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9342 Courses delivered Online

Optimizing Customer Assistance through Zendesk Excellence

By Compete High

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Optimizing Customer Assistance through Zendesk Excellence
Delivered Online On Demand1 hour 25 minutes
£25

VMCE95-Veeam Certified Engineer

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Any IT specialist eager to become an industry recognized expert on Veeam software solutions. Overview This certification is an excellent investment for an IT professional looking to increase productivity, reduce operating costs, increase potential for personal career advancement and gain recognition from the employer and customers. By completing the Veeam Certified Engineer (VMCE) course you should be able to: Get more functionality out of Veeam solutions Identify and resolve issues more efficiently Gain a distinction from your peers The Veeam Certified Engineer (VMCE) course is a 3-day technical deep-dive focused on teaching engineers to architect, implement, optimize and troubleshoot the Veeam software solution. Module 1 Introduction Module 2 Veeam Products Veeam Availability Suite Key Concepts Module 3 Auto Discovery of Backup and Virtual Infrastructure Business Categorization Pre-Defined Alerting Unattended Monitoring Reporting and Dashboards Agentless Data Gathering Hyper-V Specific Features Veeam One Deployment Veeam One Assessment Tool Module 4 Core Components and Their Interaction Optional Components Deployment Scenarios Prerequisites Upgrading Veeam Backup & Replication Module 5 Adding Servers Adding a VMware Backup Proxy Adding a Hyper-V Off-host Backup Proxy Adding Backup Repositories Performing Configuration Backup and Restore Managing Network Traffic Global Notification Settings Getting to Know User Interface Module 6 Creating Backup Jobs Creating Restore Points with VeeamZIP and Quick Backup Backup Copy Replication Creating VM/File Copy Jobs Module 7 SureBackup Recovery Verification SureReplica Module 8 Data Recovery Working with Veeam Backup & Replication Utilities Insight into Recovery from Replica Module 9 Item-Level Recovery Guest OS File Recovery Module 10 Tape Device Support SAN Storage Systems Support Support for Deduplicating Storage Systems Veeam Cloud Connect Veeam Backup Enterprise Manager vCloud Director Support Module 11 Product Editions Comparison Full and Free Functionality Modes Module 12 How to Identify the Problem How to review and analyze the issue Search for additional information Veeam Support

VMCE95-Veeam Certified Engineer
Delivered OnlineFlexible Dates
Price on Enquiry

VEEAM-VMCE Veeam Certified Engineer

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Any IT specialist eager to become an industry recognized expert on Veeam software solutions. Overview This certification is an excellent investment for an IT professional looking to increase productivity, reduce operating costs, increase potential for personal career advancement and gain recognition from the employer and customers. By completing the Veeam Certified Engineer (VMCE) course you should be able to:Get more functionality out of Veeam solutionsIdentify and resolve issues more efficientlyGain a distinction from your peers The Veeam Certified Engineer (VMCE) course is a 3-day technical deep-dive focused on teaching engineers to architect, implement, optimize and troubleshoot the Veeam software solution. Module 1 Introduction Module 2 Veeam Products Veeam Availability Suite Key Concepts Module 3 Auto Discovery of Backup and Virtual Infrastructure Business Categorization Pre-Defined Alerting Unattended Monitoring Reporting and Dashboards Agentless Data Gathering Hyper-V Specific Features Veeam One Deployment Veeam One Assessment Tool Module 4 Core Components and Their Interaction Optional Components Deployment Scenarios Prerequisites Upgrading Veeam Backup & Replication Module 5 Adding Servers Adding a VMware Backup Proxy Adding a Hyper-V Off-host Backup Proxy Adding Backup Repositories Performing Configuration Backup and Restore Managing Network Traffic Global Notification Settings Getting to Know User Interface Module 6 Creating Backup Jobs Creating Restore Points with VeeamZIP and Quick Backup Backup Copy Replication Creating VM/File Copy Jobs Module 7 SureBackup Recovery Verification SureReplica Module 8 Data Recovery Working with Veeam Backup & Replication Utilities Insight into Recovery from Replica Module 9 Item-Level Recovery Guest OS File Recovery Module 10 Tape Device Support SAN Storage Systems Support Support for Deduplicating Storage Systems Veeam Cloud Connect Veeam Backup Enterprise Manager vCloud Director Support Module 11 Product Editions Comparison Full and Free Functionality Modes Module 12 How to Identify the Problem How to review and analyze the issue Search for additional information Veeam Support

