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Overview Enrich your knowledge of the history of Criminal Law and improve your career prospects in legal and investigative works. This Criminology Law and Psychology course is a comprehensive collection of legal topics and the associated social sciences, enabling an acute understanding of Criminal behaviour as a whole. By combining aspects of Criminal case studies and the Justice System, you will achieve a full and complete education of the cause and effects of illegal behaviour. This can provide a considerable advantage for a career heading towards Law, Police, or Civil Service work. Along with legal classifications, you will develop ways to identify and predict Criminal acts. ** Completing this course does not imply that you are qualified to work as a Practitioner Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT. ** How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Criminology Law and Psychology. It is available to all students, of all academic backgrounds. Requirements Our Criminology Law and Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 03:33:00 total length •Module 01: Understanding Criminal Psychology: 00:28:00 •Module 02: Influence of Mental Disorders: 00:23:00 •Module 03: Classification of Crime: 00:18:00 •Module 04: Violent Crimes: 00:29:00 •Module 05: The Crime Scene: 00:30:00 •Module 06: Dealing with Crime: 00:41:00 •Module 07: Victimology: 00:25:00 •Module 08: The Criminal Justice System in England and Wales: 00:19:00 •Assignment - Criminology Law and Psychology: 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Unlock the healing power of creativity with our Play Therapy & Art Therapy course! Discover innovative techniques to help individuals express themselves and find solace through art and play. Enroll today to know more about Play Therapy & Art Therapy and make a meaningful impact on the lives of those in need. Play therapy is a type of therapy that uses play and other creative forms of expression to communicate with children and help them open up about their feelings and think more clearly. Key Topics Covered in the Course: Understanding Play Therapy Fundamentals Exploring the Benefits and Outcomes of Play Therapy Delving into Models and Approaches in Play Therapy Creating the Ideal Play Setting for Therapists and Abused Children Addressing Common Issues in Play Therapy Why Prefer This Course? Play Therapy & Art Therapy FREE PDF certificate accredited by CPDQS Get instant access to this Play Therapy & Art Therapy Training course. Learn Play Therapy & Art Therapy from anywhere in the world Play Therapy & Art Therapy Training is affordable and simple to understand Lifetime access to the Play Therapy & Art Therapy Training course materials Play Therapy & Art Therapy Training comes with 24/7 tutor support Free assessments available with Play Therapy & Art Therapy Training Get a free student ID card! with Play Therapy & Art Therapy Training *** Course Curriculum of Play Therapy & Art Therapy*** Diploma in Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child, and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who Are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Play Therapy & Art Therapy is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Play Therapy & Art Therapy course. Career path After completing this Play Therapy & Art Therapy course, you are to start your career or begin the next phase of your career.

Discounted Course | Premium Audio-Visual Training by Expert Professionals | CPD Accredited Course | 24x7 Tutor Support

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Cognitive Behavioural Therapy (CBT) for Eating Disorders Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Cognitive Behavioural Therapy (CBT) for Eating Disorders Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Cognitive Behavioural Therapy (CBT) for Eating Disorders Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Cognitive Behavioural Therapy (CBT) for Eating Disorders Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Cognitive Behavioural Therapy (CBT) for Eating Disorders? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cognitive Behavioural Therapy (CBT) for Eating Disorders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Cognitive Behavioural Therapy (CBT) for Eating Disorders course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Cognitive Behavioural Therapy (CBT) for Eating Disorders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cognitive Behavioural Therapy (CBT) for Eating Disorders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Cognitive Behavioural Therapy (CBT) for Eating Disorders is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction About the Tutor 00:01:00 About the Course 00:02:00 CBT & Therapeutic principles What is CBT (the CBT model) 00:06:00 NICE guidelines 00:04:00 The Therapeutic Alliance, Trust and Empathy 00:07:00 Ethics of the therapy 00:05:00 The Psychology & Causations of Eating Disorders Eating disorders: Categorisations 00:07:00 Core Psychopathology of Eating Disorders 00:07:00 Co-morbid psychiatric illness 00:07:00 Social and Family factors 00:08:00 Cognitive factors 00:07:00 Emotional factors 00:09:00 The Assessment & Planning First session - Assessment 00:08:00 Dietary and Nutritional issues 00:06:00 Setting Goals with the client 00:07:00 Motivational factors 00:07:00 CBT in Practice Working with Anxiety 00:05:00 The Socratic approach (Socratic questioning) 00:06:00 Psychoeducation 00:04:00 The 'Exposure' technique 00:07:00 Working with Beliefs (shape, weight, food) 00:07:00 Behavioural Experiments 00:07:00 Reviewing & Wrapping up Designing and Reviewing Action plans 00:06:00 Concluding therapy successfully 00:04:00 Follow up and Relapse Prevention 00:05:00 Thank you and Good Bye! 00:02:00

