Conflict is a part of life. It can happen in our personal lives, our professional lives, and even our communities. Conflict resolution is the process of managing and resolving conflict in a constructive way. It is a skill that can be learned and developed, and it can be a valuable tool for anyone who wants to improve their relationships and their quality of life. This course will teach you the skills you need to effectively manage and resolve conflict. You will learn about the different types of conflict, the causes of conflict, and the different strategies for resolving conflict. You will also learn how to develop your own conflict resolution style. Learning Outcomes: Understand the dynamics and origin of conflicts. Develop emotional intelligence for effective conflict resolution. Enhance decision-making skills in conflict resolution. Rise above conflict resolution and foster creativity in problem-solving. Implement a structured conflict resolution process. Cultivate resolutionary thinking for positive outcomes. Discover the transformative power of conflict resolution and resolutionary thinking with our comprehensive course, "Conflict Resolution Process and Resolutionary Thinking." This program is designed to equip individuals with the necessary skills and mindset to navigate conflicts effectively and transform them into opportunities for growth and collaboration. Through engaging modules, you will gain a deep understanding of conflict dynamics, emotional intelligence, decision-making strategies, and the essential elements of a resolutionary mindset. Explore the conflict resolution process, techniques for managing conflicts in diverse settings, and approaches for solving group conflicts. By the end of this course, you will have the confidence and expertise to approach conflicts with a fresh perspective, foster productive dialogue, and achieve mutually beneficial conflict resolution. Enrol today and embrace a new way of thinking that can positively impact your personal and professional relationships. Certification Upon course completion, you're eligible for a FREE certificate titled Conflict Resolution in PDF or hardcopy format. The PDF certificate will be sent to your registered email without any cost. For hardcopies, the UK delivery fee is £3.99 and the International delivery fee is £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their conflict resolution skills. Managers and team leaders responsible for conflict resolution within their teams. HR professionals and mediators involved in managing workplace conflicts. Individuals interested in personal development and improving their communication skills. Anyone looking to transform conflicts into opportunities for growth and collaboration. Career path Conflict Resolution Specialist: £30,000 - £60,000 per annum Mediation Consultant: £35,000 - £70,000 per annum Human Resources Manager: £35,000 - £70,000 per annum Team Leader: £25,000 - £50,000 per annum Organizational Development Consultant: £40,000 - £80,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
In today's fast-paced world, the ability to navigate disagreements and strike beneficial deals is paramount. 'Mastering the Art of Negotiation and Conflict Resolution' offers a comprehensive guide to understanding and managing conflicts, while also delving deep into the intricacies of negotiation. From grasping the roots of conflict to harnessing your personal negotiating prowess, this course ensures you're equipped with the tools to tackle any challenging situation. Learning Outcomes Gain a deep understanding of the origins and dynamics of conflict. Acquire strategies for effective conflict management and resolution. Comprehend the fundamentals of negotiation and its various stages. Develop proficiency in cross-cultural and multi-party negotiations. Enhance emotional intelligence to boost negotiation outcomes. Why buy this Mastering the Art of Negotiation and Conflict Resolution? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mastering the Art of Negotiation and Conflict Resolution for? Individuals aiming to enhance their negotiation capabilities. Managers and leaders seeking to resolve conflicts efficiently. Professionals interacting with diverse cultures and backgrounds. Team members aiming to contribute positively to group dynamics. Entrepreneurs looking to strike favourable business deals. Career path Conflict Resolution Specialist: £30,000 - £45,000 Negotiation Consultant: £40,000 - £60,000 Corporate Trainer in Negotiation: £35,000 - £50,000 International Business Mediator: £50,000 - £70,000 Cross-Cultural Communication Advisor: £45,000 - £60,000 Organisational Development Specialist: £40,000 - £55,000 Prerequisites This Mastering the Art of Negotiation and Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Conflict Understanding Conflict 00:09:00 Module 2: Conflict Management Conflict Management 00:11:00 Module 3: Understanding Negotiation Understanding Negotiation 00:13:00 Module 4: The Negotiation Process and Preparation The Negotiation Process and Preparation 00:08:00 Module 5: Powerful Negotiation Tool Powerful Negotiation Tool 00:11:00 Module 6: Emotional Intelligence Emotional Intelligence 00:13:00 Module 7: Cross-Cultural Negotiation Cross-Cultural Negotiation 00:14:00 Module 8: Multi-Party Negotiations Multi-Party Negotiations 00:15:00 Module 9: Using Your Personal Negotiating Power Using Your Personal Negotiating Power 00:11:00
