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57010 Courses delivered Online

EFT - Emotional Freedom Technique Course

By One Education

Fill your knowledge gap with the most in-demand training on EFT - Emotional Freedom Technique. Your pocket-friendly compact learning pack! This course is suitable for any enthusiastic learner ready to take the Beginner to Advance learning trip of EFT - Emotional Freedom Technique. Gain ultimate knowledge of EFT - Emotional Freedom Technique Grab the opportunity and amplify your skills with this EFT - Emotional Freedom Technique course The training package includes: EFT Mental Health Awareness Diploma Emotional Intelligence and Human Behaviour Dedicated tutor support and 24/7 customer support are available to all students with this premium quality EFT-Emotional Freedom Technique training. This premium online training ensures your professional development with CPD QS accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certificate. Key Benefits Eligibility for CPD QS accredited certificates on successful completion Learning materials contain engaging audio-visual elements for your comfort Freedom to study at your own pace 24/7 access to the materials for 12 months Full Tutor support on weekdays (Monday - Friday) This online training has been designed by industry experts and will give you an in-depth understanding of this topic. The certificate you'll achieve after completing the EFT - Emotional Freedom Technique bundle will help you land the job you want in a related field. Curriculum Breakdown: Module 01: What Is EFT (Emotional Freedom Technique)?Module 02: EFT and Emotions, The Brain (EFT with the body)Module 03: EFT ProcedureModule 04: Detailed Instructions of EFTModule 05: Applying EFT to Physical IssuesModule 06: Treating Children with EFTModule 07: EFT That Can Improve/ Heal Life & TipsModule 08: Doing Business with EFT Method of Assessment Students will have to take automated multiple-choice exams for the following courses to complete the EFT - Emotional Freedom Technique training. The exams will be online, and you will need to score 60% or above to pass. After successfully passing each exam, you will be able to apply for your CPD QS -accredited certificate. Accredited Certificate Once you have finished the EFT - Emotional Freedom Technique bundle, you will be eligible to apply for CPD QS accredited certificates for each course in this bundle as proof of your new skills and continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying EFT (within the UK: £89, International: £99) Mental Health Awareness Diploma (within the UK: £109, International: £199) Emotional Intelligence and Human Behaviour (within the UK: £109, International: £199) Who is this course for? The EFT - Emotional Freedom Technique bundle is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! Requirements There are no formal entry requirements for the EFT - Emotional Freedom Technique bundle, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without hesitation. Career path Studying the training is designed to help you get the job of your dreams or even that promotion you've always wanted.

EFT - Emotional Freedom Technique Course
Delivered Online On Demand14 hours
£21

Earning Money from Home Course

By One Education

Do you disfavour boring official desk jobs? Looking for ways to make money from home? The number of home workers in the UK has grown by over 20% in the past 5 years. So, maybe you are looking for a way to make money from the comfort of your own home too. Look no further! Our Earning Money from Home course will help you learn the basics of setting up an online business, so you can start earning money with minimal effort. Our online training course is perfect for those who are interested in starting an online business from anywhere. With nine comprehensive lessons covering the most popular ways to make money from home, you can learn how to become an expert in your field by improving your understanding of how to set up a successful business. You will get access to our unique insights on best-selling niches that can help you monetise quickly and effectively, how to create and launch great blogs with high profit potential, how to sell digital products like courses or photos, and even about how Tips. Freelance writing and custom work can bring more income to your pocket. Enrol today and get ready to unlock the secrets of setting up an online business! Easily unlock new skill sets with our helpful training courses! Top Benefits of Earning Money from Home: Do Your Job from Anywhere. Make Money with the Best Currencies. Work Any Time of the Day. Have More Time. Learning outcomes Become familiar with the various ways to earn money from home. Recognise the many online employment opportunities and the expertise needed for each. Gain knowledge on how to launch a successful internet business. Determine the resources and probable start-up costs required to create an internet business. Gain the knowledge and abilities required to sell and advertise an internet business. Get financial management and budgeting skills for internet enterprises. Learn how to manage client connections and formulate a customer service plan. Recognise how to assess an internet business's performance and how to maintain long-term growth Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Expert tutor support. Course Features: Earning Money from Home Lesson 01 - Introduction: Making Money From Home Lesson 02 - Latest Ways to Earn Money Online Lesson 03 - Work from home jobs for beginners Lesson 04 - Best Selling Niches for making money online Lesson 05 - How to make money from an awesome blog Lesson 06 - How to make money selling online courses Lesson 07 - How to sell your photos online for more cash Lesson 08 - How to make money as a freelance writer Lesson 09 - How to make money from customer service jobs from home Lesson 10 - How to be a Virtual Assistant and start making income Lesson 11 - How to make money with a podcast Lesson 12 - How to make money on Amazon Lesson 13 - How to make money with transcription jobs Lesson 14 - How to make money as an online proofreader Lesson 15 - Making money with membership sites Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Earning Money from Home course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. This course is particularly effective for: Web developer Website tester Customer care customer service representative Online educator Virtual assistant Captioner Transcriptionist Requirements This Earning Money from Home course is open to all, with no formal entry requirements. Career path The following professions are popular in this field Freelance Writer Virtual Assistant Web Designer Social Media Manager Online Tutor The salary range for earning money from home in the UK usually depends on the profession and can range anywhere from £5 to £50 per hour. Certificates Certificate of completion Digital certificate - Included After completing the course, you will get FREE PDF certificate. Certificate of completion Hard copy certificate - £15 After completing the course, you can get CPD accredited Hardcopy certificate by paying £15 (Internationally, £15+£10= £25)

