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Imagine being able to handle every customer's needs and complaints with ease, ensuring they leave with a smile on their face. As a business owner or an employee, excellent customer service is crucial in retaining customers and establishing a positive reputation for your brand. The Customer Service Training course will equip you with the necessary skills to provide exceptional customer service and handle customer complaints effectively. This course covers everything from customer relationship management to problem-solving over the phone, ensuring you can handle any customer service situation. You will learn how to communicate effectively with customers, identify and resolve their complaints, and build long-lasting relationships. By enrolling in this course, you will be equipped with the tools and techniques to deliver exceptional customer service. Enrol in the Customer Service Training course today and take the first step towards becoming a customer service expert. Significance of Customer Service Training in the Workplace: Customer service training is a crucial element for businesses in the UK, as it directly impacts customer satisfaction, brand reputation, and revenue generation. By investing in customer service training, companies can enhance their employees' skills and abilities, leading to improved customer experiences and increased loyalty. Customer Retention and Profit Growth: Increasing customer retention rates by just 5% can result in a 25% to 95% increase in profits (Bain & Company). Purchasing Decisions: 61% of UK consumers have stopped doing business with a brand due to poor customer service (Microsoft). Positive Word-of-Mouth: 77% of satisfied UK customers share their positive experiences, generating increased revenue through referrals (Institute of Customer Service). Cost of Acquiring New Customers: Acquiring a new customer can cost five times more than retaining an existing one (Invesp). Competitive Advantage: Companies with higher customer satisfaction ratings tend to outperform their competitors in revenue and market share (UK Customer Satisfaction Index). In conclusion, customer service training is vital for businesses in the UK workplace, as it directly contributes to customer satisfaction, loyalty, and revenue generation. By investing in customer service training, companies can improve their employees' skills, enhance customer experiences, and ultimately achieve long-term business success. Key Benefits: Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) 14 Days Unconditional Money Back Guarantee Customer Service Course Curriculum Module 01: Introduction to Customer Service Module 02: Characteristics of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate with Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service At the end of the course, learners will be able to: Understand the importance of customer service Demonstrate good customer service skills Manage customer relationships effectively Communicate professionally with customers Handle customer complaints efficiently Solve customer problems over the phone Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Customer Service Training course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? For people seeking employment in the following fields: Sales Representatives Customer Service Retail Assistants Telemarketers Counter Service Receptionists Requirements This Customer Service Training course is open to all, with no formal entry requirements. Career path Popular jobs in this industry: Customer service assistant (£17,000 to £25,000) Customer services manager (£21,000 to £50,000) Retail Assistants (£13,000 to £26,000) Telemarketers (Variable) Front Desk Receptionists (£15,000 to £22,000)

A "clean" workplace includes not just cleanliness but also all workplace safety precautions. Our Housekeeping, Hygiene and Infection Control course is here to help you learn all the relevant skills and information you need to know to get started in this industry. Because they are in charge of keeping a property clean and sanitary, the housekeeping department is essential to creating a wonderful guest experience. However, not everyone is aware of the specifics of what makes cleaning the core of a hotel. In this course, we make sure that every student can understand how cleaning services affect both staff and visitor pleasure as well as the hotel's general reputation. You will learn the foundations of hotel housekeeping in our Housekeeping, Hygiene and Infection Control course, including housekeeping goals and areas and how security, marketing, and sales are handled in this industry. Additionally, you will learn about safety and security rules, how to use fire extinguishers, the value of décor, and other things related to housekeeping. There will also be an introduction to the housekeeping inventory control approach. You'll start to understand the concept of arranging and planning the housekeeping division. There will also be an introduction and discussion of the budgeting and planning process. So, don't wait up. Enrol now! Learning Outcomes Of This Housekeeping, Hygiene and Infection Control Course An introduction to housekeeping to get you started in the profession. Learn the advantages and guiding principles of housekeeping. Recognise the roles and obligations of the cleaning service. Learn the fundamentals and procedures of housekeeping cleaning. Know how to manage the inventory for housekeeping. Learn about setting up and organising the housekeeping division. Understand how to budget for household expenses. How to take care of and clean the windows, ceilings, and walls The training package includes: Advanced Diploma in Cleaning Spill Management Training Personal Hygiene Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Housekeeping, Hygiene and Infection Control training. This premium online training ensures your professional development with CPD QS accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certificate. Key Benefits Eligibility for CPD QS accredited certificates on successful completion Learning materials contain engaging audio-visual elements for your comfort Freedom to study at your own pace 24/7 access to the materials for 12 months Full Tutor support on weekdays (Monday - Friday) This online training has been designed by industry experts and will give you an in-depth understanding of this topic. The certificate you'll achieve after completing the Housekeeping, Hygiene and Infection Control bundle will help you land the job you want in a related field. Method of Assessment Students will have to take automated multiple-choice exams for the following courses to complete the Housekeeping, Hygiene and Infection Control training. The exams will be online, and you will need to score 60% or above to pass. After successfully passing each exam, you will be able to apply for your CPD QS accredited certificate. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the following courses under the Housekeeping, Hygiene and Infection Control training, learners will be able to order endorsed certificates as proof of their achievement: Advanced Diploma in Cleaning (within the UK: £129, International: £139) Spill Management Training (within the UK: £89, International: £99) Accredited Certificate Once you have finished the Housekeeping, Hygiene and Infection Control bundle, you will be eligible to apply for CPD QS accredited certificates for each course in this bundle as proof of your new skills and continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Who is this course for? The Housekeeping, Hygiene and Infection Control bundle is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! Requirements There are no formal entry requirements for the Housekeeping, Hygiene and Infection Control bundle, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without hesitation. Career path People in this sector tend to pursue their careers in the following sectors; Housekeeper Laundry Manager Gardener Head House Person Domestic Cleaner Nanny Housekeeper The average salary for a Housekeeper is $24731 per year in London, UK.

