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Are you an animal lover? Do you want to own a pet but cannot decide which pet will best suit your family? If yes, then join now and gain all the information you need to decide what pet to own. Description: Similarly, as with all animals, the choice to keep one as a pet, ought to just be done after due consideration is given to the thought process. Setting aside the time to assemble a lot of knowledge on the subject and the accessibility of the supporting tools that would be required for the comfort of the animal picked should be the priority. Get all the information you need here. This course will introduce you to the basics of small mammal and help you decide what animal you want. Depending on the budget, resources and other pets in the house this course will help you determine which pet will best fit with your family. Finally, it will give you an insight into the danger of choosing the wrong small mammals. Who is the course for? Individuals who want to own a pet. Pet lovers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course is beneficial to anyone who wants to own a small mammal pet but doesn't know what to buy. Multitudes Of Mammals: Choose Your Pet Small Mammal Basics 00:30:00 Research The Type Of Small Mammal You Want 00:30:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Consider Other Pets In The House 00:30:00 Consider Your Budget And Resources 00:30:00 The Dangers Of Choosing The Wrong Small Mammal 00:15:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you know how effective an online survey is? Or are you someone who wants to conduct online survey more effectively? If either of these descriptions fit you, then you don't need to worry! This course is designed to all people who are interested in online surveys! Description: What is an online survey? Do you know what the types of surveys are? This course is designed to introduce you to the online surveys and the types of surveys. This course will also discuss what kind of survey should be done that will suit your needs. Then you will be able to assess from these type of surveys if an online survey is a type you want to conduct. Furthermore, in this course, you will be introduced on how to give clear instructions on your surveys to avoid confusion from your participants. Then through this course, you will be taught the importance of the online survey and how it is effective to conduct market research and its convenience to both interviewers and participants. You will also be knowing what qualifications of a survey company should you choose to be able to gather the information needed, and lastly, you will be able to learn how to do tracking with your surveys. Who is the course for? Professionals who are helping people conduct surveys or the ones who conduct surveys like researchers, marketers and statisticians. People who have the interest to learn about surveys Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Online Surveying Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Economists Entrepreneurs Researchers Statisticians Survey Specialist. Chapter-01 Introduction to Online Surveys 00:30:00 Chapter-02 Identifying of Online Surveys 00:15:00 Chapter-03 Selecting the Right Surveys 01:00:00 Chapter-04 How to Pick the Right Surveys 00:30:00 Chapter-05 Way to Fill-Out Surveys 00:30:00 Chapter-06 Creating List of Online Survey Companies 01:00:00 Chapter-07 Tracking Your Surveys 00:30:00 Chapter-08 Conclusion 00:30:00 Mock Exam Mock Exam-Online Surveying Course 00:20:00 Final Exam Final Exam-Online Surveying Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Windows Office 365 Word web app is created so you can access your documents even without your computer. This is very convenient since your documents are accessible as long as you are connected to the internet. In this course, you will learn the necessary skills, knowledge and information about the Office 365 web interface. You will know how to upload a document to the Shared Documents library. Then know how to open a document in Reading View or Editing View. Who is the course for? Professionals who want to learn about the Office 365 Word Web App. People who have an interest in the basics and features of the Office 365 Word App. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 365 for Beginners course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Word 365 for Beginners Module One - Getting Started 01:00:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Viewing Web App Documents (I) 01:00:00 Module Four - Viewing Web App Documents (II) 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Font Formatting 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - The Insert Tools (I) 01:00:00 Module Eleven - The Insert Tools (II) 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Microsoft Word 365 for Beginners 00:20:00 Final Exam Final Exam- Microsoft Word 365 for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Windows 7 Basic - Video Training Course has been designed to help you understand