VEEAM-VMCE Veeam Certified Engineer
Delivered OnlineFlexible Dates
Price on Enquiry

Level 2 Substance Misuse

By Training Tale

With the number of people seeking help for substance abuse in the UK increasing year on year, there is a growing need for a skilled, professional workforce ready and armed to assist in addressing the issue. People who specialise in drug and alcohol abuse can pursue a wide range of careers, from advocacy and counselling to crisis support and charity work. This Level 2 Substance Misuse course will provide you with a thorough understanding of the effects addiction can have on people's lives, as well as some of the harmful stereotypes that perpetuate stigma. Through this Level 2 Substance Misuse you will learn about some of the most common reasons why people abuse drugs and alcohol, as well as the signs and symptoms that a person may display when addiction and dependence take hold. You will also learn about the options available to people in these situations, as well as the national strategies in place to assist them. This Level 2 Substance Misuse course combines a basic understanding of drug and alcohol misuse with an understanding of the key principles and values that should underpin the support provided to people who misuse substances. Our Level 2 Substance Misuse course aims to provide learners with knowledge of substance misuse as well as an understanding of people who misuse substances. Learning Outcomes After completing this Level 2 Substance Misuse course, learner will be able to: Gain in-depth knowledge about unit strengths and recommended limits for alcohol consumption Understand the physical, mental, social and emotional effects of alcohol Know about peoples' use of alcohol Know about the assumptions made about people who drink alcohol excessively Gain a thorough understanding of drug awareness Understand key principles and values for working with people who misuse substances Why Choose This Level 2 Substance Misuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of Level 2 Substance Misuse Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 2 Substance Misuse Course] Course Curriculum Of Level 2 Award In Understanding the misuse of substances *** Module 01: Alcohol Awareness Module 02: Drug Awareness Module 03: Key Principles and Values for Working with People who Misuse Substances >----------------< Assessment Method After completing each module of the Level 2 Substance Misuse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Substance Misuse course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Substance Misuse course is beneficial to students who already work with people who have alcohol or substance abuse issues or students who are planning to in the near future. Thiscourse is also ideal for those who want to increase their knowledge about substance misuse. Requirements There are no specific requirements for this Level 2 Substance Misuse course because it does not require any advanced knowledge or skills. Career path After completing this Level 2 Substance Misuse course, you may be able to pursue a variety of promising career opportunities.

Level 2 Substance Misuse
Delivered Online On Demand4 hours
£12

Level 3 Safeguarding Adults

4.7(26)

By Academy for Health and Fitness

It is our responsibility to assist vulnerable persons in living a life free of abuse, misery, and neglect. As a result, each of us must recognise the importance of safeguarding and working together to establish a safe workplace for everybody. Keeping this cause in mind, we created a package of Safeguarding Adults courses to educate you on all aspects of it. It is a bundle of two courses specialising in safeguarding vulnerable adults and children. This Safeguarding Adults course will teach you how to protect vulnerable adults and communicate concerns about their well-being. Individuals' well-being, health, and how rights are safeguarded in the United Kingdom through safeguarding laws and regulations in place. As a result, this course will teach you the Safeguarding Legislations as well as how to respond to a disclosure that checks to safeguard vulnerable adults from harm. You'll also learn how to report abuse and neglect to the proper authorities. Then this training will provide you with the knowledge and skills you need to safeguard children. It goes through the most common indicators and risk factors for abuse. It also discusses the laws governing child neglect. This is a very instructive course that will teach you more about safeguarding legislation. It will also help you understand more about how to protect anyone and become more cautious. So, what are you waiting for? Enrol today! Learning Outcomes Discover what a Safeguarding Vulnerable Adults specialist performs and what their responsibilities are. Learn about the core ideas of protecting vulnerable adults. Recognise the many types of neglect and abuse and the signs and symptoms that may suggest it. Know all of the laws in place to safeguard vulnerable adults. Discover the relevance of communication as well as communication tactics. Understand disclosure and how to report it. Recognise child abuse and its impact of it. Discover the physical, behavioural, and environmental indicators of child abuse. Understand the effects of child neglect on several elements of child development. Study how to safeguard trafficked children. Learn about important legislation addressing child abuse and evaluate its impact on the issue. Be able to implement some preventative actions to avoid child neglect. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of Safeguarding Adults course: Module 01: Safeguarding Adults Basics Module 02: Abuse of Adults Module 03: Categories of Abuse Module 04: Responding to Abuse Module 05: Safeguarding Duties and Responsibilities Module 06: Dementia Care Module 07: Safeguarding and Mental Capacity Module 08: Other Key Legislations Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Safeguarding Adults course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Safeguarding Adults course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path The Safeguarding Adults course is designed to equip you with the skills and information needed to pursue many career opportunities, such as - Community Safeguarding Support Worker Family Assistance Employee Health Care Assistant In the United Kingdom, the average annual income for these occupations ranges between £30,000 and £50,000. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Level 3 Safeguarding Adults
Delivered Online On Demand2 hours
£12