Earning Money from Home Course
Delivered Online On Demand2 hours
£21

Family Support Worker Diploma Course

By One Education

Do you consider yourself a kind and compassionate person who loves helping people struggling with illness? If so, a career as a Support Worker might be for you. Support Workers provide support to individuals and families by carrying out various household and personal care tasks. It is a very gratifying profession. What precisely does a support worker do for a living? They help people who need varying types of help to live independent lives. In addition, they are vital carers for individuals and their families. Support workers provide practical support such as filling out paperwork, helping with household work, administering medication and providing personal care. They often provide emotional support too. As a support worker, you'll be helping people to live better lives. It's possible to find a job as a support worker with no prior experience at all. So enrol in our course to learn all the required knowledge and tips for starting a career as a Social Worker. Learning Outcome of Support Worker course Understand the principles and functions of a Support Worker. Get to know the career prospects Introduce yourself to support-related legislation, policy, and guidance. Learn about the impact of parental mental health problems on parenting and children. Familiarise yourself with intervention and support for children and families with mental health issues and parental substance misuse. Understand how to assist children coping with parental divorce or separation. Become acquainted with safeguarding and skilled at assessing needs. Enhance your abilities in disabled children, caregivers, youth institutions, and contextual safeguarding. Acquire a better understanding of the personal qualities required for relationship development. The training package includes: Family Support Worker Family Law Couples Therapy & Counselling This premium online training ensures your professional development with CPD QS accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certificate. Key Benefits Eligibility for CPD QS accredited certificates on successful completion Learning materials contain engaging audio-visual elements for your comfort Freedom to study at your own pace 24/7 access to the materials for 12 months Full Tutor support on weekdays (Monday - Friday) Course Curriculum: Module 1: Introduction To Family Support Work Definition of Family Support Principles of Family Support Functions Duties & Responsibilities Daily Activities The Key Qualities How To Become A Family Support Worker Salary and Working Hours Professional Development Career Prospects Summary/Keynotes of The Module Module 2: Legislation, Policy, and Guidance Introduction to Legislation, Policy, and Guidance History of Child Protection Legislation Overview of legislation - England The Children and Families Act of 2014 Policy and guidance - England Legislation, Policy and guidance - Scotland Legislation, Policy and guidance - Northern Ireland Legislation, Policy and guidance - Wales Summary/Keynotes Of The Module Module 3: Solving Family Issues: part-1 Parental mental health - how to help children living with parents with mental health problems Parental mental health - intervention and support for children and families Peer support for children and young people Monitoring progress Parental substance misuse - how to help children living with parents who misuse alcohol and drugs Parental substance misuse - assessing the risk of parental alcohol and drug misuse Parental substance misuse - intervention and support for children and families Domestic abuse Risk factors for all child abuse and neglect Summary/Keynotes of The Module Module 4: Solving Family Issues: part-2 Separation, divorce, and parental responsibility Helping children with divorce or separation What is parental responsibility? Who has parental responsibility? Separation, divorce, and contact What the law says about child contact General advice on talking about difficult topics Why it's good to talk Creating the right situation Starting the conversation Listening is important too Talking about life-changing topics Books to help to talk about difficult topics Summary/Keynotes of The Module Module 5: Safeguarding - assessing need and providing help: Part-1 Introduction to Safeguarding Who is involved with safeguarding? Child-Centred Approach to Safeguarding Coordinated Approach to Safeguarding Assessing need and providing help Early help Identifying children and families who would benefit from early help Effective assessment of the need for early help Provision of effective early help services Access, referral, and information sharing Summary/Keynotes of The Module Module 6: Safeguarding - assessing need and providing help: Part-2 Disabled children, carers, youth establishments, and contextual safeguarding Assessment of disabled children and their carers Assessment of young carers Assessment of children in secure youth establishments Contextual safeguarding Assessment purpose, protocols, principles, and parameters Analysis, outcomes, and timeliness Developing a clear analysis Focusing on