27116 Courses delivered Online

Project Management: The Intentional Profession 'To be is to do.' Project managers focus on the tools, techniques and effort it takes to 'do' well and deliver the change that mission demands. But we can also choose to 'do good,' and that is what providing our skills as pro bono services to our communities is all about. Like PMs, service-oriented Non-Profit Organizations struggle to deliver community services in a resource-constrained environment. PMs have mastered the skills needed to make things happen in these environments. With the 2015 Project Management Day of Service (PMDoS), two executives organized roughly 400 PMs to assist NPOs in defining and scoping nearly 100 projects - in one day! That is intent. That is engagement. That is meaningful project management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Customer Relationships Management - CRM Simply put, CRM helps build relationships with customers, which results in customer loyalty hence customer retention and better business. Gaining customer loyalty through CRM is priceless for any business. So much so that businesses now hire CRM professionals to ensure they maintain healthy customer relationships and that customers are satisfied. Jeffrey Gitomer puts it best, 'You don't earn loyalty in a day, you earn it day by day'. Our course will go through Customer Relationship Management (CRM), its fundamentals, strategies and future. You will also learn how to handle customer complaints and deepen customer relationships. Additional Gift with this Customer Relationships Management - CRM Course 01: PR: Public Relations Course 02: Negotiation Skills Learning Outcomes of CRM Get a comprehensive introduction to Customer Relationship Management Display knowledge of customer cycle and CRM, its types & fundamentals Learn the various CRM strategies and their elements Know tools for data analysis and the benefits of marketing databases Acquire various customer retention marketing strategies Find out the role of CRM in handling customer complaints Discover the future of CRM & the trends that are changing customer interaction Key Features of the CRM Course Instant e-certificate Fully online, interactive CRM course with audio voiceover Developed by a professional CRM Specialist Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Customer Relationships Management - CRM Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Certification Once you've successfully completed your Customer Relationships Management - CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the Customer Relationships Management - CRM course, there will be an online assessment, which you will need to pass to complete the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Relationship Management (CRM) course can be beneficial for various individuals and organisations involved in managing customer relationships - CRM. Some potential beneficiaries of the CRM course are: Business owners Sales professionals Marketing professionals Customer service representatives IT professionals Entrepreneurs: Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path This course will open doors and lead you to many different career opportunities in a wide range of sectors. Here are a few prospects: CRM Manager CRM Consultant CRM Specialist CRM Analyst Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

  The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.   After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 9001 Lead Auditor' credential. By holding this Certificate,, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    Learning objectives   Understand the operations of a Quality Management System (QMS) based on ISO 9001 Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks Understand the auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in QMS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides The Exam Who Should Attend?   Auditors seeking to perform and lead Quality Management System (QMS) certification audits Managers or consultants seeking to master a Quality Management System audit process Individuals responsible for maintaining conformance with QMS requirements Technical experts seeking to prepare for a Quality Management System audit Expert advisors in Quality Management Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by theIECB

Leading SAFe®: In-House Training During this course, attendees gain the knowledge necessary to lead a Lean-Agile enterprise by using the Scaled Agile Framework® (SAFe®) and its underlying principles derived from Lean, systems thinking, Agile development, product development flow, and DevOps. Participants in the class gain insights into mastering business agility to thrive in competitive markets. They discuss how to establish team and technical agility and organize and re-organize around the flow of value. Attendees also learn and practice the skills to support and execute PI Planning events and coordinate multiple Agile Release Trains (ARTs). Class participants will explore the importance of adopting a customer-centric mindset and Design-Thinking approach to Agile Product Delivery. Learners will also understand how to implement a Lean Portfolio Management function within their enterprise. What you will Learn After attending this class, attendees should be able to: Lead the transformation to business agility with SAFe® Become a Lean-Agile leader Understand customer needs Design Thinking Enable Agile Product delivery Implement Lean Portfolio Management Thrive in the digital age with business agility Become a Lean-Agile leader Establish Team and Technical Agility Build solutions with Agile Product Delivery Explore Lean Portfolio Management Lead the change Become a Certified SAFe® Agilist

Description: Performance management is the management that focuses on promoting and improving employee's effectiveness. It is important to know about performance management since this skill will help in assessing the performance of each worker and how productive they are. It is very important to analyze their performance to know which workers has been improving and contributing to the success or downfall of the business. Through this course, you will learn the necessary skills and knowledge on performance management. You will be given tips and advice on how to manage your department or business to help you in improving yours and the employee's performance. Who is the course for? Professionals who want to learn to assess performance in their organization. People who are interested in learning about performance management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Performance Management Diploma is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Officer Marketing Manager Performance Analyst Sales Specialist Strategist. Managing Performance Module One - Getting Started FREE 00:30:00 Module Two - The Basics (I) FREE 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Employee Recognition Module One - Getting Started 00:30:00 Module Two - The Many Types of Incentive 01:00:00 Module Three - Designing Employee Recognition Programs 01:00:00 Module Four - How To Get The Buzz Out 01:00:00 Module Five - It Starts From The Top! 01:00:00 Module Six - Creating a Culture of Recognition 01:00:00 Module Seven - The Best Things In Life Are Free! 01:00:00 Module Eight - A Small Gesture Goes A Long Way 01:00:00 Module Nine - Pulling Out The Red Carpets 01:00:00 Module Ten - The Don'ts of Employee Recognition 01:00:00 Module Eleven - Maintaining Employee Recognition Programs 01:00:00 Module Twelve - Wrapping Up 00:30:00 HR: Employee Recognition Training Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Performance Management Diploma and Employee Recognition 00:20:00 Final Exam Final Exam- Advanced Performance Management Diploma and Employee Recognition 00:20:00

