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Drug and Alcohol, Mental Health & Suicide Awareness - CPD Accredited

By Training Tale

Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Maintaining a healthy and safe workforce is an important responsibility for employers and ensuring that all workers know their obligations for being physically fit for work is an essential part of that process. When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course takes the learner through the safety responsibilities, testing requirements and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course After completing this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Instant access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Course 01: Drug and Alcohol Awareness Training Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Other Benefits of this Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Drug and Alcohol, Mental Health & Suicide Awareness course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Course Curriculum of Drug and Alcohol Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Course Curriculum of Suicide Awareness Module 01: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts. Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses. The learner will know how to sign-post the individual to appropriate support and professional services. Course Curriculum of Level 5 Mental Health Care - MCA and DOLS Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) Assessment Method of Drug and Alcohol: Drug and Alcohol Awareness Course After completing each module of the Drug and Alcohol: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol: Drug and Alcohol Awareness Course After completing the MCQ/Assignment assessment for this Drug and Alcohol: Drug and Alcohol Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Special Note: Our Course is not a regulated Drug and Alcohol: Drug and Alcohol Awareness Course. If You want to get qualified, you can consider following options: EDI Drugs Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Drug and Alcohol, Mental Health & Suicide Awareness - CPD Accredited
Delivered Online On Demand24 hours
£12

Animal Facility Management: 8-in-1 Premium Online Courses Bundle

By Compete High

Managing an animal care facility isn’t just about loving animals—it’s about animal care expertise, dog grooming, veterinary assistant support, biomedical engineering awareness, and a strong grasp of chemistry, biology, and health and safety. With the Animal Facility Management: 8-in-1 Premium Online Courses Bundle, you’ll get a competitive edge across every essential domain of animal health and operations. Each module is built around powerful industry-relevant keywords like animal care, dog grooming, biomedical engineering, chemistry, veterinary assistant, biology, dog first aid, and health and safety—the terms that actually help you get hired. If you’re eyeing roles in animal shelters, vet clinics, boarding facilities, grooming salons, or biomedical labs, this is the go-to, job-focused training suite to power your career forward. 🐾 📚 Description This isn’t fluff training. This is your direct path to employment in the real-world, animal-focused job market. Each of the eight courses has been chosen because it’s in-demand and search-optimised. Let’s look at how they empower you: Animal care is the foundation for all roles in facilities—employers won’t consider you without it. Veterinary assistant knowledge prepares you for clinical settings where you’ll support professional vets. Dog grooming opens doors to high-turnover businesses that value polished, trained staff. Dog first aid proves you’re emergency-ready. Health and safety ensures you can maintain legal and ethical standards in any facility. Biology and chemistry are essential if you’re stepping into animal labs, breeding centres, or vet practices. Biomedical engineering gives you the upper edge for high-tech or research-driven animal health roles. And unlike piecing courses together across different platforms, you get all eight in one place, for one value-packed price, with lifetime access. 📈 With job boards scanning for animal care, veterinary assistant, dog grooming, and health and safety every day, your CV will finally start standing out. ❓ FAQ Q: Who is this bundle ideal for? A: Anyone working in or aspiring to manage animal clinics, shelters, boarding houses, or grooming centres. Great for those pursuing animal care, veterinary assistant, or biomedical engineering careers. Q: Can I take this without prior experience? A: Absolutely. Each course—biology, chemistry, dog grooming, and beyond—is beginner-friendly but built for employability. Q: Will this help me open my own grooming or boarding business? A: Yes! With training in dog grooming, animal care, dog first aid, and health and safety, you’ll gain the operational understanding you need.

