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Are you looking to improve your current abilities or make a career move? Our unique operations management course might help you get there! Expand your expertise with high-quality training - study the operations management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the operations management online training course. This Diploma in Operations Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Diploma in Operations Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Diploma in Operations Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The operations management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the operations management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this operations management course. This operations management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this diploma in operations management program today and gear up for excellence. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the operations management course: Cleaning Supervisor 01: Introduction to Operations Management Cleaning Supervisor 02: Project Management Cleaning Supervisor 03: Business Development and Succession Planning Cleaning Supervisor 04: Process Management Cleaning Supervisor 05: Supply Chain Management Cleaning Supervisor 06: Planning & Forecasting Operations Cleaning Supervisor 07: Procurement & Purchasing Management Cleaning Supervisor 08: Manufacturing & Delivery Operations Cleaning Supervisor 09: Quality Management Cleaning Supervisor 10: Managing Risk and Recovery Cleaning Supervisor 11: Performance Management Cleaning Supervisor 12: Talent Management Cleaning Supervisor 13: Communication Skills Cleaning Supervisor 14: Negotiation Techniques Cleaning Supervisor 15: Conflict Management Cleaning Supervisor 16: Stress Management Cleaning Supervisor 17: Time Management Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Operations Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this operations management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this Diploma in Operations Management training can lead you to the following career opportunities: Operations Manager Business Operations Analyst Program Manager Business Process Manager Production Manager Project Manager Supervisor General Manager Production Executive Certificates Certificate of completion Digital certificate - £10 Diploma in Operations Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Operations Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

*** Use coupon WELCOME 10 to get 10% off *** 9-in-1 Operations Management Level 3 Bundle The success of any organisation depends on effective operations management. Because every business produces products, services, or both, it has an operations function. The functions that develop, plan, direct, and enhance every activity that transforms resources into goods or services in manufacturing and service firms are covered by the operations management training program. This Operations Management course covers all the most recent subjects to keep you current on the operations management job market. In addition, this course will improve your abilities by covering everything from fundamental to advanced Operations Management topics. As a result, you'll be more effective at Operations Management work once you've finished our Operations Management program. This Operations Management was developed by experts with the future-focused worker in mind and considered how the modern workplace is constantly changing. After enrolling in our Operations Management training course, you can email trained instructors using our support program with any queries you may have. Enrol real quick in the package if you want a bright future in operations management. This Operations Management Bundle Contains 09 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Operations Management Course 02: Quality Assurance (QA) Manager Course 03: Import/Export Processing Course 04: Material Management Course 05: Content Management Strategy Course 06: Social Media Manager Course 07: Sales and Marketing Coordinator Course 08: Diploma in Meeting Management Course 09: Conflict Management Training Learning Outcome After completing the course, you will gain an in-depth understanding of the following: Learn about operations Management and the Organization Understand Product and Service Management Be able to manage operations and Supply Chain Management Learn about Inventory Management Know how to Schedule Management of Quality in Operations Understand the facility's Planning and Management Why Prefer This Operations Management Bundle? All-in-one package of 09 premium courses' Operations Management bundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. *** Course Curriculum *** Our Operations Management bundle courses consist of the following learning modules: Course 01: Diploma in Operations Management Module 01: Introduction Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills CPD 95 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wishes to improve their professional abilities, prepare for a new job, or upskill in preparation for promotion should take the Operations Management Training course. Requirements You will not need any prior background or expertise. Career path The following employment prospects are available to you if you enrol in this Operations Management bundle: Operations Manager Business Operations Analyst Program Manager Business Process Manager Production Manager Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the courses in the bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Lifeguard Training course might help you get there! Expand your expertise with high-quality training - study the Lifeguard Training course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Lifeguard Training online training course. The Lifeguard Training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Lifeguard Training course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Lifeguard Training training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Lifeguard Training course: Module 01: Professional Lifeguard Introduction to lifeguard Decision Making Legal Considerations Module 02: Lifeguard Observation Recognising Distress and Drowning Process of Drowning Victim Recognition Practical Observation Skill Module 03: Safety and Risk Management Facility Safety Check Weather Conditions Tornadoes Risk Management Module 04: Emergency Response Activity Chain of Survival Communication Signals Emergency Action Plans Early Activation of Emergency Medical Services Module 05: Rescuing a Responsive Victim Rescue Equipment Land-Based Assists Water Entry Water Rescue on the Surface Water Rescue under the Surface Special-Situation Rescues After Rescue Measures Module 06: Rescuing an Unresponsive Victim Recognising an Unresponsive Person Rescues on and below the Surface In-water Rescue Breathing Rapid Extrication Transferring to EMS Module 