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It is essential for a thriving manager or leader to have the management and leadership skills. Without the required skills, it will be quite challenging for administering and leading a group of staff, or organisation. This Management and Leadership Development Training course is intended to improve your managing and leadership skills in the most effective way possible. You will learn how to build trust and confidence, understand the fundamental requirements and knowledge of becoming an efficient manager, how to gain employee satisfaction, and so on. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Management and Leadership Development Training - Updated Version Leadership & Management Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Business Management Introduction to Business Management 00:27:00 Operations Management 00:26:00 Introduction to Business Analysis 00:16:00 Strategic Analysis and Product Scope 00:30:00 Project Management 00:21:00 Business Development and Succession Planning 00:26:00 Business Processes 00:44:00 Planning & Forecasting Operations 00:23:00 Performance Management 00:20:00 Management of Cash and Credit 00:21:00 Managing Risk and Recovery 00:28:00 Quality Management 00:23:00 Communication Skills 00:27:00 Business Environment 00:18:00 Organisational Skills 01:18:00 Negotiation Techniques 00:18:00 Human Resource Management 00:19:00 Motivation and Counselling 00:21:00 Customer Service 00:18:00 Time Management 00:42:00 Conflict Management 00:16:00 Mock Exam Mock Exam- Management and Leadership Development Training 00:20:00 Final Exam Final Exam- Management and Leadership Development Training 00:20:00 Management and Leadership Development Training - Old Version Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Ethereum Blockchain DApp using Solidity today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Ethereum Blockchain DApp using Solidity is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Ethereum Blockchain DApp using Solidity Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Ethereum Blockchain DApp using Solidity, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: What is Blockchain? Introduction to Building an Ethereum Blockchain App 00:02:00 The Beginning of Blockchain 00:05:00 Currency and Cryptocurrency 00:05:00 Why Use the Blockchain? 00:06:00 Blockchain Data and Blocks 00:06:00 Blockchain Immutability 00:03:00 Blockchain Consensus 00:02:00 Building the Blockchain Story 00:03:00 Hashes 00:06:00 What is a Chain of Blocks? 00:04:00 Finding the Nonce 00:05:00 Blockchain Mining 00:03:00 Arriving at Consensus 00:05:00 Public vs. Private Blockchains 00:03:00 Distributed Processing and Blockchain Solutions 00:06:00 Section 02: What is Ethereum? Introduction to Ethereum 00:03:00 Ethereum in Financial Services 00:07:00 Ethereum in Digital Identity Management 00:05:00 Ethereum in Industry Applications 00:06:00 Ethereum in Government 00:03:00 Ethereum Smart Contracts 00:03:00 Ether and the Initial Coin Offering (ICO) 00:06:00 Decentralized Autonomous Organization (DAO) 00:03:00 The Ethereum Ecosystem 00:06:00 Building Blockchain Apps 00:05:00 Section 03: The Ethereum Ecosystem & the Development Lifecycle Parts of the Ethereum Blockchain 00:11:00 Smart Contracts 00:05:00 Smart Contract Languages 00:04:00 What are Virtual Machines? 