Blooming Spring Deal of The Year is Live Now ** Offer Ends Soon; Hurry Up!! ** Travel & Tourism 4 in 1 Bundle Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the bundle training. Study the bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with thisBundle. Designed to build your competent skill set and enable you to do the best job possible, the Bundle is ideal for those who aim to be the best in their fields. Our Bundle contains 4 of our premium courses for one discounted price: Course 01: Travel & Tourism Course 02: Event Planning Course Course 03: Hotel & Hospitality Management Course 04: Concierge Students can expect to complete this Bundle Program in around 20 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle Package. All the courses under this Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive bundle course, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Travel & Tourism Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course. Why Train with the Academy for Health & Fitness? All-in-one package of 4 Premium Bundle Opportunity to earn a certificate accredited by CPD Interactive course material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Travel & Tourism Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access thematerials and learn when it's convenient for you. Start your learning journey straight away with this Travel & Tourism Bundle and take a step toward a brighter future! ****Course Curriculum**** Our Bundle consists of the following learning modules: ***Course 01: Travel & Tourism*** Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry ***Course 02: Event Planning Course*** Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business ***Course 03: Hotel & Hospitality Management*** Module 1. Introduction to Hospitality and Revenue Management Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of Hotel Industry Module 4: The Process of Selection and Recruitment in Hospitality Industry Module 5: The Process of Development and Training in Hospitality Industry Module 6. Hospitality Management Operations Module 7. Management of Service Quality in Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicator in Hospitality Revenue Management Module 10. The Revenue Management Module 11: Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in UK Module 14. Career Prospects in the Hospitality Industry ***Course 04: Concierge*** Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge ***Course 05: Customer Relationship Management*** Module 01: Introduction to CRM Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Process Once you have completed all the modules in the Travel & Tourism Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel & Tourism Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Bundle is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Bundle does not require any prior knowledge; everyone may participate! This is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This bundle allows you to study at your own speed and grow a quality skillset. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Our whole Bundle will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Certificate Digital certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
The Lean Six Sigma White Belt course introduces participants to the fundamental concepts of Lean, Six Sigma, and quality management. It covers the principles, tools, and methodologies used to improve processes and deliver better results. This course aims to provide a solid foundation in Lean Six Sigma principles and prepare participants to contribute effectively to improvement projects. Learning Outcomes: Understand the importance of quality and its impact on business performance. Learn the key principles and concepts of Lean and how to identify and eliminate various types of waste. Gain insights into Six Sigma's philosophy, DMAIC methodology, and its role in achieving Six Sigma quality. Discover the significance of the Voice of the Customer (VoC) and Critical to Quality (CTQ) parameters. Familiarize with essential quality tools such as Process Maps, Check Sheets, Histograms, Pareto Charts, Fishbone Diagrams, 5 Whys, and Run Charts. Develop an understanding of the roles and responsibilities in a Lean Six Sigma team and project. Identify improvement opportunities and contribute to process enhancements. Gain a comprehensive overview of the Lean Six Sigma approach to process improvement and customer satisfaction. Why buy this Lean Six Sigma White Belt course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Lean Six Sigma White Belt course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Lean Six Sigma White Belt course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Lean Six Sigma White Belt course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Lean Six Sigma White Belt course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Lean Six Sigma White Belt course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Introduction 00:04:00 Unit 02: Quality Let's set the scene 00:03:00 What is quality? 