4409 Courses delivered Online

  The course imparts knowledge about the fundamental principles and concepts underpinning crisis management, as well as how to effectively establish and implement a crisis management framework. In addition to elucidating the theoretical aspects of crisis management, the training program incorporates practical examples and scenario-based quizzes to bolster your understanding and prepare you for real-life crisis management situations. Upon successfully completing the training course, participants are eligible to take the exam and, upon passing, gain the "IECB Certified Lead Crisis Manager" Certification. This credential attests to the participant's possession of both theoretical and practical expertise, enabling them to guide and support an organization in crafting and enhancing its crisis management capability in alignment with ISO 22361 standards and industry best practices. Learning Objectives   Upon completing this training course, participants will achieve the following learning objectives: Elucidate the fundamental principles and concepts underpinning crisis management, as per ISO 22361 standards. Establish, sustain, and enhance a crisis management framework that encompasses leadership, structure, culture, and competence. Foresee, evaluate, avert, and ready for potential crises. Respond to, recuperate from, and garner insights from crises to enhance an organization's crisis management prowess.   Our approach   This training is based on both theory and best practice Lessons are illustrated with examples based on case studies Practical exercises are based on a real world case study Practice tests are similar to the Certification Exam   Course Agenda   Day 1: Introduction to ISO 22361 Day 2: The Crisis Management framework Day 3: Preparedness and Crisis prevention Day 4: Crisis response and recovery and the Certification exam   Who Should Attend?   The Lead Crisis Manager training course is designed for: Professionals accountable for establishing a crisis management capability within their organization. Professionals tasked with executing a crisis management plan and framework within their organization. Leaders responsible for managing crises. Members of crisis management teams. Individuals with a keen interest in comprehending crisis management. Those looking to initiate or progress their careers in the field of crisis management. Consultants, advisors, and experts seeking comprehensive insight into ISO 22361 crisis management guidelines. Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 12 question essay type which should be completed within 180 minutes. A passing score is achieved at 70%.   Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement. Prerequisites   Delegates should have a basic understanding of ISO 22361 What's Included?   Participant Guide Study materials Exam Pass Guarantee Provided by   This course is Accredited by NACS and Administered by the IECB

  Delivered in either Live Online (4 days) or in our Classroom (5 days), the ISO 31000 Lead Risk Manager training enables you to acquire the expertise to support and lead an organization and its team to successfully identify, understand and manage a risk process based on ISO 31000. During this training course, you will also gain comprehensive knowledge of the best practices used to implement a Risk Management framework that provides the foundation for designing, implementing, monitoring, reviewing and continually improving a Risk Management process in an organization. About This Course   After mastering all the necessary concepts of Risk Management, you can sit for the exam and gain "Certified ISO 31000 Lead Risk Manager' credential. By holding this Certificate, you will be able to demonstrate that you have the professional capabilities and competencies to effectively manage a risk process in an organization.   Learning principles;   Acknowledge the correlation between ISO 31000, IEC/ISO 31010 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used to manage risk within an organization Learn how to interpret the ISO 31000 principles and guidelines in the specific context of an organization Learn how to establish an effective risk communication plan and a risk recording and reporting process Acquire the expertise to support an organization to effectively manage and monitor risk based on best practices Prerequisites   A fundamental understanding of ISO 31000 and comprehensive knowledge of Risk Management. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Materials CPD Certificate The Exam Who Should Attend?   Managers or consultants seeking to master their skills to support an organization during the implementation of an organization-wide Risk Management framework and process based on the principles and recommendations of ISO 31000 Professionals responsible for the creation and protection of value in organizations through effective management of risks Expert advisors seeking to gain comprehensive knowledge of the key concepts, processes and strategies of Risk Management Risk Management team members Our Guarantee     We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation Assessment   The exam consists of a 12 question essay type format, to be completed within 150 minutes and a pass mark of 70% Exam results are provided within 24 hours. Provided by   This course is Accredited by NACS and Administered by the IECB.

  Delivered in either our Live Online (4 days) or in a Classroom environment (5 days), the ISO 22301 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Business Continuity Management System (BCMS) based on ISO 22301. About This Course   During this training course, you will gain a thorough understanding of the best practices of Business Continuity Management Systems and be able to provide a framework that allows the organization to continue operating efficiently during disruptive events. After mastering all the necessary concepts of Business Continuity Management Systems, you can sit for the exam and gain the "ISO 22301 Lead Implementer' credential. By holding this Certificate, you will demonstrate that you have the practical knowledge and professional capabilities to implement ISO 22301 in an organization.   Learning objectives   Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of a BCMS Learn how to interpret the ISO 22301 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage and maintain a BCMS Acquire the expertise to advise an organization in implementing Business Continuity Management System best practices   Educational approach   This training is based on both theory and best practices used in the implementation of a BCMS Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 22301 and knowledge of implementation principles. What's Included?   Refreshments & Lunch (Classroom based only) Course Slide Deck Official Study Materials CPD Certificate The Exam fees Who Should Attend?   Managers or consultants involved in Business Continuity Management Expert advisors seeking to master the implementation of a Business Continuity Management System Individuals responsible for maintaining conformance with BCMS requirements BCMS team members Accreditation Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The exam is a 12 question essay type. The pass mark for the exam is 70% and should be completed within the 150 minutes allocated. Results are provided within 24 hours of completion. Provided by   This course is Accredited by NACS and Administered by the IECB

