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10273 Courses delivered Online

Health and Social Care – Level 5

By The Teachers Training

Advance your career and make a difference. Equip yourself with the in-depth knowledge and advanced skills needed to thrive in the healthcare and social care sector. This Level 5 qualification opens doors to leadership and management positions within a variety of healthcare settings. Develop your expertise in safeguarding, service delivery, and supporting vulnerable individuals, while honing your leadership, critical thinking, and communication skills. Whether you're already working in healthcare or looking to transition into the field, this program provides a solid foundation for a fulfilling career dedicated to helping others.

Health and Social Care – Level 5
Delivered Online On Demand7 hours
£15

Microsoft PowerPoint Course

5.0(2)

By Training Express

Think your slides are just there to hold text? Think again. Whether you're pitching a plan or sharing a birthday quiz, Microsoft PowerPoint is your not-so-secret weapon for turning plain ideas into polished, professional visuals. This course strips away the waffle and gets straight into what matters – building presentations that look sharp, sound smart and don’t send your audience to sleep. From smart layouts to slick animations, you’ll get to know the tools that make even the most number-heavy talk feel like a TED moment. With a clear, user-friendly approach, the Microsoft PowerPoint Course guides you through each feature in a way that actually makes sense. No jargon, no drama – just straightforward lessons that show you how to save time, stay organised and create decks that get the job done. Whether you’re working solo or presenting to a crowd over Zoom, this course helps you handle PowerPoint like it’s second nature. Because when your slides are spot-on, everything else feels a bit easier too. Enroll now and unleash your potential! This bundle includes the following courses: Course 01: Microsoft PowerPoint Presentation: Slide Creation Course 02: Microsoft PowerPoint Beginner to Expert Level (Gift) Course 03: Public Speaking (Gift) Course 03: Life Coaching(Gift) Key Features Accredited by CPD Instant e-certificate Fully online, interactive Microsoft PowerPoint course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Microsoft PowerPoint course to excel! How You will be Benefited from Microsoft PowerPoint Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum: Microsoft PowerPoint for Beginner Module 01: Microsoft Word Essentials Module 02: Microsoft Powerpoint Essentials Module 03: Microsoft Outlook Essentials Module 04: Microsoft Excel Keyboard Shortcuts Power Point Presentation: Slide Creation Module 01: Introduction and Welcome Module 02: Map Out Your Message Module 03: Add Variety to Your Visuals Module 04: Additional Material Public Speaking Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Create captivating PowerPoint presentations with diverse visual elements. Master the art of persuasive storytelling for effective communication. Enhance public speaking skills and confidence in various settings. Develop a strong understanding of life coaching principles and techniques. Apply advanced PowerPoint features to convey messages with impact. Cultivate self-awareness and emotional intelligence for personal growth. Accreditation All of our courses included in this Microsoft PowerPoint bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Microsoft PowerPoint course, you will immediately be sent digital certificates for the bundle courses. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft PowerPoint Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Microsoft PowerPoint Course is ideal for: Individuals seeking career advancement in various industries. Entrepreneurs aiming to enhance their presentation and communication skills. Students preparing for job interviews and professional networking. Professionals interested in exploring the field of life coaching. Anyone eager to master PowerPoint for personal and professional growth. Requirements Learners do not require any prior qualifications to enrol on this Microsoft PowerPoint Course. You just need to have an interest in Microsoft PowerPoint Course. Career path After completing this Microsoft PowerPoint Course you will have a variety of careers to choose from. The following job sectors of Microsoft PowerPoint Course are: Marketing Executive - £25K to 45K/year. Business Development Manager - £30K to 60K/year. Training and Development Specialist - £25K to 50K/year. HR Consultant - £25K to 55K/year. Executive Coach - £40K to 80K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Microsoft PowerPoint Course
Delivered Online On Demand1 hour
£12

Level 3 Award - Supporting Teaching and Learning

By Kingston Open College

NCFE Awarded Ultimate Teaching Assistant Qualification Pack - In Buy1 Get 9 Roaring Offer | No Hidden FEE