In today's rapidly evolving world, understanding Human Behaviour and Emotional Intelligence has become paramount. The Diploma in Human Behaviour and Emotional Intelligence course equips individuals with essential skills in recognizing, understanding, and managing emotions, both in oneself and others. Through modules covering Emotional Intelligence, Mindfulness, and Empathy Training, participants delve into topics such as Verbal and Non-Verbal Communication Skills, Social Management, and Responsibility. This Human Behaviour and Emotional Intelligence course addresses the increasing need for professionals to navigate diverse interpersonal dynamics effectively. In the UK job market, proficiency in Human Behaviour and Emotional Intelligence significantly enhances employability across various sectors. Positions requiring strong interpersonal skills, such as Human Resources, Counseling, and Management, increasingly prioritize candidates with such qualifications. According to recent data, job opportunities for individuals with expertise in Human Behaviour and Emotional Intelligence have seen a 15% annual increase, with salaries averaging £35,000 to £45,000 per annum. As organizations recognize the pivotal role emotional intelligence plays in fostering productive work environments, the demand for individuals with these competencies continues to rise steadily. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Emotional Intelligence, Mindfulness and Empathy Training Module One: What is Emotional Intelligence? Module Two: Skills in Emotional Intelligence Module Three: Verbal Communication Skills Module Four: Non-Verbal Communication Skills Module Five: Social Management and Responsibility Module Six: Tools to Regulate Your Emotions Module Seven: Gaining Control Module Eight: Business Practices (I) Module Nine: Business Practices (II) Module Ten: Making an Impact Positive Behaviour in Children and Youth Module 01: Policies and Procedures Module 02: Promote Positive Behaviour Module 03: Behaviour Management Module 04: Inappropriate Behaviour Module 05: Benefits of Positive Values Module 06: Role of TA Module 07: Role of Teamwork Anti Social Behaviour (ASB) Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Behaviour Management Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to EmotionSpread by Sexual Contact Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Behavioural Safety Module 01: Introduction to Behavioural Safety Module 02: Essential Terms and Business Benefits Module 03: How Behavioural Safety Works Module 04: Setting Up a Programme Module 05: Ensuring Positive Workforce Attitudes Cognitive Behavioural Therapy (CBT) Module 01: Introduction to CBT Module 02: CBT Theories and Principles Module 03: CBT Tools and Strategies Module 04: CBT Process Module 05: CBT for Personal Growth Module 06: Overcoming Anxiety and Depression Module 07: CBT for Children with Autism Dialectical Behaviour Therapy (DBT) Module 01: Introduction Module 02: What is Counselling & Psychotherapy Module 03: About Dialectical Behaviour Therapy (DBT) Module 04: DBT Strategies & 'Life Skills' Module 05: Treatment by DBT Module 06: DBT for Psychological Disorders Module 07: Effectiveness of DBT Diploma in Business Management: Corporate Behaviour Module One: The Science of Behavior Module Two: Benefits for Corporate Behavior Module Three: Most Common Categories of Corporate Behavior Module Four: Managerial Structure Module Five: Company Values and Ethics Module Six: Employee Accountability Module Seven: Workplace Incidents Module Eight: Designing and Implementing Module Nine: Corporate Team Behavior Module Ten: Auditing Corporate Behavior Behaviour Support Worker Module One: Understanding Stress Module Two: Creating a Stress-Reducing Lifestyle Module Three: Altering the Situation Module Four: Avoiding the Situation Module Five: Accepting the Situation Module Six: Using Routines to Reduce Stress Module Seven: Environmental Relaxation Techniques Module Eight: Physical Relaxation Techniques Module Nine: Coping with Major Events Module Ten: Our Challenge to You And many more..... Learning Disability Nursing: Mental Health, Wellbeing and Behaviour Management Module 01: Learning Disability and Mental Health Module 02: Learning Disability Nursing Module 03: Psychosocial Interventions Module 04: Psychodynamic Approaches Module 05: Learning Disability Nursing Throughout the Lifespan Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being Module 07: Care Planning in Mental Health Settings Module 08: Nursing Models and Behavioural Interventions Module 09: The Future of Learning Disability Nursing Module 10: Future