67 Courses delivered Online

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

Explore the essentials of European Medical Device Regulations (EU MDR) with our comprehensive course. Gain insights into regulatory requirements, quality systems, and reporting protocols to ensure compliance in the healthcare industry.

The Practice Nurse & Infection Control Training course is designed to equip participants with essential skills in practice nursing and infection control. Modules cover a wide range of topics, including healthcare fundamentals, working in diverse environments, general healthcare for nurses, emergency first aid, medical information collection, health and safety in clinical settings, management responsibilities, and healthcare laws and regulations in the UK. Participants will gain valuable insights into providing quality healthcare, ensuring patient safety, and adhering to regulatory standards. Learning Outcomes: Understand the foundational principles of practice nursing in healthcare settings. Gain knowledge about the structure and functioning of the National Health Services (NHS). Develop skills to work effectively in socially diverse healthcare environments. Learn about health and wellness concepts applicable to nursing practice. Acquire proficiency in addressing physical health problems and providing nursing care. Learn emergency first aid procedures and wound management. Understand the importance of accurate medical information collection. Familiarize yourself with health and safety protocols and regulations in clinical environments. Why buy this Practice Nurse & Infection Control Training?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Practice Nurse & Infection Control Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Practice Nurse & Infection Control Training course is ideal for Aspiring practice nurses seeking comprehensive training in healthcare. Healthcare professionals aiming to enhance their nursing skills and knowledge. Individuals interested in infection control practices and their role in patient safety. Nurses and nursing students preparing for practice in the United Kingdom. Prerequisites This Practice Nurse & Infection Control Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Practice Nurse - Average Salary: £28,000 - £40,000 per year. Infection Control Nurse - Average Salary: £30,000 - £45,000 per year. Clinical Nurse Manager - Average Salary: £35,000 - £50,000 per year. Healthcare Quality Improvement Coordinator - Average Salary: £30,000 - £45,000 per year. Healthcare Compliance Officer - Average Salary: £25,000 - £40,000 per year. Course Curriculum Practice Nurse & Infection Control Training Module 01: Fundamentals of Practice Nursing 00:15:00 Module 02: National Health Services 00:10:00 Module 03: Work in Socially Diverse Environment 00:15:00 Module 04: Health and Wellness 00:15:00 Module 05: General Healthcare for Nurses 00:15:00 Module 06: Nursing Physical Problems - Part 1 00:15:00 Module 07: Nursing Physical Problems - Part 2 00:15:00 Module 08: Nursing Physical Problems - Part 3 00:15:00 Module 09: Emergency First Aids and Wounds 00:15:00 Module 10: Medical Information Collection 00:15:00 Module 11: Health and Safety in Clinical Environment 00:10:00 Module 12: Security Concerns for Nurses 00:15:00 Module 13: Management Related Duties of Nurses 00:15:00 Module 14: Regulatory Organisations in the United Kingdom 00:15:00 Module 15: Healthcare Laws and Regulations 00:15:00

