1029 Courses delivered Online

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Ensure your safety with our comprehensive Ladder Safety Training. This course covers essential topics, including ladder classifications and uses, pre-use safety inspections, risk assessments, and proper setup and usage techniques. Gain the knowledge to assess risks, perform thorough inspections, and secure ladders effectively, making your work environment safer and more efficient. Join us and master the skills necessary for safe ladder operation through our detailed, step-by-step modules. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Ladder Safety Training course, learners will gain essential knowledge and skills to safely use ladders in various settings. They will start by understanding the importance of ladder safety and its basic principles. Learners will learn about different types of ladders and when to use them appropriately. They will also discover how to conduct thorough safety inspections before using a ladder, as well as how to assess risks associated with ladder use. Placement considerations and securing techniques will be covered to ensure ladders are stable and safe for use. Practical skills such as setting up a ladder correctly and safely using it will also be taught. By the end of the course, learners will be equipped with the knowledge to identify potential hazards related to ladder use and take appropriate precautions. This training aims to empower learners with the confidence and competence to use ladders safely in their workplace or at home. Course Curriculum: Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Placement Considerations and Securing a Ladder Module 05: Setting Up and Safe Use of Ladders Learning Outcomes: Identify types of ladders and their suitable applications in workplaces. Conduct thorough safety inspections and assess risks before ladder use. Demonstrate correct methods for positioning and securing ladders securely. Follow protocols for setting up ladders safely in various work environments. Implement safe practices for ascending, descending, and working on ladders. Recognize potential hazards associated with improper ladder use and placement. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Workers in construction and maintenance industries. Health and safety officers in corporate environments. Facilities management staff responsible for building maintenance. Apprentices and trainees learning occupational safety practices. Individuals seeking compliance with health and safety regulations. Career path Construction Site Supervisor Health and Safety Inspector Building Maintenance Technician Facilities Manager Scaffold Installer Roofing Contractor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Fixing things is an art—and some of us are born with a knack for it. From tightening a leaky tap to assembling furniture without swearing at the instructions, a Handyperson keeps the world running smoothly, one job at a time. The Handyperson Accredited Career Bundle Course is designed for those who enjoy rolling up their sleeves and sorting out the bits and bobs that others leave in chaos. You’ll dive into the knowledge needed to handle everything from minor repairs to household maintenance tasks—with confidence, clarity, and a slight smirk when someone says, “I’ve no idea how to fix this.” Whether you're looking to earn money from odd jobs or simply want to stop calling someone else for the little things, this course bundle helps you learn the ropes in your own time, without leaving your home. No overcomplicated jargon, no pointless fluff—just solid knowledge tailored to help you understand what goes where, and why it matters. If you've ever said, “I’ll sort that out myself,” then you’re already halfway there. Job Responsibilities of a Handyperson in the UK: Performing various repair and maintenance tasks in residential or commercial settings Handling basic plumbing, electrical, carpentry, and painting tasks Inspecting and troubleshooting issues with appliances, fixtures, and equipment Responding to client requests for repairs or improvements Maintaining a clean and organized work environment Skills needed to be successful as a Handyperson: Proficiency in basic carpentry, plumbing, electrical, and painting skills Knowledge of hand and power tools and their proper usage Problem-solving and troubleshooting abilities Excellent communication and customer service skills Time management and organizational skills Expected Salaries for Handypersons in the UK: Entry-level: £17,000 - £20,000 per year Experienced: £20,000 - £28,000 per year Highly skilled or self-employed: £28,000 - £40,000+ per year Key Features of Handyperson Career Bundle CPD Accredited Handyperson Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: PPE - Personal Protective Equipment Course The PPE - Personal Protective Equipment training and awareness course is specifically designed to provide individuals working in high-risk environments with a comprehensive understanding of the different types of personal protective equipment and their proper usage. It encompasses case studies and instructional videos that cover the entire risk assessment process. Course 02: Health and Safety at Work The Health and Safety at Work training course offers guidance to equip learners with the necessary skills, knowledge, and certifications to effectively minimise safety risks in the workplace and ensure compliance with UK health and safety regulations. Course 03: Working at Height The Working at Height Training