what an operating system is and help you get accustomed to the Windows 7 environment at a basic level. The other topics include file organization and management, printers and devices, file protection and troubleshooting, the new features of Internet Explorer 8. Windows 7 has been a strong point for Microsoft's operating system line. Its interface has been appealing and user-friendly to the users. This course starts off with an introduction to the features of the OS interface and your ability to customize it for your needs. It has a very organized system of managing records of your files, libraries, and content. The OS keeps good communication with your device and keeps your files safe with the use of Windows Defender. These new features training will surely help you to get accustomed to Windows 7. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Basic - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Basic - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Windows 7 Environment The Windows 7 Desktop FREE 00:13:00 The Taskbar and Start Menu 00:01:00 Window Management 00:11:00 Windows Help and Support 00:04:00 Files, Folders, and Libraries Folders and Libraries 00:08:00 Working with Files 00:06:00 Managing Content Working with Windows Explorer 00:04:00 Searching for Content 00:02:00 Customizing the Environment Icons and Shortcuts 00:05:00 Gadgets 00:02:00 System Settings 00:06:00 Internet Explorer 8 Web Browsing 00:09:00 Tabbed Browsing 00:02:00 Web Searching 00:02:00 Customization 00:01:00 Multimedia Content 00:01:00 Mock Exam Mock Exam- Microsoft Windows 7 Basic - Video Training Course 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Basic - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Comunicando con Lenguaje Corporal 00:20:00 Módulo Tres: Leyendo el Lenguaje Corporal 00:30:00 Módulo Cuatro: Errores Relacionados con el Lenguaje Corporal 00:20:00 Módulo Cinco: Diferencias de Genero 00:30:00 Módulo Seis: Comunicación No Verbal 00:30:00 Módulo Siete: Expresiones Faciales 00:30:00 Módulo Ocho: El Lenguaje Corporal en los Negocios 00:20:00 Módulo Nueve: Las Mentiras y el Lenguaje Corporal 00:20:00 Módulo Diez: Mejorar El Lenguaje Corporal 00:30:00 Módulo Once: Combinando Las Palabras con Los Movimientos 00:20:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00

Description: Computer Specialist Diploma Course is intended for those who wants to gain computer skills and knowledge. It has modules which will give you all the ins and outs of operating on a personal computer and its broad applications. First of all, it will cover all the fundamental computing terms, input, output, and storage devices. You will also learn about the operating systems, interface and its applications. As you step up through the hierarchy of the basic to intermediate to expert levels, you will be exposed to several contents which will teach you about networking, internet basic, ergonomics, safeguarding your data from malware, customization, etc. And the end, you will have a profound knowledge about computers. Learning Outcomes: Realise the common computing concepts Figure out the difference between hardware and software, as well as how they work Realise the operations of information networks Be conscious of security measures as well as learn working safely Obtain knowledge of the primary steps of operating a computer, involving using the keyboard,mouse, and Windows desktop Become competent to manage and use files and folders with proficiency Get knowledge of how to implement the fundamental Windows Applications,at the same time, learn Wordpad, Notepad, Task Manager, Calculator, Paint and Internet Explorer. Understand general computing concepts Understand the difference between hardware and software, and how each works Understand how information networks operate Become aware of security concerns and how to work safely Learn the first steps of using a computer, including using the keyboard, mouse, and Windows desktop Be able to effectively manage and use files and folders Learn how to use the basic Windows applications, including WordPad, NotePad, Task Manager, Calculator, Paint, and Internet Explorer Basic computing terms The fundamental computing skills Anatomy of a PC Input, output, and storage devices Operating systems and applications Legal issues, including licensing of software Networking and Internet basics Computers in the workplace Telecommuting and the electronic world Ergonomics, safety, and the environment Being proactive about security Protecting your data Understanding malware Using the mouse, keyboard, and desktop Customizing your computer Printing Understand and using files and folders Basic Windows applications Working with a window Working with applications Browsing the Web Realise the common computing concepts Figure out the difference between hardware and software, and how they function Interpret how information networks work Be alert of security measures as well as how you can work safely Acquire the knowledge of operating the first steps of a computer, learn how to