1280 Courses delivered Online

In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year

Motivational Interviewing is like a finely tuned instrument that unlocks the potential for change and growth in individuals. Interviewing course delves into the principles, skills, and strategies of Motivational Interviewing. Learning Outcomes: Understand the foundational concepts and principles of Motivational Interviewing. Acquire essential skills and strategies for conducting Motivational Interviews. Explore the stages of change and how to effectively work with individuals in each stage. Familiarise yourself with theories that inform and support the practice of Motivational Interviewing. Develop and maintain proficiency in Motivational Interviewing techniques. Apply Motivational Interviewing in various healthcare settings and adapt it to group-based interventions. The Motivational Interviewing Skills & Strategies course is designed to equip participants with the knowledge and expertise to effectively apply Motivational Interviewing techniques in their professional practice. Participants will be introduced to the foundational concepts and principles of Motivational Interviewing, gaining an understanding of its person-centred approach and collaborative style. They will develop essential skills and strategies, such as open-ended questioning, reflective listening, and affirmations, to engage individuals in conversations that elicit their intrinsic motivation for change. The course will delve into the stages of change and provide guidance on how to tailor Motivational Interviewing techniques to effectively support individuals in each stage. Participants will also explore various theories that underpin Motivational Interviewing and discover how to apply these theories in real-world scenarios. Additionally, they will learn about the application of Motivational Interviewing in different healthcare settings and consider the unique challenges and opportunities that arise in group-based interventions. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, including doctors, nurses, psychologists, and counsellors. Social workers and case managers working with individuals seeking behavioural change. Therapists and coaches looking to enhance their communication and counselling skills. Educators and trainers interested in facilitating positive transformations. Human resources professionals involved in employee engagement and motivation. Individuals in leadership or mentoring roles seeking effective communication strategies. Career path Counsellor: £24,000 - £40,000 per year Therapist: £28,000 - £45,000 per year Clinical Psychologist: £35,000 - £60,000 per year Social Worker: £25,000 - £40,000 per year Behavioral Health Specialist: £30,000 - £50,000 per year Training and Development Manager: £35,000 - £65,000 per year

Listen to the world in a whole new way with our Audiology course. From the anatomy and physiology of the ear to disorders of the auditory nervous system, you'll explore every facet of hearing health. With 13 modules packed full of information, you'll gain a deep understanding of audiology and how to provide rehabilitation for those with hearing impairments. Learning outcomes Understand the anatomy and physiology of the ear Gain knowledge of acoustics and psycho-acoustics Learn how to conduct pure tone audiometry tests Develop an understanding of common audiological disorders Explore disorders of the auditory nervous system Learn techniques for hearing impairment rehabilitation Our Audiology course is designed to take you on a journey through the world of hearing health. With 13 comprehensive modules, you'll explore everything from the anatomy and physiology of the ear to disorders of the auditory nervous system. You'll delve into acoustics and psycho-acoustics and learn how to conduct pure tone audiometry tests. With our course, you'll gain an in-depth understanding of audiology and develop techniques for hearing impairment rehabilitation. Our experienced instructors will guide you through each module, providing you with the knowledge you need to become an expert in audiology. Our course is strictly theoretical in nature, providing you with a deep understanding of the subject matter. By the end of the course, you'll be equipped with the knowledge and skills to provide rehabilitation for those with hearing impairments. If you're interested in a career in audiology or simply want to learn more about hearing health, our Audiology course is the perfect choice for yoEnrololl today and begin your journey to becoming an expert in this fascinating field. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in a career in audiology Healthcare professionals looking to expand their knowledge Those with a personal interest in hearing health Individuals looking to learn more about audiology Career path Audiologist: £24,907 - £50,819 per year Hearing Aid Dispenser: £18,000 - £35,000 per year Clinical Scientist in Audiology: £31,365 - £47,445 per year Speech and Language Therapist: £24,907 - £50,819 per year ENT Doctor: £38,694 - £103,490 per year Researcher in Audiology: £25,000 - £40,000 per year

Prepare for a fulfilling role as a Healthcare Assistant. Acquire practical expertise in patient care, medical procedures, infection control, and effective communication. Enrol today!

