52632 Courses delivered Online

Highlights of the Course Course Type: Self-paced online course Training Session: Interactive Online Training Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the full procedure and catheterisation techniques. Know the basic categories of catheters Learn how to do a male and female urethral catheterisation. Discover where to insert the post-procedure catheter Learn how to correctly handle and change catheters Discover how to regularly maintain catheter systems Acquire knowledge of maintaining records Identify the risks involved with an indwelling catheter Male and Female Catheterisation Training Course in London  This Catheterisation Course will equip you with the required skills and knowledge to handle, insert, and change catheters securely. You will receive hands-on training conducted by specialists in the field and hands-on experience to justify your role.  Catheterisation techniques and procedures Anatomy of male and female Different kinds of catheters Causes and types of incontinence Removing an indwelling urethral catheter Prevent and control infection Placing the catheter safely following surgery Post catheterisation care Urethral catheterisation in both men and women Online theoretical learning We offer comprehensive theoretical instruction for the first part of our Catheterisation Course, which you can finish at your convenience. After completing the coursework and tests, you can go to the practical learning section.  Offline practical training (designated London office) You will receive practical demonstrations and hands-on training as a part of the practical training to support your role. To ensure optimum attendance, practical training is offered on weekends. You will be needed to attend the training from our office in London, the location of which will be disclosed to you at the time of enrollment. Who is this Course for? This course is open to health visitors, physiotherapists, occupational therapists and healthcare professionals looking to enhance their catheterisation skills This course is also ideal for nurses, midwives, pharmacists and doctors looking to acquire catheterisation skills Anyone who works in the health sector can take this course to refresh their overall catheterisation knowledge and expertise Beginners and aspiring individuals who want to begin their career in the health sector can also take this Catheterisation Course Entry Requirements This Catheterisation Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Catheterisation Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. You will be guided to the practical learning component, which will be delivered face-to-face, once the coursework and tests have been successfully completed. For practical training, weekend sessions have been implemented to assure the highest possible attendance. Your requirement to attend the training at our London office will be made clear to you upon enrollment.  Advance Your Career This Catheterisation Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Advanced Phlebotomy Course - Theory, Lab Practice & Work, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. This Catheterisation Course is accredited by Continuing Professional Development (CPD)  Course Curriculum 1. Introduction to Catheterisation 1. Introduction to Catheterisation 00:05:00 2. Anatomy and Physiology of Urinary System 2. Anatomy and Physiology of Urinary System 00:07:00 3. Methods of Catheterisation 3. Methods of Catheterisation 00:07:00 4. Size of Catheters 4. Size of Catheters 00:03:00 5. Reasons for Catheterisation 5. Reasons for Catheterisation 00:03:00 6. Causes and Types of Incontinence 6. Causes and Types of Incontinence 00:05:00 7. Male Catheterisation Procedure 7. Male Catheterisation Procedure 00:05:00 8. Female Catheterisation Procedure 8. Female Catheterisation Procedure 00:05:00 9. Post Catheterisation Care 9. Post Catheterisation Care 00:03:00 10. Removing an Indwelling Urethral Catheter 10. Removing an Indwelling Urethral Catheter 00:03:00 11. Risks Involved with an Indwelling Catheter 11. Risks Involved with an Indwelling Catheter 00:05:00 12. Infection Control and Prevention 12. Infection Control and Prevention 00:04:00 13. Record Keeping 13. Record Keeping 00:02:00 14. Conclusion 14. Conclusion 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Description Audiology Diploma Welcome to the Audiology Diploma, an essential online course tailored to impart comprehensive knowledge about the fascinating field of audiology. Designed meticulously with a blend of theoretical knowledge and practical insights, this course aims to provide learners with the foundational understanding and expertise they need in the realm of audiology. Beginning with an introduction to audiology, the course journeys through the captivating world of hearing, exploring its different facets. Students gain a deep understanding of the human ear's intricate anatomy, providing a robust foundation to grasp the other modules' more advanced concepts. This foundational knowledge paves the way to delve into the science of hearing, an intriguing domain that unveils how the ear captures sound, processes it, and allows us to perceive and interpret these auditory signals. The course also sheds light on common hearing disorders, ensuring learners are well-equipped to identify and comprehend these challenges. Diagnostic techniques in audiology are a cornerstone of the profession, and our Audiology Diploma ensures students are well-acquainted with the latest methods and tools used in diagnosing various hearing issues. Hearing aids and assistive devices play a pivotal role in enhancing the quality of