This value-for-money bundle of two courses have been designed by expert instructors and aims to teach you something new in an articulate manner. Alternative and non-intrusive forms of healing are becoming more and more common as traditional medicine's appeal among the general public is waning. These are the situations in which art and play therapy are used. You have come to the right location if you wish to work in this important field. We offer a 2-in-1 bundle course in Art Therapy, Play Therapy & Autism, filled with almost everything you need to know about it. This bundle explains everything from the ground up. As a result, you need to have no prior educational experience and yet you can complete this course successfully. In this course, we will introduce you to the fundamentals of Art Therapy, Play Therapy & Autism. You will explore the basics of psychology, neuroscience, creative therapy, and mindful creativity. Additionally, we will also discuss reflective writing, art therapies for adults, families, and children, play interventions for mental health, and many other essential topics. Learning Outcomes Upon successful completion of the 2-in-1 bundle course, you will be able to, Get an overview of the basic principles of Art Therapy, Play Therapy & Autism. Explore the link between psychology and neuroscience. Improve your understanding of models and approaches of play therapy. Gain a thorough grasp of common issues in play therapy. Learn the concept of creative therapy and mindful creativity. Discover different techniques and applications of art therapy. Gain a thorough grasp of drawing and reflective writing. Determine the difference between art therapy for adults, families, and children. This online Art Therapy and Play Therapy course is accredited by CPD. That means you'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Why People Love And Enrol The Art Therapy and Play Therapy Course From One Education Eligibility for an CPD accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Don't forget to take your FREE 'Autism training' course. Please note that this course does not entitle you to join the HCPC register or recognised art therapist. This course will not make you an art therapist but you will come across all the basic guidelines of art therapy to boost and shine your knowledge in this particular field. This course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and knowledge on the subject. Moreover, the certificate you'll achieve after completing the course is just the cherry on top! Enjoy a pleasant and professional 100% online learning experience enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: **Art Therapy** Module 1: Introduction Definition Basic Principles Development of Art Therapy Rorschach Inkblot Test Art in Relation to Mental Health Care The Therapeutic Application in Mental Health Care Summary Assessment Module 2: Psychology and Neuroscience Psychology Behaviourism Psychodynamic Psychology Cognitive Psychology Humanistic Psychology Biological and Evolutionary Psychology Neuroscience Summary Assessment Module 3: Art Therapy in Practice Practical Matters Referral Assessment Contracting Individual Therapy Group Therapy Open Groups Closed Groups Using Themes Disposal Summary Assessment Module 4: Creative Therapy Principles Two Main Approaches Expressive Therapy Summary Assessment Module 5: Mindful Creativity - Colour and Creation Art and Mindfulness Colour and Creation Summary Assessment Module 6: Techniques and Applications Warm-Ups Murals Drawing Advertising Painting Collages Puppets and Masks Sculpture Clay Combining Modalities Portraits Photography Dance/Movement Therapy Drama Therapy Music Therapy Group Work Holiday Projects Stress Reduction Summary Assessment Module 07: Using Mindfulness Mindfulness Exercise The Sun Inner Peace Collage Mindful Drawing The Senses The Ocean: A Relaxation Exercise Mind Jar One Minute Breathing/One Minute Painting Loving Breath Mindfulness Stone The Wave The Five Senses Body Scan Mindful Mandala Aroma and Art Module 8: Drawings Questioning Empty/Full Ideal Family Change Survivor Who Would I Be Without My Anxiety? Skydiving Clouds The Unknown Lost and Found Feelings Best and Worst Self Stress Summary of Your Life Draw Your Armour Counting Blessings Autobiography Feeling Sandwich Module 9: Reflective Writing Positive Feelings Brain Dumping Word List Pass and Mandala Self-Esteem Circle Communication Skills Positive Traits Acrostic Poems Lifestyle Balance In the Moment Love Letter The Butterfly Effect Beauty Expressive Verse Positive Photos My Name Prescription for Happiness Module 10: Art Therapy for Children Therapy for Child Development Brain Development in Children Interpretation by Therapists Therapy Treatment Summary Assessment Module 11: Art Therapy for Adults Therapy for Aged Clients - Changes Related to Ageing Therapy with Lesbian, Gay, Bisexual and Transgender Clients Therapy for Women Therapy for Men Summary Assessment Module 12: Art Therapy for Family Family Dynamics Family and Art Therapy Art Therapy Exercise Module 13: Illness and Art Specific Mental Health Problems Post-Traumatic Stress Disorder (PTSD) Depression Alzheimer's Disease (AD): Art, Creativity and the Brain Development of Art Therapy in Psychiatric Services Summary Module 14: The Art Therapist Art Therapy as a Profession The Observation Method The Photograph/Drawing and Checklist Method Group Therapy Interaction Chronogram Supervision Summary **Play Therapy** Module 01: What is Play Therapy What is Play Therapy 'Play' in Play Therapy Child-Therapist Relationship How to become a Play Therapist Ethical Principles Module 02: Advantages and Outcomes of Play Therapy Advantages Development of Self-Esteem Monetary Advantage Outcomes Stronger Social Skills Robust Familial Relationship Module 03: Models and Approaches of Play Therapy Non-Directive Play Therapy Directive Play therapy Filial Play Therapy Collaborative Play Therapy Social Construct Theory Narrative Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials The Play Setting The Play Therapist Initiating Play Therapy Materials for Play Selection of Toys Module 05: Typical Issues in Play Therapy Silent Child Overly Depended Child Guessing Game Problem Child Tries to Steal a Toy Module 06: Therapy for Sexually and Emotionally Abused Children Impact of Sexual Abuse on Children The Healing Guilt and Emotion Release of Anger