4977 Courses delivered Online

The Health Instructor Course is designed to introduce you to this important establishment; providing all the information you'll need to understand if you wish to pursue a career in this people-centric industry. You will be introduced to the key issues, terms, and legislation that you will be exposed to in health care and the wide range of roles that make up this sector. You will learn about concepts that are key to the industry, such as equality and diversity, and how your own views and life experiences can affect the way you practice. You will learn the communication barriers that are often faced in this career and how they can be overcome. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Health Instructor Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Building Your Weight-Loss Coach Persona Key responsibilities of the coach 00:05:00 What's the best 'title' for weight-loss coaching? 00:03:00 Getting clear on your 'mission' and 'vision' 00:04:00 Who is your 'ideal client'? 00:05:00 Create your 'Statement Message' 00:04:00 Do you need additional qualifications? 00:07:00 Developing your coaching plan 00:08:00 Types of Weight-Loss Clients 3 Types of Weight-Loss Clients 00:06:00 How to coach 'female clients' 00:05:00 How to work with male clients 00:05:00 How to work with very busy clients 00:07:00 What Do Your Clients Really Need? The 3 'real' reasons of paying for your sessions 00:03:00 Common reasons for being 'overweight' 00:04:00 3 Types of emotional eaters 00:06:00 Various Forms of Coaching Coaching from your office Vs coaching 'online' 00:04:00 One-to-one coaching Vs Group coaching 00:05:00 Facebook Coaching 00:04:00 Skype or Google Hangouts coaching 00:05:00 Email Coaching 00:05:00 How To Give The Right Information To Your Client How to increase your client's motivation 00:06:00 Measuring your client's stress levels 00:05:00 How to overcome cravings 00:06:00 How to give the right information on dieting & exercising 00:07:00 How To 'Attract' New Clients Do you need a website? 00:05:00 How to find new clients on Facebook 00:06:00 How to become popular on YouTube? 00:04:00 Is it possible to find clients on Twitter? 00:00:00 How to attract new clients on LinkedIn 00:06:00 How to create and publish your own Kindle book within 7 days 00:15:00 How to get known through 'magazines' 00:06:00 'Attracting' clients through 'follow-ups' 00:06:00 How To Find Clients In 7 Days Joint Ventures 00:08:00 Free coaching 00:09:00 Power of referral 00:05:00 Voucher Deals 00:07:00 Webinars 00:12:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the EFT - Emotional Freedom Technique today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The EFT - Emotional Freedom Technique is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The EFT - Emotional Freedom Technique Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the EFT - Emotional Freedom Technique, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content EFT - Emotional Freedom Technique Module 01: What Is EFT (Emotional Freedom Technique)? What Is EFT (Emotional Freedom Technique)? 00:13:00 Module 02: EFT and Emotions, The Brain (EFT with the body) EFT and Emotions, The Brain (EFT with the body) 00:12:00 Module 03: EFT Procedure EFT Procedure 00:19:00 Module 04: Detailed Instructions of EFT Detailed Instructions of EFT 00:14:00 Module 05: Applying EFT to Physical Issues Applying EFT to Physical Issues 00:16:00 Module 06: Treating Children with EFT Treating Children with EFT 00:14:00 Module 07: EFT That Can Improve/ Heal Life & Tips EFT That Can Improve/ Heal Life & Tips 00:14:00 Module 08: Doing Business with EFT Doing Business with EFT 00:18:00 Assignment Assignment - Emotional Freedom Technique 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overcoming Anxiety with NLP is a three hour online workshop with Accredited Trainer of NLP and Clinical Hypnotherapist Paul McGowran of proactivenlp.com. During the workshop Paul will take delegates through understanding how to resolve their own anxiety using NLP thinking and techniques. You can live a life without anxiety, sign up now.

Elevate your teaching career with the ESOL Tutor: 8-in-1 Premium Online Courses Bundle, specifically curated to empower English language tutors, adult educators, and language coaches. This bundle features must-have courses like ESOL, Self Organisation, English Grammar, English Literature, Communication Skills, Minute Taking, Stress Management, and Self Esteem to ensure you’re ready to inspire and engage learners effectively. 🚀 Boost your employability in education, community programs, and private tutoring ⏳ Time-sensitive deal—don’t miss this comprehensive tutor training ⭐ “Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot” 📝 Description Being a successful ESOL Tutor goes beyond knowing English—it requires organisation, communication finesse, and emotional resilience. This 8-in-1 bundle equips you with everything you need. Master English Grammar and English Literature to deepen your content knowledge while developing your Communication Skills to better connect with students. Boost your efficiency through Self Organisation and Minute Taking skills, essential for lesson planning and record-keeping. Stay calm under pressure with Stress Management and build learner confidence through Self Esteem coaching techniques. ✔ Position yourself as a knowledgeable and organised ESOL Tutor. ✔ Improve classroom communication with proven Communication Skills. ✔ Manage your workload and wellbeing with Self Organisation and Stress Management. ✔ Enhance your teaching with strong English foundations in English Grammar and English Literature. Don’t wait—become the tutor employers are eager to hire. ❓ FAQ Q: Who should take this bundle? A: Anyone aspiring to become or improve as an ESOL Tutor, adult educator, or language coach. Q: Will this help with job prospects? A: Yes, especially in education centres, community programmes, and private tuition where comprehensive teaching skills matter. Q: Is the bundle flexible for busy schedules? A: Yes, all courses including Minute Taking and Self Esteem are self-paced and accessible online.

