2860 Courses delivered Online

The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.

There is perhaps more identity-related conflict than ever before, and it is becoming increasingly more public. These conflicts can create polarization in all areas of life, including the workplace, where it can lead to harmful consequences for an entire organization. And yet, instituting change on an organizational level is sometimes a challenge. This video is a great resource for helping team members understand the importance of cultural awareness and respecting the identity of others. It is a great compliment to any D&I training. Length: 2:48 Learning Objectives Analyze and identify various identity dimensions, including age, geography, gender, race, religion, social class, nationality, sexual identity, worldviews, ideologies, belief systems, core values, and narratives.;Recognize the multifaceted nature of identity-based conflicts and their impact on society, including incivility, inequality, and polarization.;Develop a heightened level of identity intelligence, enabling more self-awareness, strategic thinking, and confidence in interpersonal and professional interactions.;Explore the evolving rules and boundaries of identity-related discussions and conflicts in contemporary society.

Complete Pet Care Online Course The Online Animal Psychology Course has been designed to provide you with a wealth of knowledge and information regarding animal behaviors and how to deal with them. This course will cover the natural instincts and behaviors of dogs, cats, and other common pets. It includes domestication, and how to prevent psychiatric issues. You will also learn how pets think, learn and feel, why they exhibit certain behaviors and how to read their communication signs. The focus of this Pet First Aid & CPR is to provide you with the knowledge and experience to handle situations like cut pads, insect stings, snake-bites, chocolate poisoning, traffic accidents, choking and many more. In addition to all of that, you’ll learn how to assess the pet, conduct preventative care for your pets, provide first aid for the most severe emergencies and prioritise the most life-threatening emergencies. The Pet Business course is everyone who aims to become an entrepreneur or self-employed and is comfortable working around animals. Explore all the opportunities lying in the pet care business and become the owner of a successful business. The course trains you in grooming, bathing, day-caring, walking or even sitting the pets like a professional in providing services to your clients. In addition to that you get to explore how to start a Pet business, the fundamentals of operating a pet care center, the ethics in serving your clients and strategies to have them keep coming back, and some other relevant general business training. The program also introduces the essential license and policies related to the business to you and various methods of pet business marketing. Transform your enthusiasm into encouragement through the extensive training by Pet Business Certificate (UK) today! Course Curriculum Animal Psychology Module 01 Module 02 Module 03 Module 04 Canine First Aid & CPR Introduction Collapse & Unconsciousness and Cardiopulmonary Resuscitation Shock, Bleeding and Bandaging Fractures, Seizures, Choking and Drowning Heat Stroke, Hypothermia, Burns and Scalds Poisoning, Bites & Stings and Common Emergencies Managing a First Aid Scenario and Pet First Aid Kit Pet CPR Pet Business (Learn more about this online course)

Course Overview The Portuguese Language Course for Beginners is designed to introduce learners to the essentials of the Portuguese language, equipping them with the ability to communicate confidently in everyday situations. This course covers key aspects such as greetings, basic vocabulary, sentence structure, and conversational skills. Whether you are preparing for travel, work, or personal enrichment, this course provides a strong foundation for further language development. By the end of the course, learners will have gained the competence to understand and use common Portuguese expressions, engage in simple conversations, and appreciate the cultural nuances of Portuguese-speaking countries. With its clear structure and engaging approach, this course offers practical value by enhancing communication skills, boosting cultural understanding, and opening up new personal and professional opportunities. Course Description The Portuguese Language Course for Beginners offers a structured introduction to the language through a series of focused lessons. Learners will explore essential topics including basic grammar, vocabulary building, pronunciation techniques, and conversational etiquette. Each section of the course is designed to enhance comprehension and speaking abilities, fostering a gradual progression towards language confidence. Learners will also gain insights into Portuguese culture, helping them to apply their language skills in real-world contexts with sensitivity and awareness. The course combines interactive exercises, audio support, and accessible content to ensure an enriching learning experience. Upon completion, learners will have developed the linguistic tools necessary to engage in everyday Portuguese conversations, navigate simple social and professional interactions, and lay the groundwork for further language study. The course is ideal for those seeking a reliable and well-rounded entry point into Portuguese language acquisition. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 (See full curriculum) Who is this course for? Individuals seeking to communicate effectively in Portuguese during travel or relocation. Professionals aiming to expand career opportunities in Portuguese-speaking markets. Beginners with an interest in learning a new language for cultural enrichment. Students or enthusiasts looking to build foundational language skills for academic or personal growth. Career Path Translator or Interpreter (Entry-Level) Customer Service Representative in multilingual environments Travel and Tourism Assistant International Sales or Business Support Officer Language Tutor (Beginner Level) Cultural Exchange Programme Coordinator

