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Statistics show that 1 in 5 women have been sexually assaulted but sadly we know the real number is much higher than that. From teaching thousands of women in self defence, we know that most women have experienced either an assault, an attack, stalking, unwanted attention or physical or emotional abuse from a partner. This is not acceptable. Taking the time to learn about self defence of the body and the mind will give you the knowledge and the power to avoid becoming part of these statistics.

Businesses that don't control their costs don't stay in business. How well are you doing? Is everyone in your organisation sufficiently aware of costs, managing them effectively and maximising opportunities to reduce them? If there is scope for improvement, this course will help get you back on track. It will demonstrate that cost reduction is so much more than cost control and cost cutting. True cost management is about being aware of costs, seeking to reduce them through good design and efficient operating practices whilst taking continuing action on overspending. This course will develop the participants' skills in: Being aware of costs at all times Seeking cost reduction from the start (including life-cycle costing) Appraising projects / production to identify and take out risk Understanding real budgeting Using techniques such as ZBB and ABC where appropriate Ensuring cost reports lead to action Managing a cost reduction process that delivers Benefits to the organisation will include: Identification of cost reduction and business improvement opportunities Better reporting and ownership of costs Greater awareness and control of everyday costs 1 Introduction - the cost management process The risks of poor cost control Capital and revenue costs The importance of cost awareness The importance of cost reduction Cost management - the key aspects How to build a cost management and control process checklist for your areas of responsibility 2 Cost removal - taking out costs Cost awareness Costs of poor design / poor processes Value engineering Removing redundant costs 3 The need for commercial, technical and financial appraisals Understand the problems before cash is committed and costs incurred Making the effort to identify commercial and technical risk The time value of money - DCF techniques for long term projects Cost models for production processes and projects Costing models - project appraisals The use of spreadsheets to identify sensitivity and risk How to focus on risk management 4 Budgeting - proper budgeting challenges costs The philosophy of the business - are costs an issue? The importance of having the right culture The need for detailed business objectives Budgetary control measures Designing budget reports - for action 5 Zero-based budgeting (ZBB) - the principles Much more than starting with a clean sheet of paper What ZBB can achieve The concept of decision packages - to challenge business methods and costs Only necessary costs should be incurred A review of an operating budget - demonstrating what ZBB challenges and the costs it may lead to being taken out 6 Awareness of overheads and other costs Definitions of cost - direct and indirect Dealing with overheads - what is meant by allocation, absorption or apportionment? The apparent and real problems with overheads Different ways of dealing with overheads Review of overhead allocation methods and accounting and reporting issues 7 Overheads and product costing Activity-based costing (ABC) - the principles Where and how the ABC approach may be helpful Know the 'true' cost of a product or a project Should you be in business? Will you stay in business? Identifying weaknesses in a traditional overhead allocation How ABC will help improve product or service costing Identifying which products and activities should be developed and which abandoned 8 Cost reduction culture The need for cost reports What measures can be used to identify over-spends as early as possible Cost control performance measures and ratios 9 Design of cost control reports Reports should lead to action and deliver Selecting cost control measures which can be acted upon Practice in designing action reports 10 Course summary - developing your own cost action plan Group and individual action plans will be prepared with a view to participants identifying their cost risks areas and the techniques which can be immediately applied to improve costing and reduce costs

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This is a comprehensive course for using HashiCorp Packer in your organization. The course teaches you about using HCL2 to create your Packer templates, the new standard moving forward. Explore the core HashiCorp Packer components and access hands-on labs you can perform in your environment.

THE MIND is an immensely powerful tool. We all have the same human capabilities but each person must decide to tap into the potential that lies within them. It’s said that most people only use 10% of their brain’s capacity. Why is this? it is because they have not been shown how to tap into the other 90%. Sport and business run on the same parallels.  However, if you want to be successful it is down to how you think. How does an athlete go from being just in the starting line-up in a team to becoming one of the best in the world? Apart from their sporting attributes, a disciplined and focused mind had to be developed before they could showcase their full potential to the world. In this section we will delve deeply into the mindset of a champion. 

Transform your relationship with nature through the Wild Finca Online Rewilding Retreat. Over the course of two weeks, embark on a journey designed to deepen your understanding of the natural world, inspire personal growth, and provide practical steps for integrating rewilding practices into your daily life. Be among the first to experience this unique and innovative retreat. With limited spots available, don’t miss the opportunity to embrace a harmonious lifestyle with nature. Begin your journey towards a more connected existence today.

