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Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Public Speaking and Presentation Course focus on physical work, breathing and vocal techniques in order to improve essential communication skills and personal impact. You will learn how to improve your business presentation skills, to present with impact. Topics include the use of body language, gesture, voice and eye contact for effective public speaking. It gives insights into creating speech content and teaches you how to engage your audience. You will become aware of the weaknesses and strengths in your personal presentation and through relaxation, inner readiness and vocal confidence overcome limitations and anxiety related to public speaking. You'll learn how to connect and interact with your audience, secure and maintain their attention, interest and respect, and manage questions and discussions. Who is this course for? Public Speaking and Presentation Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Public Speaking and Presentation Course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! Welcome to the exciting world of Leadership Management, where you're not just managing teams but inspiring change and driving success. With leadership roles continually evolving, it's crucial to stay ahead with effective skills that address today's dynamic work environments. According to recent UK statistics, companies with engaged team leaders see a 21% increase in profitability. Hence, we came up with this CPD Certified Diploma that offers you the tools to lead and excel! This comprehensive Leadership Management Diploma equips supervisors and team leaders with critical skills to enhance their leadership abilities. From defining what makes a team successful to mastering the art of negotiation and managing virtual teams, this course covers it all. You'll learn effective communication techniques, stress management, risk management processes, and how to manage change, ensuring you're well-prepared to take on leadership roles that demand adaptability and foresight. We're also offering 2 gift courses for absolutely free! These are: Gift Course 01: Admin, Secretarial & PA Gift Course 02: Strategic Management Learning Outcomes of this Leadership Management Bundle: Define and develop high-performing teams with precision and strategy. Understand and apply essential leadership versus management principles. Enhance team motivation and performance through effective talent management. Implement advanced communication and negotiation techniques within teams. Manage workplace stress and mental health proactively. Master the processes of managing change and conflict within teams. Capitalise on the opportunity to transform your managerial skills into leadership excellence with our Leadership Management Diploma. Enrol now, and start leading with confidence and strategic insight today! Why Prefer this Course? Get a chance to order QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Leadership Management. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Leadership Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Leadership Management related fields, impacting their Leadership Management experiences and long-term development. Curriculum Breakdown of the Gift Courses Gift Course 01: Admin, Secretarial & PA Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Gift Course 02: Strategic Management Module 01: Preparing for the Strategic Planning Process Module 02: Establish a Committee Module 03: Gather Operational Data Module 04: Develop a Mission Statement Module 05: Develop a Vision Statement Module 06: Assess Internal and External Environments Module 07: Performing SWOT Analysis Module 08: Prioritise What the Strategic Plan Will Address Module 09: Set Goals and Objectives Module 10: Develop Strategy for Achieving Goals Module 11: Draft the Strategic Plan Module 12: Assign Responsibility and Authority Module 13: Establish a Monitoring System Assessment Process of Leadership Team Management You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam After passing the Diploma in Team Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Module 1: Defining Team 15:00 1: Module 1: Defining Team Preview 15:00 Module 02: Understanding Management and Leadership 14:06 2: Module 02: Understanding Management and Leadership 14:06 Module 03: Building High Performing Teams 15:55 3: Module 03: Building High Performing Teams 15:55 Module 04: Motivating Team Members 20:05 4: Module 04: Motivating Team Members 20:05 Module 05: Talent Management 23:03 5: Module 05: Talent Management 