238 Courses delivered Online

Welcome to the Customer Service Essentials course! In today's competitive business landscape, exceptional customer service is a vital component of success. This course is designed to equip individuals with the fundamental skills and knowledge required to excel in providing outstanding customer service. Join us in this transformative journey to become a customer service champion. Elevate your ability to create memorable customer experiences, foster brand loyalty, and drive business growth through exceptional service. We look forward to guiding you on this path to excellence in customer service!

Unlock the power of Emotional Freedom Technique (EFT) and discover a path to emotional balance and well-being. Learn the science behind EFT, how it works with your brain and body, and detailed instructions for application. Explore EFT's impact on physical issues, children, and even business success. With this course, you can improve your life and gain valuable tips for healing and growth. Learning outcomes: Understand the science and benefits of EFT Learn the EFT procedure and detailed instructions Apply EFT to physical issues and treating children Discover how EFT can improve and heal your life Gain tips for success and healing through EFT Explore using EFT for business growth Unlock your emotional balance and well-being with the power of EFT. This comprehensive course covers the science behind EFT, including how it works with your brain and body. You'll learn the EFT procedure and detailed instructions for applying it to physical issues, as well as how to use EFT to treat children. Plus, discover how EFT can improve and heal your life with valuable tips for success. Explore how EFT can even help with business growth, giving you a powerful tool for personal and professional success. With engaging content and a theoretical approach, this course will provide you with the knowledge and understanding to transform your life and improve your well-being through EFT. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking emotional balance and well-being Those interested in exploring the science behind EFT Anyone who wants to learn detailed instructions for applying EFT People looking for tips for success and healing through EFT Career path EFT Practitioner: £25,000 - £50,000 per year Holistic Therapist: £18,000 - £35,000 per year Mental Health Counselor: £25,000 - £50,000 per year Life Coach: £20,000 - £60,000 per year Wellness Consultant: £30,000 - £50,000 per year Business Coach: £25,000 - £100,000 per year

This course explores the dynamics of organizational change and its relationship to behaviour and culture within the workplace. Learners will gain insights into the factors that drive organizational change and learn how to navigate the complexities of change management effectively. Through case studies and interactive discussions, students will develop strategies for creating a culture of change readiness and driving sustainable business growth. To develop an understanding of the interplay between organizational change, behaviour, and culture and their impact on achieving business goals.After the successful completion of the course, you will be able to learn about the following, Different causes of organizational change. What are the types of organizational change? Why is change management important? What is the manager's role in organizational change? Understanding about preparing for organizational change. Understand different types of organizational change management strategies. Why do organizational change management strategies fail? Different types of models of organizational behaviour. What are the elements of organizational behaviour? Why organizational culture is important? What are the three levels of organizational culture? Understand the factors of organizational culture. This course explores the dynamics of organizational change and its relationship to behaviour and culture within the workplace. Learners will gain insights into the factors that drive organizational change and learn how to navigate the complexities of change management effectively. Through case studies and interactive discussions, students will develop strategies for creating a culture of change readiness and driving sustainable business growth. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organizational Change, Behaviour & Culture Self-paced pre-recorded learning content on this topic. Understanding Organizational Change Behavior and Culture Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Change Management Consultant Organizational Development Specialist Culture Transformation Leader Human Resources Business Partner Talent Management Director Leadership and Development Manager Employee Engagement Specialist Learning and Development Manager Transformation Program Manager Change Communications Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course aims to equip learners with the skills and knowledge to use customer insights to drive business growth effectively. It covers various topics, including customer insight framework, context marketing, and different market contexts. By the end of the course, learners will be able to create a customer-centric approach to their business strategies, leverage consumer data to make informed decisions, and ultimately achieve their business goals. After completing this course, you will be able to: Understand the nature and utility of Customer Insights. Differentiate different types of Customer Insights. Understand the utilize sources tools and ways to Collect Customer Insights. Understand Customer Insight Framework. Understand the value of Context Marketing. In this course, the learner will learn about customer insight frameworks and context marketing strategies, and how to apply different types of customer insights to your business to improve customer satisfaction and drive growth. The learner will also examine various market contexts and their impact on consumer behaviour. The aim of this course is to equip learners with the skills and knowledge to effectively use customer insights to drive business growth. It covers various topics, including customer insight framework, context marketing, and different market contexts. By the end of the course, learners will be able to create a customer-centric approach in their business strategies, leverage consumer data to make informed decisions, and ultimately achieve their business goals. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Customer Insights in Different contexts Self-paced pre-recorded learning content on this topic. Understanding the Customer Insights in Different Contexts Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Insights Analyst Consumer Research Manager Market Research Consultant Consumer Insights Strategist Customer Experience Specialist Market Intelligence Analyst Customer Insights Coordinator Consumer Behaviour Researcher Market Insights Manager Customer Analytics Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

