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28366 Courses delivered Online

Adobe Dreamweaver CC - Part 2

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is most valuable for individuals who have been given responsibilities to create or maintain a website. It will also be valuable for new web designers, web developers, and graphic artists who want to extend their skills in creating complete websites. Learning how to use Dreamweaver CC will enable the practitioner to create web pages and sites in the most efficient manner. This course can also be used to help prepare students to take the Adobe Certified Associate (ACA) exam. Overview Upon successful completion of this course, you will be able to develop interactive and engaging websites that are compatible with multiple display devices. You will: ?Identify website requirements.?Create layouts.?Format web pages.?Create forms.?Integrate media files with Dreamweaver.?Manage website files. In this course, you will use Adobe Dreamweaver CC to create fluid CSS layouts, implement mobile integration techniques, and share files over a server to work in a collaborative manner. Identifying Website Requirements Examine Website Design Considerations Examine Website Performance Parameters Creating Layouts Create a Fluid Layout Manage a Layout by Using CSS Formatting Web Pages Format Content in Code View Apply Advanced CSS Tools Add Behaviors Manage Links and Files Creating Forms Add a Form Container and Elements Validate a Form Integrating Media Files with Dreamweaver Integrate Photoshop Files in Dreamweaver Insert Video, Audio, and Mobile Files Implement PhoneGap Integration Managing Website Files Preview and Test a Website Share Website Files with Other Users Synchronize Website Files Additional course details: Nexus Humans Adobe Dreamweaver CC - Part 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Adobe Dreamweaver CC - Part 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Adobe Dreamweaver CC - Part 2
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DP-050T00 Migrate SQL workloads to Azure

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for The audience for this course is data professionals and data architects who want to learn about migrating data platform technologies that exist on Microsoft Azure and how existing SQL based workloads can be migrated and modernized. The secondary audience for this course is individuals who manage data platforms or develop applications that deliver content from the existing data platform technologies. Overview Understand Data Platform Modernization Choose the right tools for Data Migration Migrate SQL Workloads to Azure Virtual Machines Migrate SQL Workloads to Azure SQL Databases Migrate SQL Workloads to Azure SQL Database Managed Instance In this course, the students will explore the objectives of data platform modernization and how it is suitable for given business requirements. They will also explore each stage of the data platform modernization process and define what tasks are involved at each stage, such as the assessment and planning phase. Students will also learn the available migration tools and how they are suitable for each stage of the data migration process. The student will learn how to migrate to the three target platforms for SQL based workloads; Azure Virtual Machines, Azure SQL Databases and Azure SQL Database Managed Instances. The student will learn the benefits and limitations of each target platform and how they can be used to fulfil both business and technical requirements for modern SQL workloads. The student will explore the changes that may need to be made to existing SQL based applications, so that they can make best use of modern data platforms in Azure. Introducing Data Platform Modernization Understand Data Platform Modernization Understanding the stages of migration Data Migration Paths Choose the right tools for Data Migration Discover the Database Migration Guide Build your data estate inventory using Map Toolkit Identify Migration candidates using Data Migration Assistant Evaluate a Data workload using Database Experimentation Assistant Data Migration using Azure Database Migration Service Migrate non-SQL Server workloads to Azure using SQL Migration Assistant Migrating SQL Workloads to Azure Virtual Machines Considerations of SQL Server to Azure VM Migrations SQL Workloads to Azure VM Migration Options Implementing High Availability and Disaster Recovery Scenarios Migrate SQL Workloads to Azure SQL Databases Choose the right SQL Server Instance option in Azure Migrate SQL Server to Azure SQL DB offline Migrate SQL Server to Azure SQL DB online Load and Move data to Azure SQL Database Migrate SQL Workloads to Azure SQL Database Managed Instance Evaluate migration scenarios to SQL Database Managed Instance Migrate to SQL Database Managed instance Load and Move data to SQL Database Managed instance Application Configuration and Optimization