outcomes Timeliness Summary/Keynotes of The Module Module 7: Building relationships Types of family and what makes healthy families Why relationships are key to good social work The importance of relationships in social work to relationships in social work The personal qualities required for relationship building Working on empathy to build relationships The professional attributes required for relationship building Self-knowledge and professional use of self in relationship building Taking an individualised approach Involving the parents What parents want from the relationship Sharing information Building trust with the family Challenges in relationship building Summary/Keynotes of The Module This online training has been designed by industry experts and will give you an in-depth understanding of this topic. The certificate you'll achieve after completing the Support Worker bundle will help you land the job you want in a related field. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the following courses under the Support Worker training, learners will be able to order endorsed certificates as proof of their achievement: Family Law (within the UK: £109, International: £119) Couples Therapy & Counselling (within the UK: £109, International: £119) Hardcopy of these certificates of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying the certificate prices mentioned besides the respective course's name. Certification Once you have finished the course, you will be eligible to apply for a CPD QS accredited certificate as proof of your new skills and your continued professional development. Certificates are available as PDF for £9, or you can request a hard copy to be sent in the post for £15. Who is this course for? The Support Worker bundle is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! Requirements There are no formal entry requirements for the Support Worker bundle, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without hesitation. Career path Enrolling in the course will help you develop various skills and pave the way for advancement in your career, as well as explore a suite of gratifying opportunities, such as : Family support worker Mental health support worker Safeguarding officer Family support and adult care centre Public health sectors Volunteer Social worker These jobs pay between £21,000 to £70,000 yearly in the UK.

Family Support Worker Diploma Course
Delivered Online On Demand13 hours
£21

Level 5 Teaching Qualification with Level 7 TESOL Diploma Course

By One Education

The Level 5 Teaching Qualification with TESOL Certificate course provides participants with a comprehensive understanding of educational principles and effective teaching methodologies. This program is designed to equip educators with the knowledge and skills needed to excel in diverse teaching environments, with a specific focus on Teaching English to Speakers of Other Languages (TESOL). Throughout the course, participants will delve into the foundations of education, exploring key theories and pedagogical approaches. The curriculum covers a wide range of topics, including lesson planning, classroom management, and assessment strategies. Emphasis is placed on fostering an inclusive and engaging learning environment that caters to the needs of diverse student populations. The TESOL component of the course is designed to develop participants' proficiency in teaching English as a second language. This includes an in-depth exploration of language acquisition theories, language teaching methodologies, and practical strategies for teaching listening, speaking, reading, and writing skills. The course also addresses cultural considerations and intercultural communication to enhance participants' ability to work effectively in multicultural settings. Through a combination of theoretical knowledge and practical application, participants will develop the confidence and competence to deliver effective and dynamic lessons. The course encourages reflective practice, enabling educators to continuously evaluate and improve their teaching methods. Upon successful completion of the Level 5 Teaching Qualification with TESOL Certificate course, participants will be well-prepared to pursue teaching opportunities in a variety of educational settings, both domestically and internationally. NCFE Level 5 Diploma in Education and Training Unit 01: Teaching, Learning And Assessment In Education And Training Unit 02: Developing Teaching, Learning And Assessment In Education And Training Unit 03: Theories, Principles And Models In Education And Training Unit 04: Wider Professional Practice And Development In Education And Training Optional Units - Unit 01: Developing, Using And Organising Resources In A Specialist Area Optional Units - Unit 02: Inclusive Practice Optional Units - Unit 03: Effective Partnership Working In The Learning And Teaching Context TESOL/TEFL Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment CPD 480 CPD hours / points Accredited by CPD Quality Standards Certificates Level 7 TEFL (TESOL) Advanced Diploma Hard copy certificate - £119 NCFE Level 5 Diploma in Education and Training (RQF) Hard copy certificate - £459

