467 Courses delivered Online

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Overview Learn about Counselling: Psychotherapy Counselling from industry experts and boost your professional skill. This Counselling: Psychotherapy Counselling course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Counselling: Psychotherapy Counselling. You'll also gain the skills of Counselling: Psychotherapy Counselling to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Counselling: Psychotherapy Counselling professionals and gain first-hand experience of Counselling: Psychotherapy Counselling problem-solving. The Counselling: Psychotherapy Counselling is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Counselling: Psychotherapy Counselling, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Counselling: Psychotherapy Counselling will provide you with the latest information and updates of Counselling: Psychotherapy Counselling. It will keep you one step ahead of others and increase your chances of growth. Why buy this Counselling: Psychotherapy Counselling? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Counselling: Psychotherapy Counselling there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Counselling: Psychotherapy Counselling course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Counselling: Psychotherapy Counselling does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Counselling: Psychotherapy Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Counselling: Psychotherapy Counselling is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to the course Psychotherapy Promo 00:02:00 About the Instructor 00:02:00 About the Course 00:04:00 Understanding Psychotherapy What is Psychotherapy? 00:08:00 A Short Historical Introduction 00:07:00 Psychology, Counselling & Psychotherapy 00:08:00 Where do Psychotherapists work? 00:08:00 Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? 00:08:00 Short-Term Vs Long-Term Therapy 00:08:00 Therapeutic Relationship 00:07:00 Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? 00:08:00 Psychotherapy for Children 00:12:00 Individual and Group Sessions 00:07:00 Family Therapy 00:08:00 Psychodynamic Approach 00:06:00 Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) 00:08:00 Defense Mechanisms 00:08:00 Humanistic Approach 00:07:00 Cognitive Behavioural Approach (CBT) 00:08:00 Face-to-face Vs 'Online' Psychotherapy 00:08:00 Internet Based Therapy How to Become an Online Psychotherapist? 00:09:00 Thank You and Good Bye! 00:02:00 Resources Resources - Psychotherapy Counselling 00:00:00 Assignment Assignment - Counselling: Psychotherapy Counselling 00:00:00

Do you want to learn the basics of sales? Do you want to build a foundation for your sales effectiveness? Do you want to find out how to target your customers? Do you want to learn how to close more sales using proven skills and techniques and boost your income? If yes, then this course is just tailored for you. Description: Ever wondered about the sales techniques sharpened and mastered by leading organisations, for example, Makeup Forever, The balm and other present day brands such as Anastasia, Max factor and Gosh? Well look no further - this course covers essential sales techniques and strategies, and introduces the learners to how organisations function. Furthermore, students will likewise figure out how a current deals structure roles and what are the distinctive parts involved that add to its usefulness. Through engaging and meaningful discussions, students will likewise figure out how to distinguish and focus on their clients, how to compose and convey convincing pitches, and also how to qualify and how to structure sales channels. Who is the course for? Fresh graduates. New sales representative. Business people, new companies, occupied entrepreneurs who need rapidly to pick up the fundamental skills of selling and persuading. Individuals who are considering sales as a career in the future. People who have to deal with customers face-to-face. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Salesmanship is a useful qualification to possess, and would be beneficial for the following professionals: Sales representative. Customer service manager. Sales executive. Word press VA. Internet marketing assistant. Much more. Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In this modern era, sales is not about just selling anymore but about building trust and educating customers. In every job or business, you will come across sales moments; even if you're trying to sell yourself to the interviewer for a job or selling products to the customer, it's an essential skill in aspects of your career. So if you want to maximise your potential or build a lucrative career, then this course is the right choice for you. Enrol today to develop knowledge and skills to drive your career forward and get ahead of the curve! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course incorporates the fundamentals of defining sales, growth, hypnosis, presentation, marketing, limitations, communications, and negotiation. Through this comprehensive course, you will develop knowledge and skills on dealing with customers, dealing with objections from customers, and techniques to counter reposition. In addition, this course will help you demonstrate an understanding of the different approaches for attracting customers using various media such as email marketing. Likewise, through this course, you will understand the different customer behavioural patterns that help make purchase decisions easier. Furthermore, this course will illustrate your perception of the ideal selling process and avoid common mistakes. Overall, completing this course will help you master the knowledge and skills required to become a complete salesperson. What will I learn from this course? Familiarise with defining sales, rules, and agents Understand the methodologies of growth Demonstrate knowledge of hypnosis Explore how to attract customer's attention using a powerful presentation The principles of marketing Assess the leverage, limitations, and risk associated Importance of communication skills Understand how to deal with customers and analyse customer behaviour Approaches to handle objections from the customer Marketing and advertising techniques On top of everything, you will get a certificate that includes 10 CPD points to help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So enrol in this course today and open doors to enchanting career opportunities ahead. The programme has been designed by experts to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ***Course Curriculum*** Here is the curriculum breakdown of the programme: Module 1: Introduction to Sales Module 2: Sales Growth Module 3: Sales Hypnosis Module 4: Sales Presentation Module 5: Sales and Marketing Module 6: Leverage and Limitations Module 7: Communication Skills Module 8: Sales Negotiations Module 9: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Skills course right for You? The course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. Anyone of any academic background can enrol on this Nutrition course. However, this course is preferable for: Individuals currently looking to increase their profit figures Individuals considering sales as a career in the future Anyone who has to deal with customers face-to-face Requirements There are no previous knowledge requirements for the programme; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