This SEN Coordinators is designed for those interested in or who are currently in a SENCO role in the early years setting. This course qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this SEN Coordinators is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this SEN Coordinators, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose Special Educational Needs Coordination Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SEN Coordinators Bundle Course*** Course 01: SEN Coordinators Course 02: Level 3 Award in Childcare and Education Course Course 03: Level 2 Safeguarding Children Training Course Course 04: Childcare and Nutrition Course 05: Diploma in Special Education Needs (SEN) Course 06: Primary Teaching Diploma Course 07: Level 4 Diploma in Child Counselling Course ***Other Benefits of this Bundle Course*** Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Level 3 Award in Childcare and Education Course Course Curriculum Module 1: Child Development from Conception to Seven Years Module 2: Children's Health and Wellbeing ------------------------- ***Level 2 Safeguarding Children Training Course Course Curriculum Module 1: Basic Knowledge of Children Safeguarding Module 2: Children and the Law Module 3: Legislation and Policies That Surround Safeguarding Children Module 4: Child Abuse & Its Types Module 5: Responding to Disclosure Module 6: The Role of Health and Other Professionals ------------------------- ***Childcare and Nutrition Course Curriculum Module 01: Childcare and Nutrition Module 02: Children Growth and Development Module 03: Health and Safety of Children Module 04: Hygiene for Child Caring Module 05: The Use of Macronutrients Module 06: The Use of Micronutrients Module 07: Nutritional Requirements of Child Module 08: Child Nutritional Problem and Physical Development Module 09: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities ------------------------- ***Diploma in Special Education Needs (SEN) Course Curriculum Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools Module 07: Assessment and Planning for Children with Special Educational Needs Module 08: The Wider Children's Workforce Associated with Special Education Needs Provisions Module 09: Working with other Professionals and other Sources of Support and Information ------------------------- ***Primary Teaching Diploma Course Curriculum Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects Module 11: Children Having Special Education Needs or Disabilities Module 12: EYFS Framework in 2021 Module 13: Self-Management and Dealing with Stress ------------------------- ***Level 4 Diploma in Child Counselling Course Course Curriculum Module 1: An Introduction to Child Psychology Module 2: Domains of Development Module 3: Development and Growth Module 4: Language and Moral Development Module 5: Counselling Module 6: The Development of Attachments Module 7: Psychological Disorder and Treatment Module 8: Working as a Child and Adolescents Counsellor Module 9: Counselling in the Time of Covid-19 ------------------------- Assessment Method After completing each module of the SEN Coordinators, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SEN Coordinators, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SEN Coordinators is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this SEN Coordinators because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SEN Coordinators is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included

The Administration and Secretary Training Mini Bundle gives you all the essential knowledge needed to stay sane and sharp in support roles. It combines Administrative Assistant, Data Entry, HR, Report Writing, and Stress Management into one smartly arranged online package that respects your time—and your inbox. From structured admin routines to calm under pressure, this bundle is about being the person who gets things done without making a fuss. You’ll learn how to write clean reports, manage HR basics, improve accuracy in Data Entry, and keep your brain uncluttered with Stress Management techniques. It's solid, reliable training for solid, reliable professionals. Learning Outcomes: Learn core duties of an Administrative Assistant role. Build accuracy and speed with structured Data Entry methods. Understand HR basics and how they affect admin tasks. Improve business writing through better Report Writing skills. Apply Stress Management strategies to workplace routines. Develop clear task management and personal workflow habits. Who is this Course For: Admin staff looking to improve task flow and writing. Beginners aiming for secretarial or office assistant jobs. Office workers who need better Stress Management techniques. Those handling Data Entry or HR-related responsibilities. People brushing up on Report Writing basics. Staff needing structure in admin-heavy positions. Anyone aiming to sharpen general support office duties. Learners seeking flexible, online-only admin training. Career Path: Administrative Assistant – £23,500 average UK salary HR Assistant – £25,500 average UK salary Secretary – £24,000 average UK salary Office Coordinator – £26,500 average UK salary Data Entry Clerk – £21,000 average UK salary Admin Support Officer – £24,000 average UK salary

