Name: BRCGS Vulnerability Assessment for Food Fraud (1 Day)
Price: 325 GBP
Availability: InStock
Rating: 5 (1 reviews)

This official BRCGS course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of auditors auditing against Global Food Safety Initiative (GFSI) recognised certification programmes.Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors with audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided.&nbsp;At the end of the course you will be assessed with an exam. Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.At the end of the course participants will be able to:&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Explain the steps to managing an audit programme</li><li fr-original-style="" style="box-sizing: border-box;">Describe auditing fundamentals and techniques</li><li fr-original-style="" style="box-sizing: border-box;">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</li><li fr-original-style="" style="box-sizing: border-box;">Describe the scope of companies and products covered by the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</li><li fr-original-style="" style="box-sizing: border-box;">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</li></ul>

This official BRCGS course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of auditors auditing against Global Food Safety Initiative (GFSI) recognised certification programmes.
Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors with audit against the Standard. Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days' duration.
In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided. 
At the end of the course you will be assessed with an exam. Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.
This course is part of theBRCGS Professional recognition programme.
At the end of the course participants will be able to: 
Explain the steps to managing an audit programme
Describe auditing fundamentals and techniques
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Food Safety Issue 9 Lead Auditor training course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner & Virtual Trainer.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - Lead Auditor (5 Days)

General Admission

This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.&nbsp;At the end of the course, you will:<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Understand the roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Be able to plan and conduct an internal audit</li><li fr-original-style="" style="box-sizing: border-box;">Know how to write concise, accurate and factual audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Be able to undertake audit follow-up activities</li></ul>

This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.
You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.
This course is part of the BRCGS Professional recognition programme. 
At the end of the course, you will:
Understand the roles and responsibilities of auditors
Be able to plan and conduct an internal audit
Know how to write concise, accurate and factual audit reports
Be able to undertake audit follow-up activities

Internal Auditing

Auditor

Official BRCGS Product Safety Management course: Internal Auditor
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Internal Auditor (2 Days)

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors will audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided.At the end of the course, participants will be assessed with an exam. For candidates who are already qualified as a Lead Auditor on another scheme (eg IRCA, SQF, IFS, etc) successful completion of this course, including the exam, is recognised as part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.At the end of the course participants will be able to:&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</li><li fr-original-style="" style="box-sizing: border-box;">Describe the scope of companies and products covered by the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</li><li fr-original-style="" style="box-sizing: border-box;">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</li></ul>

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.
Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors will audit against the Standard. Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days' duration.
In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided.
At the end of the course, participants will be assessed with an exam. For candidates who are already qualified as a Lead Auditor on another scheme (eg IRCA, SQF, IFS, etc) successful completion of this course, including the exam, is recognised as part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.
This course is part of theBRCGS Professional recognition programme.
At the end of the course participants will be able to: 
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS

Official BRCGS Food Safety Issue 9 course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Auditors (3 Days)

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how sites will implement the Standard.&nbsp;In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided. It is advised participants must have working knowledge of HACCP.At the end of the course, participants will be assessed with an exam.&nbsp;This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.At the end of the course participants will be able to:&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Explain what is required to comply with the requirements of the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe the scope of companies and products covered by the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe what to expect from your BRCGS audit&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Prepare for an audit to the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Apply resource tools available for compliance and support from BRCGS </li></ul>

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.
Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how sites will implement the Standard. 
In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided. It is advised participants must have working knowledge of HACCP.
At the end of the course, participants will be assessed with an exam. 
This course is part of theBRCGS Professional recognition programme.
At the end of the course participants will be able to: 
Explain what is required to comply with the requirements of the Standard
Describe the scope of companies and products covered by the Standard
Describe what to expect from your BRCGS audit
Prepare for an audit to the Standard
Apply resource tools available for compliance and support from BRCGS

BRCGS Food Safety Issue 9 - For Sites (2 Days)

Attention: This course is delivered over 6 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 3 full days, please click&nbsp;<a href="https://www.ask-sonia.com/training/other-brcgs-courses/storage-and-distribution-auditor" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.This official BRCGS 3-day course enable delegates to gain a full understanding of the general principles of the requirements of the Global Standard for Storage and Distribution Issue 4, including fundamental clauses and statements of intent, and how to undertake a BRCGS audit, including planning and reporting of the audit. &nbsp;Delegates should download and read a copy of the standard before attending this course, which is available as a free download from the <a href="https://www.brcgs.com/store/global-standard-packaging-materials-issue-6/p-723/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">BRCGS Store</a>.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At the end of the course, you will:</h3><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to describe the scope of companies and products covered by the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Know what is required to comply with the requirements of the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to prepare for an audit to the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the protocol for audits to the standard</li></ul>This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.Note: This course is proposed as either 3x full days, or 6x half-days. Please carefully review the date &amp; time options before confirming your booking.

Attention: This course is delivered over 6 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you're interested in the same course but delivered over 3 full days, please click here. Thank you.
This official BRCGS 3-day course enable delegates to gain a full understanding of the general principles of the requirements of the Global Standard for Storage and Distribution Issue 4, including fundamental clauses and statements of intent, and how to undertake a BRCGS audit, including planning and reporting of the audit. 
Delegates should download and read a copy of the standard before attending this course, which is available as a free download from the BRCGS Store.
At the end of the course, you will:
Be able to describe the scope of companies and products covered by the standard
Know what is required to comply with the requirements of the standard
Be able to prepare for an audit to the standard
Understand the protocol for audits to the standard
This course is part of theBRCGS Professional recognition programme.
Note: This course is proposed as either 3x full days, or 6x half-days. Please carefully review the date & time options before confirming your booking.

Official BRCGS Storage & Distribution Issue 4: Auditor course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Storage & Distribution Auditor Issue 4 (6 Half-Day Sessions)

ATTENTION: all public dates from Nov 2024 onwards are Issue 7, not Issue 6 anymore.Attention: This course is delivered over 3 full days. If you&#39;re interested in the same course but delivered over 6 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-packaging-auditor-issue-6-6-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.This official BRCGS&nbsp;course enables you to gain a full understanding of the general principles of the requirements of the Packaging Materials Standard, including fundamental clauses and statements of intent, and how to undertake a BRCGS audit, including planning and reporting of the audit.Delegates should download and read a copy of the standard before attending this course, which is available as a free download from the <a href="https://www.brcgs.com/store/global-standard-packaging-materials-issue-6/p-723/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">BRCGS Store</a>.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At the end of the course, you will:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to describe the scope of companies and products covered by the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Know what is required to comply with the requirements of the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to prepare for an audit to the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the protocol for audits to the standard</li></ul>This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.

This official BRCGS course will provide auditors who have audited against Issue 6 of the Standard with details of the changes to format and content of the Standard, with a review of audit protocol and BRCGS expectations. 
It includes particular reference to the changes in order to better reflect the diversity of the Packaging industry and how this affects them. This will also be an opportunity to effect calibration of auditors to ensure the effectiveness and consistency of audits against the Standard to BRCGS requirements.
Delegates should download and read a copy of the standard before attending this course, which is available as a free download from the BRCGS Store.
At the end of the course, you will:
Be able to describe the scope of companies and products covered by the standard
Know what is required to comply with the requirements of the standard
Be able to prepare for an audit to the standard
Understand the protocol for audits to the standard
This course is part of the BRCGS Professional recognition programme.