use the keyboard, mouse, as well as Windows desktop Become competent to proficiently handle and apply files and folders Attain knowledge of operating fundamental Windows applications, along with Wordpad, Notepad, Task Manager, Calculator, Paint and Internet Explorer Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Computer Specialist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Computer Specialist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 Module 02 Basic Terms 00:15:00 Advanced Terms 00:15:00 Networking Basics 00:15:00 Basic Internet Concepts 00:30:00 Internet Security 00:30:00 Computers in the Workplace 00:15:00 Tele-Commuting 00:15:00 The Electronic World 00:15:00 Ergonomics 00:15:00 Safety and the Environment 00:15:00 Being Proactive 00:15:00 Identifying Yourself 00:15:00 Protecting Your Data 01:00:00 Understanding Malware 00:15:00 Protecting Against Malware 00:15:00 Module 03 Application Basics 00:30:00 Basic Applications 01:00:00 Working with a Window 01:00:00 Working with WordPad 01:00:00 Working With Applications 01:00:00 Basics of Web Browsers 01:00:00 Browsing the Web 00:15:00 Working with Bookmarks 01:00:00 Working With Web Pages 01:00:00 Printing Web Pages 01:00:00 Module 04 First Steps 00:30:00 Basic Tasks 01:00:00 Using the Desktop 00:15:00 Customizing Your Computer 00:15:00 Printing 00:15:00 The Basics of Files and Folders 00:10:00 Managing Files and Folders, Part I 01:00:00 Managing Files and Folders, Part II 00:15:00 Viewing File or Folder Properties 00:30:00 Working With Files and Folders 00:30:00 Compressed Files 00:05:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: CompTIA or the Computing Technology Industry Association is a non-profit organisation that provides professional certificates for the IT industry. A license from CompTIA will increase your opportunity for career build-up. The CompTIA Certification - Complete Video Course course is the best choice for you if you want to obtain a professional degree in It. The course is taught in several sections and sub-sections. The CompTIA A+ 900 Certification series shows you the current knowledge and skills needed by today's IT professionals including configuring BIOS, motherboard, RAM types, PC installation, networking, etc. Then the CompTIA Network+ Certification provides in-depth information related to networking while the CompTIA Security+ section shows you how to secure your confidential data. Next, CompTIA Healthcare IT deals with the application of IT in the medical industry to provide excellent service to the patients while the CompTIA Linux+ course gives you a complete guide for the Linux Operating system. Finally, the CompTIA Advanced Security Practitioner (CASP) course will help you to know about the enterprise security architecture, security technology and resource technology so that you can determine the root of the security problem and solve the issues. CompTIA provides various certifications based on the different sectors of IT. The purpose of the bundled course is to prepare for those exams and at the same time to help you to gain the practical knowledge related to IT Sector. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Description: It is almost impossible to achieve anything in this world without proper training. You might be wondering of overnight success, but it does not work that way. With the help of this course, delve into the world of professional training and learn to understand the real value of training. In this course, you get to identify the most effective methods of training evaluation. More importantly, you can examine the most capable techniques to report the training outcomes, concerning a return on your investment. We want massive gratifications that comes from working with others to help them reach their potential as human beings. With myriad training methods taught in this course, it will help you reach that goal. Learning Outcomes: Exhibit your realisation of learning process and how to exploit all four learning methods in the classroom Exploit the major fundamentals of effective communication to launch a workshop. Apply different training methods to provoke participation Make a strategy and get ready for an productive training session Clarify the different stages of assessment and when to apply them Recognise upgraded improvement for tough circumstances Execute your eligibility to apply for a team presentation Relate the crucial contents for a training program Execute various techniques so as to program your design Examine competence for your preparation, research, as well as delivery of gorgeous contents Decode an instructive model Getting ready to launch a training program proposal At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Identify the most effective methods of training evaluation Recognise the most proficient strategies for training evaluation Relate the steps crucial for the necessary components of assessing the training results Learn tying the training measurements back to the original training objectives Examine the most