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425 Courses delivered Online

Logistics and Supply Chain Management

4.9(27)

By Apex Learning

Overview Learn effective business research methods and develop a more productive supply chain to enhance profitability, by enrolling in our exclusively designed Logistics and Supply Chain Management course.This course will equip you with strong management skills to supervise storage and distribution of goods in a company, and handle industrial challenges and trends to ensure business profitability and customer satisfaction.All successful companies demand skilled supply managers for generating large product volumes on time, using cost-effective techniques. After your successful completion, you will be far more capable of using logistics while making lucrative decisions, matching the operations to established budgets, tracking the transfer process of supplies, materials, and more. Make sure you're ready to manage supply chains during a time of crisis. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Logistics and Supply Chain Management. It is available to all students, of all academic backgrounds. Requirements Our Logistics and Supply Chain Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 25 lectures • 14:20:00 total length •Course Overview: 00:05:00 •Getting Started: 00:15:00 •The Evolution of the Supply Chain: 00:15:00 •The Basic Supply Chain Structure: 00:15:00 •Supply Chain Drivers: 00:15:00 •Aligning Your Supply Chain with Business Strategy: 00:15:00 •Managing Supply Chain Risks: 00:15:00 •Tracking and Evaluating Supply Chain Data: 00:30:00 •Troubleshooting Supply Chain Problems: 00:15:00 •Sharing Supply Chain Activities: 00:15:00 •Sustainable Supply Chain Strategies: 00:15:00 •Applying Lean Techniques to the Supply Chain: 00:15:00 •The Future of Supply Chain Management: 00:15:00 •Module One - Getting Started: 00:30:00 •Module Two - Understanding Lean: 01:00:00 •Module Three - Liker's Toyota Way: 01:00:00 •Module Four - The TPS House: 01:00:00 •Module Five - The Five Principles of Lean Business: 01:00:00 •Module Six - The First Improvement Concept (Value): 01:00:00 •Module Seven - The Second Improvement Concept (Waste): 01:00:00 •Module Eight - The Third Improvement Concept (Variation): 01:00:00 •Module Nine - The Fourth Improvement Concept (Complexity): 01:00:00 •Module Ten - The Fifth Improvement Concept (Continuous Improvement): 01:00:00 •Module Eleven - The Improvement Toolkit: 00:30:00 •Module Twelve - Wrapping Up: 01:00:00

Logistics and Supply Chain Management
Delivered Online On Demand14 hours 20 minutes
£12

Food Safety and Health Training: 8-in-1 Premium Online Courses Bundle

By Compete High

Boost your career in hospitality, catering, and food service with the Food Safety and Health Training: 8-in-1 Premium Online Courses Bundle. This bundle is a comprehensive package featuring Food Safety, Food Science, Hospitality and Catering, Nutrition, Food Hygiene, Problem Solving, Chef Training, and Communication Skills—skills that employers demand. Seize this opportunity to become more hireable with a bundle that delivers exceptional value for money. Gain the confidence and credentials to stand out in the fast-growing food and hospitality industries. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot, confirming this as a trusted choice for career development. Description Prepare for diverse roles in food service with training that covers every critical area. Master Food Safety and Food Hygiene to ensure compliance with health regulations. Deepen your understanding of Food Science and Nutrition to improve quality and customer satisfaction. Build strong customer service skills with Hospitality and Catering, while Problem Solving empowers you to tackle challenges on the job efficiently. Hone your culinary expertise through Chef Training and enhance your workplace effectiveness with excellent Communication Skills. This all-in-one bundle helps you become a well-rounded professional, ready for a variety of roles in kitchens, restaurants, and catering services. FAQ Q: Who is this bundle designed for? A: Individuals seeking to enter or progress in hospitality, catering, or food service industries. Q: Will I receive certification? A: Yes, certificates are awarded for each course completed. Q: How important are Problem Solving skills? A: Very important. They enable you to handle daily operational challenges effectively. Q: Does Chef Training help non-cooks? A: Yes, it provides valuable culinary insights even for food service managers and support roles.

Food Safety and Health Training: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Customer Service - CPDQS Accredited Bundle Course

5.0(14)

By Training Express

Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Customer Service - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Accredited PRINCE2® Foundation & Practitioner 6th Edition + IASSC Lean Six Sigma Black Belt (Official Exams Included)

By Hudson

This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.

Accredited PRINCE2® Foundation & Practitioner 6th Edition + IASSC Lean Six Sigma Black Belt (Official Exams Included)
Delivered Online On Demand
£1,495

Agile Scrum Master Certification Exam Prep (CSM)

By Packt

Master Scrum, a popular framework used to develop software applications, using Agile technology. This course provides you with step-by-step instructions for learning Scrum and gaining a strong foundation toward various Scrum certifications. Learn Scrum with a follow-along experience and apply Scrum in your project team at work.