Course Overview Forensic Science offers a fascinating exploration into the scientific methods and psychological insights used within criminal investigations. This course introduces learners to the essential theories, techniques, and applications that define forensic practice today. By combining elements of forensic psychology and investigative research, learners will develop an understanding of how criminal behaviour is analysed and interpreted. The course provides practical value by equipping participants with knowledge that is highly relevant to careers in criminal justice, law enforcement, and psychological assessment. Upon completion, learners will have gained the ability to critically assess criminal behaviour, contribute to investigative processes, and understand the psychological mechanisms underpinning criminal acts. Whether pursuing a career in forensic science or simply seeking to expand knowledge in this compelling field, participants will finish the course with strengthened analytical skills, enhanced professional insight, and a robust foundation in forensic applications. Course Description This comprehensive Forensic Science course delves deeply into key topics including research methods in forensic psychology, theories of offending, personal attributes of offenders, and the role of forensic psychology in police investigations and courtroom proceedings. Learners will engage with contemporary theories and case studies that illustrate how forensic science supports the criminal justice system. Through structured modules, participants will explore how psychological principles are applied during investigations, how offender profiles are constructed, and how expert psychological evidence is presented in court. The course is designed to build critical thinking, behavioural analysis, and evidence evaluation skills. With its structured approach and accessible format, the course caters to a broad range of learners, from those new to the discipline to those seeking to advance their professional capabilities. By the end, learners will have a thorough grounding in forensic science, enhancing their career prospects across various sectors. Course Modules Module 01: Introduction Module 02: Research Methods in Forensic Psychology Module 03: Theories of Offending Module 04: Personal Attributes of Offenders Module 05: Forensic Psychology in Police Investigations Module 06: Forensic Psychology in the Courtroom Module 07: Forensic Psychology in Practice (See full curriculum) Who is this course for? Individuals seeking to build a strong foundation in forensic science and psychology. Professionals aiming to enhance their understanding of forensic applications within the criminal justice sector. Beginners with an interest in criminal behaviour, psychology, or law enforcement. Students considering a future career in criminology, psychology, or legal support services. Career Path Forensic Science Technician Criminal Behaviour Analyst Forensic Psychologist Assistant Law Enforcement Officer Court Liaison Specialist Victim Support Worker Criminal Justice Policy Advisor Research Assistant in Criminology and Psychology

