40452 Courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for This course is designed for the professional tasked with implementing, designing, architecting, installing, and configuring Symantec Client Management Suite (CMS) to manage the software and hardware in their company. Overview At the completion of the course, you will be able to: Identify the types of information you need to collect to help determine what type of CMS configuration to implement. Install Client Management Suite. Discover and import computer and user resources that you want to manage. Deploy the Symantec Management Agent and plug-ins. Create Organizational Views and Groups and assign resources to them. Create and configure policies, tasks, and jobs and assign them to targets. Troubleshoot common problems with installation and managing of Client Management Suite. Creating reports and installing and configuring IT Analytics. This course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite. Course Introduction Course objectives Course overview Lab environment introduction Understanding the Symantec Management Platform Introducing the Symantec Management Platform Symantec management Platform components used by Client Management Suite Symantec Management Platform concepts How Client Management Suite works Architecture of Client Management Suite Understanding Architecture Hardware Recommendations Installing and configuring Client Management Suite Installing and using the Symantec Installation Manager Installing the Notification Server, suite and solution software The Symantec Management Console Accessing the Symantec Management Console Getting to know the Symantec Management Console Configuring the Notification Server after installation Getting to know the ITMS Management views Discovering resources Introducing resource discovery methods Importing resources from Microsoft Active Directory Discovering computers using domain resource discovery Discovering network resources using Network Discovery Creating and Managing Organizational Views and Groups Learning about organizational views and groups Creating custom organizational views and groups Managing organizational views and groups Installing and Configuring the Agents and Plug-ins Managing computers with the Symantec Management Agent Installing the Symantec Management Agent Verifying the Symantec Management Agent installation Configuring the Symantec Management Agent settings Introducing solution plug-ins for the Symantec Management Agent Upgrading Client Management Suite Introducing agent, Notification Server and site server communications Introducing Notification Server event queues Resource Filters Introducing resource filters Managing and working with existing filters Creating and modifying filters Filters and Targets Introducing targets Working with targets in the computer management view Policies Getting to know policies Understanding user-based policies Understanding how the Symantec Management Agent receives policies Configuring automation policies Managing shared schedules Creating and Managing Tasks and Jobs Overview of task management Creating and scheduling tasks and jobs Task management communication and processing Security Learning about security Managing user accounts, security roles, and privileges Managing permissions Reporting Introducing reports Using and creating classic reports Configuring and using IT Analytics Site Management Introducing site management Managing sites, subnets and site servers Reviewing site server plug-ins to the Symantec Management Agent Configuring site services Cloud-enabled Management (CeM) Introducing Cloud-enabled Management (CeM) Understanding the cloud-enabled agent Preparing the Notification Server and agents for CeM Configuring site management for CeM Installing and Configuring the SMP Internet Gateway and configuring a CeM Settings policy Configuring the SMP Internet Gateway with the SMP IG Manager Configuring the CeM Settings policy Creating a cloud-enabled agent installation package Installing a cloud-enabled agent from a package Replication Understanding replication Setting up and configuring replication Running replication Hierarchy Understanding hierarchy Setting up a Notification Server hierarchy Configuring hierarchy replication Changing the hierarchy topology Migration Migrating Symantec Management Platform Agent registration (trust)Post installation checklist Readiness checklist for CMS Migration Post migration checklist for a CMS Migration Migrating from 6.x to 7.6 Migrating from 7.x to 7.6 Troubleshooting Learning about Symantec Management Platform troubleshooting tools Using NSConfigurator Using Remote Altiris Agent Diagnostics Introducing Notification Server event queues Troubleshooting Cloud-enabled Management (CeM) Backing up the server and database Symantec Management Platform components needed for recovery Backing up the IIS default web site virtual directories Backing up the Configuration Management Database Customizing the Console Customizing the Symantec Management Console Personalizing the Symantec Management Console SQL Basics Learning SQL basics Obtaining Technical Support from Symantec Using self-help resources Obtaining customer support Additional course details: Nexus Humans Symantec Management Suite 7.6 - Implementation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Management Suite 7.6 - Implementation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is