life for many with hearing impairments. The course delves into the mechanics of these devices, their types, and how to select the most suitable one based on individual needs. Pediatric audiology, a specialised branch focusing on children and their unique auditory needs, is also covered in-depth. Learners will appreciate the complexities and nuances of diagnosing and treating hearing disorders in younger patients. As we age, our auditory system undergoes changes, and the Audiology Diploma doesn't shy away from discussing these transformations. The module on audiology and ageing provides valuable insights into the challenges and solutions associated with older adults and their auditory health. Tinnitus, a prevalent issue affecting many, is also comprehensively covered. Students will learn about its causes, implications, and the various management techniques to help those plagued by this condition. Lastly, as with all fields, audiology too is ever-evolving. Our course concludes with a look into the future of audiology, discussing the innovations, trends, and developments that are on the horizon. This ensures that upon completing the Audiology Diploma, students are not just grounded in the present but are also prepared for the future advancements in the field. In conclusion, the Audiology Diploma is an exhaustive online course curated for those passionate about understanding the human auditory system. Whether you are a novice wanting to step into this field or a professional looking for a refresher, this course caters to all, ensuring every learner walks away with enhanced knowledge and confidence. Enrol today and embark on an enlightening journey into the world of audiology. What you will learn 1: Introduction to Audiology 2: The Anatomy of the Ear 3: The Science of Hearing 4: Common Hearing Disorders 5: Diagnostic Techniques in Audiology 6: Hearing Aids and Assistive Devices 7: Pediatric Audiology 8: Audiology and Aging 9: Tinnitus and its Management 10: The Future of Audiology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Physiotherapy Diploma This Physiotherapy Diploma Course provides its learners with an understanding of the skills and knowledge required to begin a career in physiotherapy. Various modules are covered, and several assessment examples are provided by this Physiotherapy Diploma. If you are a novice in physiotherapy and wish to attain a fundamental knowledge of the subject, this course will provide you with the knowledge and assistance you require. Physiotherapy is generally used in the treatment of pain, disability or illness using movement and exercise, education, guidance and manual therapy. Physiotherapists also help people who are affected by neurological disorders and injuries that call for rehabilitation services. This Physiotherapy Diploma Course is an excellent one as it suits any person who wishes to begin a career in this field or those who are just interested in learning more about it. We have broken down this comprehensive Physiotherapy course into several easy to comprehend modules which would help you to grasp easily every concept included in the course - from the basic to the most advanced features. This Physiotherapy Diploma Course is a definite path for you to become successful in this field. As a physiotherapist, you will work with people who belong to all age groups, from the young to the old, who may be suffering from a variety of ailments. Your services could be required to help with rehabilitation after they have suffered a stroke or a fall. The services they require may include massage, soft tissue mobilisation or heat therapy to help them recover from an accident, illness or sports injury.Please note that this online training itself does not entitle you to practise as a registered physiotherapist or to undertake any duties associated with this profession.For HCPC's requirements, please contact the HCPC. What you will learn 1: The Skeletal System 2: The Muscular System 3: Introduction to physiotherapy 4: Exercise therapy 5: Derived positions 6: Human locomotion (gait) 7: Hydrotherapy 8: Chest physiotherapy and Electrotherapy 9: Neurological Physiotherapy 10: Orthopaedic Physiotherapy 11: Geriatric Physiotherapy 12: Sports Injuries Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Cosmology Diploma  Does the world around you surprise you? Do the stars at night dazzle you ever? Are you ever gotten stuck by thinking about the creation of the world? If yes, then this Diploma course in Cosmology is for you. Cosmology is a branch of Astronomy. According to NASA, it is a scientific study of the large-scale properties of the universe to keep it simple; it deals with the fundamentals of the universe, such as beginning, evolution, and future. The Cosmology Diploma Course by Elearn college will build a base for you in Cosmology. The course will introduce you to the world of cosmology and the theories used to answer the most fundamental questions you have always been asking. Such as ' When did the world begin'? 