23:03 Module 06: Stress Management and Mental Health 13:48 6: Module 06: Stress Management and Mental Health 13:48 Module 07: Succession Planning 16:40 7: Module 07: Succession Planning 16:40 Module 08: Communication Skills 24:49 8: Module 08: Communication Skills 24:49 Module 09: Negotiation Techniques 09:08 9: Module 09: Negotiation Techniques 09:08 Module 10: Managing Change 11:42 10: Module 10: Managing Change 11:42 Module 11: Managing Time 16:21 11: Module 11: Managing Time 16:21 Module 12: Managing Conflict 17:11 12: Module 12: Managing Conflict 17:11 Module 13: Risk Management Process 08:12 13: Module 13: Risk Management Process 08:12 Module 14: Managing Virtual Teams 08:33 14: Module 14: Managing Virtual Teams 08:33 Assessment (Optional) 13:00 15: Assessment 13:00 Order Your Certificate 02:00 16: Order Your CPD Certificate 01:00 17: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Leadership Management Anyone interested in learning more about the topic is advised to take this bundle. This Leadership Management bundle is ideal for: Aspiring leaders Team supervisors HR professionals Project managers Corporate trainers Management consultants Requirements You will not need any prior background or expertise to enrol in this Leadership Management course. Career path After completing this Leadership Management bundle, you are to start your career or begin the next phase of your career. Team Leader: £24,000 - £40,000 HR Manager: £35,000 - £55,000 Project Manager: £40,000 - £70,000 Risk Manager: £50,000 - £80,000 Change Manager: £45,000 - £75,000 Corporate Trainer: £30,000 - £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon finishing the Team Management course, you will receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Diploma in Team Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery

Support the learning and development of students with special educational needs. This SEN Teaching Assistant Certificate prepares you to make a positive impact in inclusive classrooms.

24 Hours Left! Don't Let this Deal Slip Away - Enrol in the Sales and Marketing - QLS Endorsed Course Now! Do you understand what your consumers want? Is it essential to attempt another Sales and Marketing strategy for your brand? The answers to all these questions lie in this Sales and Marketing course. In the UK, the sales and marketing industry is a driving force, contributing over £240 billion to the economy annually. Do you want to gain expertise in strategic planning, market research, branding, and customer engagement? The Diploma in Sales and Marketing will provide you with a comprehensive understanding of the sales and marketing process, from market research and strategic planning to developing effective marketing campaigns and closing deals. You'll learn about consumer and business buying behavior, product and brand strategy, pricing tactics, and the various channels used to reach your target audience. The course also covers essential communication skills for both advertising and sales, as well as the latest trends in digital marketing. Courses Are Included In this Diploma in Sales and Marketing (Online) Training: Course 01: Diploma in Sales and Marketing (Online) Course 02: Strategic Planning and Analysis Course 03: Digital Marketing - Growth Hacking Techniques Course 04: Telemarketing & Sales Training Course 05: Diploma in Business Analysis This Diploma in Sales and Marketing at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 200 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Sales and Marketing Apply effective sales techniques to achieve targets. Develop a marketing plan to reach target audiences. Implement strategies to build and manage customer relationships. Analyse market research data to inform marketing decisions. Evaluate and select appropriate marketing channels. Develop and deliver persuasive sales presentations. Invest in your professional growth and embark on a rewarding career path that blends creativity, strategic thinking, and a deep understanding of customer needs. Sign up today and take the first step towards achieving your career goals! Why Choose Our Sales and Marketing Course: Get instant access to this Sales and Marketing course. Learn Sales and Marketing from anywhere in the world Our Sales and Marketing is affordable and simple to understand Sales and Marketing course is entirely online, with interactive lessons with voiceover audio Lifetime access to the Sales and Marketing course materials Sales and Marketing comes with 24/7 tutor support The profitability or failure of a business is determined by the functionality of the