International Business

5.0(10)

By Apex Learning

Overview This comprehensive course on International Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This International Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this International Business. It is available to all students, of all academic backgrounds. Requirements Our International Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 40 lectures • 02:06:00 total length •International Business General Concepts: 00:03:00 •The Importance of International Business: 00:04:00 •Globalisation of Commerce: 00:03:00 •International Economics and Trade Theory: 00:07:00 •Comparative Advantage of Nations: 00:03:00 •Comparative Advantage versus Absolute Advantage: 00:04:00 •Strategies for Entering and Developing International Markets: 00:04:00 •Foreign Direct Investment (FDI): 00:07:00 •Foreign Exchange Markets and International Monetary System: 00:04:00 •Exchange Rate Policies: 00:04:00 •Purchasing Power Parity (PPP): 00:02:00 •Global Capital Markets and Regional Trade Zones: 00:04:00 •The World Bank: 00:01:00 •Adapting to the Times and the WTO: 00:03:00 •The Organisation for Economic Cooperation and Development (OECD): 00:01:00 •Emerging Markets and Regional Trade Zones: 00:02:00 •Asian-Pacific Economic Cooperation (APEC): 00:02:00 •International Business Strategies: 00:02:00 •Free Trade Zones: 00:02:00 •Multinational Enterprise Structures: 00:06:00 •The Organizational Structure of a Multinational Company: 00:03:00 •International Marketing: 00:02:00 •Phases of International Marketing Involvement: 00:02:00 •Global Marketing: 00:01:00 •Demographic Factors Affecting International Trade: 00:04:00 •Ageing and Comparative Advantage: 00:04:00 •Changes in Labour Force Composition: 00:01:00 •International Accounting and Transfer Pricing: 00:03:00 •Basic Issue Underlying Transfer Pricing: 00:04:00 •Global Transfer Pricing Regimes: 00:02:00 •How to Implement a Cross-Border Human Resources Policy: 00:08:00 •International Business Instruments: 00:01:00 •Trade Terms: 00:05:00 •International Shipping and Freight Forwarders: 00:01:00 •Freight Forwarder Fundamental Role: 00:02:00 •Cross Border Agreements: 00:02:00 •Taxable Presence: 00:04:00 •Accounting Issues: 00:04:00 •VAT/GST through Centralized Teams: 00:02:00 •Value for Customs: 00:03:00

International Business
Delivered Online On Demand2 hours 6 minutes
£12

Basic Tips for Gamers

4.3(43)

By John Academy

 Do you consider gaming as part of your daily routine and can't avoid it since you feel like you can't live without it? How about the finances involved in gaming? Are you having a hard time dealing with these? If so, then this course will be able to help you in the financial stability of gamers. Description: Do you consider being a game developer as your dream job? Or are you someone who has been gaming for the longest time that you cannot already avoid it? Either way, are you having issues with your financial stability due to the development of the gaming industry? If so, then this course will help you by providing you with the tips and advice for gamers. You would surely learn how to make yourself financially stable without sacrificing your passion for gaming development. You will be taught how to keep track of your spending whenever you need to play games. If you are currently having a problem with finances, you need to be able to pinpoint what the causes are and how to solve this issue. The most important part of the course is where you will be able to learn the best way to finance games and learn how to handle yourself when you have financial problems related to gaming. Who is the course for? Game makers or developers who want to improve their financial status. People who have an interest in games which need to be guided with their financial concerns. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Financial Tips for Gamers is a useful qualification to possess, and would be beneficial for the following careers: Assistant Producer Game Designers Game Developer Game Programmer Gamers Product Manager Software Developer. Financial Tips for Gamers Introduction 01:00:00 Basic Concept of Internet Safety 01:00:00 A Simple Guide for Buying budget Gaming 01:00:00 Keep Track of what you Spend 00:30:00 Why Being Naive Can Make Your Fortune 00:30:00 If you Need Help Get It 01:00:00 Be Careful not to Get Hooked 01:00:00 How to Handle Difficult Conversations at Work 00:30:00 The Best Way to Finance Games 00:15:00 Mock Exam Mock Exam- Basic Tips for Gamers 00:20:00 Final Exam Final Exam- Basic Tips for Gamers 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Basic Tips for Gamers
Delivered Online On Demand7 hours 25 minutes
£18

