1322 Courses delivered Online

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150CPD Points | Lifetime Access

A Medical Secretary, Where Care Meets Coordination, Bridging The Expertise Of Doctors With Patients' Health Journeys

This course helps you prepare for your CISSP certification. In this course, we will be discussing CISSP? Certification Domain 7 - Security Operations. This course is about how we secure our day-to-day operations, how we continue to function in a disaster event, and how we recover after an event. This domain makes up 13% of the exam questions.

Level 5 QLS Endorsed Course | QLS Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below. Level One – Introduction to Medical Terminology. “It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course. This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:- Basics of medical terminology – word building Common Roots, prefixes and suffixes Anatomy and physiology via a virtual tour of the body Major bones of the body Prescription writing and abbreviations Classification of drugs Common Abbreviations Instruments and investigations Medical Specialities and personnel Blood tests At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games. All attendees are given a Certificate of Attendance and a comprehensive handout. Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology. Medical Terminology Training Courses Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace. Click 'more course information' below to view further details of each of our courses. 

QLS Level 5 | FREE QLS Hard Copy Certificate | 150 CPD Points | Lifetime Access | Tutor Support

Looking to secure your place in the legal sector? The Legal Administrative Assistant 20-in-1 Premium Bundle is your gateway to high-demand roles in law firms, government offices, and legal support departments. Whether you're starting out or levelling up, this bundle is designed to boost your hireability—and fast. Don’t wait until another candidate gets the offer you were aiming for. Get trained, get seen, get hired. Description Legal departments don’t run themselves—they rely on skilled administrative professionals to keep the wheels turning. This 20-in-1 course bundle is built for those who want to step confidently into that role and stand out on job applications across a wide range of industries, including legal services, insurance, property law, and corporate compliance. Whether you're chasing your first job or pivoting from general admin into legal-focused work, this training helps show that you're organised, legally aware, and ready to take on key responsibilities in law-centric environments. From tax and tort law to communication and compliance, this package is tailored to match the real-world skills recruiters look for. And with 20 curated topics bundled into one cost-effective package, it’s not just comprehensive—it’s smart. Miss it now, and you could be watching your next job land in someone else's inbox. FAQ Who is this bundle for? Aspiring legal administrative assistants, law firm support staff, office coordinators, and professionals targeting admin roles in legal and regulatory fields. Which sectors does this apply to? Law firms, HR departments, government agencies, insurance, property management, and compliance-heavy industries. Do I need legal experience to begin? No—this bundle is accessible for beginners and useful for professionals looking to pivot or specialise. Does this cover soft skills too? Yes—communication, organisation, and stress management are all included to build job-readiness. Is this recognised in the UK job market? Yes. The topics reflect what many UK employers request for legal admin support roles. What if I wait? Legal admin roles fill quickly. With this training, you’ll be qualified before someone else even clicks ‘Apply’.

Feeling like you're drowning in tasks, scrambling to meet deadlines, and wishing there were more hours in the day? You're not alone. But what if you could transform your work life, boosting your Business Productivity to stratospheric heights? The Level 3 Certificate in Business Productivity is your launchpad to achieving just that. By enrolling in this Business Productivity course, you'll embark on a transformative journey where every lesson is meticulously crafted to equip you with the knowledge and skills necessary to drive Business Productivity to new heights. Delve into the intricacies of Productivity Training, unravel the dynamics of effective Teamwork, and hone your Communication skills to perfection. With a focus on theoretical foundations, this Business Productivity course provides a deep understanding of Business Productivity principles, allowing you to implement strategic solutions with confidence and precision. Ready to take your productivity to the next level? Enrol now and unlock the secrets to business success with our Level 3 Certificate in Business Productivity. Don't let tasks overwhelm you - take charge of your work life today! Course Learning Outcomes: Enhance your understanding of Business Productivity principles Master effective teamwork strategies Refine your communication skills for optimal collaboration Boost organizational efficiency and effectiveness Implement practical tools and techniques for productivity enhancement Foster a culture of continuous improvement and innovation Level 3 Certificate in Business Productivity Module 1: Introduction Module 2: Productivity Training Module 3: Teamwork Training 1 Module 4: Teamwork Training 2 Module 5: Communication Training Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Business Productivity Who is this course for: The Level 3 Certificate in Business Productivity is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Business Productivity, like - Business Productivity Specialist Operations Manager Efficiency Consultant Team Performance Analyst Communication Coordinator Project Efficiency Officer Requirements Level 3 Certificate in Business Productivity To enrol in this Level 3 Certificate in Business Productivity course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Business Productivity Career Path: Business Analyst Project Coordinator Office Manager Operations Assistant Administrative Supervisor Process Improvement Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each