Sales and Marketing department. Sales and marketing is the process used to develop and sustain demand, relevance, brand, competitiveness, and other factors of sales and marketing. Without sales and marketing, your brand would be prone to failure due to a lack of sales and revenue. This Sales and marketing training entails a deep dive into consumer perceptions, buyer personas, communication, analytics, and so much more. Assessment Process of Sales and Marketing Assignment and MCQ-Based 60% Marks to pass Instant Assessment Certificates Offered in Sales and Marketing QLS-endorsed certificate CPD-Approved Certificate CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 01: Basics 28:51 1: Basics of Marketing 28:51 Module 02: The Process 35:56 2: The Marketing Process 35:56 Module 03: Strategic Planning 50:32 3: Strategic Marketing 50:32 Module 04: Market Environment 21:19 4: Marketing Environment 21:19 Module 05: Market Segmentations 39:53 5: Market Segmentations 39:53 Module 06: Consumer Buying Behaviour 57:33 6: Consumer Buying Behaviour 57:33 Module 07: Business Markets and Buying Behaviour 37:41 7: Business Markets and Buying Behaviour 37:41 Module 08: Market Research 38:52 8: Marketing Research 38:52 Module 09: Product Strategy 43:22 9: Product Strategy 43:22 Module 10: Branding Strategy 31:59 10: Branding Strategy 31:59 Module 11: Product Life Cycle 23:50 11: Product Life Cycle 23:50 Module 12: Pricing Strategy 1:00:21 12: Pricing Strategy 1:00:21 Module 13: Channels 53:31 13: Marketing Channels 53:31 Module 14: Integrated Communications 47:57 14: Integrated Marketing Communications 47:57 Module 15: Advertising and Sales Promotion 48:08 15: Advertising and Sales Promotion 48:08 Module 16: Personal Selling and Public Relations 1:00:48 16: Personal Selling and Public Relations 1:00:48 Module 17: Direct and Digital Marketing 47:07 17: Direct and Digital Marketing 47:07 Assessment (Optional) 02:00 18: Assignment On - Advanced Diploma in Marketing at QLS Level 7 02:00 Order Your Certificate 02:00 19: Order Your CPD Certificate 01:00 20: Order Your QLS Endorsed Certificate 01:00 Course Completion 01:00 21: Course Completion 01:00 Free Course No 01: Strategic Planning and Analysis 1:55:03 22: Module 01: An Introduction to Strategic Planning 08:25 23: Module 02: Development of a Strategic Plan 15:12 24: Module 03: Strategic Planning for Marketing 08:01 25: Module 04: Strategic and Marketing Analysis 09:25 26: Module 05: Internal Analysis 15:54 27: Module 06: External Analysis 15:03 28: Module 07: Market Segmentation, Targeting and Positioning 11:55 29: Module 08: Approaches to Customer Analysis 15:09 30: Module 09: Approaches to Competitor Analysis 15:59 Free Course No 02: Digital Marketing - Growth Hacking Techniques 2:53:20 31: Module 01: Fundamentals of Digital Marketing 18:15 32: Module 02: Growth Hacking 12:36 33: Module 03: Customer Journey 12:57 34: Module 04: Content Marketing 13:20 35: Module 05: SEO (Search Engine Optimisation) 15:47 36: Module 06: E-Mail Marketing 19:02 37: Module 07: Facebook Marketing 17:56 38: Module 08: Instagram Marketing 20:22 39: Module 09: Twitter Marketing 13:43 40: Module 10: Youtube Marketing 15:27 41: Module 11: Mobile Marketing 13:55 Free Course No 03: Telemarketing & Sales Training 1:47:40 42: Module 01: Introduction to Tele Sales Executive Training 06:42 43: Module 02: All About Telemarketing 04:40 44: Module 03: Elevate Sales on Telephone 06:46 45: Module 04: Prospective Telephone-Sales Expert 06:21 46: Module 05: The Right Words and Phrases to Use on a Sales Call 05:36 47: Module 06: Preparing the Call 06:32 48: Module 07: Opening the Call 07:54 49: Module 08: Structuring the Call 06:20 50: Module 09: Verbal Communication Skills 12:11 51: Module 10: Dealing with Objections 12:11 52: Module 11: Closing the Sale/ Gaining Commitment 09:16 53: Module 12: Dealing with Rejection 06:58 54: Module 13: Close a Sale Call 06:43 55: Module 14: Increasing your Earnings by Expanding Sales 09:30 Free Courses No 04: Diploma in Business Analysis 3:08:23 56: Module 01: Introduction to Business Analysis 11:20 57: Module 02: Business Processes 26:35 58: Module 03: Business Analysis Planning and Monitoring 17:11 59: Module 04: Strategic Analysis and Product Scope 19:17 60: Module 05: Solution Evaluation 16:49 61: Module 06: Investigation Techniques 27:05 62: Module 07: Ratio Analysis 16:18 63: Module 08: Stakeholder Analysis and Management 15:10 64: Module 09: Process Improvement with Gap Analysis 12:55 65: Module 10: Documenting and Managing Requirements 16:07 66: Module 11: Career Prospect as a Business Analyst in the UK 09:36 Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Career changers Business owners Marketing professionals Sales representatives After completing this course, anyone can later enrol in these courses: NCFE Level 3 Diploma in Skills for Business: Sales and Marketing Level 4 Diploma in Sales and Marketing Management (RQF) Level 2 Award in Underage Sales Prevention (RQF) Level 5 Certificate in Sales (RQF) Level 4 Diploma in Sales and Marketing Management (RQF) Level 2 Award in Underage Sales Prevention (RQF) Level 5 Certificate in Sales (RQF) Requirements There are no requirements for enroling in this Sales and Marketing course. Career path Take this Sales and Marketing training to broaden your career opportunities. Sales Manager Marketing Manager Account Executive Business Development Entrepreneur Certificates Certificate Accredited by CPDQS Digital certificate - Included Free for the title course only. Advanced Diploma in Marketing at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Gain, all the relevant skills and fundamental knowledge to run the HR department of any organisation successfully, with the HR Management course. In this comprehensive training course, you will gain an in-depth understanding of the role and responsibilities of the HR department, developing the key skills to work in this field along the way. You will learn about organisational culture, the recruitment process, how to motivate employees and much more. Our expert instructor will take you through fundamental practices such as employee onboarding, induction, training and development. This course includes practical exercises and case studies, as well as step-by-step guidance designed to take your career to the next level. Learning Objectives Demonstrate an understanding of the roles and functions of the human resources department Understand the key practices and principles of HR management Familiarise with the recruitment process, from HR planning to evaluation and control Learn about the importance of onboarding and how to welcome new hires Explore the definition of induction and the induction, training and development process Develop your communication skills to build strong and trusting relationships with clients and colleagues Broaden your knowledge of organisational culture and the factors that influence it Learn how to conduct a performance appraisal and what should be included in it Be able to manage conflict in the workplace and champion equality and inclusion Gain a comprehensive understanding of goal setting and motivation in the workplace Who is this Course for? This introductory HR Management training course is suitable for aspiring HR professionals and those who work in human resources, who are looking to take their career to the next level in a management role. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that you can study at your own convenience. Increase your chances of working for a top organisation, with this formal qualification. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Certificate of Achievement Endorsed Certificate of Achievement At the successful completion of the course, the learners can order an endorsed certificate of achievement by paying the fee of £108. There is an additional £10 delivery charge for international students. Certificate of Completion from Course Gate At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students. Career path On successful completion, learners will be equipped with the fundamental skills and knowledge to manage the HR department of any organisation successfully. Related professions in this field include: HR Manager HR Advisor Payroll & HR Coordinator Head of HR HR Business Partner HR Analyst HR Administrator Course Curriculum Module 01: Introduction to Human Resource Management Human Resource Management 00:15:00 Assessment Module 01 Module 01 Final Quiz Exam - HR Management 00:10:00 Module 02: HR Planning, Recruitment and Selection HR Planning, Recruitment and Selection 00:15:00 Assessment Module 02 Module 02 Final Quiz Exam - HR Management 00:10:00 Module 03: Employee Onboarding Employee Onboarding 00:15:00 Assessment Module 03 Module 03 Final Quiz Exam - HR Management 00:10:00 Module 04: Induction, Training and Development Induction, Training and Development 00:10:00 Assessment Module 04 Module 04 Final Quiz Exam - HR Management 00:10:00 Module 05: Responsibilities of the HR Department's Responsibilities of the HR Department's 00:10:00 Assessment Module 05 Module 05 Final Quiz Exam - HR Management 00:10:00 Module 06: Organisational Culture Organisational Culture 00:10:00 Assessment Module 06 Module 06 