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5185 Courses delivered Online

Health and Safety Training for Managers and Supervisors

By Online Training Academy

In today's digital age, the significance of Digital Health and Safety Training for Managers and Supervisors cannot be overstated. This course equips professionals with essential skills in Workplace Regulations and Risk Assessment, Preparedness for Emergencies, Documentation, Communication, Evaluation of Health and Safety Systems, and Workplace Safety Standards Enhancement. Mastery of these skills not only ensures a safer work environment but also enhances job prospects in the UK job market. Positions requiring such expertise often offer competitive salaries, with average earnings ranging from £30,000 to £50,000 annually. Moreover, as the demand for digital health and safety professionals continues to rise, with an estimated increase of 10-15% in the sector, obtaining certification in this field provides a competitive edge and opens doors to numerous career opportunities. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Promotion of Health and Safety Module 01: Workplace Regulations and Risk Assessment Module 02: Preparedness for Emergencies within Work Environments Module 03: Documentation and Communication of Health and Safety Matters Module 04: Examination and Evaluation of Health and Safety Systems Module 05: Enhancement of Workplace Safety Standards and Employee Training Module 06: Adjustment of Health and Safety Approaches in Different Environments Learning Outcomes: Analyze workplace regulations and conduct effective risk assessments for safety enhancement. Develop comprehensive plans to manage emergencies within diverse work environments effectively. Demonstrate efficient communication and record-keeping practices for health and safety matters. Implement thorough inspection and auditing processes to ensure robust health and safety systems. Enhance safety standards and employee training programs for a safer work environment.: Apply adaptable health and safety strategies across various workplace environments effectively. Accreditation All of our courses are fully accredited, including this Health and Safety Training for Managers and Supervisors Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Health and Safety Training for Managers and Supervisors. Certification Once you've successfully completed your Health and Safety Training for Managers and Supervisors Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Health and Safety Training for Managers and Supervisors Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Health and Safety Training for Managers and Supervisors 1:45:08 1: Promotion of Health and Safety Preview 01:17 2: Module 01: Workplace Regulations and Risk Assessment 16:48 3: Module 02: Preparedness for Emergencies within Work Environments 18:35 4: Module 03: Documentation and Communication of Health and Safety Matters 17:06 5: Module 04: Examination and Evaluation of Health and Safety Systems 16:51 6: Module 05: Enhancement of Workplace Safety Standards and Employee Training 16:04 7: Module 06: Adjustment of Health and Safety Approaches in Different Environments 16:27 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This Health and Safety Training for Managers and Supervisors Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Health and Safety Training for Managers and Supervisors Course is ideal for:. Compliance Officer Site Supervisor Emergency Response Coordinator Managers overseeing workplace safety Supervisors managing team health and safety Safety officers in various industries Business owners ensuring regulatory compliance Requirements There are no requirements needed to enrol into this Health and Safety Training for Managers and Supervisors course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Safety Training for Managers and Supervisors course. Career path After completing this Health and Safety Training for Managers and Supervisors Course you will have a variety of careers to choose from: Health and Safety Manager - £30K to £50K/year Occupational Health and Safety Advisor - £25K to £45K/year Environmental Health Officer - £28K to £45K/year Risk Manager - £35K to £60K/year Health and Safety Consultant - £30K to £55K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Health and Safety Training for Managers and Supervisors
Delivered Online On Demand1 hour 48 minutes
£12

