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With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Urban Planning Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Urban Planning Diploma lessons One to one assistance from Urban Planning Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Urban Planning Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Urban Planning Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Urban Planning Diploma certificate and transcript on the next working day Easily learn the Urban Planning Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Urban Planning Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Urban Planning Diploma Requirements To participate in this Urban Planning Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Urban Planning Diploma Career path You will be able to kickstart your Urban Planning Diploma career because this course includes various courses as a bonus. This Urban Planning Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Urban Planning Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
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Embark on a transformative journey of ecological discovery with our exclusive bundle, "Ecology, Environmental Awareness & Environment Management." Within this captivating collection, you'll gain a deep understanding of our precious ecosystem while honing your expertise in environmental preservation and management. This remarkable bundle encompasses two QLS-endorsed courses, both accompanied by coveted hardcopy certificates. Moreover, you'll have access to five CPD QS-accredited courses, ensuring a comprehensive and relevant learning experience. By delving into our QLS-endorsed courses, you'll unlock a plethora of invaluable knowledge and skills. From Ecology, where you'll explore the intricate relationships between organisms and their environment, to Environmental Awareness Training, where you'll gain insights into global environmental issues, and Environment Management, where you'll master the strategies and techniques necessary to safeguard our natural resources, each course is designed to empower you as a force of change. Throughout this educational odyssey, you'll acquire essential learning outcomes that will shape your understanding of our ecosystem. These include comprehending the intricate web of ecological interactions, developing a strong sense of environmental responsibility, gaining insights into sustainable resource management, understanding the legal frameworks surrounding environmental protection, enhancing your knowledge of carbon literacy, and acquiring expertise in process improvement and waste reduction. By the end, you'll emerge as a knowledgeable and passionate advocate for our planet's well-being. Key Features of the Ecology, Environmental Awareness & Environment Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Ecology, Environmental Awareness & Environment Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Ecology QLS Course 02: Environmental Awareness Training QLS Course 03: Environment Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Environmental Law 2021 Course 02: Carbon Literacy Knowledge Course 03: Process Improvement: How to Reduce Waste Course 04: Forestry Course 05: Animal Science In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Ecology, Environmental Awareness & Environment Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Comprehend the intricate web of ecological interactions: Gain a deep understanding of the complex relationships between organisms and their environment, including concepts such as biodiversity, ecological niches, and ecological succession. Develop a strong sense of environmental responsibility: Cultivate a heightened awareness of the importance of environmental conservation and sustainability, and recognize the individual and collective actions necessary to protect and preserve our natural resources. Gain insights into sustainable resource management: Acquire knowledge and techniques for effectively managing and utilizing natural resources in a sustainable manner, considering factors such as renewable energy, waste reduction, and resource conservation. Understand the legal frameworks surrounding environmental protection: Familiarize yourself with the legal and regulatory frameworks that govern environmental protection and management, including laws and policies related to pollution control, wildlife protection, and ecosystem preservation. Enhance your knowledge of carbon literacy: Explore the concepts of carbon footprint, greenhouse gas emissions, and climate change, and develop a comprehensive understanding of the measures that can be taken to mitigate and adapt to the challenges posed by climate change. Acquire expertise in process improvement and waste reduction: Learn strategies and techniques for improving processes and reducing waste in various contexts, such as industrial operations, waste management systems, and resource utilization, with a focus on promoting sustainability. Immerse yourself in the captivating world of ecology, environmental awareness, and environmental management with our comprehensive bundle. Over the course of our meticulously curated program, you will gain a profound understanding of ecological principles, explore global environmental challenges, and develop the necessary skills to effectively manage our environment. Our engaging and thought-provoking curriculum is designed to equip you with the knowledge and expertise to make a positive impact in the world. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to expand their knowledge and expertise in ecology and environmental management Environmental enthusiasts eager to deepen their understanding of ecological principles Individuals passionate about creating a sustainable future and preserving our natural resources Students pursuing a career in environmental science or related fields Career path Environmental Consultant: £25,000 - £60,000 per year Conservation Scientist: £23,000 - £40,000 per year Ecologist: £20,000 - £35,000 per year Sustainability Manager: £30,000 - £70,000 per year Environmental Policy Analyst: £25,000 - £45,000 per year Wildlife Biologist: £22,000 - £40,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
