4699 Courses delivered Online

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

From Curiosity to Clarity: An exciting introduction to NLP Ready to dive into the world of Neuro-Linguistic Programming (NLP)? Join us for an engaging event where you'll discover the power of NLP techniques in communication, personal development, and more. Whether you're a seasoned pro or just curious, this is the perfect opportunity to explore the wonders of NLP.

What you'll learn Learn the fundamentals of digital marketing and e-commerce to gain the skills needed to land an entry-level job Attract and engage customers through digital marketing channels like search and email Measure marketing performance through analytics and present insights Build e-commerce stores, analyze online performance, and grow customer loyalty

Elevate your expertise in warehousing and storage with our comprehensive course for inventory managers. Explore fundamental principles, efficient warehouse design, streamlined operations, inventory control strategies, safety protocols, performance metrics, and emerging trends. Gain the knowledge to optimize your warehouse for success in the ever-evolving world of logistics and supply chain management.

Free Hypnosis Training: Discover Hypnotherapy with SFTA Join us for an exciting online event where you can explore the fascinating world of hypnotherapy. Hosted by the renowned Solution Focused Training Academy Focused, this workshop session is perfect for anyone curious about the power of hypnosis. Whether you're a beginner or have some experience, this event will provide valuable insights and techniques to enhance your understanding. Starting on Tues 3Oth April 2024, at 7.00 pm, our expert trainers will guide you through the fundamentals of hypnotherapy. Discover how hypnosis works its applications in various fields, and learn practical tips to induce hypnotic states. Through interactive sessions and engaging discussions, you'll gain a deeper understanding of the mind and its potential. Don't miss this unique opportunity to delve into the world of hypnotherapy. Reserve your spot today and embark on a journey of self-discovery and personal growth. Register now for this FREE event and unlock the secrets of hypnosis with SFTA! By attending, you'll: Get a hands-on feel for inducing a trance. Embark on a journey through the rich history of hypnosis. Uncover the magic behind the Solution Focused Approach and why it works. Details on our In-person and Distance learning programmes. You'll receive two Self-hypnosis tracks written by Catherine Eland. But wait, there's more! As a token of our appreciation, you will receive a FREE self-hypnosis download to deepen your understanding and help with sleeping, confidence and motivation. So, mark your calendar for Tuesday, April 30th 2024, at 7.00 pm and get ready for a night of enlightenment, intrigue, and a whole lot of fun on Zoom. Are you itching to take your hypnotherapy journey to the next level with our Six-Month Weekend SFTA Hypnotherapy Training course starting in April 2024? Alternatively, you might like a flexible learning experience with our SFTA distance learning course. Visit our website at www.sfta.co.uk. We've got schools across the UK. Or, if you prefer, give our friendly support team a call at 0345 257 0056. Let's make it an unforgettable journey together!

Explore UK Business Essentials course for an in-depth understanding of business structures, taxation, and financial management in the UK. Ideal for entrepreneurs and business owners.

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This 3 Days programme will equip you to use, price, manage and evaluate interest rate and cross-currency derivatives. The course starts with the building blocks of money markets and futures, through yield curve building to interest-rate and cross-currency swaps, and applications. The approach is hands-on and learning is enhanced through many practical exercises covering hedging, valuation, and risk management. This course also includes sections on XVA, documentation and settlement. The programme includes extensive practical exercises using Excel spreadsheets for valuation and risk-management, which participants can take away for immediate implementation.

In the fast-paced world of business, there's an untold story of pain and frustration that resonates with countless aspiring marketers. It's the narrative of launching a product or service into a crowded market, only to watch it disappear into obscurity. The agony of crafting clever advertising campaigns that seem to fall on deaf ears and the frustration of not understanding the intricate dance of consumer behaviour.  Marketing is the lifeblood of any successful business as it’s the bridge that connects your offerings to the world, the art of making your business thrive. Your journey to becoming a marketing maestro begins with our comprehensive Marketing course. In this marketing course, you'll delve deep into the multifaceted realm of marketing, from the basics to the intricacies of branding, consumer behaviour, and market segmentation. You'll learn how to navigate the ever-changing marketing environment, conduct effective research, and craft compelling product and pricing strategies.  Our comprehensive course equips you with the knowledge and skills to master these critical aspects, to not only enhance your own business endeavours but also be a valuable asset in the marketing world. Join our Marketing course now, and take the first steps to conquer the world of marketing! Goals By the end of this, you will be able to: Grasp the fundamentals of marketing, understanding its core concepts and principles. Gain proficiency in the marketing process, from strategizing to implementation and evaluation. Develop strategic marketing skills, enabling you to create effective marketing plans and campaigns. Analyse the marketing environment and adapt strategies to changing market dynamics. Master market segmentation techniques for precise targeting of customer segments. Comprehend consumer buying behaviour, influencing marketing strategies and customer engagement. Understand business markets and buying behaviour, aiding B2B marketing decisions. Learn marketing research methods for informed decision-making and market insights. Craft product and branding strategies that enhance brand recognition and customer loyalty. Acquire pricing, marketing channels, and integrated marketing communication strategies for successful product promotion. Who is this course for? Aspiring marketers looking to build a solid foundation in marketing concepts and practices. Students and recent graduates seeking to enhance their knowledge of marketing to boost their career prospects. Anyone interested in understanding how businesses operate and how they connect with their target audiences. Individuals looking to explore consumer behaviour and the psychology behind buying decisions. Those interested in the intricacies of branding, advertising, and promotion to create a strong market presence. Career path Marketing Coordinator Marketing Manager Digital Marketing Specialist Market Research Analyst Brand Manager Advertising Executive Sales Manager Product Manager