Level 5 Teaching Qualification with Level 7 TESOL Diploma Course
Delivered Online On Demand3 weeks
£21

ASP .NET Diploma Training Course

By One Education

The ASP.NET is all you need to advance your career in the relevant fields. Enrol now to discover everything you need to know about the ASP.NET and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand! Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the ASP.NET Core MVC Webforms - Build Real Projects course: Section 01: Getting Started Section 02: ASP.NET Basics Section 03: Prerequisites: HTML, CSS and Bootstrap Section 04: ASP.NET MVC: Movie Project Section 05: Creating Controller Section 06: Creating View Section 07: Creating Model Section 08: Database Migrations Section 09: Working with Database Section 10: Add search to ASP.NET Core MVC app Section 11: Model Update Section 12: Validations Section 13: Examine the Details and Delete Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This ASP.NET course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This ASP.NET course is open to all, with no formal entry requirements. Career path Upon successful completion of the ASP.NET Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

ASP .NET Diploma Training Course
Delivered Online On Demand6 hours
£21

Inventory Management Training Course

By One Education

Do you ever wonder how businesses manage their inventory to ensure they always have enough products on hand, but not so much that it ties up valuable resources? Look no further than our comprehensive course, Inventory Management Training, which provides a deep dive into the world of inventory strategy and operations. Through a combination of engaging modules and real-world case studies, our Inventory Management Training course covers everything from the basics of inventory management to advanced techniques for calculating economic order quantity and conducting ABC analysis. With a particular focus on the procurement process and pricing of store receipts, we examine effective strategies for managing inventory levels and maximizing profitability. At the end of the Inventory Management Training course, you'll walk away with a thorough understanding of the principles and practices that underpin successful inventory management. With our expert guidance and in-depth analysis, you'll gain the knowledge and confidence to make informed decisions and navigate the complex and dynamic world of inventory management. Don't miss out on this opportunity to enhance your skills and advance your career - enrol in Inventory Management Training today and join the ranks of successful inventory managers around the world. Learning Outcomes: Develop an understanding of the principles and practices of inventory management Learn effective strategies for managing inventory levels and maximizing profitability Develop analytical skills for calculating economic order quantity and conducting ABC analysis Understand the procurement process and pricing of stores receipts Be able to make informed decisions and navigate the complex and dynamic world of inventory management How Will CPD Accredited Value You? After successfully completing the Inventory Management Course, you will receive a CPD accredited FREE certificate. CPD accreditation ensures that the training programme or course you have completed has been independently reviewed and meets rigorous quality standards. By achieving CPD accredited certificates, you can enhance your career prospects, build your professional reputation, and stay competitive in today's job market. The Inventory Management Training course is designed to provide a comprehensive understanding of the principles and practices that underpin successful inventory management. Through engaging modules and real-world case studies, learners will gain insights into the basics of inventory management, advanced techniques for calculating economic order quantity and conducting ABC analysis, and effective strategies for managing inventory levels and maximizing profitability. By the end of theInventory Management Training course, learners will be equipped with the knowledge and skills to make informed decisions and navigate the complex and dynamic world of inventory management. Whether you're a business owner looking to optimise your inventory management practices or a professional seeking to enhance your skills, this course is a must-have for anyone interested in the world of inventory management. Inventory Management Training Course Curriculum: Inventory Management Section 01: Meaning & Objective Inventory Management Section 02: Level For Inventory Inventory Management Section 03: Economic Order Quantity Inventory Management Section 04: Example of EOQ Inventory Management Section 05: ABC Analysis Inventory Management Section 06: Procurement Process Inventory Management Section 07: Pricing Of Stores Receipts How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Inventory Management course is ideal for- Business owners looking to optimise their inventory management practices Inventory management professionals seeking to enhance their skills Supply chain professionals interested in inventory management Business students interested in the field of inventory management Anyone interested in gaining a comprehensive understanding of inventory management Requirements You can enrol in our Inventory Management course without any formal requirements. All you need is a device with internet connectivity, and you're good to go! You can complete the Inventory Management course at your own pace, so start your learning journey today. Career path After complete Inventory Management course, you can explore jobs such as: Inventory Manager: £25,000 - £50,000 per year Supply Chain Manager: £30,000 - £70,000 per year Logistics Manager: £25,000 - £60,000 per year Operations Manager: £30,000 - £80,000 per year Business Analyst: £25,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included After successfully completing this Inventory Management course, You can apply for a FREE CPD Accredited PDF Certificate. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Inventory Management Training Course
Delivered Online On Demand4 hours
£21

