435 Courses delivered Online

This Microsoft Word course is designed for all individuals, whether a beginner or someone who is looking into learning about its advanced techniques. This course will drive you from the very basic to the advanced level of Microsoft Word. You will explore how to design, create and customise professional data with Microsoft Word. You will also go through the advanced features and functions that Microsoft Word provides. In this course, you will learn the necessary skills, knowledge, and information of Microsoft Word. Course Highlights Level 3 Diploma in Microsoft Word is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 3 Diploma in Microsoft Word into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 15 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 3 Diploma in Microsoft Word Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 3 Diploma in Microsoft Word is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 3 Diploma in Microsoft Word is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Word for Beginners Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word for Beginners Accredited Course 00:00:00 Microsoft Word for Intermediate Level Module One - Getting Started 00:30:00 Module Two - Customizing Word 01:30:00 Module Three - Working with Reusable Content 01:30:00 Module Four - Working with Templates 01:30:00 Module Five - Working with Sections and Linked Content 01:30:00 Module Six - Managing Versions and Tracking Documents 01:30:00 Module Seven - Using Cross References 01:30:00 Module Eight - Creating Mail Merges and Labels 01:30:00 Module Nine - Working with Master Documents 01:30:00 Module Ten - Working with Macros 01:30:00 Module Eleven - Working with Forms 01:30:00 Module Twelve - Wrapping Up 01:00:00 Activities-Accredited Microsoft Word Intermediate Level - IAO & CPD certified 00:00:00 Microsoft Word Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Advanced Editing and Formatting Tasks 01:00:00 Module Four - Working with Illustrations 01:00:00 Module Five - Formatting Pictures 01:00:00 Module Six - Adding SmartArt 01:00:00 Module Seven - Adding Tables 01:00:00 Module Eight - Inserting Special Objects 01:00:00 Module Nine - Working with Document References 01:00:00 Module Ten - Reviewing Your Document 01:00:00 Module Eleven - Using Comments and Tracking 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Accredited Microsoft Word Advanced Level Training 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Word 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Word 00:30:00

Do you enjoy interacting with people and ensuring they have all they need to be successful? Do you enjoy motivating others and making their tasks or lives easier? Then this course in HR Management might be the ideal choice for you. This HR Management online training will help you understand the basics of each concept of Human Resources. In addition, the course allows candidates to learn and comprehend strategies for luring and keeping employees, how to define hiring, selecting, and orienting personnel, and how to train and develop personnel skills, maintain personnel motivation, and foster employee teamwork. For business owners and HR managers, one of the most challenging duties is managing the human resources in a firm. The HR Management course covers a variety of ideas that aid in managing HR and may improve corporate outcomes and increase efficiency. HR newbies might get an excellent head start by taking the Introduction to HR course. So, enrol now, take advantage of this HR Management course, and give your HR career a boost. What Will You Learn From This HR Management Course? Identifying the recruitment needs of the organisation Identifying the development needs of employees Evaluating the effectiveness of the performance management process Maintaining a positive work environment Providing counselling and support to employees Providing training and support to employees on health and safety matters Understanding the different types of termination, such as redundancy and dismissal Get familiar with the various employment laws in the UK. Why Choose this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this course in your own time, at your own pace Each of our students gets full 24/7 tutor support This course will provide learners with an introduction to the field of human resources. It covers topics such as recruitment, selection, training and development, compensation, labour relations, and performance management. The course also provides an overview of the legal framework in which HR management operates, including labour laws and regulations and ethical and diversity issues. In addition, the course teaches how to use technology when hiring new employees. Finally, the course