The aim of the course is to provide learners with a comprehensive understanding of various models used in healthcare economics, decision-making frameworks, and cost-benefit analysis. By the end of the course, learners will be equipped with the knowledge and skills to evaluate healthcare systems and policies and make informed decisions about resource allocation and healthcare delivery.After the successful completion of the course, you will be able to learn about the following, Understand the Economic Models of Healthcare. Learn how economic models of healthcare help in healthcare economics. Analyzing market failure in healthcare. Optimizing Economics of Financing Health Care. Understanding of health care reform. Learn about hospital reimbursement. This course provides a detailed overview of the various models used in healthcare economics, including microeconomic and macroeconomic models, decision-making frameworks, and cost-benefit analysis. Through interactive lectures, learners will gain an understanding of how economic models are used to evaluate healthcare systems and policies and make informed decisions about resource allocation and healthcare delivery. This course provides a detailed overview of the various models used in healthcare economics, including microeconomic and macroeconomic models, decision-making frameworks, and cost-benefit analysis. Through interactive lectures, learners will gain an understanding of how economic models are used to evaluate healthcare systems and policies and make informed decisions about resource allocation and healthcare delivery. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Healthcare Economics Models Self-paced pre-recorded learning content on this topic. Understanding Healthcare Economics Models Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Economics. Health Policy Analyst Health Services Researcher Health Insurance Analyst Healthcare professionals Policy analysts Healthcare administrators Government officials Students interested in healthcare economics Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This Diploma in Mental Health First Aid at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Mental health is just as important as physical health, and seeking professional assistance through mental health first aid can prevent more serious issues from arising. With increasing levels of stress in our society, it's crucial to have a basic understanding of mental health and how to support those in need. That's why we have created a comprehensive course on Mental Health First Aid. The goal of this Mental Health First Aid course is to equip you with the knowledge and skills to support a friend, family member, or coworker in need. You'll learn how to understand and explain what's happening in their head, and how to help them feel less disrupted, uncertain, and lonely. The Mental Health First Aid course provides a comprehensive introduction to the field of mental health, including an overview of mental health and its importance. This Mental Health First Aid course delves into the various types of childhood and adolescent psychiatric disorders, including stress and anxiety disorders, schizophrenia, personality disorders, and mood disorders. You will learn about the different medications and therapies used to treat these conditions, and how they can be used to help those in need. This comprehensive Mental Health First Aid course is designed to give you the knowledge and skills necessary to support a friend, family member, or coworker in need. By participating in this course, you have the opportunity to truly make a difference in someone's life through timely mental health first aid. Don't miss this chance to learn and grow as an individual who can support and make a positive impact on those around you. Enrol Now! Upon successful completion of the Mental Health First Aid course, you will be able to, Get an overview of mental health. Learn about childhood and adolescent psychiatric disorders. Discover the core concepts of schizophrenia and personality disorders. Improve your understanding of self-harm and suicide. Explore the fundamentals of medication and therapy in the treatment of mental illness. Gain a thorough grasp of mental health legislation and services. Learn more about mental health in the workplace. Why Prefer This Mental Health First Aid at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 1: Introduction Module 2: Overview of Mental Health First Aid Module 3: Childhood and Adolescent Psychiatric Disorders Module 4: Stress and Anxiety Disorders Module 5: Schizophrenia Module 6: Personality Disorders Module 7: Mood Disorders Module 8: Eating & Sleeping Disorders Module 9: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13: Mental Health in the Workplace Module 14: Approach and React To People in Mental Health Crisis Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers and educators Healthcare professionals Human resources personnel Community leaders Support workers Concerned family members or friends Requirements No prior background or expertise is required. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Mental Health First Aid at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Mental Health First Aid at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Overview The healthcare sector has experienced a surge in demand for qualified professionals skilled in catheterisation procedures. The Clinical Training for Nurses and Carers - Catheterisation course is designed to fill this industry gap, empowering healthcare professionals with comprehensive insights into urinary catheterisation. The course begins with the Introduction to Urinary Catheterisation, setting a solid foundation for learners. It progresses to unravel the intricacies of The Urinary System, ensuring a holistic understanding.  Also, learners are equipped with a comprehensive patient's guide for catheterisation, guidance for nursing and care staff, protocol for female catheterisation, and patient's guide for catheterisation, an invaluable resource in their professional journey.  Moreover, the subsequent modules are tailored to provide nuanced nursing and care staff guidance and detailed protocols for male and female catheterisation. The course concludes by shedding light on the best practices for Handling Catheters and catheter Bags. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Clinical Training for Nurses and Carers - Catheterisation. It is available to all students, of all academic backgrounds. Requirements Our Clinical Training for Nurses and Carers - Catheterisation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 02:20:00 total length •Module 1: Introduction to Urinary Catheterisation: 00:20:00 •Module 2: The Urinary System: 00:15:00 •Module 3: Patients' Guide for Catheterisation: 00:35:00 •Module 4: Guidance for Nursing and Care Staff: 00:30:00 •Module 5: Protocol for Female Catheterisation: 00:15:00 •Module 6: Protocol for Male Catheterisation: 00:10:00 •Module 7: Protocol for Handling Catheter & Catheter Bags: 00:15:00

Enrol in our Autism Spectrum Disorder (ASD) course to gain a comprehensive understanding of ASD and learn how to support autistic individuals effectively. Suitable for educators, caregivers, healthcare professionals, and anyone interested in promoting autism awareness and acceptance.