***24 Hour Limited Time Flash Sale*** Strategy for Management Consultants & Business Analysts - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the rapidly evolving UK business landscape, where over 5.9 million small businesses were operational at the start of 2024, the demand for proficient management consultants and business analysts has skyrocketed. How can businesses navigate through the complexities of strategic management, financial analysis, and digital marketing to stay ahead? Are you equipped with the necessary skills to drive business growth in an increasingly competitive market? Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Strategy for Management Consultants & Business Analysts bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Strategy for Management Consultants & Business Analysts Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Strategy for Management Consultants & Business Analysts Career Bundle: Course 01: Strategic Business Management Course 02: Business Productivity Training Course Course 03: Managing Budgets Course 04: Business Analysis Course 05: Xero Accounting Diploma Course 06: Online Bookkeeping and Quickbooks Course Course 07: Social Media Marketing for Your Business Course 08: Surviving Small Business in Pandemic & Recession Course 09: Business Law Course 10: Certificate in Purchasing and Procurement Course 11: Six Sigma & Lean Process Course 12: Financial Business Analysis Course 13: Sage 50 Training Course 14: Business Management Training Course 15: Business Process Management Course 16: Digital Marketing Diploma Level 3 Course 17: HR and Payroll Administrator Course Course 18: Supply Chain Management Course 19: Advanced Business Plan Course 20: Business Development & Sales Course 21: Successful Business Networking Skills Course Course 22: Office Skills Course 23: Strategic Planning Process Course 24: Crisis Management Course 25: Fundamentals of Stakeholder Management Course 26: Management Tools for Quality Control Course 27: Logistics & Operations Management - Level 5 Course 28: Business Etiquette & Professionalism Course 29: SAP Controlling (CO) - Product Costing with S4HANA Course 30: Business Intelligence | Basics of Data & Data Mining With Strategy for Management Consultants & Business Analysts, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes of Strategy for Management Consultants & Business Analysts Understand strategic business management and operational efficiency. Master budget management and financial analysis for business success. Gain proficiency in Xero Accounting and QuickBooks software. Learn effective social media marketing strategies for business growth. Navigate business law essentials for informed managerial decisions. Implement Six Sigma and Lean processes for operational improvement. Don't let this opportunity pass you by. Enrol in Strategy for Management Consultants & Business Analysts today and take the first step towards achieving your goals and dreams. Why buy this Strategy for Management Consultants & Business Analysts? Free CPD Accredited Certificate upon completion of Strategy for Management Consultants & Business Analysts Get a free student ID card with Strategy for Management Consultants & Business Analysts Lifetime access to the Strategy for Management Consultants & Business Analysts course materials Get instant access to this Strategy for Management Consultants & Business Analysts course Learn Strategy for Management Consultants & Business Analysts from anywhere in the world 24/7 tutor support with the Strategy for Management Consultants & Business Analysts course. Start your learning journey straightaway with our Strategy for Management Consultants & Business Analysts Training! Strategy for Management Consultants & Business Analysts premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Strategy for Management Consultants & Business Analysts is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Strategy for Management Consultants & Business Analysts course. After passing the Strategy for Management Consultants & Business Analysts exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Strategy for Management Consultants & Business Analysts course is ideal for: Students seeking mastery in Strategy for Management Consultants & Business Analysts Professionals seeking to enhance Strategy for Management Consultants & Business Analysts skills Individuals looking for a Strategy for Management Consultants & Business Analysts-related career. Anyone passionate about Strategy for Management Consultants & Business Analysts Requirements This Strategy for Management Consultants & Business Analysts doesn't require prior experience and is suitable for diverse learners. Career path This Strategy for Management Consultants & Business Analysts bundle will allow you to kickstart or take your career in the related sector to the next stage. Management Consultant Business Analyst Financial Advisor HR Manager Supply Chain Coordinator Digital Marketer Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