Overview This comprehensive course on Addiction and Mental Health - Dual Diagnosis will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Addiction and Mental Health - Dual Diagnosis comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Addiction and Mental Health - Dual Diagnosis. It is available to all students, of all academic backgrounds. Requirements Our Addiction and Mental Health - Dual Diagnosis is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 49 lectures • 12:17:00 total length •Promotional 5 minute video: 00:06:00 •SAMHI Dual Diagnosis Intro video and downloadable worksheet PowerPoint slides: 00:04:00 •Module 1 - Drugs and Effects: VIDEO PART 1 (content part 1 - 4): 00:16:00 •Module 1 - Drugs and Effects: VIDEO PART 2 (content part 5 - 6): 00:19:00 •Module 1 - Drugs and Effects: VIDEO PART 3 (content part 7 - 8): 00:20:00 •Module 1 - Drugs and Effects: VIDEO PART 4 (content part 9): 00:15:00 •Module 1 - Drugs and Effects: VIDEO PART 5 (content part 10): 00:10:00 •Module 1 - Drugs and Effects: VIDEO PART 6 (content 10 - 12): 00:18:00 •Module 1 - Drugs and Effects: VIDEO PART 7 (content part 13): 00:13:00 •Module 1 - Drugs and Effects: VIDEO PART 8 (content part 14): 00:20:00 •Module 1 - Drugs and Effects: VIDEO PART 9 (content part 14): 00:20:00 •Module 1 - Drugs and Effects: VIDEO PART 10 (content part 15 - 18): 00:19:00 •Module 2 Addictions & Mental Health: VIDEO PART 1 content part 1 - 2: 00:16:00 •Module 2 Addictions & Mental Health: VIDEO PART 2 content part 3 - 5: 00:18:00 •Module 2 Addictions & Mental Health: VIDEO PART 3 content part 6 - 7: 00:13:00 •Module 2 Addictions & Mental Health: VIDEO PART 4 content part: 00:17:00 •Module 2 Addictions & Mental Health: VIDEO PART 5 content part: 00:18:00 •Module 2 Addictions & Mental Health: VIDEO PART 6 content part: 00:20:00 •Module 2 Addictions & Mental Health: VIDEO PART 7 content part: 00:14:00 •Module 2 Addictions & Mental Health: VIDEO PART 8 content part: 00:12:00 •Module 2 Addictions & Mental Health: VIDEO PART 9 content part: 00:20:00 •Module 2 Addictions & Mental Health: VIDEO PART 10 content part: 00:13:00 •Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part: 00:23:00 •Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 content part: 00:17:00 •Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 content part: 00:09:00 •Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 content part: 00:18:00 •Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 content part: 00:17:00 •Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 6: 00:11:00 •Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 content part 7: 00:12:00 •Module 4 Brain Works - Neurophysiology: 00:17:00 •Module 4 Brain Works - Neurophysiology VIDEO PART 1 content part: 00:10:00 •Module 4 Brain Works - Neurophysiology VIDEO PART 2 content part: 00:17:00 •Module 4 Brain Works - Neurophysiology VIDEO PART 3 content part: 00:19:00 •Module 4 Brain Works - Neurophysiology VIDEO PART 4 content part: 00:16:00 •Module 4 Brain Works - Neurophysiology VIDEO PART 5 content part: 00:11:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 1 content part 1 - 2a - 2f: 00:20:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 2 content part 2g: 00:15:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 3 content part 2h - 2i: 00:15:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 4 content part 3: 00:13:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 5 content part 4: 00:12:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 6 content part 5 - 7: 00:18:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content part 8: 00:17:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content partVIDEO PART 8: 00:16:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 9 content part 11: 00:16:00 •Module 5 Trauma Model & Keys to Treatment VIDEO PART 10 content part 12: 00:19:00 •Module 6 Brief & Early Intervention and Tripod of Support VIDEO 1 content part 1: 00:18:00 •Module 6 Brief & Early Intervention and Tripod of Support VIDEO 2 content part 2: 00:20:00 •Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs: 00:00:00 •Assignment - Addiction and Mental Health - Dual Diagnosis: 00:00:00

Overview This comprehensive course on Dealing with Conflict at Work will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing with Conflict at Work comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing with Conflict at Work. It is available to all students, of all academic backgrounds. Requirements Our Dealing with Conflict at Work is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Dealing with Conflict at Work: 00:00:00

Overview This comprehensive course on Clinical Observations Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Clinical Observations Skills comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Clinical Observations Skills. It is available to all students, of all academic backgrounds. Requirements Our Clinical Observations Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 02:50:00 total length •Introduction to Clinical Observation and Clinical Carer: 00:16:00 •Legal Standards and Professional Aspects of Ethical Practice: 00:22:00 •Patient's Condition Observation: 00:29:00 •Clinical Management Observation: 00:22:00 •Technical Clinical Method Observation: 00:33:00 •Medicine and Dispensaries Observation: 00:19:00 •Health Safety and Hygiene: 00:29:00 •Assignment - Clinical Observations Skills: 00:00:00