We offer comprehensive training for UKMLA/PLAB 1 that would enable our doctors to pass the exam in the first go. A combination of self-study, live online classes, individual tutoring, and face-to-face sessions make our programme more practical and successful. We are proud to declare that our passing rate in the first attempt is outstanding.

Who is this course for? 3ds Max Basics Training Course. This course is designed for beginners and enthusiasts looking to learn the fundamentals of 3ds Max. Whether you're a budding 3D artist, designer, or hobbyist, this training course provides a comprehensive introduction to the basics of 3ds Max. Click here for more info: Website Duration: 10 hrs Method: 1-on-1 and Personalized attention. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. Course Outline: 3D Modeling and Animation with 3ds Max I. Introduction to 3ds Max - Course overview and objectives - Navigating the user interface - Basic settings and preferences II. Creating 3D Objects - Building simple shapes with primitive objects - Craft complex designs using Editable Poly - Enhancing objects with modifiers - Applying materials and textures for realistic effects III. Lighting Techniques - Illuminating scenes with different light sources - Exploring various types of lighting - Adjusting light properties for desired effects - Casting shadows to enhance realism IV. Camera Control - Creating and configuring camera views - Fine-tuning camera settings for optimal shots - Animating cameras for dynamic scenes V. Animation Fundamentals - Mastering keyframe animation techniques - Utilizing the time slider and track view - Animating object transformations - Adding movement to materials and textures VI. Rendering Process - Configuring render settings for high-quality output - Selecting appropriate output formats - Streamlining rendering with batch processing - Enhancing final renders with post-processing effects VII. Project-Based Learning - Applying acquired skills to complete a final project - Exercising creativity and problem-solving abilities - Integrating modeling, animation, lighting, and rendering into the project In-Depth Course Outline: 1. Modeling - Edit Poly Modeling: Extrude, Chamfer, Cut, and Slices - Symmetry Mirror Modeling - Designing a Table and Chair - Creating a Basic House Model - Working with Lines and Shapes - Importing Plans from AutoCAD/Vectorworks - Crafting Interior Spaces - Adding Doors, Windows, Railings, and Trees - Implementing Stairs 2. Modifiers - Exploring Compound Objects - Utilizing Connect, Scatter, Pro Boolean, Loft, and Terrain Modifiers - Manipulating Bend, Taper, Twist, Stretch, Skew, FFD, Wave, Ripple, and Lattice - Employing the Lathe Modifier for Curved Objects 3. 3ds Max Basic Lights - Mastering Omni, Spot, and Direct Lights for Illumination 4. 3ds Max Camera - Understanding Free and Target Cameras for Optimal Shots 5. Texturing and Rendering - Applying Diffuse and Bump Mapping Techniques - Integrating Environment and Background Images - Configuring Render Settings for High-Quality Images - Lighting and Rendering Scenes in 3ds Max Upon completing our 3ds Max Basic Training Course, participants will: Master Fundamental 3D Modeling: Acquire proficiency in basic 3D modeling techniques, including object creation and manipulation. Texturing and Material Application: Learn the art of texturing and applying materials to 3D models for realistic rendering. Essential Lighting and Rendering Skills: Understand fundamental lighting principles and rendering techniques to create visually appealing scenes. Basic Animation Knowledge: Grasp the basics of animation, including keyframe animation and movement principles. Scene Composition and Camera Setup: Learn how to compose scenes effectively and set up cameras for different perspectives. Recommended Resources: Official Autodesk Documentation: Explore Autodesk's official website for 3ds Max documentation, including tutorials, user guides, and forums for troubleshooting. Books: Consider essential reads like '3ds Max For Dummies' by Kelly L. Murdock or '3ds Max 2022 Essentials' by Randi L. Derakhshani and Dariush Derakhshani for detailed guides on mastering the software. By utilizing these resources, participants can further enhance their 3ds Max skills and stay updated with the latest industry trends and techniques." Skills Acquired: Fundamental 3D Modeling Techniques in 3ds Max Texturing and Material Application Skills Lighting and Rendering Fundamentals Animation Basics and Keyframe Animation Introduction to Scene Composition and Camera Setup Career Opportunities: Entry-Level 3D Modeler Junior 3D Animator Texturing and Lighting Assistant CAD Designer in Architectural Firms Product Visualization Artist in Marketing Agencies Upon completing our 3ds Max Basic Training Course, students will acquire foundational 3D modeling and animation skills, opening doors to entry-level positions in various industries, including animation studios, architectural firms, and marketing agencies." Step into Personalized Learning with Us! Why Choose Us? Our Exclusive Benefits: Tailored One-on-One Training: Experience personalized coaching from skilled architects and designers, either face-to-face at (SW96DE) or via live online sessions. Sessions are available Monday to Saturday, 9 am to 7 pm. Customized Tutorials: Take home unique video tutorials crafted to elevate your learning experience. Comprehensive Learning Resources: Access a digital reference book for thorough revision, ensuring you grasp every concept effectively. Free Ongoing Support: Enjoy continuous post-course assistance via phone or email, ensuring your success extends beyond the class. Flexible Syllabus: We adapt syllabus and projects to match your specific needs, ensuring you learn exactly what matters most to you. Official Certificate: Certificate upon completing the course. Why Us? Personalized Learning Support: Our courses, ranging from 10 hours to 120 hrs Diploma training Courses, provide unwavering support at every stage. With personalized homework assignments and free after-course assistance, we pave the way to mastering software with unparalleled guidance. Individual Attention, No Crowded Classrooms: Bid farewell to overcrowded classrooms. Experience the intimacy of one-on-one learning. This ensures you receive the undivided attention you deserve, creating a confident and comfortable learning environment. Financial Flexibility: Embarking on your educational journey shouldn't be a financial burden. We offer a range of payment plans tailored to your needs. Explore the available options and embark on your learning adventure today. Expert Instructors, Real-world Expertise: Our instructors are meticulously chosen experts, renowned for their extensive industry knowledge and passion for teaching. They are dedicated to imparting invaluable skills to anyone eager to learn. Download 3ds max. Autodesk Download a free 30 day trial of 3ds Max

