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1066 Courses delivered Online

Electronic Document Management System Step

By Course Cloud

Course Overview The Electronic Document Management System Step course is ideal for document controllers, office assistants, secretaries, personal assistants and office managers. It covers record keeping and document management best practices, and provides a complete overview of the EDMS (Enterprise Document Management System). In this course, you will take your administrative skills to the next level by learning how to organise office files digitally in the most efficient way. It will teach you through a practical, hands-on approach, taking you through the key topics and guidelines. By the end of this course, you will be able to use an EDMS proficiently, and will have an excellent understanding of document management procedures and specifications.   This best selling Electronic Document Management System Step has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Electronic Document Management System Step is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Electronic Document Management System Step is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Electronic Document Management System Step is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Electronic Document Management System Step, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Electronic Document Management System Step will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Electronic Document Management System Step to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Electronic Document Management System Step
Delivered Online On Demand
£25

Hotel Management and Receptionist with Hospitality Management

By Online Training Academy

Are you passionate about creating unforgettable experiences for people? Do you dream of working in luxurious hotels and top-notch resorts? If yes, our Hotel Management and Receptionist with Hospitality Management Course is perfect for you! According to HubSpot Research, up to 93%of customers are likely to return to companies with excellent customer service. On the flip side, a bad experience can lead to churn, with 61% of customers switching to competitors after just one negative interaction. This number speaks volume and shows how good customer experience is key for a business to grow. And our course will teach you Hotel Management, how to improve your communication skills, handle difficult hotel guests, staying calm under pressure, computer skills, safety and many more. Don't miss out on the chance to build a rewarding career in hospitality. Enrol in our Hotel Management and Receptionist with Hospitality Management Course today and take the first step towards a brighter future. Key Features: CPD Certified Hotel Management and Receptionist with Hospitality Management Course Free Certificate from Reed CIQ Approved Hotel Management and Receptionist with Hospitality Management Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Hotel Management and Receptionist with Hospitality Management courseis a smart investment in your professional future. Our Hotel Management and Receptionist with Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Hotel Management and Receptionist with Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Hotel Management and Receptionist with Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Hotel Management and Receptionist with Hospitality Management Course Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments Module 11: Safety And Security In The Hotel Module 12: Sales And Marketing As A Hotel Receptionist Module 13: Dressing The Part: Creating The Professional Look In Hospitality Module 14: Keeping Stress Under Control On The Job Module 15: Legal Issues In Hospitality Module 16: The Future For Hotel Receptionists Learning Outcomes: Master hotel reception procedures, standards, and customer service techniques. Develop effective communication and telephone handling skills for hotel management environments. Acquire administrative, computer, and brand standard competencies in hospitality. Enhance hospitality, teamwork, safety, and sales abilities within hotel reception roles. Cultivate hospitality & professionalism through attire, stress management, and legal awareness. Anticipate future trends and advancements in the hotel receptionist profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Management and Receptionist with Hospitality Management 4:46:50 1: Module 01: An Overview Of Hotel Reception 21:28 2: Module 02: Hotel Reception Standard Procedures 15:08 3: Module 03: Customer Service In Hotel Reception 19:10 4: Module 04: Communication Skills Required For Hotel Reception 31:32 5: Module 05: Telephone Handling In A Hotel 26:56 6: Module 06: How To Handle Difficult Hotel Guests 20:22 7: Module 07: Administrative Skills As A Hotel Receptionist 14:11 8: Module 08: Brand Standards In The Hospitality World 14:19 9: Module 09: Being A Team Player: Working With Other Hotel Departments 10:15 10: Module 10: Safety And Security In The Hotel 31:31 11: Module 11: Sales And Marketing As A Hotel Receptionist 19:13 12: Module 12: Dressing The Part: Creating The Professional Look In Hospitality 08:37 13: Module 13: Keeping Stress Under Control On The Job 18:26 14: Module 14: Legal Issues In Hospitality 18:31 15: Module 15: The Future For Hotel Receptionists 15:11 16: CPD Certificate - Free 01:00 17: Leave A Review 01:00 Who is this course for? This Hotel Management and Receptionist with Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Management and Receptionist with Hospitality Management course. Moreover, this course is ideal for: Individuals aspiring to excel as a receptionist and in hospitality and hotel management roles. Hotel staff seeking to enhance hospitality, receptionist and administrative competencies. Professionals transitioning into hospitality, hotel management careers with a focus on reception. Students pursuing roles in hospitality, hotel management and guest services. Anyone passionate about delivering exceptional guest experiences in hotels through Hotel Management. Requirements There are no requirements needed to enrol into this Hotel Management and Receptionist with Hospitality Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Management and Receptionist with Hospitality Management course. Career path After finishing this Hotel Management and Receptionist with Hospitality Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Management and Receptionist with Hospitality Management are: Hotel Receptionist Guest Services Coordinator Front Office Manager Concierge Reservations Agent Revenue Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Hotel Management and Receptionist with Hospitality Management
Delivered Online On Demand5 minutes
£12