course provides in-depth training for individuals who work at height or supervise such activities. It covers the legal requirements for both employers and employees, HSE regulations, personal protective equipment, and other important aspects. Course 04: Working in Confined Spaces The Working in Confined Spaces course is essential for employees and contractors working in confined spaces, as it provides a comprehensive understanding of the associated risks and the necessary protocols to ensure safety. It emphasises the importance of hazard recognition and effective management in such work environments. Course 05: Manual Handling Training The Manual Handling Training Course focuses on ensuring compliance with UK health and safety regulations by providing training on correct control measures, handling techniques, and risk assessment procedures. It is particularly relevant for warehouse workers, manual labourers, delivery drivers, construction workers, and farmhands. Course 06: Fire Safety Training The Fire Safety Training course is a mandatory requirement for all organisations. It is designed to equip fire wardens, managers, and supervisors with the knowledge of workplace fire safety laws and procedures, enabling them to respond effectively in the event of a fire emergency. Course 07: Electrical Safety Training The Electrical Safety Training course, offered in conjunction with Fire Safety Training, provides comprehensive safety compliance training for fire marshals, aspiring electricians, and responsible individuals. It covers valuable knowledge of fire extinguisher usage and the reduction of electrical hazards in both residential and workplace settings. Course 08: PAT - Portable Appliance Testing Training The PAT - Portable Appliance Testing Training Course is designed to familiarise participants with the testing of technical appliances. It enables them to assess and minimise risks, conduct inspections, and understand the safety procedures associated with using portable appliances at work. Course 09: Asbestos Awareness The Asbestos Awareness course offers comprehensive training to develop a thorough understanding of asbestos-related risks, safety measures, and compliance. It is particularly beneficial for individuals who need to be knowledgeable about asbestos in their respective fields. Course 10: COSHH Training The COSHH Training course is essential for employees working with hazardous substances. It provides the necessary knowledge and skills to work safely with hazardous materials encountered in various work environments, such as farms or swimming pools. Course 11: Slips, Trips, and Falls The Slips, Trips, and Falls course provides practical knowledge and skills to assess workplace safety and implement effective safety management systems. Its primary objective is to reduce accidents and injuries caused by slips, trips, and falls, which account for 38% of workplace incidents. Course 12: First Aid at Work The First Aid at Work course offers comprehensive training for individuals aspiring to become qualified first aiders. It covers various types of workplace emergencies, safety regulations, and best practices in emergency procedures and equipment usage. Course 13: Abrasive Wheels Training The Abrasive Wheels Training certification provides a comprehensive understanding of safety regulations, risk control, and compliance related to the use of abrasive wheels. It is particularly beneficial for construction industry workers and trade professionals. Course 14: Covid-19 Awareness The Covid-19 Awareness course provides up-to-date information and statistics about the novel coronavirus, along with health and safety guidelines to minimise the risk of infection. Accreditation This Handyperson bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Handyperson course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Handyperson - Essential Skills training bundle is ideal for anyone looking to start a career in the field of psychology or counselling, which includes the following related professions: Handyperson Handyman Any individual wants to get started with handyman career Requirements No prior degree or experience is required to enrol in this course. Career path This Handyperson Course will help you to explore avariety of career paths in the related industry, including: Maintenance Technician Facilities Technician Property Maintenance Operative General Maintenance Worker Handyman Services Provider Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Course Overview:   The modern workforce is more conscious than ever about workplace health and safety standards. The "Workplace Health and Safety Diploma" addresses these critical areas, ensuring that every work environment is safe and compliant with regulations.  