Course Overview: Discover the transformative power of psychotherapy with our comprehensive Counselling Course. Designed to equip you with essential knowledge and skills, this course deeply explores psychotherapy's principles, theories, and techniques. Whether you are a student seeking a fulfilling career path or a professional looking to enhance your existing skills, this course is the ideal choice.The Counselling Course, with its meticulous focus on Psychotherapy, is tailored to meet this challenge head-on. The curriculum dives deep into the fundamentals, history, and various approaches to psychotherapy, elucidating its profound impact on individual and collective mental health. From discussing the dynamics of the therapeutic relationship to demystifying the unconscious mind, this course provides an in-depth insight into psychotherapy.By enrolling in this course, you will embark on a journey of self-discovery and personal growth, acquiring the tools to facilitate positive change in the lives of others. Key Features of the Course: Receive a CPD certificate upon completion, enhancing your professional credentials and demonstrating your commitment to continuous development.24/7 learning assistance, ensuring you have the support you need at every stage of your learning journey. Who is This Course For? This course is perfect for individuals interested in psychology, counselling, or the mental health field. It suits students, professionals, or anyone seeking a comprehensive understanding of psychotherapy and its useful applications. Whether you aspire to become a psychotherapist, psychologist, or counsellor or simply wish to develop your interpersonal skills and emotional intelligence, this course will provide the knowledge and insight you need. What You Will Learn: In this comprehensive Counselling Course, you will gain extensive knowledge and helpful skills in psychotherapy. You will explore the foundations of psychotherapy, its historical context, and its relationship with psychology and counselling. You will learn to establish a therapeutic relationship based on trust and empathy. The course will cover working with diverse populations, including children, and the dynamics of individual and group therapy sessions.You will study various therapeutic approaches, such as psychodynamic, humanistic, and cognitive-behavioural, understanding their theoretical principles and applications. The course will also delve into the unconscious mind, defence mechanisms, and the importance of online psychotherapy.By the end, you will have the necessary knowledge to pursue a career as an online psychotherapist and positively impact individuals seeking support and healing. Why Enrol in This Course: This Counselling Course has garnered excellent reviews from learners worldwide, receiving high praise for its comprehensive content and engaging delivery. Our course content is continuously updated to ensure relevance and alignment with the latest industry trends and best practices, allowing you to stay ahead in psychotherapy.By enrolling in this course, you will develop valuable skills such as active listening, empathy, and effective communication, which are highly sought-after in various professional settings. Furthermore, the flexibility of online learning enables you to study at your own pace, making it ideal for individuals with busy schedules or those seeking to balance their studies with other commitments. Requirements: There are no specific prerequisites for this course. An open mind, a genuine interest in psychology and human behaviour, and a willingness to learn are all required to embark on this enlightening journey. Career Path: Upon completion of this course, you will have a range of career opportunities available to you, including: Psychotherapist: Average UK Salary: £40,000 Counsellor: Average UK Salary: £35,000 Psychologist: Average UK Salary: £45,000 Family Therapist: Average UK Salary: £42,000 Play Therapist: Average UK Salary: £38,000 School Counsellor: Average UK Salary: £30,000 Certification: Upon completing the Counselling Course, you will receive a CPD (Continuing Professional Development) certificate, providing tangible evidence of your newfound expertise and commitment to professional growth.Take advantage of this opportunity to embark on a rewarding journey into psychotherapy. Enrol today and unlock your potential to make a positive impact in the lives of others. Course Curriculum 7 sections • 23 lectures • 02:33:00 total length •Psychotherapy Promo: 00:02:00 •About the Instructor: 00:02:00 •About the Course: 00:04:00 •What is Psychotherapy?: 00:08:00 •A Short Historical Introduction: 00:07:00 •Psychology, Counselling & Psychotherapy: 00:08:00 •Where do Psychotherapists work?: 00:08:00 •Who Can Benefit from Psychotherapy?: 00:08:00 •Short-Term Vs Long-Term Therapy: 00:08:00 •Therapeutic Relationship: 00:07:00 •What does the First Psychotherapy Session Involve?: 00:08:00 •Psychotherapy for Children: 00:12:00 •Individual and Group Sessions: 00:07:00 •Family Therapy: 00:08:00 •Psychodynamic Approach: 00:06:00 •Unconscious Processes (The Unconscious Mind): 00:08:00 •Defense Mechanisms: 00:08:00 •Humanistic Approach: 00:07:00 •Cognitive Behavioural Approach (CBT): 00:08:00 •Face-to-face Vs 'Online' Psychotherapy: 00:08:00 •How to Become an Online Psychotherapist?: 00:09:00 •Thank You and Good Bye!: 00:02:00 •Resources - Counselling Course: 00:00:00