Level 3 Award - Supporting Teaching and Learning
Delivered Online On Demand5 days
£350

Certificate in Construction Health and Safety - CPD Approved

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Health and Safety in Construction bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Health and Safety in Construction related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Health and Safety in Construction bundle will help you build a solid foundation to become a proficient worker in the sector. This Health and Safety in Construction Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Construction Management - Level 5 Diploma Course 02 :Construction Site Planning and Managment Course 03 :Construction Cost Estimation Diploma Course 04 :Construction Safety Diploma Course 05 :Construction Industry Scheme (CIS) Course 06 :Quantity Surveyor Training Course 07 :Building Surveyor Course 08 :Land Surveying Course 09 :Property Management Training Course 10 :Property Development Diploma Course 11 :Property Law Course 12 :Property Business Training - Level 5 Course 13 :Residential Property Sales Course 14 :Public Housing Management Course 15 :WELL Building Standard Course 16 :Building Design And Construction With LEED V4.1 Course 17 :AutoCAD VBA Programming for Beginners Course 18 :AutoCAD Programming using C# with Windows Forms Course 19 :Cost Control and Management Training Course 20 :Positive Workplace Environment Course 21 :Effective Communication Skills for Technical People Course 22 :Leadership Styles Course 23 :Workplace First Aid Level 3 Course 24 :Workplace Management Training Course 25: COSHH Training for Assessors Course 26: LOLER Training Level 2 Course 27: RIDDOR Training Course 28: Working at Height Course 29: Lone Worker Safety Diploma Course 30: Ladder Safety Training 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Health and Safety in Construction bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Health and Safety in Construction Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Health and Safety in Construction bundle! This bundle is also ideal for professionals looking for career advancement. Note: This is not a regulated course. To get a professional qualification, you may like to choose: Health and Safety Management for Construction (UK) Level 3 Certificate in Occupational Health and Safety NEBOSH National Diploma in Occupational Health and Safety NEBOSH National General Certificate in Occupational Health & Safety NEBOSH, International General Certificate in Occupational Health & Safety Level 6 Diploma - Occupational Health and Safety Management Courses from the Institution of Occupational Safety and Health ProQual Level 5 NVQ Diploma in Occupational Health and Safety Practice ProQual Level 6 NVQ Diploma in Occupational Health and Safety Practice ISO 45001 Occupational Health and Safety National Examination Board in Occupational Safety and Health Level 3 NVQ Health and Safety Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Health and Safety in Construction Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Certificate in Construction Health and Safety - CPD Approved
Delivered Online On Demand9 days
£315

Cross-Cultural Awareness Training Diploma Certificate

4.5(3)

By Studyhub UK

Overview The Cross-Cultural Awareness Training Diploma Certificate course provides comprehensive training on cross-cultural awareness, communication, corporate cross-cultural awareness, cross-cultural design, cross-cultural competency, cultural values, and working with and managing a culturally diverse team. Participants will develop the knowledge and skills necessary to navigate and succeed in a multicultural environment. Learning Outcomes: Gain an understanding of the importance of cross-cultural awareness and its impact on effective communication and collaboration. Develop cross-cultural communication skills to effectively interact and engage with individuals from different cultural backgrounds. Understand the complexities of corporate cross-cultural awareness and its implications for global business operations. Learn about cross-cultural design principles and considerations for developing products, services, and marketing strategies for diverse audiences. Develop cross-cultural competency to navigate cultural differences and adapt behavior and practices accordingly. Gain insights into cultural values and their influence on attitudes, behaviors, and decision-making in different cultures. Learn strategies for working with and managing a culturally diverse team, fostering inclusivity, and leveraging diversity for organizational success. Why buy this Cross-Cultural Awareness Training Diploma Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cross-Cultural Awareness Training Diploma Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Cross-Cultural Awareness Training Diploma Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Cross-Cultural Awareness Training Diploma Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cross-Cultural Awareness Training Diploma Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Cross-Cultural Awareness Training Diploma Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Cross-Cultural Awareness Introduction to Cross-Cultural Awareness 00:13:00 Module 02: Cross-Cultural Communication Cross-Cultural Communication 00:14:00 Module 03: Corporate Cross-Cultural Awareness Corporate Cross-Cultural Awareness 00:15:00 Module 04: Cross-Cultural Design Cross-Cultural Design 00:11:00 Module 05: Cross-Cultural Competency Cross-Cultural Competency 00:15:00 Module 06: Cultural Values Cultural Values 00:12:00 Module 07: Working with and Managing a Culturally Diverse Team Working with and Managing a Culturally Diverse Team 00:14:00 Assignment Assignment - Cross-Cultural Awareness Training Diploma Certificate 00:00:00