Contract Management Training Course

By One Education

Contract management is a critical aspect of business operations that ensures contracts are effectively created, executed, and monitored to achieve the intended objectives while mitigating risks. This comprehensive course on contract management provides a deep dive into the principles, strategies, and best practices for managing contracts effectively and efficiently. This 4-in-1 Premium Contract Management Bundle comprises the following best selling courses: Course 1: Contract Management Course Course 2: Financial Management Course 3: Compliance Management Course 4: Stakeholder Management Contract Management Learning Objectives: By the end of this Contract Management course, participants will be able to: Understand the fundamentals of contract management, its importance, and its role in business operations. Draft and create effective contracts that address the needs and goals of all parties involved. Execute contracts in a manner that ensures compliance, transparency, and legal soundness. Monitor and manage contracts throughout their lifecycle to achieve desired outcomes. Identify and mitigate risks associated with contract management. Foster productive relationships with clients, suppliers, and other contract parties. Enhance their knowledge of legal aspects related to contract management. Implement best practices in contract management to improve operational efficiency and reduce costs. Contract Management Module 01: Introduction To Contract Management Module 02: Contract Lifecycle - Understanding The Stages Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities Module 04: Principles Of English Contract Law Module 05: Classification Of Contracts Module 06: Case Study On Contract Management Module 07: Contract Management Plan & Efficiency Module 08: Risks, Disputes & Supplier Relation In Contract Management Module 09: Negotiation, Variation & Changes In Contract Management Module 10: Contract Management Process Evaluation & KPI Module 11: Contract Review, Challenges And Future Assessment To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the Contract Management exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. In addition, to enhance the depth of your knowledge regarding the Contract Management course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the Contract Management assignment, our expert tutor will assess your assignment and will give you feedback on your performance. CPD 400 CPD hours / points Accredited by CPD Quality Standards