for network managers, resellers, systems administrators, client security administrators, systems professionals, and consultants who are charged with the configuration and day-to-day management of Symantec Endpoint Protection in a variety of network environments. Overview By the completion of this course, you will be able to: Manage Virus and Spyware Protection policies. Manage SONAR scans. Manage Firewall and Intrusion Prevention policies. Manage Application and Device Control policies. Manage System Lockdown. Manage Host Integrity. Manage Virtualized clients. This course is designed for the network, IT security, and systems administration professional tasked with implementing and monitoring virus and spyware protection, zero-day protection, and network threat protection solutions. Introduction Course overview The classroom lab environment Introducing Antivirus, Insight, and SONAR Virus and spyware protection needs and solutions Reputation and Insight Administrator-defined scans Auto-Protect Download Insight SONAR Included Virus and Spyware Protection policies Managing Virus and Spyware Protection Policies for Windows Configuring administrator-defined scans Configuring protection technology settings and scans Configuring e-mail scans Configuring advanced options Managing scanned clients Managing Virus and Spyware Protection Policies for Mac and Linux Configuring Virus and Spyware settings for Mac Configuring Virus and Spyware settings for Linux Configuring advanced options Managing Exception Policies Exceptions and exclusions Configuring the Exceptions policy Introducing Network Threat Protection The OSI model and network threats Network threat tools and attack methods Attack and mitigation Managing Firewall Policies Firewall policy overview Defining rule components Modifying firewall rules Configuring built-in rules Configuring protection and stealth settings Configuring Windows integration settings Managing Intrusion Prevention Policies Configuring network and browser intrusion prevention Managing custom signatures Compliance Management Application and Device Control System Lockdown Host Integrity Virtualization Introducing virtualization features Virtual image exception Network and vShield Shared Insight Cache Virtual client tagging Offline image scanner Windows Azure support Additional course details: Nexus Humans Symantec Endpoint Protection 12.X - Manage And Administer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Endpoint Protection 12.X - Manage And Administer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for technology leaders, solution developers, project managers, organizational decision makers, and other individuals seeking to demonstrate a vendor-neutral, cross-industry understanding of ethics in emerging data-driven technologies, such as AI, robotics, IoT, and data science. This course is also designed for professionals who want to pursue the CertNexus Certification Exam CET-110: Certified Ethical Emerging Technologies. Overview In this course, you will incorporate ethics into data-driven technologies such as AI, IoT, and data science. You will: Describe general concepts, theories, and challenges related to ethics and emerging technologies. Identify ethical risks. Practice ethical reasoning. Identify and mitigate safety and security risks. Identify and mitigate privacy risks. Identify and mitigate fairness and bias risks. Identify and mitigate transparency and explainability risks. Identify and mitigate accountability risks. Build an ethical organization. Develop ethical systems in technology-focused organizations. Mutually reinforcing innovations in computing and engineering are catapulting advances in technological production. From blockchain and artificial intelligence (AI) to gene editing and the Internet of Things (IoT), these advances come with tremendous opportunities for improvement in productivity, efficiency, and human well-being. But as scandals increasingly demonstrate, these advances also introduce new and serious risks of conflict and harm.Technology professionals now face growing demands to identify and mitigate ethical risks to human rights and the environment, as well as to navigate ethical tradeoffs between qualities such as privacy and accuracy, fairness and utility, and safety and accountability. This course provides the tools to identify and manage common ethical risks in the development of emerging data-driven technologies. It distills ethical theory, public regulations, and industry best practices into concrete skills and guidelines needed for the responsible development of digital products and services. By following the course's practical, problems-based approach, learners will become adept at applying theories, principles, frameworks, and techniques in their own roles and organizations. Introduction to Ethics of Emerging Technologies Topic A: What?s at Stake Topic B: Ethics and Why It Matters Topic C: Ethical Decision-Making in Practice Topic D: Causes of Ethical Failures Identifying Ethical Risks Topic A: Ethical Reasons Topic B: Stumbling Blocks for Ethical Reasoning Topic C: Identify Ethical Risks in Product Development Topic D: Tools for Identifying Ethical Risks Topic E: Use Regulations, Standards, and Human Rights to Identify Ethical Risks Ethical Reasoning in Practice Topic A: Ethical Theories Topic B: Use Ethical Decision-Making Frameworks Topic C: Select