Final Quiz Exam - HR Management 00:10:00 Module 07: Motivation, Counseling, Resignations and Retirement Motivation, Counseling, Resignations and Retirement 00:15:00 Assessment Module 07 Module 07 Final Quiz Exam - HR Management 00:10:00 Module 08: Performance Appraisal Performance Appraisal 00:15:00 Assessment Module 08 Module 08 Final Quiz Exam - HR Management 00:10:00 Module 09: Remuneration Policy and Industrial Relations Remuneration Policy and Industrial Relations 00:10:00 Assessment Module 09 Module 09 Final Quiz Exam - HR Management 00:10:00 Module 10: Records and Statistics Records and Statistics 00:30:00 Assessment Module 10 Module 10 Final Quiz Exam - HR Management 00:10:00 Module 11: Employee Motivation Theories Employee Motivation Theories 00:15:00 Assessment Module 11 Module 11 Final Quiz Exam - HR Management 00:10:00 Module 12: Goals and Motivation Goals and Motivation 00:30:00 Assessment Module 12 Module 12 Final Quiz Exam - HR Management 00:10:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 3 Sales Management is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into sales management. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. In today's dynamic business environment, managers from all over the world are constantly being challenged to make the right decisions in as fast and efficient a way as possible. This Level 3 Sales Management is specifically designed to satisfy the needs of business managers and other professionals. It embraces those aspects of management and business policy that are essential in today's business and financial scene. The course will support you in achieving your organizational goals in highly competitive and professional environments, as well as provide you with the knowledge, skills and attitudes needed by an active sales force and managers at all levels in order to function effectively. Who is this Course for? Diploma in Sales Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Mock Exam Mock Exam- Diploma in Sales Management 00:20:00 Final Exam Final Exam- Diploma in Sales Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

[Updated: February 2024] By studying our online life coaching course, you can become a trained coach in the upcoming year. Join Now To Begin Your Life coaching journey. Includes additional benefits & unlimited access to our learning platform. A life coach advises and motivates clients on a multitude of personal and professional difficulties. However, giving guidance, consulting, counselling, mentoring, and offering therapy differs from life coaching. This online course will educate you on what life coaching is actually. Who would miss the chance to get 4 Exclusive Career Development Courses COMPLETELY FREE by enrolling in a single course? Everyone will say, 'No one!' We are offering you the following FREE courses:- Course 01: Career Development Coach Course Course 02: Resilience Training Course Course 03: Mental Health Care Course 04: Diploma in Performance Management Course This Advanced Diploma in Life Coaching at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPD UK Quality Standard (with 250 CPD points) Life coaching functions similarly to a mentor. They encourage people and explain aspects of their lives where they could grow or view things differently. A life coach can help you do a variety of essential things better, much like a baseball coach can help you throw the ball better or swing the bat properly. Working as a life coach is a fulfilling way to serve others while also helping yourself. By becoming a life coach ot Mentor yourself, you can - explore life coaching and mentoring jobs, provide life coaching services, coach people in your field of competence, leverage your own experiences to help and train others to accomplish and establish a fantastic coaching framework that allows you to use your abilities together with your beliefs to coach anyone. So join the life coaching and mentoring course now - train to improve people's personal and professional lives. This Advanced Diploma of Life Coaching & Mentoring training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Mentoring course today - gear up with the essential skills to set yourself up for excellence! What do you learn from this Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care course? Understand the fundamentals and purpose behind life coaching. Traverse the development of core beliefs and manage fears. Learn about the types of life coaching and the key attributes of a life coach. Prepare yourself for the Life Coaching & Mentoring certification test. Familiarise yourself with the basics of spiritual