Module 07: Therapy for Children Who are Homeless Impact of Homelessness on Children Why Play Therapy Physiological Survival Love and Belonging Self-Esteem Module 08: Play Interventions for Disaster Mental Health Assessment of Coping Strategies Enhancing Coping Skills Managing Intrusive Re-experiencing Module 09: Case Studies and Recent Trends in Play Therapy Kathy- An Independent Play Therapist Simon - A Play Therapist in Social Services Julie - A Play Therapist in the NHS Recent Trends Method of Assessment To complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass. After successfully passing the course exam, you will be able to apply for a CPD-accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals such as therapists, counsellors, psychologists, and social workers. Art therapists and play therapists. Teachers, educators, and school counsellors. Paediatricians, child development specialists and other healthcare providers. Parents, grandparents, and caretakers of children. Individuals interested in using creative arts for personal growth and healing. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Study the course today and increase your professional skillset from the comfort of your home! Career path This 2-in-1 bundle course on Art Therapy and Play Therapy is extensively designed and will be beneficial for the following career options. Art Therapist Play Therapist Art Teachers Art Psychotherapist Creative Arts Therapist Child Art Therapist Geriatric Art Therapist Clinical Art Therapist In the United Kingdom, the average salary of these professions ranges from £30,000 to £50,000 per annum.

Do you consider yourself a kind and compassionate person who loves helping people struggling with illness? If so, a career as a Support Worker might be for you. Support Workers provide support to individuals and families by carrying out various household and personal care tasks. It is a very gratifying profession. What precisely does a support worker do for a living? They help people who need varying types of help to live independent lives. In addition, they are vital carers for individuals and their families. Support workers provide practical support such as filling out paperwork, helping with household work, administering medication and providing personal care. They often provide emotional support too. As a support worker, you'll be helping people to live better lives. It's possible to find a job as a support worker with no prior experience at all. So enrol in our course to learn all the required knowledge and tips for starting a career as a Social Worker. Learning Outcome of Support Worker course Understand the principles and functions of a Support Worker. Get to know the career prospects Introduce yourself to support-related legislation, policy, and guidance. Learn about the impact of parental mental health problems on parenting and children. Familiarise yourself with intervention and support for children and families with mental health issues and parental substance misuse. Understand how to assist children coping with parental divorce or separation. Become acquainted with safeguarding and skilled at assessing needs. Enhance your abilities in disabled children, caregivers, youth institutions, and contextual safeguarding. Acquire a better understanding of the personal qualities required for relationship development. The training package includes: Family Support Worker Family Law Couples Therapy & Counselling This premium online training ensures your professional development with CPD QS accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certificate. Key Benefits Eligibility for CPD QS accredited certificates on successful completion Learning materials contain engaging audio-visual elements for your comfort Freedom to study at your own pace 24/7 access to the materials for 12 months Full Tutor support on weekdays (Monday - Friday) Course Curriculum: Module 1: Introduction To Family Support Work Definition of Family Support Principles of Family Support Functions Duties & Responsibilities Daily Activities The Key Qualities How To Become A Family Support Worker Salary and Working Hours Professional Development Career Prospects Summary/Keynotes of The Module Module 2: Legislation, Policy, and Guidance Introduction to Legislation, Policy, and Guidance History of Child Protection Legislation Overview of legislation - England The Children and Families Act of 2014 Policy and guidance - England Legislation, Policy and guidance - Scotland Legislation, Policy and guidance - Northern Ireland Legislation, Policy and guidance - Wales Summary/Keynotes Of The Module Module 3: Solving Family Issues: part-1 Parental mental health - how to help children living with parents with mental health problems Parental mental health - intervention and support for children and families Peer support for children and young people Monitoring progress Parental substance misuse - how to help children living with parents who misuse alcohol and drugs Parental substance misuse - assessing the risk of parental alcohol and drug misuse Parental substance misuse - intervention and support for children and families Domestic abuse Risk factors for all child abuse and neglect Summary/Keynotes of The Module Module 4: Solving Family Issues: part-2 Separation, divorce, and parental responsibility Helping children with divorce or separation What is parental responsibility? Who has parental responsibility? Separation, divorce, and contact What the law says about child contact General advice on talking about difficult topics Why it's good to talk Creating the right situation Starting the conversation Listening is important too Talking about life-changing topics Books to help to talk about difficult topics Summary/Keynotes of The Module Module 5: Safeguarding - assessing need and providing help: Part-1 Introduction to Safeguarding Who is involved with safeguarding? Child-Centred Approach to Safeguarding Coordinated Approach to Safeguarding Assessing need and providing help Early help Identifying children and families who would benefit from early help Effective assessment of the need for early help Provision of effective early help services Access, referral, and information sharing Summary/Keynotes of The Module Module 6: Safeguarding - assessing need and providing help: Part-2 Disabled children, carers, youth establishments, and contextual safeguarding Assessment