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4996 Courses delivered Online

Electrical Technician

4.3(43)

By John Academy

Course Overview An electrical technician is a well-respected profession that involves excellent physical activity with good pay. Learn the skills of an electrical technician and enjoy massive career opportunities by taking this Electrical Technician course.  The Electrical Technician course will give you valuable insights into electricity principles. It includes an in-depth look into Ohm's law, direct current, alternating current, voltage, and resistance. Also, the course will introduce you to various electrical incidents and discuss how to work with electrical equipment safely. Our comprehensive training will also guide you through combined inspection and testing. Learning Outcomes Know the responsibilities of an electrical technician Understand what is a capacitance and how it works Get ideas on maintaining electronic and electrical wiring Know how to work safely with electricity Learn to identify faulty or unsuitable equipment Determine how to troubleshoot wiring systems Who is this course for? Professionals interested in learning the skills for an electrical supervisor career can take this Electrical Technician course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Electrical Technician course offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Domestic installer Residential Electrician Commercial Electrician Maintenance Electrician Auto Electrician Domestic Electrician Automotive Electrician Outside Lineman/ Electrician Journeyman Electrician Industrial Electricians Electrical Supervisor Module 1: Introduction and Basics 00:14:00 Module 2: Communication Skills 00:26:00 Module 3: Electrical Units and ohm's Laws 00:18:00 Module 4: Safety Precautions 00:46:00 Module 5: Direct Current 00:20:00 Module 6: Alternating Current 00:20:00 Module 7: Voltage and Resistance 00:21:00 Module 8: Capacitance and Capacitors 00:19:00 Module 9: Working Safely with Electrical Equipment 00:18:00 Module 10: Electrical Incidents 00:11:00 Module 11: Risk Assessment 00:26:00 Module 12: Reducing and Controlling Risks 00:24:00 Module 13: Combined Inspection and Testing 00:39:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Electrical Technician
Delivered Online On Demand5 hours 2 minutes
£18

Social Inclusion Officer Certification Course

4.3(43)

By John Academy

Course Overview Every person has the right to enjoy the privilege of human rights and receive justice. ut for the class difference, it doesn't happen always. Learn how you can spread equality and bring justice to people in need from this Social Inclusion Officer Certification Course.  This Social Inclusion Officer Certification Course will teach you about social inclusion and how it can help you create a more balanced and happy society. In this course, you will learn how people are being discriminated against based on their preferences, income and mental state. You will learn about the roles and responsibilities of a social inclusion officer, different communication skills and be able to manage difficult situations where discrimination is prominent. This course will also give you a clear overview of the legal and ethical aspects of social inclusion.  The easily understandable modules will help you learn the impact of social inclusion on mental health, communication and social mobility. This course will give you the perfect guideline to help others in need and make your society a better place. Learning Outcomes Learn about the roles and responsibilities of an inclusion officer Understand the fundamentals of inclusion and discrimination Know how to underpin the notion of social inclusion Gain in-depth knowledge of promotion of inclusion for ethnic minorities, asylum seekers and homeless people Know about different inclusive services, disabilities and mental illnesses Get a clear understanding of social inclusion for children and young people Know how to promote social inclusion through community engagement and online Learn about different social inclusion policies Familiarize with different types of communication nature Gain in-depth knowledge about the relationship between social mobility and social inclusion Who is this course for? This course is for people who want to learn more about social inclusion. This course will teach you different techniques and behavioral practices that will help you promote and spread equality, social balance and justice. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Social Inclusion Officer Certification Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Social Inclusion Officers Human Resource Professionals Social Support Workers Lawyers Diversity And Inclusion Managers Engagement Managers Social Inclusion Officer Certification Course Module 1: An Introduction to Social Inclusion 00:17:00 Module 2: Social Inclusion Officer 00:14:00 Module 3: Social Inclusion and Social Mobility 00:16:00 Module 4: Social Inclusion and Mental Health 00:13:00 Module 5: The Nature of Communication 00:17:00 Module 6: The Promotion of Social inclusion 00:17:00 Module 7: Policy Suggestions and Recommendations 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Social Inclusion Officer Certification Course
Delivered Online On Demand1 hour 46 minutes
£18

Level 2 Certificate in Psychotherapy

4.3(43)