Options for Action Topic D: Avoid Problems in Ethical Decision-Making Identifying and Mitigating Security Risks Topic A: What Is Security? Topic B: Identify Security Risks Topic C: Security Tradeoffs Topic D: Mitigate Security Risks Identifying and Mitigating Privacy Risks Topic A: What Is Privacy? Topic B: Identify Privacy Risks Topic C: Privacy Tradeoffs Topic D: Mitigate Privacy Risks Identifying and Mitigating Fairness and Bias Risks Topic A: What Are Fairness and Bias? Topic B: Identify Bias Risks Topic C: Fairness Tradeoffs Topic D: Mitigate Bias Risks Identifying and Mitigating Transparency and Explainability Risks Topic A: What Are Transparency and Explainability? Topic B: Identify Transparency and Explainability Risks Topic C: Transparency and Explainability Tradeoffs Topic D: Mitigate Transparency and Explainability Risks Identifying and Mitigating Accountability Risks Topic A: What Is Accountability? Topic B: Identify Accountability Risks Topic C: Accountability Tradeoffs Topic D: Mitigate Accountability Risks Building an Ethical Organization Topic A: What Are Ethical Organizations? Topic B: Organizational Purpose Topic C: Ethics Awareness Topic D: Develop Professional Ethics within Organizations Developing Ethical Systems in Technology-Focused Organizations Topic A: Policy and Compliance Topic B: Metrics and Monitoring Topic C: Communication and Stakeholder Engagement Topic D: Ethical Leadership

Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix Content Collaboration, with little or no previous Content Collaboration experience. Potential students include networking administrators, engineers, and architects interested in learning how to deploy or manage Citrix Content Collaboration. Overview Understand Enterprise File Synchronization, Sharing, and Citrix Content Collaboration architecture How to navigate the Citrix Content Collaboration administration interface and build StorageZones How to manage Citrix Content Collaboration users in an Active Directory environment Different StorageZone deployment considerations and scenarios In this course, you?ll learn about how to use Citrix Content Collaboration to share, sync, and secure content for your organization. You?ll understand the Content Collaboration architecture, StorageZone configurations and deployment options available, how to manage and administer your Content Collaboration environment, Citrix Files applications, and how single sign-on, and how to use the User Management Tool for Content Collaboration Content Collaboration Architecture Overview Introduction to Enterprise File Sync and Sharing (EFSS) including its use cases, legal, and data security considerations Review Content Collaboration architecture, components and storage features Management and Administration Getting Started in Content Collaboration How to configure and manage users, folders, permissions and administrative settings Additional cloud-based features and integrations Storage Zone Deployments and Configuration Overview of Storage Zones architecture and deployment options for customer-managed storage including proof-ofconcept, high-availability, and multi-site deployments Review system, networking, and hosting requirements including steps for server preparation, installation and configuration Manage, monitor, and upgrade Storage Zone deployments for optimal performance Single Sign-on and User Management Overview of SAML 2.0 protocol and single-sign on use cases,security and benefits Single Sign-on settings for Content Collaboration and supported identity provider configurations User provisioning with User Management Tool (UMT) and task scheduling for automated updates synchronization with Active Directory Citrix Files Applications Citrix Files application system requirements, configuration and settings Compare features and functionalities for various use case applications and workflows Lifecycle product version considerations Additional course details: Nexus Humans CSF-202: Citrix Content Collaboration Enterprise Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CSF-202: Citrix Content Collaboration Enterprise Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Security administrators Security consultants Network administrators Systems engineers Technical support personnel Cisco integrators, resellers, and partners Overview Identify the key components and methodologies of Cisco Advanced Malware Protection (AMP) Recognize the key features and concepts of the AMP for Endpoints product Navigate the AMP for Endpoints console interface and perform first-use setup tasks Identify and use the primary analysis features of AMP for Endpoints Use the AMP for Endpoints tools to analyze a compromised host Analyze files and events by using the AMP for Endpoints console and be able to produce threat reports Configure and customize AMP for Endpoints to perform malware detection· Create and configure a policy for AMP-protected endpoints Plan, deploy, and troubleshoot an AMP for Endpoints installation Use Cisco Orbital to pull query data from installed AMP for Endpoints connectors Describe the AMP Representational State Transfer (REST) API and the fundamentals of its use Describe all the features of the Accounts menu for both public and private cloud installations This course shows you how to deploy and use Cisco AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats. Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You?ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool. Course Outline Introducing Cisco AMP Technologies Introducing AMP for Endpoints Overview and Architecture Navigating the Console Interface Using Cisco AMP for Endpoints Identifying Attacks Analyzing Malware Managing Outbreak Control Creating Endpoint Policies Working with AMP for Endpoint Groups Using Orbital for Endpoint Visibility Introducing AMP REST API Navigating Accounts