Cross-Cultural Awareness Training Diploma Certificate
Delivered Online On Demand1 hour 34 minutes
£10.99

Interpreter Diploma Level 3

4.5(3)

By Studyhub UK

Have you ever dreamt of seamlessly connecting people across cultures and languages? The Interpreter Diploma Level 3 can turn that dream into a reality. This comprehensive program equips you with the theoretical foundation and skills to become a bridge between languages, fostering communication and understanding in a globalized world. The Interpreter Diploma Level 3 is your passport to a fulfilling career as a professional interpreter. Delve into the fascinating world of interpreting, mastering the art of conveying messages accurately and ethically across languages. This program is meticulously designed to empower you with the knowledge and techniques to excel in various interpreting scenarios. Learning Outcomes Develop exceptional proficiency in your working languages. Master interpreting techniques for clear and concise communication. Navigate specialized interpreting fields with confidence. Foster cultural competence for seamless intercultural interactions. Utilize technology effectively to enhance your interpreting practice. Uphold ethical principles and ensure confidentiality in all situations. Why choose this Interpreter Diploma Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Interpreter Diploma Level 3 course for? Aspiring interpreters seeking a strong theoretical foundation. Individuals passionate about languages and cultural exchange. Professionals seeking to enhance their communication skills. Language enthusiasts eager to bridge the communication gap. Those considering a career shift towards interpreting. Anyone interested in the art and science of effective communication. Career path Interpreter: £20,000 to £40,000 per year Translator: £25,000 to £45,000 per year Language Teacher: £25,000 to £40,000 per year Localization Specialist: £30,000 to £50,000 per year International Relations Officer: £25,000 to £45,000 per year Immigration Officer: £25,000 to £45,000 per year Prerequisites This Interpreter Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Interpreting Module 01: Introduction to Interpreting 00:18:00 Module 02: Language Skills Development Module 02: Language Skills Development 00:19:00 Module 03: Interpreting Techniques Module 03: Interpreting Techniques 00:18:00 Module 04: Specialised Interpreting Fields Module 04: Specialised Interpreting Fields 00:19:00 Module 05: Cultural Competence Module 05: Cultural Competence 00:19:00 Module 06: Technology in Interpreting Module 06: Technology in Interpreting 00:19:00 Module 07: Ethics and Confidentiality Module 07: Ethics and Confidentiality 00:18:00 Module 08: Dealing with Challenges Module 08: Dealing with Challenges 00:19:00

Interpreter Diploma Level 3
Delivered Online On Demand2 hours 29 minutes
£10.99

American Sign Language (ASL)

