253 Courses delivered Online

Our twice-weekly sessions help take the stress away from Kent Test (11+) preparation. With each group led by a dedicated, fully-qualified primary school teacher, you can be safe in the knowledge that your child is receiving expert tuition as well as relevant test-style questioning. Our bespoke curriculum is designed to cover English, maths and reasoning, guaranteeing complete coverage that gives your child all the familiarisation they need before test day.

Level 1 Certificate in Effective Communication Skills Dive into the basics of Communication, navigate through behavior styles, and break down communication barriers. Learn the art of asking questions and master the skill of assertive communication for success. Learning Outcomes: Recall fundamental principles of communication. Comprehend how behavior styles affect communication. Apply strategies to overcome communication barriers. Analyze the art of effective questioning in communication. Assess the impact of assertive communication in various contexts. Develop advanced communication skills for diverse situations. Recall key principles of behavior styles in communication. Comprehend common barriers and solutions in communication. Evaluate the effectiveness of assertive communication strategies. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Certificate in Effective Communication Skills Course Syllabus Communication Skills Basics: Gain foundational understanding and importance of effective communication in personal and professional contexts. Behaviour Styles for Communication: Explore how behavior styles influence communication dynamics for better relationships. Overcoming Communication Barriers: Learn to identify and overcome common communication barriers for clear and productive interactions. Effective Questioning: Master the art of asking questions to enhance your communication skills. Assertive Communication: Develop the ability to communicate assertively for various situations.

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal

The Sales Toolkit workshop has been designed to help you increase your sales performance and skill level for you or your sales team.

About this Training Course Managing process hazards in the hydrocarbon and chemical processing industries is a critical function that requires relevant knowledge and skills due to the risks involved. The Advanced Process Safety Engineering course will discuss the interrelation of the various techniques of process safety for analysing, with a particular emphasis on engineering design aspects, as well as how to manage process hazards in a safe and effective way and how they can potentially be avoided. In this 3 full-day advanced level course, the expert course leader will provide participants with insights and examples from his career and experience to show how their learning should be applied in real-life situations. Feedback and questioning is highly encouraged. Reference material and reports can be provided to give more information on any particular topic of interest. Individual and group exercises, tutored exercises and video case studies will be provided throughout the course to underpin the key learning points. Training Objectives Upon completion of this course, participants will acquire in-depth knowledge of: Risk management and 'As Low as Reasonably Practicable' (ALARP) principles. Different aspects of process design that influence process safety. Approach to 'inherently safer' design. Defence in depth using 'layers of protection'. Process for ensuring the technical integrity of safety-critical equipment. Hazards associated with process materials. Range of hazard identification and consequence modelling techniques. Causes and mitigation of human error. Reliability and availability of safety-critical protection equipment. Role of engineered safety-critical equipment and systems. Target Audience This course is suitable for industry professionals who need to acquire a comprehensive understanding of process safety. This includes those who are required to make managerial decisions where process safety is a key consideration, those who are moving into process safety positions or those who wish to broaden their process safety knowledge within their existing discipline. It is particularly suited for anyone involved in the design, operation, modification or maintenance of a major hazard installation, and will demonstrate a substantial understanding of process safety for those engaged in Continuous Professional Development or aiming for Chartered Engineer status. This course will benefit professionals such as: Operations and maintenance supervisors Process, mechanical and chemical engineers and technicians Design engineers, project engineers and HSE managers Control, automation and instrumentation engineers Course Level Advanced Trainer Your expert course leader has 50 years' experience in chemical and process safety engineering. His early career included 20 years in design and project engineering with various fine chemical and pharmaceutical companies where he designed chemical processes, specified plant equipment and selected materials for highly corrosive and toxic processes, often where textbook data was not available. This was followed by 10 years in offshore oil and gas design projects where he was responsible for setting up a Technical Safety group to change design safety practices in the aftermath of the 1988 Piper Alpha disaster. In recent years, he has been called upon to conduct various offshore and onshore incident investigations. His career has given him experience in project engineering, project management, process design and operations, safety engineering and risk management. He is a Fellow of the UK Institution of Chemical Engineers. He served on the Scottish Branch committee, and was elected chairman for a two-year term in 1991. He has also been chairman of the Safety and Reliability Society - North of Scotland Branch. He has delivered training courses in Process Hazard Analysis (HAZOP and HAZID), Process Safety Management, Hazard Awareness, Risk Assessment, Root Cause Analysis, Failure Modes & Effect Analysis and has lectured on Reliability Analysis to the M.Sc. course in Process Safety and Loss Prevention at Sheffield University. In addition to delivering training courses, he currently facilitates HAZOP / HAZID / LOPA studies and undertakes expert witness roles advising lawyers engaged in contractual disputes, usually involving the design or construction of chemical plants or Oil & Gas production facilities, or criminal prosecutions. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Our organisations are increasingly diverse and a cultural mix in training brings a fantastic variety of learning styles and sometimes barriers, too. Help managers and trainers understand the impact of different cultures and nationalities in the training room and make simple adjustments to ensure training is effective for all. Who are you training? Culture and its impact on learning Breaking down cultural learning barriers Intercultural communication Cultural competency and its importance in the training room Training techniques for the diverse classroom Effective questioning and concept checking Having a global mindset

They often say, “Fake it until you make it.” But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard. In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions. Join this webinar to gather some useful tips that will help you create meaningful connections.