00:06:00 The Ethereum Virtual Machine (EVM) 00:03:00 Fueling Your Code with Gas 00:05:00 Tools for Ethereum SDLC 00:03:00 Blockchain Client 00:03:00 Writing and Testing Your Code, Part 1 00:05:00 Writing and Testing Your Code, Part 2 00:07:00 Section 04: Ethereum Development Tools Your Ethereum Development Toolbox 00:04:00 Installing Geth Lab (CLI Blockchain Client) 00:04:00 Installing Ganache Lab (Test Blockchain) 00:06:00 Installing Truffle Lab (Development Environment and Testing Framework) 00:06:00 Installing Microsoft Visual Studio Code Lab (IDE) 00:05:00 Section 05: Your Ethereum Wallet What is an Ethereum Wallet? 00:02:00 Types of Ethereum Wallets 00:06:00 Web and Desktop Wallets 00:07:00 Mobile, Hardware, and Paper Wallets 00:09:00 Installing MetaMask 00:05:00 Section 06: Building Your First Ethereum App Preparing Your First Truffle Project 00:07:00 Writing a Simple Smart Contract 00:11:00 Compiling Your Simple Smart Contract 00:10:00 Deploying Code and Invoking Functions 00:09:00 Section 07: Learning about Smart Contracts Smart Contracts Review 00:03:00 What is Supply Chain? 00:07:00 Supply Chain Challenges and Blockchain Solutions 00:07:00 Blockchain Solution Examples 00:04:00 Ethereum Tokens 00:06:00 Your Supply Chain Project 00:08:00 Exploring Solidity 00:11:00 Defining Types of Data 00:05:00 Data Types Lab 00:09:00 Solidity Data Modifiers, Part 1 00:04:00 Solidity Data Modifiers, Part 2 00:06:00 Revisiting Gas 00:06:00 Controlling Flow 00:12:00 Handling Errors 00:05:00 Section 08: Your Supply Chain Smart Contract dApp Designing Your Supply Chain App 00:04:00 What are dApps? 00:06:00 Token Smart Contract Details 00:08:00 Supply Chain Smart Contract Details 00:06:00 Smart Contract Road Map 00:02:00 Token Smart Contract Data Lab, Part 1 00:07:00 Token Smart Contract Data Lab, Part 2 00:09:00 Supply Chain Smart Contract Data Lab, Part 1 00:05:00 Supply Chain Smart Contract Data Lab, Part 2 00:03:00 Token Smart Contract Functions Lab, Part 1 00:05:00 Token Smart Contract Functions Lab, Part 2 00:04:00 Supply Chain Smart Contract Functions Lab, Part 1 00:10:00 Supply Chain Smart Contract Functions Lab, Part 2 00:09:00 Using Events 00:07:00 Implementing Events 00:05:00 More on Ownership 00:08:00 Designing for Security 00:09:00 Implementing Minimal Functionality 00:06:00 Section 09: Testing Ethereum Apps Blockchain dApp Testing 00:10:00 Deploying Your dApp to a Test Blockchain Lab 00:08:00 Writing Tests for Ethereum dApps 00:06:00 Command-Line Testing Lab, Part 1 00:04:00 Command-Line Testing Lab, Part 2 00:11:00 Command-Line Testing Lab, Part 3 00:03:00 JavaScript Testing 00:08:00 Logging and Handling Errors 00:07:00 Logging Activity in Smart Contracts 00:05:00 Fixing Bugs in a dApp 00:05:00 Section 10: Deploying and Maintaining Ethereum Apps Test Blockchains 00:08:00 The Live Blockchain (Mainnet) 00:05:00 Connecting to Multiple Blockchains and Infura Lab 00:05:00 Configuring Truffle and Infura Lab 00:06:00 Funding Your Account Lab 00:04:00 Deploying to the Live Blockchain 00:08:00 Section 11: Integrating Non-Blockchain Apps with Ethereum Blockchain and Database Storage 00:11:00 Execution and Flow in dApps and Traditional Applications 00:05:00 Blockchain Incorporation Design Goals 00:06:00 Integration Considerations for Incorporating Blockchain 00:06:00 Interface Considerations for Incorporating Blockchain 00:04:00 Resources Resources - Ethereum Blockchain DApp Using Solidity 00:00:00

Unlock the potential of real estate investing with our comprehensive course. Master probate deals, financing, and marketing while boosting your mindset. Start your journey now!

Take your basic cyber security knowledge to a new level with this exciting course that promises to be educational, informative, and fun-filled. Build upon a basic foundation in cyber security with a strong focus on networking, privacy and anonymity, malware, email security, backups and encryption, and Windows 10 Hardening.

Register on the Excel Essentials for Office Administrators today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Excel Essentials for Office Administrators is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Excel Essentials for Office Administrators Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Excel Essentials for Office Administrators, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Excel Beginner Identify the Elements of the Excel Interface 00:24:00 Activity - Identify the Elements of the Excel Interface 00:10:00 Create a Basic Worksheet 00:40:00 Activity - Create a Basic Worksheet 00:16:00 Use the Help System@ 00:08:00 Activity - Use the Help System 00:12:00 Create Formulas in a Worksheet 00:08:00 Activity - Create Formulas in a Worksheet 00:10:00 Insert Functions in a Worksheet@ 00:10:00 Activity - Insert Functions in a Worksheet 00:12:00 Reuse Formulas 00:12:00 Activity - Reuse Formulas 00:14:00 Manipulate Data 00:16:00 Activity - Manipulate Data 00:08:00 Insert, Manipulate, and Delete Cells, Columns, and Rows 00:18:00 Activity - Insert, Manipulate, and Delete Cells, Columns, and Rows@ 00:12:00 Search For and Replace Data 00:20:00 Activity - Search For and Replace Data 00:12:00 Spell Check a Worksheet 00:06:00 Activity - Spell Check a Worksheet 00:08:00 Modify Fonts 00:10:00 Activity - Modify Fonts 00:18:00 Add Borders and Colors to Cells 00:12:00 Activity - Add Borders and Colors to Cells 00:14:00 Apply Number Formats 00:30:00 Activity - Apply Number Formats 00:08:00 Align Cell Contents 00:12:00 Activity - Align Cell Contents 00:10:00 Apply Cell Styles 00:00:00 Activity - Apply Cell Styles 00:00:00 Define the Basic Page Layout for a Workbook 00:32:00 Activity - Define the Basic Page Layout for a Workbook 00:08:00 Refine the Page Layout and Apply Print Options 00:18:00 Activity - Refine the Page Layout and Apply Print Options 00:10:00 Format Worksheet Tabs 00:06:00 Activity - Format Worksheet Tabs 00:06:00 Manage Worksheets@ 00:16:00 Activity - Manage Worksheets 00:08:00 Manage the View of Worksheets and Workbooks 00:14:00 Activity - Manage the View of Worksheets and Workbooks 00:06:00 Customize General and Language Options 00:14:00 Activity - Customize General and Language Options 00:10:00 Customize Formula Options 00:04:00 Activity - Customize Formula Options 00:08:00 Customize Proofing and Save Options 00:10:00 Activity - Customize Proofing and Save Options 00:08:00 Customize the Ribbon and Quick Access Toolbar 00:06:00 Activity - Customize the Ribbon and Quick Access Toolbar 00:14:00 Customize the Functionality of Excel by Enabling Add-Ins 00:12:00 Activity - Customize the Functionality of Excel by Enabling Add-Ins 00:12:00 Customize Advanced and Trust Center Options@ 00:08:00 Activity - Customize Advanced and Trust Center Options 00:10:00 Activities and Exercise Files - Microsoft Excel 2016 for Beginners 00:00:00 Excel Intermediate Apply Range Names 00:34:00 Use Specialized Functions 00:44:00 Use Text Functions@ 00:34:00 Use Logical Functions@ 00:22:00 Use Lookup Functions 00:20:00 Use Date Functions@ 00:12:00 Use Financial Functions 00:26:00 Create and Modify Tables 00:26:00 Sort and Filter Data@ 00:26:00 Use Subtotal and Database Functions to Calculate Data 00:34:00 Create Charts 00:30:00 Modify and Format Charts 00:22:00 Create a Trendline 00:22:00 Create Advanced Charts@ 00:34:00 Create a PivotTable 00:38:00 Filter Data by Using Slicers 00:14:00 Analyze Data with PivotCharts 00:20:00 Insert and Modify Graphic Objects 00:38:00 Layer and Group Graphic Objects 00:14:00 Incorporate SmartArt 00:16:00 Customize Workbooks 00:26:00 Manage Themes 00:10:00 Create and Use Templates 00:24:00 Protect Files 00:36:00 Preparing a Workbook for Multiple Audiences 00:34:00 Activities and Exercise Files - Microsoft Excel 2016 Intermediate 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Cashflow Management and Forecasting course teaches you how to manage personal finances better. Throughout the course, you will learn to create a sales forecast, and able to maintain your own personal flow. The course also shows you how to reduce debt to improve your flow. The course explains two things: Sales forecasting and Cashflow management. You will learn about cash flow and know in which cash flows into you, improvements to the cash flow, and the common cash flow problems. The course is best for the people who are currently working in the accounts or finance department or want to obtain the career of an accountant. Upon completion, you will be able to create cash flow forecasts and report back to the owners of the firm. In short, the course teaches you to forecast and manage the cash flow. What Will I Learn? By the end of the course, you will be able to forecast and manage the cash flow Manage personal finances better Requirements You'll need to be prepared to dig out your own bank statements (last 3 months min) so that you can fill in the template No previous accounting or finance knowledge required or assumed Module 01 Introduction FREE 00:03:00 What is Cashflow? 00:08:00 Forecasting FREE 00:10:00 Planning and Management 00:08:00 Planning Part 2 00:12:00 Module 02 Where it can go Wrong 00:09:00 Personal Cashflow Analysis 00:05:00 Personal Cashflow Analysis my Numbers Story 00:06:00 Debt 00:10:00 Conclusion 00:04:00