Time Management - Level 3 CPD Certified Course

By Online Training Academy

Are you tired of feeling like there just aren't enough hours in the day? Do you find yourself overwhelmed by endless to-do lists and deadlines? Say hello to your new secret weapon: our revolutionary Time Management system! With our Time management course you will have increased work productivity which will make you reach heights that you never dreamt of. And studying will be no problem as your time management skills will be top notch. With our powerful Time Management tool, chaos becomes a thing of the past. No more frantic scrambling to meet deadlines or missing out on important events. Take control of your schedule and reclaim your peace of mind. Key Features This Time Management - Level 3 CPD Certified Course includes: Online Video Course CPD Certified Time Management Course Free Certificate from Reed CIQ Approved Level 3 Diploma Developed by Time Management Specialist Lifetime Access Why Choose Our Course? By choosing our Time Managementcourse is a smart investment in your professional future. Our Time Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Time Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Time Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Time Management - Level 3 CPD Certified Course: Module 01: Significance and Advantages of Time Management Module 02: Evaluation of Current Work Practices Module 03: Prioritisation Techniques Module 04: Overcoming Procrastination Module 05: Goal Setting Strategies Module 06: Planning and Executing Work Plans Module 07: Techniques for Effective Time Management Module 08: The Skill of Anticipation Learning Outcomes After completing this Time Management - Level 3 CPD Certified Course, you will be able to: Understand the value of effective time management in daily tasks. Evaluate and enhance current work practices for increased efficiency through time management techniques. Prioritise tasks based on urgency and importance. Increase work productivity with the time management techniques. Overcome procrastination through proven time management strategies and techniques. Set SMART goals aligned with personal and professional objectives. Apply planning techniques and execute plans for optimal time management. Certification After completing this Time Management - Level 3 CPD Certified course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Time Management - Level 3 CPD Certified 1:16:30 1: Module 01: Significance and Advantages of Time Management Preview 05:27 2: Module 02: Evaluation of Current Work Practices 06:55 3: Module 03: Prioritisation Techniques 11:39 4: Module 04: Overcoming Procrastination 12:47 5: Module 05: Goal Setting Strategies 08:17 6: Module 06: Planning and Executing Work Plans 12:41 7: Module 07: Techniques for Effective Time Management 09:10 8: Module 08: The Skill of Anticipation 07:34 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Time Management - Level 3 CPD Certified Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Time Management. Moreover, this course is ideal for: Professionals seeking improved work productivity through time management. Students aiming to enhance time management skills for academic success. Entrepreneurs striving for better organisation in their business activities. Individuals looking to overcome procrastination and achieve their goals. Anyone desiring effective time management techniques for personal growth. Requirements There are no requirements needed to enrol into this Time Management - Level 3 CPD Certified Course. We welcome individuals from all backgrounds and levels of experience to enrol into this Time Management - Level 3 CPD Certified Course. Career path After finishing this Time Management Course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Time Management are: Event Coordinator - £30K to 50K/year. Administrative Officer - £20K to 30K/year. Project Manager - £35K to 60K/year. Business Analyst - £30K to 45K/year. Operations Manager - £30K to 50K/year. Executive Assistant - £25K to 40K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Time Management - Level 3 CPD Certified Course
Delivered Online On Demand1 hour 18 minutes
£12