explores the role of HR in organisational strategy and how to lead a team of HR professionals effectively. By the end of the course, learners will have a better understanding of the role of HR in the workplace and how to manage it effectively. **Course Curriculum** >> HR Management Course << Introduction to Human Resource Human resource management Models of Human resource The Role of the Human resource Department Aims of Human resource Human resource management and personnel management Impacts Human resource have on Organisational Performance Employee Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Graphology Final stages Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Performance Appraisal Management The benefit of performance management Characteristics Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Employee Relations Strategic Employee Relations Employee Voice Employee Communications Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Ensuring Health and safety Managing Health and Safety At Work Benefits of workplace health and safety Health and safety policies Conducting risk assessments Accident prevention Measuring health and safety performance Health and safety training Employee Termination Redundancy Dismissal Relieving Letter Retirement Employer Record Introduction The necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Essential UK Employment Law Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Employee Termination Redundancy Dismissal Relieving Letter Retirement Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Graphology Final stages Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Candidates seeking a basic introduction Who's studying at an advanced level HR workers looking to upgrade their skills and knowledge Owners of businesses looking to improve their HR Management skills Those who wish to improve their CVs and career prospects Requirements Enrol on the Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete the Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path It offers a variety of career options in HR management, such as: HR Manager (Avg. Salary: £28,000 to £50,000 per annum) HR Assistant (Avg. Annual Salary: £17,000 to £25,000 per annum) HR Officer (Avg. Annual Salary: £15,000 to £50,000 per annum) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Duration 1 Days 6 CPD hours Apple?s Keynote is the equivalent of Microsoft?s PowerPoint. With it?s powerful set of tools and effects, Keynote makes it easy to create stunning presentations. In this one-day class you will learn how to design and customize slides, add media and music, animate text and images, record voice over narration and the best tips and tricks for presenting the final presentation. Course covers working with a Mac, iPhone and/or iPad and demonstrates how to collaborate in real time with other users Creating a Presentation Opening Keynote Choosing a Theme and Slide Size Selecting a Master Slide Outlining a Presentation Using the Inspector Working with the Format Bar Pasting Text into an Outline Formatting Text Customizing a Slide Layout Copying Styles Between Slides Fixing Spelling Errors Working in Outline View Reordering Slides Creating Object Effects Dragging Files to Create New Slides Using the Light Table Creating a Custom Theme Creating an Empty Theme Creating Backgrounds and Formatting Text Creating a Title Slide Creating a Master Slide Saving and Sharing Themes Applying a Custom Theme Dragging Files to Create New Slides Using the Light Table Working with Tables and Charts Tables and Charts Working with Tables and Charts Chart and Table options Understanding Axis and Series 2D and 3D Charts Animating Tables and Charts Adding content from Microsoft Office or PDF Files Adding Media to Your Presentation Adding Photos and Graphics Enhancing Photos in Keynote Customizing Photo or Graphic Layouts Making Part of a Photo or Graphic Transparent Masking Photos and Shapes Instant Alpha Adding Hyperlinks and Navigation Adding a Chart or Table Adding Audio or Soundtrack Adding a Global Transition Adding Video and Animation Creating Builds to Reveal Text Creating a Sequence Build to Reveal a Table Creating a Smart Build Creating Custom Animation Animating Charts Animating Your Presentation Previewing the Presentation 2D and 3D Transitions Between Slides Creating Object Effects Running and Pausing your Presentation Animating a Title Slide Adding HyperLinks to your Presentation Using Magic Move Recording a Narrated, Self Playing Presentation Rehearsing and Delivering Your Presentation Reviewing your Presentation Adding Comments to your Presentation Adding and Printing Presenter Notes Rehearsing your Presentation Creating a Self-running Slideshow Troubleshooting your Presentation Indexing with Spotlight Importing