Official BRCGS Packaging Auditor Conversion to Issue 7 course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Packaging Materials Issue 6 to 7 Conversion for Auditors (2 Days)

Attention: This course is delivered over 4 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 2 full days, please click&nbsp;<a href="https://www.ask-sonia.com/training/other-brcgs-courses/storage-and-distribution-sites" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.This official BRCGS course enables you to gain a full understanding of the general principles of the Storage &amp; Distribution Standard issue 4, and how to comply with the requirements. You will also gain an understanding of what to expect during the process of certification, and actions needed prior to, during and after the audit.&nbsp;Before the course you must have read and reviewed a copy of the Standard, which is available as a free download from the <a href="https://www.brcgs.com/store/global-standard-for-storage-and-distribution-issue-4/p-843/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">BRCGS Store</a>.&nbsp;At the end of the course you will be assessed with an exam. <h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At the end of the course, you will:</h3><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">Understand the background and benefits of the Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to outline the details of the audit and certification programme</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Determine audit scope and plan the audit</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand what it is to have an audit, non-conformities and corrective actions</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Know how to report issues and use BRCGS resources</li></ul>This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.<div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Note: This course is proposed as either 2x full days, or 4x half-days. Please carefully review the date &amp; time options before confirming your booking.</div>

Attention: This course is delivered over 4 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you're interested in the same course but delivered over 2 full days, please click here. Thank you.
This official BRCGS course enables you to gain a full understanding of the general principles of the Storage & Distribution Standard issue 4, and how to comply with the requirements. You will also gain an understanding of what to expect during the process of certification, and actions needed prior to, during and after the audit. 
Before the course you must have read and reviewed a copy of the Standard, which is available as a free download from the BRCGS Store. 
At the end of the course you will be assessed with an exam. 
At the end of the course, you will:
Understand the background and benefits of the Standard
Be able to outline the details of the audit and certification programme
Determine audit scope and plan the audit
Understand what it is to have an audit, non-conformities and corrective actions
Know how to report issues and use BRCGS resources
This course is part of theBRCGS Professional recognition programme.
Note: This course is proposed as either 2x full days, or 4x half-days. Please carefully review the date & time options before confirming your booking.

Official BRCGS Storage & Distribution Issue 4: Sites course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Storage & Distribution Sites Issue 4 (4 Half-Day Sessions)

ATTENTION: all public dates from Nov 2024 onwards are Issue 7, not Issue 6 anymore.Attention: This course is delivered over 2 full days. If you&#39;re interested in the same course but delivered over 4 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-packaging-sites-issue-6-4-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.This official BRCGS course has been designed to enable delegates to gain a full understanding of the requirements of the Packaging Materials Standard, including the objectives of fundamental clauses and statements of intent.Delegates will learn how audits against the Standard operate including preparation, the audit, non-conformities, corrective actions and certificate issue.A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the <a href="https://www.brcgs.com/store/global-standard-packaging-materials-issue-6/p-723/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">BRCGS Store</a>.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At the end of the course, you will:&nbsp;</h3><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the background and benefits of the Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to outline the details of the audit and certification programme</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Determine audit scope and plan the audit</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand what it is to have an audit, non-conformities and corrective actions</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Know how to report issues and use BRCGS resources</li></ul>This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.

This official BRCGS course will provide auditors who have audited against Issue 6 of the Standard with details of the changes to format and content of the Standard, with a review of audit protocol and BRCGS expectations. It includes particular reference to the changes in order to better reflect the diversity of the Packaging industry and how this affects them. 
Delegates will understand the requirements of Issue 7 to support in their audit preparation, the audit, non-conformities, corrective actions, root cause analysis and certificate issue.
A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the BRCGS Store.
At the end of the course, you will: 
Understand the background and benefits of the Standard
Be able to outline the details of the audit and certification programme
Determine audit scope and plan the audit
Understand what it is to have an audit, non-conformities and corrective actions
Know how to report issues and use BRCGS resources
This course is part of the BRCGS Professional recognition programme.

Official BRCGS Packaging Sites Conversion Issue 7 course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Packaging Materials Issue 6 to 7 Conversion for Sites (1 Day)

Attention: This course is delivered over 3&nbsp;full days. If you&#39;re interested in the same course but delivered over 6 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-storage-distribution-auditor-issue-4-6-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.This official BRCGS 3-day course enable delegates to gain a full understanding of the general principles of the requirements of the Global Standard for Storage and Distribution Issue 4, including fundamental clauses and statements of intent, and how to undertake a BRCGS audit, including planning and reporting of the audit. &nbsp;Delegates should download and read a copy of the standard before attending this course, which is available as a free download from the <a href="https://www.brcgs.com/store/global-standard-packaging-materials-issue-6/p-723/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">BRCGS Store</a>.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At the end of the course, you will:</h3><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to describe the scope of companies and products covered by the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Know what is required to comply with the requirements of the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to prepare for an audit to the standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the protocol for audits to the standard</li></ul>This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.Note: This course is proposed as either 3x full days, or 6x half-days. Please carefully review the date &amp; time options before confirming your booking.

Attention: This course is delivered over 3 full days. If you're interested in the same course but delivered over 6 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click here. Thank you.
This official BRCGS 3-day course enable delegates to gain a full understanding of the general principles of the requirements of the Global Standard for Storage and Distribution Issue 4, including fundamental clauses and statements of intent, and how to undertake a BRCGS audit, including planning and reporting of the audit. 
Delegates should download and read a copy of the standard before attending this course, which is available as a free download from the BRCGS Store.
At the end of the course, you will:
Be able to describe the scope of companies and products covered by the standard
Know what is required to comply with the requirements of the standard
Be able to prepare for an audit to the standard
Understand the protocol for audits to the standard
This course is part of theBRCGS Professional recognition programme.
Note: This course is proposed as either 3x full days, or 6x half-days. Please carefully review the date & time options before confirming your booking.

BRCGS Storage & Distribution Auditor Issue 4 (3 Days)

This official BRCGS one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. This is particularly useful when implementing product safety management systems and the requirements of the BRCGS Global Standards on site.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">&nbsp;BRCGS Professional recognition programme</a>.Note: An optional 2 hours module about <a href="https://ask-sonia-limited.cademy.co.uk/accredited-threat-management-taccp-2-3-hours" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">Threat Management (TACCP)</a> is available as a bolt-on to this course. At the end of the course, you will:<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Understand vulnerability assessment requirements for BRCGS</li><li fr-original-style="" style="box-sizing: border-box;">Understand what is meant by the term &#39;food fraud&#39;</li><li fr-original-style="" style="box-sizing: border-box;">Be able to identify the difference between vulnerability assessment, threat analysis critical control point and food defence</li><li fr-original-style="" style="box-sizing: border-box;">Be able to assess the raw materials most vulnerable to food fraud</li></ul>

This official BRCGS one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. This is particularly useful when implementing product safety management systems and the requirements of the BRCGS Global Standards on site.
This course is part of theBRCGS Professional recognition programme.
Note: An optional 2 hours module about Threat Management (TACCP) is available as a bolt-on to this course. 
At the end of the course, you will:
Understand vulnerability assessment requirements for BRCGS
Understand what is meant by the term 'food fraud'
Be able to identify the difference between vulnerability assessment, threat analysis critical control point and food defence
Be able to assess the raw materials most vulnerable to food fraud

Official BRCGS Product Safety Management course: Vulnerability Assessment for Food Fraud. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Vulnerability Assessment for Food Fraud (1 Day)

ATTENTION: All training dates scheduled from January 2025 are for Issue 7.
This official BRCGS course enables you to gain a full understanding of the general principles of the requirements of the Packaging Materials Standard Issue 7, including fundamental clauses and statements of intent, and how to undertake a BRCGS audit, including planning and reporting of the audit.
Delegates should download and read a copy of the standard before attending this course, which is available as a free download from the BRCGS Store.
At the end of the course, you will:
Be able to describe the scope of companies and products covered by the standard
Know what is required to comply with the requirements of the standard
Be able to prepare for an audit to the standard
Understand the protocol for audits to the standard
This course is part of the BRCGS Professional recognition programme.