Health and Safety Training for Managers and Supervisors

By Online Training Academy

In today's digital age, the significance of Digital Health and Safety Training for Managers and Supervisors cannot be overstated. This course equips professionals with essential skills in Workplace Regulations and Risk Assessment, Preparedness for Emergencies, Documentation, Communication, Evaluation of Health and Safety Systems, and Workplace Safety Standards Enhancement. Mastery of these skills not only ensures a safer work environment but also enhances job prospects in the UK job market. Positions requiring such expertise often offer competitive salaries, with average earnings ranging from £30,000 to £50,000 annually. Moreover, as the demand for digital health and safety professionals continues to rise, with an estimated increase of 10-15% in the sector, obtaining certification in this field provides a competitive edge and opens doors to numerous career opportunities. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Promotion of Health and Safety Module 01: Workplace Regulations and Risk Assessment Module 02: Preparedness for Emergencies within Work Environments Module 03: Documentation and Communication of Health and Safety Matters Module 04: Examination and Evaluation of Health and Safety Systems Module 05: Enhancement of Workplace Safety Standards and Employee Training Module 06: Adjustment of Health and Safety Approaches in Different Environments Learning Outcomes: Analyze workplace regulations and conduct effective risk assessments for safety enhancement. Develop comprehensive plans to manage emergencies within diverse work environments effectively. Demonstrate efficient communication and record-keeping practices for health and safety matters. Implement thorough inspection and auditing processes to ensure robust health and safety systems. Enhance safety standards and employee training programs for a safer work environment.: Apply adaptable health and safety strategies across various workplace environments effectively. Accreditation All of our courses are fully accredited, including this Health and Safety Training for Managers and Supervisors Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Health and Safety Training for Managers and Supervisors. Certification Once you've successfully completed your Health and Safety Training for Managers and Supervisors Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Health and Safety Training for Managers and Supervisors Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Health and Safety Training for Managers and Supervisors 1:45:08 1: Promotion of Health and Safety Preview 01:17 2: Module 01: Workplace Regulations and Risk Assessment 16:48 3: Module 02: Preparedness for Emergencies within Work Environments 18:35 4: Module 03: Documentation and Communication of Health and Safety Matters 17:06 5: Module 04: Examination and Evaluation of Health and Safety Systems 16:51 6: Module 05: Enhancement of Workplace Safety Standards and Employee Training 16:04 7: Module 06: Adjustment of Health and Safety Approaches in Different Environments 16:27 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This Health and Safety Training for Managers and Supervisors Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Health and Safety Training for Managers and Supervisors Course is ideal for:. Compliance Officer Site Supervisor Emergency Response Coordinator Managers overseeing workplace safety Supervisors managing team health and safety Safety officers in various industries Business owners ensuring regulatory compliance Requirements There are no requirements needed to enrol into this Health and Safety Training for Managers and Supervisors course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Safety Training for Managers and Supervisors course. Career path After completing this Health and Safety Training for Managers and Supervisors Course you will have a variety of careers to choose from: Health and Safety Manager - £30K to £50K/year Occupational Health and Safety Advisor - £25K to £45K/year Environmental Health Officer - £28K to £45K/year Risk Manager - £35K to £60K/year Health and Safety Consultant - £30K to £55K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Health and Safety Training for Managers and Supervisors
Delivered Online On Demand1 hour 48 minutes
£12

Introduction to Clinical Coding

By Online Training Academy

The "Introduction to Clinical Coding" course is a vital component in the healthcare sector, equipping professionals with the skills needed to accurately translate clinical records into universal codes. In today's data-driven world, clinical coding ensures the standardization and confidentiality of patient information, which is crucial for effective healthcare delivery and management. By learning clinical coding, individuals can significantly enhance their job opportunities in the UK, where the demand for skilled coders is rising. The average salary for clinical coders in the UK ranges from £25,000 to £40,000 annually, reflecting the growing need for this expertise. The clinical coding course covers essential modules such as Clinical Terminology, ICD-10 Coding, and SNOMED CT, providing a comprehensive understanding of the coding standards. The healthcare sector has seen a consistent increase in the demand for clinical coders, with a growth rate of approximately 8-12% annually. This surge underscores the importance of clinical coding skills in improving patient care and streamlining healthcare operations. Thus, the "Introduction to Clinical Coding" course offers a promising pathway for those seeking to enter or advance in this expanding field. Key Features: CPD Certified Clinical Coding Course Free Certificate from Reed CIQ Approved Clinical Coding Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction To Clinical Coding Module 02: Introduction To Clinical Records Its Confidentiality Module 03: Clinical Terminology And Jargons Module 04: Introduction To ICD-10 Coding Module 05: General Coding Standards Of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 To 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 To 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 To 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 To 22) Module 10: Introduction To OPCS-4 Module 11: Introduction To SNOMED CT Module 12: Other Types Of Clinical Coding Learning Outcomes: Identify clinical coding terminology and its significance in healthcare records. Apply ICD-10 coding standards accurately to various medical conditions. Utilize SNOMED CT for precise clinical documentation and coding purposes. Demonstrate proficiency in OPCS-4 for procedural clinical coding tasks. Differentiate between different editions and chapters of ICD-10 coding. Navigate confidentiality protocols governing clinical records management effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Clinical Coding 4:36:25 1: Module 01: Introduction To Clinical Coding Preview 17:56 2: Module 02: Introduction To Clinical Records Its Confidentiality 21:13 3: Module 03: Clinical Terminology And Jargons 21:05 4: Module 04: Introduction To ICD-10 Coding 13:26 5: Module 05: General Coding Standards Of ICD-10 16:36 6: Module 06: ICD-10 5th Edition Codes (Chapter 1 To 4) 28:08 7: Module 07: ICD-10 5th Edition Codes (Chapter 5 To 10) 36:27 8: Module 08: ICD-10 5th Edition Codes (Chapter 11 To 15) 32:10 9: Module 09: ICD-10 5th Edition Codes (Chapter 16 To 22) 30:56 10: Module 10: Introduction To OPCS-4 20:17 11: Module 11: Introduction To SNOMED CT 19:42 12: Module 12: Other Types Of Clinical Coding 16:29 13: CPD Certificate - Free 01:00 14: Leave A Review 01:00 Who is this course for? This Introduction to Clinical Coding course is accessible to anyone eager to learn more about this topic. Through this Clinical Coding course, you'll gain a solid understanding of Introduction to Clinical Coding. Moreover, this course is ideal for: Healthcare professionals seeking specialised coding skills. Medical students aiming to enhance clinical documentation competencies. Health information management professionals pursuing advanced coding knowledge. Individuals interested in healthcare administration roles requiring coding expertise. Anyone keen on exploring the intricacies of clinical records management. Requirements There are no requirements needed to enrol into this Introduction to Clinical Coding course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Clinical Coding course. Career path After finishing this Introduction to Clinical Coding course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Introduction to Clinical Coding are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Clinical Coding
Delivered Online On Demand5 minutes
£12