Deal Price is Active! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Academic and Personal Development Course might help you get there! Expand your expertise with high-quality training - study the Academic and Personal Development and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Academic and Personal Development at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Academic and Personal Development Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Academic and Personal Development course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Academic and Personal Development course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Academic and Personal Development course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Academic and Personal Development course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Academic and Personal Development training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Experts created the Academic and Personal Development course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Academic and Personal Development course and take a step toward a brighter future! *** Course Curriculum *** Module 01: Developing the Leader Within You What Is Leadership? Leadership vs Management Leadership Competencies Leadership Habits and Practices Misconceptions About Leadership The Five Levels of Leadership Module 02: Emotional Intelligence in Leadership Overview of Emotional Intelligence Understanding the Four Emotional Intelligence Skills Understand Your Emotional Skills Module 03:Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 04: Personal Skills Time Management Stress Management Emotional Management and Happiness Maintenance Assertiveness Negotiation Module 05: Functional Skills Sales Skills Sales Management Marketing Management Financial Management Production Management Module 06: Communication Skills Effective Listening Skills Verbal Communication Written Communication Oral Communication Non-Verbal Communication Communication Strategies Module 07: Public Speaking Getting Started Audience Analysis Finding Information to Support Your Ideas Putting the Pieces in Order Dealing with Anxiety Non-verbal Communication The Six Qualities of an Inspiring Speaker Module 08: Critical Thinking in Problem-Solving and Decision Making What Is Problem-Solving? Barriers to Problem-Solving Problem-Solving Strategies Using Critical Thinking in Problem-Solving Decision Making Critical Thinking: The Decision-Making Process Module 09: Motivation and Counselling The Process of Motivation Types of Motivation Motivation Theory Motivation Strategies Module 10: Management and Leadership High-Performing Teams: Organising to Achieve Results Leadership Strategies for Delegating Work The Delegation Process Suggestions for Effective Delegation Creativity and Innovation: The Leader's Role Mind Mapping: A Breakthrough Tool Brainstorming: Generating Ideas Quickly Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Academic and Personal Development at QLS Level 4exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Academic and Personal Development at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Academic and Personal Development at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Are you an HR or researching to be one? Our course will provide an overview of HRM's key concepts and principles. You will gain practical skills and knowledge, enabling you to manage and develop an organisation's workforce effectively. You will learn about HR professionals' various functions and responsibilities, and strategies for recruiting, selecting, and retaining employees. You will also gain an understanding of employment laws and regulations and how to manage employee relations and performance effectively. Human Resource Management (HRM) is a field that focuses on managing and maximising the performance and productivity of an organisation's employees. It covers various activities and responsibilities, including hiring and onboarding new employees, training and development, performance appraisal, compensation and benefits, employee relations, and compliance with employment laws and regulations. The main goal of HRM is to ensure that an organisation's workforce is aligned with its business goals and objectives. This involves identifying the skills and competencies needed to support the organisation's operations and then recruiting and retaining employees who possess those skills. HRM also develops and implements policies and procedures that support a positive and productive work environment and promote diversity, equity, and inclusion within the organisation. This Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to substantial and easier than ever! Overall, this course will provide a comprehensive introduction to the field of HRM and equip you with the skills and knowledge needed to succeed in a career in this dynamic and rewarding field. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging course content and activities The course assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This comprehensive course can help you achieve your career aspirations and prepare for your ideal job. It offers an extensive and immersive learning experience that you can work through at your own pace to improve your skills and knowledge. Start your learning journey today and take a step towards a brighter future with this course. Begin building the skills and knowledge you need to succeed in your desired career and make your dreams a reality. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Human Resource Module 2: An Overview of the Recruitment Industry Module 3: The UK Recruitment Legislation Module 4: The Recruitment Process Module 5: Negotiation Techniques Module 6: Key Performance Indicators for the Recruitment Industry Module 7: Employee Training & Development Process Module 8: Candidate Management Module 9: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Human Resources Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to learn more about Human Resources Management, this course is for you. It will thoroughly understand the topic and help you grasp the fundamental concepts. This course is open to anyone, regardless of location or background. In addition, the course materials are accessible from anywhere in the world, so you can take advantage of this learning opportunity no matter where you are. You may want to consider enrolling in this course if you: Want to gain a deeper understanding of Human Resources Management Are already working in this field and want to learn more about it. Are you a student studying a related field Are seeking employment in the Human Resources Management industry. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Diploma will provide you with the skills and knowledge needed to succeed in a career in the following field: Human Resources Manager (Avg. Annual Salary: £28,000 to £50,000) in the UK Human Resources Assistant (Avg. Annual Salary: £17,000 to £25,000) in the UK Human Resources Officer (Avg. Annual Salary: £15,000 to £50,000) in the UK Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

We have been supporting executives, leaders, entrepreneurs and professionals across corporate and public sector industries, nationally and internationally. Our unique methodology focuses on effective and efficient, life-long learning with rapid, tangible and guaranteed results. In addition to our bespoke coaching workshops, our 1-to-1 online coaching sessions have proven to be an effective and flexible means of delivering speech and communication coaching. Our experience enables us to provide cost-effective, professional support. We offer flexible long-term, short-term, and intensive courses that cater to your schedule and level. Through personalised instruction, we focus on key aspects such as intonation, rhythm, and stress patterns. Start with a free consultation with one of our accent coaches, and we’ll assess your needs and goals. Transform your spoken English and communicate more effectively with our specialised accent training.