from PowerPoint Animating a Title Slide Cleaning Up a Presentation Enhancing a Presentation Using an iOS Device as a Remote Control - Sharing Your Presentation Printing handouts Export for Email Exporting to PDFs Exporting to PowerPoint Exporting to Quicktime Sending to YouTube or the web Exporting Export For Email, PDFs Uploading to iCloud or Moving between Computer and iCloud Exporting to PowerPoint Exporting to QuickTime Sending to YouTube Troubleshooting & Cleaning Up Your PresentationTips and Tricks Working with Keynote on an iOS mobile device Additional course details: Nexus Humans Apple Keynote training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Apple Keynote course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Getting Started The CMI Level 3 Certificate in Coaching and Mentoring is aimed at supervisors and first-line managers. This course is designed to help managers improve their communication and mentoring skills, performance in coaching and mentoring roles, and efficiency. Achieving the renowned CMI Level 3 qualification in coaching and mentoring will enable you to develop coaching and mentoring skills and techniques for individuals and teams, alongside working to achieve organisational objectives. This Level 3 Coaching and Mentoring certificate course is shorter than the Diploma. It introduces you to organisational culture, values and behaviour while developing your skills in managing team dynamics, equality, and diversity. Key Benefits For Learners Introduce you to the principles, skills and impact of coaching and mentoring Establishing key coaching and mentoring relationships and skills Support the development of individuals and teams Developing your skills in managing team dynamics, equality and diversity For Organisations Ensuring teams can meet organisational objectives Broader knowledge of operational processes and evaluation techniques Introduces organisational culture, values and behaviour Key Highlights Are you a supervisor or first-line manager and want to support the development of coaching and mentoring skills and techniques of individuals and teams? The CMI Level 3 Coaching and Mentoring offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 3 Coaching and Mentoring can open many career pathways including, but not limited to: Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The Level 3 Certificate in Coaching and Mentoring is designed for practising and aspiring supervisors and first-line managers. To be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 3 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression CMI would recommend the below qualifications as a possible progression route, once complete the Coaching and Mentoring qualifications: CMI Level 3 Qualifications in First Line Management CMI Level 5 in Management Coaching and Mentoring Why gain a CMI Qualification? Achieving this CMI Level 3 Certificate in Coaching and Mentoring qualification will introduce you to the principles, skills and impact of coaching and mentoring and help you establish key coaching and mentoring relationships and skills. You will develop your skills in managing team dynamics, equality, and diversity, and you will have the opportunity to attain a good understanding of the essentials of coaching and mentoring upon completing this course. Once you complete this certificate course, you can progress to the diploma course in CMI Level 3 Coaching and Mentoring or Level 5 Professional Coaching or Mentoring. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Coaching and Mentoring course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 13 credits. The minimum Total Qualification Time is 130 hours, including 50 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles, skills and impact of coaching and mentoring Reference No : Unit 3011V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the principles of coaching and mentoring. 2. Understand the skills required of a coach. 3. Understand the skills required of a mentor. UNIT2- Coaching and mentoring for individual and team needs Reference No : Unit 3012V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the impact on the individual and team needs of the coaching process. 2. Understand the impact on the individual and team needs of the mentoring process. 3. Understand the individual and team knowledge, skills or behaviours. UNIT3- Managing the coaching and mentoring relationships Reference No : Unit 3013V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the coaching and mentoring relationships. 2. Understand the goals of the coaching and mentoring relationship. 3. Understand possible barriers to the coaching process. UNIT4- Coaching and mentoring processes Reference No : Unit 3014V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the implementation of the coaching process. 