life coaching. Explore the ethical and moral aspects of life coaching and protecting clients. Why Prefer Us for Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care? Earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS after completing this course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support 4 Free Gifts are included in this Life Coaching & Mentoring course Free courses will cover the following topics: Free Course 01: Career Development Coach An Overview of Career Coaching The Career Seeker Aspects of Coaching and Mentoring Ethical Introduction to Personal Development Coach Development of Personality Essential UK Employment Law Fundamental Qualities of a Coach Motivating Your Clients Setting Up as a Coach Effective Communication Skills Free Course 02: Resilience Training Resilience-Dealing with Adversity and Setbacks Pathways to Resilience The Pillars of Resilience Training for Resilience Promoting Emotional Resilience - CASMT Mental Toughness & Resilience Free Course 03: Mental Health Care Introduction to Mental Health Mental Health in the Workplace Mental Health Legislation and Services Community Mental Health Teams (CMHTs) The Participation of the Service User Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned Free Course 04: Diploma in Performance Management The Basics Goal Setting Establishing Performance Goals 360-Degree Feedback Competency Assessments Kolb's Learning Cycle Motivation The Performance Journal Creating a Performance Plan Method of Assessment of Advanced Diploma of Life Coaching & Mentoring MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification of Advanced Diploma of Life Coaching & Mentoring Quality Licence Scheme (QLS) Endorsed Certificate CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy Certificates are available CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Life Coaching: The Purpose and Fundamentals 18:50 1: Introduction Video Preview 01:30 2: Life Coaching: The Purpose and Fundamentals Preview 17:20 Module 02: Coaching and Mentoring Models 27:16 3: Coaching and Mentoring Models Part - 01 14:25 4: Coaching and Mentoring Models Part - 02 12:51 Module 03: Motivating Your Clients 10:21 5: Motivating Your Clients 10:21 Module 04: The Coach/Client Relationship 10:08 6: The Coach/Client Relationship 10:08 Module 05: Develop Your Self-Awareness 18:32 7: Develop Your Self-Awareness 18:32 Module 06: The Development of Core Beliefs and Managing Fears 16:47 8: The Development of Core Beliefs and Managing Fears 16:47 Module 07: Life Coaching Types and Key Attributes of a Life Coach 23:59 9: Life Coaching Types and Key Attributes of a Life Coach 23:59 Module 08: Understanding Emotional Intelligence 16:37 10: Understanding Emotional Intelligence 16:37 Module 09: Basics of Spiritual Life Coaching 15:53 11: Basics of Spiritual Life Coaching 15:53 Module 10: Understanding Spiritual Life Coaching 22:07 12: Understanding Spiritual Life Coaching 22:07 Module 11: Self-Improvement 08:06 13: Self-Improvement 08:06 Module 12: Passion 10:01 14: Passion 10:01 Module 13: Personal Skills 11:00 15: Personal Skills 11:00 Module 14: Management Skills 10:41 16: Management Skills 10:41 Module 15: Understanding the Importance of Personal Finance 11:22 17: Understanding the Importance of Personal Finance 11:22 Module 16: Understanding Personal Money Management 11:55 18: Understanding Personal Money Management 11:55 Module 17: Managing Personal Insurance 09:24 19: Managing Personal Insurance 09:24 Module 18: Designing a Personal Budget 08:48 20: Designing a Personal Budget 08:48 Module 19: Money and Mental Health 08:28 21: Money and Mental Health 08:28 Module 20: A Structure for Client Work and Goal Setting 15:26 22: A Structure for Client Work and Goal Setting 15:26 Module 21: Basic Principles for Business Development and Growth 19:40 23: Basic Principles for Business Development and Growth 19:40 Module 22: The Ethical Coach: Protect Yourself and Your Clients 16:26 24: The Ethical Coach: Protect Yourself and Your Clients 16:26 Final Words 01:00 25: Final Words 01:00 Assessment (Optional) 03:00 26: ASSIGNMENT ON - ADVANCED DIPLOMA IN LIFE COACHING AT QLS LEVEL 7 03:00 Order Your Certificate 02:00 27: Order Your CPD Certificate 01:00 28: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 29: Take your career to the next level with HF Online! 