07: Injury Prevention How Injuries Happen Effective Guarding-Injury Prevention Challenges Mechanisms of Injury and Symptoms Managing a Spinal Injury on Land Managing a Spinal Injury in the Water Module 08: First Aid Primary Assessment Secondary Assessment Control of Bleeding Wounds Major Wounds: First Aid Recommendations Injuries to Muscles, Bones and Joints Module 09: Respiratory Emergencies Causes of Respiratory Emergencies Respiratory Distress and Respiratory Arrest Airway Obstruction Rescue Breathing Module 10: Cardiac Emergencies Cardiac Chain of Survival Basic Life Support Heart Attack Sudden Cardiac Arrest (SCA) Automated External Defibrillator(AED) Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Lifeguard Training course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Do you want to improve your career prospects? Are you struggling to find a job? Would you like to learn more about the job market? If you answered yes to any of these questions, you need the Career Coaching course. This course will teach you everything you need to know about career coaching, from motivating your clients to the essentials of UK employment law. You'll learn about coaching and mentoring models, ethical coaching and mentoring, and how to communicate effectively with your clients. You'll also learn about personal, management, and functional skills. Take advantage of this opportunity to learn more about career coaching and improve your job prospects. Sign up for the Career Coaching course today! Are you prepared to advance in your career? Now is the time to begin career coaching! Learning Outcomes: Understanding of the principles and theories of career coaching Ability to assess an individual's career goals and current work situation Knowledge of various career development tools and resources Ability to create personalised career plans and strategies for clients Skilled in identifying and overcoming career-related challenges and obstacles Understanding of the job market trends and industries Knowledge of resume writing and job search strategies Familiarity with job interviewing techniques and skills Ability to provide support and guidance to clients throughout their career journey Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Experts created the Career Coaching course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the Career Coaching course materials. Then, from any internet-enabled device, access the Career Coaching course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! ****Course Curriculum**** Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Aspects of Coaching and Mentoring Ethical Module 04: Coaching and Mentoring Models Module 05: Motivating Your Clients Module 06: The Coach/Client Relationship Module 07: Effective Communication Skills Module 08: Personal Skills Module 09: Management Skills Module 10: Functional Skills Module 11: Essential UK Employment Law Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This career coaching course is for you if you: Wish to gain a better understanding of Career Coaching. Already work in career counselling and want to learn more about it. Are a student pursuing a relevant field of study. Seeking employment in the career coaching field. Requirements You will not need any prior background or expertise to enrol in this course. Career path Careers Adviser Career Consultant Career Coach Career Development Practitioner Depending on your profession, you may receive anything from £21,000 to £45,000 per year in the UK. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Career Coaching at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Career Coaching at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

A career in career development coaching is a relatively new phenomenon in the United Kingdom. However, with the increasing competition in the job market, people are more willing nowadays to invest in hiring career coaches. So, if you are thinking of developing your career coaching skills or maybe initiating a career in this profession, our course can be your guiding light. As a career coach, your job will be to assist other people in building their skills and capabilities required to improve their job-searching skills. You are also supposed to help your clients in other aspects of career development, such as resume building, and improving their interviewing skills as well as their negotiating skills. This job will necessitate you to be up to date with the latest hiring practices and information to be able to help your clients effectively. Therefore, our course in Career Development Coach can ensure that your skills and knowledge as a career coach are updated. You can also benefit from this course if you are entirely new to this profession and trying to find a starting point. This course can be the kickstart to begin your career as a career development coach. Learning Outcomes of the Course: Understand the basics of career coaching Learn about various coaching and mentoring models Know about the essential Uk employment law Acquire the fundamental qualities of a coach Gain professional knowledge about coach/client relationship Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Our Career Development Coach course contains twelve separate modules. Each module is designed in a thorough and comprehensive manner to ensure your clear understanding of the topics discussed. ****Course Curriculum**** Here is the curriculum breakdown of Career Development Coach course: ***Career Development Coach*** Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Aspects of Coaching and Mentoring Ethical Module 04: Coaching and Mentoring Models Module 05: Introduction to Personal Development Coach Module 06: Development of Personality Module 07: Essential UK Employment Law Module 08: Fundamental Qualities of a Coach Module 09: Motivation and Mindset Module 10: The Coach/Client Relationship Module 11: Setting Up as a Coach Module 12: Effective Communication Skills Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Career Development Coach course. This course is designed for: Anyone interested in developing their skills Anyone already in the relevant profession Anyone wanting to enter the relevant profession Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Career Development Coach course allows you to study at your own speed and grow a quality skillset. Career path A certificate in Career Development Coach course can open up various exciting career opportunities, such as: Careers Adviser Life Coach Career Coach The average salary for a Career Adviser can be £21,000- £35,000 per annum for anyone residing in the United Kingdom.