Animal Facility Management: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Medical Assistant and Nursing: 8-in-1 Premium Online Courses Bundle

By Compete High

Your dream of becoming a trusted part of the medical team just got a major upgrade. 🩺 The Medical Assistant and Nursing: 8-in-1 Premium Online Courses Bundle blends healthcare knowledge with powerful administrative skills to get you job-ready in weeks—not months. With focused training in Administrative Assistant, Healthcare, First Aid, Microsoft PowerPoint, Health and Safety, Data Entry, KYC, and Self Organisation, you’ll be seen as the ideal candidate in hospitals, clinics, private practices, and care homes. In a world where medical professionals are expected to multitask and remain compliant, this bundle delivers a full-force boost of credibility and capability. 💉📊 ✅ Backed by Compete High’s rock-solid reputation (4.8 on Reviews.io, 4.3 on Trustpilot), this bundle proves you're trained, trustworthy, and ready to assist immediately. 📚 Description A modern healthcare assistant needs more than empathy—they need practical digital skills, safety awareness, and admin competence. This bundle puts you ahead with knowledge in: 🩺 Healthcare Procedures & Compliance 💻 Digital Admin via Microsoft PowerPoint 🧾 Regulatory accuracy with KYC & Data Entry 📇 Clinic support roles as an Administrative Assistant 🧠 Professional growth through Self Organisation 🩹 Safety awareness via First Aid and Health and Safety When you can demonstrate command over Microsoft PowerPoint, communicate clearly with Self Organisation, and contribute to patient records through accurate Data Entry, you become the go-to hire. SEO keywords like Administrative Assistant, Healthcare, First Aid, Health and Safety, and Data Entry have been naturally repeated throughout this copy to make your profile pop up in recruiter searches and ATS scans. 🧑‍⚕️ You can confidently pursue careers such as: Health Care Assistant (HCA) Medical Receptionist Hospital Admin Assistant Clinical Support Worker KYC & Compliance Admin No more wondering where to start—this bundle answers that question for you. ❓ FAQ Q: Who is this bundle for? A: Aspiring HCAs, career switchers into Healthcare, and anyone who wants admin + patient support skills in one. Q: Will this help me land a job in a hospital? A: Absolutely. With training in Health and Safety, KYC, Administrative Assistant tasks, and Healthcare, you’re ready for entry-level clinical admin roles. Q: How long will it take to complete? A: That’s up to you. It's flexible and fully online—progress as fast or steady as you like. Q: Do I need prior experience? A: Not at all. Start from scratch and build your professional profile quickly. 💉 Be the difference in someone’s care journey. Get certified. Get hired. Start your medical assistant path today. 👩‍⚕️🖥️📋

Medical Assistant and Nursing: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Diploma in Adult Care (England): 8-in-1 Premium Online Courses Bundle

By Compete High

🏥 Launch or advance your career in adult care with the Diploma in Adult Care (England): 8-in-1 Premium Online Courses Bundle. Featuring First Aid, Physiotherapy, Nutrition, Psychology, Paramedic Training, Nursing, Emergency Care, and Problem Solving, this bundle is tailored for professionals aiming to excel in adult and emergency care. With healthcare demands rising, this bundle makes you a versatile, competent, and hireable candidate across hospitals, care homes, and community settings. Limited time offer — grab this career-changing opportunity now! Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — trusted by healthcare learners across England and beyond. Description Prepare with essential clinical skills in First Aid, Physiotherapy, and Nutrition. Gain insights into patient psychology through the Psychology course. The Paramedic Training and Emergency Care modules sharpen your emergency response capabilities. Broaden your healthcare expertise with Nursing fundamentals, and sharpen your Problem Solving skills to handle complex care scenarios efficiently. This bundle is your all-in-one solution for adult care excellence. FAQ Q: Are these courses recognised in England? A: Yes, designed to meet England’s adult care sector standards. Q: Is this suitable for beginners? A: Yes, suitable for new and experienced care workers. Q: Can I study on my schedule? A: Absolutely, online and self-paced. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — trusted by thousands in adult care training!

