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Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Wondering how to get into Human Resources without an HR-related degree? The truth is, you may not need one! The key skills you can show when applying for an HR assistant position are the abilities to understand and carry out tasks involving administration, recruitment, and teamwork. And that's what you will learn in this HR Assistant course. HR assistants will typically handle tasks such as employee pay, disputes, recruitment, employee training and development, performance review, onboarding new employees, answering queries, and more. And we've covered all these topics in our HR Assistant course. You'll also learn about health and workplace safety and the necessary employment law in the UK. So, if you are looking forward to starting your career in Human Resources, this course is just the right thing for you. We've designed it so that a person with zero knowledge of HR will also find it easy to follow. All the fundamental aspects of HR management are included so that you don't feel left out of the other potential candidates. Ready to add new skills to your resume and increase your employability? Don't be late to join the course and start preparing for a highly prospective career. Learning Outcome: Know about the basic functions of the HR department and HRM models Get an idea of how the employee recruitment and selection process works Learn how training helps employees in their development and performance Gain knowledge about employee retention, motivation, and counseling Learn about the process and formats of keeping Personnel Records Why Prefer this HR Assistant Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The HR Assistant course consists of modules divided into several bit sized topics to provide you with the most convenient and comprehensive learning experience possible. 24х7 accessibility will allow you to take the course at your own pace. All you need is just an internet-connected device. *** Course Curriculum *** Module 01: Introduction to Human Resource Human Resource Management Models of HRM The Role of the HR Department Aims of HRM HRM and personnel management Impacts HR Have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Graphology Final stages Module 03: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 04: Performance Appraisal Management The benefit of performance management Characteristics of performance management Performance management cycle Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Module 05: Employee Relations Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 07: Ensuring Health and Safety at the Workplace Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and Safety Health and safety policies Conducting risk assessments Accident prevention Measuring Health and safety performance Health and safety training Module 08: Employee Termination Redundancy Dismissal Relieving Letter Retirement Module 09: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Assessment Process Once you have completed all the modules in the HR Assistant course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the HR Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Assistant certification is open to everyone; no prerequisites. This course is also effective for those who are - Entry Level HR Assistants New to Human Resources Making a career change to human resources Interested in Management or related fields Requirements You will not need any prior background or expertise to enrol in this course. Career path HR Coordinator HR Specialist HR Generalist HR Manager Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Unleash the potential of cloud solutions with the AZ-204 Developing Solutions for Microsoft Azure course. Discover in-depth training on Azure Virtual Machines, App Services, Containers, and more to innovate and scale with Microsoft Azure's dynamic cloud platform.

🚀 Unleash Your Potential with Neuro-Linguistic Programming Mastery Certification! 🚀 Are you ready to embark on a transformative journey that will revolutionize your personal and professional life? Welcome to the Neuro-Linguistic Programming Mastery Certification, where you'll discover the keys to unlocking your full potential and achieving unparalleled success!   🧠What is Neuro-Linguistic Programming (NLP), and why is it essential for your success? NLP is the art and science of understanding how people organize their thinking, feeling, language, and behavior to produce the results they do. Mastering NLP empowers you to communicate effectively, eliminate self-limiting beliefs, and create lasting positive change in your life and the lives of others.   🌟 Why Choose Our Neuro-Linguistic Programming Mastery Certification Course? ✨ Comprehensive Curriculum: Our expertly crafted curriculum covers the core principles of NLP, including language patterns, rapport-building techniques, anchoring, reframing, and more. You'll gain a deep understanding of how the mind works and develop the skills to influence and inspire. ✨ Interactive Learning: Engage in dynamic, hands-on exercises and real-world applications that bring NLP concepts to life. Our course is designed to ensure you not only understand the theory but can apply it confidently in any situation. ✨ Expert Instructors: Learn from seasoned NLP practitioners who have successfully applied these techniques in various fields. Benefit from their insights, practical tips, and personalized feedback to accelerate your learning. ✨ Certification: Earn a prestigious Neuro-Linguistic Programming Mastery Certification upon completion of the course. Showcase your expertise and stand out in your personal and professional endeavors. ✨ Lifetime Access: Enjoy lifetime access to course materials, updates, and a supportive community. Your learning journey doesn't end with the course-it's a lifelong resource for continual growth.   