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support the development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The first in the series is: Positive & Proactive Communication for Effective Call Handling This workshop will provide an opportunity to look at how we positively communicate with others - taking into account patients expectations, stereotypes, our role, and how to have the best interactions! We add value by discussing the importance of their roles, exploring how change impacts us and patients, and how we can choose to respond. We couple this with a deeper exploration of communication techniques that leads to a greater understanding of how we can communicate using positive intention & language. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Heart Of The Surgery Changes & Choices Patient Experience Effective Communication Managing Other’s Emotions & Challenging Patients Importance of Signposting Keeping Motivated Creating New Habits We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

With this Level 2 Certificate in Psychotherapy, you will learn about psychotherapy, its various approaches and types to use the therapeutic strategy in your work. After completing this course, you will be able to help people to overcome their emotional difficulties, build relationships, improve mental health, and defeat work-related issues and find actual life purpose. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to the course About the Course FREE 00:04:00 About the Instructor FREE 00:02:00 Understanding Psychotherapy What is Psychotherapy? 00:08:00 A Short Historical Introduction 00:07:00 Psychology, Counselling & Psychotherapy 00:08:00 Where do Psychotherapists work? 00:08:00 Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? 00:08:00 Short-Term Vs Long-Term Therapy 00:08:00 Therapeutic Relationship 00:07:00 Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? 00:08:00 Psychotherapy for Children 00:12:00 Individual and Group Sessions 00:07:00 Family Therapy 00:08:00 Psychodynamic Approach 00:06:00 Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) 00:08:00 Defense Mechanisms 00:08:00 Humanistic Approach 00:07:00 Cognitive Behavioural Approach (CBT) 00:08:00 Face-to-face Vs 'Online' Psychotherapy 00:08:00 Internet Based Therapy How to Become an 'Online Psychotherapist'? 00:09:00 Thank You and Good Bye! 00:02:00 Resources Resources - Level 2 Certificate In Psychotherapy 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Psychotherapy 00:20:00 Final Exam Final Exam - Level 2 Certificate in Psychotherapy 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.