of disabled children and their carers Assessment of young carers Assessment of children in secure youth establishments Contextual safeguarding Assessment purpose, protocols, principles, and parameters Analysis, outcomes, and timeliness Developing a clear analysis Focusing on outcomes Timeliness Summary/Keynotes of The Module Module 7: Building relationships Types of family and what makes healthy families Why relationships are key to good social work The importance of relationships in social work to relationships in social work The personal qualities required for relationship building Working on empathy to build relationships The professional attributes required for relationship building Self-knowledge and professional use of self in relationship building Taking an individualised approach Involving the parents What parents want from the relationship Sharing information Building trust with the family Challenges in relationship building Summary/Keynotes of The Module This online training has been designed by industry experts and will give you an in-depth understanding of this topic. The certificate you'll achieve after completing the Support Worker bundle will help you land the job you want in a related field. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the following courses under the Support Worker training, learners will be able to order endorsed certificates as proof of their achievement: Family Law (within the UK: £109, International: £119) Couples Therapy & Counselling (within the UK: £109, International: £119) Hardcopy of these certificates of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying the certificate prices mentioned besides the respective course's name. Certification Once you have finished the course, you will be eligible to apply for a CPD QS accredited certificate as proof of your new skills and your continued professional development. Certificates are available as PDF for £9, or you can request a hard copy to be sent in the post for £15. Who is this course for? The Support Worker bundle is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! Requirements There are no formal entry requirements for the Support Worker bundle, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without hesitation. Career path Enrolling in the course will help you develop various skills and pave the way for advancement in your career, as well as explore a suite of gratifying opportunities, such as : Family support worker Mental health support worker Safeguarding officer Family support and adult care centre Public health sectors Volunteer Social worker These jobs pay between £21,000 to £70,000 yearly in the UK.

*** Get an Extra 10% Off from Reed! Use Coupon *** Learn English grammar with us in a fun and easy way and open the endless possibilities for jobs and opportunities. This English Grammar course is meant to give students a thorough understanding of the English language's fundamentals. It covers fundamental aspects of basic English concepts, such as sentence construction, verb usage, capitalisation, punctuation standards and etc. The course covers a wide range of topics, including parts of speech, sentence structure, punctuation, and common grammar errors. The course is designed to be interactive and hands-on, emphasising practical skills and exercises. Upon completion of the course, participants will receive a certificate of completion. ***FREE GIFT*** English: Spelling, Punctuation and Grammar Get enrolled and achieve mastery for: Identify the various components of speech, including nouns, verbs, adjectives, and adverbs Acknowledge the elements of sentence structure, such as subject-verb agreement and word order Recognize the functions of punctuation, such as the usage of commas, semicolons, and colons Detect typical grammatical mistakes like subject-verb agreement and pronoun-antecedent agreement Know how to write concise, impactful phrases Determine how to proofread and modify written material for grammatical and punctuation mistakes Learn how to use resources to help you with your grammar, such as internet tools and grammatical reference books Be able to employ grammar correctly in both professional and casual writing styles Key Highlights The Quality Licence Scheme ensures that the course you enrolled in, English Grammar, is of the highest quality. It helps you to get recognised by employers easily. The endorsed certificate of English Grammar course will make you stand out from the crowd when applying for jobs during this pandemic. The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs. Why People Enrol From One Education: Eligibility for an endorsed certificate upon successful completion of the English Grammar course Learning materials of our course contain engaging voice-over and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the English Grammar course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course Enjoy a pleasant and professional 100% online learning experience. Enrol in our English Grammar course today, and take control of your career! Course Curriculum: Introduction Parts of Speech The Sentence Sentence Fragments & Run-ons Verbs - Make Me Tense Nouns Pronouns Adjectives and Adverbs Prepositions Punctuation Meet the Accreditation This premium online course, English Grammar, ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Meet the Endorsement The Quality Licence Scheme has been designed specifically to acknowledge high-quality courses. This English Grammar course materials are endorsed by Quality Licence Scheme (QLS) with Level 5 Diploma. This ensures the deep research and quality resource allocation behind the development phase of the English Grammar course. In addition, the QLS certificate enriches your CV. Like all the courses of One Education, this English Grammar Diploma is designed with the utmost attention and thorough research. All the topics are broken down into easy-to-understand bite-sized modules that help our learners to understand each lesson very easily. Method of Assessment MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This English Grammar course is suitable for the following: Students of all levels who want to improve their grammar skills Non-native speakers of English looking to improve their language skills Teachers, writers, and other professionals who need to use grammar correctly in their work Anyone interested in improving their