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Recent studies have shown a significant surge in demand for professionals skilled in Hospitality Management, HR Management, and Office Administration. With the global economy rebounding post-pandemic, industries are gearing up for growth, particularly in the service sector. In light of this, our Hospitality Management and HR management bundle offers a comprehensive suite of courses tailored to equip individuals with the expertise required to thrive in these dynamic fields. The Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma bundle encompasses a diverse range of topics crucial for success in today's competitive job market. From mastering the intricacies of HR Management to honing skills in Hospitality Management and Office Administration, this bundle provides a holistic approach to professional development. Furthermore, with additional modules focusing on personal growth and career advancement, participants can elevate their capabilities to excel in various roles within these industries. In this bundle, learners will delve into the fundamentals of Hospitality Management, exploring topics such as restaurant management, catering management, and customer service. Simultaneously, they will gain insights into HR Management, delving into areas such as HR audit and delegation skills. Moreover, the inclusion of Hospitality Management and HR management courses on office management and administration ensures that learners are equipped with the necessary organizational and administrative skills vital for success in any workplace setting. QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Certificate in HR Management at QLS Level 3 Course 03: Diploma in Hospitality Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Certificate in HR Audit Course 05: Delegation Skills Course 06: Travel and Tourism Course 07: Leisure Management Course 08: Concierge Course 09: Restaurant Management Course 10: Catering Management Course 11: Customer Service Diploma Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma. Learning Outcomes: Gain a comprehensive understanding of Hospitality Management principles and practices. Develop essential Hospitality Management and HR management skills, including HR audit and delegation techniques. Acquire proficiency in office management and administration. Enhance personal development through Hospitality Management and HR management courses focused on career planning, networking, and confidence-building. Master time management techniques to boost productivity and efficiency. Learn strategies for anxiety and stress management to maintain well-being in a demanding professional environment. In this comprehensive Hospitality Management and HR management courses, participants will embark on a journey through the core principles and practices of Hospitality Management, HR Management, and Office Administration. Through engaging modules, learners will delve into the intricate workings of the hospitality industry, understanding the dynamics of restaurant and catering management, as well as the nuances of providing exceptional customer service. They will explore the fundamentals of HR management, including the crucial aspects of HR audit and delegation skills, enabling them to effectively manage human resources within organizations. Moreover, participants will gain invaluable insights into office management and administration, acquiring essential organizational skills and administrative techniques vital for success in any workplace environment. Through a combination of theoretical knowledge and practical applications, learners will develop a holistic understanding of these fields, equipping them with the expertise needed to excel in their careers and make meaningful contributions to their respective industries. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? After successfully completing the Hospitality Management and HR management course, you should be able to: Aspiring professionals seeking to enter the hospitality industry. Individuals aiming to advance their careers in Hospitality Management and HR management. Office administrators looking to enhance their skills and qualifications in Hospitality Management and HR management. Students pursuing a comprehensive diploma in Hospitality Management and HR management endorsed by QLS. Professionals seeking personal growth and career development opportunities. Anyone interested Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment Career path This Hospitality Management and HR management course will help you to develop your knowledge to pursue different careers, such as: Hospitality Manager HR Coordinator Office Manager Catering Supervisor Customer Service Manager HR Auditor Administrative Assistant Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course is a journey of HR mastery where you will learn about Organization Structure, Bands, and Grades. In this course, you will dive deep into the intricacies of creating an efficient organisational framework, understanding job roles, and implementing effective banding and grading systems. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Boost your career in business management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why HR Management: Organization Structure , Bands and Grades Course right for you? Whether you're an HR professional seeking to enhance your skills or a manager aiming to optimise your team's structure, this course equips you with the knowledge to streamline operations, boost morale, and foster career growth. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. HR Management: Organization Structure , Bands and Grades Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction and Organisation Structure Why Do You Need a Good HR System and Processes What is an Organisation Structure Bands and Grades Structure What are Bands and Grades DIY (Do it Yourself ) - Learn how to Frame the Grades and Band Structure HR policies Why Do We Need HR Policies DIY (Do it yourself) - Learn How to Modify 12 Sample Policies for Your Company Who should take this course? This comprehensive organization structure , bands and grades course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of business management. Entry Requirements There are no academic entry requirements for this organisation structure , bands and grades course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The HR Management and Recruitment Process Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This HR Management and Recruitment Process Course consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: The Recruitment Process The Recruitment Process 00:45:00 Module 3: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:27:00 Module 4: Candidate Attraction for Recruitment Candidate Attraction for Recruitment 00:37:00 Module 5: Candidate Management Candidate Management 00:22:00 Module 6: Candidate Interview Processes Candidate Interview Processes 00:25:00 Module 7: Client Acquisition Client Acquisition 00:37:00 Module 8: Client Strategy in the Recruitment Sector Client Strategy in the Recruitment Sector 00:27:00 Module 9: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 10: Motivation and Counselling Motivation and Counselling 