By John Academy

Want to treat people with psychological problems? Or are you interested in Psychotherapy for helping others? Join the Level 2 Certificate in Psychotherapy course and starts assisting others. Psychotherapy refers to the treatment of the mental or emotional disorder or maladjustment by psychological means especially involving verbal communication such as psychoanalysis, nondirective psychotherapy, re-education, or hypnosis. The course explains the theoretical concepts, approaches to psychotherapy and shows how the theories are applied in the modern counselling system. The course also helps you to understand whether the profession of psychotherapy is right for you or not. Upon completion, you will be able to work as an independent counsellor and ready to apply the acquired knowledge in treating people. Who is the course for? Anyone who wants to work as a therapist in the future Anyone who wants to use the knowledge of Psychotherapy in their work Anyone who is curious what Psychotherapy is! Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the course Psychotherapy Promo FREE 00:02:00 About the Instructor FREE 00:02:00 About the Course 00:04:00 Understanding Psychotherapy What is Psychotherapy? 00:08:00 A Short Historical Introduction 00:07:00 Psychology, Counselling & Psychotherapy 00:08:00 Where do Psychotherapists work? 00:08:00 Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? 00:08:00 Short-Term Vs Long-Term Therapy 00:08:00 Therapeutic Relationship 00:07:00 Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? 00:08:00 Psychotherapy for Children 00:12:00 Individual and Group Sessions 00:07:00 Family Therapy 00:08:00 Psychodynamic Approach 00:06:00 Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) 00:08:00 Defense Mechanisms 00:08:00 Humanistic Approach 00:07:00 Cognitive Behavioural Approach (CBT) 00:08:00 Face-to-face Vs 'Online' Psychotherapy 00:08:00 Internet Based Therapy How to Become an 'Online Psychotherapist'? 00:09:00 Thank You and Good Bye! 00:02:00 Resources Resources - Level 2 Certificate in Psychotherapy 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Psychotherapy 00:20:00 Final Exam Final Exam - Level 2 Certificate in Psychotherapy 00:20:00

Level 2 Certificate in Psychotherapy
Delivered Online On Demand3 hours 13 minutes
£18

Communication Course: Questioning and Listening

4.3(43)

By John Academy

Description Learn the necessary skills for becoming an excellent orator with the Communication Course: Questioning and Listening course. Communication plays a vital part in every sphere of your life. Whether you need a pass a job interview or need to request something from a person, appropriate language use is a must. The course is designed to enhance your communication skills. The course starts by explaining the term 'questioning' and explains the reasons for asking a question. As the course lesson proceeds, you will understand the main body language cues, and signs while questioning. The role of emotional intelligence and the use of body languages at the time of questioning will also be discussed in the course. Apart from these, the course illustrates 12 different types of questions along with the pros and cons, examples, and interpersonal implications of these questions. The active listening skills and the strategies of becoming a sound listener will also be explored in the course. Upon completion, you will able to respond appropriately to possible questions. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Communication Course: Questioning and Listening is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Communication Course: Questioning and Listening is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:02:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Assessment Assignment - Communication Course: Questioning and Listening 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Course: Questioning and Listening
Delivered Online On Demand1 hour 37 minutes
£18

Call Centre & Customer Service Training Course

4.3(43)

By John Academy

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre & Customer Service Training Course
Delivered Online On Demand8 hours 55 minutes
£18

Personal Development Course: Goal Setting

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: Is your life in need of direction and purpose? Goal setting is immensely important as it helps us to create and visualise our desired destination in life. Imagine life without goals - what will drive you into working and improving yourself? A life without motivation will leave anyone feeling lost and uninspired. Goals encourage you to do well as you look forward to a promising future. This Personal Development Course: Goal Setting is designed to help you to set realistic life goals through expert strategies that actually work. This online course will also help you discover new and innovative ways to achieve your goals and understand how to prioritise goals by level of importance. Throughout this course, you will learn practical exercises that will provide you with all the essential tools you need to start making positive changes to your life. You will also develop communication skills and learn the importance of time management in setting short-term and long-term goals. Who is the course for? People who want to set specific, effective, and attainable goals and want to have a good understanding of the goal setting methods. Anyone who wants to become a goal-oriented person and who looks to get more out of life, more joy, more happiness and achievable dreams. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be useful and would be beneficial for every kind of occupations and careers like: General Managers Management Directors Top Executives And other Employees. [/vc_column_text][/vc_column][/vc_row] Module 01 Understanding Goal Setting Theory 00:30:00 Motivation and Goal Setting 00:30:00 Importance of Goal Setting 00:30:00 Setting Goals and Objectives 00:30:00 Goal Setting Techniques 01:00:00 Goal Setting Strategy 01:00:00 Tips on Goal Setting 01:00:00 Module 02 Self-Understanding 00:15:00 Laying the Foundation 00:15:00 What's In Your Bucket? 00:15:00 Getting Down to Business 00:30:00 Getting Started Today 00:30:00 Dealing with Setbacks 00:15:00 Mock Exam Mock Exam- Personal Development Course: Goal Setting 00:20:00 Final Exam Final Exam- Personal Development Course: Goal Setting 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Personal Development Course: Goal Setting
Delivered Online On Demand7 hours 40 minutes
£18