Spheres of Practice for Learning Disability Nursing Organisational Behaviour Management Module 01: Introduction to Organisational Behaviour Management Module 02: Individual Behaviour, Personality and Values in Organisations Module 03: Workplace Emotions, Attitudes and Stress Module 04: Foundations of Employee Motivation Module 05: Perception and Communication Module 06: Leadership Management in Organisations Module 07: Understanding Management Module 08: Learning and Performance Management Module 09: Work Teams and Groups Management Module 10: Managing Power and Political Behaviour in Organisations Module 11: Decision-making in Organisations Module 12: Organisational Culture: The Impact on Organisational Behaviour Module 13: Managing Conflict and Negotiation Module 14: Organisational Change Management Learning Outcomes: Understand Emotional Intelligence and its applications. Develop effective communication skills, both verbal and non-verbal. Apply behavioural management techniques in various contexts. Analyze corporate behaviour and its impact on organizational dynamics. Implement strategies for stress management and conflict resolution. Utilize therapeutic approaches like CBT and DBT for personal growth. Accreditation All of our courses are fully accredited, including this Diploma in Human Behaviour and Emotional Intelligence Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Human Behaviour and Emotional Intelligence. Certification Once you've successfully completed your Diploma in Human Behaviour and Emotional Intelligence Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Human Behaviour and Emotional Intelligence Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Human Behaviour and Emotional Intelligence Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma in Human Behaviour and Emotional Intelligence Course is ideal for: Professionals seeking to enhance their emotional intelligence. Individuals aspiring to roles in human resources or corporate management. Educators and caregivers interested in positive behaviour interventions. Healthcare practitioners aiming to improve patient outcomes through behavioural interventions. Requirements Learners do not require any prior qualifications to enrol on this Diploma in Human Behaviour and Emotional Intelligence Course. You just need to have an interest in Diploma in Human Behaviour and Emotional Intelligence Course. Career path After completing this Diploma in Human Behaviour Course you will have a variety of careers to choose from. The following job sectors of Diploma in Human Behaviour Course are: Mental Health Nurse - £24K to 40K/year Human Resources Manager - £30K to 60K/year. Behaviour Analyst - £25K to 45K/year. Learning Disability Nurse - £25K to 38K/year. Organisational Development Specialist - £35K to 70K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Are you tired of being caught in the crossfire of disputes with no resolution in sight? The irritation of unresolved conflicts can take a toll on anyone, both personally and professionally. Imagine having the power to navigate through these challenges and transform discord into harmonious resolutions. Our course in Mediation Basics for Conflict Resolution is your key to unlocking the art of peaceful problem-solving. Take on a journey that begins with a comprehensive introduction to the world of mediation, where you'll discover the essential skills that empower mediators to deftly navigate the complex web of conflicts. Learn to master the mediation process itself, gaining insights into effective communication and strategic intervention. Our focus on ethics and professional standards ensures that you not only mediate with proficiency but also with integrity. In this course, we delve into the intricacies of special considerations in mediation, providing you with the tools to handle diverse and unique scenarios. Break free from the shackles of conflict and emerge as a skilled mediator equipped to bring about positive transformations in any situation. Join us on this enlightening journey, and empower yourself to foster resolutions that stand the test of time. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediation Module 02: Essential Skills for Mediators Module 03: The Mediation Process Module 04: Mediation Ethics and Professional Standards Module 05: Special Considerations in Mediation Learning Outcomes: Navigate mediation intricacies with foundational knowledge. Demonstrate essential skills crucial for effective conflict resolution. Execute the mediation process with precision and finesse. Uphold ethical standards and professional conduct in mediation. Address special considerations with expertise and sensitivity. Master conflict resolution for a fulfilling career in mediation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in conflict management roles. Individuals seeking a career in mediation. Human resources practitioners. Legal professionals enhancing dispute resolution skills. Managers and team leaders in diverse industries. Counsellors and social workers interested in conflict resolution. Business owners managing internal disputes. Anyone passionate about effective conflict resolution. Career path Mediation Consultant Conflict Resolution Specialist Human Resources Mediator Legal Dispute Resolution Officer Workplace Mediation Coordinator Family Mediation Practitioner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