Official BRCGS Packaging Auditor Issue 6 course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Packaging Materials Issue 6 & Issue 7: Auditor Training (3 Days)

ATTENTION: All training dates scheduled from January 2025 are for Issue 7.
This official BRCGS course has been designed to enable delegates to gain a full understanding of the requirements of the Packaging Materials Standard Issue 7, including the objectives of fundamental clauses and statements of intent.
Delegates will learn how audits against the Standard operate including preparation, the audit, non-conformities, corrective actions and certificate issue.
A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the BRCGS Store.
At the end of the course, you will: 
Understand the background and benefits of the Standard
Be able to outline the details of the audit and certification programme
Determine audit scope and plan the audit
Understand what it is to have an audit, non-conformities and corrective actions
Know how to report issues and use BRCGS resources
This course is part of the BRCGS Professional recognition programme.

Official BRCGS Packaging Sites Issue 6 course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Packaging Materials Issue 6 & Issue 7: Sites Training (2 Days)

Welcome to your gateway towards becoming an invaluable part of any organization - the Professional Receptionist. Our CPD Certified Professional Receptionist Diploma is your first step into the exciting world of corporate communications.In the heartbeat of any office, the Professional Receptionist sets the tone, greeting, guiding, and facilitating day-to-day operations. Our course is intricately designed to equip you with the theoretical knowledge that every Professional Receptionist needs to thrive.Through our course, you will gain an understanding of the responsibilities and skills required of a Professional Receptionist, from managing schedules to handling client communications. You will delve into topics such as customer service, business communication, time management, and so much more.Take the leap today and propel your career to new heights. As a Professional Receptionist, you hold the key to a smooth-running, efficient workplace. Join our course and make the journey toward becoming the heartbeat of your future organization.Courses Are Included in this Professional Receptionist Diploma - CPD Certified Bundle: <ul><li>Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</li><li>Course 02: Customer Service Training</li><li>Course 03: Minute Taking</li><li>Course 04: Developing Interpersonal Skills Course</li><li>Course 05: Business Training: Communication Skills</li><li>Course 06: Office Etiquette and Professional Behavior</li></ul>Learning Objectives:<ul><li>Understand the roles and responsibilities of a Professional Receptionist in various business environments.</li><li>Gain a solid understanding of business communication and its importance in the role of a Professional Receptionist.</li><li>Learn about effective customer service strategies and their application in a reception setting.</li><li>Gain insights into time and schedule management, crucial elements of the Professional Receptionist role.</li><li>Understand the importance of data handling, privacy, and confidentiality in the workplace.</li><li>Learn about continuous professional development to further enhance your career as a Professional Receptionist.</li></ul>Why Choose Our Professional Receptionist Course?<ul><li>FREE Professional Receptionist Certificate accredited</li><li>Get a free student ID card with Professional Receptionist Training</li><li>Get instant access to this Professional Receptionist course.</li><li>Learn Professional Receptionist from anywhere in the world</li><li>Professional Receptionist is affordable and simple to understand</li><li>Professional Receptionist is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Professional Receptionist course materials</li><li>Professional Receptionist comes with 24/7 tutor support</li><li>So enrol now in this Professional Receptionist Today to advance your career!</li></ul> Start your learning journey straightaway with Professional Receptionist Diploma - CPD Certified! This Professional Receptionist curriculum has been designed by Professional Receptionist experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Professional Receptionists with ease. You'll discover how to master the Professional Receptionist skill while exploring relevant and essential topics.Assessment Process of Professional Receptionist Diploma - CPD CertifiedOnce you have completed all the courses in the Professional Receptionist bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. <h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 230 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div> <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This bundle is suitable for everyone.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 You will not need any prior background or expertise to enrol in this Professional Receptionist Diploma - CPD Certified.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 This bundle will allow you to kickstart or take your career in the related sector to the next stage.
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate Of Completion</h4>
 
 Digital certificate -
 Included
 
 <h4>Certificate Of Completion</h4>
 
 Hard copy certificate -
 £29
 
 <div>If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate</div>

 </div>

Welcome to your gateway towards becoming an invaluable part of any organization - the Professional Receptionist. Our CPD Certified Professional Receptionist Diploma is your first step into the exciting world of corporate communications.
In the heartbeat of any office, the Professional Receptionist sets the tone, greeting, guiding, and facilitating day-to-day operations. Our course is intricately designed to equip you with the theoretical knowledge that every Professional Receptionist needs to thrive.
Through our course, you will gain an understanding of the responsibilities and skills required of a Professional Receptionist, from managing schedules to handling client communications. You will delve into topics such as customer service, business communication, time management, and so much more.
Take the leap today and propel your career to new heights. As a Professional Receptionist, you hold the key to a smooth-running, efficient workplace. Join our course and make the journey toward becoming the heartbeat of your future organization.
Courses Are Included in this Professional Receptionist Diploma - CPD Certified Bundle: 
Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7
Course 02: Customer Service Training
Course 03: Minute Taking
Course 04: Developing Interpersonal Skills Course
Course 05: Business Training: Communication Skills
Course 06: Office Etiquette and Professional Behavior
Learning Objectives:
Understand the roles and responsibilities of a Professional Receptionist in various business environments.
Gain a solid understanding of business communication and its importance in the role of a Professional Receptionist.
Learn about effective customer service strategies and their application in a reception setting.
Gain insights into time and schedule management, crucial elements of the Professional Receptionist role.
Understand the importance of data handling, privacy, and confidentiality in the workplace.
Learn about continuous professional development to further enhance your career as a Professional Receptionist.
Why Choose Our Professional Receptionist Course?
FREE Professional Receptionist Certificate accredited
Get a free student ID card with Professional Receptionist Training
Get instant access to this Professional Receptionist course.
Learn Professional Receptionist from anywhere in the world
Professional Receptionist is affordable and simple to understand
Professional Receptionist is an entirely online, interactive lesson with voiceover audio
Lifetime access to the Professional Receptionist course materials
Professional Receptionist comes with 24/7 tutor support
So enrol now in this Professional Receptionist Today to advance your career!
Start your learning journey straightaway with Professional Receptionist Diploma - CPD Certified!
This Professional Receptionist curriculum has been designed by Professional Receptionist experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Professional Receptionists with ease. You'll discover how to master the Professional Receptionist skill while exploring relevant and essential topics.
Assessment Process of Professional Receptionist Diploma - CPD Certified
Once you have completed all the courses in the Professional Receptionist bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.
 CPD 
230 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This bundle is suitable for everyone.
 Requirements 
You will not need any prior background or expertise to enrol in this Professional Receptionist Diploma - CPD Certified.
 Career path 
This bundle will allow you to kickstart or take your career in the related sector to the next stage.
 Certificates 
Certificate Of Completion
 Digital certificate - Included 
Certificate Of Completion
 Hard copy certificate - £29 
If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Academy for Health and Fitness

Medical Receptionist

Bar Professional Training Course (BPTC)

Receptionist

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Continuous Professional Development (CPD)

Professional Receptionist Diploma - CPD Certified

Interact with people to earn good reputation as a Receptionist
Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you.
The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments.
Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now!

Course Highlights
Professional Receptionist Skills Diploma is an award winning and the best selling  course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
Why You Should Choose Professional Receptionist Skills Diploma
Lifetime access to the course
No hidden fees or exam charges
CPD Accredited certification on successful completion
Full Tutor support on weekdays (Monday - Friday)
Efficient exam system, assessment and instant results
Download Printable PDF certificate immediately after completion
Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.
Improve your chance of gaining professional skills and better earning potential.
Who is this Course for?
Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
Requirements
Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.
 