Contract Management Training Course
Delivered Online On Demand37 hours
£21

Customer Service Training Course

By One Education

Imagine being able to handle every customer's needs and complaints with ease, ensuring they leave with a smile on their face. As a business owner or an employee, excellent customer service is crucial in retaining customers and establishing a positive reputation for your brand. The Customer Service Training course will equip you with the necessary skills to provide exceptional customer service and handle customer complaints effectively. This course covers everything from customer relationship management to problem-solving over the phone, ensuring you can handle any customer service situation. You will learn how to communicate effectively with customers, identify and resolve their complaints, and build long-lasting relationships. By enrolling in this course, you will be equipped with the tools and techniques to deliver exceptional customer service. Enrol in the Customer Service Training course today and take the first step towards becoming a customer service expert. Significance of Customer Service Training in the Workplace: Customer service training is a crucial element for businesses in the UK, as it directly impacts customer satisfaction, brand reputation, and revenue generation. By investing in customer service training, companies can enhance their employees' skills and abilities, leading to improved customer experiences and increased loyalty. Customer Retention and Profit Growth: Increasing customer retention rates by just 5% can result in a 25% to 95% increase in profits (Bain & Company). Purchasing Decisions: 61% of UK consumers have stopped doing business with a brand due to poor customer service (Microsoft). Positive Word-of-Mouth: 77% of satisfied UK customers share their positive experiences, generating increased revenue through referrals (Institute of Customer Service). Cost of Acquiring New Customers: Acquiring a new customer can cost five times more than retaining an existing one (Invesp). Competitive Advantage: Companies with higher customer satisfaction ratings tend to outperform their competitors in revenue and market share (UK Customer Satisfaction Index). In conclusion, customer service training is vital for businesses in the UK workplace, as it directly contributes to customer satisfaction, loyalty, and revenue generation. By investing in customer service training, companies can improve their employees' skills, enhance customer experiences, and ultimately achieve long-term business success. Key Benefits: Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) 14 Days Unconditional Money Back Guarantee Customer Service Course Curriculum Module 01: Introduction to Customer Service Module 02: Characteristics of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate with Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service At the end of the course, learners will be able to: Understand the importance of customer service Demonstrate good customer service skills Manage customer relationships effectively Communicate professionally with customers Handle customer complaints efficiently Solve customer problems over the phone Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Customer Service Training course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? For people seeking employment in the following fields: Sales Representatives Customer Service Retail Assistants Telemarketers Counter Service Receptionists Requirements This Customer Service Training course is open to all, with no formal entry requirements. Career path Popular jobs in this industry: Customer service assistant (£17,000 to £25,000) Customer services manager (£21,000 to £50,000) Retail Assistants (£13,000 to £26,000) Telemarketers (Variable) Front Desk Receptionists (£15,000 to £22,000)

Customer Service Training Course
Delivered Online On Demand4 hours
£21

Housekeeping, Hygiene and Infection Control Course

By One Education

A "clean" workplace includes not just cleanliness but also all workplace safety precautions. Our Housekeeping, Hygiene and Infection Control course is here to help you learn all the relevant skills and information you need to know to get started in this industry. Because they are in charge of keeping a property clean and sanitary, the housekeeping department is essential to creating a wonderful guest experience. However, not everyone is aware of the specifics of what makes cleaning the core of a hotel. In this course, we make sure that every student can understand how cleaning services affect both staff and visitor pleasure as well as the hotel's general reputation. You will learn the foundations of hotel housekeeping in our Housekeeping, Hygiene and Infection Control course, including housekeeping goals and areas and how security, marketing, and sales are handled in this industry. Additionally, you will learn about safety and security rules, how to use fire extinguishers, the value of décor, and other things related to housekeeping. There will also be an introduction to the housekeeping inventory control approach. You'll start to understand the concept of arranging and planning the housekeeping division. There will also be an introduction and discussion of the budgeting and planning process. So, don't wait up. Enrol now! Learning Outcomes Of This Housekeeping, Hygiene and Infection Control Course An introduction to housekeeping to get you started in the profession. Learn the advantages and guiding principles of housekeeping. Recognise the roles and obligations of the cleaning service. Learn the fundamentals and procedures of housekeeping cleaning. Know how to manage the inventory for housekeeping. Learn about setting up and organising the housekeeping division. Understand how to budget for household expenses. How to take care of and clean the windows, ceilings, and walls The training package includes: Advanced Diploma in Cleaning Spill Management Training Personal Hygiene Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Housekeeping, Hygiene and Infection Control training. This premium online training ensures your professional development with CPD QS accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certificate. Key Benefits Eligibility for CPD QS accredited certificates on successful completion Learning materials contain engaging audio-visual elements for your comfort Freedom to study at your own pace 24/7 access to the materials for 12 months Full Tutor support on weekdays (Monday - Friday) This online training has been designed by industry experts and will give you an in-depth understanding of this topic. The certificate you'll achieve after completing the Housekeeping, Hygiene and Infection Control bundle will help you land the job you want in a related field. Method of Assessment Students will have to take automated multiple-choice exams for the following courses to complete the Housekeeping, Hygiene and Infection Control training. The exams will be online, and you will need to score 60% or above to pass. After successfully passing each exam, you will be able to apply for your CPD QS accredited certificate. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the following courses under the Housekeeping, Hygiene and Infection Control training, learners will be able to order endorsed certificates as proof of their achievement: Advanced Diploma in Cleaning (within the UK: £129, International: £139) Spill Management Training (within the UK: £89, International: £99) Accredited Certificate Once you have finished the Housekeeping, Hygiene and Infection Control bundle, you will be eligible to apply for CPD QS accredited certificates for each course in this bundle as proof of your new skills and continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Who is this course for? The Housekeeping, Hygiene and Infection Control bundle is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! Requirements There are no formal entry requirements for the Housekeeping, Hygiene and Infection Control bundle, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without hesitation. Career path People in this sector tend to pursue their careers in the following sectors; Housekeeper Laundry Manager Gardener Head House Person Domestic Cleaner Nanny Housekeeper The average salary for a Housekeeper is $24731 per year in London, UK.