Diploma in Adult Care (England): 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Veterinary Receptionist Mini Bundle

By Compete High

Step confidently into the world of animal care with the Veterinary Receptionist Mini Bundle — your all-in-one gateway to a career at the heart of the veterinary and pet care industries. This bundle is tailor-made to make you instantly hireable and job-ready, with a sharp focus on real roles and responsibilities employers actually look for. Whether you’re aiming for your first role in a clinic or want to break into the booming pet care sector, this career-focused training gives you the edge. With expert-aligned courses like Dog First Aid, Dog Basics, Animal Care, Dog Grooming, and Puppy Training, this bundle sets you up with credentials that stand out. The pet industry isn’t slowing down — and neither should you. Don't wait. Get ahead of the competition and join the workforce that’s in constant demand. Description The Veterinary Receptionist Mini Bundle was designed for one thing: getting you hired. Every course in this bundle — Dog First Aid, Dog Basics, Animal Care, Dog Grooming, and Puppy Training — has been handpicked to align with what clinics, shelters, dog groomers, and pet service providers need in a front-desk or client-facing role. Why does this matter? Because veterinary receptionists aren’t just “desk staff” — they’re the face of a clinic, the calm in a crisis, and often the first person a pet owner talks to when things go wrong. That’s why employers look for candidates who can speak the language of Dog First Aid, understand Dog Basics, show a deep knowledge of Animal Care, have practical awareness of Dog Grooming, and even understand how to handle Puppy Training challenges. The pet care industry is booming — and clinics are growing fast. Employers are actively looking for candidates who can multitask, communicate well, and already understand the terminology. This is your chance to step into that world — without wasting time on fluff or outdated training. Plus, with multiple job titles opening doors (Receptionist, Client Liaison, Pet Service Coordinator, Kennel Desk Assistant, and more), you’ll be spoiled for choice. FAQ Q: Is this bundle right for me if I’ve never worked with animals before? A: Absolutely. The Veterinary Receptionist Mini Bundle is built for beginners and career switchers alike — especially those who want to break into a growing industry without needing years of experience. Q: What industries is this bundle relevant for? A: Veterinary clinics, grooming salons, dog daycares, pet hotels, animal shelters, and even pet insurance companies are all looking for skills like Dog First Aid, Dog Basics, Animal Care, Dog Grooming, and Puppy Training. Q: Can I really get hired with just this bundle? A: Yes. This mini bundle was created to make you hireable — not just educated. You’ll leave with immediately applicable credentials and knowledge employers actively value. Q: Is there a time limit? A: Don’t wait too long. Courses like these fill up fast — and early access means you’re ahead of the hiring curve.

Veterinary Receptionist Mini Bundle
Delivered Online On Demand11 hours
£19.99

Receptionist : Office Admin and Reception Skills

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Receptionist : Office Admin and Reception Skills
Delivered Online On Demand4 days
£104

Secretary : Medical Secretary & Receptionist

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Secretary : Medical Secretary & Receptionist
Delivered Online On Demand3 days
£102

Domestic Violence and Domestic Abuse

By Training Tale

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This course will teach you how to recognise domestic violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how violence affects women and children. Through this Violence and Domestic Abuse course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this Domestic Violence and Domestic Abuse course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Domestic Violence and Abuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Violence and Domestic Abuse Bundle Course Course 01: Domestic Violence and Domestic Abuse Course 02: Level 5 Mental Health First Aid Certification Course 03: Mental Health Support Worker ***Others Included of Violence and Domestic Abuse Bundle Course Free3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence and Domestic Abuse Course: Module 1: An Overview of Domestic Violence & Abuse Define Domestic Violence Identify Who is at Risk of Domestic Violence Identify Different Types of Domestic Violence Identifying the Myths and Reality about Domestic Violence Module 2: Understanding the Dynamics of Domestic Violence Why Do Victims Stay? Understanding the Cycle of Abuse Why Victims Do Not Report Understanding the Components of Power and Control Understanding the Signs of an Abusive Relationship Module 3: How Does Domestic Abuse and Violence Begin What Causes Domestic Abuse and Violence? Indications of Abusive Behaviour Dating Abuse Module 4: The Impact of Domestic Violence on Victims Who Can Be a Victim of Domestic Violence? Understanding the Effects on Health Financial Abuse Post-Separation Understanding the Impact of Physical Abuse Understanding the Violence Against Women & Children Module 5: The Impact of Domestic Violence on Children & Young People The Impact of Domestic Abuse on Children: Key Facts Recognise the Types of Domestic Abuse Affecting Children and Young People Recognise the Indicators of Abuse in Children Understanding How Children are Affected by Domestic Violence Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Understanding the Factors That May Increase the Risk Understanding the Single Assessment Process Understanding How to Assess If the Child is at Risk of Harm? Module 7: Helping Children Recover from Domestic Abuse Interventions in Domestic Abuse Involving Children Helping Children Deal with Their Experience Coping with the Violence Module 8: The Ways of Supporting the Victim and Reporting Incidents Things to Do If a Victim Discloses Understand Why Children Do Not Disclose Taking Action Supporting Friends, Family and Colleagues in Domestic Abuse Situations Why Access to Support for Domestic Abuse can be Difficult Domestic Abuse and Violence Assessment Tools Module 9: Understanding the Process of Record Keeping What to Record? How to Record? What is Confidentiality? Storage of Information Sharing of Information Module 10: Working with Victims of Domestic Abuse Violence Services Volunteer Careers for Domestic Violence Counsellors The Multi-Agency Risk Assessment Conference ------------------- Assessment Method After completing each module of the Violence and Domestic Abuse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Domestic Violence and Domestic Abuse course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence and Domestic Abuse course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Violence and Domestic Abuse course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Domestic Violence and Domestic Abuse course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Domestic Violence and Domestic Abuse
Delivered Online On Demand24 hours
£12