Professional Receptionist Skills Diploma - Updated Version			
	Introduction to Reception and Receptionist		00:26:00
	Business Telephone Skills		00:20:00
	Representing Your Boss and Company		00:36:00
	Mail Services and Shipping		00:28:00
	Travel Arrangements		00:25:00
	Organising Meeting and Conferences		00:28:00
	Time Management		00:35:00
	Record Keeping and Filing Systems		00:28:00
	Business Writing Skills		00:41:00
	Organisational Skills		00:26:00
	Communication Skills		00:27:00
	Customer Service		00:17:00
	Effective Planning and Scheduling		00:52:00
	Invoicing/Petty Cash		00:28:00
	Business Environment		00:16:00
Microsoft Excel			
	Navigate the Excel User Interface		00:28:00
	Use Excel Commands		00:28:00
	Create and Save a Basic Workbook		00:19:00
	Enter Cell Data		00:12:00
	Use Excel Help		00:05:00
	Create Worksheet Formulas		00:15:00
	Insert Functions		00:17:00
	Reuse Formulas and Functions		00:17:00
	Insert, Delete, and Adjust Cells, Columns, and Rows		00:10:00
	Search for and Replace Data		00:09:00
	Use Proofing and Research Tools		00:07:00
	Apply Text Formats		00:16:00
	Apply Number Format		00:08:00
	Align Cell Contents		00:09:00
	Apply Styles and Themes		00:12:00
	Apply Basic Conditional Formatting		00:11:00
	Create and Use Templates		00:08:00
	Preview and Print a Workbook		00:10:00
	Set Up the Page Layout		00:09:00
	Configure Headers and Footers		00:07:00
	Manage Worksheets		00:05:00
	Manage Workbook and Worksheet Views		00:07:00
	Manage Workbook Properties		00:06:00
Professional Receptionist Skills Diploma - Old Version			
Module 1: Receptionist			
	Receptionist	FREE	00:30:00
	Importance of Receptionist	FREE	00:15:00
	Different Types of Receptionist & Roles		01:00:00
	Communication Skills for Receptionist		01:00:00
	Telephone Skills		01:00:00
	Listening Skills		01:00:00
	Taking Messages		00:30:00
	Presenting & Appearance		00:30:00
	Reservation Procedure		00:15:00
	Confidentiality Checklist		00:15:00
	Being Organized as Receptionist		00:15:00
	Becoming a Successful Receptionist		00:15:00
Module 2: Communication Skills			
	Techniques To Be A Spontaneous Speaker		01:00:00
	Knowledge Is Power - So Enrich Your Knowledge		01:00:00
	Remarkable Tips To Introduce Yourself		01:00:00
	Simple Strategies That Promote Conversations		01:00:00
	Speaking From The Heart		01:00:00
	Learn To Be A Good Listener First		00:30:00
	Stop Bragging About Yourself		01:00:00
	Easy Way To Start A Conversation		01:00:00
	Handle Criticism Smartly		01:00:00
	Asking For What You Want		00:30:00
Module 3: Interpersonal Skills			
	Module One - Getting Started		00:30:00
	Module Two - Verbal Communication Skills		01:00:00
	Module Three - Non-Verbal Communication Skills		01:00:00
	Module Four - Making Small Talk and Moving Beyond		01:00:00
	Module Five - Moving the Conversation Along		01:00:00
	Module Six - Remembering Names		01:00:00
	Module Seven - Influencing Skills		01:00:00
	Module Eight - Bringing People to Your Side		01:00:00
	Module Nine - Sharing Your Opinion		01:00:00
	Module Ten - Negotiation Basics		01:00:00
	Module Eleven - Making an Impact		01:00:00
	Module Twelve - Wrapping Up		00:30:00
	Interpersonal Skills Development Course- Activities		00:00:00
Module 4: Office Management Skills			
	Building Your Management Team		01:00:00
	Building A Successful Brand		01:00:00
	Achieving Quality Through Teamwork		00:30:00
	Keys To Staying Motivated		00:30:00
	Improve Your Marketing		01:00:00
	Provide Top Customer Service		00:30:00
	Wrapping Up		00:30:00
Module 5: Microsoft Word			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Opening Word	FREE	01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Document		01:00:00
	Module Five - Basic Editing Tasks		01:00:00
	Module Six - Basic Formatting Tasks		01:00:00
	Module Seven - Formatting Paragraphs		01:00:00
	Module Eight - Advanced Formatting Tasks		01:00:00
	Module Nine - Working with Styles		01:00:00
	Module Ten - Formatting the Page		01:00:00
	Module Eleven - Sharing Your Document		01:00:00
	Module Twelve - Wrapping Up		00:30:00
	Activities- Microsoft Word		00:00:00
Module 6: Microsoft Excel			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Opening Excel	FREE	01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Worksheet		01:00:00
	Module Five - Viewing Excel Data		01:00:00
	Module Six - Building Formulas		01:00:00
	Module Seven - Using Excel Functions		01:00:00
	Module Eight - Using Quick Analysis		01:00:00
	Module Nine - Formatting Your Data		01:00:00
	Module Ten - Using Styles, Themes, and Effects		01:00:00
	Module Eleven - Printing and Sharing Your Workbook		01:00:00
	Module Twelve - Wrapping Up		01:00:00
	Activities - Microsoft Excel		00:00:00
Module 7: Microsoft PowerPoint			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Opening PowerPoint	FREE	01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Presentation		01:00:00
	Module Five - Working with Text		01:00:00
	Module Six - Formatting Text and Paragraphs		01:00:00
	Module Seven - Adding Pictures		01:00:00
	Module Eight - Advanced Formatting Tasks		01:00:00
	Module Nine - Working with Transitions and Animations		01:00:00
	Module Ten - Setting Up Your Slide Show		01:00:00
	Module Eleven - Showtime!		01:00:00
	Module Twelve - Wrapping Up		00:30:00
	Certified Microsoft PowerPoint for Beginners - Activities		00:00:00
Mock Exam			
	Mock Exam- Professional Receptionist Skills Diploma		00:30:00
Final Exam			
	Final Exam- Professional Receptionist Skills Diploma		00:30:00