DP-050T00 Migrate SQL workloads to Azure
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Cisco Service Provider 5G Technologies Foundations v1.0 (SPMBL100)

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is designed for network and software engineers and hold job roles such as: Network administrator Network engineer Network manager System engineer Project manager Network designer Overview After taking this course, you should be able to: Describe mobile network architecture basics List enabling technologies for 5G and describe 5G key use cases Perform basic operations on a Cisco 5G NSA mobile packet core Describe the Cisco 5G Converged SDN Transport Architecture Describe Cisco NFVI and perform basic operations using Cisco ESC and Cisco Virtualized Infrastructure Manager (VIM) Describe Cisco service provider automation and orchestration solutions to deploy and manage 5G network functions Describe the Cisco Ultra Cloud Core architecture and deploy the Cisco SMI Explain the 5G ready distributed Telco DC with Cisco ACI solution Describe the Cisco 5G security architecture The Cisco Service Provider 5G Technologies Foundations (SPMBL100) v1.0 course introduces mobile network components, basic 5G concepts, and features of 5G technology including faster data speeds, higher device capacity, and improved user experience. You will examine the mobile packet core solutions, 5G transport architecture, and Cisco© automation and orchestration tools used in 5G networks. You will also learn about the Cisco 5G Non-standalone (NSA) and the Cisco Ultra Cloud Core 5G standalone (SA) platform solutions, the Cisco 5G converged Software-Defined Networking (SDN) transport architecture, and Cisco edge computing solutions. You will study the Cisco Network Function Virtualization (NFVI) architecture, Cisco Network Services Orchestrator (NSO), and Cisco Elastic Services Controller (ESC). You will learn how 5G is distributed with Telco Data Center (DC) with Cisco Application Centric Infrastructure (Cisco ACI©). And finally, Zero-Touch Provisioning (ZTP), Cisco Crosswork?, and the Cisco 5G security architecture will also be presented. Mobile Network Fundamentals 5G Key Use Cases Examining Mobile Network Components Enabling Technologies for 5G Introduction to 5G NR Characteristics Cloud Radio Access network (RAN) Cisco 5G NSA Solution 5G NSA Basics 5G NSA StarOS Configurations Cisco 5G Converged SDN Transport Architecture Cisco 5G Transport Ready Devices Application Awareness and Network Slicing with Segment Routing Cisco NFV Infrastructure, Cisco Virtualized Network Functions (VNFs), Cisco VIM, and Cisco ESC NFVI and SDN Architecture Overview Cisco VIM Pod Configurations Cisco Service Provider Automation and Orchestration Telemetry Basics ZTP Fundamentals Cisco Ultra Cloud Core Cisco Ultra Cloud Core Basics Kubernetes and Docker Fundamentals 5G Ready Distributed DC with Cisco ACI Cisco ACI in Telco Data Centers 5GC Deployment Mitigating Threats in 5G Introduction to 5G Cybersecurity Risks Mitigating 5G Cybersecurity Risks

Cisco Service Provider 5G Technologies Foundations v1.0 (SPMBL100)
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CertNexus Data Science for Business Professionals (DSBIZ)