proficient techniques so as to report the training results, involving a return on investment Narrate the way storyboarding switches on to better training results Execute storyboarding methods to generate a strong basis for training Plan designs for training applying storytelling so that it becomes memorable, persuasive, as well as rightly applicable for the audience Assess technology tools to help determine the steps that will produce the best learning experience required for ample training How training can include the use of humor and games Different types of games Methods to elicit participant buy-in How to apply humor principles in adult learning How to troubleshoot when games go badly How to develop their own games Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Trainer Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Trainer Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module - 1 Course Overview 00:15:00 Defining a Successful Training Program 00:05:00 What Makes a Successful Trainer? 00:15:00 A Word About Adult Learning 00:05:00 The Learning Process 00:05:00 Principles of Adult Learning 00:15:00 What's Your Type? How About Mine? 01:00:00 Applying the Learning Cycle 00:15:00 Extroverts and Introverts 00:15:00 The Training Process 00:15:00 Planning Training 00:15:00 Choosing Training Methods 00:15:00 Adding Games 00:15:00 Presentation Skills 01:00:00 Dealing with Difficult Trainees 00:15:00 On-the-Job Training 00:15:00 Module - 2 Course Overview 00:15:00 Program Design 00:30:00 Identifying Needs 00:30:00 The Training Model 01:00:00 The Program's Basic Outline 01:00:00 Evaluation Strategies 01:00:00 Defining Your Approach 01:00:00 Researching and Developing Content 00:15:00 Choosing Openings and Energizers 00:30:00 Creating Supporting Materials 00:15:00 Testing the Program 00:15:00 Creating Proposals 00:30:00 Building Rapport 00:15:00 Module - 3 Course Overview 00:15:00 A Closer Look at the Training Needs Analysis 00:30:00 Collecting Data 00:30:00 Diving Deeper Into the Data 00:30:00 Creating the Report 00:15:00 Module - 4 Course Overview 00:15:00 Five Strategies for Stickiness! 00:15:00 Designing a Program That Will Stick 00:15:00 Teaching Tips and Tricks 00:15:00 What Method is the Stickiest? 00:05:00 Following Up 00:15:00 Strategies for Taking Training Further 00:15:00 Module - 5 Course Overview 00:15:00 Setting the Framework 00:30:00 Kirkpatrick's Evaluation Model 00:45:00 The Return on Investment 00:45:00 Presenting Training Results 00:30:00 Module - 6 Course Overview 00:05:00 How Storytelling Can Boost Your Training Power 00:30:00 The Elements of a Powerful Story 00:45:00 Storyboarding Techniques 00:30:00 Bringing the Story to Life 00:30:00 Tools and Technology 00:15:00 Module - 7 Course Overview 00:15:00 Let's Have Some Fun! 00:15:00 Getting Everyone on Board 00:15:00 Choosing the Right Game 00:30:00 When Games Go Badly 00:15:00 Using Humor in Training 00:15:00 Wavy Lines 00:15:00 Quick and Easy Games 00:30:00 Creating a Game 00:15:00 Mock Exam Mock Exam- Complete Trainer Training Course 00:30:00 Final Exam Final Exam- Complete Trainer Training Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Diabetes is as of now a genuinely difficult therapeutic condition. Get all the information you require here. You'll find everything you have to think about diet, exercise, rest and stress management to turn around your diabetes and recover your well-being naturally. In this course, vital parts of diabetes are canvassed in detail. The course starts by characterizing what diabetes is, and lists the three sorts of diabetes and valuable insights about it. It also describes various other aspects, for example, side effects and symptoms that are related with the malady and how diabetes can be analyzed and anticipated. At last, the course portrays how a patient can live with diabetes and how family, companions, and associates can adapt to and support a person with diabetes. Who is the course for? People who are involved in diabetes management. Care workers. Care home managers. Healthcare professionals without specialist knowledge i.e. practice nurses as part of their continuous professional development (CPD). Healthcare assistants. People who work with people with diabetes. Individuals with diabetes and are interested to know more about the disease. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diabetes Awareness Course is a useful qualification to possess, and would be beneficial for the following professionals: Diabetes educator. Healthcare professional. Social worker. Lecturer. Coaches. Dietician. Chapter 01 What Is Diabetes Nutrition 01:00:00 Chapter 02 Diabetes Meal Plan & Nutrition 00:15:00 Chapter 03 Beginning Meal 00:30:00 Chapter 04 Avoid Sugar 00:15:00 Chapter 05 Dining Out For Diabetics 00:15:00 Chapter 06 Natural Remedy To Control Sugar Levels 00:15:00 Chapter 07 Fresh Vegetables And Fruits For Diabetics 00:15:00 Mock Exam Mock Exam- Diabetes Awareness Course 00:20:00 Final Exam Final Exam- Diabetes Awareness Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00