00:19:00 Module 11: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:16:00 Module 12: Essential UK Employment Law Essential UK Employment Law 00:27:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 6 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Human Resource: Recruitment & Selection Training mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Human Resource: Recruitment & Selection Training bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Human Resource: Recruitment & Selection Training bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Human Resource: Recruitment & Selection Training Bundle consists of the following premium courses: Course 01: Recruitment Officer Diploma Course 02: HR and Recruitment Consultant Training Course 03: Employment Law Course 04: Key Performance Indicators Professional Course 05: HR and Marketing Level 4 Course 06: HR - Crisis Communication Course 07: HR Assistant Skills Certification Course 08: People Management Skills Level 3 Course 09: Team Management Course 10: Dealing With Difficult People Training Course Course 11: Virtual Interviewing for HR Course 12: Delegation Skills Course 13: Interpersonal Skills in Management Course 14: Effective Listening Skills for Leaders Course 15: Motivational Interviewing Course 16: Motivation Skills Course 17: Human Resources (HR) Audit Course 18: Payroll Management Course Course 19: Office Administration Certificate Course 20: Contract Manager Diploma Course 21: Stress Management Training Course 22: Positive Psychology Masterclass Course 23: Public Speaking and Presentation Skill Course Course 24: Emotional Intelligence and Human Behaviour Course 25: Virtual Training Masterclass Course 26: Complete Guide to HR systems Course 27: HR Practice Essentials Level 4 Course 28: Personal and Networking Skills Course 29: Performance Centered Asset Management Course 30: Office Skills and Administration Management Diploma Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Human Resource: Recruitment & Selection Training mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Human Resource: Recruitment & Selection Training to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resource: Recruitment & Selection Training bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Human Resource: Recruitment & Selection Training bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Officer Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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HR: Working with Vendors Certification Probably the main connections you produce all through your profession are not with your partners or collaborators, but rather the sellers you work with consistently. Tracking down the correct seller and building up a functioning relationship with them can guarantee your organization flourishes in the present amazingly serious commercial center. Some unacceptable seller can rapidly send you into the red, with helpless conveyance, inferior items and excessive costs. This makes tracking down the correct one, and realizing when the time has come to leave, an essential ability to create. This course expounds on the most proficient method to produce and keep up great associations with your merchants. It starts by disclosing to you how to track down the correct merchant for your association's particular requirements. Then, we talk about how to keep a decent functioning relationship with every one of your merchants, including how you should deal with any invoicing concerns. At long last, we invest energy auditing the manners in which you can manage challenges you may encounter when working with an outsider seller. Remembering the entirety of this data promises you can generally function admirably with your merchants, staying with your immovably operating at a profit dark. You Will Learn: The three key components you should search for when tracking down another merchant Why every one of those three elements is significant Seeing how to manage invoicing concerns Why it is essential to invest energy finding out about your own duties and commitments Who you ought to talk with if a request isn't right Why cost ought to never be the deciding element when picking a merchant Advantages of Taking This Course Understanding the job merchants play in your association Realizing what steps you should take on the off chance that you can't pay a receipt on schedule while as yet keeping a decent connection with your merchant Learning the means you should take in the event that you have worries about constant seller issues Finding out about the job conveyance plays in merchant determination Understanding when you need to end the relationship with your merchant

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

The Essential UK Employment Law for HR Managers is a wonderful learning opportunity for anyone who has a passion for Leadership & Management and is interested in enjoying a long career in this relevant sector. It's also for anyone who is already a Human Resource (HR) Manager and looking to brush up their knowledge and boost their career with a recognised certification. This Essential UK Employment Law for HR Managers course consists of several modules that takes around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to Human Resources Introduction to Human Resources 00:16:00 Essential UK Employment Law Essential UK Employment Law 00:27:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you ready to embark on an enlightening journey of wisdom with the Administrator bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Administrator: PA, HR, Delegation Skills & Paralegal Training. Delve into eight immersive CPD Accredited courses, each a standalone course: Office Administration Personal Assistant HR Management Course Online Meeting Management Performance Management Level 3 Delegation Skills Paralegal Training Workplace Stress Management Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Administrator: PA, HR, Delegation Skills & Paralegal Training bundle illuminate your path to wisdom. The Administrator: PA, HR, Delegation Skills & Paralegal Training bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Administrator: PA, HR, Delegation Skills & Paralegal Training package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Administrator bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Administrator: PA, HR, Delegation Skills & Paralegal Training community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Administrator bundle. Establish robust bases across each course nestled within the Administrator bundle. Decipher intricate concepts through the articulate content of the Administrator bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Administrator bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Administrator bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Administrator bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Administrator bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Administrator bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Administrator journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Administrator bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Administrator bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99