By Nexus Human

Duration 0.5 Days 3 CPD hours This course is intended for This course is designed for business leaders and decision makers, including C-level executives, project managers, HR leaders, Marketing and Sales leaders, and technical sales consultants, who want to increase their knowledge of and familiarity with concepts surrounding data science. Other individuals who want to know more about basic data science concepts are also candidates for this course. This course is also designed to assist learners in preparing for the CertNexus DSBIZ™ (Exam DSZ-110) credential. Overview In this course, you will identify how data science supports business decisions. You will: Explain the fundamentals of data science Describe common implementations of data science. Identify the impact data science can have on a business The ability to identify and respond to changing trends is a hallmark of a successful business. Whether those trends are related to customers and sales or to regulatory and industry standards, businesses are wise to keep track of the variables that can affect the bottom line. In today's business landscape, data comes from numerous sources and in diverse forms. By leveraging data science concepts and technologies, businesses can mold all of that raw data into information that facilitates decisions to improve and expand the success of the business. Data Science Fundamentals What is Data Science? Types of Data Data Science Roles Data Science Implementation The Data Science Lifecycle Data Acquisition and Preparation Data Modeling and Visualization The Impact of Data Science Benefits of Data Science Challenges of Data Science Business Use Cases for Data Science Additional course details: Nexus Humans CertNexus Data Science for Business Professionals (DSBIZ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Data Science for Business Professionals (DSBIZ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CertNexus Data Science for Business Professionals (DSBIZ)
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ICM-WA-CT-Installing and Configuring Meraki MR Wireless Aps

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, Monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MR/MS/MV devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MR Access Points Monitor Meraki Network Health Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MR Access Points. Students will also learn how to configure the Meraki Dashboard, troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki MX Security Appliances Overview Meraki SD-WAN Overview Meraki MR Wireless Access Points Overview Cisco Meraki Systems Manager Overview Cisco Meraki MV Vision Security Cameras Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki MR Wireless Meraki MR Wireless Overview Meraki 2.5G Multigigabit (MGig) Wireless Meraki Mesh Routing Meraki?s solution for RF Environments Securing Guest Wireless Bluetooth Integrated Analytics Meraki Location Heatmap High Density Wireless Zero-Touch Provisioning for Wireless Dedicated Scanning Radio for Rouges and Interference Mounting indoor and Outdoor Antennas Meraki MR Licensing IEEE 802.11 Wireless LAN Standards Site Survey & Design for ensuring connectivity and user experience Meraki AP Models Overview Configuring Meraki APs Configuring SSIDs Firewall & Traffic Shaping Configuration for Wireless Monitoring Meraki APs Trouble Shooting

ICM-WA-CT-Installing and Configuring Meraki MR Wireless Aps
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Change Management

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. Overview This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Preparing for Change Defining Your Strategy Building the Team Identifying the WIFM What's in it for Me? Building Support Understanding Change Influences on Change Common Reactions to Change Tools to Help the Change Process Managing the Change Change Readiness Audit Stakeholder analysis Developing a Change Management Plan Developing a Communication Plan Implementing the Plans Gaining Support Gathering Data Addressing Concerns and Issues Evaluating and Adapting Making it All Worthwhile Leading Status Meetings Celebrating Successes Sharing the Results and Benefits Using Appreciative Inquiry The Four Stages The Purposes of Appreciative Inquiry Examples and Case Studies Bringing People to Your Side A Dash of Emotion Plenty of Facts Building Resiliency What is Resiliency? Why is It Important? Five Easy Steps for the Leader and the Individual Building Flexibility What is Flexibility? Why is it Important? Five Easy Steps for the Leader and the Individual Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Additional course details: Nexus Humans Change Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Change Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Change Management
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Ruckus ICX 200 Administrator Training Course

