39214 Courses delivered Online

Adult nursing is more than charts and clipboards. It’s about understanding humans—how they think, feel, eat, recover, and sometimes, panic at the sight of a bandage. This 8 in 1 Premium Bundle explores healthcare topics including adult nursing, psychology, emergency care, pharmacy, and counselling—all without leaving your screen. If you’re looking to develop your foundational knowledge in adult health, nutrition, and patient care, this bundle is structured to guide you through essential theory in a flexible format. It’s especially suited to those interested in the rhythm of healthcare work—minus the needles. Learning Outcomes Understand basic adult health and social care concepts. Explore the fundamentals of nursing and patient support. Learn emergency response basics and first aid knowledge. Study psychology for understanding patient behaviour. Review counselling approaches in a healthcare setting. Gain insight into pharmacy and nutritional care topics. Who is this Course For Aspiring adult nursing professionals in early training stages. Care workers aiming to boost theory-based understanding. Healthcare assistants wanting to broaden their scope. Psychology students interested in health sector roles. Pharmacy support workers reviewing general healthcare content. Emergency response staff seeking refresher knowledge online. Counselling students exploring health and care subjects. Anyone interested in adult care and nursing theory. Career Path Adult Nurse (Trainee Level) – £24,000 to £30,000 per year Healthcare Assistant – £20,000 to £26,000 per year Emergency Care Support Worker – £22,000 to £28,000 per year Pharmacy Technician (NHS Band 4) – £25,000 to £31,000 per year Nutrition Advisor – £23,000 to £29,000 per year Mental Health Support Worker – £21,000 to £27,000 per year

Course overview In the United Kingdom, one in every four people suffers from mental health issues. Therefore, maintaining mental health and psychological well-being is imperative to live a healthy, balanced life. If you wish to contribute to psychological well-being, take the proper steps with this Psychological Wellbeing Practitioner Course and improve lives.  In this Psychological Wellbeing Practitioner Course, you will explore the various therapies to boost mental well-being. It will educate you on the multiple forms of Psychotherapy. You will learn the concept of low-intensity CBT treatment and explore the process of engaging and assessing the patients. The course also discusses the mental health crisis intervention strategies to let you navigate mental health crises. You will discover comprehensive approaches to address mental health needs and manage complex client situations.  Enroll right now, gain the essential counselling skills and take your first step towards a mental health career.  Learning outcomes Learn the steps to improve psychological well-being Familiarize yourself with the skills of a psychological well-being practitioner Identify the components of good mental health Learn about the common mental health disorders Explore the various types of therapies Have a better grasp of the low intensity CBT treatment Strengthen your knowledge of crisis intervention in mental health Discover the strategies to help people deal with mental health crises Who is this course for Aspiring professionals interested in helping clients in improving their psychological well-being can take this Psychological Well-being Practitioner Course. The course is also beneficial for people suffering from mental health issues and wants to learn how to cope with mental illness. The in-demand skills gained from this training will provide excellent opportunities for a career in Mental Health. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable Psychological Wellbeing Practitioner Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Mental Health Counsellor Psychiatric Nurse Practitioner Social Worker Psychological Wellbeing Practitioner Course Module-1: Introduction to Psychotherapy 00:16:00 Module-2: Skills of a Psychological Wellbeing Practitioner 00:16:00 Module-3: Types of Therapies 00:16:00 Module-4: Engaging and Assessing the Patients 00:19:00 Module-5: Low Intensity CBT Treatment 00:16:00 Module-6: Forms of Psychotherapy 00:17:00 Module-7: Helping the Client in Crisis 00:16:00 Module-8: Crisis Intervention 00:12:00 Mock Exam Mock Exam - Psychological Wellbeing Practitioner Course 00:20:00 Final Exam Final Exam - Psychological Wellbeing Practitioner Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management

Award in the Prevention and Control of Infection Course Online Infection prevention and control are more important than ever. Germs spread from person to person through a regular sequence of events. This Award in the Prevention and Control of Infection Course aims to help people prevent germs from infecting people by breaking the chain of infection. We can prevent infection by breaking a link in the chain. Understanding how to properly prevent and control the spread of infection is essential in ensuring that individuals do not unintentionally cause people they come into contact with to get infected. By the end of this Level 2 Award in the Prevention and Control of Infection course, you will have a solid understanding of preventing and controlling the spread of infection in the workplace and at home. You will also learn how to identify infections and their types.. Others Benefits of this Award in the Prevention and Control of Infection Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Award in the Prevention and Control of Infection Course] Level 2 Award in the Prevention and Control of Infection Detailed course curriculum of this Course Award in the Prevention and Control of Infection Course Module 01: The Principles of Infection Prevention and Control Module 02: Causes and Spread of Infection Module 03: Cleaning, Decontamination and Waste Management Assessment Method of Level 2 Award in the Prevention and Control of Infection After completing each module of the Award in the Prevention and Control of Infection Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 2 Award in the Prevention and Control of Infection After completing the MCQ/Assignment assessment for this Award in the Prevention and Control of Infection Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Award in the Prevention and Control of Infection This Award in the Prevention and Control of Infection Course is ideal for a wide range of learners who wish to understand the prevention and control of infection within healthcare settings. Requirements Level 2 Award in the Prevention and Control of Infection Students who intend to enrol in this Level 2 Award in the Prevention and Control of Infection Course must meet the following requirements: Prevention and Control of Infection: Good command of the English language Prevention and Control of Infection: Must be vivacious and self-driven. Prevention and Control of Infection: Basic computer knowledge Prevention and Control of Infection: A minimum of 16 years of age is required. Career path Level 2 Award in the Prevention and Control of Infection This Award in the Prevention and Control of Infection Course will make your CV stand out from the crowd and will prepare you for future lessons. Certificates Certificate of completion Digital certificate - Included