This course provides an overview of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. The course will also cover conflict management, conflict resolution approaches, and strategies for managing conflict in project management. In addition, the course will explore crisis management, including types of project crises, elements and stages of crisis management, and principles for leading through crisis. Participants will also learn about crisis management tools and their application in project management. This course provides a comprehensive understanding of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage conflicts and crises in project management. After the successful completion of the course, you will be able to learn about the following; Nature, features, and causes of Conflict. Contributing factors and types of Project Conflicts. What is Conflict Management? Conflict Resolution Approaches and the Role of the Project Manager. Conflict Resolution Strategies in project management. What Is Crisis Management? Types of Project Crisis. Elements and stages of Crisis M Five Principles for Leading Through Crisis. Crisis Management Tools. This course provides a comprehensive understanding of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. The course will cover conflict management, conflict resolution approaches, and strategies for managing conflict in project management. In addition, the course will explore crisis management, including types of project crises, elements and stages of crisis management, and principles for leading through crisis. Participants will also learn about crisis management tools and their application in project management. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage conflicts and crises in project management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Conflict and Crisis Management in Projects Self-paced pre-recorded learning content on this topic. Conflict and Crisis Management in Projects Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Master the essential skills for career advancement with our Leadership & Management course. Explore topics like workplace equality, employee motivation, and conflict resolution. Ideal for professionals seeking career growth in any industry.
This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
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You'll also gain valuable insights into team dynamics and virtual collaboration, preparing you to thrive in today's ever-evolving work environment. This Office Skills: Secretarial, Shorthand, & PA Training Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Office Administration & Skills Diploma Course 02: Legal Secretary Course 03: Compliance Officer Training Level 3 Course 04: Facilities Management Certificate (FMC) Course 05: Diploma in Performance Management Course 06: Workplace Confidentiality Course 07: Virtual Team Building and Management Course Whether you're a recent graduate or seeking career advancement, this bundle provides the perfect platform to launch your success. Invest in your future and enrol today! Learning Outcomes of Office Skills Gain a comprehensive understanding of core office administration principles. Develop proficiency in essential software applications like Microsoft Office. Master the art of legal document preparation and filing procedures. Implement effective compliance strategies within an organizational framework. Foster strong communication and interpersonal skills for successful team management. Uphold the highest ethical standards of confidentiality in the workplace. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Skills: Secretarial, Shorthand, & PA Get a free student ID card with Office Skills: Secretarial, Shorthand, & PA Training program (£10 postal charge will be applicable for international delivery) The Office Skills: Secretarial, Shorthand, & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills: Secretarial, Shorthand, & PA course materials The Office Skills: Secretarial, Shorthand, & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict And Conflict Resolution Module 13: Professional Conduct And Ethics Of Paralegals Module 14: Mandatory Knowledge Fields And Survival Tips For Paralegals Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 4 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: £29.99 CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career Changers Administrative Staff Legal Professionals Business Owners Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager Legal Secretary Compliance Officer Facilities Manager HR Assistant Team Leader Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.