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381 Courses delivered Online

Retail Customer Service Diploma

4.3(43)

By John Academy

Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Retail Customer Service Diploma
Delivered Online On Demand5 hours
£25

Commercial Management: Part 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Commercial Management: Part 3 course. This course is very short and you can complete it within a very short time. In this Commercial Management: Part 3 course you will get fundamental ideas of commercial management, the key understanding of commercial project management and so on. Enrol in this course today and start your instant first step towards learning about commercial risk management. Learn faster for instant implementation. Learning outcome  Familiarise with commercial risk management Understand commercial project management Gain in-depth knowledge of customer relationship management How Much Do Commercial Managers Earn? Senior - £84,000(Appx.) Average - £54,000(Appx.) Starting - £34,000(Appx.) Requirement Our Commercial Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Commercial Management: Part 3 Module 01: Commercial Risk Management 00:27:00 Module 02: Commercial Project Management 00:27:00 Module 03: Customer Relationship Management (CRM) Part-1 00:30:00 Module 04: Customer Relationship Management (CRM) Part-2 00:32:00 Assignment Assignment - Commercial Management: Part 3 00:00:00

Commercial Management: Part 3
Delivered Online On Demand1 hour 56 minutes
£25

Store Assistant Training Course

By Compete High

🛍️ Store Assistant Training Course Overview: Excelling in Retail Excellence Ready to embark on a rewarding journey in the retail industry? Our comprehensive 'Store Assistant Training Course' is crafted to equip you with the skills and knowledge essential for success in the dynamic world of retail. From store operations to customer service, this course covers it all to transform you into a proficient and customer-focused store assistant. 🎓 Module 1: Introduction to Retail Industry Begin your retail adventure with a deep dive into the vibrant and ever-evolving retail landscape. Understand the key players, market trends, and the fundamental principles that shape the industry. Get ready to navigate the exciting challenges of retail with confidence. 🏢 Module 2: Store Operations Uncover the inner workings of a retail store, from inventory management to merchandising and beyond. Learn the art of effective organization and optimization of store spaces to create a seamless and customer-friendly shopping environment. 🛒 Module 3: Product Knowledge Become a product expert! This module focuses on enhancing your knowledge about the products you sell. From features and benefits to understanding customer needs, gain the expertise to assist customers in making informed purchasing decisions. 💰 Module 4: Sales Techniques Refine your sales skills and discover the art of persuasion. Explore effective sales techniques, including upselling and cross-selling strategies, to maximize revenue and provide customers with a personalized shopping experience that keeps them coming back. 🤝 Module 5: Customer Service Elevate your customer service game to new heights. Understand the importance of building strong customer relationships, handling inquiries, and resolving issues with a smile. Learn to exceed customer expectations and create a positive and lasting impression. 🌟 Why Choose Our Store Assistant Training Course? Practical Learning: Hands-on exercises and real-world scenarios for practical skill development. Industry-Relevant Content: Stay updated on the latest trends and customer expectations in the retail sector. Experienced Instructors: Learn from seasoned retail professionals with a wealth of industry knowledge. Career Advancement: Open doors to diverse opportunities within the retail industry. 🛒 Enroll Now and Transform Your Retail Career! Don't miss the chance to embark on a fulfilling career as a skilled store assistant. Our Store Assistant Training Course is designed to equip you with the expertise needed to excel in the competitive retail landscape. Enroll now and unlock the keys to success in this dynamic and customer-centric industry! Course Curriculum Module 1_ Introduction to Retail Industry. Introduction to Retail Industry. 00:00 Module 2_ Store Operations. Store Operations. 00:00 Module 3_ Product Knowledge. Product Knowledge. 00:00 Module 4_ Sales Techniques. Sales Techniques. 00:00 Module 5_ Customer Service. Customer Service. 00:00

Store Assistant Training Course
Delivered Online On Demand5 hours
£25

Food Safety in a 'Retail' environment (Level 2) Approved Online Training

By Twig Services Ltd

Level 2 Food Safety in a 'Retail' environment Approved Online Training

Food Safety in a 'Retail' environment (Level 2) Approved Online Training
Delivered Online On Demand1 hour 15 minutes
£29

Retail Customer Service Training

5.0(10)