2. Understand the implementation of the mentoring process. 3. Understand the reviewing of progress and provision of feedback. UNIT5- Completing the coaching and mentoring process Reference No : Unit 3015V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the skills of concluding the coaching process. 2. Understand the skills of concluding the mentoring process. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The Word 2010 is a graphical word processing program created by Microsoft. This program is to allow users to type and save documents. Whether you are a new user or an advanced-level one, you will learn the necessary skills, knowledge, and information about Microsoft 2010. This will provide all the tasks you can find in Word 2010. You will be able to make the most of the program when you know how to use the basic, intermediate, and advanced settings of the program. This course will be useful to anyone who wants to learn new or upgrade their skills in utilization of Microsoft Word 2010. Course Highlights Microsoft Word 2010 Complete Course - Beginners, Intermediate & Advanced Accredited Training is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Word 2010 Complete Course - Beginners, Intermediate & Advanced Accredited Training into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 11 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Word 2010 Complete Course - Beginners, Intermediate & Advanced Accredited Training Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Word 2010 Complete Course - Beginners, Intermediate & Advanced Accredited Training is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Word 2010 Complete Course - Beginners, Intermediate & Advanced Accredited Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Word 2010 for Beginners Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Word FREE 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Accredited Microsoft Word 2010 for Beginners Training 00:00:00 Microsoft Word 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Document Information and Word Customization 01:00:00 Module Three - Working with Reusable Content 01:00:00 Module Four - Working with Templates 01:00:00 Module Five - Working with Sections and Linked Content 01:00:00 Module Six - Managing Versions and Tracking Documents 01:00:00 Module Seven - Using Cross References 01:00:00 Module Eight - Working with Mail Merges 01:00:00 Module Nine - Working with Master Documents 01:00:00 Module Ten - Working with Macros 01:00:00 Module Eleven - Working with Forms 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Certified Microsoft Word 2010 Intermediate Level 00:00:00 Microsoft Word 2010 Advanced Level Module One - Getting Started FREE 00:30:00 Module Two - Working with the Word Window FREE 01:00:00 Module Three - Adding Pictures 01:00:00 Module Four - Formatting Pictures 01:00:00 Module Five - Adding Smart Art 01:00:00 Module Six - Adding Tables 01:00:00 Module Seven - Inserting Special Objects 01:00:00 Module Eight - Adding In Document References 01:00:00 Module Nine - Advanced Research Tasks 01:00:00 Module Ten - Reviewing a Document 01:00:00 Module Eleven - Customizing Word 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft Word 2010 Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Word 2010 Complete Course - Beginners, Intermediate & Advanced Accredited Training 00:30:00 Final Exam Final Exam- Microsoft Word 2010 Complete Course - Beginners, Intermediate & Advanced Accredited Training 00:30:00

Overview This comprehensive course on The Complete Microsoft Outlook Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This The Complete Microsoft Outlook Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this The Complete Microsoft Outlook Masterclass. It is available to all students, of all academic backgrounds. Requirements Our The Complete Microsoft Outlook Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 16 sections • 74 lectures • 04:03:00 total length •You Can Master Microsoft Outlook Promo: 00:02:00 •You Can Ask Me Anytime: 00:01:00 •Your Facebook Support Group: 00:01:00 •Quick Win -How To Send an Email in Outlook: 00:01:00 •Quick Win - How To Print an Email in Outlook: 00:01:00 •Another Quick Win - You Can Work Offline with Outlook: 00:01:00 •Outlook Environment: 00:03:00 •Outlook Opening: 00:02:00 •Outlook Interface Options: 00:04:00 •Sending and Receiving Email in Outlook: 00:03:00 •Sending and Receiving Email in Outlook with Attachments: 00:02:00 •Account Settings in Outlook: 00:06:00 •Automatic Replies in Outlook: 00:04:00 •Mail Box Settings in Outlook: 00:02:00 •Rules and Alerts Settings in Outlook: 00:04:00 •Exporting and Importing Rules and Alerts in Outlook: 00:01:00 •Opening Options in File Outlook: 