>>Healthcare Assistant at QLS Level 5 with Free QLS Endorsed Certificate<< The NHS is the largest publicly funded healthcare system in the world. It employs more than 1.5 million people, making it one of the largest employers in the UK. If you're drawn to helping others and passionate about patient well-being, this Healthcare Assistant course is your perfect stepping stone. This Diploma in Healthcare Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Healthcare Assistant course is a customised training programme developed to meet the growing demand for skilled healthcare professionals in the UK. It includes modules on legal and ethical standards, maintaining medical records, ensuring confidentiality, upholding hygiene, infection control, patient mobility, and understanding the rights and responsibilities of healthcare workers. With the UK's healthcare industry showing no signs of slowing down, this Healthcare Assistant course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. So, join us today and gear up for excellence! Learning Outcomes of this Course Navigate diverse healthcare settings as a confident Healthcare Assistant. Master legal and ethical frameworks to uphold professional standards as a Healthcare Assistant. Become a data champion, ensuring accurate medical records and confidentiality for Healthcare Assistant duties. Prioritise patient well-being through effective hygiene and infection control practices as a Healthcare Assistant. Empower patients with knowledge, understanding mobility issues and advocating for their rights Embrace technological advancements, exploring AI, data science, and their role in the future of the Healthcare Assistant profession. With the UK's healthcare industry showing no signs of slowing down, this course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. Why Choose Our Course? FREE certificate endorsed by the Quality Licence Scheme Get a free student ID card with the course This is an affordable and simple-to-understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The comes with 24/7 tutor support So enrol now in this Healthcare Assistant Today to advance your career! Take a step toward a brighter future with our Healthcare Assistant course! *** Course Curriculum *** Here is the curriculum breakdown of the Healthcare Assistant at QLS Level 5 course: Working in Different Healthcare Settings Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Maintaining Medical Records Confidentiality in a Medical Environment Health and Safety Responsibilities Hygiene in Nursing Infection Control Mobility and Immobility Issues of Patients in Nursing Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Providing Care or Treatment to People Who Lack Capacity Managing Service Delivery in Health and Social Care Medical Jargon and Terminology Effects of Covid-19 on Human Life Preventions and Social Measures to Be Taken Information Technology in Health Care Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Healthcare Assistant at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Healthcare Assistant at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required in this Healthcare Assistant course. Career path This Healthcare Assistant Training will allow you to kickstart or take your career to the next stage in the related sector such as: Healthcare Assistant Community Healthcare Assistant healthcare consultant Healthcare Trainer Medical assistant roles. Certificates CPDQS Accredited PDF Certificate Digital certificate - Included Diploma in Healthcare Assistant at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Healthcare Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Attention medical professionals! Looking to expand your knowledge of medical terminology? Our Medical Terminology Course is designed to give you a comprehensive understanding of the language used in the healthcare industry. With 12 modules covering everything from human body vocabulary to professional communication, this Medical Terminology course is perfect for anyone looking to enhance their medical knowledge and improve their communication skills. By completing this Medical Terminology course, you will be able to confidently communicate with patients, colleagues, and healthcare professionals using the correct terminology. You will also be equipped with the knowledge to understand medical reports and notes with ease. Our meticulously crafted Medical Terminology course is designed to be accessible to all, regardless of previous medical experience, making it the perfect course for anyone looking to enhance their understanding of medical language/ medical terminology. After this Medical Terminology, you will be able to learn: Demonstrate knowledge of human body vocabulary. Identify and explain common equipment, instruments, and lab tests. Understand acronyms and abbreviations used in the healthcare industry. Describe the function and structure of the digestive, cardiovascular, blood and immunity, respiratory, musculoskeletal, and central nervous systems. Communicate effectively with patients using professional communication and interviewing techniques. Adapt communication to a patient's ability to understand. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Medical Terminology course: Introduction to Medical Terminology Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments, and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Terminology course is for: Medical professionals looking to expand their knowledge. Anyone looking to enhance their understanding of medical language. Students looking to pursue a career in healthcare. Requirements You will not need any prior background or expertise to enrol in this Medical Terminology course. Career path Medical Secretary: £20,000 - £25,000 per year Medical Receptionist: £17,000 - £22,000 per year Medical Coder: £22,000 - £30,000 per year Medical Transcriptionist: £17,000 - £25,000 per year Medical Billing Specialist: £22,000 - £30,000 per year Medical Records Technician: £20,000 - £28,000 per year Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.