Target Audience This course is for people who are either neurodivergent or working with neurodivergent colleagues. It will help you work more effectively by understanding the needs and recognising the strengths of neurodivergence. This will help you develop strategies to support performance and enhance wellbeing in the workplace. Duration 1 Day Course Overview This course is designed for teams with neurodivergent professionals who want to better navigate work environments, build on their strengths, and manage friction in everyday tasks. Through practical tools, reflection, and real-life strategies, you'll gain greater clarity and confidence in how you work best — and how to advocate for what you need to thrive. Participants will explore a range of neurodivergent profiles and learn how to adapt communication, adjust workflows, reduce workplace triggers, and advocate for a fairer and more inclusive culture. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound scientific & academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Course Objectives Recognise how neurodivergent traits shape focus, energy, and work patterns Develop strategies and adjustments that support strengths and reduce friction Communicate needs and preferences to improve collaboration and confidence High Level Topics Neurodiversity and Workplace Impact Working with Strengths and Challenges Strategies for Everyday Success
Course Overview: This course provides in-depth knowledge of cinematography and directing, including the use of different cameras, lighting setups, metering techniques, and creative direction. Students will learn to master key elements of production and post-production processes. Hourly Session Breakdown: 8 one-hour sessions on Skype.
Looking to get familiar with how property transactions work in the UK? This Conveyancing course bundle is shaped for learners who want to develop a strong foundational knowledge of property law, contracts, and the legalities surrounding residential and commercial transactions. Whether you're aiming to broaden your understanding or looking to explore conveyancing for career awareness, this CPDQS-accredited course package will walk you through each essential topic clearly and professionally. All course materials are available online with zero fuss — no courtrooms, offices or property viewings required. You'll explore the legal structure of land ownership, step-by-step guidance through sales and purchases, and gain insight into documentation, searches, and duties involved in the conveyancing process. With flexible learning and bite-sized modules, it’s all about giving you clear, accessible learning – wherever you are, whenever it suits. Key Features of Conveyancing Bundle CPD Accredited Conveyancing Course Instant PDF certificate Fully online, interactive Conveyancingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Conveyancing Bundle course to excel! To become successful in your profession, you must have a specific set of Conveyancing skills to succeed in today's competitive world. In this in-depth Conveyancingtraining course, you will develop the most in-demand Conveyancing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Conveyancing Curriculum Course 01: Conveyancing Course 02: Property Development Course 03: Real Estate Agent Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Property Management Certificate Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Conveyancing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Conveyancing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Conveyancing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Conveyancing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Leading People Through Change (Free L&I Conference Course) (On-Demand) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications
What past delegates said: "I started looking for a course in education and training when I was offered a chance to help deliver some health & safety training in my local area - I was incredibly lucky to have found Ottilia Pochat Training. Ottilia has a wealth of experience in teaching, and she managed to share those skills and techniques with us in a way that was both incredibly informative and fun! I can’t recommend Ottilia Pochat Training highly enough - why wouldn’t you want to learn how to teach from the best?" This course is fully tutor-led and teaches you how to become a good, quality trainer Virtual Classroom, this course is run over 8 weeks: 16 sessions of 2½ hour duration, from 10:00 -12:30 and 13:30 - 16:00 The virtually run course starting on Friday 7 July will be held over 8 consecutive Fridays Face to Face: Five-day course Run by a Dutch teacher who spent 4 years learning to teach and has international teaching experience in working with all age groups Course Contents Roles and responsibilities in education and training Ways to maintain a safe and supportive learning environment Relationships between teachers and other professionals Boundaries between the teaching role and other professionals Points of referral to meet the individual needs of learners Inclusive teaching, including:Ways to create an inclusive teaching and learning environmentCreating an inclusive teaching and learning planJustifying own selection of teaching and learning approaches, resources and assessment methods in relation to individual learner needsUsing teaching and learning approaches to meet learner needsEvaluating the delivery of inclusive teaching and learning including areas for improvementDelivering inclusive teaching and learning to meet individual needs Communicating with learners in a way that meets their needs Understanding assessment in education and training, including:Different methods of assessment and how they can be adapted to meet individual learner needsHow to involve learners and others in the assessment processThe role and use of constructive feedbackRecord keeping of assessments Benefits of this course: This Ofqual regulated course will allow you to work in adult education Or even, run online training sessions With this course, you'll also be able to run professional workshops Accredited, Ofqual regulated qualification Our QA Level 3 Award in Education and Training (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can rest assured that your level 3 Award in Education and Training fulfils the legal requirements to kick-start your own career in Education and Training. The Ofqual Register number for this course is 603/2770/4