Existential Dialogue 2025: "Polarisation" with Prof. Kirk Schneider

By Therapy Harley Street

Polarization, or the “polarized mind,” is a fixation on one view, causing widespread destructiveness. It needs presence and love to address. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Polarisation - between Prof. Ernesto Spinelli and Prof. Kirk Schneider “I view polarization or that which I call the “polarized mind” as the fixation on a single point of view to the utter exclusion of competing points of view, and I see it as a core dimension of human destructiveness both individually and collectively. Arguably, polarization or the polarized mind is responsible for more devaluation and abuse than any other general psychological dimension, and it crosses cultures, parties, disciplines and so-called diagnosed and undiagnosed populations. In fact it is the undiagnosed populations—polarized cultural, political, and religious leaders and their followers–who have arguably caused the most human destructiveness by far, over those whom we conventionally termed the diagnosed The polarized mind may be partly dispositional but appears to be largely fear-driven and requires abiding presence and love to address it. We are in a race against time to avail people to these “nutrients.” Prof. Kirk Schneider. Prof. Kirk J. Schneider, Ph.D. is a leading spokesperson for contemporary existential-humanistic and existential-integrative psychology. Dr Schneider was a 2022 Candidate for President of the American Psychological Association (APA), a co-founder and current president of the Existential-Humanistic Institute (an award-winning psychotherapy training center), and a two-term Member of the Council of Representatives of the APA. He is also past president (2015-2016) of the Society for Humanistic Psychology (Division 32) of the APA, recent past editor of the Journal of Humanistic Psychology (2005-2012), a founder and frequent presenter/facilitator of the bridge-building dialogue approach the Experiential Democracy Dialogue and a trained moderator for the conflict mediation group Braver Angels. Dr Schneider is also an adjunct faculty member at Saybrook University and Teachers College, Columbia University and an Honorary Member of the Society for Existential Analysis of the UK and the East European Association for Existential Therapy. He received the Rollo May Award for “outstanding and independent contributions” to the field of humanistic psychology from the Society for Humanistic Psychology, APA and is a Fellow of seven Divisions of the APA (5, 9, 32, 42, 12, 29, and 24). His work on existential-integrative psychotherapy has been featured in a special issue of the Journal of Psychotherapy Integration (March 2016), as well as The Wiley World Handbook of Existential Therapy and the APA’s forthcoming Handbook of Psychotherapy. Dr Schneider has published over 200 articles, interviews and chapters and has authored or edited 14 books including The Paradoxical Self, Horror and the Holy, Rediscovery of Awe, Awakening to Awe, The Spirituality of Awe, The Polarized Mind, The Handbook of Humanistic Psychology, Existential-Humanistic therapy, Existential-Integrative Psychotherapy, The Wiley World Handbook of Existential Therapy, The Depolarizing of America: A Guidebook for Social Healing and his latest volume (February, 2023) Life-Enhancing Anxiety: Key to a Sane World. Dr. Schneider’s work has been featured in Scientific American, the New York Times, USA Today, The Guardian, Vanity Fair, Forbes Health, Psychology Today, BBC World News and many other health and psychology outlets. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 12 April from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Existential Dialogue 2025: "Polarisation" with Prof. Kirk Schneider
Delivered Online
£70

Release Addiction, Anxiety and Trauma Level-3

5.0(10)