00:05:00 Why a focus on quality is important 00:03:00 Unit 03: Lean What is Lean? 00:03:00 History of Lean 00:04:00 The 8 Wastes 00:01:00 Defects 00:02:00 Overproduction 00:02:00 Waiting 00:02:00 Non-utilised talent 00:03:00 Transport 00:02:00 Inventory 00:02:00 Motion 00:02:00 Extra-processing 00:02:00 VA vs. NVA 00:05:00 Creating value 00:04:00 Process 00:03:00 Unit 04: Six Sigma What is Six Sigma? 00:04:00 History of Six Sigma 00:02:00 Good quality vs. Six Sigma quality 00:04:00 DMAIC 00:05:00 Belts & roles 00:03:00 Six Sigma in action 00:06:00 Unit 05: The customer Voice of the customer 00:06:00 Critical to quality 00:04:00 Unit 06: The tools of quality The 7 tools of quality - a high level reminder 00:01:00 Process Map 00:06:00 Check sheet 00:04:00 Histogram 00:04:00 Pareto Chart 00:04:00 Fishbone Diagram 00:05:00 5 Whys 00:05:00 Run Chart 00:04:00 Unit 07: Close out Close out 00:06:00 Resources Resources - Lean Six Sigma White Belt course 00:00:00 Assignment Assignment - Lean Six Sigma White Belt course 00:00:00
Cleaning up jobs should not be looked down on, as without someone cleaning up our mess, we would have to live in a society with bad smell and garbage everywhere. Cleaning crews often take care of unseen germs and bacteria all around us for which we should be thankful. So if you are thinking of starting your own cleaning business, get ready to get your hands dirty with this Level 2 Certificate in Cleaning course. This is a very basic course designed to help you train your employees to provide cleaning services for both commercial and residential opportunities. You can use this course as an orientation for your employees as you learn about cleaning and its process by finding out ways to train new people. You will further use this course learn about office cleaning, maintaining hard floors, carpets, entryways and lobbies. The course also discusses restrooms, pest management, cleaning products, staffing and so much more. This level 2 course is filled with tips that you can utilize in order to establish and maintain a highly sophisticated cleaning service business and make money in the process. Course Highlights Cleaning Certificate Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Cleaning Certificate Course into 36 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 26 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Cleaning Certificate Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cleaning Certificate Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cleaning Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cleaning Certificate Course - Updated Version An Introduction to the Cleaning Job 00:16:00 The Diversity of Cleaning Jobs 00:23:00 Cleaning Equipment, Products and Clothing 00:21:00 House Cleaning 00:20:00 Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Bathrooms and Toilets 00:19:00 Office Cleaning 00:17:00 Cleaning External Surfaces and Areas 00:15:00 Dealing with Non-Routine Waste 00:18:00 Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Starting a Cleaning Business and Planning for it 00:14:00 Running the Business with Quality Service 00:19:00 Customer Satisfaction 00:20:00 Management of Staff 00:19:00 Marketing, Advertising and Sales 00:21:00 Expansion Management 00:15:00 Business Insurance, Tax and Additional Equipment 00:21:00 Cleaning Certificate Course - Old Version Cleaning 00:15:00 Cleaning Procedures 00:30:00 Office Cleaning 00:30:00 Entryways and lobbies 00:30:00 Hard Floor Maintenance 00:15:00 Floor Stripping 00:30:00 Carpet Maintenance 00:15:00 Carpet Extraction Cleaning 00:15:00 Restrooms 00:30:00 Spills 00:15:00 Pest Management 00:15:00 People with special needs 00:15:00 Cleaning products 01:00:00 Medical Cleaning 01:30:00 Cleaning Business 00:30:00 Tidying or Cleaning? 01:00:00 Hiring Staff 00:15:00 How to Write a Business Plan for Your Cleaning Company 00:30:00 But how can you ensure chemical safety? 00:30:00 Mock Exam Mock Exam- Cleaning Certificate Course 00:20:00 Final Exam Final Exam- Cleaning Certificate Course 00:20:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3. This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences. Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. The Travel Agency Level 3 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Travel Agency Level 3 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Travel Agency Level 3, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Travel Agency Level 3 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel Agency Level 3 Bundle Consists of the following Premium courses: Course 01: Travel Agency Level 3 Course 02: Hospitality and Accommodation Management Course 03: GCSE English Course 04: Customer Relationship Management Course 05: Business Branding Course 06: Travel & Tourism Course 07: Working Effectively Across Cultures Course 08: Assertiveness and Self Confidence Development Course 09: Mastering Digital Photography Diploma Course 10: Effective Communication Skills Diploma Course 11: Time Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Travel Agency Level 3: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Travel Agency Level 3 Bundle Course 01: Travel Agency Level 3 Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management(CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Course 02: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 03: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 08: Cambridge English Exercise 6 Module 07: Cambridge English Exercise 5 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Business Branding Business Course Promo Video Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 05 Chapter 06 Chapter 07 Chapter 08 Chapter 09 Chapter 10 Chapter 11 Course 06: Travel & Tourism Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 07: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 08: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 09: Mastering Digital Photography Diploma Intro How Does a Camera Work Aperture Shutter Speed ISO Exposure Triangle Lights & Filters White Balance File Types Photo Resolution & Quality Composition Conclusion Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Training Module 1: Importance and Benefits of Time Management Module 2: Assess Your Current Work Practice Module 3: Identifying the Priorities Module 4: Say 'No' to Procrastination Module 5: Set Your Goals Module 6: Plan the Work Module 7: Work The Plan Module 8: Effective Time Management Techniques Module 9: Combat The Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel Agency Level 3 bundle. Requirements This Travel Agency Level 3 course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Travel Agency Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Domestic Gas, COSHH and Fire Safety bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Domestic Gas, COSHH and Fire Safety programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Domestic Gas, COSHH and Fire Safety course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Domestic Gas, COSHH and Fire Safety Bundle Consists of the following Premium courses: Course 01: Level 2 Domestic Gas Course Course 02: Overview of Oil and Gas Industry Course 03: Oil & Gas : Markets Trading Pricing & Economic Framework Level 2 Course 04: Oil and Gas Management Course 05: Diploma in Domestic Appliances Repairing Course 06: Cleaning Course Level 5 Course 07: Electrical Engineering DC Circuit Analysis Course 08: COSHH Training and Safety - Level 2 Course 09: Electrical and Fire Safety Training - Level 2 Course 10: Working in Confined Spaces Course 11: First Aid Training Enrol now in Domestic Gas, COSHH and Fire Safety to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get choosing Apex Learning for this Domestic Gas, COSHH and Fire Safety: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Level 2 Domestic Gas Course Module 01: Gas Legislation Module 02: Gas Safety Regulations Module 03: The Gas Safety (Installation and Use) Regulations 1998 Module 04: Overview of Gas Module 05: Combustion Module 6: Flues Module 07: Ventilation Module 08: Testing and Purging Module 09: Unsafe Situations Module 10: Commissioning and Servicing Of Gas Module 11: Gas Fires Space Heaters, Open Flud Gas Fires Fan Flued, Room Sealed Heaters and Space Heaters Module 12: Domestic Gas Cookers Module 13: Gas Water Heaters Module 14: Domestic Gas Boilers Module 15: Pipework Installation Module 16: LPG Supply and Installation Module 17: Electrical Work on Gas Appliances Course 02: Overview of Oil and Gas Industry Unit 01: About the Course Unit 02: Oil in Our Economic Life Unit 03: The Characteristics of the Oil Industry Unit 04: A Brief History of the Oil Industry and Petroleum Refining Unit 05: Energy, Oil and Economic Development Unit 06: Energy Consumption Forecast Unit 07: Energy Resources Unit 08: Production of Oil and Gas Unit 09: The Players of the Oil Scene Unit 10: Investments Unit 11: Profitability Unit 12: Conclusion Course 03: Oil & Gas : Markets Trading Pricing & Economic Framework Level 2 Section 01: Crude Oil: A Unique Raw Material Section 02: International Oil Trade Section 03: Prices on the Oil Markets Section 04: Trading On the Oil Markets Section 05: The Spot Markets Section 06: Spot Crude Oil Prices Section 07: Petroleum Products Price Setting Mechanism Section 08: The Physical Futures Markets Section 09: The Financial Futures Markets Section 10: Derivative Products: Swaps and Options Section 11: Course Conclusion Course 04: Oil and Gas Management Module 01: Introduction to Oil and Gas Management Module 02: Energy, Economics and Finance in Oil and Gas Module 03: Oil and Gas Project Management Module 04: Managing Oil and Gas Pipelines Module 05: Project Risk Analysis Module 06: Managing Communication and Conflict Module 07: Oil and Gas Health