Duration 1 Days 6 CPD hours This course is intended for This course is designed primarily for IT leaders and company executives who are responsible for complying with incident response legislation. This course focuses on the knowledge, resources, and skills necessary to comply with incident response, and incident handling process requirements. Overview In this course, you will understand, assess and respond to security threats and operate a system and network security analysis platform. You will: Explain the importance of best practices in preparation for incident response Given a scenario, execute incident response process Explain general mitigation methods and devices Assess and comply with current incident response requirements. This course covers incident response methods and procedures are taught in alignment with industry frameworks such as US-CERT?s NCISP (National Cyber Incident Response Plan), and Presidential Policy Directive (PPD) 41 on Cyber Incident Coordination Policy. It is ideal for candidates who have been tasked with managing compliance with state legislation and other regulatory requirements regarding incident response, and for executing standardized responses to such incidents. The course introduces procedures and resources to comply with legislative requirements regarding incident response. This course is designed to assist students in preparing for the CertNexus Incident Responder Credential (CIR-110). What you learn and practice in this course can be a significant part of your preparation. Assessment of Information Security Risks The Importance of Risk Management Integrating Documentation into Risk Management Response to Cybersecurity Incidents Deployment of Incident Handling and Response Architecture Containment and Mitigation of Incidents Preparation for Forensic Investigation as a CSIRT Investigating Cybersecurity Incidents Use a Forensic Investigation Plan Securely Collect and Analyze Electronic Evidence Follow Up on the Results of an Investigation Complying with Legislation Examples of Legislation (if this is covered in above topics, no need to include here) GDPR, HIPPA, Elections Case study: Incident Response and GDPR (Using GDPR legislation, create a response that is compliant with it ? this could be discussion-based activity as well.) State Legislation Resources and Example Search terms to find state legislation Using NYS as example use the NYS Privacy Response act or other legislation to create a similar case study as previous. Provide answers on when to use federal versus state and do you have to follow both?

Duration 1 Days 6 CPD hours This course is intended for The course is designed for anyone desiring or requiring an understanding of how to manage cloud technologies as a business asset. This includes: IT Asset Managers Hardware Asset Managers Software Asset Managers Cloud Asset Managers Cloud Project Managers IT Managers IT Cloud Managers and Developers Cloud Vendor Managers IT Procurement IT Security Professionals Overview The student will learn the nuances of cloud assets and manage them from a financial, risk, compliance, and efficiency perspective. Upon completion of the course, the student will be able to: Understand the attributes of and requirements for managing cloud assets Define and develop cloud asset management processes Create cloud asset policies Develop and implement a communication plan for managing cloud assets Identify tool requirements to support the cloud asset type Develop cloud vendor contract requirements Understand and articulate individual and department responsibilities for the cloud asset management program Define requirements for managing cloud vendors Assess the organization's cloud asset management readiness This course takes an in-depth look at cloud assets. It defines how to manage these assets using best practical practices for the primary cloud architectures Software-as-a-Service, Platform-as-a-Service, and Infrastructure as-a-Service. What is Information Technology Asset Management? Why Cloud Solutions Need ITAM Introducing Cloud Services Vendor's Tools Cloud Vendor Management Communication Managing SaaS Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Example Vendor Reports Terms and Conditions Vendor Scorecard Managing IaaS and PaaS ITAM Data Center Challenges, Before Virtualization ITAM Data Center Challenges, with Virtualization The Data Center Transformation The End-User ITAM Supporting Processes Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Software Asset Management Example Vendor Reports Terms and Conditions Vendor Scorecard Disaster Recovery PlanDisposal of Replaced IT AssetsCAM and the ITAM Hierarchy Additional course details: Nexus Humans The Definitive Guide to Cloud Asset Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the The Definitive Guide to Cloud Asset Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Security professionals. This module is intended for everyone who is involved in the implementation, evaluation