Booking options
£34.95
£34.95
On-Demand course
13 minutes
All levels
All conflicts have one bottom-line trigger-differences in values of what's important. Beliefs define values by an idea, principle, or opinion that we judge to be true. Understand how to resolve conflict around issues and situations, not people. Discover the three-stage process to resolve team conflict.
Identify the underlying cause of all interpersonal conflict, Apply options for handling conflict, Implement a three-stage process for resolving conflict
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams