Level 3 & 7 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses | Lifetime Access
Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Are you looking to fast-track your career as a Care Assistant? Discover the complete career package with our 'Care Assistant & Care Planning - Endorsed Certificate' course bundle! In the UK, the healthcare industry remains one of the highest in demand, and there's never been a better time to dive into this rewarding profession. Care Assistants can earn a competitive income, with the average salary ranging from £20,000 to £25,000 per year. Our Care Assistant & Care Planning - Endorsed Certificate bundle is an all-inclusive platform that includes seven comprehensive courses covering all the essential areas of care assistance and planning. It features two Quality License Scheme (QLS) endorsed courses: 'Care Assistant' and 'Care Planning and Record Keeping | Health & Safety Online Course'. These courses will earn you a hardcopy certificate upon completion, reinforcing your credentials in the healthcare field. But that's not all! This unique package also includes five relevant courses accredited by Continuing Professional Development (CPD QS): 'Health and Social Care Management', 'End of Life Care Course', 'Social Care', 'Maternity Care Assistant Course', and 'Medical Terminology Training'. This wealth of knowledge ensures you have an edge over your competition and a versatile set of theoretical skills to flourish in a range of care environments. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Care Assistant Course 02: Care Planning and Record Keeping | Health & Safety Online Course CPD QS Accredited Courses: Course 03: Health and Social Care Management Course 04: End of Life Care Course Course 05: Social Care Course 06: Maternity Care Assistant Course Course 07: Medical Terminology Training Learning Outcomes: Upon completion of this Care Assistant & Care Planning course bundle, you will be able to: Understand the fundamental responsibilities and role of a Care Assistant. Develop robust care plans and effectively maintain records. Adhere to Health and Safety regulations in a care setting. Manage Health and Social Care services effectively. Provide compassionate and professional end-of-life care. Understand the basics of social care provision. Learn the key responsibilities of a Maternity Care Assistant. Master medical terminology to enhance communication within a healthcare setting. The 'Care Assistant & Care Planning - Endorsed Certificate' course bundle provides an extensive theoretical knowledge base for anyone eager to enter or progress in the healthcare field. This compilation of seven courses provides a broad and comprehensive understanding of care assistance and planning. You will gain invaluable insights into topics such as health & safety, health and social care management, end of life care, social care, maternity care assistance, and medical terminology. These courses are designed to give you a competitive advantage by enhancing your understanding of the care sector. They cover a variety of areas, equipping you with the knowledge to handle diverse roles within the healthcare industry. The theoretical knowledge gained from this bundle is transferable across a range of health and social care settings, making you a versatile and valued member of any care team. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Assistant & Care Planning course bundle is ideal for: Care Assistants professionals. Healthcare professionals. Social care professionals. Individuals interested in the care sector. Career path With this Care Assistant & Care Planning course bundle, you can explore the following career paths: Care Assistant Care Manager Social Care Worker Maternity Care Assistant End of Life Care Worker Health and Social Care Management Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Give a compliment to your career and take it to the next level. This Conflict Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Conflict Management skills for your next job or elevate your skills for your next promotion, this Conflict Management bundle will help you stay ahead of the pack. Throughout the Conflict Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Conflict Management course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Conflict Management Bundle Consists of the following Premium courses: Course 01: Conflict Management Course 02: Equality and Diversity Course 03: Conflict Resolution Course 04: Stress Management Training Course 05: Mastering Organizational Chaos Course 06: Decision-Making Course 07: Assertiveness and Self Confidence Development Course 08: Leadership & Management Diploma Course 09: Effective Communication Skills Diploma Course 10: Motivation Skills Course 11: Cross-Cultural Awareness Training Course 12: UK Employment Law and Employee Rights Diploma Course 13: Crisis Management Course Course 14: Conflict Management Course 15: Operations Management Course 16: People Management Skills Level 3 Course 17: Paralegal Course 18: Counselling Training for Counsellors Course 19: Positive Psychology Masterclass Course 20: Time Management Enrol now in Conflict Management to advance your career, and use the premium study materials from Apex Learning. The Conflict Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Conflict Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Conflict Management from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Conflict Management Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Conflict Management bundle. Requirements This Conflict Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Conflict Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
ð Unlock the Power of Workplace Confidentiality with Our Comprehensive Training Course! ð In today's fast-paced business world, confidentiality is not just a preference; it's a necessity. ð With sensitive information being shared and stored across various platforms, ensuring the utmost confidentiality in the workplace has never been more critical. That's why we're thrilled to introduce our groundbreaking 'Workplace Confidentiality Training Course' designed to equip professionals like you with the knowledge and skills needed to safeguard confidential information effectively. ð¼ ð Benefits of Taking Our Workplace Confidentiality Training Course: Enhanced Security: Learn the latest techniques and best practices for protecting sensitive information, reducing the risk of data breaches, leaks, and cyber threats. Compliance Confidence: Gain a thorough understanding of relevant laws, regulations, and industry standards regarding confidentiality, ensuring your organization remains compliant and avoids costly legal implications. Trust and Reputation: By demonstrating a commitment to confidentiality, you'll bolster trust with clients, partners, and stakeholders, enhancing your organization's reputation and fostering long-term relationships. Improved Communication: Explore strategies for effective communication within your team regarding confidential matters, fostering a culture of trust and collaboration while maintaining discretion. Professional Development: Acquire valuable skills that can boost your career prospects and open doors to new