and reporting of an information security program, such as an Information Security Manager (ISM), Information Security Officer (ISO) or a Line Manager, Process Manager or Project Manager with security responsibilities. Basic knowledge of Information Security is recommended, for instance through the EXIN Information Security Foundation based on ISO/IEC 27001 certification. Overview The module Information Security Management Professional based on ISO/IEC 27001 (ISMP.EN) tests understanding of the organizational and managerial aspects of information security.The subjects of this module are: Information security perspectives: business, customer, service provider/supplier Risk Management: analysis, controls, remaining risks Information security controls: organizational, technical, physical. Information security is the preservation of confidentiality, integrity and availability of information (ISO/IEC 27000 definition). Information security is gaining importance in the Information Technology (IT) world. Globalization of the economy is leading to an ever-increasing exchange of information between organizations (their staff, customers and suppliers) and an explosion in the use of networked computers and computing devices. The core activities of many companies completely rely on IT. Enterprise resource planning (ERP) management systems, the control systems that govern how a building runs or a manufacturing machine functions, day-to-day communications - everything - runs on computers. The vast majority of information - the most valuable commodity in the world - passes through IT. Information is crucial for the continuity and proper functioning of both individual organizations and the economies they fuel; this information must be protected against access by unauthorized people, protected against accidental or malicious modification or destruction and must be available when it is needed. Companies and individual users of technology are also beginning to understand how important security is and are beginning to make choices based on the security of the technology or service. Information Security Perspectives The candidate understands the business interest of information security The canidate understands the customer perspective on governance The candidate understands the supplierïs responsibilities in security assurance Risk Mangement The candidate understands the principles of risk management The candidate knows how to control risks The candidate knows how to deal with remaining risks Information Security Controls The candidate has knowledge of organizational controls The candidate has knowledge of technical controls The candidate has knowledge of physical, employment-related and continuity controls

Duration 5 Days 30 CPD hours This course is intended for Network security engineers Network security architects ISE administrators Senior Security Operations Center (SOC) personnel responsible for Incidence Response Cisco integrators and partners Overview After taking this course, you should be able to: Describe the Cisco Identity Services Engine (ISE) Explain Cisco ISE deployment Describe Cisco ISE policy enforcement components Describe Cisco ISE policy configuration Troubleshoot Cisco ISE policy and third-party Network Access Device (NAD) support Configure guest access Configure hotspots and guest portals Describe the Cisco ISE profiler services Describe profiling best practices and reporting Configure a Cisco ISE BYOD solution Configure endpoint compliance Configure client posture services Configure Cisco ISE device administration Describe Cisco ISE TrustSec configurations The Implementing and Configuring Cisco Identity Services Engine (SISE) v4.0 course teaches you to deploy and use Cisco© Identity Services Engine (ISE) v3.x, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and apply Cisco ISE capabilities to support use cases for Zero Trust security posture. These use cases include tasks such as policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and Terminal Access Controller Access Control Server (TACACS+) device administration. Through hands-on practice via lab exercises, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency. This course helps you prepare to take the Implementing and Configuring Cisco Identity Services Engine (300-715 SISE) exam, which leads to CCNP© Security and the Cisco Certified Specialist - Security Identity Management Implementation certifications. This course also earns you 40 Continuing Education (CE) credits toward recertification Course Outline Introducing Cisco ISE Architecture Introducing Cisco ISE Deployment Introducing Cisco ISE Policy Enforcement Components Introducing Cisco ISE Policy Configuration Troubleshooting Cisco ISE Policy and Third-Party NAD Support Introducing Web Authentication and Guest Services Configuring Hotspots and Guest Portals Introducing the Cisco ISE Profiler Introducing Profiling Best Practices and Reporting Configuring Cisco ISE BYOD Introducing Cisco ISE Endpoint Compliance Services Configuring Client Posture Services and Compliance Working With Network Access Devices Exploring Cisco TrustSec Additional course details: Nexus Humans Cisco Implementing and Configuring Cisco Identity Services Engine v4.0 (SISE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing and Configuring Cisco Identity Services Engine v4.0 (SISE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.