By Apex Learning

Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00

Retail Customer Service Training
Delivered Online On Demand3 hours 28 minutes
£12

Retail Business Niches

4.3(43)

By John Academy

Are you wondering how retail business works? Or are you someone who is the retail business sector and would want to improve your skills and knowledge? Do you want to know the factors that could help in improving your business? Then this course will answer your concerns about the retail business. Description: To start a business is already an accomplishment since starting up one undergoes through a lot of processes. So the next thing you should do is to be able to have a sustainable business that will last for the next years. For this, you have to figure out how to make it become unique and be able to market it effectively. In this course, you will be able to be guided on the steps on how to succeed in your retail business. In this course, you will learn if the retail business is the right business for you and how you would be able to succeed. You will also learn the benefits of having your own business and learn how to make a business plan. You also have to assess the business you have if you can sustain it. Lastly, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises effectively. Who is the course for? Professionals, businessmen, and entrepreneurs who are in the retail business sector People who have an interest in retail business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Retail Business Niches would be beneficial for the following careers: Brand Manager Business Development Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist. Retail Business Niches Introduction To Retail Business 00:30:00 What Are The Benefits of Owning Your Own Business? 01:00:00 No Business Plan = FAILURE! 00:30:00 What Kind of Business Should Your Business Be? 00:30:00 Corporation 00:15:00 What Type of Business Should You Start? 00:15:00 What Type of Business Am I interested In? 00:30:00 Who Is, What Is, Where Is Your Market? 00:30:00 What CAN You Do? 00:15:00 Identify Your Competitors 00:15:00 Registrations Permits and Licensing 00:30:00 Location! Location! Location! 00:15:00 How To Market Your Business 00:30:00 Merchandising and Inventory 00:15:00 Common Mistakes for New Businesses 01:00:00 Time To Get Started! 00:15:00 Mock Exam Mock Exam-Retail Business Niches 00:20:00 Final Exam Final Exam-Retail Business Niches 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Retail Business Niches
Delivered Online On Demand7 hours 55 minutes
£22

Logistics Management Training

By Training Tale

Logistics Management Online Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Logistics Management course right now. This Logistics Management course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. This Logistics Management course will also introduce you to the topic of business logistics and the goals of logistics management. This Logistics Management Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol this Course now and start learning. Logistics Management Learning Outcomes After completing this Logistics Management course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Certification After completing the MCQ/Assignment assessment for this Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. Logistics Management Course 1:14:00 1: Logistics Management Course 1:14:00 PDF Who is this course for? Logistics Management Training This Logistics Management course is perfect for - Job Seekers, Fresh Graduate, Organisational Manager, Company Owner. Requirements Logistics Management There are no specific requirements for this Logistics Management course. Career path Logistics Management You may be able to find the position you want in the industry with the help of our Logistics Management course. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Logistics Management Training
Delivered Online On Demand1 hour 12 minutes
£12

TA, SEN, Autism, ADHD & Dyslexia

4.7(160)

By Janets

Discover insights, support, and resources for understanding and navigating the realms of Teaching Assistance (TA), Special Educational Needs (SEN), Autism, ADHD, and Dyslexia. Explore strategies, tips, and community discussions tailored to educators, parents, and individuals seeking to empower and advocate for diverse learning needs.

TA, SEN, Autism, ADHD & Dyslexia
Delivered Online On Demand3 weeks
£25

Ecommerce Management

5.0(10)

By Apex Learning

Overview This comprehensive course on Ecommerce Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ecommerce Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ecommerce Management. It is available to all students, of all academic backgrounds. Requirements Our Ecommerce Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:29:00 total length •Introduction to Electronic Commerce: 00:18:00 •E-Commerce Strategy and Implementation: 00:21:00 •Customer Service: 00:21:00 •Products, Brands, and Services: 00:30:00 •Content Planning and Production: 00:18:00 •Use of Social Networks: 00:19:00 •Marketing _ Advertising: 00:35:00 •Creating an Engaging User Experience: 00:14:00 •Transaction Management: 00:20:00 •E-Commerce Analytics: 00:13:00

Ecommerce Management
Delivered Online On Demand3 hours 29 minutes
£12

Professional Chef Training

4.7(160)