'What was there at the beginning of the Universe?' or ' Will there be an end?' The Cosmology Diploma Course introduces the subject and the various scientific fields of studies covered in it. Rather than diving into cosmology's scientific depths, we will look at the issue's history through which we have found the answers. Knowing humankind's path to attain our knowledge now is also beneficial to deeply understanding the subject. And the lives and explorations of the Greeks to Scientists such as Sir Isaac Newton and Albert Einstein are timeless sources of inspiration. Later in the Cosmology Diploma course, we will move to the present and look at the significant inventions and advancements in the field. Topics such as the Black holes, dark matter, and theories such as the Big bang, Expansion theory, and Hubble's law are introduced in simple jargon-free language to grasp these subjects quickly. The last part of the Cosmology Diploma course gets more profound. It will introduce the participants to various models of earlier theories and the most accepted theories in the field. Attending the Cosmology Diploma course will introduce the participants to a new life, where they will start to see everything around them from a completely different perspective. The new overlook you have gathered will be an inspiration for more endeavours in the path of science. What you will learn   1: Introduction to Cosmology  2: History of Cosmology  3: Origin of Scientific Principles  4: Black Holes  5: First Principles of Cosmology  6: An Expanding Universe  7: Big Bang  8: Properties of the Universe  9: Cosmic Structures  10: The Theory of Everything  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Macrobiotic Diploma  Contemporary researches suggest that today's lifestyle and diet are the prime causes of several diseases and health conditions such as premature ageing. Macrobiotics is the field that aims to address these health conditions by modifying an individual's diet by including the required healing food items. In essence, macrobiotics encourages excellent health by implementing an approach to change the lifestyle. Macrobiotics is more than just changing diets and adding foods. Instead, it develops an understanding of how the food, lifestyle, and environment can positively or negatively influence a person's mind, body, feelings, emotions, and overall health. The Macrobiotics Diploma course is perfect for those interested in dieting and nutrition. It introduces the tremendous difference macrobiotics can create in one's health and well-being. The course will also provide a deep understanding of the significance of consuming proper, healthy, and nutritional food and the consequences of overly consuming modern-day junk food. This Macrobiotics Diploma course offers the ultimate guide to the proper nutritional intake of food on different levels to match all requisites and teaches the direct causes of several health conditions. It also shows the immediate causes of several severe conditions caused due to eating unhealthy foods. Macrobiotics promotes nutritious and natural whole-grain food items, proteins, fresh vegetables, sea vegetables, et cetera to rejuvenate and replenish the mind and body. Let macrobiotics cleanse the entire system from all the poisons and toxins that pollute the body through the harmful lifestyle. The macrobiotic lifestyle can remarkably change a person's energy levels within a few weeks. By eliminating the toxic substances and toxins that one puts into their body through frequent carbohydrates, salt, and sugar, one can improve their mental and physical health. This Macrobiotics Diploma programme is suitable for anyone seeking a macrobiotics profession or wanting to learn more about macrobiotics. The Macrobiotic Diploma course is designed to suit nutritionists and therapists and complete beginners. The Macrobiotic Diploma course presents macrobiotics as a lifestyle that takes eating habits, behaves, and lives daily. It is ideal for all who wish to relish their lives by finding balance and reducing stress. Macrobiotics is a method that focuses on preventing the occurrence of diseases. One can complete this course at home, as it's a distance e-learning course. What you will learn   1:Macrobiotics  2:Whole Grains Beans and Vegetables  3:Nightshades Fruits and Sugars  4:Animal foods Fats and Seasonings  5:Everyday Eating  6:Diets  7:Natural Hormone Balance  8:Natural Supplements  9:Meditation and Exercise  10:Taking Care of Pets  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

This course is designed to equip you with the necessary skills that will help you deliver compelling and memorable presentations. Whether you are a student who has to make a presentation as an assignment or a professional who has to give an effective presentation in a work or business setting, you can benefit from this course. Description: Presenting information in a clear and compelling way is very necessary to get your perspective across and, today, presentation skills are precious in almost every field. The course will provide you with necessary presentation skills that will make speaking in public not so much overwhelming but rather more fun. It will likewise help you create compelling presentations and provide tips and techniques for successfully delivering presentations. Who is the course for? This course would be ideal for anyone who has to deliver a presentation. This course would be beneficial to Managers, Entrepreneurs Teachers, trainers, instructors, Educators, Management trainees or students. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Presentation Skills Training Course is a useful qualification to possess, and would be beneficial for the following careers: Public speaker Excellent business presenter Telesales Executives Tutor This course could help anyone who needs to present in front of others as part of their career and would be useful for university students. Management - Presentation Skills Training Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Management - Presentation Skills Training- Activities 00:00:00 Mock Exam Mock Exam- Presentation Skills Training Course 00:20:00 Final Exam Final Exam- Presentation Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Telemarketing Diploma Almost everyone who works in the sales field uses the phone to conduct a major part of their business. If you are looking forward to becoming successful in the sales field, then it is mandatory that your phone manners are impeccable. With the help of this Telemarketing Diploma Course, you will learn phone etiquette and much more. The advantage of taking our online course is that the timings can be adjusted to suit your active schedule and you can study at your convenience. This course has been developed by experts in the telemarketing field and is divided into various easily understandable units. During the term of the course, you will learn how your active listening and verbal communication skills can be improved, to create a perfect script that grabs the listener's attention and to plan the things that are to be done before you place a call. You will understand how any telephone sale can be made into an exceptional one. Telephones have played a huge role in sales techniques and tactics as most businesses use them to communicate personally with their prospective and current customers. Companies whose main business is sales generally manage enquiries, give out quotes, take orders and close sales negotiations with the help of phones which gives any organisation that utilises phones a distinct advantage. Certain phone calls can turn negative and create a negative impression. Hence, it is vital to understand how a phone is to be used and where its place is, in sales and marketing. How the telephone can enhance, supplement and at certain times even replace the other methods used for marketing and selling, and how you can become successful as a salesperson with this personal approach is shown by this Telemarketing Diploma Course. This Diploma Course in Telemarketing can be done at the time, place and pace of your convenience and is available 24/7. What You Will Learn 1: Introduction to telemarketing 2: Making money as a telemarketer 3: The right sales message is critical 4: Developing the right attitude 5: Using voice as a telemarketing tool 6: The telemarketer's agenda 7: Closing the sale Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Numerology Diploma Numerology deals with studying numbers, their meanings, and the role they play in our lives. People resort to numerology to deepen their understanding of themselves and identify how to deal with relationships. It can demonstrate your qualities and shortcomings, hindrances you have to beat, your abilities, internal necessities, and passionate responses. A few numerologists utilize numbers to decide the best time for significant occasions. This very informative course will guide you through each stage of this area of knowledge, so that once you have completed the Numerology diploma course you will develop an affinity for certain numbers, and you can even make meaningful use of them in your life. Among the things you will learn in this course are the numerical significance of your birth date and the role numbers play in your destiny, character, soul, and personal growth. You will also be enabled to help others through the knowledge you gain through numerology. Regarded as one of the occult sciences, students of numerology should keep an open mind and be willing to probe a little deeper into what might seem mundane. Students of other occult courses like astrology, tarot, palmistry, and psychic development will also enjoy this online diploma. This Numerology Diploma course is self-paced, which means you can pursue it at your own convenience. Also included in the Numerology diploma course is an assessment with multiple-choice quizzes. What you will learn 1: Pythagoras (582 B.C. - 507 B.C.) 2: The roots of numerology 3: Introduction to the mysteries 4: Prelude to letters 5: The alphabets (part 1) 6: The alphabets (part 2) 7: The alphabets (part 3) 8: Prelude to numbers 9: Numbers 10: Master numbers Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Mastering telesales is a vital skill for any sales professional aiming to excel in the competitive world of remote selling. This course offers a detailed exploration of telesales techniques designed to enhance communication and boost sales performance over the phone. From understanding the nuances of telemarketing to mastering the art of persuasive dialogue, participants will discover how to structure calls effectively and handle challenges with confidence. Every module focuses on refining the skills necessary to convert prospects into loyal customers, ensuring each interaction is purposeful and results-driven. With a clear emphasis on strategic communication, this course walks you through the entire telesales journey — from preparing and opening calls to overcoming objections and successfully closing sales. Additional guidance on expanding sales opportunities will also help increase earnings and build lasting client relationships. Designed for those seeking to sharpen their telephone sales abilities without the need for physical attendance, this programme provides practical insights into managing telesales teams and individual performance, ensuring your approach is both professional and impactful. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Elevate Sales on Telephone Module 04: Prospective Telephone-Sales Expert Module 05: The Right Words and Phrases to Use on a Sales Call Module 06: Preparing The Call Module 07: Opening The Call Module 08: Structuring The Call Module 09: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Telesales Management Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Telesales Management Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

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