Course Overview: Welcome to Basic Automotive Engineering: Onboard Diagnostics, a course designed to unveil the fascinating world of automotive diagnostics and equip you with essential skills to navigate the complex systems under the hood.The curriculum spans various essential topics, including a comprehensive introduction to Onboard Diagnostics (OBD), an in-depth exploration of exhaust gas diagnostics, and insights into fuel injection and spark plug diagnostics. You will also delve into the functionality and applications of onboard diagnostic apps, as well as lubrication diagnosis, providing a holistic learning experience.Enrol today, and Let the learning begin! Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for continuous support Engaging and interactive learning materials Comprehensive curriculum covering various aspects of OBD Learn at your own pace, anywhere and anytime Who is This Course For? This Basic Automotive Engineering: Onboard Diagnostics course is ideal for automotive enthusiasts, technicians, mechanics, and individuals seeking to gain a deeper understanding of automotive engineering. Whether you're a newcomer to the industry or already have some experience under your belt, Basic Automotive Engineering: Onboard Diagnostics will provide you with valuable insights and applicable knowledge to excel in your field. What You Will Learn: This Basic Automotive Engineering: Onboard Diagnostics course covers: A brief history and basic working of OBD. Onboard Diagnostic Apps and tools. Exhaust Gas Diagnostics for emissions analysis. Apps for Onboard Diagnostics. Engine Diagnostics, including sensors and fault codes. Diagnostics for Spark Plugs and optimal engine performance. Fuel Injection Diagnostics. Lubrication System Diagnosis for component longevity and vehicle performance. Why Enrol in This Course: Enrolling in Basic Automotive Engineering: Onboard Diagnostics will provide you with several benefits. Firstly, it is a top-reviewed course that has recently been updated to align with the latest advancements in automotive technology. By staying up-to-date, you'll gain a competitive edge in the job market and increase your chances of securing exciting career opportunities. Requirements: Basic knowledge of automotive engineering concepts is recommended to make the most of this Basic Automotive Engineering: Onboard Diagnostics course. Familiarity with vehicle systems and components will facilitate your learning journey. Access to a computer or mobile device with an internet connection is also necessary to access the course materials and resources. Career Path: Upon completing Basic Automotive Engineering: Onboard Diagnostics, you can explore various exciting career paths within the automotive industry. Here are seven course-related professions, along with their average UK salaries: Automotive Technician - £25,000 to £35,000 per year Diagnostic Technician - £27,000 to £40,000 per year Vehicle Service Advisor - £18,000 to £25,000 per year Automotive Engineer - £30,000 to £45,000 per year Garage Manager - £30,000 to £40,000 per year Fleet Maintenance Supervisor - £25,000 to £35,000 per year Automotive Instructor - £22,000 to £35,000 per year Certification: Upon completing the Basic Automotive Engineering: Onboard Diagnostics course, you'll earn a CPD certificate recognised in the automotive industry. This certificate enhances your professional profile and career opportunities. Enrol today to excel in automotive engineering alongside thousands of students worldwide on this enriching journey. Course Curriculum 3 sections • 9 lectures • 00:54:00 total length •Introduction: 00:01:00 •Brief history & Basic working of OBD: 00:08:00 •Onboard diagnostic apps: 00:07:00 •Exhaust gas-Diagnostics: 00:07:00 •APPS on Onboard diagnostics: 00:07:00 •Engine -Diagnostics: 00:05:00 •Diagnostics-spark plug: 00:06:00 •Diagnostics- Fuel injection: 00:06:00 •Diagnosis -Lubrication: 00:07:00

Overview This comprehensive course on Outlook Tips and tricks will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Outlook Tips and tricks comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Outlook Tips and tricks. It is available to all students, of all academic backgrounds. Requirements Our Outlook Tips and tricks is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 00:48:00 total length •1 - Basic sort: 00:02:00 •2 - Handling Attachments: 00:06:00 •3 - Advanced Sort: 00:05:00 •4 - Conditonal Formatting: 00:04:00 •5 - Filter and Advanced Filter: 00:05:00 •6 - Categories: 00:03:00 •7 - Flags and Reminders: 00:05:00 •8 - Rules: 00:08:00 •9 - Managing Junk Email: 00:03:00 •10 - Managing Folders: 00:03:00 •11 - Inbox Maintenance: 00:04:00 •Assignment - Outlook Tips and tricks: 00:00:00