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand3 minutes
£12

Level 3 Workplace First Aid Training

By Online Training Academy

Prepare yourself and your team for emergencies with our comprehensive Level 3 Workplace First Aid Training. This course equips you with vital skills and knowledge to confidently handle a wide range of workplace incidents. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Level 3 Workplace First Aid Training, learners will gain comprehensive skills and knowledge essential for handling emergencies at work. They will understand the legal responsibilities surrounding workplace first aid and how to manage incidents effectively. Learners will be equipped with basic and advanced first-aid techniques, including CPR, dealing with breathing problems, fractures, and minor injuries. They will learn to conduct primary and secondary surveys to assess and respond to injuries and illnesses promptly. Additionally, the course covers mental health first aid in the workplace, remote psychological first aid, and special considerations like first aid during the coronavirus pandemic. Learners will also learn about using Automated External Defibrillators (AEDs), the role of appointed persons in first aid, and important safety measures for first aiders. This training prepares them to be confident and capable in providing immediate medical assistance in various workplace scenarios. Course Curriculum Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Emergency Management Module 05: Call for an Emergency Module 06: Basic First-Aid Techniques Module 07: Loss of Responsiveness and CPR Module 08: Breathing Problems Module 09: Dealing With Fractures and Dislocations Module 10: Minor Injuries at the Workplace Module 11: Primary Survey Module 12: Secondary Survey Module 13: Secondary Illnesses and Injuries Module 14: Mental Health First Aid in the Workplace Module 15: Remote Psychological First Aid Module 16: First Aid during Coronavirus Pandemic Module 17: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 18: AED (Automated External Defibrillator) Module 19: Appointed Persons in the Workplace First Aid Module 20: Classifications and Abbreviations Module 21: Things to Keep in Mind for a First Aider Learning Outcomes: Understand legal requirements and frameworks for workplace first aid procedures. Demonstrate effective incident management and emergency response strategies at work. Apply basic first aid techniques to manage minor workplace injuries. Perform CPR and manage breathing problems in emergency situations. Evaluate and manage fractures, dislocations, and secondary illnesses effectively. Identify and provide initial mental health first aid in workplace contexts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Workplace First Aid Training 4:43:13 1: Module 01: Introduction to Workplace First Aid 21:57 2: Module 02: Legal Framework for Workplace First Aid 14:21 3: Module 03: Incident Management at Work 18:31 4: Module 04: Emergency Management 10:32 5: Module 05: Call for an Emergency 05:11 6: Module 06: Basic First-Aid Techniques 17:57 7: Module 07: Loss of Responsiveness and CPR 09:35 8: Module 08: Breathing Problems 08:21 9: Module 09: Dealing With Fractures and Dislocations 07:18 10: Module 10: Minor Injuries at the Workplace 31:52 11: Module 11: Primary Survey 08:43 12: Module 12: Secondary Survey 11:15 13: Module 13: Secondary Illnesses and Injuries 15:48 14: Module 14: Mental Health First Aid in the Workplace 10:24 15: Module 15: Remote Psychological First Aid 21:04 16: Module 16: First Aid during Coronavirus Pandemic 13:04 17: Module 17: First Aid & PPE Regulations in Pandemics 18:22 18: Module 18: AED (Automated External Defibrillator) 12:04 19: Module 19: Appointed Persons in the Workplace First Aid 10:22 20: Module 20: Classifications and Abbreviations 07:55 21: Module 21: Things to Keep in Mind for a First Aider 07:37 22: CPD Certificate - Free 01:00 Who is this course for? Employees seeking to enhance workplace safety skills. Managers responsible for health and safety protocols. Individuals aiming to become designated workplace first aiders. Newcomers to health and safety roles within organizations. Professionals looking to update their first aid qualifications. Career path Health and Safety Officer Workplace First Aid Trainer Emergency Response Coordinator Occupational Health Advisor Health and Safety Manager Site Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Workplace First Aid Training
Delivered Online On Demand4 hours 42 minutes
£12