In today’s digital age, Instagram stands as a pivotal platform for businesses seeking to thrive in the online marketplace. With over a billion active users, mastering Instagram marketing has become a vital concern for companies aiming to expand their reach, engage with their audience, and drive conversions. The platform’s visual appeal and diverse features offer an unparalleled opportunity for brands to connect authentically with their target demographics, making it an indispensable tool for any modern marketing strategy. To shed light on this highly demanded skill, our QLS certificate, “Instagram Marketing Masterclass,” is meticulously crafted to equip individuals and businesses. This course is enriched with the essential skills needed to harness the power of Instagram for business growth. The course begins with an in-depth exploration of Instagram marketing fundamentals, delving into profile optimisation, hashtag research strategies, and creating compelling posts and teasers. From leveraging Instagram stories for product awareness to mastering live sessions for impactful product reveals, this course navigates through Instagram’s diverse functionalities. As Instagram continues to evolve and dominate the social media landscape, understanding its nuances becomes increasingly vital. This masterclass doesn’t just scratch the surface; it dives deep into Instagram’s analytics, content creation strategies, and the integration of complementary platforms like Facebook. By the end, learners will comprehend the intricacies of Instagram marketing and possess actionable insights to craft winning strategies and avoid common pitfalls. Ready to revolutionise your business’s online presence? Elevate your brand’s presence—enrol in our Instagram Marketing Masterclass today and pave the way for unprecedented growth in the digital sphere.

Discover how to harness the potential of sustainability for your business in our exclusive online masterclass starting on 23 Nov 2023! Unlock the Power of Sustainability for your Business! Join our 90-Minute online masterclass. 🚀 Embrace Sustainability with Confidence 🚀 For many businesses, tackling sustainability can be daunting because of perceived extra costs, confusing terminology, and a lack of clear guidance on how to take meaningful action. This 90-minute masterclass is designed to demystify sustainability, providing you with the knowledge and tools you need to navigate this critical landscape. In insightful and exclusive masterclass, you'll learn: ✅ Key pillars for the foundation of Sustainability and relevance to your business ✅ How Sustainability can aligns with your business priorities ✅ Transitioning from Talk to Action: Practical Steps ✅ Dispelling Myths and Clarifying Confusing Terms ✅ Role of Sustainability Audits to improve your business journey ✅ Real-life success: Learn how businesses can thrive through sustainability ✅ Sustainability for business growth and enhanced competitiveness 📌 Reserve your spot today and take the next step toward a more prosperous business! Tags Online Events Things To Do Online Online Classes Online Business Classes #business #sustainability #webinar #thingstodo #masterclass #netzerocarbon #socialvalue #online_event #professional_development #sustainable_business

In just a short time, you'll gain expertise in commercial law, disruptive innovation, branding, research methods, and much more. This course is worth every penny, offering you a unique opportunity to not only boost your knowledge but also transform your career trajectory. By enrolling in our Business Development course, you'll dive into the dynamic landscape of 21st-century business, learning the latest insights and strategies that will make you an invaluable asset to any organisation. Explore the nuances of commercial law in 2021, harness the power of disruptive innovation to drive growth, and master research methods that will empower you to make informed decisions. Plus, you'll delve into the art of branding, creating compelling business plans, and honing your strategic thinking skills in our Business Strategy Planning Masterclass. But that's not all - you'll also gain essential financial expertise, from tax accounting to managing VAT and combating money laundering. Invest in your future today with this course, and embark on a transformative learning journey that will set you apart in the competitive world of business. Don't miss out on this opportunity to become a well-rounded business professional equipped with the latest knowledge and skills demanded by today's employers. Your success story begins here. This Business Development Strategies Bundle Consists of the following Premium courses: Course 01: Business Development Course 02: Commercial Law 2021 Course 03: Disruptive Innovation for Business Course 04: Research Methods in Business Course 05: Branding Fundamentals for New Business Course 06: Make Business Plans: Forecasting and Budgeting Course 07: Business Strategy Planning Masterclass Course 08: Diploma in Lean Process and Six Sigma Course 09: Business Management and Finance Course Course 10: Financial Advisor Course 11: Level 3 Tax Accounting Course 12: Introduction to VAT Course 13: Certificate in Anti-Money Laundering (AML) Learning Outcomes Upon completion of this bundle, you should be able to: Develop a comprehensive understanding of the fundamentals of business development strategies and tactics. Analyse disruptive innovation trends and apply innovative thinking to identify opportunities for business growth and transformation. Acquire advanced strategic planning skills to formulate and execute business strategies that drive competitiveness and success. Learn the essentials of Value Added Tax (VAT) and its implications on business transactions. Acquire the knowledge and skills required to identify and prevent money laundering activities in a business context. Our Business Development course is a comprehensive learning journey designed to equip you with the knowledge and skills required to excel in the ever-evolving world of business. Throughout this carefully curated program, you will explore a diverse range of topics that are essential for both aspiring and seasoned professionals. In this course, you'll embark on a transformative learning experience that covers the fundamentals of business growth and strategy. This will keep you up-to-date with the latest legal frameworks and regulations governing commercial transactions, ensuring that you can navigate the business landscape confidently and ethically. Disruptive Innovation for Business will open your eyes to groundbreaking concepts, enabling you to identify opportunities for innovation and sustainable growth. Meanwhile "Research Methods in Business," empowers you with the tools to make informed decisions by conducting effective market research. Our course lineup also includes invaluable insights into branding, business planning, strategy development, Lean Process and Six Sigma, financial management, tax accounting, VAT, and anti-money laundering. These courses are not just about acquiring knowledge; they are about gaining a competitive edge in your career. You'll learn to tackle real-world business challenges, make data-driven decisions, and contribute meaningfully to your organisation's success. Whether you are an entrepreneur looking to launch a new venture, a professional aiming to advance your career, or an individual passionate about business development, this course bundle is your key to unlocking new opportunities and achieving your goals in the dynamic world of business. Invest in your future today, and seize the chance to become a well-rounded business leader. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is tailored for: Business Professionals Entrepreneurs Legal Professionals Startups and New Business Owners Financial Analysts and Planners Requirements No requirements to enrol this Business Development Strategies course. Career path Upon completion, various career opportunities include: Business Development Executive/Specialist: £30,000 - £40,000 per year) Senior Business Development Manager: £40,000 - £60,000 per year) Director of Business Development: £60,000 - £100,000+ per year) Chief Business Development Officer: £100,000 - £200,000+ per year) Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Development) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships. With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM. Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Customer Service Training Course 03: Know Your Customer (KYC) Course 04: Principles of Customer Service Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Learning Objectives: By the end of this course, you will: Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth. Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention. Gain expertise in using CRM systems to manage customer data and gain valuable insights. Learn to integrate CRM with digital technologies to streamline and enhance customer interactions. Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance. Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field. Why Choose Our Customer Relationship Management (CRM) Course? FREE Customer Relationship Management (CRM) certificate accredited Get a free student ID card with Customer Relationship Management (CRM) Training Get instant access to this Customer Relationship Management (CRM) course. Learn Customer Relationship Management (CRM) from anywhere in the world Customer Relationship Management (CRM) is affordable and simple to understand Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Relationship Management (CRM) course materials Customer Relationship Management (CRM) comes with 24/7 tutor support So enrol now in this Customer Relationship Management (CRM) Today to advance your career! Start your learning journey straightaway! This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Relationship Management - CPD Certified This bundle is suitable for everyone. Requirements Customer Relationship Management - CPD Certified You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified. Career path Customer Relationship Management - CPD Certified This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