01:00 Free Course No 01: Career Development Coach 2:54:13 30: Module 01: An Overview of Career Coaching 16:13 31: Module 02: The Career Seeker 13:41 32: Module 03: Aspects of Coaching and Mentoring Ethical 15:25 33: Module 04: Introduction to Personal Development Coach 11:22 34: Module 05: Development of Personality 17:23 35: Module 06: Essential UK Employment Law 25:35 36: Module 07: Fundamental Qualities of a Coach 34:01 37: Module 08: Motivating Your Clients 11:42 38: Module 09: Setting Up as a Coach 15:18 39: Module 10: Effective Communication Skills 13:33 Free Course No 02: Resilience Training 1:52:01 40: Module 01: Resilience - Dealing with Adversity and Setbacks 12:12 41: Module 02: Pathways to Resilience 23:20 42: Module 03: The Pillars of Resilience 23:14 43: Module 04: Training for Resilience 22:35 44: Module 05: Promoting Emotional Resilience - CASMT 17:27 45: Module 06: Mental Toughness & Resilience 13:13 Free Course No 03: Mental Health Care 1:51:00 46: Module 01: Introduction to Mental Health 12:29 47: Module 02: Mental Health in the Workplace 13:38 48: Module 03: Mental Health Legislation and Services 18:07 49: Module 04: Community Mental Health Teams (CMHTs) 11:42 50: Module 05: The Participation of the Service User 12:42 51: Module 06: Problem Definition 06:34 52: Module 07: Preparing for Brainstorming 06:52 53: Module 08: Generating Solutions (I) 06:36 54: Module 09: Generating Solutions (II) 07:05 55: Module 10: Analyzing Solutions 05:19 56: Module 11: Selecting a Solution 04:34 57: Module 12: Planning Your Next Steps 02:44 58: Module 13: Recording Lessons Learned 02:38 Free Course No 04: Diploma in Performance Management 36:11 59: Module 01: The Basics (I) 05:53 60: Module 02: The Basics (II) 05:38 61: Module 03: Goal Setting 03:55 62: Module 04: Establishing Performance Goals 03:38 63: Module 05: 360 Degree Feedback 02:31 64: Module 06: Competency Assessments 02:39 65: Module 07: Kolb's Learning Cycle 02:09 66: Module 08: Motivation 03:17 67: Module 09: The Performance Journal 03:08 68: Module 10: Creating a Performance Plan 03:23 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for you, if you: Wish to work as a life coach effectively. Wish to expand your knowledge and resources as a life coach. Want to add life coaching to the list of services you already provide as a counsellor, therapist, teacher, speaker, author, or other professional. Wish to become more knowledgeable about and comprehend the life coaching and mentoring sector. Desire a step-by-step system and effective instruments with outcomes that can be verified. Wish to increase your stature and self-assurance as a life coach. Requirements Students from all educational backgrounds are welcome to enrol in this Life Coaching & Mentoring course, which has no academic entry requirements. Career path After completing this Life Coaching & Mentoring course, you can explore trendy and in-demand jobs related to this course, such as: Life Coach - £25,000 to £50,000 Career Coach - £30,000 to £60,000 Executive Coach - £50,000 to £100,000 Health and Wellness Coach - £25,000 to £45,000 Business Coach - £35,000 to £70,000 Relationship Coach - £30,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Advanced Diploma in Life Coaching at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Advanced Diploma in Life Coaching at QLS Level7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Life Coaching course, you need to order to receive aCertificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Airport Management : Airport Management This comprehensive Airport Management course covers all aspects of airport operations, from ground handling and air traffic control to passenger services and airport security. Our Airport Management course provides you with the knowledge and skills needed to succeed in the fast-paced and dynamic world of airport management. Our Airport Management program is designed by experts in the field. With this Airport Management : Airport Management course, you will learn through a combination of theoretical study and hands-on experience, making you highly sought after by employers in the Airport Management industry. Our Airport Management : Airport Management course covers a wide range of topics, including Airport Planning and Development, Airport Management and Operations. Upon completion of our Airport Management program, you will be equipped with the skills and knowledge needed to manage airports effectively, ensuring the safe and efficient operation of the entire Airport Management. Special Offers of this Airport Management: Airport Management Course This Airport Management: Airport Management Course includes a FREE PDF Certificate. Lifetime access to this Airport Management: Airport Management Course Instant access to this Airport Management: Airport Management Course Get FREE Tutor Support from Monday to Friday in this