887 Courses delivered Online

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

This Employee Training Responsibilities course delves into the theoretical frameworks that guide effective coaching, communication, and conflict resolution, providing a robust understanding of how to manage and develop a diverse workforce.

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

About Course Anger Management & Conflict Resolution Do you struggle to manage your anger? Do you find yourself getting into conflicts with others? If so, this course is for you. In this course, you will learn: What anger is and why we get angry The different types of anger The impact of anger on your relationships and your health How to identify your anger triggers Healthy ways to manage your anger How to resolve conflict effectively This course is perfect for: Anyone who struggles to manage their anger Anyone who wants to improve their communication and conflict resolution skills Supervisors and managers who want to create a more positive and productive work environment By the end of this course, you will be able to: Understand your own anger and what triggers it Use healthy coping mechanisms to manage your anger in a constructive way Communicate effectively and resolve conflicts peacefully This course is also tax deductible as a work-related expense, making it a great investment for supervisors and managers who want to maintain their professional development and upskilling. The course outlines 8 key underlying issues that cause anger and provides practical guidelines to address each of these areas: Unmet needs - threat to safety: Learn how to identify and meet your needs in a healthy way. Grief and loss: Learn how to cope with grief and loss in a healthy way. Boundaries being violated by controlling people: Learn how to set and enforce boundaries with controlling people. Disappointment & smashed pictures or expectations: Learn how to deal with disappointment in a healthy way. Guilt and shame based identity: Learn how to develop a healthy sense of self-worth. Unforgiveness - bitterness, resentment & revenge: Learn how to forgive yourself and others. Vitamin deficiency (eg. Vitamin B3 - Niacin, B6, Zinc etc): Learn about the importance of nutrition in anger management. Substance abuse (alcohol & other drugs): Learn about the impact of substance abuse on anger. Enroll today and start your journey to becoming more anger-resilient and conflict-competent! What Will You Learn? What anger is and why we get angry The different types of anger The impact of anger on your relationships and your health How to identify your anger triggers Healthy ways to manage your anger How to resolve conflict effectively Course Content Anger Management & Conflict Resolution Introduction Introduction Anger Management Module 1 Part 1 Part 2 Anger Management Module 2 Part 1 Part 2 Anger Management Module 3 Part 1 Part 2 A course by George Patriki Dual Diagnosis Consultant Audience Anyone who would like Anyone who struggles to manage their anger Anyone who wants to improve their communication and conflict resolution skills Supervisors and managers who want to create a more positive and productive work environment to understand anger and why it turns into rage.

**6 FREE CPD Accredited Certificates and Included with Lifetime Access** **Watch Free Course Trailer in Course Media Part** Indulge in our 6-course bundle, originally priced at £120, now available for a limited time at the exclusive rate of £50. Enjoy an instant savings of £70! In a world where stress and challenges are part of the professional landscape, the need for skilled mental health counsellors is paramount. With our Introduction to Workplace Mental Health Counselling and Professional Integrity (UK) your needs will be met. This bundle consists of the following CPD Endorsed Courses: Course 01: Mental Health Awareness Training Course 02: Conflict Resolution Training Course 03: Resilience Training Course 04: Drug and Alcohol Awareness Training Course 05: Safeguarding Vulnerable Adults Training Course 06: Sexual Harassment Awareness Training Key Features 6 FREE CPD Accredited Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases The workplace is a bustling arena where unaddressed mental health challenges loom as shadows, casting a veil over productivity and employee well-being. It's a scenario we're all too familiar with-the silent struggles and unspoken conflicts that can derail even the most dynamic teams. Now, envision a solution. A solution that doesn't merely tick boxes but weaves seamlessly into the fabric of your organisation's ethos. Our bundle isn't just a set of courses; it's a narrative of empowerment. Begin with a voyage into heightened awareness, unlocking the nuances of mental health that often go unnoticed. Journey through conflict resolution, a skill set that transforms workplace frictions into opportunities for growth. Build resilience, an invaluable shield against the storms of professional life. Traverse territories of substance awareness, safeguarding, and empowerment against harassment. This bundle transcends training-it's a commitment to fostering a workplace where mental health thrives, conflicts find resolution, and professional integrity stands unwavering. Join us in reshaping your workplace narrative. Learning Outcomes: Navigate workplace conflicts with effective resolution strategies. Cultivate resilience skills to thrive in demanding professional environments. Recognize signs of drug and alcohol abuse, ensuring a safe workplace. Safeguard vulnerable adults through comprehensive awareness and intervention. Address and prevent sexual harassment with a proactive and informed approach. Develop a heightened mental health awareness for a supportive work culture. Certificate After completing this course, you will be able to claim your FREE PDF and Hardcopy certificates, which are CPD accredited. Job Vacancies There are currently over 10,000 job vacancies in the UK for Workplace Mental Health Counselling and Professional Integrity (UK) professionals. The most popular roles include: Workplace Counsellor Occupational Psychologist Mental Health Nurse Employee Assistance Programme (EAP) Specialist Mental Health Advocate Future Job Openings The UK Workplace Mental Health Counselling and Professional Integrity (UK) sector is expected to grow in the coming years. There are a number of reasons for the strong demand for Workplace Mental Health Counselling and Professional Integrity (UK) professionals. The reasons are the increased awareness of mental health and shifting employer priorities. Integration of mental health into HR practices has led to an increased demand for qualified professionals who can carry out these tasks. The job market for this profession is strong, with a predicted 25% growth in the next 5 years. Salaries in the UK The salaries for Workplace Mental Health Counselling and Professional Integrity (UK) professionals vary depending on their experience and qualifications. However, most professionals in this field can expect to earn a competitive salary. The average salary for a Workplace Counsellor in the UK is £40,000 per year. Satisfaction A recent survey found that 80% of Workplace Mental Health Counselling and Professional Integrity (UK) professionals are satisfied with their jobs. The most common reasons given for job satisfaction were: Making a real difference Meaningful and impactful work Variety and diverse cases Positive and rewarding relationships Potential for specialisation and career progression CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals Managers and team leaders Occupational health practitioners Employee assistance program coordinators Social workers Counsellors and therapists Health and safety officers Individuals aspiring to promote workplace well-being Career path Human Resources Specialist Employee Relations Manager Substance Abuse Counsellor Safeguarding Officer Sexual Harassment Prevention Coordinator Mental Health Advocate Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.