***Note: Offer is Valid for the First 10 Learners Only*** DET: Level 5 Diploma in Education and Training (RQF) Are you passionate about teaching? Would you like to pursue a career in the education sector? If the answer is yes, the Focus Awards Level 5 Diploma in Education and Training (RQF) course is the perfect one to land a job with an average salary of £30,000 per year in the UK. Our meticulously designed curriculum covers various essential topics, from understanding educational theories to effective teaching methodologies. The Focus Awards Level 5 Diploma in Education and Training (RQF) course will boost your tutor skills. At the end of the period, you will be able to demonstrate proficient teaching and instructional skills and assess and evaluate student progress plus performance accurately. The Focus Awards Level 5 Diploma in Education and Training (RQF) course is not just about obtaining a diploma; it's about embracing your passion, unlocking your potential, and making a lasting impact on the lives of your future students. Why this is the Perfect Package for You! Grow and Boost Your Career: Drive your career forward by receiving a regulated qualification recognised by the British Government. Upgrade Your Knowledge and Skills: Upgrade your knowledge and refine your skills for better professional success. Be More Credible and Qualified: Enhance your credibility and qualifications, making you a standout candidate in your field. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Support and Consultation from Experts: Receive valuable support and expert consultation to navigate challenges and opportunities in your career. 100% Money-Back Guarantee: Be confident with a 100% money-back guarantee, ensuring your investment in self-improvement is risk-free. So enrol in this DET: Level 5 Diploma in Education and Training (RQF) course to begin a smooth career in the education industry. Why choose focus awards? Focus Awards is recognised and regulated by Ofqual (The Office of Qualifications and Examinations Regulation) in the United Kingdom. Focus Awards qualification is respected worldwide, opening doors to diverse career opportunities. Therefore, the Level 5 Diploma in Education and Training (RQF) course is one of the best in the market due to Focus Awards accreditation. Stay ahead of the curve with the cutting-edge teaching methods and technologies of the Focus Awards. Benefits you will gain from this Focus Awards Level 5 Diploma in Education and Training (RQF): High-quality digital learning materials Intuitive e-learning platform Top-notch education standard Globally recognised certification Modules are available 24/7 for your convenience Exceptional customer support services DET: Level 5 Diploma in Education and Training (RQF) Curriculum Break Down and Credit Information for DET: Level 5 Diploma in Education and Training (RQF): The DET course has two unit groups in the curriculum. To achieve the qualification, learners must gain at least 120 credits (Group A - 75 credits and Group B - 45 credits). A minimum of 61 credits will have to be from Level 5. DET Group A-Mandatory Units: Unit 01: Teaching, Learning and Assessment in Education and Training [Achievement of the unit Theories, principles and models in education and training is a prerequisite for this unit.] Guidance to Achieving the Unit: Assignment Unit 02: Developing Teaching, Learning, and Assessment in Education and Training Guidance to Achieving the Unit: Assignment Unit 03: Theories, Principles and Models in Education and Training Guidance to Achieving the Unit: Assignment [Achievement of this unit is a prerequisite for the unit Developing Teaching, learning, and Assessment in education and training] Unit 04: Wider Professional Practice and Development in Education and Training Guidance to Achieving the Unit: Assignment DET Group B- Optional Units Unit 01: Developing, Using and Organising Resources in a Specialist Area Unit 02: Inclusive Practice Unit 03: Effective Partnership Working in the Learning and Teaching Context Guidance to Achieving the Units: Study Material Assignment Teaching Practice Requirement To get this level 5 DET qualification, you must practise for at least 100 hours and provide proof of your involvement in teaching groups of students. A crucial component of excellent beginning teacher preparation is the practice component. Each unit in this certificate has a unique practice requirement. Transfer of Practice There is no transfer of practice from a prior Level 3 Award in Education and Training(AET), including an approach that has been watched and assessed. Trainee teachers who have earned the Level 4 Certificate in Education and Training(CET) may apply twenty