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Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

You will hardly find a company or business who doesn't use Microsoft Excel. It is one of the most popular spreadsheet tools that is used to store, organize and analyse data. You can also manipulate the data to create useful visuals to understand trends and calculations. Having a professional Microsoft Excel degree can become an asset for you. Whether you are planning to start your career or want a promotion, our Microsoft Excel 2010 Intermediate Level will help you greatly. Please note that this course is for intermediate level. If you haven't completed the beginners course, then it will be a bit difficult for you to cope up with the intermediate features. But, if you are a quick learner and can adapt with changes, then you can enrol to this course without any doubt and master Microsoft Excel easily. It will help you to stand out in the crowd with your advanced MS Excel skills to that you can stay ahead in the workplace. Course Highlights Microsoft Excel 2010 Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Excel 2010 Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Excel 2010 Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Excel 2010 Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Excel 2010 Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Excel 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Permissions and Options 01:00:00 Module Three - Sharing Workbooks 00:30:00 Module Four - Performing Advanced Formula and Function Tasks 01:00:00 Module Five - Working with Array Formulas 01:00:00 Module Six - Working with Functions 01:00:00 Module Seven - Working with Macros 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Applying Advanced Chart Features 01:00:00 Module Ten - Working with PivotTables and PivotCharts 01:00:00 Module Eleven - Using the Automated Analysis Tools Add -In 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2010 Intermediate level 00:20:00 Final Exam Final Exam- Microsoft Excel 2010 Intermediate level 00:20:00

Course Description Get instant knowledge from this bite-sized Recruitment Consultant Diploma Part - 1 course. This course is very short and you can complete it within a very short time. In this Recruitment Consultant Diploma Part - 1 course you will get fundamental ideas of recruitment consultation, the key understanding of the importance of recruitment, sales in the recruitment industry and so on. Enrol in this course today and start your instant first step towards familiarising yourself with the importance and implications of recruitment. Learn faster for instant implementation. Learning Outcome Familiarise with the importance and implications of recruitment Get an overview of the recruitment industry Deepen your understanding of sales and selling in the recruitment industry Understand the UK Recruitment Legislation How Much Do Recruitment Consultants Earn? Senior - £36,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Recruitment Consultant Diploma Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Recruitment Consultant Diploma Part - 1 Introduction to Recruitment: Importance and Implications 00:17:00 An Overview of the Recruitment Industry 00:27:00 The UK Recruitment Legislation 00:28:00 Sales and Selling in the Recruitment Industry 00:11:00 Assignment Assignment - Recruitment Consultant Diploma Part - 1 00:00:00

Game Development is the creation of video games which is done by game developers. A game developer can be one person or a large company. To become a game developer, you need to learn the skills and knowledge about video games and how to make one. Many of game developers chose to become one because they are gamers themselves. To become a game development expert, you need to learn both the basics skills and special skills of game development. This course will help you to master the right skills to become successful in the growing game development industry. Course Highlights Advanced Game Design Course- 2D & 3D is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Game Design Course- 2D & 3D into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Game Design Course- 2D & 3D Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Game Design Course- 2D & 3D is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Game Design Course- 2D & 3D is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Gaming Basics Introduction 01:00:00 Understanding Consoles 01:00:00 Using Your Computer 01:00:00 Using Your Phone 01:00:00 Using the Internet 00:30:00 Where to Find Free Software 01:00:00 Understanding Accessories Dealing with Drugs 00:30:00 Wrapping Up 00:15:00 Developing Games Introduction To Game Creation 01:00:00 Essential Tools 01:00:00 2D Game Creation Software 01:00:00 3D Game Creation Software 01:00:00 3D Game Creation 00:30:00 Game Modification 01:00:00 How To Create a Game on a Social Site 00:30:00 Testing Games Introduction to Game Testing FREE 01:00:00 Two Rules of Game Testing FREE 01:00:00 How to Put a Resume Together 01:00:00 How give Examples During Job Interview 00:30:00 Contacting Game Developers 01:00:00 Use the Correct Search Keywords 01:00:00 Wrapping Up 00:15:00 Additional Study Material 2D Game 00:00:00 Game Development XNA GameStudio 00:00:00 Game QA & Testing 00:00:00 Become A Game Tester 00:00:00 Mock Exam Final Exam

Course Description Get instant knowledge from this bite-sized Leadership in Teaching Part - 3 course. This course is very short and you can complete it within a very short time. In this Leadership in Teaching Part - 3 course you will get fundamental ideas of leadership in teaching, the key understanding of SEN in children, mental health in children and so on. Enrol in this course today and start your instant first step towards learning about mental health in the workplace. Learn faster for instant implementation. Learning Outcome Familiarise with mental health in the workplace Understand mental health in children Gain in-depth knowledge of SEN in children Deepen your understanding of confidentiality and legislation How Much Do Learning Support Assistants Earn? Senior - £29,000 (Apprx.) Average - £19,000 (Apprx.) Starting - £13,000 (Apprx.) Requirement Our Leadership in Teaching Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership in Teaching Part - 3 Module 01: Mental Health in the Workplace 00:10:00 Module 02: Understanding Mental Health in Children 00:19:00 Module 03: Understanding SEN in children 00:19:00 Module 04: Confidentiality and legislation 00:25:00 Assignment Assignment - Leadership in Teaching Part - 3 00:00:00