The world of Ecommerce Management is a thriving and dynamic landscape with countless opportunities waiting to be seized. From small businesses to multinational corporations, the potential for growth and success is virtually limitless. But with so many players in the game, how can you stand out from the crowd? The answer lies in mastering the art of Ecommerce Management. Picture yourself at the helm of a thriving online store, with a loyal customer base and sky-high sales figures. Imagine having the skills and knowledge to navigate the complex world of Ecommerce Management with ease, from crafting a winning strategy to analysing user data and beyond. With our Ecommerce Management, that dream can become a reality. Learning Outcome: Upon completion of this Ecommerce Management course, you are expected to - Develop a comprehensive Ecommerce Management strategy for business growth. Implement effective customer service practices to enhance satisfaction and loyalty. Create engaging content that resonates with target audiences. Utilise social networks to maximise brand exposure and customer engagement. Analyse Ecommerce Management data to make informed business decisions. E-commerce Management is an all-encompassing course that equips individuals with the essential skills and knowledge to thrive in the dynamic world of online businesses. With a comprehensive curriculum spanning 10 modules, this course provides a deep dive into every aspect of Ecommerce Management, ensuring learners gain a holistic understanding of the field. From laying the foundation in Module 1 with an introduction to e-commerce and its ecosystem to exploring advanced topics such as e-commerce strategy, customer service, content planning, social media utilisation, and analytics, each module is carefully designed to provide insights and actionable strategies. Learners will develop the ability to create engaging content, leverage social networks, implement effective customer service practices, and make data-driven decisions to drive business growth and success. Whether you're an aspiring e-commerce entrepreneur, a marketing professional looking to enhance your Ecommerce Management skills, or a business owner aiming to expand your online presence, Ecommerce Management is the ideal course for you. Join us on this transformative learning journey and unlock the potential of the ever-expanding E-commerce Management industry Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This E-commerce Management course is suitable for, Aspiring e-commerce entrepreneurs looking to launch successful online businesses. Marketing professionals seeking to enhance their skills in the Ecommerce Management field. Business owners aiming to expand their operations into the online realm. Career path E-commerce Manager: £35,000 - £60,000 per year Digital Marketing Specialist: £25,000 - £45,000 per year Ecommerce Management Consultant: £40,000 - £70,000 per year Online Merchandiser: £25,000 - £40,000 per year Customer Experience Manager: £30,000 - £55,000 per year