hours of practice and two hours of course that was observed and assessed towards the Level 5 Diploma in Education and Training's (DET) practice requirements. At least eight observations must be made, each lasting at least eight hours. Any observed practice finished as a part of the Level 3 Award in Education and Training is not included. Every single observation must last at least 30 minutes. Practice for the Education and Training units must occur in a classroom setting. A minimum of eight observations, of course, are required. The following necessary units must be connected to the eight observations: Teaching, learning, and assessment in education and training (Level 4) Developing teaching, learning, and assessment in education and training (Level 5). Qualification Study Time of Level 5 Diploma in Education and Training (DET - Previously DTLLS) Total Qualification Time of Level 5 Diploma in Education and Training (DET - Previously DTLLS): TQT is the approximate time a learner must complete all the course requirements to acquire his qualification. It entails preparing for classes, learning, researching, taking tests, etc. Total Qualification Time for this Level 5 Diploma in Education and Training (DET - Previously DTLLS) course - 1200 hours. Guided Learning Hours of Level 5 Diploma in Education and Training (DET - Previously DTLLS): GLH is the approximate duration a learner will require to meet all the course objectives for gaining his qualification under the presence of a supervisor or tutor. Total Guided Learning Hours for this course - 360 Who is this course for? DET: Level 5 Diploma in Education and Training (RQF) This DET: Level 5 Diploma in Education and Training (RQF) course is designed for those who want to work in the educational field as a competent professional. It provides excellent training to individuals who wish to obtain a sought-after educational and training qualification. Requirements DET: Level 5 Diploma in Education and Training (RQF) Learners must meet the following minimum criteria: Reading and communication skills should be adequate to meet the requirements of the training. Do not have a criminal background which prevents them working, with young people or vulnerable adults, as a teacher. Hold a relevant qualification at a level above that of their learners; ideally at least Level 3 in their area of specialism The minimum core of literacy, language, numeracy and ICT Career path DET: Level 5 Diploma in Education and Training (RQF) Lecturer / Teacher Assistant Teacher Coach or Trainer Teacher Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/Trainer Certificates Hard Copy Certificate Hard copy certificate - Included
Level 2, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Elevate your personal and professional journey with our QLS Level 3 Self-Esteem & Assertiveness course. In this transformative learning experience, immerse yourself in modules carefully designed to unravel the intricacies of self-confidence, goal setting, and effective communication. As you navigate through topics such as overcoming obstacles, mastering coping techniques, and dealing with difficult behavior, you'll embark on a holistic exploration of the components that contribute to a resilient and assertive mindset. This course is not just a curriculum; it's a dynamic pathway towards self-discovery, empowerment, and the cultivation of skills that will empower you to confidently navigate life's challenges. Learning Outcomes Define and articulate the personal significance of self-confidence. Identify and overcome obstacles hindering the attainment of personal and professional goals. Develop effective communication skills for impactful interactions. Recognize the importance of goal setting in fostering self-esteem. Acquire coping techniques and strategies for dealing with challenging situations. Why choose this Self Esteem & Assertiveness at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Self Esteem & Assertiveness at QLS Level 3 course for? Individuals looking to boost their self-belief and communication prowess. Aspiring leaders eager to enhance their assertiveness in decision-making. Professionals aiming for improved personal image and presence. Speakers and trainers seeking impactful presentation methods. Anyone keen on personal growth and effective coping strategies. Career path Leadership Consultant - Average UK salary: £55,000 - £65,000 Life Coach - Average UK salary: £30,000 - £40,000 Corporate Trainer - Average UK salary: £40,000 - £50,000 Personal Development Mentor - Average UK salary: £35,000 - £45,000 Negotiation Specialist - Average UK salary: £50,000 - £60,000 Communication Strategist - Average UK salary: £45,000 - £55,000 Prerequisites This Self Esteem & Assertiveness at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 00:15:00 Module 02: Obstacles to Our Goals Obstacles to Our Goals 00:07:00 Module 03: Communication Skills Communication Skills 00:11:00 Module 04: The Importance of Goal Setting The Importance of Goal Setting 00:11:00 Module 05: Feeling the Part Feeling the Part 00:09:00 Module 06: Looking the Part Looking the Part 00:08:00 Module 07: Sounding the Part Sounding the Part 00:09:00 Module 08: Powerful Presentations Powerful Presentations 00:07:00 Module 09: Coping Techniques Coping Techniques 00:08:00 Module 10: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:08:00 Assessment Assignment - Self Esteem & Assertiveness at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00