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24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Dialectical Behaviour Therapy (DBT) is a form of cognitive behavioural therapy, which incorporates mindfulness techniques. It is used to help people manage their daily life by introducing ways to reduce stress, eliminate negative thinking patterns and regulate their emotions. This Dialectical Behaviour Therapy (DBT) course is designed to provide learners with all the necessary skills and knowledge to treat a range of self-destructive behaviours, equipping them with the skills to fast-track their careers. This Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development & career progression more accessible than ever! Key Topics to be covered by Dialectical Behaviour Therapy (DBT): Approaches in counselling and psychotherapy The history and philosophy of DBT DBT strategies and practising mindfulness Treatment for psychological disorders The benefits and effectiveness of DBT The Dialectical Behaviour Therapy (DBT) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Dialectical Behaviour Therapy (DBT) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Dialectical Behaviour Therapy (DBT) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Dialectical Behaviour Therapy (DBT): Understand the concept of dialectics and the central role of mindfulness Gain all the fundamental skills to become an expert dialectal behaviour therapist Broaden your knowledge of the different approaches in counselling and psychotherapy Learn about the history and philosophy of Dialectical Behaviour Therapy and how this form of therapy has evolved Demonstrate a solid understanding of DBT treatments and approaches Fast track your career with a Skillset in Dialectical Behaviour Therapy (DBT) Skills You Will Gain Counselling Communication & interpersonal Active listening Relationship-building Take a step toward a brighter future! Why prefer this course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Dialectical Behaviour Therapy (DBT) course: Module 01: Introduction Module 02: What is Counselling & Psychotherapy Module 03: About Dialectical Behaviour Therapy Module 04: DBT Strategies & 'Life Skills' Module 05: Treatment by DBT Module 06: DBT for Psychological Disorders Module 07: Effectiveness of DBT Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Aspiring professionals looking to develop their understanding of Dialectical Behaviour Therapy (DBT) practices, theories and principles Those who want to secure a role in this field Anyone who is interested in Dialectical Behaviour Therapy (DBT) and wants to learn more about this topic Requirements This is an introductory training course, and there are no specific entry requirements for enrolment. Career path This Dialectical Behaviour Therapy (DBT) Training course will help you to kickstart a career in the therapy industry. You may work in a wide range of professional settings such as: Dialectal behaviour therapist (average salary is £30,405 yearly) Clinical Psychologist (average salary is £46,964 yearly) Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

The Proofreading and Copyediting is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Proofreading and Copyediting consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF certificate for only £4. Print copy by post is also available at an additional cost of £9.99. Course Content Module 1: Proofreading Basics Proofreading Basics 00:35:00 Module 2: Applying the Style Guide Applying the Style Guide 00:11:00 Module 3: Spelling and Grammar Spelling and Grammar 00:15:00 Module 4: Proofreading on Paper Proofreading on Paper 00:06:00 Module 5: Proofreading On-Screen Proofreading On-Screen 00:40:00 Module 6: Copy-Editing Basics Copy-Editing Basics 00:41:00 Module 7: Copy-Editing - The Use of Language Copy-Editing - the Use of Language 00:26:00 Module 8: Copy-Editing - Checking Accuracy and Facts Copy-Editing - Checking Accuracy and Facts 00:10:00 Module 9: Copy-Editing - The Beginning and The End Copy-Editing - the Beginning and the End 00:10:00 Module 10: Copy-Editing - Legal Checks Copy-Editing - Legal Checks 00:20:00 Module 11: Finding Work and Developing Your Career Finding Work and Developing Your Career 00:15:00 Mock Exam Mock Exam - Proofreading, Copy Editing & Fact-Checking 00:20:00 Final Exam Final Exam - Proofreading, Copy Editing & Fact-Checking 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