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is designed for network administrators, system administrators, network architects, systems engineers, and technical support engineers who are involved with advanced installation, configuration, maintenance, and basic troubleshooting of Ruckus ICX products. Overview Upon successful completion of this course, the student will be able to: Describe Ruckus ICX hardware Configure and implement management protocols on Ruckus equipment Configure and implement monitoring and reporting features on Ruckus equipment including syslogs and sFlow Perform hardware troubleshooting and support functions Perform firmware upgrades Configure, implement, and maintain Layer 2 STP protocols (RSTP, MSTP, PVST) Configure and manage VLANs, Virtual Ethernet routed interfaces, topology groups, and Q-in-Q Configure, deploy and maintain Link Aggregation Groups (LAGS) Describe, configure, and maintain Multi-Chassis Trunking (MCT) Integrate MCT with VRRPe for redundancy Identify PoE-capable products Configure and manage Ruckus ICX switches in a PoE environment Configure, implement, and maintain the OSPF routing protocol Configure, implement, and maintain QoS This course provides an in-depth study of the Ruckus ICX family of products and how they are utilized in an enterprise network. The course covers core competencies of configuration, operations and maintenance of Ruckus ICX products. This course also covers core L2/L3 protocol configurations including STP family, OSPF, QoS, and Ruckus proprietary protocols and technology including MCT, VRRPe and FDP. This course provides an in-depth study of the Ruckus ICX family of products and how they are utilized in an enterprise network. The course covers core competencies of configuration, operations and maintenance of Ruckus ICX products. This course also covers core L2/L3 protocol configurations including STP family, OSPF, QoS, and Ruckus proprietary protocols and technology including MCT, VRRPe and FDP. Additional course details: Nexus Humans Ruckus ICX 200 Administrator Training Course training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Ruckus ICX 200 Administrator Training Course course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Ruckus ICX 200 Administrator Training Course
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OE98 Introduction to IBM i for New Users

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for new users employed in a data processing environment who are new to Power Systems with IBM i. Overview After completing this course, you should be able to:Explain the functions supported by IBM i operating systemsExplain Power System with IBM i models and generationsExplain which applications are supportedSign on / off the systemUse the display station keyboardUse the online help that is availableUse the different interfaces available for IBM iUnderstand how objects are managedEnter control language (CL) commandsSend and receive messages and work with message queuesManage work and outputExplain basic security concepts on IBM i In this classroom course, you will learn basic concepts and skills you need to be productive users on Power Systems with IBM i. With plenty of hands-on lab exercises, we show everything from signing onto the available user interfaces; green screen environment and IBM Navigator for i.You will learn how objects are managed on the system and how you display these objects. You will learn to use control language (CL) commands (fast path) and how to work with and manage messages on the system. Students will also learn how to the system manages work and how you manage your printouts. Lastly, students will also get a basic overview of security. Introduction and overview to IBM iUsing the 5250 emulation interfaceOverview of IBM I Access Client SolutionsUsing IBM Navigator for iUsing the messages function on IBM iUsing CL commands on IBM iManaging objects on IBM iManaging your work on IBM iIBM i security overviewAdditional education Additional course details: Nexus Humans OE98 Introduction to IBM i for New Users training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the OE98 Introduction to IBM i for New Users course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

OE98 Introduction to IBM i for New Users
Delivered OnlineFlexible Dates
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ICM-MXSA-CT-Installing and Configuring Meraki MX Security Appliances

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MR/MS/MV devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MX Firewalls Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MX Firewalls. Students will also learn how to configure the Meraki Dashboard Students will troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki MX Security Appliances Overview Meraki SD-WAN Overview Meraki MR Wireless Access Points Overview Cisco Meraki Systems Manager Overview Cisco Meraki MV Vision Security Cameras Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki MX Security Benefits of a Cloud Managed Security Solution Threat Management Solution Advanced Security Licenses Reliable, Cost Effective Connectivity with Meraki SD-WAN Site-to-Site VPN (Auto VPN) High Availability and Path Redundancy Application-Aware Intelligent Path Control Traffic Monitoring and Analytics Integrating Active Directory Cisco Meraki MX Models and Features Configuring the Local Status Page Adding Appliance to Network Device Configuration Configuring the Warm Spare Feature Device Tags & Notes Configuring Addressing & VLANs DHCP Server Configuration and Options Meraki Firewall Configuration Meraki Site-to-Site VPN One Arm VPN Concentrator Configuration Meraki Client VPN Meraki Active Directory Integration Meraki Access Control Meraki Splash Page Configuration Configuring Access Policies Teleworker VPN/L3 Roaming

ICM-MXSA-CT-Installing and Configuring Meraki MX Security Appliances
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Excellence in Customer Service (Advanced)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Excellence in Customer Service (Advanced)
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