Agile Scrum Master Certification Exam Prep (CSM)
Delivered Online On Demand10 hours 4 minutes
£74.99

Quality Management - CPD Accredited Course

5.0(14)

By Training Express

Quality management is the cornerstone of any successful organisation aiming to consistently deliver exceptional products and services. This CPD accredited course offers a thorough introduction to the principles and practices that underpin effective quality management. From understanding the fundamentals of Total Quality Management to exploring advanced techniques such as Six Sigma, learners will gain valuable insights into maintaining and improving quality standards across various business functions. Throughout the course, participants will explore essential topics including quality measurement, quality control, and the vital role of supply chain management in upholding product integrity. Emphasis is also placed on recognising and addressing customer expectations, ensuring organisations meet and exceed their needs. Additionally, the course covers quality audits, enabling a structured approach to evaluating quality systems and processes. Designed for professionals seeking to deepen their knowledge in quality management, this course provides a structured path to enhancing organisational efficiency and customer satisfaction without the need for physical attendance. Course Curriculum: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Quality Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Quality Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Quality Management - CPD Accredited training.

Quality Management - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Retail Advisor - Customer Service Excellence and Sales Techniques Course

5.0(14)

By Training Express

The Retail Advisor - Customer Service Excellence and Sales Techniques Course offers a dynamic learning journey tailored for those aiming to master the art of retail management and customer engagement. This course covers essential areas such as retail management, accounting, and visual merchandising, providing a strong foundation for understanding how retail businesses operate efficiently. Delving into the psychology of customers, it equips learners with insights into consumer behaviour to enhance sales strategies and boost customer satisfaction. Complementary modules in business studies and line management ensure learners develop a well-rounded grasp of the retail environment. Alongside core business knowledge, the course addresses career development with focused sessions on CV writing, workplace productivity, and life coaching. These elements prepare participants to navigate career progression confidently within the retail sector. Designed entirely for remote learning, this course fits seamlessly around busy schedules, offering the flexibility to develop expertise without the constraints of location. Whether aiming to refine sales techniques or advance within retail leadership, this programme provides the tools needed to succeed in today’s competitive market. Courses included in this Retail Advisor - Customer Service Excellence and Sales Techniques Bundle: Course 01: Retail Management Course 02: Retail Accountant Course 03: Visual Merchandising Diploma Course 04: Sales: Psychology of Customers Course 05: Business Studies Course 06: Career Development Course 07: CV Writing Course 08: Workplace Productivity Course 09: Line Management Course 10: Life Coaching and Career Counselling Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive Retail Advisor - Customer Service Excellence and Sales Techniques course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance The Retail Advisor - Customer Service Excellence and Sales Techniques course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Retail Advisor - Customer Service Excellence and Sales Techniques. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Retail Advisor - Customer Service Excellence and Sales Techniques course, you will get a widely respected accreditation and a deeper knowledge of the topic. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Advisor - Customer Service Excellence and Sales Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Retail Advisor - Customer Service Excellence and Sales Techniques training.

Retail Advisor - Customer Service Excellence and Sales Techniques Course
Delivered Online On Demand1 hour
£49.99

CRM - Customer Relationship Management - CPD Accredited Course

5.0(2)

By Training Express

In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.

CRM - Customer Relationship Management - CPD Accredited Course
Delivered Online On Demand1 hour
£23

ISO : International Organization for Standardization 9001:2015

By NextGen Learning

ISO : International Organization for Standardization 9001:2015 Course Overview: This ISO 9001:2015 course provides an in-depth introduction to the internationally recognised standard for quality management systems. Learners will gain a clear understanding of the principles behind ISO 9001:2015 and its application across various industries. The course explores the requirements for establishing, maintaining, and improving quality management processes, with a focus on driving continual improvement within organisations. Upon completion, learners will be equipped to implement ISO 9001:2015 standards within their own workplace, enhancing their organisation's operational efficiency and customer satisfaction. Course Description: The ISO 9001:2015 course covers a comprehensive range of topics crucial for quality management in any organisation. It begins with an overview of the ISO 9001:2015 standard, followed by an in-depth analysis of each clause. Learners will explore the context of the organisation, leadership requirements, planning and support processes, operational execution, performance evaluation, and strategies for continual improvement. The course combines theoretical insights with the application of concepts, providing a holistic learning experience that equips individuals with the knowledge to enhance their organisation's quality management system. Learners will develop the skills needed to identify and address quality-related challenges, ensuring they contribute to organisational success. ISO : International Organization for Standardization 9001:2015 Curriculum Module 01: Introduction To ISO 9001:2015 Module 02: Clause 4 - Context Of The Organisation Module 03: Clause 5 - Leadership Module 04: Clause 6 - Planning Module 05: Clause 7 - Support Module 06: Clause 8 - Operation Module 07: Clause 9 - Performance Evaluation Module 08: Clause 10 - Improvement (See full curriculum) Who is this course for? Individuals seeking to improve their knowledge of quality management systems. Professionals aiming to implement or oversee ISO 9001:2015 standards in their organisations. Beginners with an interest in ISO certifications and quality assurance processes. Organisations striving for quality management improvements. Career Path: Quality Manager ISO Auditor Quality Assurance Specialist Compliance Officer Operations Manager Quality Control Coordinator ISO Consultant

ISO : International Organization for Standardization 9001:2015
Delivered OnlineFlexible Dates
£9.99

Toolbox Talk - Professional Driver and Company Issues

5.0(27)

By PETM

Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. 📲 24/7 online access for 3 months – start anytime, on any device!

Toolbox Talk - Professional Driver and Company Issues
Delivered Online On Demand45 minutes
£19