The Level 3 Equine Psychology Diploma offers a comprehensive understanding of the psychological aspects of horses. It covers various topics, including equine communicative behavior, reproduction, training, and unusual or problematic behaviors. Learning Outcomes: Gain insight into the basics of equine psychology and behavior. Understand the communicative behavior of horses and how they interact with each other and humans. Explore the behavior of stallions, mares, and foals during reproduction and development. Learn about training techniques for horses and building positive horse-human relationships. Study the environmental and social behavior of equines in various settings. Analyze equine locomotive behavior and how it relates to their well-being. Identify and address unusual and problematic behaviors in horses, such as anxiety or aggression. Why buy this Level 3 Equine Psychology Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Equine Psychology Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 3 Equine Psychology Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 3 Equine Psychology Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 3 Equine Psychology Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Equine Psychology Introduction to Equine Behaviour and Psychology 00:29:00 Module 02: Equine Communicative Behaviour Equine Communicative Behaviour 00:23:00 Module 03: Reproduction and Stallion Behaviour Reproduction and Stallion Behaviour 00:36:00 Module 04: Behaviour of Foals and Ponies Behaviour of Foals and Ponies 00:23:00 Module 05: Training Horses Training Horses 00:26:00 Module 06: Horse-Human Relationships Horse-Human Relationships 00:19:00 Module 07: Equines' Environmental and Social Behaviour Equines Environmental and Social Behaviour 00:22:00 Module 08: Equine Locomotive Behaviour Equine Locomotive Behaviour 00:25:00 Module 09: Unusual and Problematic Behaviour Unusual and Problematic Behaviour 00:31:00 Assignment Assignment - Level 3 Equine Psychology Diploma 00:00:00

The Criminology Diploma Level 3 course provides an in-depth understanding of criminology, covering topics such as criminal psychology, the influence of mental disorders, classification of crime, forensic science, criminal profiling, offender profiling, victimology, and the criminal justice system in England and Wales. Learning Outcomes: Develop a comprehensive understanding of criminal psychology and its significance in the study of criminal behavior. Gain insights into the influence of mental disorders on criminality and the role of mental health in the criminal justice system. Understand the classification of crime and the various typologies used in criminological analysis. Explore the fundamentals of forensic science and its applications in crime scene investigation and evidence analysis. Learn about the science, logic, and metacognition behind criminal profiling and its practical application in investigations. Understand the phases of profiling and the process of developing a profile of an unknown offender. Gain knowledge of offender profiling as a pragmatic solution and the role of behavioral investigative advice in criminal investigations. Explore victimology and its focus on the study of victims, including victim-offender relationships and the impact of crime on victims. Develop an understanding of the criminal justice system in England and Wales, including its structure, key components, and processes. Why buy this Criminology Diploma Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Criminology Diploma Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Criminology Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Criminology Diploma Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Criminology Diploma Level 3 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Criminology Diploma Level 3 Module 01: Understanding Criminal Psychology 00:28:00 Module 02: Influence of Mental Disorders 00:23:00 Module 03: Classification of Crime 00:15:00 Module 04: Forensic Science 00:30:00 Module 05: Criminal Profiling: Science, Logic and Metacognition 00:24:00 Module 06: Phases of Profiling 00:29:00 Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice 00:18:00 Module 08: Victimology 00:20:00 Module 09: The Criminal Justice System in England and Wales 00:16:00 Mock Exam Mock Exam - Criminology Diploma Level 3 00:20:00 Final Exam Final Exam - Criminology Diploma Level 3 00:20:00

The 'English (Spelling, Punctuation, and Grammar) Communication Skills Training' course is designed to enhance participants' English language proficiency by focusing on spelling, punctuation, and grammar. It covers the basics of grammar, sentence structure, questions, punctuation, capitalization, spelling, and provides insights into common mistakes with practical ways to improve communication skills. Learning Outcomes: Develop a strong foundation in English grammar, punctuation, and sentence structure. Understand the proper usage of questions, punctuation marks, and capitalization. Improve spelling skills and learn strategies to avoid common spelling errors. Identify and rectify common mistakes in writing and communication. Enhance overall communication skills through clear and accurate expression. Apply the learned grammar, spelling, and punctuation rules to construct grammatically correct sentences. Gain confidence in written and verbal communication in English. Why buy this English (Spelling, Punctuation and Grammar) Communication Skills Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the English (Spelling, Punctuation and Grammar) Communication Skills Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This English (Spelling, Punctuation and Grammar) Communication Skills Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This English (Spelling, Punctuation and Grammar) Communication Skills Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This English (Spelling, Punctuation and Grammar) Communication Skills Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum English (Spelling, Punctuation and Grammar) Communication Skills Training Module 01: Introduction to the Course 00:10:00 Module 02: Basics of Grammar 00:13:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Question 00:11:00 Module 06: Punctuation & Capitalisation 00:21:00 Module 07: Spelling 00:24:00 Module 08: Common Mistakes & Ways to Improve 00:18:00