By iStudy UK

American Sign Language (ASL) is a complete, complex language that employs signs made with the hands and other movements, including facial expressions and postures of the body. It is the first language of many deaf North Americans, and one of several communication options available to deaf people.  If you are looking forward to learn (ASL) for whatever the reason, you are warmly welcome to get this very beneficial course for you! Through this American Sign Language (ASL) you will learn the ASL manual communication alphabet, use everyday phrases to engage in simple conversation, learn ASL grammar and vocabulary, use facial expressions and body language to enhance your ASL communication skills, understand and interact appropriately within the deaf culture. You will learn the basic fingerspelling, colours, animals, foods and drinks, family signs, number signs, professions, verbs and key nouns. You will master how to express your feelings and emotions using ASL. Finally you will be able to describe a story using ASL. What Will I Learn? Fingerspelling Understand the ASL alphabet Number signs Colors Animals Food and Drink Family Signs Key Verbs and Nouns Feelings and Emotions Sentences Who is the target audience? Anyone interesting in learning American Sign Language Requirements None. Please not this course does NOT have closed captions Introduction Introduction FREE 00:01:00 The Golden Age of Deaf Education FREE 00:11:00 The Age Of Oralism 00:09:00 The Alphabet Letters A-J 00:07:00 Letters K-Z 00:07:00 Numbers Numbers 1-20 00:05:00 Numbers 30-99 00:03:00 Numbers 21-29 00:04:00 Colors Colors 00:08:00 Sentence Practice - Colors 00:03:00 Animals Animal Signs - Part 1 00:10:00 Animal Signs - Part 2 00:10:00 Sentence Practice - Animals 00:02:00 Family Signs for Family 00:09:00 Sentence Practice - Family 00:02:00 Food and Drink Food and Drink - Part 1 00:09:00 Food and Drink - Part 2 00:12:00 Sentence Practice - Food and Drink 00:01:00 Your First Story 00:03:00 Verbs Verb Signs - Part 1 00:06:00 Verb Signs - Part 2 00:06:00 Sentence Practice - Verbs 00:01:00 Emotions Emotions 00:05:00 Your Second Story 00:11:00 Conclusion Conclusion 00:01:00 Course Certification Resources

American Sign Language (ASL)
Delivered Online On Demand2 hours 26 minutes
£25

Sales Management and Marketing

By Compliance Central

Learn more about the elements of sales through Sales Management and Marketing course, relying on talent and techniques used by successful sales organizations. Through the use of digital media and other interactive client communication methods, Sales Management and Marketing course adapts traditional sales concepts to the evolving corporate world. You will get FREE Communication Skills course along with this sales management and marketing diploma course. Key Highlights for Sales Management and Marketing: 2 CPD Accredited Courses Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Curriculum Breakdown of Sales Management and Marketing: Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Sales Management and Marketing course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Sales Management and Marketing Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing Sales Management and Marketing course, you can explore trendy and in-demand jobs related to this course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Sales Management and Marketing
Delivered Online On Demand7 hours
£12

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Keyword Research and SEO Content Management

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Keyword Research and SEO Content Management mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Keyword Research and SEO Content Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Keyword Research and SEO Content Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Keyword Research and SEO Content Management Bundle consists of the following premium courses: Course 01: Content Management Course 02: How To Do Keyword Research For SEO & Ranking On Google Course 03: Content Writing & Copy Writing For SEO and Sales Course 04: Email Content Writing Course 05: Email Etiquette Course 06: Marketing Fundamentals Course 07: Marketing Online Course Course 08: Strategic Planning and Analysis for Marketing Course 09: Webinar Marketing Funnel Course 10: Sales & Selling Management Course Course 11: Customer Relationship Management Course 12: Visual Merchandising Course 13: Social Media Marketing Training Course 14: LinkedIn Marketing & Sales Lead Generation Blueprint Course 15: TikTok Marketing for Business Course 16: Facebook Marketing Course 17: Instagram Marketing Course 18: Property Marketing Course 19: Pinterest Marketing Course 20: Youtube Marketing Diploma Course 21: Affiliate Marketing Course 22: Digital Marketing - Growth Hacking Techniques Course 23: Digital Marketing and Advertising Level 3 Course 24: Lead Generation with Attraction Marketing for Business Course 25: Personal and Networking Skills Course 26: Effective Communication Skills Diploma Course 27: Decision Making and Critical Thinking Course 28: Corporate Social Responsibility (CSR) Course 29: Microsoft Access Complete Course (Beginner, Intermediate, Advanced) Course 30: MS Word Diploma Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Keyword Research and SEO Content Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Keyword Research and SEO Content Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Keyword Research and SEO Content Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Keyword Research and SEO Content Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Content Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Keyword Research and SEO Content Management
Delivered Online On Demand
£250