Office Administration and Management

By Xpert Learning

About Course Office and Administrative Management online course for Mastering the Fundamentals of Office Administration The Office and Administrative Management Course Online is the perfect way to learn the skills of an effective administrator. A well-run office helps to eliminate typical errors and miscommunications. This beginner guide is everything you need to jump-start your office administrative career. The course contains 10 modules consisting of all the relevant topics which discuss your day-to-day job roles and responsibilities. You will also be provided with an Ebook(PDF) version of this course for further reading as well. Office and Administrative Management is an entry-level course for anyone interested, that refers to all official activities relating to business and Organization management. This management is about the process of planning, organizing, and controlling all the activities of an organization, as well as the function of leading or directing people to achieve the objectives and goals of that organization. The success of a company or a business largely depends on the efficiency of the office, depending on how they administer their employees, clients, and other day-to-day official activities. With this course, you will have the opportunity to learn about business etiquette, telephone skills, representing your boss and company, mail services and shipping, travel management, organising meetings and conferences, and time management. This course is perfect for anyone who wants to learn more about how to be an effective administrator in a business setting. So why wait? Enrol today and start on your path to a successful career in office administration! What Will You Learn? Learn to organize, guide and control the office activities Perform Office administrative procedures with expertise and confidence Learn how to Manage and Organize Travel, Meetings, and Events smoothly Learn how to complete responsibilities of an administrator successfully Course Content Introduction to Office Administrative Management Overview of the Course Introduction Skills of an Effective Administrator Skills of an Effective Administrator Career Opportunities in Administrative Management Career Opportunities in Administrative Management Business Etiquette Business Etiquette Business Telephone Skills Business Telephone Skills Representing your Manager and Organization Representing your Manager and Organization Mail Services and Shipping Mail Services and Shipping Travel Arrangements Travel Arrangements Organizing Meetings and Conferences Organizing Meetings and Conferences Time Management Time Management Conclusion Conclusion ChatGPT for Office and Administrative Management Additional Learning: ChatGPT for Office and Administrative Management Chat GPT for regular tasks A course by Xpert Learning RequirementsNo previous experience required. The only thing you need is the desire to improve your administration skills. Audience Entry-level employees who lack administrative skills Jobseekers or Jobholders looking to learn and improve Student of Business and Management Audience Entry-level employees who lack administrative skills Jobseekers or Jobholders looking to learn and improve Student of Business and Management

Office Administration and Management
Delivered Online On Demand1 hour 8 minutes
£9.99