iStudy UK

Office Skills

Hotel Receptionist

Professional Receptionist Skills Diploma

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				As a receptionist, you will act as the face of your company. You'll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. The Professional Receptionist Skills Diploma is designed to equip you with all the essential skills you will need to be an integral member of any company in this crucial role. You will learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you will be able to effortlessly manage the most demanding tasks making you a highly valued member of any business.
<h3>Why choose this course</h3>
<ul>
<li>Earn a e-certificate upon successful completion.</li>
<li>Accessible, informative modules taught by expert instructors</li>
<li>Study in your own time, at your own pace, through your computer tablet or mobile device</li>
<li>Benefit from instant feedback through mock exams and multiple-choice assessments</li>
<li>Get 24/7 help or advice from our email and live chat teams</li>
<li>Full Tutor Support on Weekdays</li>
</ul>
<h3>Course Design</h3>
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
<ul>
<li>Video lessons</li>
<li>Online study materials</li>
<li>Mock exams</li>
<li>Multiple-choice assessment</li>
</ul>
<h3>Certification</h3>
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
<div>
<h3>Who is this course for?</h3>
</div>
<div>
Professional Receptionist Skills Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.
</div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: Introduction to Reception and Receptionist </td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Reception and Receptionist</td>
					<td> </td>
					<td> 00:26:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 2: Business Telephone Skills </td>
				</tr>
								<tr>
					<td></td>
					<td>Business Telephone Skills</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Representing Your Boss and Company </td>
				</tr>
								<tr>
					<td></td>
					<td>Representing Your Boss and Company</td>
					<td> </td>
					<td> 00:34:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Mail Services and Shipping </td>
				</tr>
								<tr>
					<td></td>
					<td>Mail Services and Shipping</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Travel Arrangements </td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Arrangements</td>
					<td> </td>
					<td> 00:24:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Organising Meeting and Conferences </td>
				</tr>
								<tr>
					<td></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td> 00:24:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Time Management </td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management</td>
					<td> </td>
					<td> 00:35:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Record Keeping and Filing Systems </td>
				</tr>
								<tr>
					<td></td>
					<td>Record Keeping and Filing Systems</td>
					<td> </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Business Writing Skills </td>
				</tr>
								<tr>
					<td></td>
					<td>Business Writing Skills</td>
					<td> </td>
					<td> 00:40:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 10 :Organisational Skills </td>
				</tr>
								<tr>
					<td></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Communication Skills </td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Skills</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Customer Service </td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Effective Planning and Scheduling </td>
				</tr>
								<tr>
					<td></td>
					<td>Effective Planning and Scheduling</td>
					<td> </td>
					<td> 00:46:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Invoicing/Petty Cash </td>
				</tr>
								<tr>
					<td></td>
					<td>Invoicing/Petty Cash</td>
					<td> </td>
					<td> 00:27:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam - Professional Receptionist Skills Diploma</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam - Professional Receptionist Skills Diploma</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts</td>
				</tr>
								<tr>
					<td></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
 <div>
 <div>
 
 Are there any prerequisites for taking the course?
 
 <div>
 
 </div>
 </div>
 <div>
 <div>
 
 There are no specific prerequisites for this course, nor
 are there any formal entry requirements. All you need is
 an internet connection, a good understanding of English
 and a passion for learning for this course.
 
 </div>
 </div>
 </div>
 
 <div>
 <div>
 
 Can I access the course at any time, or is there a set
 schedule?
 
 <div>
 
 </div>
 </div>
 <div>
 <div>
 
 You have the flexibility to access the course at any time
 that suits your schedule. Our courses are self-paced,
 allowing you to study at your own pace and convenience.
 
 </div>
 </div>
 </div>
 
 <div>
 <div>
 
 How long will I have access to the course?
 
 <div>
 
 </div>
 </div>
 <div>
 <div>
 
 For this course, you will have access to the course
 materials for 1 year only. This means you can review the
 content as often as you like within the year, even after
 you've completed the course. However, if you buy Lifetime
 Access for the course, you will be able to access the
 course for a lifetime.
 
 </div>
 </div>
 </div>
 
 <div>
 <div>
 
 Is there a certificate of completion provided after
 completing the course?
 
 <div>
 
 </div>
 </div>
 <div>
 <div>
 
 Yes, upon successfully completing the course, you will
 receive a certificate of completion. This certificate can
 be a valuable addition to your professional portfolio and
 can be shared on your various social networks.
 
 </div>
 </div>
 </div>
 
 <div>
 <div>
 
 Can I switch courses or get a refund if I'm not satisfied
 with the course?
 
 <div>
 
 </div>
 </div>
 <div>
 <div>
 
 We want you to have a positive learning experience. If
 you're not satisfied with the course, you can request a
 course transfer or refund within 14 days of the initial
 purchase.
 
 </div>
 </div>
 </div>
 
 <div>
 <div>
 
 How do I track my progress in the course?
 
 <div>
 
 </div>
 </div>
 <div>
 <div>
 
 Our platform provides tracking tools and progress
 indicators for each course. You can monitor your progress,
 completed lessons, and assessments through your learner
 dashboard for the course.
 
 </div>
 </div>
 </div>
 
 <div>
 <div>
 
 What if I have technical issues or difficulties with the
 course?
 
 <div>
 
 </div>
 </div>
 <div>
 <div>
 
 If you encounter technical issues or content-related
 difficulties with the course, our support team is
 available to assist you. You can reach out to them for
 prompt resolution.
 
 </div>
 </div>
 </div>

As a receptionist, you will act as the face of your company. You'll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. The Professional Receptionist Skills Diploma is designed to equip you with all the essential skills you will need to be an integral member of any company in this crucial role. You will learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you will be able to effortlessly manage the most demanding tasks making you a highly valued member of any business.
Why choose this course
Earn a e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
Certification
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Who is this course for?
Professional Receptionist Skills Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.
Course Content
Module 1: Introduction to Reception and Receptionist			
	Introduction to Reception and Receptionist		00:26:00
Module 2: Business Telephone Skills			
	Business Telephone Skills		00:19:00
Module 3: Representing Your Boss and Company			
	Representing Your Boss and Company		00:34:00
Module 4: Mail Services and Shipping			
	Mail Services and Shipping		00:25:00
Module 5: Travel Arrangements			
	Travel Arrangements		00:24:00
Module 6: Organising Meeting and Conferences			
	Organising Meeting and Conferences		00:24:00
Module 7: Time Management			
	Time Management		00:35:00
Module 8: Record Keeping and Filing Systems			
	Record Keeping and Filing Systems		00:28:00
Module 9: Business Writing Skills			
	Business Writing Skills		00:40:00
Module 10 :Organisational Skills			
	Organisational Skills		00:25:00
Module 11: Communication Skills			
	Communication Skills		00:25:00
Module 12: Customer Service			
	Customer Service		00:16:00
Module 13: Effective Planning and Scheduling			
	Effective Planning and Scheduling		00:46:00
Module 14: Invoicing/Petty Cash			
	Invoicing/Petty Cash		00:27:00
Mock Exam			
	Mock Exam - Professional Receptionist Skills Diploma		00:20:00
Final Exam			
	Final Exam - Professional Receptionist Skills Diploma		00:20:00
Order your Certificates & Transcripts			
	Order your Certificates & Transcripts		00:00:00
Frequently Asked Questions
Are there any prerequisites for taking the course?
 There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. 
Can I access the course at any time, or is there a set schedule?
 You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. 
How long will I have access to the course?
 For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. 
Is there a certificate of completion provided after completing the course?
 Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. 
Can I switch courses or get a refund if I'm not satisfied with the course?
 We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. 
How do I track my progress in the course?
 Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. 
What if I have technical issues or difficulties with the course?
 If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution. 