and Safety Course 05: Diploma in Domestic Appliances Repairing Module 01: Introduction to Domestic Appliances Module 02: Repairing a Refrigerator Module 03: Repairing an Air Conditioner Module 04: Repairing a Washing Machine Module 05: Repairing a Coffee Maker Module 06: Repairing a Dishwasher Module 07: Repairing a Vacuum Cleaner Module 08: Repairing a Water Heater Module 09: Repairing a Television Module 10: Repairing Electrical Wiring Module 11: Repairing Cooking Appliances Module 12: Repairing a Cloth Dryer Module 13: Safety Precautions during Repairing Appliances Course 06: Cleaning Course Level 5 Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15 Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Course 07: Electrical Engineering DC Circuit Analysis Module 01: Course Introduction Module 02: Introduction to Electrical Engineering Module 03: Circuit Analysis Introduction Module 04: Circuit Analysis Techniques Module 05: Ohm's Law Module 06: Kirchhoff Current Law Module 07: Kirchhoff Voltage Law Module 08: Nodal Analysis Module 09: Mesh Analysis Module 10: Importance of Circuit Analysis Course 08: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 09: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedures Course 10: Working in Confined Spaces Module 01: Working in Confined Spaces and the Laws Module 02: Risk Assessment Module 03: Control Measures Module 04: Emergency Procedures Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Domestic Gas, COSHH and Fire Safety bundle. Requirements This Domestic Gas, COSHH and Fire Safety course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 2 Domestic Gas Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
The British Cleaning Training Diploma is an essential course for anyone interested in building a successful career in the cleaning industry. This QLS Endorsed course offers a deep dive into the fundamental principles and techniques of cleaning, ensuring that participants gain a thorough understanding of industry standards. From health and safety regulations to effective cleaning methods, this course equips learners with the knowledge required to excel in a variety of cleaning roles. Whether you're looking to get started or enhance your expertise, this diploma provides a well-rounded foundation for success. With a focus on the UK cleaning sector, this course addresses key topics such as environmental concerns, sustainable practices, and the latest cleaning technologies. Learners will explore different types of cleaning environments, from domestic to commercial, and understand the varying needs of each. By completing the British Cleaning Training Diploma, you'll be prepared to navigate the ever-evolving landscape of the cleaning industry, offering your services with confidence. With no requirement for physical attendance, the course can be completed at your own pace, offering flexibility and convenience for those balancing other commitments. This QLS Bundle Includes the following Courses Course 01: Diploma in British Cleaning Training at QLS Level 5 Course 02: Spill Management Course 03: Working at Heights and Confined Space Course 04: Workplace First Aid Training Course 05: Personal Hygiene Course Key Features: Eligibility for QLS endorsed certificate upon successful completion of the British Cleaning Training Diploma course Free CPD Accredited Course Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Diploma in British Cleaning Training at QLS Level 5 Module 1: An Introduction to the Cleaning Job Module 2: The Diversity of Cleaning Jobs Module 3: Cleaning Equipment, Products and Clothing Module 4: House Cleaning Module 5 Food Kitchen and Commercial Kitchen Cleaning Module 6 Bathrooms and Toilets Module 7 Office Cleaning Module 8 Cleaning External Surfaces and Areas Module 9 Dealing with Non-Routine Waste Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11 Starting a Cleaning Business and Planning for it Module 12 Running the Business with Quality Service Module 13 Customer Satisfaction Module 14 Management of Staff Module 15 Marketing, Advertising and Sales Module 16 Expansion Management Module 17 Business Insurance, Tax and Additional Equipment Spill Management Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Pollution Incident Response Planning Module 04: Managing a Spill Module 05: Spill Clean-Up Guideline Module 06: Spills on a Road or Highway Module 07: Diesel Spillages: An Overview Module 08: Site-Specific Pollution Control Options Module 09: Spill Prevention & Control Checklist Module 10: Ways to Encourage Best Practice Working at Heights and Confined Space Module 1: Introduction, Regulations and Duties Module 2: Assessment and Prevention of the Risks Module 3: Work at Height Equipment Module 4: Working in Confined Spaces and the Laws Module 5: Risk Assessment Module 6: Control Measures Module 7: Emergency Procedures Workplace First Aid Training Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Personal Hygiene Course Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care: Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Learning Outcomes: Gain comprehensive knowledge of diverse jobs and environments. Master the use of equipment, products, and safety attire. Develop expertise in specialized areas like kitchen, office, and external surface. Acquire spill management skills, including handling hazardous substances and pollution incidents. Demonstrate competence in working at heights and confined spaces, ensuring regulatory compliance. Attain proficiency in workplace first aid, from incident management to CPR and emergency procedures. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of this course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing this course, learners will be able to order an endorsed certificate, titled: Diploma in British Cleaning Training at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about this topic, including: Individuals aspiring to enter the industry. Entrepreneurs planning to start a business. Those interested in spill management and environmental safety. Individuals aiming to pursue careers in workplace first aid. Requirements No prior degree or experience is required to enrol in this course. Career path This Course will help you to explore a variety of career paths in the related industry. Cleaning Supervisor - £20K to 30K/year. Environmental Safety Officer - £25K to 35K/year. Workplace First Aid Trainer - £22K to 28K/year. Business Owner (Cleaning Services) - £25K to Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The Only Level 5 QLS Endorsed Transport Manager Diploma Program in The Market! Everything you need to know about the UK's travel infrastructure in under 4 hours - road, rail, water and air. If you want to become a transport manager, you must know about all the major travel infrastructures in the UK. And in this course, you will learn about all of them. Alongside the infrastructure. Furthermore, you will master how to ensure health and safety as a Transport Manager and How to use the SAP Transportation Management system & Transport Manager. This Diploma in Transport Manager at QLS Level 5 course is: Endorsed by The Quality Licence Scheme Accredited by CPDQS (with 250 CPD points) This course is packed with step-by-step lessons on: Transport Manager Systems (TMS) Transportation Management Strategy Road Freight Transport Laws and Permits Rail and Transport Management for Transport Manager Transport Manager Ports and Inland Waters Transport Manager for Airlines Trends, Challenges and Best Practices in Transport Manager Transport Manager and Health and Safety Each lesson is structured, and the Transport Manager course is made in a way that answers all of your related questions. So you will get everything you need all in one place. Why Choose Our Course: Opportunity to earn a certificate endorsed by the Quality Licence Scheme Get instant access to this course. Learn from anywhere in the world This course is affordable and simple to understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to the Transport Manager course materials Transport Manager comes with 24/7 tutor support *** Course Curriculum of Transport Manager Course *** Module 01: Introduction to Transport Management Overview of transport management principles, key concepts, and the role of transport managers in ensuring efficient logistics and supply chain operations. Module 02: Transport Management Systems (TMS) Introduction to TMS, highlighting automation, route optimisation, real-time tracking, and how it enhances efficiency and customer satisfaction. Module 03: Transportation Management Strategy Covers effective strategies for planning, execution, and performance evaluation in transportation management to achieve business goals and continuous improvement. Module 04: Road Freight Transport Laws and Permits Explains the legal framework, regulations, and permit requirements for road freight transport, emphasising compliance and the impact on operations. Module 05: Rail and Transport Management Discusses the management of rail transport operations, efficiency, safety, and the role of rail in the transportation ecosystem. Module 06: Transport Management for Ports and Inland Waters Focuses on managing transport operations for ports and inland waters, logistics, regulatory compliance, and safety measures. Module 07: Transport Management for Airlines Explores airline transport management, covering scheduling, fleet management, regulatory compliance, and strategies to enhance efficiency and customer experience. Module 08: Trends, Challenges, and Best Practices in Transport Management Analyses current trends, challenges, and best practices, including technological advancements and sustainability in transport management. Module 09: Transport Management and Health and Safety Highlights the importance of health and safety in transport management, covering risk assessment, safety protocols, and