Embark on a transformative journey with the 'Professional Development for Educators Course', designed meticulously to usher educators into a realm of multidimensional growth. This course meticulously intertwines pivotal elements of educational enhancement, allowing you to delve into innovative teaching and proficient classroom management strategies. You'll encounter a diverse tapestry of modules, each architecting a path that enriches your professional stature, ultimately fostering a holistic development indispensable for today's educational spheres. Explore quintessential domains like cultivating inclusive learning environments and managing work-life balance, weaving through a curriculum that's robust and intricately developed to meet the demanding needs of modern education. Our course ensures you navigate through the complexities and challenges of the educational sphere with newfound insights, techniques, and strategies, enabling a nurturing and progressive learning ambiance for your students. The amalgamation of theory and actionable strategies ensures that your journey is not just informative but also transformative. Learning Outcomes Develop adept classroom management strategies, ensuring a conducive and focused learning environment. Implement innovative teaching methods, enhancing engagement and comprehension amongst students. Establish and nurture inclusive learning environments, accommodating diverse student needs. Strengthen professional collaborations and networking, fostering collective educational development. Attain mastery in assessment strategies and constructive feedback, boosting student performance and learning. Why buy this Professional Development for Educators Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Professional Development for Educators Course for? Educators seeking to incorporate innovative teaching methodologies in their repertoire. Individuals aiming to foster and cultivate an inclusive learning environment. Professionals aspiring to balance work-life dynamics effectively, ensuring personal and career well-being. Educators wishing to build and expand their professional collaboration and networking within the industry. Those considering graduate studies as a mechanism for further professional development. Career path School Teacher: Average Salary Range: £25,000 - £40,000 Special Educational Needs Coordinator (SENCO): Average Salary Range: £27,000 - £45,000 Educational Consultant: Average Salary Range: £30,000 - £60,000 Curriculum Developer: Average Salary Range: £35,000 - £50,000 Education Administrator: Average Salary Range: £20,000 - £35,000 Learning and Development Manager: Average Salary Range: £35,000 - £55,000 Prerequisites This Professional Development for Educators Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Professional Development Introduction to Professional Development 00:18:00 Module 02: Classroom Management Strategies Classroom Management Strategies 00:17:00 Module 03: Innovative Teaching Methods Innovative Teaching Methods 00:13:00 Module 04: Assessment and Feedback Assessment and Feedback 00:12:00 Module 05: Cultivating Inclusive Learning Environments Cultivating Inclusive Learning Environments 00:11:00 Module 06: Professional Collaboration and Networking Professional Collaboration and Networking 00:11:00 Module 07: Managing Work-Life Balance and Well-Being Managing Work-Life Balance and Well-Being 00:12:00 Module 08: Graduate Study as Professional Development Graduate Study as Professional Development 00:16:00