Overview Help clients and customers manage stress and promote well-being through our Full Body Massage Training Level 2 course. This innovative program provides comprehensive training, equipping you with the skills needed to operate as a qualified massage professional and run a reputable therapy service. You will learn proven massage techniques from around the globe, giving you a diverse toolkit to address various client needs. The course delves into the scientific benefits of massage therapy, exploring how different techniques can heal muscles and tissues while alleviating pain. By understanding the physiological effects of massage, you will be well-prepared to offer effective treatments that promote overall health and wellness. With certified knowledge in this field, you can pave the way for a successful therapy business and make a positive impact on your clients' lives. Key Features of the Course: FREE Full Body Massage Training Level 2 CPD-accredited certificate Get a free student ID card with Full Body Massage Training Level 2 (£10 applicable for international delivery) Lifetime access to the Full Body Massage Training Level 2 course materials The Full Body Massage Training Level 2 program comes with 24/7 tutor support Get instant access to this Full Body Massage Training Level 2 course Learn Full Body Massage Training Level 2 from anywhere in the world The Full Body Massage Training Level 2 training is affordable and simple to understand The Full Body Massage Training Level 2 training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Full Body Massage Training Level 2. It is available to all students, of all academic backgrounds. Requirements Our Full Body Massage Training Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Massage Therapist: £20,000 - £35,000 Sports Massage Therapist: £25,000 - £45,000 Wellness Coach: £25,000 - £40,000 Spa Manager: £30,000 - £50,000 Physical Therapy Assistant: £22,000 - £35,000 Course Curriculum 7 sections • 7 lectures • 02:42:00 total length •Introduction to Massage Therapy: 00:15:00 •Tissues, Organs, & Neuromuscular systems: 01:00:00 •Equipment: 00:27:00 •Techniques: 00:14:00 •Full Body Massage: 00:16:00 •Swedish Massage: 00:16:00 •LomiLomi Massage: 00:14:00

Overview This comprehensive course on Cupping Massage Therapy Masterclass will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Cupping Massage Therapy Masterclass comes with accredited certification which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Cupping Massage Therapy Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Cupping Massage Therapy Masterclass is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 41 lectures • 01:45:00 total length •Top 3 Benefits of Cupping: 00:03:00 •A Brief History of Cupping: 00:05:00 •A Word About Cupping Marks: 00:03:00 •Cupping Contraindications: 00:05:00 •Supplies and Room Set Up: 00:05:00 •Applying and Removing The Sllicone Cups: 00:01:00 •Light Friction Without Suction: 00:01:00 •Single Paraspinal Release: 00:01:00 •Double Paraspinal Release: 00:01:00 •Single Cup Lift and Twist: 00:01:00 •Double Cup Lift & Twist: 00:01:00 •Rib Release with Breath: 00:01:00 •Reverse Cross Fiber Friction: 00:01:00 •Trigger Point Release: 00:01:00 •Suction Release: 00:01:00 •Plunger Method: 00:01:00 •Popping Method: 00:01:00 •Cupping in Side lying Position: 00:02:00 •Reverse Pin & Stretch for the Neck: 00:02:00 •Reverse Pin & Stretch for the Shoulders: 00:01:00 •Reverse Pin & Stretch for Pecs: 00:01:00 •Reverse Pin & Stretch for Biceps: 00:01:00 •Reverse Pin & Stretch for Subscapularis: 00:01:00 •Reverse Pin & Stretch for Hamstrings: 00:04:00 •Active Cupping: 00:02:00 •Lymphatic Cupping for Back: 00:01:00 •Flash Cupping: 00:03:00 •Stationary Cupping: 00:02:00 •Cupping for Rotator Cuff: 00:04:00 •Cupping for the Forearms: 00:07:00 •Cupping for the Hips: 00:08:00 •Reverse Pin & Stretch for the Hamstrings and IT Band: 00:04:00 •Cupping for the Calves: 00:04:00 •Cupping for Plantar Fasciitis: 00:02:00 •Cupping for the Adductors: 00:02:00 •Cupping for the Quads: 00:03:00 •Cupping for Knee Pain: 00:03:00 •Cupping for Shin Splints: 00:04:00 •Massage Cupping Techniques for Shin and Calves: 00:06:00 •Safety and Sanitation of Cups: 00:05:00 •Assignment - Cupping Massage Therapy Masterclass: 00:00:00

Overview This comprehensive course on Conflict Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Conflict Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Conflict Management. It is available to all students, of all academic backgrounds. Requirements Our Conflict Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 23 lectures • 23:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Conflict Management: 2 days, 22 hours