Course Overview The British Sign Language (BSL) Level 1 & 2 course offers a comprehensive foundation for learners keen to develop effective communication skills within the Deaf community. This course covers key vocabulary, everyday conversations, and cultural understanding across two recognised qualification levels. Through engaging modules, learners will build confidence in signing across a range of topics including greetings, family, transport, work, health, and leisure activities. The course provides a flexible learning experience, enabling learners to study at their own pace while gradually advancing from basic to more complex sign language structures. By the end of the course, learners will be able to confidently engage in conversations, describe people, express opinions, and interpret dialogues with greater fluency. Whether for personal growth, professional development, or community involvement, this course equips learners with the communication tools needed to create more inclusive and supportive environments for Deaf individuals. Course Description The British Sign Language (BSL) Level 1 & 2 course is structured to guide learners through a progressive journey, starting with the alphabet, fingerspelling, and simple daily interactions, before advancing to complex dialogues and storytelling. Key topics include family life, the home environment, weather, transport, work, hobbies, shopping, health, and holidays. Learners will engage with a variety of video dialogues—both with and without voice-over and subtitles—designed to enhance visual communication skills and comprehension. This learning experience not only builds practical sign language ability but also deepens understanding of Deaf culture, encouraging effective and respectful communication. With a focus on clarity, repetition, and gradual development, learners will acquire the skills needed to hold structured conversations, ask and respond to questions, and share detailed personal or professional information in BSL. The course aims to support learners in becoming confident and culturally aware communicators across different social and professional contexts. Course Modules Module 01: British Sign Language (BSL) Level 1 Online Course Module 02: Alphabet Fingerspelling and Names Practice Module 03: Greetings Module 04: Family, Question Forms and Family Story Module 05: Rooms in the House Vocabulary Module 06: Colours Module 07: Questions and Statements about the Home Module 08: Animals Module 09: Numbers and Money Module 10: Time and Months of the Year Module 11: Describing Ages Module 12: Weather Module 13: Transport Module 14: Directions Module 15: Hobbies Module 16: Work Module 17: Food and Drink Module 18: Dialogues (No Voice, No Subtitles) Module 19: Dialogues (With Voice and Subtitles) Module 20: Bonus: 5 Stories (With Voice and Subtitles) Module 21: Bonus: 5 Stories (No Voice Over) Module 22: Level 2 British Sign Language Module 23: Family Vocabulary Module 24: Describing People and Animals Module 25: Activities at School Module 26: Jobs and Activities at Work Module 27: Time Module 28: Activities in the Home Module 29: Leisure Activities Module 30: Opinions, Likes and Dislikes Module 31: Illnesses and Health Module 32: Eating and Drinking Module 33: Shopping and Spending Module 34: Travel and Holidays Module 35: Level 2 Dialogues (Without Voice and Subtitles) Module 36: Level 2 Dialogues (With Voice Over and Subtitles) Module 37: 5 Stories (No Voice Over and No Subtitles) Module 38: 5 Stories (With Voice Over and Subtitles) Module 39: Level 2 BSL Dialogues and Stories (See full curriculum) Who is this course for? Individuals seeking to communicate confidently with the Deaf community. Professionals aiming to enhance communication skills in inclusive workplaces. Beginners with an interest in sign language and Deaf culture. Teachers, healthcare workers, and public service providers. Parents, family members, or friends of Deaf individuals. Career Path BSL Interpreter (after further study and qualifications) Communication Support Worker Deaf Support Assistant Special Educational Needs (SEN) Teaching Assistant Community Support Worker Customer Service Advisor in accessible services Healthcare and Social Care Assistant Voluntary roles supporting Deaf organisations

IT Security & Computer Maintenance Training Open up your IT passion by unlocking our IT Security & Computer Maintenance Training course! Do you want to begin a career as a professional in IT security? Do you want to expand your knowledge about IT security? With the help of this IT Security & Computer Maintenance Training course, you'll be more determined than ever to advance your professional career and broaden your knowledge in this IT security area. Although they sound similar, information security and IT security refer to different types of security. Information security refers to the practices and tools used to prevent unauthorised access to sensitive corporate data, whereas IT security is the protection of digital data through computer network security. Even though maintaining IT security may be expensive, a significant breach may cost a company far more. This IT Security & Computer Maintenance Training Course will provide you with a solid foundation so that you can develop the confidence to become an expert in IT Security and acquire more sophisticated skills to fill in the gaps for increased effectiveness and productivity. If you think you have what it takes to enter this IT security field, an IT security course can help you with your initial training and job preparation. IT Security is ready with all the necessary data that is meant to instruct and direct people in the requirements for this position. Don't wait any longer. Enrol in our IT Security & Computer Maintenance Training course to become a certified IT security professional. IT Security & Computer Maintenance Training Course This Criminology and IT Security & Computer Maintenance Training Course includes a FREE PDF Certificate. Lifetime access to this IT Security & Computer Maintenance Training Course Instant access to this Criminology and IT Security & Computer Maintenance Training Course Get FREE Tutor Support to this IT Security & Computer Maintenance Training Course IT Security & Computer Maintenance Training Ignite your passion with our IT Security & Computer Maintenance Training course! Ready to start a career in IT Security & Computer Maintenance Training? This course equips you with foundational skills to secure digital data and network systems, essential for preventing costly breaches. You’ll learn the critical distinctions between information security and IT Security & Computer Maintenance Training, gaining advanced tools for productivity and effectiveness. Develop the confidence to excel as a certified professional in IT Security & Computer Maintenance Training. Don’t miss out—enrol today and set yourself up for success in this vital field! Who is this course for? IT Security & Computer Maintenance Training Anyone who wants to work in the IT industry can take our IT Security & Computer Maintenance Training course. Requirements IT Security & Computer Maintenance Training To enrol in this IT Security & Computer Maintenance Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our IT Security & Computer Maintenance Training Course. Be energetic and self-motivated to complete our IT Security & Computer Maintenance Training Course. Basic computer Skill is required to complete our IT Security & Computer Maintenance Training Course. If you want to enrol in our IT Security & Computer Maintenance Training Course, you must be at least 15 years old. Career path IT Security & Computer Maintenance Training Many doors in the job market will be made available by the IT Security & Computer Maintenance Training course. For instance, an IT technician, a cyber security analyst, or a penetration tester. The average salary for IT Security & Computer Maintenance Training professionals in the UK ranges between £60,000 and £100,000 per annum.