The curriculum delves deep into the intricate details of workplace health and safety laws, risk assessment, different safety measures across diverse settings, and ways to manage and control potential hazards. By comprehensively covering these topics, the course sets the gold standard in ensuring the safety and well-being of employees in any workplace. Enrol today and start your journey to becoming a workplace health and safety expert! Key Features of the Course: This Workplace Health and Safety Diploma course includes a CPD certificate demonstrating your newfound knowledge and commitment to workplace safety. You will also benefit from round-the-clock learning assistance, ensuring that help is at your fingertips whenever needed. Moreover, our engaging learning materials, designed to aid understanding and retention, will make your learning experience effective and enjoyable. Who is This Course For? This Workplace Health and Safety Diploma is ideal for those involved in any profession where workplace safety is a primary concern, such as managers, supervisors, safety officers, or employees wanting to improve their understanding of workplace safety. What You Will Learn: Essential aspects of health and safety laws at work. How to manage health and safety in various work settings. Techniques for conducting comprehensive risk assessments. Measures to maintain workplace health, safety, and welfare. How to manage the aftermath of accidents and ill health at work. Guidelines for electrical, fire, and gas safety. Methods to control hazards related to work equipment. Why Enrol in This Course: This Workplace Health and Safety Diploma is one of our top-reviewed courses, recently updated to reflect the latest health and safety regulations. By enrolling, you'll develop crucial skills to identify and mitigate workplace hazards, increasing your value to any organisation. Requirements: A basic understanding of English A willingness to learn Career Path: You will be well-prepared for various professions after completing this Workplace Health and Safety Diploma. Health and Safety Advisor (£35,000) Risk Assessor (£30,000) Workplace Safety Manager (£45,000) Safety Consultant (£50,000) Safety Auditor (£40,000) Compliance Officer (£37,000) Safety Training Officer (£33,000) Certification: You will receive a CPD certificate upon successful completion, evidencing your enhanced skills and commitment to workplace health and safety. Course Curriculum 9 sections • 9 lectures • 03:20:00 total length •Health and Safety at Work and the Laws: 00:23:00 •Managing for Health and Safety: 00:29:00 •Risk Assessment and Common Risks: 00:21:00 •Workplace Health, Safety and Welfare: 00:19:00 •Accidents and Ill Health at Work: 00:17:00 •Electrical, Fire and Gas Safety: 00:25:00 •Safety in Different Work Settings: 00:21:00 •Work Equipment Hazards and Risk Control: 00:22:00 •Other Health and Safety Hazards at Work: 00:23:00

👁️ Enhance Workplace Safety with Eye Safety Training Course! 👷‍️ Are you ready to prioritize the safety and well-being of your team? Introducing our comprehensive Eye Safety Training course, designed to equip individuals with the knowledge and skills needed to prevent eye injuries and promote a safe work environment. With a focus on best practices, practical applications, and industry standards, this course is your key to safeguarding vision and minimizing the risk of eye-related accidents.   🛠️ Benefits of Eye Safety Training: Prevention of Eye Injuries: Learn essential techniques and protocols to prevent common workplace hazards that could lead to eye injuries, reducing the risk of accidents and ensuring a safer working environment for all. Compliance with Regulations: Stay compliant with occupational health and safety regulations by ensuring that your workforce receives comprehensive training on eye safety practices and procedures. Cost Savings: Avoid costly medical expenses, productivity losses, and potential legal liabilities associated with workplace accidents by investing in proactive eye safety training initiatives. Increased Awareness: Raise awareness among employees about the importance of eye safety and encourage a culture of vigilance and accountability in the workplace. Empowerment: Empower employees with the knowledge and confidence to identify potential hazards, use protective equipment effectively, and take proactive measures to protect their vision. Enhanced Productivity: Minimize disruptions and downtime caused by eye injuries, allowing employees to focus on their tasks with confidence and efficiency. Promotion of Health and Well-being: Demonstrate your commitment to employee health and well-being by prioritizing eye safety and providing resources for ongoing training and education.   👨‍🔧 Who is this for? Construction Workers: Individuals working in construction, carpentry, or other hands-on trades where exposure to debris, dust, and chemicals poses a risk to eye safety. Manufacturing Personnel: Employees in manufacturing facilities handling machinery, tools, or chemicals that could potentially cause eye injuries if proper safety measures are not followed. Laboratory Technicians: Professionals working in laboratory settings with exposure to hazardous substances, glassware, or equipment that could pose a threat to eye health. Healthcare Workers: Medical professionals, nurses, and technicians in healthcare settings where exposure to bodily fluids, sharp instruments, and infectious agents requires diligent eye protection. General Workplace Environment: Anyone working in an environment where eye safety is a concern, including office workers, janitorial staff, and service industry employees.   🚀 Career Path: Completion of the Eye Safety Training course can open doors to various career opportunities and advancement in a wide range of industries. Whether you're seeking entry-level positions, aiming for promotions, or pursuing specialized roles, the knowledge and skills gained from this course can set you apart in the following fields: Occupational Health and Safety Specialist Safety Coordinator or Manager Industrial Hygienist Environmental Health and Safety (EHS) Officer Safety Trainer or Consultant Quality Control Inspector Healthcare Compliance Officer Construction Site Supervisor Manufacturing Plant Manager   💡 FAQs (Frequently Asked Questions): Q: Is this course suitable for beginners? A: Yes, absolutely! Our Eye Safety Training course is designed to cater to individuals of all experience levels, from beginners to seasoned professionals. The content is structured in a way that is easy to understand and applicable to a wide range of industries. Q: How long does it take to complete the course? A: The duration of the course may vary depending on individual learning pace and engagement. However, most participants complete the training within a few hours to a few days, making it convenient for busy professionals to fit into their schedules. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Eye Safety Training course, participants will receive a certificate of completion, which can be used to demonstrate proficiency and compliance with occupational health and safety standards. Q: Can I access the course materials on my mobile device? A: Yes, our online platform is optimized for mobile devices, allowing you to access course materials, videos, quizzes, and other resources conveniently from your smartphone or tablet. Q: Is there ongoing support available after completing the course? A: Absolutely! Our dedicated support team is available to assist participants with any questions, concerns, or technical issues they may encounter before, during, or after the course. We are committed to providing ongoing support to ensure a positive learning experience for all participants.   🌐 Secure Your Future with Eye Safety Training! Invest in the safety and well-being of your workforce with our comprehensive Eye Safety Training course. Empower your team with the knowledge and skills needed to prevent eye injuries and create a safer, healthier work environment. Enroll today and take the first step towards safeguarding vision and promoting workplace safety! 👁️🛡️✨ Course Curriculum Module 1 Introduction to Eye Safety Introduction to Eye Safety 00:00 Module 2 Anatomy and Physiology of the Eye Anatomy and Physiology of the Eye 00:00 Module 3 Eye Hazards and Risk Assessment Eye Hazards and Risk Assessment 00:00 Module 4 Eye Protection Devices Eye Protection Devices 00:00 Module 5 Eye Safety Practices and Procedures Eye Safety Practices and Procedures 00:00 Module 6 Eye Safety Training for Specific Industrie Eye Safety Training for Specific Industrie 00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you tired of feeling like you're stuck in the shadows at work, missing out on promotions and the recognition you deserve? Do you find yourself struggling to keep up with the fast-paced demands of the modern office environment? The solution is right here, waiting for you! In the UK, where efficiency is paramount, our Office Skills: Secretarial & Shorthand, & PA Training program equips you with the skills that matter. With over70% of businesses seeking proficient office support, you'll be pleased to know that our course combines industry-focused modules with a success rate of 92% in the UK job market. Start your journey to becoming an invaluable asset in the workplace. Our course bundle offers a diverse learning experience, covering everything from fundamental office administration tasks like document management and communication to specialised areas like legal secretarial practices, compliance, and facilities management. You'll also gain valuable insights into team dynamics and virtual collaboration, preparing you to thrive in today's ever-evolving work environment. This Office Skills: Secretarial, Shorthand, & PA Training Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Office Administration & Skills Diploma Course 02: Legal Secretary Course 03: Compliance Officer Training Level 3 Course 04: Facilities Management Certificate (FMC) Course 05: Diploma in Performance Management Course 06: Workplace Confidentiality Course 07: Virtual Team Building and Management Course Whether you're a recent graduate or seeking career advancement, this bundle provides the perfect platform to launch your success. Invest in your future and enrol today! Learning Outcomes of Office Skills Gain a comprehensive understanding of core office administration principles. Develop proficiency in essential software applications like Microsoft Office. Master the art of legal document preparation and filing procedures. Implement effective compliance strategies within an organizational framework. Foster strong communication and interpersonal skills for successful team management. Uphold the highest ethical standards of confidentiality in the workplace. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Skills: Secretarial, Shorthand, & PA Get a free student ID card with Office Skills: Secretarial, Shorthand, & PA Training program (£10 postal charge will be applicable for international delivery) The Office Skills: Secretarial, Shorthand, & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills: Secretarial, Shorthand, & PA course materials The Office Skills: Secretarial, Shorthand, & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict And Conflict Resolution Module 13: Professional Conduct And Ethics Of Paralegals Module 14: Mandatory Knowledge Fields And Survival Tips For Paralegals Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 4 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: £29.99 CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career Changers Administrative Staff Legal Professionals Business Owners Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager Legal Secretary Compliance Officer Facilities Manager HR Assistant Team Leader Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Overview