Airport Management: Airport Management Course Main Course Level 5 Diploma in Airport Management Gift Courses Course 01: Project Management Course Course 02: Leadership and Management Course Course 03: Communication Skills Course Course 04: Level 4 Time Management [ Note: Free PDF certificate will provide as soon as complete the Airport Management : Airport Management ] Airport Management : Airport Management Industry Experts Designed this Airport Management: Airport Management course into 20 detailed modules. Assessment Method of Airport Management: Airport Management After completing each module of the Airport Management : Airport Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Airport Management: Airport Management After completing the MCQ/Assignment assessment for this Airport Management : Airport Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Airport Management : Airport Management The Airport Management: Airport Management Course is ideal for anyone interested in pursuing a career in airport management. Requirements Airport Management : Airport Management Students who intend to enrol in this Airport Management: Airport Management course must meet the following requirements: Airport Management: Good command of the English language Airport Management: Must be vivacious and self-driven Airport Management: Basic computer knowledge Airport Management: A minimum of 16 years of age is required Career path Airport Management : Airport Management With the help of the Airport Management: Airport Management course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Career Development Masterclass: Become a Copywriter will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Career Development Masterclass: Become a Copywriter will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Career Development Masterclass: Become a Copywriter and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Career Development Masterclass: Become a Copywriter is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Career Development Masterclass: Become a Copywriter. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Career Development Masterclass: Become a Copywriter will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: What Niche Best Fits Your Interests Lesson 01: How to Find Your Niche 00:04:00 Lesson 02: How to Find a Niche Market: A Step-By-Step Guide 00:04:00 Lesson 03: The Advantages of Having a Niche Market 00:04:00 Lesson 04: 5 Ways to Research Your Potential Customers 00:03:00 Lesson 05: 5 Simple Steps To Find Your Niche Market 00:04:00 Lesson 06: Ways to Narrow Down Your Niche Market 00:03:00 Section 02: Ways to Hone Your Skills as A Copywriter Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful 00:04:00 Lesson 02: The Importance of Written Communication Skills 00:04:00 Lesson 03: 5 Reasons why Feedback may be the Most Important 00:04:00 Lesson 04: What Copywriting Certification Programs Can Teach You 00:04:00 Lesson 05: 8 Online Tools That Will Improve Your Writing 00:03:00 Lesson 06: Why Should You Network? 00:04:00 Lesson 07: Why New Writers Should Enter Writing Competitions 00:03:00 Section 03: Communicating with Your Prospect Lesson 01: How To Get The Most Out Of Customer Polls And Surveys 00:04:00 Lesson 02: How to Identify a Target Demographic 00:04:00 Lesson 03: Learn Your Customers Habits 00:03:00 Lesson 04: 11 Ways to Provide Great Customer Service 00:03:00 Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers 00:04:00 Section 04: Expanding Your Business Lesson 01: The Easiest Way to Build Your Business Through Referrals 00:04:00 Lesson 02: What is a Paid Online Advertising Strategy? 00:03:00 Lesson 03: What Is a Portfolio Website and Why You Need It? 00:04:00 Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement 00:03:00 Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use 00:03:00 Section 05: Niches that Copywriters Work In Lesson 01: Break into the Self-Improvement Market 00:04:00 Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies 00:04:00 Lesson 03: Health Copywriting- Working to Improve People's Lives 00:06:00 Lesson 04: Financial Services 00:04:00 Lesson 05: Christian Market - Writing for a Higher Purpose 00:04:00 Section 06: Why Become a Freelance Copywriter Lesson 01: Choose Your Own Working Hours 00:05:00 Lesson 02: The Newbie's Guide to Making the Most of Remote Work 00:04:00 Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career 00:03:00 Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets 00:04:00 Lesson 05: Potential to Earn Higher than Average Income 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00