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Diploma on Port Management

By Online Training Academy

Unlock the secrets of the maritime world with our comprehensive programme designed to transform your understanding of ports and their pivotal role in global trade. Dive deep into the rich tapestry of the UK's port industry, exploring everything from the fundamentals of port operations to advanced strategies in port management. Our meticulously crafted curriculum takes you on a journey through the intricacies of port planning, financial services, and the latest technological advancements that drive efficiency and innovation in this dynamic sector. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the vital elements that contribute to the success of the world's leading ports, and gain insights into the safety protocols and security measures that safeguard maritime operations. With a focus on both historical contexts and contemporary developments, this programme offers a holistic view of the factors influencing port growth and evolution. Engage with the critical aspects of maritime policy and port pricing, and equip yourself with the knowledge to navigate the complexities of port administration and ownership. Enhance your proficiency with industry-specific terminology and cutting-edge software solutions, ensuring you stay ahead in the ever-evolving landscape of port management. Embark on this educational voyage and chart a course towards mastery in the port industry. Course Curriculum Module 01: UK Ports Overview Module 02: Fundamentals of Ports Module 03: Different Types of Port Module 04: Understanding Port and Terminal Management Module 05: Planning & Design Module 06: Financial & Professional Services Module 07: Port Management Module 08: Safety & Security Module 09: Port Equipment Module 10: Software & Solutions Module 11: Introduction to Port Development Module 12: Growth of the World's Leading Ports Module 13: Developments in Terminal Operation Module 14: Introduction to Ship Module 15: Effect of Port Time on Ship Speed Module 16: Types of Port Ownership and Administration Module 17: Organisations Concerning Ports Module 18: The Rise and Fall of Ports Module 19: Information Technology in Logistics Module 20: Safety Module 21: Maritime Policy Module 22: Port Policy Module 23: Port Pricing Module 24: Glossary & Shipping Terms Learning Outcomes: Grasp key concepts and fundamentals of UK ports and their operations. Understand various port types and their unique management requirements. Develop insights into port planning, design, and development strategies. Explore financial services and economic aspects related to port management. Learn about port equipment, software solutions, and terminal operations. Comprehend safety, security, and policy issues within port management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Port Management 4:06:13 1: Module 01: UK Ports Overview 12:50 2: Module 02: Different Types of Port 13:57 3: Module 03: Understanding Port and Terminal Management 11:06 4: Module 04: Planning & Design 07:18 5: Module 05: Financial & Professional Services 12:56 6: Module 06: Port Management 06:05 7: Module 07: Safety & Security 06:44 8: Module 08: Port Equipment 07:27 9: Module 09: Software & Solutions 09:23 10: Module 10: Introduction to Port Development 14:01 11: Module 11: Growth of the World's Leading Ports 11:16 12: Module 12: Developments in Terminal Operation 17:03 13: Module 13: Introduction to Ship 07:24 14: Module 14: Effect of Port Time on Ship Speed 06:51 15: Module 15: Types of Port Ownership and Administration 14:04 16: Module 16: Organisations Concerning Ports 07:47 17: Module 17: The Rise and Fall of Ports 07:41 18: Module 18: Information Technology in Logistics 10:08 19: Module 19: Safety 05:28 20: Module 20: Maritime Policy 05:33 21: Module 21: Port Policy 10:12 22: Module 22: Port Pricing 07:08 23: Module 23: Glossary & Shipping Terms 32:51 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring port managers and administrators Maritime industry professionals Logistics and supply chain specialists Infrastructure planners and designers Individuals interested in port operations and policies Career path Port Manager Terminal Operations Supervisor Maritime Policy Analyst Port Development Planner Logistics Coordinator Port Equipment Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma on Port Management
Delivered Online On Demand5 minutes
£12