00:04:00 •Quick Win -How to Create Folder in Outlook: 00:01:00 •Quick Win -How to Change Outlook Style: 00:01:00 •Quick Win - How To Use Quick Access Toolbar: 00:01:00 •New Email Options in Outlook: 00:03:00 •Basic Text in New Email: 00:07:00 •Name, Include and Tags in New Email: 00:03:00 •Inserting Table Into New Email: 00:10:00 •Inserting Images Into New Email: 00:10:00 •Inserting Shapes Into New Email: 00:06:00 •Inserting SmartArt Into New Email: 00:04:00 •Inserting New Chart Into New Email: 00:05:00 •Taking Screenshot Into New Email: 00:02:00 •Links, Text and Symbol: 00:03:00 •Themes, Show Fields, Encrypt, Tracking and More Options in New Email: 00:03:00 •Formatting Text in New Emails: 00:03:00 •Reviewing Menu in New Email: 00:03:00 •New Appointment at Home Menu: 00:06:00 •New Meeting at Home Menu: 00:01:00 •New Contact in Home Menu: 00:05:00 •Create New Task: 00:03:00 •Other New Item in Home: 00:02:00 •Email Deletion in Outlook: 00:02:00 •Responding to An Email in Outlook: 00:02:00 •Quick Steps, Tag and Other Functions: 00:03:00 •Complete Guide of Send and Receive: 00:03:00 •Complete Folder Guide: 00:05:00 •View and Help in Outlook: 00:04:00 •Options Intro: 00:03:00 •General Options in Outlook: 00:05:00 •Mail Options in Outlook: 00:06:00 •Calendar Options in Outlook: 00:03:00 •Contact Options in Outlook: 00:01:00 •Task Options in Outlook: 00:01:00 •Search Options in Outlook: 00:02:00 •Language Options in Outlook: 00:02:00 •Ease of Access Options in Outlook: 00:02:00 •Advanced Option in Outlook: 00:04:00 •Ribbon and Quick Access Toolbar Customization: 00:02:00 •Quick Win - Create Unknown Password: 00:01:00 •Security Is Everything: 00:01:00 •Quick Win - Insecurity Is Coming from You and Others: 00:01:00 •Understand Security Type or Category: 00:02:00 •Life Savers - You Should Know These: 00:04:00 •Have Proper Password - Start Securing You Now: 00:03:00 •Don't Use the Same Password Anymore: 00:02:00 •Should You Use Longer Password or Complicated!: 00:03:00 •Last-Pass & Authy Mobile App: 00:02:00 •The Best and Only Solution to Make and Keep Password Un-Crack-Able: 00:08:00 •Last-pass Setup and Configure: 00:10:00 •Last-Pass Options Part 1: 00:03:00 •Last-Pass Options Part 2: 00:04:00 •Last-Pass Option Part 3: 00:04:00 •2FA Makes You Even Stronger in Password: 00:05:00 •Security Is Everything, Keep Secured Your Devices: 00:07:00 •Security on Your Data and Privacy: 00:08:00 •Congratulation: 00:01:00 •Assignment -The Complete Microsoft Outlook Masterclass: 00:00:00

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Learn how to develop a business environment that reflects a positive set of values and ethics. The business environment and corporate culture require people to act in a certain way. You have to behave a certain way to appear professional. This Diploma in Business Management: Corporate Behaviour is designed to give you all the relevant information on corporate behaviour. You will learn the benefits of corporate behaviour, managerial structure, team building and many more. Key Topics to Be Covered The Science of Behaviour Employee Safety Managerial Structure Values and Ethics Employee Accountability Substance Abuse & Workplace Violence Prejudice & Discrimination Vandalism & Theft Harassment & Bullying Hiring & Training Employees Team Building Investigating and Reviewing Reported Incidents This Diploma is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course has 10 modules; each of them contains information about different topics that will enrich your knowledge. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Diploma in Business Management: Corporate Behaviour course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Learning Outcomes Understand what behaviour is Understand the benefits of corporate behaviour Know what type of behaviours you want to implement in your company Know how to implement corporate behaviours Know how to maintain corporate behaviours Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to manage employees The ability to create and maintain a corporate behaviour environment Monitoring skills Planning skills Deep understanding of managerial structures Why Prefer this Diploma in Business Management: Corporate Behaviour Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process Once you have completed all the modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is right for anyone who wishes to learn about workplace behaviour and how to manage it. This training is great for HR executives and management executives. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this course, you will have a deep understanding of corporate behaviour and how to create and maintain it in the workplace. You will gain knowledge of best practices and how to utilise these skills in real life.