Body Language Course

4.3(43)

By John Academy

Do you know that there are languages that are not spoken but rather it can only see? Have you heard about the concept of body language? If not, then you must know that if you are able to read and respond to body language and other expressions on an advanced level, you can predict almost anything. So if you're interested in this, then this course is for you! Description: One of the very important indicators of our mental state can be accessed through our body language which is the way we use different parts of our bodies when we are in public. There are already experts who have concluded that we can actually read people's minds just by looking at their bodies and this activity is known as body language reading. All of us uses Body language, however, only a few of us know the importance of it We should keep in mind that the skill of body language reading can help us to improve our personalities if we use it effectively and it can also help us in so many other areas of our lives. Through body language, we can communicate better and we can become better speakers. In this course, you will be taught with what you need to learn about body language. Who is the course for? Professionals who work in the communications industry or part of the communications and human resources department. People who are interested in learning more about communication through body language to decipher people who have a hard time in communication and expressing. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Body Language Course is a useful qualification to possess, and would be beneficial for the following careers: Body Language Trainer Counsellors Teachers Psychologists Psychotherapists And Other Kinds of Therapists and Communication Specialists. Body Language Course What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Body Language Course 00:20:00 Final Exam Final Exam- Body Language Course 00:20:00

Body Language Course
Delivered Online On Demand4 hours 25 minutes
£18

Call Centre Agents Training Course

4.3(43)

By John Academy

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre Agents Training Course
Delivered Online On Demand5 hours 5 minutes
£18

Level 2 Certificate in Sales Psychology

4.3(43)

By John Academy

Description: Human Psychology is a mysteries thing that controls all the activities of a human. Are you surprised when reading the word sales psychology? Yes, psychology works in the selling of a service or word. The Level 2 Certificate in Sales Psychology course helps you to use the knowledge of psychology for selling and promoting your services. Let us illustrate the idea with the simple example. When you went to the shopping mall, you will see many beautiful and intelligent salespersons. One of the common skills is their communication skills. They try to talk to you and try to understand your desire and needs. Based on that, they attempt to convince you to buy their service. Throughout the course, you will learn to understand the human psychology so that you can take the decision and use simple metal tricks for generating revenue. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Sales Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Sales Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The True Value of Understanding the Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 Powerful Tricks of the Trade How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 Review of Key Ideas to Making More Money in Sales Through Psychology A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Level 2 Certificate in Sales Psychology 00:20:00 Final Exam Final Exam- Level 2 Certificate in Sales Psychology 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Sales Psychology
Delivered Online On Demand2 hours 55 minutes
£18

Advanced Project Management Training Course

4.3(43)

By John Academy

Description: Project management is the bread and butter of any business. It is a necessary aspect in order to ensure smooth running of the business. This Advanced Project Management Training Course course will help you go through some techniques that will develop your skill set. The target of the course is to develop your critical thinking in order to ensure you choose the correct team for a project. It will help your team become a high functioning unit, communicate across multiple levels, develop strategies to handle problematic members and so much more. So if you want to become a successful project manager, get this course. Learning Outcomes: Think thoroughly when selecting a project team Create the best of an assigned team Assist team switch on to different stages to be a high-functioning unit Boost productivity at team meetings Give rewards and inspire your team Enhance and apply a communication plan Have regular communications with sponsors and executives more positively Recognise plans to deal with problem with team members Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Advanced Project Management Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Advanced Project Management Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Advanced Project Management Training Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Advanced Project Management Training Course - Old Version Course Overview 00:05:00 Choosing the Project Team 01:00:00 Building a Winning Team 00:30:00 Managing Team Meetings 00:30:00 Easy Ways to Reward Your Team 00:30:00 Developing a Communication Plan 00:30:00 Communicating with Sponsors and Executives 00:30:00 Dealing with Problem Team Members 00:30:00 Mock Exam Mock Exam- Advanced Project Management Training Course 00:20:00 Final Exam Final Exam- Advanced Project Management Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Project Management Training Course
Delivered Online On Demand12 hours 35 minutes
£18