Microneedling & Cosmetology - Online Course

By Online Training Academy

In today's modern world, Microneedling & Cosmetology Online Courses play a pivotal role in meeting the growing demand for skincare expertise. These courses provide essential knowledge and practical skills in advanced skincare techniques, catering to the increasing interest in cosmetic procedures. With the booming beauty industry, there's a surge in job opportunities for certified professionals, particularly in the UK, where the average annual salary for skincare specialists ranges from £25,000 to £40,000. The demand for skincare and cosmetic expertise is steadily increasing, with a growth rate of approximately 10% annually, making this course a strategic investment in your future. Whether you aspire to work in a spa, salon, or pursue freelance opportunities, acquiring Microneedling proficiency alongside Cosmetology knowledge equips you with versatile skills valued in today's job market. Key Features This Microneedling & Cosmetology - Online Course Includes: This Microneedling & Cosmetology Course is CPD Certified Free Certificate from Reed CIQ Approved Microneedling & Cosmetology Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Overview of Cosmetology Module 02: Hair Anatomy Module 03: Hair Styling Techniques Module 04: Hair Coloring Methods Module 05: Hair Styling Variations Module 06: Hair Thinning Module 07: Wig and Hair Extension Application Module 08: Nail Care Module 09: Skincare Fundamentals Module 10: Cosmetic Application Module 11: Menopause Effects on Skin Module 12: Male Grooming Module 13: Assessing Skin and Body Creams Module 14: Cultural Beauty Practices Module 15: Sun Damage and Skin Cancer Module 16: Micro-Needling in Cosmetology Module 17: Safety and Wellness Learning Outcomes: After completing this Microneedling & Cosmetology - Online Course, you will be able to: Understand cosmetology fundamentals and its relevance in modern beauty practices. Analyze hair physiology to determine appropriate treatment for various conditions. Apply advanced techniques in hair grooming, colouring, and styling procedures. Identify causes of hair loss and recommend suitable interventions for clients. Demonstrate proficiency in skincare, makeup application, and male skincare practices. Ensure adherence to health and safety standards in cosmetology procedures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Microneedling & cosmetology Accredited Course 1:59:58 1: Module 01: Overview of Cosmetology Preview 05:41 2: Module 02: Hair Anatomy 06:44 3: Module 03: Hair Styling Techniques 06:04 4: Module 04: Hair Coloring Methods 12:05 5: Module 05: Hair Styling Variations 07:34 6: Module 06: Hair Thinning 05:49 7: Module 07: Wig and Hair Extension Application 08:21 8: Module 08: Nail Care 06:15 9: Module 09: Skincare Fundamentals 08:37 10: Module 10: Cosmetic Application 05:47 11: Module 11: Menopause Effects on Skin 05:49 12: Module 12: Male Grooming 05:16 13: Module 13: Assessing Skin and Body Creams 05:48 14: Module 14: Cultural Beauty Practices 06:44 15: Module 15: Sun Damage and Skin Cancer 08:42 16: Module 16: Micro-Needling in Cosmetology 06:53 17: Module 17: Safety and Wellness 05:49 18: CPD Certificate - Free 01:00 19: Leave A Review 01:00 Who is this course for? This Microneedling & Cosmetology course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Microneedling & Cosmetology. Moreover, this course is ideal for: Beauty enthusiasts seeking comprehensive knowledge in cosmetology. Individuals aspiring to work in the beauty and skincare industry. Salon professionals aiming to enhance their skill set. Those interested in providing holistic beauty services to clients. Anyone keen on understanding the science behind cosmetology practices. Requirements There are no requirements needed to enrol into this Microneedling & Cosmetology course. We welcome individuals from all backgrounds and levels of experience to enrol into this Microneedling & Cosmetology course. Career path After finishing this Microneedling & Cosmetology course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Microneedling & Cosmetology are: Beauty Therapist - £18K to £30K/year. Cosmetologist - £20K to £35K/year. Aesthetic Nurse - £22K to £40K/year. Hair Stylist - £17K to £28K/year. Dermatology Nurse - £25K to £45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Microneedling & Cosmetology -  Online Course
Delivered Online On Demand2 hours
£12