Overview Objectives Analysis of current market practices and what products and structures are utilized, and why Developing new products for your clients and markets Entering the crypto and fintech space to serve the Islamic market Structuring products from the building block of theory (Islamic law) through to the final end product Impact on each group of stakeholders (Scholars, structurers, legal, marketing, operations, risk, execution etc)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Administrative Management course might help you get there! Expand your expertise with high-quality training - study the Administrative Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Administrative Management online training course. This Diploma in Administrative Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Administrative Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Administrative Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Administrative Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Administrative Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing the Administrative Management course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meetings and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Administrative Management at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Diploma in Administrative Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Administrative Management course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Administrative Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Changing Times: Growth of Project Management 2.0 In today's business environment, there is a new generation of workers that have grown up in a Web 2.0 world of web-based project management tools - PM 2.0. This video explores how PM 2.0 allows for better governance, improved collaboration with stakeholders, and more meaningful reporting using metrics, KPIs, and dashboards. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Changing Times: Growth of Project Management 2.0 In today's business environment, there is a new generation of workers that have grown up in a Web 2.0 world of web-based project management tools - PM 2.0. This video explores how PM 2.0 allows for better governance, improved collaboration with stakeholders, and more meaningful reporting using metrics, KPIs, and dashboards. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Site Management (CSCS Green Card) Bundle To Overcome Your Challenges! The UK construction sector is experiencing a significant demand for skilled site management professionals due to the industry's 7.4% growth rate in the last quarter. This boom emphasises the dire need for professionals who are adept in aspects ranging from Site Management to Manual Handling. With the industry's dynamic nature, site managers are often met with unexpected challenges that require them to be well-versed in safety regulations, risk management, and effective site set-up. This Site Management Bundle provides eleven essential courses for site managers to navigate challenges in safety regulations, risk management, and site setup. This Site Management course equips learners with knowledge on topics like Warehouse Safety Training, Ladder Safety, and Hand-Arm Vibration Syndrome, ensuring safer and more efficient construction sites. With a single payment, you will gain access to Site Management (CSCS Green Card) course, including 10 premium CPD courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Site Management (CSCS Green Card) Bundle Package includes: Main Course: Diploma in Site Management at QLS Level 5 10 Additional CPDQS Accredited Premium Courses related to Site management Course 01: Construction Site Management Course 02: DSEAR Course 03: RIDDOR Awareness Course 04: Manual Handling Course 05: Lone Worker Safety Course 06: Warehouse Safety Training Course 07: Workplace First Aid Level 4 Course 08: Ladder Safety Course 09: HAVS (Hand-Arm Vibration Syndrome) Course Course 10: Online Time Management Training Learning outcome of this Bundle: Apply site management practices while prioritizing health and safety. Implement risk identification and assessment techniques in site management. Foster a culture of behavioural safety in site management operations. Ensure electrical safety in site management activities.. Demonstrate compliance with CDM regulations in site management practices Why Prefer This Bundle? FREE Site Management Level 5 QLS Certificate Get instant access to these courses Learn Site management from anywhere in the world This bundle is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Site management course materials Site management comes with 24/7 tutor support Here is the curriculum breakdown of main QLS Course of this bundle: Diploma in Site Management at QLS Level 5 Module 1: Health and Safety at Work Module 2: Site Set-Up Module 3: CDM Regulations Module 4: Risk Identification and Assessment Module 5: Behavioural Safety Module 6: Electricity Module 7: Working at Height Module 8: Scaffolding Module 9: Excavations and Confined Space Module 10: Demolition Assessment Process After completing an online module from the Site Management course, you will be given an MCQ test & The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Site Management at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Management bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Who wants to further enrol in citb site management safety training scheme (smsts) CITB Site Supervisors' Safety Training Scheme (SSSTS) Level 2 NVQ Diploma in Plastering (Construction) (RQF) Level 2 NVQ Diploma in Cladding Occupations ProQual Level 6 NVQ Diploma in Construction Site Management ProQual Level 4 NVQ Diploma in Construction Site Supervision ProQual Level 4 NVQ Diploma in Construction Site Supervision (Construction) ProQual Level 6 NVQ Diploma in Construction Site Management (Construction) Level 4 Diploma in Construction Site Management Level 3 Diploma in Construction Site Supervisory Studies Requirements No prior background or expertise is required for this bundle. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Site Manager Site Supervisor Site Security CSCS Green Card The annual pay in this industry will range between £15,000 to £50,000 Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Certificate Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited PDF Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Physiotherapy Assistant Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.