written and spoken English Requirements There are no specific prerequisites to enrol in this English Grammar course. Career path English as a foreign language (EFL) teacher (£14,000 to £35,000) Bilingual secretary (£22,000 to £40,000) Communication support worker (£18,000 to £24,000) Proofreader (£20,000 to £30,000) Content Writer (£22,000 to £40,000) Editor (£22,000 to £46,000)M Copywriter (£20,000 to £80,000) Journalist (£14,000 to £50,000) Translator (Variable) Certificates Certificate of completion Digital certificate - £9 CPD Accredited Certification from One Education After successfully completing this course, you will qualify for the CPD-accredited certificate from One Education as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Certificate of completion Hard copy certificate - £109 The Quality Licence Scheme has been designed specifically to acknowledge high-quality courses. This 'Diploma in English Grammar at QLS Level 5' course materials are endorsed by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the English Grammar course. In addition, the QLS certificate enriches your CV. You can achieve your certificates by paying: Within the UK: £109 International: £109 + £10 (postal charge) = £119

The most prevalent mental disorder in the UK is social anxiety and depression, with 7-8% of the population fitting the diagnostic criteria. In England, 4-10% of people will experience depression at some point in their lives. If a friend or loved one avoids social events to the best of their ability or seems overwhelmed whenever they are presented to new people, they may have social anxiety. There is no better option than this social anxiety therapy course.You will learn how to diagnose shyness and social anxiety in this course so that you are more aware of the many symptoms. Additionally, you'll learn how to recognise the triggers that make you anxious. Finally, you'll discover how to control these anxiety triggers and their physical manifestations. You'll be able to develop a coping strategy for anxiety so that you may overcome it and regain the confidence you need to participate in social activities and have meaningful interactions. You'll have all of your concerns addressed and the necessary knowledge under your belt with this complete package. This course offers many benefits to make your learning experience more enjoyable and less stressful in addition to putting you up for success. Learning Outcome Learn everything about the causes of anxiety and sadness Educate themselves on the fundamentals of professional counselling Possess a thorough understanding of emotional intelligence and behaviour in people Become more knowledgeable about ACT Discover some prescription drugs and complementary therapies Understand the fundamentals of Vipassana Meditation Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Social Anxiety Therapy course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Social Anxiety Therapy course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) This masterclass Social Anxiety Therapy online training course is designed by industry experts and will give you an in-depth understanding of this topic. The Social Anxiety Therapy course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Social Anxiety Therapy is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Social Anxiety Therapy course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our Social Anxiety Therapy today and take control of your career! Course Curriculum: Section 01 Introduction What is ACT Defining Social Anxiety And Much More... Section 02 Four Components of Safety Behavior Types of Safety Behaviors Knowing What Really Matters Section 03 Mindfulness Anapana Meditation Acceptance of Bodily Sensations Vipassana Meditation Section 04 Introduction Types The Thought That Labelling Effect Ditching the Meaning Waterfall Metaphor Bringing It All Together Wrap up Section 05 Bonus Cognitive Defusion Self as Context How is the Social Anxiety Therapy Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Individuals struggling with social anxiety or shyness People who feel nervous in social situations Those who experience excessive self-consciousness in public Individuals who avoid social activities due to anxiety People who have difficulty making and maintaining social relationships Individuals seeking a more confident and fulfilling social life People who want to overcome their fears and negative thoughts in social settings Anyone looking for a more effective solution for managing social anxiety Those who want to improve their communication skills and increase their self-esteem. Requirements This Social Anxiety Therapy course is open to all, with no formal entry requirements. Career path This course is designed to help you acquire the job of your dreams or the raise you've been hoping for. With additional training, this course can help you launch your career in the following positions: Emotional & Mental Health Coach Personal Care Aide Safeguarding Personnel Social Worker These career opportunities can provide you with an annual salary ranging from £25,000 to £52,000 in the UK. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £79 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £79 International: £79 + £10 (postal charge) = £89 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Imagine a world where every customer interaction is like a beautifully orchestrated symphony, where every note, every movement, and every interaction is perfectly timed and harmonious. Welcome to "The Customer Service Symphony," a training bundle that will transform your team into customer service virtuosos. In this creative and purposeful journey, we will unveil the secrets of delivering exceptional customer service that not only satisfies but astonishes your customers. This power packed Customer Service Training Bundle comprises our 8 best selling customer service courses: Course 1: Phone-Based Customer Service Course 2: Sales: Psychology of Customers Course 3: Customer Analytics Training Course 4: Innovative Customer Service Techniques Course 5: Diploma in Customer Relationship Management (CRM) Course 6: Certificate in Know Your Customer & Customer Due Diligence Course 7: GDPR Certificate Course 8: Customer Service - Representative What's more? Quality License Scheme (QLS) endorsed Certificate of Completion, recorgnised globally CPD QS accredited