Learn the science behind weight loss and nutrition, and gain the skills to become a qualified nutritionist or dietitian, with the Diet, Nutrition & Healthy Eating Fundamentals course.  This course breaks down the fundamentals of nutrition, from daily energy requirements to the role of macronutrients. It also provides expert guidance on how to detoxify the body, exploring the impact of a poor diet on our health and wellbeing. You will learn about the causes and symptoms of various eating disorders, food allergies and intolerances, and the consequences of obesity. Learn how to create a healthy, balanced diet for you and your clients by understanding the principles of healthy eating, by enrolling in this complete Diet, Nutrition & Healthy Eating Fundamentals course today. Learning Outcomes Understand the fundamentals of swimming and its health benefits. Attain proficiency in freestyle swimming techniques. Achieve correct body positioning, arm stroke, and breathing techniques in the water. Execute various turns effectively in swimming scenarios. Gain confidence and ability for open water swimming situations. Why choose this Diet, Nutrition & Healthy Eating Fundamentals? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diet, Nutrition & Healthy Eating Fundamentals for? Individuals seeking to improve their health through better nutrition. Students interested in nutrition and its impact on overall well-being. Fitness enthusiasts and athletes aiming to optimize their dietary choices. Health and wellness professionals looking to expand their knowledge. Anyone curious about food, diet trends, and health myths. Career path Nutritionist: £22,000 - £42,000 Dietitian: £24,000 - £40,000 Health Coach: £18,000 - £50,000 Fitness Trainer: £16,000 - £45,000 Wellness Consultant: £18,000 - £60,000 Food Scientist: £22,000 - £45,000 Prerequisites This Diet, Nutrition & Healthy Eating Fundamentals does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diet, Nutrition & Healthy Eating Fundamentals was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Course Promo 00:02:00 Introduction & What you will learn in the course 00:04:00 who this course is for 00:02:00 what is nutrition 00:01:00 The principles of healthy dieting 00:04:00 the true dieting pyramid 00:04:00 Calorie Balance Calories Explained 00:04:00 bodyweight and health 00:05:00 Calories & bodyweight in a healthy diet 00:02:00 the twinkie diet 00:02:00 weight loss and health 00:03:00 How many calories do you need daily 00:02:00 How To Determin Your Optimal Calorie Intake 00:03:00 healthy weight ranges 00:02:00 How to lose weight if you are close to the optimal range 00:03:00 How to lose weight when you start from a higher weight 00:02:00 Diet breaks 00:05:00 How to track calories 00:05:00 How to lose weight without tracking calories 00:04:00 Food Composition food composition intro 00:03:00 Protein Composition 00:02:00 Carbohydrate Composition 00:03:00 Fat Composition 00:01:00 Overview food composition 00:03:00 Macronutrients Macros intro 00:01:00 Protein Explained 00:02:00 protein needs for overall health 00:02:00 How Much Carbs should you eat per day 00:01:00 How Much Fat Should You Eat Per Day 00:04:00 Overview Macronutrients 00:03:00 Nutrient Timing Nutrient Timing Intro 00:02:00 Nutrient Timing Facts 00:04:00 Nutrient Timing Recommendations 00:02:00 Supplements Supplements intro 00:04:00 Why Mulitvitamins arent a good idea 00:02:00 supplements for vegans and vegetarians 00:02:00 supplements for joint health 00:02:00 supplements for improved sleep 00:02:00 supplements for better memory and focus 00:02:00 Supplements Overview 00:01:00 How to naturally increase testosterone 00:07:00 Healthy Eating Fundamentals basics of healthy dieting 00:02:00 making changs towards a healthier diet 00:04:00 How to read a nutrition label 00:03:00 Health Myths, Diet Fads & More diet myths into 00:01:00 Dieting myth #1 Carbs are bad for you 00:02:00 Dieting Myth #2 Fat is bad for you 00:02:00 Dieting Myth #3 Protein is bad for you 00:04:00 Dieting Myth #4 Eating Eggs Raises Cllesterol copy 00:01:00 Dieting Myth #5 Avoid Salt At All Cost 00:01:00 Dieting Myth #6 Eat several small meals throughout the day to lose weight 00:01:00 Dieting Myth #7 Diet Foods Will Lead To Weight Loss 00:01:00 Red meat always causes cancer 00:03:00 Common Diet Trends Explained Common Diets Intro 2 00:01:00 Gluten Free Diet Explained 00:03:00 Paleo Diet Explained 00:04:00 Low Carb Diet Explained 00:03:00 Intermittend Fasting Explained copy 00:03:00 Vegan Diet Explained 00:05:00 Micronutrients (Vitamins & Minerals) Micronutrients Introduction 00:01:00 Vitamin A 00:02:00 Vitamin B 00:01:00 Vitamin C 00:01:00 Vitamin D 00:02:00 Vitmain E 00:01:00 Vitamin K 00:01:00 Calcium 00:02:00 Magnesium 00:01:00 Phosphorus 00:01:00 Potassium 00:01:00 Sodium 00:01:00 Copper 00:01:00 Iron 00:01:00 Zinc copy 00:02:00 water 00:04:00

Become a vulnerability assessment professional with the Nessus scanner for networks and learn to analyze and rank vulnerabilities, both manually and through automation. Explore vulnerability scanning with Metasploit and write custom professional reports. Learn to import results of Nmap in Nessus and create VA Project Worksheets to analyze vulnerability assessments.

PACE was developed by Dr Dan Hughes (a clinical psychologist specialising in childhood trauma) more than 20 years ago as a central part of attachment-focused family therapy. It was created with the aim of supporting adults to build safe, trusting and meaningful relationships with children and young people who have experienced trauma. The approach focuses on building trusting relationships, emotional connections, containment of emotions and a sense of security.  PACE is a way of thinking, feeling, communicating and behaving that aims to make the child feel safe. Its four principles of communication – Playfulness, Acceptance, Curiosity and Empathy – facilitate the building of healthy, secure attachments between caregiver and child. PACE parenting is especially effective for supporting children that lack secure emotional bases. It is ideal for anyone working or living with children, especially those children in the care system Who is this course for? Anyone working with or living with children and young people. Like foster carers, adopting parents, residential carers, social workers but would also benefit parents experiencing difficulties. What will it cost? This is being developed as a video course – please contact us for prices. Face2face courses are £750.00 plus vat per session, plus travel. How will I benefit from this course? You will benefit by building safe, trusting and meaningful relationships with children and young people. What is the course content? Learn about the four principles of the model… communication- Play, Acceptance, Curiosity and Empathy with the add on of Like to make PLACE model and how to implement it…. The therapeutic needs of the children you care for… The fight flight freeze & fawn response Attachment Trauma & effects on the brain Transference/counter transference… Dysfunctional thoughts, beliefs and alternative ways of thinking… Self-help & support How are the courses delivered? Although this is being converted to a video course, it is available face2face for groups of around 15 people Is this course recognised? Yes, it is fully CPD accredited

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.