Sales Overview: Roadway/Highway Design and Engineering Software Are you ready to revolutionize your roadway and highway projects? Introducing our comprehensive Roadway/Highway Design and Engineering software, meticulously crafted to streamline every aspect of your design process. From initial conceptualization to final construction, our software offers a suite of modules tailored to meet the diverse needs of modern transportation infrastructure projects. 1. Introduction To Roadway/Highway Design and Engineering: Kickstart your projects with a solid foundation in roadway and highway design principles. Our software provides an intuitive introduction module, offering users a clear understanding of the fundamentals essential for successful project execution. With interactive tutorials and detailed resources, users can quickly familiarize themselves with industry best practices and regulatory requirements. 2. Geometric Design of Roadways/Highways: Efficient and safe roadway geometry is paramount to any transportation project. Our software's Geometric Design module empowers engineers to create optimal road alignments, intersections, and transitions with precision and ease. Through advanced algorithms and customizable parameters, users can simulate various design scenarios to achieve optimal traffic flow and safety standards. 3. Pavement Design for Roadways/Highways: Ensure the longevity and performance of your road surfaces with our Pavement Design module. Tailored to accommodate diverse traffic loads and environmental conditions, our software offers state-of-the-art pavement analysis tools. From flexible to rigid pavements, our algorithms optimize material selection and thickness design, empowering engineers to deliver sustainable infrastructure solutions. 4. Drainage Design for Roadways/Highways: Combat water accumulation and mitigate flood risks with our Drainage Design module. Our software integrates hydraulic modeling and stormwater management techniques to design efficient drainage systems for roadways and highways. With intuitive interfaces and predictive analysis capabilities, engineers can confidently implement drainage solutions that meet regulatory standards and minimize environmental impact. 5. Materials and Construction: Seamlessly transition from design to construction with our Materials and Construction module. Access a comprehensive database of construction materials and techniques, complete with cost estimations and procurement guidelines. Whether it's asphalt mixes or bridge components, our software empowers project stakeholders to make informed decisions and optimize construction processes for efficiency and quality. 6. Environmental Considerations in Roadway/Highway Design and Engineering: Embrace sustainability and environmental stewardship in every phase of your project with our Environmental Considerations module. From ecological impact assessments to carbon footprint analyses, our software equips engineers with the tools to minimize environmental disturbances and enhance project sustainability. With built-in compliance checks and mitigation strategies, users can navigate regulatory requirements with confidence while preserving natural resources. Experience the future of roadway and highway design with our cutting-edge software solution. Empower your team to deliver innovative infrastructure projects that prioritize safety, efficiency, and sustainability. Contact us today to learn more about how our Roadway/Highway Design and Engineering software can elevate your projects to new heights. Course Curriculum Module 1: Introduction To Roadway/Highway Design and Engineering Introduction To Roadway/Highway Design and Engineering 00:00 Module 2: Geometric Design of Roadways/Highways Geometric Design of Roadways/Highways 00:00 Module 3: Pavement Design for Roadways/Highways Pavement Design for Roadways/Highways 00:00 Module 4: Drainage Design for Roadways/Highways Drainage Design for Roadways/Highways 00:00 Module 5: Materials and Construction Materials and Construction 00:00 Module 6: Environmental Considerations in Roadway/Highway Design and Engineering Environmental Considerations in Roadway/Highway Design and Engineering 00:00

🌟 Sodium and Calcium Hypochlorite Training Course Overview 🌟   Unlock the keys to safe handling, storage, and utilization of Sodium and Calcium Hypochlorite with our comprehensive training program. Developed by industry experts, this course is designed to empower professionals with the knowledge and skills necessary to ensure the responsible use of these crucial chemicals. Let's dive into the modules that make this course an invaluable asset for your team: Module 1: Introduction to Sodium and Calcium Hypochlorite Characteristics and Calcium Hypochlorite Gain a deep understanding of the fundamental characteristics of Sodium and Calcium Hypochlorite. Explore the unique properties of Calcium Hypochlorite and its applications. Lay the groundwork for safe handling and usage through insightful lessons on chemical properties. Module 2: Hazards Storage and Transportation Best Practices Mitigate risks by mastering the art of safe storage and transportation. Delve into the hazards associated with Sodium and Calcium Hypochlorite and adopt best practices to safeguard your team and the environment. Learn how to handle emergencies effectively and minimize potential threats. Module 3: Equipment Maintenance and Record Keeping Equip your team with the skills to maintain and operate equipment effectively. Understand the importance of meticulous record-keeping in ensuring the longevity and safety of equipment used in Sodium and Calcium Hypochlorite processes. Streamline operations and reduce downtime with proven maintenance strategies. Module 4: Monitoring and Environmental Considerations Navigate the complexities of monitoring processes involving Sodium and Calcium Hypochlorite. Dive into environmental considerations to ensure compliance with regulatory standards. Master techniques to assess and control the impact of these chemicals on the environment, fostering sustainability. Module 5: Emerging Technologies and Regulatory Compliance Stay ahead of the curve with insights into emerging technologies related to Sodium and Calcium Hypochlorite. Navigate the intricate web of regulatory compliance and learn how to adapt to evolving standards. Position your organization as a leader in responsible chemical management. Module 6: Summary and Case Studies Consolidate your knowledge with a comprehensive summary of the course. Dive into real-world case studies that illuminate the application of learned concepts. Engage in discussions on practical scenarios, reinforcing your team's ability to apply the acquired knowledge in their day-to-day operations.   🚀 Why Choose Our Sodium and Calcium Hypochlorite Training Course? Expert-Led Curriculum: Learn from industry experts with hands-on experience. Practical Applications: Bridge the gap between theory and real-world scenarios with case studies. Comprehensive Coverage: Master every aspect, from characteristics to compliance. Flexible Learning: Access the course at your own pace, anytime, anywhere.   Equip your team with the skills and knowledge needed to navigate the complexities of Sodium and Calcium Hypochlorite management. Enroll now for a safer and more sustainable future! 🌐📈 Course Curriculum Module 1- Introduction to Sodium and Calcium Hypochlorite Characteristics and Calcium Hypochlorite Introduction to Sodium and Calcium Hypochlorite Characteristics and Calcium Hypochlorite 00:00 Module 2- Hazards Storage and Transportation Best Practices Hazards Storage and Transportation Best Practices 00:00 Module 3- Equipment Maintenance and Record Equipment Maintenance and Record 00:00 Module 4- Monitoring and Environmental Considerations Monitoring and Environmental Considerations 00:00 Module 5- Emerging Technologies and Regulatory Compliance Emerging Technologies and Regulatory Compliance 00:00 Module 6- Summary and Case Studies Summary and Case Studies 00:00