Level 1 Introductory Certificate in Caring for Children Under Five Would you like to work with children as a career? With this Level 1 Introductory Certificate in Caring for Children Under Five, you will learn vital skills related to play, growth, and appropriate feeding for children. This Level 1 Introductory Certificate in Caring for Children Under Five course prepares you to work in nurseries or other childcare settings. Moreover, the Level 1 Introductory Certificate in Caring for Children Under Five course helps to make a personal progression plan and be organised. Through the Level 1 Introductory Certificate in Caring for Children Under Fivecourse, you can understand a child's emotions, and social needs and provide a safe environment. Overall, all the care-related topics are covered in our Level 1 Introductory Certificate in Caring for Children Under Five course to make you a professional individual. To follow your goals and acquire the experience, abilities, and information necessary to work with children under the age of five, enrol in our Level 1 Introductory Certificate in Caring for Children Under Five course. Learning Outcomes Of Level 1 Introductory Certificate in Caring for Children Under Five After completing this Level 1 Introductory Certificate in Caring for Children Under Five course, learners will be able to: Know techniques to improve your own organisational skills with Level 1 Introductory Certificate in Caring for Children Under Five. How to develop a personal progression plan and provide an activity to support children’s emotional and social needs are explained in Level 1 Introductory Certificate in Caring for Children Under Five. Level 1 Introductory Certificate in Caring for Children Under Five helps to understand planning a safe childcare environment. You can enhance your understanding by providing an activity to encourage children to eat healthily through the Level 1 Introductory Certificate in Caring for Children Under Five. Special Offers of this Level 1 Introductory Certificate in Caring for Children Under Five Course This Level 1 Introductory Certificate in Caring for Children Under Five Course includes a FREE PDF Certificate Lifetime access to this Level 1 Introductory Certificate in Caring for Children Under Five Course Instant access to this Level 1 Introductory Certificate in Caring for Children Under Five Course Get FREE Tutor Support to this Level 1 Introductory Certificate in Caring for Children Under Five Course Level 1 Introductory Certificate in Caring for Children Under Five Level 1 Introductory Certificate in Caring for Children Under Five Prepare for a rewarding career in childcare with the Introductory Level 1 Introductory Certificate in Caring for Children Under Five course. This course equips you with essential skills to thrive in nurseries and childcare settings. You'll learn how to create a personal progression plan while staying organized, ensuring you’re ready for the challenges ahead. Through the Introductory Level 1 Introductory Certificate in Caring for Children Under Five, you'll gain insights into understanding a child's emotions and social needs, enabling you to provide a safe and nurturing environment. Enroll now to cover all vital care-related topics and become a confident and professional childcare provider! Who is this course for? Level 1 Introductory Certificate in Caring for Children Under Five This Level 1 Introductory Certificate in Caring for Children Under Five course is designed for anyone who wants to develop their knowledge of the childcare industry. Requirements Level 1 Introductory Certificate in Caring for Children Under Five To enrol in this Level 1 Introductory Certificate in Caring for Children Under Five Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Caring for Children Under Five Course. Be energetic and self-motivated to complete our Caring for Children Under Five Course. Basic computer Skill is required to complete our Caring for Children Under Five Course. If you want to enrol in our Caring for Children Under Five Course, you must be at least 15 years old. Career path Level 1 Introductory Certificate in Caring for Children Under Five This Level 1 Introductory Certificate in Caring for Children Under Five course may lead you to a variety of career opportunities. Such as nursery, childcare education or early years education.