Overview This comprehensive course on Pet First Aid, CPR and Pet Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pet First Aid, CPR and Pet Business comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Pet First Aid, CPR and Pet Business. It is available to all students, of all academic backgrounds. Requirements Our Pet First Aid, CPR and Pet Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 29 lectures • 05:15:00 total length •Introduction: 00:12:00 •Collapse & Unconsciousness: 00:12:00 •Cardiopulmonary Resuscitation: 00:09:00 •Shock: 00:11:00 •Bleeding: 00:15:00 •Bandaging: 00:12:00 •Fractures: 00:09:00 •Seizures: 00:05:00 •Choking & Drowning: 00:07:00 •Heat Stroke & Hypothermia: 00:05:00 •Burns & Scalds: 00:06:00 •Poisoning: 00:10:00 •Bites & Stings: 00:05:00 •Common Emergencies: 00:17:00 •Managing a First Aid Scenario: 00:05:00 •Pet First Aid Kit: 00:10:00 •Collapse & Unconsciousness: 00:12:00 •Pet CPR: 00:12:00 •Shock: 00:11:00 •Managing a First Aid Scenario: 00:05:00 •Pet First Aid Kit: 00:10:00 •Introduction: 00:06:00 •Legal Requirements: 00:37:00 •Running Your Own Business: 00:16:00 •Marketing: 00:16:00 •Setting Your Prices: 00:10:00 •Business Costs: 00:08:00 •Forms & Record Keeping: 00:15:00 •Pre-Service Visit: 00:07:00

Overview This comprehensive course on IELTS Writing Task 1 Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This IELTS Writing Task 1 Masterclass comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this IELTS Writing Task 1 Masterclass. It is available to all students, of all academic backgrounds. Requirements Our IELTS Writing Task 1 Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 45 lectures • 08:09:00 total length •Welcome Aboard: 00:08:00 •Fundamentals of Writing Task 1: 00:06:00 •The 4 Main Types of Questions: 00:07:00 •How to Get a High Score: 00:07:00 •How this course is Structured: 00:03:00 •First Ingredient: Task Achievement: 00:16:00 •Second Ingredient: Cohesion and Coherence: 00:09:00 •Third Ingredient: Grammatical Range and Accuracy: 00:03:00 •Grammar: Tenses: 00:20:00 •Grammar: Articles and Agreement: 00:09:00 •Grammar: Active vs. Passive Voice: 00:07:00 •Grammar: Simple and Compound Sentences: 00:18:00 •Grammar: Complex Sentences: 00:12:00 •Grammar: Correlative Conjunctions: 00:09:00 •Grammar: Relative Clauses: 00:11:00 •Grammar: Combining Elements: 00:06:00 •Grammar: Punctuation: 00:21:00 •Grammar: Writing Numbers: 00:08:00 •Fourth Ingredient: Lexical Resource: 00:02:00 •Vocabulary for Trend Graphs: 00:10:00 •Vocabulary for Comparative Graphs: 00:12:00 •Vocabulary for Process Diagrams: 00:04:00 •Vocabulary for Maps: 00:17:00 •Introduction to unit 3: The Recipe: 00:04:00 •The Basics of Writing Introductions: 00:04:00 •How to Write Introductions for Trend Graphs: 00:15:00 •How to Write Introductions for Comparative Graphs: 00:13:00 •How to Write Introductions for Process Diagrams: 00:04:00 •How to Write Introductions for Maps: 00:02:00 •The Basics of Writing Overviews: 00:04:00 •How to Write Overviews for Trend Graphs: 00:19:00 •How to Write Overviews for Comparative Graphs: 00:15:00 •How to Write Overviews for Process Diagrams: 00:08:00 •How to Write Overviews for Maps: 00:03:00 •The Basics of Writing Specific Details: 00:03:00 •How to Write Specific Details for Trend Graphs: 00:29:00 •How to Write Specific Details for Comparative Graphs: 00:26:00 •How to Write Specific Details for Process Diagrams: 00:12:00 •How to Write Specific Details for Maps: 00:07:00 •Practice Question 1 in Real-Time: 00:22:00 •Breakdown of Practice Question 1: 00:19:00 •Practice Question 2 in Real-Time: 00:17:00 •Breakdown of Practice Question 2: 00:27:00 •Final Tips: 00:11:00 •Assignment - IELTS Writing Task 1 Masterclass: 00:00:00

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Food safety is extremely crucial for any large-scale catering. It is the caterer's responsibility to offer quality food that tastes good and maintain proper food safety to make sure the customer's well looked after. This Food Safety in Catering course will equip you with the relevant knowledge of food handling and provide a detailed explanation of the concept of HACCP, multiple levels of flaws and their precautionary methods, and many more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Food Safety in Catering is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Food Safety in Catering could potentially benefit a range of roles, but would particularly enhance careers in Health and Safety Food Preparation Catering Hygiene Nutrition Other professional food safety roles