Supervising Food Safety in Catering Are you seeking comprehensive training in food safety to ensure compliance with UK regulations and safeguard public health? Look no further. Our Supervising Food Safety in Catering course is packed with knowledge to increase your expertise in the food safety sector. Our Supervising Food Safety in Catering course provides a comprehensive overview of UK food safety laws, including supervising and managing food safety systems. From understanding microbiology and contamination hazards to implementing effective control measures, we equip you with the knowledge and tools to mitigate risks and prevent foodborne illnesses. This Supervising Food Safety in Catering course will help you recognise the signs and symptoms of bacterial and nonbacterial food poisoning and implement strategies to avoid foodborne illnesses. You will also learn to implement food safety management systems and tools to monitor and maintain compliance with regulatory standards. Moreover, this course will teach you the principles of temperature control to ensure food products' safe storage, handling, and serving. As you progress through the Supervising Food Safety in Catering course, you will gain the skills to evaluate the design and construction of food premises and equipment to optimise hygiene and sanitation practices. Furthermore, you will gain in-depth ideas about waste disposal, cleaning, and disinfection strategies that minimise environmental impact and uphold food safety standards. At the end of the course, you will gain expertise in pest management and food safety training for the staff. Enrol in the Supervising Food Safety in Catering course to improve your professional skills. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Food Safety - An Introduction Food Safety - Introduction 00:28:00 Module 02: Supervision of Food Safety Supervision of Food Safety 00:36:00 Module 03: Food Safety Legislation Food Safety Legislation 00:33:00 Module 04: Food Safety Management System Food Safety Management Systems 00:43:00 Module 05: Food Safety Management Tools Food Safety Management Tools 00:29:00 Module 06: Microbiology Microbiology 00:27:00 Module 07: Contamination Hazards Contamination Hazards 00:28:00 Module 08: Controlling Contamination Controlling Contamination 00:38:00 Module 09: Food Poisoning (Bacterial) and Food-Borne Illness Bacterial Food Poisoning and Food-Borne Illness 00:31:00 Module 10: Food Poisoning (Non-Bacterial) Non-bacterial Food Poisoning 00:31:00 Module 11: Personal Hygiene Personal Hygiene 00:29:00 Module 12: Food and Temperature Control Food and Temperature Control 00:33:00 Module 13: Checking, Verifying and Recording Temperature Checking, Verifying and Recording Temperature 00:24:00 Module 14: Food Spoilage and Preservation Food Spoilage and Preservation 00:37:00 Module 15: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:32:00 Module 16: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:34:00 Module 17: Pest Management Pest Management 00:29:00 Module 18: Food Safety Training for the Staff Food Safety Training for the Staff 00:17:00 Module 19: Reopening and Adapting Your Food Business During COVID-19 Reopening and Adapting Your Food Business During COVID-19 00:16:00

