Are you an assessor or a trainer looking to enhance your effectiveness and communication skills? Do you find it challenging to confidently express your thoughts, to get what you want from situations and to maintain control during training sessions or assessments? If so, our “Assertiveness for Assessors and Trainers” live online workshop is made for you. Effective Communication: Assertiveness empowers you to communicate your ideas clearly, ensuring your message is understood by learners. You’ll learn techniques to express your thoughts confidently, leading to improved engagement and comprehension. Confidence Building: Learn techniques for appearing more confident when communicating with others. Taking control: Take control of situations through your body language and the verbal / written language you use. Invest in Your Success This 2.5 hour session will help you gain the skills to lead with confidence, communicate effectively, and prioritise yourself in your life. Further Information This 2.5 hour session held live online via Zoom will give you the tools and techniques you need to be more assertive. Workshop Benefits Interactive Workshops: Engage in hands-on activities, role plays, and real-world scenarios to practice assertive communication techniques in a safe and supportive environment.Expert Facilitators: Our experienced trainers will guide you through proven strategies, drawing on their expertise in communication, psychology, and training methodologies.Tailored Content: The course content is specifically designed for assessors and trainers, addressing challenges and situations unique to your profession.Practical Tools: Walk away with a toolkit of practical techniques, scripts, and strategies that you can immediately apply in your assessments and training sessions.Networking Opportunities: Connect with fellow assessors and trainers, sharing insights, experiences, and best practices to further enhance your professional journey.
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Introduction to Menopause (via Zoom)Course Focus:This comprehensive two-day course serves as an invaluable introduction to menopause care within the primary care setting. Understanding menopause, its effective management, and the ensuing implications for women's well-being are pivotal aspects for healthcare practitioners, particularly practice nurses who frequently engage with women facing menopausal transitions during their consultations.Course Highlights:Understanding Menopause:Dive into the core concepts of menopause, grasping its multifaceted aspects, and gaining a deep understanding of its physical, emotional, and psychological dimensions.Effective Menopause Management:Explore optimal strategies for managing menopause, equipping practitioners to provide well-informed guidance to women traversing this life phase.Short and Long-Term Implications:Delve into the implications of menopause for women's well-being, both in the short and long term, enabling practitioners to offer holistic care that addresses immediate concerns and promotes long-term health.Tailored Approach for Practice Nurses and AHP's:Recognize the pivotal role of practice nurses and AHP's in menopause care, understanding the specific challenges they encounter during consultations with menopausal patients.Competency Framework for Progression:Access a comprehensive competency framework that empowers nurses to work towards mastery in menopause care. This framework can be validated by experienced team members, fostering ongoing skill development.Dynamic Learning Environment:Through interactive sessions, case studies, and discussions, participants will engage in a dynamic learning environment that facilitates the absorption of knowledge and practical insights. The course encourages networking and collaboration, enabling practitioners to learn from both expert facilitators and fellow participants.Learning Outcomes:Upon completion of this two-day course, participants will be equipped to approach menopause care with heightened confidence and competence. Whether they occasionally encounter menopausal patients or engage with them more regularly, practitioners will leave with the tools and strategies to provide informed and supportive care, positively impacting women's well-being during this transitional phase.Target Audience:This course is tailored for a diverse range of primary care practitioners, including practice nurses, cervical sample takers, and those who regularly engage with menopausal patients without specialized training. All practitioners seeking to enhance their expertise in menopause care are welcome to attend.Day One09.15Coffee and registration09.30Introduction and course objectives09.40Physiology and definitions10.00Menopause symptoms10.45Coffee11.00What do we need to ask?13.00Lunch14.00Management Strategies: Hormonal and non-hormonal treatment of menopause symptoms14.30Diet, Lifestyle and Exercise14.30Complementary therapies15.00Case Studies 15.30Action plan, evaluation, and resources15.45CloseDAY 209.15Coffee and registration09.30Review of Day 1 and tasks09.45Women with special needs10.00Contraceptive options for peri-menopausal women10.45Coffee11.00What do we need to ask?13.00Lunch14.00Which HRT when and how14.30The older woman15.00Case Studies 15.30Action plan, evaluation, and resources15.45Close
Explore practical neuroscience-backed tools to help you thrive in challenging circumstances.
Discover practical ways to reduce stress, improve motivation and handle challenges with greater ease.
Build confidence and positivity using techniques from the worlds of neuroscience, positive psychology and mindfulness.
Are you ready to embark on an enlightening journey of wisdom with the ISO 9001: Quality Management Systems bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Quality Control Assistant with ISO 9001: Quality Management Systems. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Quality Assurance Course 02: Fundamentals of Quality Management Course 03: Quality Management and Strategic Training - ISO 9001 Course 04: Quality Tools and Methods Management Course 05: Diploma in Lean Process and Six Sigma Course 06: Process Improvement: How to Reduce Waste Course 07: Commercial Law Course 08: Facilities Management Diploma Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Quality Control Assistant with ISO 9001: Quality Management Systems bundle illuminate your path to wisdom. The Quality Control Assistant with ISO 9001: Quality Management Systems bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Quality Control Assistant with ISO 9001: Quality Management Systems package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the ISO 9001: Quality Management Systems bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Quality Control Assistant with ISO 9001: Quality Management Systems community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the ISO 9001: Quality Management Systems bundle. Establish robust bases across each course nestled within the ISO 9001: Quality Management Systems bundle. Decipher intricate concepts through the articulate content of the ISO 9001: Quality Management Systems bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the ISO 9001: Quality Management Systems bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The ISO 9001: Quality Management Systems bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the ISO 9001: Quality Management Systems bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The ISO 9001: Quality Management Systems bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the ISO 9001: Quality Management Systems bundle allows learners to make meaningful contributions to their chosen fields. Embark on the ISO 9001: Quality Management Systems journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the ISO 9001: Quality Management Systems bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the ISO 9001: Quality Management Systems bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99
Join this one day workshop designed specifically for tutors, trainers and assessors working in post-16 education settings. This course focuses on honing the skills and knowledge necessary for effective planning and feedback, empowering participants to support their learners towards achieving qualifications and progressing their careers. Explore planning of both long term goals and short term targets Use a tried and testeed structure for goal and target setting Explore tried and tested techniques for giving developmental feedback Practice structuring both writtten and verbal feedback Explore techniqus to keep learners motivated and engaged in their learning Further Information This is a face to face workshop that will be held over one day. Participants will also be provided with access to our online Assessor Toolkit to reinforce learning and provide resources after the session. Benefits Gain free access to our online learning Assessor Toolkit Master the art of giving feedback to motivate learners Network and explore strategies and solutions with peers from across Wales Learn from our experienced workshop facilitators who have worked in the sector for over 20 years. Gain meaningful CPD hours
WORKSHOP: Working as a Psychologist Expert Witness specialising in Trauma and Memory: From Instruction to Cross Examination An online practical workshop for Clinical, Counselling and Forensic Psychologists, guiding you through the process of working as an Expert Witness.