regulatory compliance. Assessment Process After completing an online Transport Manager course module, you will be given an MCQ test & The passing score for each test will be set at 60%. After passing the Diploma in Transport Manager at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 27:59 1: Introduction Video Preview 00:53 2: An Introduction to Successful Transport Management Preview 27:06 Module 02: The UK's Travel Infrastructure - Road and Rail 18:03 3: The UK's Travel Infrastructure - Road and Rail Preview 18:03 Module 03: Road Freight 43:56 4: Road Freight and Transport Management 43:56 Module 04: Passenger Road Transport Management 41:13 5: Passenger Road Transport and its Management 41:13 Module 05: Rail Freight Management 20:50 6: Rail and Transport Management 20:50 Module 06: Ports and Inland Waters Ways Management 19:26 7: Transport Management for Ports and Inland Waters 19:26 Module 07: Airlines Transport Management 12:47 8: Transport Management for Airlines 12:47 Module 08: Trends and Challenges 09:48 9: Trends, Challenges and Best Practice in Transport Management 09:48 Module 09: Health and Safety Management 15:43 10: Transport Management and Health and Safety 15:43 Assessment (Optional) 02:00 11: Assignment On - Diploma in Transport Manager at QLS Level 5 02:00 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This Transport Manager course is for people who want to quickly and easily learn about Transport Management. Aspiring Transport Managers Logistics Enthusiasts Supply Chain Specialists Business Graduates Career Changers Requirements You will not need any prior background or expertise to enrol in this course. Career path UK Annual Salary: Transport Manager (£30,000 - £60,000) Logistics Coordinator (£25,000 - £40,000) Supply Chain Manager (£35,000 - £70,000) Fleet Manager (£30,000 - £50,000) Warehouse Manager (£25,000 - £45,000) Transportation Analyst (£25,000 - £45,000) Certificates Certificate Accredited by CPD Digital certificate - Included
Overview This Leadership Diploma course will unlock your full potential and will show you how to excel in a career in Leadership Diploma. So upskill now and reach your full potential. Everything you need to get started in Leadership Diploma is available in this course. Learning and progressing are the hallmarks of personal development. This Leadership Diploma will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Leadership Diploma skills to help you advance your career. Acquire a comprehensive understanding of various Leadership Diploma topics and tips from industry experts. Learn in-demand Leadership Diploma skills that are in high demand among UK employers, which will help you to kickstart your career. This Leadership Diploma course covers everything you must know to stand against the tough competition in the Leadership Diploma field. The future is truly yours to seize with this Leadership Diploma. Enrol today and complete the course to achieve a Leadership Diploma certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Leadership Diploma course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Leadership Diploma course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Leadership Diploma course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Leadership Diploma is suitable for anyone aspiring to start a career in Leadership Diploma; even if you are new to this and have no prior knowledge on Leadership Diploma, this course is going to be very easy for you to understand. And if you are already working in the Leadership Diploma field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Leadership Diploma course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Leadership Diploma course has no prerequisite. You don't need any educational qualification or experience to enrol in the Leadership Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Leadership Diploma course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Section What This Course Is All About 00:04:00 Introduction to the problem 00:05:00 The Link Between Leadership and Customer Satisfaction 00:05:00 Who Put YOU In Charge? 00:06:00 What Does a Leader Actually Do? 00:03:00 Leader or Manager? 00:05:00 Followers Want Many Things But It All Boils Down To This 00:05:00 I.I.I.I.I. Understand You! 00:04:00 The 6 C's Introduction to the Six C's - Plus a description of the1st C - Competence 00:05:00 The 2nd C - Consistency 00:05:00 The 3rd C - Completion 00:03:00 The 4th C - Confidence 00:05:00 The 5th and 6th C's - Camaraderie and Commitment 00:06:00 The 'Fails' of leadership Introduction to the 'Fails' 00:02:00 Failure of Purpose 00:05:00 Failure to Meet Individuals Regularly 00:05:00 Failure to Close the Loop 00:05:00 Failure to Elicit Challenge 00:04:00 Failure to Provide Specific Feedback 00:05:00 Failure to Thank 00:03:00 Failure to Be Visible 00:04:00 Overriding Factors Consistency not intensity 00:06:00 The Most Important Question a Leader Can Ask 00:05:00