Certificate of Completion, recorgnised globally Dedicated Expert Support 300 CPD points FREE Assessment Lowest Price Guarantee Worldwide The Customer Service Symphony isn't just a bundle; it's a transformative experience that will empower your team to create unforgettable customer interactions. We believe that customer service should be more than a transaction; it should be a work of art. Join us in this creative journey, and together, we'll compose a harmonious future where every customer leaves singing your praises. Get ready to elevate your service to new heights and make your brand a legend in the world of customer satisfaction. Are you ready to take the stage? Enrol NOW!!! Customer Service Curricuum Breakdown *** Phone-Based Customer Service *** Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service *** Sales: Psychology of Customers *** Introduction Section 2: Introduction to ASK Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Conclusion *** Customer Analytics Training *** Section 01: Basics Of Customer Analytics And Customer Life Cycle Section 02: Customer Onboarding Section 03: Customer Activation Section 04: Cross Selling Section 05: Campaign Life Cycle Section 06: Conclusion *** Innovative Customer Service Techniques *** Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service *** Diploma in Customer Relationship Management (CRM) *** Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM *** Certificate in Know Your Customer & Customer Due Diligence *** Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance *** GDPR Certificate *** GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations *** Customer Service - Representative *** WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Service Particularly this Customer Service course is effective for- Compliance Analysts Compliance Managers Analysts / Know Your Client Analysts AML/TF(Anti Money Laundering and Terrorist Financing) Analysts AML/TF Managers Onboarding Analysts Anyone in the financial compliance sector (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees). NB: This is not a regulated course. To get qualified, you need to enrol: Level 2 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Requirements Customer Service There are no specific prerequisites to enrol in this course. Anyone and everyone can take this Customer Service course. Career path Customer Service After completing this Customer Service course, you will have the knowledge and skills to explore trendy and in-demand jobs, such as; KYC Analyst Fraud Monitoring Associate Investigations Specialist AML Prevention Representative These professionals typically make between £35k to £75k annually in the United Kingdom.

Did you know that effective leadership and management can increase productivity by up to 30%? That's right, having the right skills and knowledge can make a significant impact on the success of a business. Our comprehensive Leadership & Management course is designed to equip you with the tools you need to excel in your role and take your career to the next level. With 21 modules covering everything from leadership theories to Microsoft Office skills, this course is a one-stop-shop for all your professional development needs. You'll learn how to improve your performance as a leader, motivate your team, manage change, and even navigate office politics. Our expert instructors will guide you through each module, providing practical tips and real-world examples to help you apply what you learn in your daily work. Learning Outcomes: Understand key management and leadership theories Develop effective communication and negotiation skills Build and manage high-performing teams Implement talent management and succession planning strategies Navigate office politics and manage conflict Use Microsoft Word, Excel, and PowerPoint to improve your productivity The best ways to manage stress and conflict in the workplace so you can support other employees, minimize friction, and maximize positive output for yourself and everyone else. Meet the Accreditation The CPD Certification Service (CPD UK) assures the Leadership & Management course training and learning activities are relevant, reliable, and upto date. Why People Enrol Diploma From One Education: Eligibility for an Endorsed certificate upon successful completion of the Leadership & Management Advanced Diploma Learning materials of our Advanced Diploma contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the Advanced Diploma at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) **** FREE GIFT **** Interpersonal Skills in Management course is included completely for FREE with this Leadership & Management Advanced Diploma! Curriculum Breakdown: Module 1: Understanding Management and Leadership Module 2: Leadership Theories Module 3: Improving Management and Leadership Performance Module 4: High Performance Teams Module 5: Motivating Employees Module 6: Organisational Skills Module 7: Talent Management Module 8: Succession Planning Module 9: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint How is the Leadership & Management Advanced Diploma assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Leadership & Management, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £129 International: £129 + £10 (postal charge) = £139 Certification Once you have finished the course, you will be eligible to apply for a CPD QS accredited certificate as proof of your new skills and your continued professional development. Certificates are available as PDF for £9, or you can request a hard copy to be sent in the post for £15. CPD 180 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Managers and leaders looking to improve their skills and knowledge Professionals who want to advance their careers in leadership or management Business owners who want to enhance their leadership abilities and grow their business Anyone who wants to improve their performance and effectiveness as a leader Requirements There are no specific prerequisites to enrol in this Leadership & Management Advanced Diploma. Career path On completing this course, you will earn an endorsed certificate that will hold you in very good stead for application to any managerial role. Human Resources Manager: £30,000 - £70,000 per year Project Manager: £30,000 - £60,000 per year Sales Manager: £30,000 - £70,000 per year Business Development Manager: £35,000 - £75,000 per year Marketing Manager: £30,000 - £70,000 per year