From emotional and physical issues of the employee to decreased company productivity, sexual harassment can have a serious impact. Thus, every organisation must provide safety to each employee, and the employees should also know their rights and duties. Our Sexual Harassment in the Workplace Training course is designed to educate both employers and employees. Through this course, you will be able to understand the definition of sexual harassment. The course will explain the different types of sexual harassment. In addition, you will be able to identify any sexual harassment. Furthermore, it will educate you on the policies and procedures and show you the strategies for handling sexual harassment in the workplace. This course is the perfect guide to creating a safe and friendly work environment. Join now! Course Preview Learning Outcomes Understand the definition of sexual harassment Learn about the different types of sexual harassment Develop the ability to identify sexual harassment in the workplace Familiarise yourself with the policies and procedures Grasp the strategies to deal with sexual harassment in the workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Identifying sexual harassment Handling sexual harassment Who Should Take This Sexual Harassment in the Workplace Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Sexual Harassment in the Workplace Training Certification After completing and passing the Sexual Harassment in the Workplace Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Sexual Harassment in the Workplace Training will equip you with effective skills and abilities and help you explore career paths such as  HR executives Legal professionals Employees Module 01: What Is Sexual Harassment? What Is Sexual Harassment 00:12:00 Module 02: Types Of Sexual Harassment Types of Sexual Harassment 00:12:00 Module 03: Recognising Sexual Harassment In The Workplace Recognising Sexual Harassment in the Workplace 00:12:00 Module 04: Policies And Procedures Policies and Procedures 00:11:00 Module 05: How To Deal With Sexual Harassment In The Workplace? How to Deal with Sexual Harassment in the Workplace 00:14:00 Order Your Certificate Order Your Certificates and Transcripts 00:00:00

Are you ready to step into a supervisory role or enhance your existing skills? Our comprehensive Supervisor Training course is designed to equip you with the knowledge and tools necessary to excel in any supervisory position. Whether you're a new supervisor or looking to refine your leadership abilities, this course will provide you with the essential skills to manage teams effectively, communicate efficiently, and handle the challenges of supervision with confidence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Supervisor Training curriculum, learners will gain essential skills to effectively manage and lead teams. They will understand the important role of supervision and develop crucial communication skills needed to convey ideas clearly and build strong relationships with employees. The training covers effective methods for managing and guiding employees, including recruitment and dismissal processes. Learners will also learn strategies for handling conflicts that may arise in the workplace, promoting a harmonious work environment. Additionally, they will be trained in cybersecurity practices, ensuring they understand how to protect company and employee data. This curriculum provides interactive training tailored for new supervisors, equipping them with practical knowledge and tools to succeed in their roles and contribute positively to organizational growth and success. Course Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Communication Skill Development Module 05: Employee Management Module 06: Recruitment and Dismissal Module 07: Conflict Management Module 08: Interactive Training for New Supervisors Module 09: Cybersecurity for Employees Learning Outcomes: Understand fundamentals of supervision and its importance in organizations. Develop essential communication skills for effective supervisory roles. Manage employee performance and conduct recruitment and dismissal procedures confidently. Resolve conflicts in the workplace using effective conflict management strategies. Equip new supervisors with interactive training techniques for successful onboarding. Implement cybersecurity practices to ensure employee data protection and organizational security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? New supervisors seeking foundational skills in management and leadership. Experienced employees transitioning into supervisory roles for career advancement. HR professionals involved in recruitment, employee management, and conflict resolution. Managers aiming to enhance their communication and supervision skills. Individuals interested in understanding the responsibilities of a supervisor. Career path Operations Supervisor Team Leader Shift Manager HR Supervisor Department Manager Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The CACHE Level 3 Award in Childcare and Education(VRQ) covers many areas of development, relationships and health during including the education framework within Early Years. The Childcare & Education course has been designed to cover health and development of a child care during Early Years and the role of an Early Years Educator during this important stage in life. Upon completion of the Childcare & Education qualification you will understand how to work within Childcare and Education and gain a Level 3 Certificate.