By Apex Learning

Overview This comprehensive course on Release Addiction, Anxiety and Trauma Level-3 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Release Addiction, Anxiety and Trauma Level-3 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Release Addiction, Anxiety and Trauma Level-3 . It is available to all students, of all academic backgrounds. Requirements Our Release Addiction, Anxiety and Trauma Level-3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 39 lectures • 04:46:00 total length •Introduction: 00:01:00 •Healing: 00:11:00 •The Art of Thriving: 00:04:00 •The Art & Benefits of Reframing: 00:03:00 •Advocate vs. Adversary: 00:09:00 •Dependence & Addiction & the Relationship to Fear, Phobia & Anxiety: 00:11:00 •Rumpelstiltskin, Grace & Enlightenment: 00:03:00 •Negative Core Beliefs: 00:05:00 •Family Beliefs vs. Personal Beliefs: 00:07:00 •Observation, Awareness, Mindfulness and the Ambivalence of Addiction: 00:03:00 •'C' Words for Change - the Power of Just One Letter: 00:06:00 •Attitude = Experience: 00:06:00 •PTSD - Shock vs. Trauma: 00:04:00 •Energy Packets - What are they?: 00:05:00 •Trauma List: 00:05:00 •Inner Dialogue: 00:04:00 •TAT Pose & the Three-Spot Tapping Points: 00:07:00 •Atavisms & Miasms: 00:05:00 •The Issue of the 'Super-Sensitive': 00:02:00 •Releasing Negative Feelings: 00:08:00 •Alcohol & Drug Recovery - other considerations: 00:03:00 •Seasonal Affective Disorder (S.A.D.): 00:03:00 •Pyroluria: 00:05:00 •The Animal Metaphor Exercise: 00:12:00 •Daily Energy Tune-Up: 00:09:00 •Existentialism - the questions: 00:05:00 •Energy Medicine Healing Modalities: 00:03:00 •The Need for Forgiveness: 00:04:00 •Sydney Banks - Reflections on 'The Enlightened Gardener': 00:04:00 •The Tao of Tapas: 00:08:00 •The Power of Now: 00:07:00 •Attachment vs. Authenticity: 00:06:00 •Finding the Palace of Possibilities: 00:07:00 •Addiction & its Paradoxes: 00:30:00 •Addiction, Boundaries & Enabling: 00:57:00 •The use of Medication for Alcohol Use Disorder (AUD): 00:07:00 •Live a Life that Matters: 00:02:00 •Things Have Changed: 00:05:00 •Assignment -Release Addiction, Anxiety and Trauma Level-3: 00:00:00

Release Addiction, Anxiety and Trauma Level-3
Delivered Online On Demand4 hours 46 minutes
£12

Anti-Money Laundering (AML) Training

4.3(43)

By John Academy

Course Overview Money laundering is a complex issue; it requires a great deal of expertise to recognize suspicious conduct and prevent unlawful transactions. The Anti-Money Laundering (AML) Training course is crafted by the industry experts to help learners comprehend the skills and knowledge to carry out all the responsibilities of an anti-money laundering professional. From the Anti-Money Laundering (AML) Training course, you will be able to learn the fundamentals of money laundering. You will become aware of all the duties and responsibilities of an anti-money laundering reporting officer. In addition, the course will assist you in understanding the Proceeds of Crime Act 2002. From the engaging modules, you will attain the abilities for risk assessment. You will also become skilled in detecting suspicious transactions. The course will also discuss the customer due diligence program in detail.  Enroll in the Anti-Money Laundering (AML) Training course to increase your confidence and competence in this matter. This course will also provide you with a valuable certificate to elevate your resume. Learning Outcomes Understand the basic definition of money laundering Deepen your understanding of the roles and responsibilities of an anti-money laundering officer Study the core principles of the Proceeds of Crime Act 2002 Acquire the skills and knowledge to assess client risks Learn how to identify suspicious transactions Familiarize with the major components of customer due diligence program Who is this course for? This Anti-Money Laundering (AML) Training course is for anyone interested to pursue a career in the relevant industry or just interested to enrich their knowledge of this subject. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Anti-Money Laundering (AML) Training course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Money Laundering Reporting Officer AML Analysts AML Officer Risk & Compliance Analyst Module 01: Introduction to Money Laundering Introduction to Money Laundering 00:17:00 Module 02: Proceeds of Crime Act 2002 Proceeds of Crime Act 2002 00:19:00 Module 03: Development of Anti-Money Laundering Regulation Development of Anti-Money Laundering Regulation 00:20:00 Module 04: Responsibility of the Money Laundering Reporting Officer Responsibility of the Money Laundering Reporting Officer 00:20:00 Module 05: Risk-based Approach Risk-based Approach 00:23:00 Module 06: Customer Due Diligence Customer Due Diligence 00:23:00 Module 07: Record Keeping Record Keeping 00:16:00 Module 08: Suspicious Conduct and Transactions Suspicious Conduct and Transactions 00:22:00 Module 09: Awareness and Training Awareness and Training 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Anti-Money Laundering (AML) Training
Delivered Online On Demand3 hours
£18