Debt Management Skills

By Online Training Academy

A Debt Management Skills Course is crucial in today's financial landscape, offering comprehensive knowledge and strategies to effectively manage and mitigate debt. As individuals and businesses face increasing financial pressures, mastering debt management becomes essential. This course, covering modules such as Debt Management Plan, Debt Assessment, Debt Financing, and Debt Counselling, equips learners with the expertise to navigate both personal and corporate debt challenges. In the UK, proficiency in debt management can significantly enhance job prospects, particularly in financial advisory roles, where salaries range from £25,000 to £45,000 annually. The demand for debt management professionals is on the rise, driven by economic uncertainties, with the sector projected to grow by 8% over the next decade. Advantages of completing this Debt Management Skills course include improved financial literacy, the ability to develop effective debt repayment plans, and the skills to advise others on avoiding debt problems and dealing with bankruptcy. The knowledge gained from modules such as Building Budget and Laws and Regulations further solidifies one's capability to handle complex debt scenarios, making this course an invaluable asset in the modern financial sector. Key Features: CPD Certified Debt Management Course Free Certificate from Reed CIQ Approved Debt Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Debt Management Module 02: Long Term and Short Term Debt Module 03: Identifying Your Debt Module 04: Debt Management Plan Module 05: Debt Assessment Module 06: Debt Financing Module 07: Building Budget Module 08: Debt Counselling Module 09: When Is Debt Good? Module 10: Avoiding Debt Problems Module 11: How to Handle Debt Collectors Module 12: How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Learning Outcomes: Analyse different types of debt for effective management strategies. Develop comprehensive debt management plans tailored to individual circumstances. Evaluate the impact of debt on personal and financial well-being. Implement strategies to avoid and mitigate debt-related problems. Navigate legal frameworks and regulations governing debt management effectively. Demonstrate proficiency in handling debt collectors and resolving debt issues. CPD 10 CPD hours / points Accredited by CPD Quality Standards Debt Management Skills 3:06:06 1: Module 01: Introduction to Debt Management Preview 14:11 2: Module 02: Long Term and Short Term Debt 11:55 3: Module 03: Identifying Your Debt 16:41 4: Module 04: Debt Management Plan 17:57 5: Module 05: Debt Assessment 14:35 6: Module 06: Debt Financing 11:17 7: Module 07: Building Budget 11:56 8: Module 08: Debt Counselling 11:29 9: Module 09: When Is Debt Good? 11:46 10: Module 10: Avoiding Debt Problems 10:34 11: Module 11: How to Handle Debt Collectors 11:15 12: Module 12: How to Get Out of Debt 11:29 13: Module 13: Dealing with Bankruptcy and Insolvency 16:44 14: Module 14: Laws and Regulations 13:17 15: CPD Certificate - Free 01:00 Who is this course for? This Debt Management Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Debt Management Skills. Moreover, this course is ideal for: Individuals seeking to improve their personal financial management skills. Anyone looking to gain a deeper understanding of debt management. Professionals working in finance, accounting, or related fields. Individuals experiencing debt-related stress and seeking solutions. Anyone interested in learning about debt laws and regulations. Requirements There are no requirements needed to enrol into this Debt Management Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Debt Management Skills course. Career path After finishing this Debt Management Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Debt Management Skills are: Financial Advisor - £30K to £50K/year. Credit Counsellor - £25K to £45K/year. Debt Collection Agent - £20K to £35K/year. Budget Analyst - £28K to £45K/year. Insolvency Practitioner - £40K to £70K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Debt Management Skills
Delivered Online On Demand3 hours 6 minutes
£12