Unlock the path to a fulfilling and impactful career with our Diploma in Occupational Therapy course. Dive into the realm of therapeutic care, where you'll learn to make a meaningful difference in the lives of individuals of all ages. From understanding the foundations of occupational therapy to mastering complex techniques, this comprehensive program equips you with the knowledge and skills needed to become a compassionate and proficient therapist. Whether you aspire to work with children, older adults, or individuals with complex needs, this course will pave the way for a rewarding career in occupational therapy. Learning Outcomes Gain a profound understanding of the principles of occupational therapy. Utilize anatomy and physiology knowledge to enhance therapeutic interventions. Provide effective therapy for children and individuals of all age groups. Develop expertise in occupational therapy techniques and interventions. Prepare for a fulfilling career in occupational therapy. Why choose this Occupational Therapy Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Occupational Therapy Diploma for? Individuals aspiring to become occupational therapists. Students pursuing a career in healthcare or therapeutic services. Healthcare professionals seeking to specialize in occupational therapy. Caregivers and educators interested in therapeutic interventions. Anyone passionate about making a positive impact on people's lives. Career path Occupational Therapist: £24,000 - £37,000 Senior Occupational Therapist: £34,000 - £46,000 Specialist Occupational Therapist: £38,000 - £50,000 Paediatric Occupational Therapist: £26,000 - £40,000 Rehabilitation Coordinator: £24,000 - £38,000 Mental Health Occupational Therapist: £28,000 - £43,000 Prerequisites This Diploma in Occupational Therapy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Occupational Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Occupational Therapy Introduction to Occupational Therapy 00:10:00 Module 02: Using Anatomy and Physiology for Therapy Using Anatomy and Physiology for Therapy 00:20:00 Module 03: Understanding Occupations Understanding Occupations 00:10:00 Module 04: Therapy for Children Therapy for Children 00:15:00 Module 05: Occupational Therapy for All Ages Occupational Therapy for All Ages 00:10:00 Module 06: Intervention and Education for Older Service Users Intervention and Education for Older Service Users 00:10:00 Module 07: Occupational Therapy for Complex Needs Occupational Therapy for Complex Needs 00:10:00 Module 08: Bonds and Relationships in Therapy Bonds and Relationships in Therapy 00:15:00 Module 09: Common Occupational Therapy Techniques Common Occupational Therapy Techniques 00:15:00 Module 10: Employment Structure and Daily Routines Employment Structure and Daily Routines 00:20:00 Module 11: Roles and Responsibilities of a Therapist Roles and Responsibilities of a Therapist 00:25:00

Overview 'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work.  In this Diploma in Customer Service & Handling Complaints course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time.  Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today. Why buy this Diploma in Customer Service & Handling Complaints? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Service & Handling Complaints you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Customer Service & Handling Complaints does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Customer Service & Handling Complaints was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Customer Service & Handling Complaints is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Overview The Diploma in People Management Training and Recruitment Process course offers comprehensive training in human resources and people management. Covering modules on HR introduction, employee recruitment and selection, training and development, performance appraisal, employee relations, motivation and counselling, workplace health and safety, employee termination, employer records and statistics, and essential UK employment law. Learning Outcomes: Develop a strong understanding of human resources management principles and practices. Acquire skills in employee recruitment and selection, identifying the right candidates for various roles. Learn techniques for employee training and development to enhance their skills and productivity. Understand the significance of performance appraisal management in evaluating employee performance. Gain insights into promoting positive employee relations, motivation, and counseling in the workplace. Learn strategies for ensuring workplace health and safety and safeguarding employee well-being. Familiarize yourself with the employee termination process, adhering to legal and ethical considerations. Understand the importance of employer records and statistics in effective people management. Acquire essential knowledge of UK employment law, including regulations and compliance requirements. Why buy this Diploma in People Management Training and Recruitment Process? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diploma in People Management Training and Recruitment Process there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to embark on a career in human resources. Managers seeking to enhance their team-leading capabilities. Business owners aiming to streamline their HR processes. Graduates desiring a foundational understanding of people management. HR professionals looking to update their knowledge with current UK legal standards. Prerequisites This Diploma in People Management Training and Recruitment Process does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in People Management Training and Recruitment Process was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Assistant: £18,000 - £25,000 Annually Recruitment Consultant: £22,000 - £30,000 Annually Training and Development Officer: £24,000 - £35,000 Annually HR Manager: £35,000 - £50,000 Annually Employee Relations Advisor: £28,000 - £40,000 Annually Health and Safety Coordinator: £22,000 - £30,000 Annually Course Curriculum Module 01: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 02: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Employee Relations Employee Relations 00:19:00 Module 06: Motivation and Counselling Motivation and Counselling 00:22:00 Module 07: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 08: Employee Termination Employee Termination 00:18:00 Module 09: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:30:00 Assignment Assignment - Diploma in People Management Training and Recruitment Process 00:00:00