This value-for-money bundle of two courses have been designed by expert instructors and aims to teach you something new in an articulate manner. Alternative and non-intrusive forms of healing are becoming more and more common as traditional medicine's appeal among the general public is waning. These are the situations in which art and play therapy are used. You have come to the right location if you wish to work in this important field. We offer a 2-in-1 bundle course in Art Therapy, Play Therapy & Autism, filled with almost everything you need to know about it. This bundle explains everything from the ground up. As a result, you need to have no prior educational experience and yet you can complete this course successfully. In this course, we will introduce you to the fundamentals of Art Therapy, Play Therapy & Autism. You will explore the basics of psychology, neuroscience, creative therapy, and mindful creativity. Additionally, we will also discuss reflective writing, art therapies for adults, families, and children, play interventions for mental health, and many other essential topics. Learning Outcomes Upon successful completion of the 2-in-1 bundle course, you will be able to, Get an overview of the basic principles of Art Therapy, Play Therapy & Autism. Explore the link between psychology and neuroscience. Improve your understanding of models and approaches of play therapy. Gain a thorough grasp of common issues in play therapy. Learn the concept of creative therapy and mindful creativity. Discover different techniques and applications of art therapy. Gain a thorough grasp of drawing and reflective writing. Determine the difference between art therapy for adults, families, and children. This online Art Therapy and Play Therapy course is accredited by CPD. That means you'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Why People Love And Enrol The Art Therapy and Play Therapy Course From One Education Eligibility for an CPD accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Don't forget to take your FREE 'Autism training' course. Please note that this course does not entitle you to join the HCPC register or recognised art therapist. This course will not make you an art therapist but you will come across all the basic guidelines of art therapy to boost and shine your knowledge in this particular field. This course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and knowledge on the subject. Moreover, the certificate you'll achieve after completing the course is just the cherry on top! Enjoy a pleasant and professional 100% online learning experience enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: **Art Therapy** Module 1: Introduction Definition Basic Principles Development of Art Therapy Rorschach Inkblot Test Art in Relation to Mental Health Care The Therapeutic Application in Mental Health Care Summary Assessment Module 2: Psychology and Neuroscience Psychology Behaviourism Psychodynamic Psychology Cognitive Psychology Humanistic Psychology Biological and Evolutionary Psychology Neuroscience Summary Assessment Module 3: Art Therapy in Practice Practical Matters Referral Assessment Contracting Individual Therapy Group Therapy Open Groups Closed Groups Using Themes Disposal Summary Assessment Module 4: Creative Therapy Principles Two Main Approaches Expressive Therapy Summary Assessment Module 5: Mindful Creativity - Colour and Creation Art and Mindfulness Colour and Creation Summary Assessment Module 6: Techniques and Applications Warm-Ups Murals Drawing Advertising Painting Collages Puppets and Masks Sculpture Clay Combining Modalities Portraits Photography Dance/Movement Therapy Drama Therapy Music Therapy Group Work Holiday Projects Stress Reduction Summary Assessment Module 07: Using Mindfulness Mindfulness Exercise The Sun Inner Peace Collage Mindful Drawing The Senses The Ocean: A Relaxation Exercise Mind Jar One Minute Breathing/One Minute Painting Loving Breath Mindfulness Stone The Wave The Five Senses Body Scan Mindful Mandala Aroma and Art Module 8: Drawings Questioning Empty/Full Ideal Family Change Survivor Who Would I Be Without My Anxiety? Skydiving Clouds The Unknown Lost and Found Feelings Best and Worst Self Stress Summary of Your Life Draw Your Armour Counting Blessings Autobiography Feeling Sandwich Module 9: Reflective Writing Positive Feelings Brain Dumping Word List Pass and Mandala Self-Esteem Circle Communication Skills Positive Traits Acrostic Poems Lifestyle Balance In the Moment Love Letter The Butterfly Effect Beauty Expressive Verse Positive Photos My Name Prescription for Happiness Module 10: Art Therapy for Children Therapy for Child Development Brain Development in Children Interpretation by Therapists Therapy Treatment Summary Assessment Module 11: Art Therapy for Adults Therapy for Aged Clients - Changes Related to Ageing Therapy with Lesbian, Gay, Bisexual and Transgender Clients Therapy for Women Therapy for Men Summary Assessment Module 12: Art Therapy for Family Family Dynamics Family and Art Therapy Art Therapy Exercise Module 13: Illness and Art Specific Mental Health Problems Post-Traumatic Stress Disorder (PTSD) Depression Alzheimer's Disease (AD): Art, Creativity and the Brain Development of Art Therapy in Psychiatric Services Summary Module 14: The Art Therapist Art Therapy as a Profession The Observation Method The Photograph/Drawing and Checklist Method Group Therapy Interaction Chronogram Supervision Summary **Play Therapy** Module 01: What is Play Therapy What is Play Therapy 'Play' in Play Therapy Child-Therapist Relationship How to become a Play Therapist Ethical Principles Module 02: Advantages and Outcomes of Play Therapy Advantages Development of Self-Esteem Monetary Advantage Outcomes Stronger Social Skills Robust Familial Relationship Module 03: Models and Approaches of Play Therapy Non-Directive Play Therapy Directive Play therapy Filial Play Therapy Collaborative Play Therapy Social Construct Theory Narrative Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials The Play Setting The Play Therapist Initiating Play Therapy Materials for Play Selection of Toys Module 05: Typical Issues in Play Therapy Silent Child Overly Depended Child Guessing Game Problem Child Tries to Steal a Toy Module 06: Therapy for Sexually and Emotionally Abused Children Impact of Sexual Abuse on