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

Description: One of the hidden truths about the success of a business is the excellent and cooperative environment maintained by the employee. Excellent communication and friendly atmosphere can increase the rate of progress. It not only enhances the achievement ratios but also creates more opportunities for work and creativity. The aim of the Administrative Assistant Training Course is to help you understand the sense of professionalism and duty to your colleagues and institutions. Throughout the course, you will be able to know the different types of communication skills such as verbal, non-verbal or written skill, the importance of good communication skills including listening, questioning, and being more assertive. Finally, the course will teach you how to deal with stress and how to say no politely when necessary. Learning Outcomes: Understand the importance of professional presence on the job. How to self-manage to become more effective and efficient. Improved communications skills, including listening, questioning, and being more assertive. Increased effectiveness in recognizing and managing conflict, and dealing with difficult people. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Administrative Assistant Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Administrative Assistant Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Personal Best, Professional Best 00:15:00 Understanding Assertiveness 00:15:00 Improving Your Assertiveness Skills 00:15:00 Communication Skills 00:05:00 Asking and Listening 00:15:00 Non-Verbal Messages 00:15:00 Getting Ahead 00:15:00 Self-Management 00:15:00 Setting Goals 00:15:00 Working with Difficult People 00:15:00 Learning to Say No 00:15:00 Dealing with Stress 00:15:00 Mock Exam Mock Exam- Administrative Assistant Training Course 00:20:00 Final Exam Final Exam- Administrative Assistant Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

As a parent, carer, or professional working with children, the welfare and safety of the children in your care are of paramount importance. The Child Safeguarding, Play & Behaviour Therapy for Children bundle is designed to provide you with the knowledge and skills required to ensure the safety and well-being of children. Explore the principles of child psychology and the factors that impact a child's socio-emotional development. Learn about counselling and therapy techniques, including Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy, and Play Therapy. The bundle covers a range of topics, from safeguarding children and treating post-traumatic stress disorder to addressing behavioural problems and child abuse. If you are in the UK, this bundle is essential for parents, carers, and professionals working with children. Gain an understanding of the factors that impact a child's mental health and well-being, and develop skills in counselling and therapy techniques. Learn how to identify and respond to behavioural problems, bullying, and child abuse. Don't miss the opportunity to make a positive difference in the lives of children. Enrol in the Child Safeguarding, Play & Behaviour Therapy for Children bundle today and gain the knowledge and skills to support children's mental health and wellbeing. This Child Safeguarding, Play & Behaviour Therapy for Children Bundle Consists of the following Premium courses: Course 01: Counselling for Child and Adolescents Course 02: Child Psychology Course 03: Cognitive Behavioural Therapy (CBT) Training Course 04: Dialectical Behaviour Therapy Course 05: Play Therapy Course 06: Depression Counselling Training Course 07: Anti Social Behaviour Course 08: Safeguarding Children Level 3 Course 09: Treating Post Traumatic Stress Disorder Course 10: Understanding Autism Awareness and Diagnosis Level 2 Course 11: Domestic Violence and Abuse Awareness - Level 2 Course 12: Social and Emotional Development for Early Childhood Course 13: Safeguarding Children: Internet Safety Course Course 14: Parenting Skills Training Learning Outcomes: Gain an understanding of child psychology and the factors that impact a child's socio-emotional development. Develop skills in counselling and therapy techniques, including Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy, and Play Therapy. Learn about the principles of safeguarding children and the legal framework surrounding it. Develop knowledge of the signs and symptoms of child abuse and the appropriate response. Understand the impact of bullying and behavioural problems on a child's mental health. Learn about the principles of anti-social behaviour and its impact on children. Gain an understanding of the principles of depression counselling and its application in children and adolescents. Learn about the principles of treating post-traumatic stress disorder and its application in children and adolescents. Develop skills in opening a counselling session, building rapport, reflection, paraphrasing, and focusing. Understand the counselling process, including assessment and appropriate questioning techniques. The Child Safeguarding, Play & Behaviour Therapy for Children bundle is designed to provide a comprehensive overview of child psychology, counselling, and therapy techniques. The bundle covers a range of topics, including safeguarding children, treating post-traumatic stress disorder, depression counselling, and addressing behavioural problems, bullying, and child abuse. Develop the knowledge and skills required to support children's mental health and well-being, including counselling and therapy techniques such as CBT, Dialectical Behaviour Therapy, and Play Therapy. Gain an understanding of the principles of child psychology, including cognitive and socio-emotional development and the impact of sociocultural factors. Course Curriculum: Child Safeguarding, Play & Behaviour Therapy for Children Foundation of Children and Adolescents Counseling Introduction to Counselling Introduction to Child Psychology Cognitive Development Socio-Emotional Development Socio-cultural factors in a child's development Counseling Techniques and Application Child therapy and counselling - General Guidelines Opening a Session Rapport-Building Reflection Paraphrasing Focusing Assessment Appropriate Questioning Counselling Process Behavioral Problems in Children Bullying and Child Abuse Stress Separation Depression CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Parents or carers looking to support their child's mental health and well-being. Teachers or educational professionals looking to expand their skills and knowledge in supporting children's mental health. Healthcare professionals working with children, including doctors, nurses, and psychologists. Students studying psychology or counselling at university. Anyone with an interest in child psychology, counselling, and therapy. Requirements This Child Safeguarding, Play & Behaviour Therapy for Children course has been designed to be fully compatible with tablets and smartphones. Career path Child Counsellor (£20,000 - £40,000 per annum) Child and Adolescent Psychotherapist (£35,000 - £70,000 per annum) Child and Adolescent Mental Health Practitioner (£24,000 - £40,000 per annum) Play Therapist (£22,000 - £40,000 per annum) Educational Psychologist (£30,000 - £80,000 per annum) Child Protection Officer (£20,000 - £40,000 per annum) Social Worker (£24,000 - £40,000 per annum) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Counselling for Child and Adolescents course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.