Basic Life Support and CPR

4.7(160)

By Janets

Register on the Basic Life Support and CPR today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Basic Life Support and CPR is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Basic Life Support and CPR Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Basic Life Support and CPR, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction to Basic Life Support Module 03: EXTATTR - Hands-On Project 00:26:00 Module 02: Basic Life Support for Adults Module 01: Conclusion Message and Thank you! 00:01:00 Module 03: Basic Life Support for Children Module 07: Why Learn AutoLISP? 00:02:00 Module 04: Basic Life Support for Infants Basic Life Support for Infants 00:23:00 Module 05: Cardiopulmonary Resuscitation Objectives Cardiopulmonary Resuscitation Objectives 00:15:00 Module 06: Airway Management Airway Management 00:18:00 Module 07: Relief of Choking Relief of Choking 00:15:00 Module 08: Major Injuries Major Injuries 00:54:00 Module 09: Medical Emergency Medical Emergency 00:16:00 Module 10: Initial Assessment Objectives Initial Assessment Objectives 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Basic Life Support and CPR
Delivered Online On Demand3 hours
£25

Phlebotomy Mini Bundle

By Compete High

The Phlebotomy Mini Bundle brings together essential knowledge in clinical care, laboratory theory, emergency response, and psychological context. It’s designed for those who enjoy precision, procedure, and the logic behind healthcare protocols—minus the overly clinical tone that usually makes eyes glaze over. Whether you’re fascinated by blood collection techniques or intrigued by what happens once the sample leaves the room, this bundle delivers clarity across disciplines. With added insight into nursing roles, first aid response and human behaviour, it's structured for minds that enjoy both detail and perspective. Learning Outcomes: Understand phlebotomy techniques, procedures, and safety considerations. Study lab technician roles and sample processing requirements. Explore the fundamentals of general nursing responsibilities. Learn immediate response strategies in sports-related emergencies. Examine basic psychological concepts affecting patient interactions. Identify essential healthcare workflows and care-focused approaches. Who is this Course For: Aspiring healthcare professionals with a sharp eye for precision. Students interested in clinical sampling and lab processes. Individuals drawn to nursing and care-based learning. Beginners exploring medical emergency response theory. Learners wanting insight into patient communication psychology. Job seekers considering support roles in healthcare fields. Career starters looking into multidisciplinary health foundations. Anyone curious about clinical and laboratory-based duties. Career Path: Phlebotomist – £23,500/year Lab Technician – £24,500/year Healthcare Assistant – £22,000/year Sports First Aid Responder – £21,000/year Mental Health Support Worker – £25,000/year Nursing Assistant – £23,000/year

Phlebotomy Mini Bundle
Delivered Online On Demand11 hours
£26.99