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique PA - Personal Assistant Course might help you get there! Expand your expertise with high-quality training - study the Personal Assistant and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Personal Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Upon successful completion of the PA - Personal Assistant course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This PA - Personal Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the PA - Personal Assistant course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This PA Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the PA course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. With this comprehensive PA - Personal Assistant course, you can achieve your dreams and train for your ideal career. The Personal Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this PA - Personal Assistant course and take a step toward a brighter future! *** Course Curriculum *** PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 3: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 5: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Personal Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this PA course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this PA course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Personal Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course is the gateway to unlocking your full potential as a confident and captivating presenter with essential skills and techniques to engage audiences, deliver impactful speeches and conquer stage fright. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to structure a presentation and include supporting data and insights Know basic PPT skills such as exploring PowerPoint's views, understanding Notes Pane, customizing the PowerPoint interface, or changing themes and colors Understand the design principles for compelling visuals and slides, such as duplicating and reordering slides or reusing and copying slides Learn how to use themes and layouts, add animations, print, reuse, and copy slides Understand Infographics and Media in PPT presentation such as adding and editing charts, advance chart options, structuring tables, and adding audio and video Get acquainted with new design features such as morph transitions, insert icons, 3D Animations, Pre-Animated 3D Models, and Insert Zoom Slides Understand how to work with pictures, remove the picture backgrounds, or create a photo album Learn how to navigate the ribbon, explore the menu bar, and understand the different tasks that can be performed Why Presentation Skills Training Course right for you? This comprehensive Presentation Skills Training course is the perfect way to kickstart your career in the field of presentation. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Presentation Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Getting Started Welcome and Getting to Know Your Instructor What will You learn? Who is This Course For? Prepare Your Presentation Step 1 - Preparation Step 2 - Get to Know Your Audience Step 3 - Set Your Objectives Step 4 - Consider Your Approach Step 5 - Make a Presentation Plan Step 6 - Presentation Strategies & Techniques - Giving People a Reason to Listen Step 6 - Presentation Skills Step 6 - Effective Communication Step 6 - Verbal Communication Step 6 - Motivational Language Step 6 - Non Verbal Communication Step 6 - Telling Stories Step 6 - Memorable Content Step 6 - RER Method Step 6 - Using Case Studies Step 6 - Calming the Nerves Step 7 - Prepare Your Materials Step 8 - Practice Step 9 - Evaluation Step 10 - Presentation Day Contingencies The Final Word Guest Interview Wrap Up Who should take this course? This comprehensive Presentation Skills Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of presentation. Entry Requirements There are no academic entry requirements for this Presentation Skills Training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? 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Find out the skills and knowledge of the project manager. This useful course on Project Manager explains how to manage a project successfully and makes the road to mastering project management easier. Enrol now, then! You will learn both project management and global project management in this Project Manager course. Various ideas, including the project life cycle, quality management, human resource management, and conflict management, will be covered. You will identify planning tools and comprehend effective planning and scheduling techniques. Additionally, you will learn how to plan meetings and conferences and how to carry out, maintain, control, and finish a project. This Diploma in Project Manager Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! You will get the opportunity to study from professionals in the field and swiftly acquire the specialised information and abilities required to launch your career in the area. This Project Manager course, together with additional education and training, can assist you in realising your goals and laying the groundwork for a fulfilling career. Learning outcome After completion of this Project Manager course, you will: Get a basic understanding of project management. Learn about global project management Discover the project life cycle. Acquire knowledge about quality management, human resource management, and conflict management Learn how to organise and schedule things effectively. Possess meeting and conference planning skills. Determine your planning resources. Understand how to carry out, keep up, manage, and finish the project. So enrol in this Project Manager course right now to take advantage of the chance to obtain the crucial information you require. Why Prefer This Project Manager Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Project Manager course: Module 01: Introduction to Project Management Module 02:Global Project Management Module 03: Project Life Cycle Module 04: Quality Management Module 05: Effective Planning & Scheduling Module 06: Human Resource Management Module 07: Communication Skills Module 08:Organising Meetings and Conferences Module 09: Conflict Management Module 10: Planning Tools Module 11: Executing the Project Module 12: Maintaining and Controlling the Project Module 13: Closing Out Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Project Manager Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone may enrol in this course. Project managers want to improve their abilities and increase the frequency of successful projects. People involved in projects who want to learn more about how projects operate Young professionals and recent graduates who are considering careers in project management Anyone who wishes to improve their knowledge and abilities in project management Requirements No prior background or expertise is required. Career path After completing this Project Manager course, you may search for a number of work prospects in the related field with additional education, training, and experience. Project manager IT project manager Business project manager Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Project Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Project Manager Training, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)