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Unleash the power of WordPress with our comprehensive bundle, "Complete Wordpress Website Developer Course". This extensive selection of 18 courses offers an incredible foray into the world of WordPress, with a focus on providing you a profound theoretical understanding of how to leverage this powerful platform to its fullest. Embark on a journey from the basics of WordPress, learning to create unlimited websites, understanding the fundamentals, and even using WordPress for affiliate marketing. Master the intricacies of WordPress 5.0, unravel the synergy of WordPress and SEO, and acquire knowledge about easy drag-and-drop landing page creation. Learn to secure your WordPress sites and venture into creating online courses and membership sites using this versatile platform. We proudly offer 18 courses within the WordPress bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Basics of WordPress: Create Unlimited Websites Course 02: Learn Fundamentals of WordPress Course 03: Using WordPress for Affiliate Marketing Course 04: WordPress 5.0 for Beginners to Advanced Course 05: WordPress and SEO Online Course Course 06: The Ultimate WordPress for Beginners Step-by-Step Blueprint Course 07: Wordpress for Beginner Course 08: How To Build Easy Drag & Drop Landing Pages With Wordpress Course 09: Make a WordPress WooCommerce Amazon Affiliate Store Course 10: WordPress Security Mastery Course 11: Build a Self-Hosted Online Course With LifterLMS & WordPress Course 12: How To Build a WordPress Membership Site With Memberpress Course 13: WordPress Training for Everyone Course 14: Make Professional Websites with Wix: Beginners Guide Course 15: HTML and CSS Coding: Beginner to Advanced Course 16: Web Design with Adobe XD Course 17: Web Design for Beginners: Build Websites in HTML & CSS Course 18: C# Basics In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of this Complete Wordpress Website Developer Course: Gain a thorough understanding of WordPress basics and fundamentals. Learn how to leverage WordPress for affiliate marketing. Understand the intricacies of WordPress 5.0 and the synergy between WordPress and SEO. Understand the basics of web designing with HTML, CSS, and Adobe XD. Learn the basics of the C# programming language. Why Prefer This Complete Wordpress Website Developer Course? Opportunity to earn certificates accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Get instant access to this Wordpress course. Learn Wordpress from anywhere in the world Wordpress is affordable and simple to understand Wordpress is entirely online, interactive lesson with voiceover audio Lifetime access to the Wordpress course materials Wordpress comes with 24/7 tutor support Immerse yourself in a comprehensive exploration of WordPress with our "Complete WordPress Website Developer Course" bundle. Encompassing 18 meticulously designed courses, this bundle aims to provide a profound theoretical understanding of WordPress and how to best leverage this powerful platform. From the basics and fundamentals of WordPress to using it for affiliate marketing, mastering WordPress 5.0, understanding the interplay between WordPress and SEO, to landing page creation, this bundle covers it all. Moreover, the courses provide essential insights into web designing with HTML, CSS, Adobe XD, and even a basic understanding of C#. Equip yourself with a robust theoretical foundation in WordPress and web development with this comprehensive bundle. CPD 203 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring web developers interested in gaining theoretical knowledge in WordPress. Individuals working in digital marketing wishing to understand WordPress better. Entrepreneurs or business owners aiming to enhance their web development understanding. Lifelong learners intrigued by web development and the use of WordPress. Career path WordPress Developer - £20,000 to £40,000 per year. Affiliate Marketer - £20,000 to £50,000 per year (varies significantly with commissions). SEO Specialist - £20,000 to £40,000 per year. Web Designer - £18,000 to £35,000 per year. Front End Developer (HTML/CSS) - £20,000 to £45,000 per year. C# Developer - £25,000 to £55,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
The “ISO 22301:2019 Lead Implementer ” course provides comprehensive training in the ISO 22301:2019 standard and all its requirements from the Implementer ’s point of view, as well as basic skills necessary to execute the requirements. It’s a practical-oriented training that should be considered “a must” for every ISO 22301:2019 Implementer. This intensive course is specifically designed to participants to serve as ISO 22301:2019 Lead Implementers.
CPD Accredited, Interactive Short Course 1½ hr session Learn to deal with bleeding, from minor bleeds to catastrophic bleeds Become a life-saving hero if ever someone is seriously injured Course Contents: How to treat minor bleeding How to treat major bleeding Types of bleeding How to treat catastrophic bleeding Tourniquets Why to use a tourniquet How to use a tourniquet How to make an improvised tourniquet How to use a Tourni-Key Wound packing How to use Celox Z-Gauze How to improvise packing a wound How to treat gunshot wounds Practical elements: There is an option of learning how to deal with catastrophic bleeding in person, so you get to practice these skills (and play about with fake blood 😀). For that, see our Catastrophic Bleeding course module. Benefits of this Short Course: We all have regular injuries which cause us to bleed If not properly cared for, even a small cut can turn septic and kill or maim Serious car accidents, machinery accidents at work, weapon wounds, terrorist attacks and more can also lead to catastrophic bleeding Did you know that a person could bleed out in just five minutes..? You're got to act quick, decisive and correctly Please don't do what you see in the movies - you will kill the person even quicker...