Dive into the essentials of KYC with this comprehensive course. Covering critical aspects such as AML (Anti-Money Laundering), Customer Due Diligence, and UK-specific regulations, this program equips you with the knowledge to navigate industry requirements. Explore methods for executing KYC and AML processes, ensuring compliance, and understanding future trends. Ideal for professionals aiming to enhance their regulatory expertise and safeguard their business operations. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will understand the basics of Know Your Customer (KYC) and why it's important for businesses. They will learn about Anti-Money Laundering (AML) practices to prevent illegal money activities. The course will teach how to check and verify customer identities through Customer Due Diligence. Learners will explore the specific rules and regulations for KYC, AML, and data privacy in the UK, and understand the requirements industries must follow to comply with these laws. Additionally, the course covers practical methods for conducting KYC and AML checks, and looks at future trends in KYC compliance. By the end of the course, learners will be equipped with the knowledge to help their businesses meet legal standards and protect against financial crimes. Course Curriculum: Module 01: Introduction to KYC. Module 02: AML (Anti-Money Laundering). Module 03: Customer Due Diligence. Module 04: UK Business Regulations: KYC, AML, Data Privacy. Module 05: Regulations to Be Compiled by Industries. Module 06: KYC and AML Methods: Future Compliance Insights. Learning Outcomes: Understand the principles of KYC and its importance in finance. Identify key components of AML regulations and their application. Conduct effective customer due diligence processes according to regulatory standards. Analyse UK-specific KYC, AML, and data privacy laws for compliance. Assess regulatory requirements across various industries for KYC implementation. Explore emerging methods in KYC and AML and their future implications. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Financial analysts seeking regulatory compliance knowledge. Compliance officers in banking and financial sectors. Business managers need understanding of KYC and AML practices. Legal professionals advising on financial regulations. Consultants working with financial institutions on regulatory issues. Career path Compliance Analyst Risk Manager Financial Investigator Regulatory Consultant Fraud Prevention Specialist Anti-Money Laundering Officer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Immerse yourself in the crucial world of sepsis management with our 'Comprehensive Sepsis Management Course.' Imagine being at the forefront of medical care, equipped with the knowledge and skills to effectively identify and treat one of the most challenging medical emergencies. The course begins with an in-depth look at sepsis, providing a detailed understanding of this complex illness. It's not just about learning facts; it's about developing a keen eye for the subtle signs and symptoms that could mean the difference between life and death. This comprehensive program ensures that you are well-versed in recognizing these early indicators, setting the stage for timely and effective intervention. As the course unfolds, delve into the myriad causes of sepsis, each presenting unique challenges in the clinical setting. The modules are structured to guide you through the critical steps of diagnosing sepsis, integrating theoretical knowledge with practical guidelines. The journey through this course is meticulously designed to arm you with cutting-edge treatment strategies, aligning with the latest clinical standards and guidelines, including those from the Care Quality Commission (CQC) and the National Institute for Health and Care Excellence (NICE). By the end of this course, you'll not only understand the regulatory and professional guidance surrounding sepsis management but also be able to apply this knowledge in real-world scenarios, making a tangible difference in patient care. Learning Outcomes Develop a thorough understanding of sepsis, including its signs and symptoms. Learn about the diverse causes and risk factors associated with sepsis. Gain skills in the accurate diagnosis of sepsis. Acquire up-to-date knowledge on the treatment and management of sepsis. Understand the regulatory standards and professional guidelines for sepsis care. Why choose this Comprehensive Sepsis Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Comprehensive Sepsis Management Course for? Healthcare professionals aiming to enhance their expertise in sepsis management. Medical practitioners seeking to update their knowledge with current sepsis treatment guidelines. Nursing staff dedicated to improving patient outcomes in critical care. Medical students specializing in emergency medicine or intensive care. Healthcare policy makers and administrators focusing on quality patient care. Career path Intensive Care Nurse: £25,000 - £35,000 Emergency Medicine Doctor: £37,000 - £70,000 Clinical Nurse Specialist: £30,000 - £45,000 Hospital Consultant: £76,000 - £102,000 Healthcare Quality Improvement Coordinator: £28,000 - £42,000 Medical Policy Advisor: £32,000 - £50,000 Prerequisites This Comprehensive Sepsis Management Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Comprehensive Sepsis Management Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Sepsis Overview of the Illness Sepsis Overview of the Illness 00:06:00 Module 02: Signs and Symptoms of Sepsis Signs and Symptoms of Sepsis 00:07:00 Module 03: Causes of Sepsis Causes of Sepsis 00:09:00 Module 04: Diagnosis of Sepsis Diagnosis of Sepsis 00:12:00 Module 05: Treatment of Sepsis Treatment of Sepsis 00:11:00 Module 06: The CQC Expectations Regarding Sepsis The CQC Expectations Regarding Sepsis 00:07:00 Module 07: NICE Sepsis Guidance NICE Sepsis Guidance 00:10:00 Module 08: Regulatory and Professional Guidance Regulatory and Professional Guidance 00:08:00

Master the art of sterile compounding with comprehensive online training. Learn essential techniques such as hand washing, garbing, and cleaning laminar flow hoods. Gain proficiency in compounding pharmacy math and sterile pharmaceutical product preparation. Ideal for pharmacy professionals seeking to enhance their skills and advance their careers. Start your training today!

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