IT Security: IT Security Open up your IT passion by unlocking our IT security course! Do you want to begin a career as a professional in IT security? Do you want to expand your knowledge about IT security? With the help of this IT Security course, you'll be more determined than ever to advance your professional career and broaden your knowledge in this IT security area. Although they sound similar, information security and IT security refer to different types of security. Information security refers to the practices and tools used to prevent unauthorised access to sensitive corporate data, whereas IT security is the protection of digital data through computer network security. Even though maintaining IT security may be expensive, a significant breach may cost a company far more. This IT Security Course will provide you with a solid foundation so that you can develop the confidence to become an expert in IT Security and acquire more sophisticated skills to fill in the gaps for increased effectiveness and productivity. If you think you have what it takes to enter this IT security field, an IT security course can help you with your initial training and job preparation. IT Security is ready with all the necessary data that is meant to instruct and direct people in the requirements for this position. Don't wait any longer. Enrol in our IT security course to become a certified IT security professional. Main Course: IT security Course Free Courses are including with this IT Security: IT Security Course Along with The IT Security: IT Security Course, We Offer a free Cyber Security Course Special Offers of this IT Security: IT Security Course This IT Security: IT Security Course includes a FREE PDF Certificate. Lifetime access to this IT Security: IT Security Course Instant access to this IT Security: IT Security Course Get FREE Tutor Support to this IT Security: IT Security Course IT Security: IT Security Operating environments are a prerequisite for success in the IT security field for an IT security specialist. Experts in the field have created our IT Security Training Course to give you a complete grasp of the subject, including important ideas, practical tips, and in-depth knowledge. Who is this course for? IT Security: IT Security Anyone who wants to work in the IT industry can take our It Security course. Requirements IT Security: IT Security To enrol in this IT Security: IT Security Course, students must fulfil the following requirements. To join in our IT Security: IT Security Course, you must have a strong command of the English language. To successfully complete our IT Security: IT SecurityCourse, you must be vivacious and self driven. To complete our IT Security: IT SecurityCourse, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this IT Security: IT SecurityCourse. Career path IT Security: IT Security Many doors in the job market will be made available by the IT Security course. For instance, an IT technician, a cyber security analyst, or a penetration tester.The average salary for IT security professionals in the UK ranges between £60,000 and £100,000 per annum.

Cyber Security: Level 5 Diploma in Cyber Security Open up your Cyber Security passion by unlocking our Cyber Security course! Do you want to begin a career as a professional in Cyber Security? Do you want to expand your knowledge about Cyber Security? With the help of this Cyber Security course, you'll be more determined than ever to advance your professional career and broaden your knowledge in this Cyber Security area. Although they sound similar, information security and Cyber Security refer to different types of security. Information security refers to the practices and tools used to prevent unauthorised access to sensitive corporate data, whereas Cyber Security is the protection of digital data through computer network security. Even though maintaining Cyber Security may be expensive, a significant breach may cost a company far more. This Cyber Security Course will provide you with a solid foundation so that you can develop the confidence to become an expert in Cyber Security and acquire more sophisticated skills to fill in the gaps for increased effectiveness and productivity. If you think you have what it takes to enter this Cyber Security field, an Cyber Security course can help you with your initial training and job preparation. Cyber Security is ready with all the necessary data that is meant to instruct and direct people in the requirements for this position. Don't wait any longer. Enrol in our Cyber Security course to become a certified Cyber Security professional. Special Offers of this Cyber Security: Cyber Security Course This Cyber Security: Cyber Security Course includes a FREE PDF Certificate. Lifetime access to this Cyber Security: Cyber Security Course Instant access to this Cyber Security: Cyber Security Course Get FREE Tutor Support to this Cyber Security: Cyber Security Course Cyber Security: Level 5 Diploma in Cyber Security Understanding the nuances between Cyber Security and IT Security is essential for safeguarding your business. Our Cyber Security course dives into these critical distinctions—equipping you with the tools to prevent unauthorized access to sensitive data through best practices in Cyber Security and network defense. While investing in Cyber Security measures might seem costly, the price of a data breach can be exponentially higher, affecting finances, reputation, and trust. Join our Cyber Security training to strengthen your defenses and ensure comprehensive protection for your digital assets, enabling your company to thrive in today’s digital-first landscape. Who is this course for? Cyber Security: Level 5 Diploma in Cyber Security Anyone who wants to work in the Cyber industry can take our Cyber Security: Cyber Security course. Requirements Cyber Security: Level 5 Diploma in Cyber Security To enrol in this Cyber Security: Cyber Security Course, students must fulfil the following requirements. To join in our Cyber Security: Cyber Security Course, you must have a strong command of the English language. To successfully complete our Cyber Security: Cyber Security Course, you must be vivacious and self driven. To complete our Cyber Security: Cyber Security Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Cyber Security: Cyber Security Course. Career path Cyber Security: Level 5 Diploma in Cyber Security Many doors in the job market will be made available by the IT Security course. For instance, an IT technician, a cyber security analyst, or a penetration tester.The average salary for Cyber Security professionals in the UK ranges between £60,000 and £100,000 per annum.