opportunities in various industries where confidentiality is paramount. Peace of Mind: Feel confident in your ability to handle confidential information responsibly, mitigating the stress and anxiety associated with managing sensitive data. Who is this for? ð¯ Our Workplace Confidentiality Training Course is ideal for professionals across all industries who handle confidential information as part of their roles, including but not limited to: Human Resources professionals Legal professionals Healthcare workers Financial services professionals Government employees Information technology specialists Executives and managers Entrepreneurs and small business owners Whether you're a seasoned professional looking to refresh your knowledge or an entry-level employee eager to learn the ropes, this course is tailored to meet your needs and propel your career forward. ðª Career Path ð¤ï¸ Upon completion of our Workplace Confidentiality Training Course, you'll be equipped with the skills and knowledge necessary to pursue a variety of career paths, including: Compliance Officer: Become a guardian of confidentiality within your organization, ensuring adherence to laws and regulations governing data protection and privacy. Data Security Analyst: Specialize in protecting sensitive information from unauthorized access, breaches, and other cybersecurity threats, playing a crucial role in safeguarding organizational assets. Risk Management Specialist: Assess and mitigate risks associated with confidentiality breaches, implementing preventive measures and contingency plans to protect sensitive data. Legal Consultant: Provide expert advice on confidentiality matters, helping organizations navigate complex legal frameworks and minimize legal exposure. Corporate Trainer: Share your expertise by delivering workplace confidentiality training sessions to colleagues, empowering them to uphold confidentiality standards within the organization. Don't miss out on this opportunity to take your career to new heights and become a trusted guardian of confidentiality in the workplace. Enroll in our Workplace Confidentiality Training Course today and unlock a world of possibilities! ð⨠ð Frequently Asked Questions (FAQs) ð What is workplace confidentiality, and why is it important? Workplace confidentiality refers to the practice of safeguarding sensitive information within an organization to prevent unauthorized access, disclosure, or misuse. It is crucial because it helps maintain trust with clients, protects intellectual property, ensures compliance with laws and regulations, and mitigates the risk of reputational damage or legal consequences. Who should take a workplace confidentiality training course? Workplace confidentiality training courses are beneficial for professionals across various industries who handle confidential information as part of their roles. This includes but is not limited to human resources professionals, legal professionals, healthcare workers, financial services professionals, government employees, information technology specialists, executives, managers, entrepreneurs, and small business owners. What topics are typically covered in a workplace confidentiality training course? Workplace confidentiality training courses typically cover a range of topics, including the importance of confidentiality, relevant laws and regulations, best practices for handling sensitive information, strategies for secure communication, risk management techniques, and the consequences of confidentiality breaches. Additionally, courses may address industry-specific considerations and emerging trends in data protection and privacy. How can workplace confidentiality training benefit my career? Workplace confidentiality training can benefit your career in several ways. It can enhance your skills and knowledge, making you more valuable to employers. It can also increase your credibility and trustworthiness, leading to greater opportunities for advancement and professional growth. Additionally, demonstrating a commitment to confidentiality can help you build strong relationships with colleagues, clients, and stakeholders, further boosting your career prospects. Is workplace confidentiality training only relevant for certain industries? While certain industries may have specific regulations and requirements regarding confidentiality, workplace confidentiality training is valuable across all sectors. In today's interconnected world, virtually every organization handles sensitive information that must be protected. Therefore, the principles and practices taught in workplace confidentiality training courses are applicable to professionals in diverse fields. How can I enroll in a workplace confidentiality training course? To enroll in a workplace confidentiality training course, you can typically register online through the provider's website or contact them directly for more information. Many training providers offer flexible options, including in-person workshops, virtual classrooms, and self-paced online courses, allowing you to choose the format that best suits your schedule and learning preferences. Course Curriculum Module 1_ Introduction to Confidentiality in the Workplace. Introduction to Confidentiality in the Workplace. 00:00 Module 2_ Cybersecurity. Draft Lesson 00:00 Module 3_ Human Resources Confidentiality. Human Resources Confidentiality. 00:00 Module 4_ Managing Possible Employee Conflicts. Managing Possible Employee Conflicts. 00:00 Module 5_ Dealing with Employee Records and Sensitive Information. Dealing with Employee Records and Sensitive Information. 00:00
Description Learn to express what you want to say and know the strategies for making your message more clear and concise with the Honing and Delivering Your Message course. The course helps you to identify the points and areas that you wish to express. The course guides you to deliver your message more efficiently so that receiver understands your thoughts and points. Proper messaging is a must for everywhere no matter it is for official purpose or personal reason. If you are unable to express your message properly, it can cause various misunderstanding. In this course, you will learn to clarify your message and know the techniques of presenting your message towards the desired person. The course also covers various forms of communication for successful messaging, effective listening and communication skills, and the techniques of making your listener fall for you. Upon completion, you will learn the skills for becoming a better spokesperson and know to present your ideas to a group or social media. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Honing and Delivering Your Message is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Honing and Delivering Your Message is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Honing and Delivering Your Message OVERVIEW 00:05:00 WHAT IS YOUR MESSAGE 00:20:00 WAYS TO PRESENT YOUR MESSAGE 00:30:00 EFFECTIVE LISTENING 00:15:00 WHAT IS YOUR BODY SAYING 00:30:00 PRESENTING YOUR MESSAGE TO AN AUDIENCE 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities. The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities. Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00