1061 Courses delivered Online

What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.

Looking to achieve the perfect relationship with your dog? Through the online and aggression course we can help you understand your dog on a deeper level and address any nervous or aggressive behavioural issues you may be experiencing.

Condensed Emergency First Aid at Work covering topics within the full EFAW HSE syllabus This condensed Emergency First Aid at Work course covers the full Emergency First Aid at Work First Aid course syllabus, but with only an overview of CPR, AED and the Recovery Position. If you need to cover the full EFAW syllabus, please choose our First Aid for Work online course. This course serves as an excellent annual refresher for the fully regulated 3 day HSE FAW or EFAW course. As a stand-alone course it will award you an HSE Appointed Person First Aid qualification. Certificates are valid for 3 years and can be used as evidence of verifiable CPD. The Condensed Emergency First Aid at Work course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. For an accredited or regulated first aid course, please join us for practical or blended learning. For more information please email emma@firstaidforlife.org.uk It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Unresponsive and Breathing Unconscious and not breathing Defibrillator and AED Choking Wounds and bleeding Burns Fitting / Seizures / Convulsions Useful advice Accident forms Final Lesson

Emergency First Aid at Work covering the full HSE syllabus Adapted for the beauty industry.   The First Aid for Beauty Therapists course has been specifically developed for Beauty Therapists, Salon Owners, Beauticians, Hairdressers and Aesthetic Practitioners needed to accompany the Emergency First Aid at Work 6 hour first aid course adapted for the beauty industry. This course covers topics such as how to put someone into the recovery position, heart attacks, anaphylactic shock, burns and so much more. On completion you can download and print your certificate. Certificates are valid for 3 years and award an HSE Appointed Person First Aid qualification and can be used as evidence for verifiable CPD. The First Aid for Beauty Therapists course is also an excellent first aid training package for people to gain invaluable knowledge and skills and for those with English as a second language to prepare themselves to pass a practical first aid course. This is a convenient and easy way for businesses requiring an appointed person qualification to become first aid compliant. The content also serves as an excellent annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. This course fulfils all the criteria for Appointed Person first aid training, however a practical course is required in order to be a full first aider. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The First Aid for Beauty Therapists course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Action in an emergency What to put in your first aid kit Unresponsive and breathing - Recovery position Resuscitation CPR Heart attacks and angina Choking Asthma Anaphylactic shock Wounds and bleeding Burns Breaks, sprains and dislocations Head injuries and Spinal injuries Fitting/seizures/convulsions

Our one-day interactive workshop for the school aged child is suitable for all staff working in the school setting. We explore a wide range of common sleep difficulties and sleep disorders in school children and young people including children with SEND and neuro diversities. Based in the most up-to-date evidence and science, we discuss responsive gentle sleep strategies to enable professionals to develop their theoretical and practical understanding of how to assess, manage and adapt techniques for a range of sleep difficulties Following the workshop, participants will be able to offer preventative intervention and share practical strategies to support sleep, with both parents and young people. Millpond Training’s sleep awareness day has been fully accredited for 6 CPD Hours by The CPD Certification Service; “This is a good course delivering clear learning value. It has a well-written and engaging presentation and a variety of activities and tasks to aid interactivity and learner engagement.” Workshop Aims To provide community staff with up-to-date evidence-based knowledge to develop their theoretical and practical understanding of sleep needs; sleep patterns; sleep cycles and common difficulties. To support community staff to enhance their confidence, skills and knowledge base in providing guidance to parents and young people regarding sleep difficulties. To provide an overview of evidence-based interventions used to help behavioural sleep difficulties in the school aged child and young people. Learning Outcomes By the end of the day delegates will be able to: Understand typical sleep regulations, sleep needs and sleep cycles. Understand common sleep difficulties in the school aged child. Provide education to families on establishing good sleep hygiene, and provide anticipatory advice in the prevention of sleep difficulties. Understand how to undertake sleep assessments, incorporating a sleep history and the use of a sleep diary. Gain an understanding of common sleep interventions used to help behavioural sleep difficulties.

Our one-day workshop aims to provide healthcare professionals with evidence-based knowledge to develop their theoretical and practical understanding of the importance of early communication between parents and infants. We also consider how to support parents’ bond with their babies when suffering with poor mental health. We explore how early experiences impact the child/parent relationship and how this influences brain development and the trajectory of infant mental health. We examine different types of crying and recognise the emotional impact this has on both the baby and carer and how participants can support parents in reading their baby’s behaviour and regulating their states. The workshop will also look at babies’ rapidly evolving sleep patterns and sleep cues and how staff can offer anticipatory advice to parents to encourage early good sleep habits. Workshop Aims To provide community staff with up-to-date evidence-based knowledge to develop an understanding of infant mental health, brain development and the importance of how early experiences impact on child/adult relationships. For professionals to develop an understanding of what babies are trying to say; to enable them to support parents in gaining confidence with tuning into and regulating their babies. To understand the evolving sleep patterns of babies up to a year old and how parents can support their baby to encourage early good sleep habits. Learning Outcomes By the end of this workshop participants will be able to: Understand how early relationships can influence the development of the infants’ brain and mental health. Explore crying babies and its impact on the baby and their carer. Understand the subtle cues of babies from birth onwards. Offer parents anticipatory advice to encourage early good sleep habits. Enable parents to respond to their baby’s cues in a sensitive, timely manner so the baby feels safe secure and loved; this is particularly important for parents who are struggling to bond with their baby, possibly as a result of postnatal depression or having experienced adverse childhood experiences themselves.

The Level 3 Award in Education and Training (RQF) formerly known as PTLLS, has been designed to introduce teaching for individuals who aspire or currently work in adult education. This includes FE colleges, training providers, workplace training departments and/or Local Authorities. It is a nationally recognised qualification and is also often the preference for employers to source as an accredited train the trainer qualification. This qualification includes written assignments and a practical micro-teach session, which can be completed remotely. We do not charge any hidden assessment or certificate fees unlike many other providers.

An effective Access Control System can form an integral part of an effective security system. At Hi-Tech Training our course is designed to give participants a practical knowledge of the operation and installation of Access Control Systems. Our experience has taught us that in order to gain the required skills an installer needs to learn through as much practical training as possible. This course involves 50% “Hands-On” training which involves building, setting up, testing and troubleshooting faults using core elements of modern Access Control Systems. At the end of the course, an interested and hardworking participant will have a good solid foundation of knowledge of what access control is all about.

The Alarm Installation Course is designed to teach participants how to install an intruder alarm system in domestic, commercial or industrial premises. The Alarm Installation Course simulates the practical installation of many different alarm control panels. The course is designed to equip students with the skills and expertise to competently install a wide variety of Alarm systems on the market.

The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.