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course Overview "Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!" is designed for learners who want to enhance their Excel skills in a short period. This course covers the essential formulas that are frequently used in both everyday tasks and professional settings. It provides quick, easy-to-follow insights on the most common Excel functions, enabling you to work more efficiently with data, improve productivity, and gain confidence in using Excel’s powerful features. By the end of this course, you will have a comprehensive understanding of 50 key Excel formulas and be able to apply them confidently across various tasks and scenarios. Course Description In this course, learners will be introduced to 50 of the most widely used Microsoft Excel formulas, including basic functions like SUM and AVERAGE, as well as more advanced formulas such as VLOOKUP, IF statements, and pivot table formulas. Each formula is explained with clear examples, offering learners a straightforward approach to improving their Excel proficiency. Whether you are managing data, performing financial analysis, or generating reports, these formulas will significantly enhance your ability to complete tasks faster and more effectively. With a focus on learning key formulas, this course provides an excellent foundation for anyone looking to optimise their Excel skills in a time-efficient way. Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Curriculum Module 01: Introduction to Excel Formulas Module 02: Basic Mathematical Formulas Module 03: Logical Functions and Conditions Module 04: Lookup and Reference Functions Module 05: Text and Date Functions Module 06: Statistical Functions and Analysis Module 07: Advanced Excel Formulas Module 08: Using Formulas for Data Validation and Error Checking Module 09: Formulas for Financial Modelling Module 10: Troubleshooting and Optimising Formulas (See full curriculum) Who is this course for? Individuals seeking to enhance their Excel capabilities. Professionals aiming to improve data management and analysis skills. Beginners with an interest in improving their productivity with Excel. Anyone wanting to quickly learn the key Excel formulas used in daily tasks. Career Path Data Analyst Financial Analyst Project Manager Business Analyst Office Administrator Operations Manager IT Support Specialist

The Property Management - CPDQS Accredited Bundle Course offers a detailed and insightful look into the dynamic world of property management. Covering a range of topics, this course equips learners with the essential knowledge needed to effectively manage properties, handle tenant relations, and navigate the complexities of legal and financial aspects in property management. With the growing demand for skilled property managers in the UK, this course provides an excellent foundation for those looking to understand the key responsibilities of managing properties, from maintenance coordination to lease agreements. This fully accredited course is designed to suit individuals who aspire to build a solid understanding of property management, whether they are looking to start in the field or enhance their existing knowledge. The flexible online format makes it easy to fit learning around your lifestyle. Throughout the course, you will explore essential concepts like property law, budgeting, and communication techniques, ensuring you are well-prepared for the opportunities this sector offers. Whether managing residential or commercial properties, this course will help you develop the expertise needed to navigate the field effectively. Key Features of Property Management Bundle CPD Accredited Property Management Course Instant PDF certificate Fully online, interactive Property Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Property Management Bundle course to excel! To become successful in your profession, you must have a specific set of Property Management skills to succeed in today's competitive world. In this in-depth Property Managementtraining course, you will develop the most in-demand Property Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Management Curriculum Course 01: Property Management Certificate Course 02: Property Development Course 03: Real Estate Agent Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Property Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.