By Janets

Description The Professional Chef Training training course is delivered through Janets' online learning platform. Access the Professional Chef Training content from any internet-enabled device whenever or wherever you want to. The Professional Chef Training course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Follow your dreams by enrolling on the Professional Chef Training course today and develop the experience, skills and knowledge you need to enhance your professional development. Professional Chef Training will help you arm yourself with the qualities you need to work towards your dream job. Study the Professional Chef Training training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Professional Chef Training course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Professional Chef Training course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Professional Chef Training course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Professional Chef Training course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Professional Chef Training course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Professional Chef Training course. The Professional Chef Training course is designed by industry experts and is tailored to help you learn new skills with ease.  The Professional Chef Training is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Professional Chef Training when it suits you. Access the Professional Chef Training course modules from any internet-enabled device, including computers, tablets, and smartphones. The Professional Chef Training course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Professional Chef Training now and start learning instantly! What You Get Out Of Studying Retail Management & Merchandising With Janets: Receive a digital Certificate upon successful completion of the Professional Chef Training course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Professional Chef Training is ideal for those who already work in this sector or are an aspiring expert. This Professional Chef Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Professional Chef Training is open to all students and has no formal entry requirements. To study the Professional Chef Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Professional Chef Training is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Professional Chef Training and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Cooking (Chef) Course Can TV Chefs Teach You To Cook? 00:05:00 Improving Cooking And Food Preparation Skills 00:05:00 Catering To Unique Tastes 00:30:00 Qualities Of A Successful Chef 00:30:00 Achieve Perfection As A Saucier 00:05:00 Becoming The Perfect Chef 00:25:00 Equipment For Perfect Chefs 00:15:00 How To Become The Perfect Chef: Attending School 00:05:00 The Keys To Getting and Using Feedback 00:05:00 What Can You Do With A Culinary Degree 00:20:00 Knife Skills For The Perfect Chef 00:10:00 Making Meals Easy to Eat Healthy 00:05:00 Plating for the At Home Chef 00:10:00 Perfect Chefs Choose A Speciality 00:05:00 Finding Local Cooking Classes 00:05:00 How Can You Become a Professional Chef 00:10:00 The Physical Qualities of the Perfect Chef 00:05:00 The Importance of Testing Recipes 00:05:00 The Chefs Important Baking Tools 00:25:00 The Learning Curve To Becoming The Perfect Chef 00:05:00 The Job of a Professional Chef 00:05:00 The Mix of Sweet, Spicy and Savory 00:05:00 The Perfect At Home Chef 00:10:00 The Perfect Chef Opens A Restaurant 00:05:00 The Physical Demand of Being a Chef 00:05:00 Recipes Recipe - I 00:10:00 Recipe - II 00:10:00 Recipe - III 00:10:00 Recipe - IV 00:10:00 Recipe - V 00:10:00 Recipe - VI 00:10:00 Recipe - VII 00:10:00 Recipe - VIII 00:10:00 Recipe - IX 00:10:00 Recipe - X 00:10:00 Recipe - XI 00:10:00 Recipe - XII 00:15:00 Recipe - XIII 00:10:00 Recipe - XIV 00:10:00 Recipe - XV 00:10:00 Recipe - XVI 00:10:00 Recipe -XVII 00:15:00 Recipe -XVIII 00:10:00 Recipe -XIX 00:10:00 Recipe -XX 00:10:00 Recipe-XXI 01:00:00 Recipe-XXII 01:00:00 Recipe-XXIII 01:00:00 Recipe-XXIV 01:00:00 Recipe-XXV 01:00:00 Recipe-XXVI 01:00:00 Recipe-XXVII 01:00:00 Recipe-XXVIII 01:00:00 Recipe-XXIX 01:00:00 Recipe-XXX 01:00:00 Recipe-XXXI 01:00:00 Recipe-XXXII 01:00:00 Recipe-XXXIII 01:00:00 Recipe-XXXIV 01:00:00 Recipe-XXXV 01:00:00 Recipe-XXXVI 01:00:00 Recommended Reading Recommended Reading : Chef Essential Training 00:00:00 Mock Exam Mock Exam - Chef Essential Training 00:20:00 Final Exam Final Exam - Chef Essential Training 00:20:00 Assignment Assignment - Professional Chef Training 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Professional Chef Training
Delivered Online On Demand4 weeks
£25