🎓 Who Should Enroll? Whether you're a professional looking to enhance your communication skills, a coach seeking powerful tools for client transformation, or an individual committed to personal development, this course is tailor-made for you.   💥 Ready to Take the Next Step? Invest in yourself and unlock the doors to success with the Neuro-Linguistic Programming Mastery Certification. Join a community of like-minded individuals dedicated to personal and professional excellence.   Don't miss this opportunity to revolutionize your life! Enroll now and embark on a journey to NLP mastery. Your success story begins here. Course Curriculum Module 1 Basics of Neuroplasticity Introduction to the Programme Part 1 00:50 Introduction to the Programme Part 2 02:46 Neuroplasticity How does it work 02:48 Module 2 Neuroplasticity Exercises Being Conscious Exercise for Mindfulness 03:49 Neuroplasticity Exercises - Physical 02:27 Just Before Moving Ahead 00:57 Neuroplasticity Exercises - Emotional 06:16 Neuroplasticity Exercises - Social 03:15 Neuroplasticity Exercises - Spiritual 03:43 Module 3 Neuroplasticity in Special Conditions Neuroplasticity Exercises for Anxiety and Depression 04:22 Neuroplasticity Exercises for Procrastination 00:00 Neuroplasticity Exercises for Bad Habits 00:00 Neuroplasticity Exercises to Improve Memory 00:00 Neuroplasticity Exercises for Kids 00:00

Course Overview: Discover the transformative power of psychotherapy with our comprehensive Counselling Course. Designed to equip you with essential knowledge and skills, this course deeply explores psychotherapy's principles, theories, and techniques. Whether you are a student seeking a fulfilling career path or a professional looking to enhance your existing skills, this course is the ideal choice.The Counselling Course, with its meticulous focus on Psychotherapy, is tailored to meet this challenge head-on. The curriculum dives deep into the fundamentals, history, and various approaches to psychotherapy, elucidating its profound impact on individual and collective mental health. From discussing the dynamics of the therapeutic relationship to demystifying the unconscious mind, this course provides an in-depth insight into psychotherapy.By enrolling in this course, you will embark on a journey of self-discovery and personal growth, acquiring the tools to facilitate positive change in the lives of others. Key Features of the Course: Receive a CPD certificate upon completion, enhancing your professional credentials and demonstrating your commitment to continuous development.24/7 learning assistance, ensuring you have the support you need at every stage of your learning journey. Who is This Course For? This course is perfect for individuals interested in psychology, counselling, or the mental health field. It suits students, professionals, or anyone seeking a comprehensive understanding of psychotherapy and its useful applications. Whether you aspire to become a psychotherapist, psychologist, or counsellor or simply wish to develop your interpersonal skills and emotional intelligence, this course will provide the knowledge and insight you need. What You Will Learn: In this comprehensive Counselling Course, you will gain extensive knowledge and helpful skills in psychotherapy. You will explore the foundations of psychotherapy, its historical context, and its relationship with psychology and counselling. You will learn to establish a therapeutic relationship based on trust and empathy. The course will cover working with diverse populations, including children, and the dynamics of individual and group therapy sessions.You will study various therapeutic approaches, such as psychodynamic, humanistic, and cognitive-behavioural, understanding their theoretical principles and applications. The course will also delve into the unconscious mind, defence mechanisms, and the importance of online psychotherapy.By the end, you will have the necessary knowledge to pursue a career as an online psychotherapist and positively impact individuals seeking support and healing. Why Enrol in This Course: This Counselling Course has garnered excellent reviews from learners worldwide, receiving high praise for its comprehensive content and engaging delivery. Our course content is continuously updated to ensure relevance and alignment with the latest industry trends and best practices, allowing you to stay ahead in psychotherapy.By enrolling in this course, you will develop valuable skills such as active listening, empathy, and effective communication, which are highly sought-after in various professional settings. Furthermore, the flexibility of online learning enables you to study at your own pace, making it ideal for individuals with busy schedules or those seeking to balance their studies with other commitments. Requirements: There are no specific prerequisites for this course. An open mind, a genuine interest in psychology and human behaviour, and a willingness to learn are all required to embark on this enlightening journey. Career Path: Upon completion of this course, you will have a range of career opportunities available to you, including: Psychotherapist: Average UK Salary: £40,000 Counsellor: Average