Children The Healing Guilt and Emotion Release of Anger Module 07: Therapy for Children Who are Homeless Impact of Homelessness on Children Why Play Therapy Physiological Survival Love and Belonging Self-Esteem Module 08: Play Interventions for Disaster Mental Health Assessment of Coping Strategies Enhancing Coping Skills Managing Intrusive Re-experiencing Module 09: Case Studies and Recent Trends in Play Therapy Kathy- An Independent Play Therapist Simon - A Play Therapist in Social Services Julie - A Play Therapist in the NHS Recent Trends Method of Assessment To complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass. After successfully passing the course exam, you will be able to apply for a CPD-accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals such as therapists, counsellors, psychologists, and social workers. Art therapists and play therapists. Teachers, educators, and school counsellors. Paediatricians, child development specialists and other healthcare providers. Parents, grandparents, and caretakers of children. Individuals interested in using creative arts for personal growth and healing. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Study the course today and increase your professional skillset from the comfort of your home! Career path This 2-in-1 bundle course on Art Therapy and Play Therapy is extensively designed and will be beneficial for the following career options. Art Therapist Play Therapist Art Teachers Art Psychotherapist Creative Arts Therapist Child Art Therapist Geriatric Art Therapist Clinical Art Therapist In the United Kingdom, the average salary of these professions ranges from £30,000 to £50,000 per annum.

Whether you're a recent graduate eager to hone your business skills to prepare yourself for the corporate world or you're already a professional working in this sector but want to update your business analysis capabilities for progression, this course offers both categories with a fantastic set of skillset that will never be in vain. Sign up for our Business Analysis course and prove it to yourself. This course has been developed in a way that will provide you with the knowledge you need to compete confidently in the business analysis professional career race. You will learn everything about business analysis here, including planning, monitoring, analytical processes for every part of business, management approaches, documentation, and job possibilities in the UK. What you will discover: Gain knowledge and skills about the followings with our Business Analysis course: Understand the business process Know how to conduct business investigation approaches Establish the Business Analysis Planning and Monitoring in accordance with the Business Analysis Fundamentals Evaluate and measure a solution in business analysis Analyse the financial accounts and ratios Determine the gap and analyse it in light of the business needs Learn about employment opportunities in business analysis Furthermore, this course is QLS accredited, ensuring its premium quality. Additionally, there are no time or location restrictions because the training is entirely online. Enrol right away to begin training for the career of your dreams while lounging around at home or at your favourite location. Meet the Endorsement and Accreditation The Quality Licence Scheme has been designed specifically to acknowledge high-quality courses. This Business Analysis course materials are endorsed by Quality Licence Scheme (QLS) with Level 5 Diploma. Also, The CPD Certification Service (CPD UK) assures this Business Analysis course training and learning activities are relevant, reliable, and upto date. Progression Our course may help you further - International Institute of Business Analysis Certified Data Analysis Professional Key Benefits Eligibility for a The CPD Certification Service (CPD UK)- certified certificate on successful completion of this Course Learning materials of the course contain engaging voice-over and visual elements for your comfort Freedom to study at your own pace 24/7 access to this course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Don't forget to enrol your FREE course: Bonus Course: Time Management (CPD Accredited Course) Course Curriculum: Module 01: Introduction to Business Analysis Module 02:Business Processes Module 03:Business Analysis Planning and Monitoring Module 04:Strategic Analysis and Product Scope Module 05:Solution Evaluation Module 06:Investigation Techniques Module 07:Ratio Analysis Module 08:Stakeholder Analysis and Management Module 09:Process Improvement with Gap Analysis Module 10:Documenting and Managing Requirements Module 11:Career Prospect as a Business Analyst in the UK Additionally, you will receive additional informative modules from bonus course. Each topic has been designed to offer more information in less time. This makes it simpler for learners to grasp the fundamental concept and apply it to a variety of situations. CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? You can enrol in this business analysis course with no required qualifications. This course is accessible to everyone. It would be beneficial to the following category of people: Fresh graduates or students studying business study or relevant subjects People already working in this field and want to polish their knowledge and skill Aspiring professional who wants to build a career in this field Requirements There are no formal entry requirements for this Business Analysis course, with enrollment open to anyone! Career path You can develop your career and find employment in the field by taking this business analysis course. You will be able to explore a variety of job roles once you have finished this course, such as, Business Analyst Business adviser Project Manager Process Owner Usability Analyst Business Consultant Business Analyst Functional Analyst Average Salary of those sectors- £28,000 to £75,000 per annum Certificates Certificate of completion Digital certificate - Included Accredited Certificate After successfully completing thiscourse, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Certificate of completion Hard copy certificate - £109 Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate of Achievement QLS Endorsed Certificate After completing this course, learners will get an endorsed certificate by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119