Housekeeping, Hygiene and Infection Control Course
Delivered Online On Demand12 hours
£21

Art Therapy, Play Therapy & Autism Course

By One Education

This value-for-money bundle of two courses have been designed by expert instructors and aims to teach you something new in an articulate manner. Alternative and non-intrusive forms of healing are becoming more and more common as traditional medicine's appeal among the general public is waning. These are the situations in which art and play therapy are used. You have come to the right location if you wish to work in this important field. We offer a 2-in-1 bundle course in Art Therapy, Play Therapy & Autism, filled with almost everything you need to know about it. This bundle explains everything from the ground up. As a result, you need to have no prior educational experience and yet you can complete this course successfully. In this course, we will introduce you to the fundamentals of Art Therapy, Play Therapy & Autism. You will explore the basics of psychology, neuroscience, creative therapy, and mindful creativity. Additionally, we will also discuss reflective writing, art therapies for adults, families, and children, play interventions for mental health, and many other essential topics. Learning Outcomes Upon successful completion of the 2-in-1 bundle course, you will be able to, Get an overview of the basic principles of Art Therapy, Play Therapy & Autism. Explore the link between psychology and neuroscience. Improve your understanding of models and approaches of play therapy. Gain a thorough grasp of common issues in play therapy. Learn the concept of creative therapy and mindful creativity. Discover different techniques and applications of art therapy. Gain a thorough grasp of drawing and reflective writing. Determine the difference between art therapy for adults, families, and children. This online Art Therapy and Play Therapy course is accredited by CPD. That means you'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Why People Love And Enrol The Art Therapy and Play Therapy Course From One Education Eligibility for an CPD accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Don't forget to take your FREE 'Autism training' course. Please note that this course does not entitle you to join the HCPC register or recognised art therapist. This course will not make you an art therapist but you will come across all the basic guidelines of art therapy to boost and shine your knowledge in this particular field. This course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and knowledge on the subject. Moreover, the certificate you'll achieve after completing the course is just the cherry on top! Enjoy a pleasant and professional 100% online learning experience enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: **Art Therapy** Module 1: Introduction Definition Basic Principles Development of Art Therapy Rorschach Inkblot Test Art in Relation to Mental Health Care The Therapeutic Application in Mental Health Care Summary Assessment Module 2: Psychology and Neuroscience Psychology Behaviourism Psychodynamic Psychology Cognitive Psychology Humanistic Psychology Biological and Evolutionary Psychology Neuroscience Summary Assessment Module 3: Art Therapy in Practice Practical Matters Referral Assessment Contracting Individual Therapy Group Therapy Open Groups Closed Groups Using Themes Disposal Summary Assessment Module 4: Creative Therapy Principles Two Main Approaches Expressive Therapy Summary Assessment Module 5: Mindful Creativity - Colour and Creation Art and Mindfulness Colour and Creation Summary Assessment Module 6: Techniques and Applications Warm-Ups Murals Drawing Advertising Painting Collages Puppets and Masks Sculpture Clay Combining Modalities Portraits Photography Dance/Movement Therapy Drama Therapy Music Therapy Group Work Holiday Projects Stress Reduction Summary Assessment Module 07: Using Mindfulness Mindfulness Exercise The Sun Inner Peace Collage Mindful Drawing The Senses The Ocean: A Relaxation Exercise Mind Jar One Minute Breathing/One Minute Painting Loving Breath Mindfulness Stone The Wave