Administrative Assistant Course

By Compliance Central

Introducing a revolutionary course that will transform your skills as an administrative assistant. From mastering impeccable business telephone etiquette to orchestrating flawlessly organised meetings, our curriculum is meticulously designed to elevate your administrative prowess. Enrol today and unlock the key to professional excellence. Learning Outcomes: Gain essential skills for effective administrative support assistance. Develop professional telephone etiquette and communication skills. Represent your boss and company with professionalism and integrity. Demonstrate business etiquette and protocol in various work settings. Master tasks such as mail services, travel arrangements, and meeting organisation. Acquire organisational, time management, and record-keeping abilities. Why would you choose the Administrative Assistant course from Compliance Central: Lifetime access to Administrative Assistant course materials Full tutor support is available from Monday to Friday with the Administrative Assistant course Learn Administrative Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Administrative Assistant course Accessible, informative Administrative Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Administrative Assistant bundle Study Administrative Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Administrative Assistant Course Improve your chance of gaining in demand skills and better earning potential by completing the Administrative Assistant Administrative Assistant Curriculum Breakdown of the Administrative Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become administrative assistants. Office support staff seeking to enhance their skills. Graduates entering the administrative field. Professionals transitioning to administrative roles. Anyone interested in gaining comprehensive administrative skills. Employees looking to advance in their current administrative positions. Requirements To enrol in this Administrative Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant - Average Salary: £22,000 to £26,000 Office Administrator - Average Salary: £18,000 to £24,000 Executive Assistant - Average Salary: £26,000 to £36,000 Office Manager - Average Salary: £25,000 to £35,000 Personal Assistant - Average Salary: £23,000 to £32,000 Secretary - Average Salary: £18,000 to £26,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Administrative Assistant Course
Delivered Online On Demand8 hours
£12

Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma

By Compliance Central

Recent studies have shown a significant surge in demand for professionals skilled in Hospitality Management, HR Management, and Office Administration. With the global economy rebounding post-pandemic, industries are gearing up for growth, particularly in the service sector. In light of this, our Hospitality Management and HR management bundle offers a comprehensive suite of courses tailored to equip individuals with the expertise required to thrive in these dynamic fields. The Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma bundle encompasses a diverse range of topics crucial for success in today's competitive job market. From mastering the intricacies of HR Management to honing skills in Hospitality Management and Office Administration, this bundle provides a holistic approach to professional development. Furthermore, with additional modules focusing on personal growth and career advancement, participants can elevate their capabilities to excel in various roles within these industries. In this bundle, learners will delve into the fundamentals of Hospitality Management, exploring topics such as restaurant management, catering management, and customer service. Simultaneously, they will gain insights into HR Management, delving into areas such as HR audit and delegation skills. Moreover, the inclusion of Hospitality Management and HR management courses on office management and administration ensures that learners are equipped with the necessary organizational and administrative skills vital for success in any workplace setting. QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Certificate in HR Management at QLS Level 3 Course 03: Diploma in Hospitality Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Certificate in HR Audit Course 05: Delegation Skills Course 06: Travel and Tourism Course 07: Leisure Management Course 08: Concierge Course 09: Restaurant Management Course 10: Catering Management Course 11: Customer Service Diploma Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma. Learning Outcomes: Gain a comprehensive understanding of Hospitality Management principles and practices. Develop essential Hospitality Management and HR management skills, including HR audit and delegation techniques. Acquire proficiency in office management and administration. Enhance personal development through Hospitality Management and HR management courses focused on career planning, networking, and confidence-building. Master time management techniques to boost productivity and efficiency. Learn strategies for anxiety and stress management to maintain well-being in a demanding professional environment. In this comprehensive Hospitality Management and HR management courses, participants will embark on a journey through the core principles and practices of Hospitality Management, HR Management, and Office Administration. Through engaging modules, learners will delve into the intricate workings of the hospitality industry, understanding the dynamics of restaurant and catering management, as well as the nuances of providing exceptional customer service. They will explore the fundamentals of HR management, including the crucial aspects of HR audit and delegation skills, enabling them to effectively manage human resources within organizations. Moreover, participants will gain invaluable insights into office management and administration, acquiring essential organizational skills and administrative techniques vital for success in any workplace environment. Through a combination of theoretical knowledge and practical applications, learners will develop a holistic understanding of these fields, equipping them with the expertise needed to excel in their careers and make meaningful contributions to their respective industries. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? After successfully completing the Hospitality Management and HR management course, you should be able to: Aspiring professionals seeking to enter the hospitality industry. Individuals aiming to advance their careers in Hospitality Management and HR management. Office administrators looking to enhance their skills and qualifications in Hospitality Management and HR management. Students pursuing a comprehensive diploma in Hospitality Management and HR management endorsed by QLS. Professionals seeking personal growth and career development opportunities. Anyone interested Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment Career path This Hospitality Management and HR management course will help you to develop your knowledge to pursue different careers, such as: Hospitality Manager HR Coordinator Office Manager Catering Supervisor Customer Service Manager HR Auditor Administrative Assistant Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Office Administration - QLS Endorsed