  After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and gain the "Certified Lead Disaster Recovery Manager' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices.  About This Course   Learning objectives   Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices   Educational approach   This training is based on both theory and best practices used in the implementation and management of a DR plan Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam   Course Content   Day 1: Introduction to Disaster Recovery and initiation of a DR plan Day 2: Risk Mitigation Strategies and Disaster Recovery Planning Day 3: Disaster Recovery facilities, services, recovery sites, response and activation Day 4: DRP testing, monitoring, measurement and continuous improvement; the examination Accreditation Prerequisites   A foundational understanding of Disaster Recovery Services and knowledge of management principles, concepts and strategies. Assessment   The exam for this course consists of 12 essay type questions, to be completed within the 150 minute timeframe and achieving the 70% pass mark. Exam results are provided within 24 hours. What's Included?   Certification fees are included on the exam price Training material containing over 450 pages of information and practical examples will be distributed A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued In case of exam failure, you can retake the exam within 12 months for free Provided by   This course is Accredited by NACS and Administered by the IECB. Who Should Attend?   Information Security Managers Incident Managers Helpdesk Managers Executives with Governance concerns  

  ISO 22301 Lead Auditor training enables you to develop the necessary expertise to perform a Business Continuity Management System (BCMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After attending this 4 day course, candidates can sit for the exam with the aim of gaining the "ISO22301 Lead Auditor' credential. You will then be in a position to demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives   Understand the operations of a Business Continuity Management System based on ISO 22301 Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 22301 in the context of a BCMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in BCMS audits Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 22301 and knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Materials  CPD Certificate The Exam fees Who Should Attend?   Auditors seeking to perform and lead Business Continuity Management System (BCMS) certification audits Managers or consultants seeking to master a Business Continuity Management System audit process Individuals responsible for maintaining conformance with Business Continuity Management System requirements Technical experts seeking to prepare for a Business Continuity Management System audit Expert advisors in Business Continuity Management Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The exam is a 12 question essay type exam completed in the afternoon of Day 4. The pass mark for the exam is 70%. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACSand administered by the IECB. Accreditation

Interactive Presentation Skills, Presenting, Presentations, Presentation Skills,

Overview SEO help you define your most profitable focused audience and develop a bridge of communication that reach them directly, thereby positioning your product in the right and most efficient way. Using SEO skills targets increasing the number of visitors to a website and ensuring that the site appears high in ranking on the list of top page results returned by a search engine. SEO has become an increasingly sought-after skill for companies who want to keep track of their rankings in Google's organic search. To reach the customer nationally or internationally, SEO is the only way where we can reach a global market. It is very important to understand the techniques of SEO and how to use Digital Marketing in a more efficient way to reach every corner of the world.  This Specialized course will highlight the skills required to optimize website content for top SE Ranking. Through this course, you will learn the algorithms many search engines follow including Google Search. Specially designed with a lot of practical and live examples of advanced SEO techniques used by professionals you will gain a real-world skill to enhance your knowledge in Content Marketing, On-Off Page Optimization, followed by aligning SEO with overall business strategies. 

Lean Six Sigma Green Belt Certification Program: In-House Training This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

Overview The People Management course will guide you through the principles of leadership and motivational strategies within a business environment. You will learn the responsibilities and ethics of being a good line manager and balancing the needs of the company and your colleagues.  This program is the perfect boost for understanding how to manage people in the workplace and the importance of morale and incentives. You'll also explore trusted methods of recruitment, dealing with conflict, and providing good communication links for your team and colleagues. By enrolling in this course, you'll be taking the first steps in becoming an excellent and reputable team leader, who will gain the trust of all staff around them and become an aspirational role model in the organisation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. Certification Upon successful completion of the course, you can instantly download your e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is This course for? This training program is specifically crafted for those individuals who are in charge of a business team or aspire to become a line manager. It will also benefit those who work in human resources or have responsibilities for fellow employees. No previous experience is assumed or needed for the course content. Requirements There is no specific requirements for our People Management course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations.  Career Path When the program is finished, you will receive have certification to verify your knowledge gained and management potential. This will go a long way to secure people-facing jobs in any industry or business sector. Course Content Module 01: Introduction to Leadership Module 01: Introduction to Leadership 00:45:00 Module 02 : Inspiration and Leadership Module 02 : Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management Module 03: Setting Goals and Time Management 01:00:00 Module 04: Body Language and Effective Communication Module 04: Body Language and Effective Communication 00:45:00 Module 05: Self Esteem and Assertiveness Skills Module 05: Self Esteem and Assertiveness Skills 01:00:00 Module 06: Business Management Corporate Behaviour Module 06: Business Management Corporate Behaviour 00:45:00 Module 07: Meeting Management Module 07: Meeting Management 01:00:00 Module 08: Project Management Module 08: Project Management 01:00:00 Module 09: Risk Management Module 09: Risk Management 00:15:00 Module 10: Team Work Team Building Module 10: Team Work Team Building 00:45:00 Module 11: Performance Management Module 11: Performance Management 00:45:00 Module 12: Critical Thinking Implications for Leadership Module 12: Critical Thinking Implications for Leadership 00:45:00 Course Certification Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.