Diploma in Furniture Restoration Course Overview Restoring antique furniture requires a skilful hand. Fixing minor errors on antique furniture can be extremely difficult and potentially lead to complete destruction. Gaining the knowledge and abilities necessary for furniture restoration is what the Diploma in Furniture Restoration course is all about. A few restoration hints and techniques will quickly become second nature to you. Your proficiency in furniture restoration will improve greatly with the course. Throughout this course, the fundamentals of furniture repair will be covered. The actions you ought to perform prior to restoring furniture will then become clear to you. In addition, the extremely instructive sections will teach you how to remove stains and colour furniture. It will teach you a lot about contemporary upholstery. Furthermore, this course will equip you with useful restoration skills. You will also learn how to restore antique furniture with skill. To lay the groundwork for your future furniture restoration career, enrol in this extensive Diploma in Furniture Restoration course. Enrol in this wonderful course right now to start creating new chances for yourself. Learning outcome Familiarise with furniture restoration Gain in-depth knowledge of the woods in furniture restoration Deepen your understanding of upholstery restoration Know how to get started as a furniture designer How Much Do Furniture Designers Earn? Senior - £55,000 (Apprx.) Average - £37,000 (Apprx.) Starting - £26,000 (Apprx.) Requirement Our Diploma in Furniture Restoration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Diploma in Furniture Restoration Module 01: Introduction to Furniture Restoration 00:13:00 Module 02: How to Get Started 00:15:00 Module 03: Woods in Furniture Restoration 00:30:00 Module 04: Upholstery Restoration 00:20:00 Module 05: Restoring Antiques Furniture 00:19:00 Module 06: DIY: Restoration Projects 00:22:00 Module 07: Safety Precautions in DIY Projects 00:27:00 Module 08: Career Information for Furniture Restorer in the UK 00:15:00

Course on all the Essentials of Microsoft Office Looking to learn everything there is about all the Microsoft Office programs? This course will give you exactly what you are looking for. Learn all there is about Microsoft Word, Excel, Outlook, PowerPoint, OneNote, Access, Publisher, Project, InfoPath, SharePoint Designer and Visio. Certified Microsoft Office Essentials introduces a new graphical interface user called the Fluent User Interface, which uses ribbons and an Office menu instead of menu bars and toolbars. Office also introduced Office Open XML file formats as the default file formats in Excel, PowerPoint, and Word. Office also introduces a feature called 'Live Preview', which temporarily applies formatting on the focused text or object, when any formatting button is moused-over. This Course is designed to make you learn everything about all the Microsoft Office tools of and all of its new features. Learning all the office softwares increases your credibility in today's competitive job market. So what are you waiting for? This is the course for you. Course Highlights Certified Microsoft Office Essentials is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Microsoft Office Essentials into 77 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 19 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Microsoft Office Essentials Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Microsoft Office Essentials is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Microsoft Office Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word for Beginners Accredited Course 00:00:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel for Beginners CPD & IAO Accredited 00:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners CPD Accredited 00:00:00 Microsoft Outlook Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Outlook FREE 01:00:00 Module Three - Understanding the Interface 01:00:00 Module Four - Working with the Message List and the Reading Pane 01:00:00 Module Five - Using Message List Commands 01:00:00 Module Six - Creating a New Email 01:00:00 Module Seven - Managing Email 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Accredited Microsoft Outlook for Beginners 00:00:00 Microsoft Publisher Module One - Getting Started 00:30:00 Module Two - Opening Publisher 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Publication 01:00:00 Module Five - Working with Pictures 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Fonts 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Objects 01:00:00 Module Ten - Working with Pages 01:00:00 Module Eleven - Publishing Your Work 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Certified Microsoft Office Essentials 00:30:00 Final Exam Final Exam- Certified Microsoft Office Essentials 00:30:00

Healthy Ketogenic Diet Training Course Overview Are you looking to begin your ketogenic diet career or want to develop more advanced skills in ketogenic diet? Then this healthy ketogenic diet training online course will set you up with a solid foundation to become a confident nutritionist or health coach and help you to develop your expertise in ketogenic diet. This healthy ketogenic diet training online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this healthy ketogenic diet training online course will set you up with a solid foundation to become a confident nutritionist or health coach and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a nutritionist or health coach. The healthy ketogenic diet training online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a nutritionist or health coach. This comprehensive healthy ketogenic diet training online course is the perfect way to kickstart your career in the field of ketogenic diet. This healthy ketogenic diet training online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a nutritionist or health coach or want to learn more skills on ketogenic diet but unsure of where to start, then this healthy ketogenic diet training online course will set you up with a solid foundation to become a confident nutritionist or health coach and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This healthy ketogenic diet training online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive healthy ketogenic diet training online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of ketogenic diet. Entry Requirement There are no academic entry requirements for this healthy ketogenic diet training online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This healthy ketogenic diet training online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Foundations of Ketosis Programme Overview Basics Calories Nutrients and Micronutrients Introduction to Kitosis Benefits and Side-Effects of Ketosis Ketosis and Weight Loss Ketosis and Muscle Gain Insulin and Ketosis Ketosis vs Ketoacidosis Keto-Adaptation (Fat-Adaptation ) Introduction to Keto Flu & Management Keto Diet Breakdown Friends and Enemies of Ketosis Regimen Goals and Keto Ratios Exercises and Ketosis Protein and Ketosis Minerals and Ketosis Coffee and Ketosis Alcohol and Ketosis Intermittent Fasting Introduction to Intermittent Fasting Step-by-Step Intermittent Fasting Measuring Ketosis Ketometer Keto Breathalyzer Keto Sticks When to Test Types of Ketogenic Diet Standard Ketogenic Diet (SKD) Targeted Keto Diet (TKD) Cyclical Ketogenic Diet (CKD High Protein Ketogenic Diet (HPKD) Practical Ketogenic Diet Step-by-Step Customizing Ketogenic Diet Plan for Clients Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Agile Software development is the combination of Software Development Methodologies that include Scrum, Kanban Methodology, Lean Software development methods, etc. The Agile Master Certificate is the highest level in the Agile Consortium certificate series. The Agile Master Training Video Course provides the essential features and concepts of Agile Methodologies. Throughout the course, you will learn the basics of Agile methodologies with a special focus on Kanban methodology and Lean Software Development. The course will also include the basic of Scrum and make you and year team organized to make changes quickly based on the Agile Principles if necessary. You will learn the XP software development Process and other Agile methods so that you can choose the right techniques for you. The Agile Master Training Video Course helps you increase your knowledge and methods of running Software Development process by improving the teamwork, communication, and speed in line with the Agile framework. After completing the course, you will be able to work confidently in your Software Development Projects with peers. Course Highlights Agile Master Training Video Course is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Agile Master Training Video Course into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Agile Master Training Video Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Agile Master Training Video Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Agile Master Training Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Course Introduction Course Introduction 00:10:00 Agile Overview Agile Overview 00:01:00 Intro to Agile 00:10:00 The Agile Manifesto 00:17:00 Domains of Agile Practices 00:16:00 Summary 00:01:00 Understanding Lean Software Development Understanding Lean Software Development 00:01:00 Lean Origins and Principles 00:23:00 Summary 00:01:00 Understanding Kanban Understanding Kanban 00:01:00 Kanban Origins 00:09:00 Six Core Practices of Kanban 00:10:00 Summary 00:01:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:09:00 Scrum Concepts and Principles 00:14:00 Scrum Processes 00:05:00 Summary 00:01:00 Understanding XP Software Development Understanding XP Software Development 00:01:00 Intro to Extreme Programming (XP) 00:10:00 Extreme Programming (XP) Practices and Adoption 00:06:00 Summary 00:01:00 Other Agile Models Other Agile Models 00:01:00 DSDM 00:10:00 Crystal 00:06:00 Feature Driven Development 00:07:00 Comparing Agile Methods 00:08:00 Summary 00:04:00 Mock Exam Mock Exam - Agile Master Training Video Course 00:20:00 Final Exam Final Exam - Agile Master Training Video Course 00:20:00

Many businesses today, whether big or small are acquiring the idea of having virtual assistance, this reduces the workload on the company and is cheaper than having to create a whole department to take on the same tasks. Virtual assistance is fast becoming an attractive option for many. This course is designed to give you the edge, sharing processes proven to help build a successful virtual assistant business. The course will cover virtual assistant basics and what abilities are needed to become an expert one. You will walk out of this course with the knowledge that will help you to work as a virtual assistant and also help you find legitimate work online! Course Highlights Business Management: Virtual Assistant is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Management: Virtual Assistant into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 8 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Management: Virtual Assistant Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Management: Virtual Assistant is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Management: Virtual Assistant is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Management: Virtual Assistant Introduction To Virtual Assistant FREE 01:00:00 What Skills Are Needed FREE 01:00:00 Arranging A Work Area 01:00:00 Decide What Services You Will Offer To Accept 01:00:00 How to Know Your Budget 00:30:00 Have A Business Plan 01:00:00 Using Sites Like Scriptlance To Find Clients 01:00:00 Marketing Strategies to Get Clients 01:00:00 Handling Clients Correctly 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Business Management: Virtual Assistant 00:20:00 Final Exam Final Exam- Business Management: Virtual Assistant 00:20:00