UK Salary: £35,000 Psychologist: Average UK Salary: £45,000 Family Therapist: Average UK Salary: £42,000 Play Therapist: Average UK Salary: £38,000 School Counsellor: Average UK Salary: £30,000 Certification: Upon completing the Counselling Course, you will receive a CPD (Continuing Professional Development) certificate, providing tangible evidence of your newfound expertise and commitment to professional growth.Take advantage of this opportunity to embark on a rewarding journey into psychotherapy. Enrol today and unlock your potential to make a positive impact in the lives of others. Course Curriculum 7 sections • 23 lectures • 02:33:00 total length •Psychotherapy Promo: 00:02:00 •About the Instructor: 00:02:00 •About the Course: 00:04:00 •What is Psychotherapy?: 00:08:00 •A Short Historical Introduction: 00:07:00 •Psychology, Counselling & Psychotherapy: 00:08:00 •Where do Psychotherapists work?: 00:08:00 •Who Can Benefit from Psychotherapy?: 00:08:00 •Short-Term Vs Long-Term Therapy: 00:08:00 •Therapeutic Relationship: 00:07:00 •What does the First Psychotherapy Session Involve?: 00:08:00 •Psychotherapy for Children: 00:12:00 •Individual and Group Sessions: 00:07:00 •Family Therapy: 00:08:00 •Psychodynamic Approach: 00:06:00 •Unconscious Processes (The Unconscious Mind): 00:08:00 •Defense Mechanisms: 00:08:00 •Humanistic Approach: 00:07:00 •Cognitive Behavioural Approach (CBT): 00:08:00 •Face-to-face Vs 'Online' Psychotherapy: 00:08:00 •How to Become an Online Psychotherapist?: 00:09:00 •Thank You and Good Bye!: 00:02:00 •Resources - Counselling Course: 00:00:00

Overview This A Guide for Effective LinkedIn Ads course will unlock your full potential and will show you how to excel in a career in A Guide for Effective LinkedIn Ads. So upskill now and reach your full potential. Everything you need to get started in A Guide for Effective LinkedIn Ads is available in this course. Learning and progressing are the hallmarks of personal development. This A Guide for Effective LinkedIn Ads will quickly teach you the must-have skills needed to start in the relevant industry. In This A Guide for Effective LinkedIn Ads Course, You Will: Learn strategies to boost your workplace efficiency. Hone your A Guide for Effective LinkedIn Ads skills to help you advance your career. Acquire a comprehensive understanding of various A Guide for Effective LinkedIn Ads topics and tips from industry experts. Learn in-demand A Guide for Effective LinkedIn Ads skills that are in high demand among UK employers, which will help you to kickstart your career. This A Guide for Effective LinkedIn Ads course covers everything you must know to stand against the tough competition in the A Guide for Effective LinkedIn Ads field.  The future is truly yours to seize with this A Guide for Effective LinkedIn Ads. Enrol today and complete the course to achieve a A Guide for Effective LinkedIn Ads certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the A Guide for Effective LinkedIn Ads course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the A Guide for Effective LinkedIn Ads course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the A Guide for Effective LinkedIn Ads course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This A Guide for Effective LinkedIn Ads is suitable for anyone aspiring to start a career in A Guide for Effective LinkedIn Ads; even if you are new to this and have no prior knowledge on A Guide for Effective LinkedIn Ads, this course is going to be very easy for you to understand.  And if you are already working in the A Guide for Effective LinkedIn Ads field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this A Guide for Effective LinkedIn Ads course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This A Guide for Effective LinkedIn Ads course has no prerequisite.  You don't need any educational qualification or experience to enrol in the A Guide for Effective LinkedIn Ads course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online A Guide for Effective LinkedIn Ads course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum A Guide for Effective LinkedIn Ads Module 01: Introduction to the Course 00:03:00 Module 02: Setting up LinkedIn Ads for Website Traffic 00:31:00 Module 03: Setting up LinkedIn Ads for Sponsored Messages 00:27:00 Module 04: Setting up LinkedIn Ads for Leads 00:32:00 Module 05: Managing Your Billing Center for LinkedIn Ads 00:07:00

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 56 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about addiction counselling Understand the core competencies and principles of addiction counselling Explore the various areas of addiction counselling Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert addiction counsellor Addiction Counselling Diploma Course Master the skills you need to propel your career forward in addiction counselling. This course will equip you with the essential knowledge and skillset that will make you a confident addiction counsellor and take your career to the next level. This comprehensive addiction counselling course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this addiction counselling course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective addiction counselling practice and equip you with the essential skills, confidence and competence to assist you in the addiction counselling industry. You'll gain a solid understanding of the core competencies required to drive a successful career in addiction counselling. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for addiction counsellor or for people who are aspiring to specialise in addiction counselling. Enrol in this addiction counselling course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive addiction counselling course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this addiction counselling can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This addiction counselling course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This addiction counselling course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This addiction counselling course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum About Introduction: About instructor & the course 00:02:00 Theories of Addiction The Moral Model 00:05:00 The Psychological Model 00:06:00 The Medical / Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:04:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:08:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:05:00 Alcohol- and drug related issues in the workplace 00:06:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:04:00 Al-Anon 00:04:00 The Intervention Approach3 00:04:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:03:00 Counselling / 'helping' skills 00:04:00 Assessment Assessment - Addiction Counselling Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

Beyond vision and strategy, today's leaders must be able to think critically and make wise decisions in the fast-paced, intricate business environment. We hope to provide you with the skills and knowledge required to become a more capable leader through our "Critical Thinking Skills in Leadership" course. Embark on a thorough trip that improves your ability to solve problems, sharpens your judgment, and modifies your leadership style. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Via this course, students will acquire critical thinking abilities that are necessary for leadership positions. They will examine the elements and advantages of critical thinking while developing their ability to effectively assess information. They will improve their ability to solve problems and learn how to approach problems from many viewpoints through logical and non-linear thinking tasks. Students will graduate with a thorough understanding of critical thinking and how it applies to leadership. They'll possess the skills necessary to critically evaluate events, decide wisely, and confidently adjust to shifting conditions. With the help of this curriculum, students will be able to incorporate different ways of thinking into their leadership approach, which will help them solve complicated issues quickly and provide their teams with innovative, clear leadership. Course Curriculum: Module 01: Components of Critical Thinking Module 02: Critical Thinking (II) Module 03: Critical Thinkers (I) Module 04: Benefits of Critical Thinking Module 05: Evaluate the Information Module 06: Logical Thinking Module 07: Non-Linear Thinking Module 08: Problem Solving Module 09: Changing Your Perspective Module 10: Putting It All Together Learning Outcomes Identify components critical for effective leadership through critical thinking skills. Apply logical and non-linear thinking techniques in leadership decision-making processes. Evaluate information critically for relevance and accuracy in leadership contexts. Solve complex problems using critical thinking strategies for effective leadership. Demonstrate ability to change perspectives for enhanced leadership decision-making. Integrate critical thinking skills into holistic leadership approaches effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders seeking to enhance decision-making skills. Professionals in managerial roles aiming for strategic leadership improvement. Individuals interested in developing critical thinking abilities for leadership. Team leaders looking to refine problem-solving approaches in leadership. Students pursuing leadership roles in various industries. Career path Management Consultant Project Manager Policy Analyst Business Development Manager Operations Director Human Resources Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Join our Vegan Cooking and Nutrition course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Vegan Cooking and Nutrition course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Vegan Cooking and Nutrition course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Vegan Cooking and Nutrition. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Vegan Cooking and Nutrition course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Vegan Cooking and Nutrition is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Vegan Cooking and Nutrition course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Vegan Cooking and Nutrition Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Veganism and Nutrition Introduction to Veganism and Nutrition 00:20:00 Module 02: Essential Nutrients in a Vegan Diet Essential Nutrients in a Vegan Diet 00:18:00 Module 03: Plant-Based Meal Planning and Preparation Module 3: Plant-Based Meal Planning and Preparation Plant-Based Meal Planning and Preparation 00:24:00 Module 04: Cooking Techniques and Recipe Adaptations Cooking Techniques and Recipe Adaptations 00:21:00 Module 05: Vegan Nutrition for Different Life Stages Vegan Nutrition for Different Life Stages 00:21:00 Module 06: Veganism and Sustainability Veganism and Sustainability 00:19:00 Module 07: Vegan Cuisine from Around the World Vegan Cuisine from Around the World 00:21:00 Module 08: Vegan Nutrition and Health Vegan Nutrition and Health 00:20:00