This video covers the essential topics necessary for working with Apache Maven. You will understand the techniques and methods to create multi-module Apache Maven projects from scratch, along with delving into topics needed for testing and deploying Java applications.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum You Can Master Microsoft Outlook You Can Master Microsoft Outlook Promo 00:02:00 You Can Ask Me Anytime 00:01:00 Your Facebook Support Group 00:01:00 Quick Win - How To Send an Email in Outlook 00:01:00 Quick Win - How To Print an Email in Outlook 00:01:00 Another Quick Win - You Can Work Offline With Outlook 00:01:00 Getting Started With Outlook Outlook Environment 00:03:00 Outlook Opening 00:02:00 Outlook Interface Options 00:04:00 Sending and Receiving Email in Outlook 00:03:00 Sending and Receiving Email in Outlook with Attachments 00:02:00 File Menu Account Settings in Outlook 00:06:00 Automatic Replies in Outlook 00:04:00 Mail Box Settings in Outlook 00:02:00 Rules and Alerts Settings in Outlook 00:04:00 Exporting and Importing Rules and Alerts in Outlook 00:01:00 Opening Options in File Outlook 00:04:00 Home - New Email in Outlook Quick Win - How To Create Folder in Outlook 00:01:00 Quick Win - How To Change Outlook Style 00:01:00 Quick Win - How To Use Quick Access Toolbar 00:01:00 New Email Options in Outlook 00:03:00 Clipboard in New Email 00:05:00 Basic Text in New Email 00:07:00 Name, Include and Tags in New Email 00:03:00 Inserting Table Into New Email 00:10:00 Inserting Images Into New Email 00:10:00 Inserting Shapes Into New Email 00:06:00 Inserting SmartArt Into New Email 00:04:00 Inserting New Chart Into New Email 00:05:00 Taking Screenshot Into New Email 00:02:00 Links, Text and Symbol 00:03:00 Themes, Show Fields, Encrypt, Tracking and More Options in New Email 00:03:00 Formatting Text in New Emails 00:03:00 Text Style in New Email 00:04:00 Reviewing Menu in New Email 00:03:00 Home - New Appointment New Appointment at Home Menu 00:06:00 Home - New Meeting New Meeting at Home Menu 00:01:00 Home - New Contact New Contact in Home Menu 00:05:00 Home - New Task Create New Task 00:03:00 Other New Item in Home 00:02:00 Home - Other Functions Email Deletion in Outlook 00:02:00 Responding to A Email in Outlook 00:02:00 Quick Steps, Tag and Other Functions 00:03:00 Send and Receive Complete Guide of Send and Receive 00:03:00 Home - Folder Complete Folder Guide 00:05:00 Review and Outlook View and Help in Outlook 00:04:00 Options Options Intro 00:03:00 General Options in Outlook 00:05:00 Mail Options in Outlook 00:06:00 Calendar Options in Outlook 00:03:00 Contact Options in Outlook 00:01:00 Task Options in Outlook 00:01:00 Search Options in Outlook 00:02:00 Language Options in Outlook 00:02:00 Ease of Access Options in Outlook 00:02:00 Advanced Option in Outlook 00:04:00 Ribbon and Quick Access Toolbar Customization 00:02:00 Security Is Everything Quick Win - Create Unknown Password 00:01:00 Security Is Everthing 00:01:00 Quick Win - Insecurity Is Coming from You And Others 00:01:00 Understand Security Type or Category 00:02:00 Life Savers - You Should Know These 00:04:00 Have Proper Password - Start Securing You Now 00:03:00 Don't Use the Same Password Anymore 00:02:00 Should You Use Longer Password or Complicated! 00:03:00 Last-Pass & Authy Mobile App 00:02:00 The Best and Only Solution to Make and Keep Password Un-Crack-Able 00:08:00 Lastpass Setup and Configure 00:10:00 Last-Pass Options Part 1 00:03:00 Last-Pass Options Part 2 00:04:00 Last-Pass Option Part 3 00:04:00 2FA Makes You Even Stronger in Password 00:05:00 Security Is Everything, Keep Secured Your Devices 00:07:00 Security on Your Data and Privacy 00:08:00 Conclusion Congratulations 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00