The Five Senses Body Scan Mindful Mandala Aroma and Art Module 8: Drawings Questioning Empty/Full Ideal Family Change Survivor Who Would I Be Without My Anxiety? Skydiving Clouds The Unknown Lost and Found Feelings Best and Worst Self Stress Summary of Your Life Draw Your Armour Counting Blessings Autobiography Feeling Sandwich Module 9: Reflective Writing Positive Feelings Brain Dumping Word List Pass and Mandala Self-Esteem Circle Communication Skills Positive Traits Acrostic Poems Lifestyle Balance In the Moment Love Letter The Butterfly Effect Beauty Expressive Verse Positive Photos My Name Prescription for Happiness Module 10: Art Therapy for Children Therapy for Child Development Brain Development in Children Interpretation by Therapists Therapy Treatment Summary Assessment Module 11: Art Therapy for Adults Therapy for Aged Clients - Changes Related to Ageing Therapy with Lesbian, Gay, Bisexual and Transgender Clients Therapy for Women Therapy for Men Summary Assessment Module 12: Art Therapy for Family Family Dynamics Family and Art Therapy Art Therapy Exercise Module 13: Illness and Art Specific Mental Health Problems Post-Traumatic Stress Disorder (PTSD) Depression Alzheimer's Disease (AD): Art, Creativity and the Brain Development of Art Therapy in Psychiatric Services Summary Module 14: The Art Therapist Art Therapy as a Profession The Observation Method The Photograph/Drawing and Checklist Method Group Therapy Interaction Chronogram Supervision Summary **Play Therapy** Module 01: What is Play Therapy What is Play Therapy 'Play' in Play Therapy Child-Therapist Relationship How to become a Play Therapist Ethical Principles Module 02: Advantages and Outcomes of Play Therapy Advantages Development of Self-Esteem Monetary Advantage Outcomes Stronger Social Skills Robust Familial Relationship Module 03: Models and Approaches of Play Therapy Non-Directive Play Therapy Directive Play therapy Filial Play Therapy Collaborative Play Therapy Social Construct Theory Narrative Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials The Play Setting The Play Therapist Initiating Play Therapy Materials for Play Selection of Toys Module 05: Typical Issues in Play Therapy Silent Child Overly Depended Child Guessing Game Problem Child Tries to Steal a Toy Module 06: Therapy for Sexually and Emotionally Abused Children Impact of Sexual Abuse on Children The Healing Guilt and Emotion Release of Anger Module 07: Therapy for Children Who are Homeless Impact of Homelessness on Children Why Play Therapy Physiological Survival Love and Belonging Self-Esteem Module 08: Play Interventions for Disaster Mental Health Assessment of Coping Strategies Enhancing Coping Skills Managing Intrusive Re-experiencing Module 09: Case Studies and Recent Trends in Play Therapy Kathy- An Independent Play Therapist Simon - A Play Therapist in Social Services Julie - A Play Therapist in the NHS Recent Trends Method of Assessment To complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass. After successfully passing the course exam, you will be able to apply for a CPD-accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals such as therapists, counsellors, psychologists, and social workers. Art therapists and play therapists. Teachers, educators, and school counsellors. Paediatricians, child development specialists and other healthcare providers. Parents, grandparents, and caretakers of children. Individuals interested in using creative arts for personal growth and healing. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Study the course today and increase your professional skillset from the comfort of your home! Career path This 2-in-1 bundle course on Art Therapy and Play Therapy is extensively designed and will be beneficial for the following career options. Art Therapist Play Therapist Art Teachers Art Psychotherapist Creative Arts Therapist Child Art Therapist Geriatric Art Therapist Clinical Art Therapist In the United Kingdom, the average salary of these professions ranges from £30,000 to £50,000 per annum.

Art Therapy, Play Therapy & Autism Course
Delivered Online On Demand8 hours
£21