Janets

Professional Skills

<div>
	<h3>Description: </h3>
A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.
<h3>Who is the course for?</h3>
<ul>
<li>Current executive and personal assistants who want to improve their administrative skills.</li>
<li>People who have an interest in becoming an executive or personal assistant.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Assistant Manager</li>
<li>Entrepreneur Assistant</li>
<li>Executive Assistant</li>
<li>Legal Secretary</li>
<li>Personal Assistant</li>
<li>Receptionist</li>
<li>Secretary.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Receptionist</td>
				</tr>
								<tr>
					<td></td>
					<td>Receptionist</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Importance of Receptionist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Different Types of Receptionist &amp; Roles</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Skills for Receptionist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Telephone Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Listening Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Taking Messages</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Presenting &amp; Appearance</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Reservation Procedure</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Confidentiality Checklist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Being Organized as Receptionist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Becoming a Successful Receptionist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Being an Assistant</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Working with Your Manager</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Administrative Soft Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Effective Time Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Meeting Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Tools of the Trade (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Tools of the Trade (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Being an Effective Gatekeeper</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Organizational Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Confidentiality Guidelines</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Special Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Executive and Personal Assistant Training Course- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4"> Answering Telephones</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Core Skills Required</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Self-Management (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Self-Management (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Time Management (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Time Management (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Organizing and Planning (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Organizing and Planning (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Communication (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Communication (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Additional Challenges</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Professional Telephone Receptionist Course - Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Word</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Your First Document</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Basic Editing Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Basic Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Formatting Paragraphs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Working with Styles</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Formatting the Page</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Sharing Your Document</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Excel</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening Excel</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Your First Worksheet</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Viewing Excel Data</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Building Formulas</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Using Excel Functions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Using Quick Analysis</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Formatting Your Data</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Using Styles, Themes, and Effects</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Printing and Sharing Your Workbook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft PowerPoint</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening PowerPoint</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Your First Presentation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Working with Text</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Formatting Text and Paragraphs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Adding Pictures</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Working with Transitions and Animations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Setting Up Your Slide Show</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Showtime!</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Professional Receptionist Diploma</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Professional Receptionist Diploma</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Description: 
A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.
Who is the course for?
Current executive and personal assistants who want to improve their administrative skills.
People who have an interest in becoming an executive or personal assistant.
Entry Requirement:
This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment: 
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certification: 
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Why choose us?
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognized accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of career advancement opportunities;
24/7 student support via email.
Career Path:
The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers:
Assistant Manager
Entrepreneur Assistant
Executive Assistant
Legal Secretary
Personal Assistant
Receptionist
Secretary.
Receptionist			
	Receptionist		00:30:00
	Importance of Receptionist		00:15:00
	Different Types of Receptionist & Roles		01:00:00
	Communication Skills for Receptionist		01:00:00
	Telephone Skills		01:00:00
	Listening Skills		01:00:00
	Taking Messages		00:30:00
	Presenting & Appearance		00:30:00
	Reservation Procedure		00:15:00
	Confidentiality Checklist		00:15:00
	Being Organized as Receptionist		00:15:00
	Becoming a Successful Receptionist		00:15:00
Being an Assistant			
	Module One - Getting Started		00:30:00
	Module Two - Working with Your Manager		01:00:00
	Module Three - Administrative Soft Skills		01:00:00
	Module Four - Effective Time Management		01:00:00
	Module Five - Meeting Management		01:00:00
	Module Six - Tools of the Trade (I)		01:00:00
	Module Seven - Tools of the Trade (II)		01:00:00
	Module Eight - Being an Effective Gatekeeper		01:00:00
	Module Nine - Organizational Skills		01:00:00
	Module Ten - Confidentiality Guidelines		01:00:00
	Module Eleven - Special Tasks		01:00:00
	Module Twelve - Wrapping Up		00:30:00
	Executive and Personal Assistant Training Course- Activities		00:00:00
Answering Telephones			
	Module One - Getting Started		00:30:00
	Module Two - Core Skills Required		01:00:00
	Module Three - Self-Management (I)		01:00:00
	Module Four - Self-Management (II)		01:00:00
	Module Five - Time Management (I)		01:00:00
	Module Six - Time Management (II)		01:00:00
	Module Seven - Organizing and Planning (I)		01:00:00
	Module Eight - Organizing and Planning (II)		01:00:00
	Module Nine - Communication (I)		01:00:00
	Module Ten - Communication (II)		01:00:00
	Module Eleven - Additional Challenges		01:00:00
	Module Twelve - Wrapping Up		00:30:00
	Professional Telephone Receptionist Course - Activities		00:00:00
Microsoft Word			
	Module One - Getting Started		00:30:00
	Module Two - Opening		01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Document		01:00:00
	Module Five - Basic Editing Tasks		01:00:00
	Module Six - Basic Formatting Tasks		01:00:00
	Module Seven - Formatting Paragraphs		01:00:00
	Module Eight - Advanced Formatting Tasks		01:00:00
	Module Nine - Working with Styles		01:00:00
	Module Ten - Formatting the Page		01:00:00
	Module Eleven - Sharing Your Document		01:00:00
	Module Twelve - Wrapping Up		00:30:00
Microsoft Excel			
	Module One - Getting Started		00:30:00
	Module Two - Opening Excel		01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Worksheet		01:00:00
	Module Five - Viewing Excel Data		01:00:00
	Module Six - Building Formulas		01:00:00
	Module Seven - Using Excel Functions		01:00:00
	Module Eight - Using Quick Analysis		01:00:00
	Module Nine - Formatting Your Data		01:00:00
	Module Ten - Using Styles, Themes, and Effects		01:00:00
	Module Eleven - Printing and Sharing Your Workbook		01:00:00
	Module Twelve - Wrapping Up		01:00:00
Microsoft PowerPoint			
	Module One - Getting Started		00:30:00
	Module Two - Opening PowerPoint		01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Presentation		01:00:00
	Module Five - Working with Text		01:00:00
	Module Six - Formatting Text and Paragraphs		01:00:00
	Module Seven - Adding Pictures		01:00:00
	Module Eight - Advanced Formatting Tasks		01:00:00
	Module Nine - Working with Transitions and Animations		01:00:00
	Module Ten - Setting Up Your Slide Show		01:00:00
	Module Eleven - Showtime!		01:00:00
	Module Twelve - Wrapping Up		00:30:00
Mock Exam			
	Mock Exam- Professional Receptionist Diploma		00:30:00
Final Exam			
	Final Exam- Professional Receptionist Diploma		00:30:00
Order Your Certificates and Transcripts			
	Order Your Certificates and Transcripts		00:00:00

John Academy

Office Skills & Productivity

Secretarial & PA

Professional Receptionist Diploma

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h3>Description: </h3>
A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.
<h3>Who is the course for?</h3>
<ul>
<li>Current executive and personal assistants who want to improve their administrative skills.</li>
<li>People who have an interest in becoming an executive or personal assistant.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of applying for NUS Extra Discount Card;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Assistant Manager</li>
<li>Entrepreneur Assistant</li>
<li>Executive Assistant</li>
<li>Legal Secretary</li>
<li>Personal Assistant</li>
<li>Receptionist</li>
<li>Secretary.</li>
</ul><table>				<tbody><tr>
					<td colspan="4">Professional Receptionist Diploma - Updated Version</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Reception and Receptionist</td>
					<td> </td>
					<td> 00:26:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Telephone Skills</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Representing Your Boss and Company</td>
					<td> </td>
					<td> 00:36:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Mail Services and Shipping</td>
					<td> </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Arrangements</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management</td>
					<td> </td>
					<td> 00:35:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Record Keeping and Filing Systems</td>
					<td> </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Writing Skills</td>
					<td> </td>
					<td> 00:41:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td> 00:26:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Skills</td>
					<td> </td>
					<td> 00:27:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Effective Planning and Scheduling</td>
					<td> </td>
					<td> 00:52:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Invoicing/Petty Cash</td>
					<td> </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Environment</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td colspan="4">Professional Receptionist Diploma - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Receptionist</td>
				</tr>
								<tr>
					<td></td>
					<td>Receptionist</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Importance of Receptionist</td>
					<td>FREE </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Different Types of Receptionist &amp; Roles</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Skills for Receptionist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Telephone Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Listening Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Taking Messages</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Presenting &amp; Appearance</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Reservation Procedure</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Confidentiality Checklist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Being Organized as Receptionist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Becoming a Successful Receptionist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Being an Assistant</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Working with Your Manager</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Administrative Soft Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Effective Time Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Meeting Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Tools of the Trade (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Tools of the Trade (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Being an Effective Gatekeeper</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Organizational Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Confidentiality Guidelines</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Special Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Executive Secretarial and PA Course - Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4"> Answering Telephones</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Core Skills Required</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Self-Management (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Self-Management (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Time Management (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Time Management (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Organizing and Planning (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Organizing and Planning (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Communication (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Communication (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Additional Challenges</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Professional Telephone Receptionist Course- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Word</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening Word</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Your First Document</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Basic Editing Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Basic Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Formatting Paragraphs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Working with Styles</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Formatting the Page</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Sharing Your Document</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Excel</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening Excel</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Your First Worksheet</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Viewing Excel Data</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Building Formulas</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Using Excel Functions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Using Quick Analysis</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Formatting Your Data</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Using Styles, Themes, and Effects</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Printing and Sharing Your Workbook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft PowerPoint</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening PowerPoint</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Your First Presentation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Working with Text</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Formatting Text and Paragraphs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Adding Pictures</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Working with Transitions and Animations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Setting Up Your Slide Show</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Showtime!</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