By Imperial Academy

Level 5 QLS Diploma | QLS Certificate Included | 11 CPD Courses & PDF Certificates | CPD Accredited | Tutor Support

Office Administration - QLS Endorsed
Delivered Online On Demand
£125

Management Training (QLS Endorsed)

By Imperial Academy

5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access

Management Training (QLS Endorsed)
Delivered Online On Demand
£300

Executive PA: Mastering the Role of a Personal Assistant

4.3(43)

By John Academy

Master the art of executive support with our comprehensive course, 'Executive PA: Mastering the Role of a Personal Assistant.' Acquire essential skills in effective administration, business etiquette, telephone communication, and more. Elevate your career by excelling in travel arrangements, meeting facilitation, business writing, and organizational prowess. Join us to develop the expertise needed to seamlessly navigate the dynamic responsibilities of an Executive Personal Assistant. Your pathway to success starts here.

Executive PA: Mastering the Role of a Personal Assistant
Delivered Online On Demand
£24.99

Waiter Training Diploma Training

4.7(26)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Waiter Training Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Waiter Training and boost your career, then take a step in the right direction with this industry-standard, comprehensive Waiter Training bundle of courses, which are well organised. This Waiter Training bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Waiter Training package, you will not be charged any extra fees. This Waiter Training Bundle Package includes: Course 1: Diploma in Professional Waiter Training at QLS Level 4 10 Additional CPDQS Accredited Premium Courses - Course 1: Hospitality Management Course 2: Hotel Management & Administrative Skills Course 3: Catering Management Course 4: Customer Management Training Course 5: Supervising Food Safety in Catering Course 6: HACCP Food Safety Levels 1 and 2 Course 7: Food Allergy Awareness Course 8: Personal Hygiene Course Course 9: Cake Decorating, Frosting & Icing Course 10: Complete Communication Skills Master Class Success becomes a lot simpler with this Waiter Training bundle package, which allows you to monetise your skills. This Waiter Training bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Waiter Training bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Waiter Training are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Waiter Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Diploma in Professional Waiter Training at QLS Level 4 Customer Service and Service Sequence Equipment Handling Technique Hygiene Beverage and Tobacco Understanding Risks and Preventive Measures Food & Beverage Control and Selling Techniques Tips and Hints for Success in the Waiter Profession Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Professional Waiter Training at QLS Level 4 exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in Professional Waiter Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Professional Waiter Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Waiter Training bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10

Waiter Training Diploma Training
Delivered Online On Demand3 weeks
£118

Receptionist with Agenda Organisation and Time Management Diploma

5.0(1)

By Empower UK Employment Training

Receptionist with Agenda Organisation and Time Management Diploma Elevate your Receptionist skills with our comprehensive Receptionist with Agenda Organisation and Time Management Diploma. Master customer service, office administration, and time management as a professional Receptionist. Secure your spot to become an indispensable Receptionist today. Learning Outcomes: Identify the core roles and responsibilities of a Receptionist. Apply customer service techniques specific to a Receptionist role. Manage office administration tasks as a proficient Receptionist. Implement effective scheduling and time management as a Receptionist. Utilise productivity tools to enhance your Receptionist efficiency. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Receptionist with Agenda Organisation and Time Management Diploma: The Role and Responsibilities of a Receptionist: Understand the scope and duties that come with being a Receptionist. Customer Service Skills for a Receptionist: Develop exceptional customer service skills crucial for a Receptionist. Office Administration: Hone administrative skills and learn how to manage the front desk like a seasoned Receptionist. Scheduling and Time Management: Acquire the art of scheduling and time management to excel as a Receptionist. The Psychology of Time Management: Gain a psychological perspective on time management for a more effective Receptionist role. Productivity Techniques And Tools: Learn various productivity techniques and tools to elevate your performance as a Receptionist.

Receptionist with Agenda Organisation and Time Management Diploma
Delivered Online On Demand4 hours 24 minutes
£5