Description: 
A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.
Who is the course for?
Current executive and personal assistants who want to improve their administrative skills.
People who have an interest in becoming an executive or personal assistant.
Entry Requirement:
This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment: 
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certification: 
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Why choose us?
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognized accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of applying for NUS Extra Discount Card;
24/7 student support via email.
Career Path:
The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers:
Assistant Manager
Entrepreneur Assistant
Executive Assistant
Legal Secretary
Personal Assistant
Receptionist
Secretary.
Professional Receptionist Diploma - Updated Version			
	Introduction to Reception and Receptionist		00:26:00
	Business Telephone Skills		00:20:00
	Representing Your Boss and Company		00:36:00
	Mail Services and Shipping		00:28:00
	Travel Arrangements		00:25:00
	Organising Meeting and Conferences		00:28:00
	Time Management		00:35:00
	Record Keeping and Filing Systems		00:28:00
	Business Writing Skills		00:41:00
	Organisational Skills		00:26:00
	Communication Skills		00:27:00
	Customer Service		00:17:00
	Effective Planning and Scheduling		00:52:00
	Invoicing/Petty Cash		00:28:00
	Business Environment		00:16:00
Professional Receptionist Diploma - Old Version			
Receptionist			
	Receptionist	FREE	00:30:00
	Importance of Receptionist	FREE	00:15:00
	Different Types of Receptionist & Roles		01:00:00
	Communication Skills for Receptionist		01:00:00
	Telephone Skills		01:00:00
	Listening Skills		01:00:00
	Taking Messages		00:30:00
	Presenting & Appearance		00:30:00
	Reservation Procedure		00:15:00
	Confidentiality Checklist		00:15:00
	Being Organized as Receptionist		00:15:00
	Becoming a Successful Receptionist		00:15:00
Being an Assistant			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Working with Your Manager	FREE	01:00:00
	Module Three - Administrative Soft Skills		01:00:00
	Module Four - Effective Time Management		01:00:00
	Module Five - Meeting Management		01:00:00
	Module Six - Tools of the Trade (I)		01:00:00
	Module Seven - Tools of the Trade (II)		01:00:00
	Module Eight - Being an Effective Gatekeeper		01:00:00
	Module Nine - Organizational Skills		01:00:00
	Module Ten - Confidentiality Guidelines		01:00:00
	Module Eleven - Special Tasks		01:00:00
	Module Twelve - Wrapping Up		00:30:00
	Executive Secretarial and PA Course - Activities		00:00:00
Answering Telephones			
	Module One - Getting Started		00:30:00
	Module Two - Core Skills Required		01:00:00
	Module Three - Self-Management (I)		01:00:00
	Module Four - Self-Management (II)		01:00:00
	Module Five - Time Management (I)		01:00:00
	Module Six - Time Management (II)		01:00:00
	Module Seven - Organizing and Planning (I)		01:00:00
	Module Eight - Organizing and Planning (II)		01:00:00
	Module Nine - Communication (I)		01:00:00
	Module Ten - Communication (II)		01:00:00
	Module Eleven - Additional Challenges		01:00:00
	Module Twelve - Wrapping Up		00:30:00
	Professional Telephone Receptionist Course- Activities		00:00:00
Microsoft Word			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Opening Word	FREE	01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Document		01:00:00
	Module Five - Basic Editing Tasks		01:00:00
	Module Six - Basic Formatting Tasks		01:00:00
	Module Seven - Formatting Paragraphs		01:00:00
	Module Eight - Advanced Formatting Tasks		01:00:00
	Module Nine - Working with Styles		01:00:00
	Module Ten - Formatting the Page		01:00:00
	Module Eleven - Sharing Your Document		01:00:00
	Module Twelve - Wrapping Up		00:30:00
Microsoft Excel			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Opening Excel	FREE	01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Worksheet		01:00:00
	Module Five - Viewing Excel Data		01:00:00
	Module Six - Building Formulas		01:00:00
	Module Seven - Using Excel Functions		01:00:00
	Module Eight - Using Quick Analysis		01:00:00
	Module Nine - Formatting Your Data		01:00:00
	Module Ten - Using Styles, Themes, and Effects		01:00:00
	Module Eleven - Printing and Sharing Your Workbook		01:00:00
	Module Twelve - Wrapping Up		01:00:00
Microsoft PowerPoint			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Opening PowerPoint	FREE	01:00:00
	Module Three - Working with the Interface		01:00:00
	Module Four - Your First Presentation		01:00:00
	Module Five - Working with Text		01:00:00
	Module Six - Formatting Text and Paragraphs		01:00:00
	Module Seven - Adding Pictures		01:00:00
	Module Eight - Advanced Formatting Tasks		01:00:00
	Module Nine - Working with Transitions and Animations		01:00:00
	Module Ten - Setting Up Your Slide Show		01:00:00
	Module Eleven - Showtime!		01:00:00
	Module Twelve - Wrapping Up		00:30:00

Manchester

Derby

Liverpool 

Key Facts:


COURSE 1: PERIPHERAL I.V. CANNULATION COURSE (GPT008)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.

 
Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.





Key Facts:


COURSE 2: VACCINATION / INJECTION COURSE (GPT601)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)


Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (FDSc Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)



SUITABLE FOR:
- MEDICAL / HEALTHCARE (trainees and professionals)
- AESTHETIC THERAPISTS (all levels)

 
This Vaccination / Injection Course is a nurse or paramedic-led half-day session covering all essential theory and practical skill-sets required to deliver effective Intramuscular, Intradermal and Subcutaneous injections / vaccinations.
 
PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and safely administer a vaccine or injection, conforming to WHO and Skills for Health recommended standards.
 
Itinerary:
M01 Course Overview and brief history
M02 Infection Protection Control
M03 Professionalism and Effective Communication
M04 Understanding injection procedures
M05 Why do we vaccinate?
M06 The immune system and how vaccines work. Vaccine types and composition.
M07 The National Vaccine Policy & Schedule
M08 Vaccine preventable diseases
M08A – Covid-19 Update
M09 Vaccines - understanding the reconstitution process
M10 Storage and Handling – understanding correct procedures and protocols
M11 Equipment – Syringes and Syringe Types, Needles and Needle Types, SDV (Single-Dose Vials), MDV (Multi-Dose Vials), Pre-Filled Syringes, Gloves and PPE.
M12 Vaccination sites, techniques and anatomical site selection
i) Intramuscular (IM) Injection
ii) Subcutaneous (SubCut) Injection
iii) Intradermal (ID) Injection
M13 Legal requirements, Consent and Standard Operating Procedures
M14 Adverse Reactions and Basic Life Support Guidance
M15 Record keeping & Documentation
 
PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING
PART 2 - CLASSROOM (am, pm or evening sessions)
3 - 4 hours skill-set development with practical demonstrations and hands-on experience performing Intramuscular, Intradermal and Subcutaneous Injections.
 


How do I attend?

EITHER -
CLASSROOM OPTION - Complete your theory training online at home or work, then attend one of our scheduled classroom locations, completing your Peripheral IV Cannulation Course and your Injection Course on the same day.
Our Peripheral IV Cannulation Course and Injection Course training kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available for you to add at time of booking. Training kits mirror the same equipment and supplies used in the classroom and both include detailed video instructions, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for your one full day to complete your cannulation and injection course training.

Our Virtual Classroom option includes two very comprehensive training kits - one for your cannulation course and one for your injection course. Kits are included at no charge (normally £79.95 and £39.95 respectively) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Additional Courses suitable for Aesthetic Therapists:
Our popular Introduction to Phlebotomy Course also trains you to perform venepuncture at Advanced Level. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Advanced Level.
If you already have phlebotomy skills (or decide to enroll on our phlebotomy training course) then you will be able to offer your clients Platelet-Rich Plasma (PRP) Treatments, also known as Vampire Facials. Our PRP (Vampire Facials) Course trains you in the harvesting, preparation and treatment of PRP for application to your clients as required. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Foundation Degree Level.

If you would like to "mix and match" your training dates and/or locations or would like to build your own package of courses then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are dually accredited and are Skills for Health & WHO compliant.

Geopace Training

Medical Aesthetics

Allied Health

Platelet-rich plasma (PRP)

Intravenous Cannulation

Aesthetic Practitioner

Facial Aesthetics

THIS COURSE PACKAGE INCLUDES:
1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008)
2: VACCINATION / INJECTION COURSE (GPT601)

Learn how to administer injectables and intravenous therapies ...

FAST-TRACK YOUR AESTHETICS TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% Multi-Course Discount

    Cover all stages from Level 1 through to Level 4 (FDSc)

    Cover your theory training online

    Complete your advanced practical training in 1 day

    Practical training in Classroom or Virtual Classroom

    Comprehensive Practise@Home training kits for VC

    Awards 2 accredited qualifications

    Dual Accreditations for all courses

    Covers all steps required to safely perform injectables

    Covers all steps required to safely perform IV therapies

    Practise IV on artificial arm with fake blood

    Practise injection techniques on realistic injection pads

    Learn beginner to advanced skills and techniques

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Aesthetic Therapy Training - Beginner to Advanced PACKAGE

Slough

Newport

Milton Keynes 

Paisley

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours) Awarding Body:&nbsp;Open College Network (OCN) Credit for LearningAward Level:&nbsp;Level 3 (Advanced Level) - Ireland Level 5CPD Certified:&nbsp;Yes (CPD Accreditation)Minimum Age:&nbsp;18 (16 with parental consent)Entry requirements:&nbsp;None. (English Level 2 desirable)Training Locations:&nbsp;Study online + Classroom&nbsp;OCN Accredited at UK Level 3 (Ireland Level 5) &nbsp;PART 1 - Theory:&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc. PART 2 - Skills and Practical Development: Safely and competently set up and maintain a Peripheral IV Infusion. Attend a classroom location to complete your practical training. <div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"> Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above. </div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Course Itinerary:</div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"> </div>PART 1 - THEORY (ONLINE) M1 - Peripheral IV Cannulation - Introduction: Definitions - understanding terminology relating to PIVC. IV Therapy and NMC guidelines. M2 - Legal &amp; Professional Responsibilities: Legal Obligations and Accountability. Criminal, Civil and Contractual law in Healthcare. Vicarious Liability and your Duty of Care. M3 - Anatomy &amp; Physiology: Sites appropriate to IV cannulation. Hand vs. arm. Advantages and disadvantages of relevant veins. An overview of Homeostasis and Fluid Balance. M4 - Hygiene and Infection Prevention &amp; Control (IPC): Reducing healthcare-associated infections. Keeping Safe. Bloodborne Pathogens and Work Practice Controls. Standard Precautions. Waste Disposal. Needle-stick injuries. M5 - Indications and Advantages: When to cannulate, infusion types and benefits over alternative infusion routes. Continuous and intermittent infusion. Prophylactic use before procedures and in unstable patients. Contraindications. M6 - Equipment: Cannula types, sizes and colour coding. How to select appropriate size. Equipment overview for total procedure. M7 - Vein Choice for Cannulation: Correct vein selection. Which veins to avoid. How to manage an unsuccessful cannulation. M8 - Procedures: Full procedure for cannulation including correct documentation. M8: Guide to Cannulation - revision M8: Video - Recap with full procedure M9 - Contraindications: When inappropriate to cannulate including patients with specific health conditions. M10 - Complications: A detailed look at potential complications during and after cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions. PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED BEFORE JOINING US FOR YOUR PRACTICAL TRAINING PART 2 (CLASSROOM: 1 - Welcome, introductions and overview: Classroom - registration and introductions. Virtual Classroom - audio/visual checks and registration. 2 - Legal &amp; Professional Responsibilities: Overview and discussion. 3 - Anatomy - key points (appropriate to PIVC): Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites. 4 - Cannulae - selection and types: A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD. 5 - Complications: Complications of pVAD insertion including examples of infiltration, haematoma, extravasation and transfixation. 6 - VIP Score: Understanding and using the Visual Infusion Phlebitis score. 7 - Equipment - overview: We take a look at all essential equipment required for PIVC. 8 - PRACTICAL SESSIONS: Multiple practical sessions throughout the session. 9 - Fluids: The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products. 10 - Infusion Rates: Calculating infusion rates and drops per minute. This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.&nbsp;<div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</div></div>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Allied Health Professions (AHP)

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

Birmingham

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601) CLASSROOM or VIRTUAL CLASSROOM (with online theory)</h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learn how to administer vaccines or injections ...&nbsp;</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Nationally Recognised Qualification</li><li fr-original-style="" style="box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</li><li fr-original-style="" style="box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</li><li fr-original-style="" style="box-sizing: border-box;">Covers all steps to safely perform a vaccination</li><li fr-original-style="" style="box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</li><li fr-original-style="" style="box-sizing: border-box;">Includes B12, Vitamin C and other treatments</li><li fr-original-style="" style="box-sizing: border-box;">Essential qualification for all injections</li><li fr-original-style="" style="box-sizing: border-box;">Basic understanding of English language required</li><li fr-original-style="" style="box-sizing: border-box;">OPEN TO ALL APPLICANTS</li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;">About this course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learning Outcomes</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">After the course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">PART 1 - Theory: complete online at home or work and download a certificate of completionPART 2 - Skills and Practical Development: Attend in the Classroom or Virtual ClassroomVaccination - all essential vaccines including Covid-19, Flu and other annual vaccinesInjections - Aesthetics - B12, Vit C etc.78 UK &amp; Eire training locationsOCN Accredited at Level 4 (FDSc)Medical training standards throughoutSkills for Health &amp; WHO compliantLearning Outcomes<div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;All theory and practical skills required to perform a safe procedureCovers all essential theory and skill-set development to meet medical standardsUnderstand the procedures used to set up &nbsp;a manage and administer a vaccinePost-injection management and how to avoid critical complicationsCorrect client care and aftercareIncludes legal, consent and documentationAfter the course<div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)Correct client management before, during injection and safe after-careUnderstanding equipment types and appropriate choicesUnderstand vaccine management controlAppreciate legal and professional responsibilitiesOffer injection therapies to clients - vitamin supplementsAdminister in hospitals, GP Surgeries and Outreach Centres</div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Immunisation & Vaccination

Immunisation

Injection

Vaccination

Vaccinator

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


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