485 Courses delivered Online

The Psychotherapy course is an excellent introduction to counselling theory and best practices, equipping you with the knowledge to become a qualified Counselling professional. This Counselling training course is ideal for anyone looking to fast track a career in this field and gain up-to-date knowledge of counselling techniques, skills and approaches. It covers everything an entry-level professional needs to know to become qualified in this field. Enhance your career prospects online and earn a recognised qualification in counselling by learning from the experts! Why buy this Psychotherapy? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Psychotherapy you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Psychotherapy does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Psychotherapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Psychotherapy is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to the course Psychotherapy Promo 00:02:00 About the Instructor 00:02:00 About the Course 00:04:00 Understanding Psychotherapy What is Psychotherapy? 00:08:00 A Short Historical Introduction 00:07:00 Psychology, Counselling & Psychotherapy 00:08:00 Where do Psychotherapists work? 00:08:00 Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? 00:08:00 Short-Term Vs Long-Term Therapy 00:08:00 Therapeutic Relationship 00:07:00 Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? 00:08:00 Psychotherapy for Children 00:12:00 Individual and Group Sessions 00:07:00 Family Therapy 00:08:00 Psychodynamic Approach 00:06:00 Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) 00:08:00 Defense Mechanisms 00:08:00 Humanistic Approach 00:07:00 Cognitive Behavioural Approach (CBT) 00:08:00 Face-to-face Vs 'Online' Psychotherapy 00:08:00 Internet Based Therapy How to Become an Online Psychotherapist? 00:09:00 Thank You and Good Bye! 00:02:00 Resources Resources - Counselling and Psychotherapist Training 00:00:00 Mock Exam Mock Exam - Counselling and Psychotherapist Training 00:20:00 Final Exam Final Exam - Counselling and Psychotherapist Training 00:20:00

An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Cost: £695 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

Taking Your Book To School® Walkie-talkie Style! Access to me for a full day, 9–5, to move your book closer to school. So, you’ve written a children's book and now you’re trying to get it from your shelf to the classroom and into the hands of children … Now what? You know that schools are the gatekeepers of your target market: children and their families and you know that teachers and school visits should be on your radar. How do you get in, though?

Why learn V-Ray for architects and designers? Realistic Visuals: V-Ray produces lifelike renderings for precise design visualization. Enhanced Presentations: Stunning visuals secure approvals and investments effectively. Time and Cost Efficiency: Streamlines design iterations, cutting down prototyping expenses. Click here for more info: Website Scheduling Your Training: You can also call 02077202581 to book. Training Duration: 10 hours Method: In-person face-to-face sessions or live online.  Course Title: V-Ray Essentials for Architects and Designers Course Duration: 10 Hours Course Overview: Unlock the power of V-Ray, the industry-standard rendering software, and elevate your architectural and design projects to new heights. In this comprehensive 10-hour course, you'll dive deep into V-Ray and gain the skills needed to create stunning visualizations. Whether you're an architect or designer, this course will equip you with the knowledge and techniques to bring your ideas to life. Module 1: Introduction to V-Ray (1 hour) Understanding the V-Ray interface Navigating the V-Ray toolbar Setting up your first V-Ray project Module 2: Lighting Mastery (2 hours) Utilizing various light sources Achieving realistic daylight simulations Creating artificial lighting setups Mastering V-Ray's advanced lighting tools Module 3: Material Magic (2 hours) Exploring V-Ray materials Creating realistic textures and finishes Understanding material properties Working with material libraries Module 4: Perfecting Render Settings (1 hour) Configuring render settings for optimal results Setting up render elements for post-processing Achieving photorealistic renderings Module 5: Advanced Rendering Techniques (2 hours) Fine-tuning render settings for specific scenarios Creating stunning visual effects Optimizing render times Rendering animations and walkthroughs Module 6: Realistic Environments (1 hour) Incorporating background images and environments Adding context to your architectural scenes Achieving seamless integration of 3D models and backgrounds Module 7: Portfolio-Ready Projects (1 hour) Applying V-Ray skills to complete a professional project Assembling a portfolio showcasing your work Course Benefits: Master V-Ray for architectural and design projects. Create photorealistic renderings with confidence. Customize lighting, materials, and textures for your designs. Optimize render settings for efficiency and quality. Enhance your portfolio with impressive visualizations. Receive lifetime email support for continued guidance. Explore career opportunities as a rendering specialist. Who Should Attend: Architects Interior Designers 3D Artists Visualization Specialists CGI Artists Architectural Renderers Game Environment Artists Virtual Reality (VR) Developers Anyone passionate about architectural rendering and design Method of Instruction: 1-on-1 personalized training In-person or live online sessions Hands-on exercises and practical projects Upon completing the "V-Ray Essentials for Architects and Designers" course, participants will: V-Ray Proficiency: Master V-Ray rendering for photorealistic visualizations. Advanced Lighting Skills: Create dynamic and realistic lighting scenarios. Material Expertise: Customize textures and materials for enhanced visuals. Optimized Renders: Configure settings for efficient workflows. Advanced Techniques: Learn rendering tricks for stunning effects. Realistic Environments: Integrate 3D models seamlessly into real-world settings. Portfolio Development: Build a competitive portfolio showcasing advanced rendering skills. Benefits for Interior Designers and Architects: Enhanced Visualization: Improve design communication with realistic visualizations. Competitive Edge: Stand out with high-quality renderings. Efficient Decision-Making: Experiment and refine designs before execution. Streamlined Workflows: Produce quality renders efficiently. Career Opportunities: Explore roles in architectural visualization, 3D art, and CGI. In short, this course equips interior designers and architects with V-Ray skills to create impressive visualizations, improve communication, gain a competitive edge, streamline workflows, and expand career options. Master Vray Rendering: Achieve proficiency in Vray rendering for architectural and interior design projects. Industry Excellence: Learn industry-standard practices and workflows to produce high-quality results. Flexible Learning: Choose between in-person or live online training to suit your schedule. Resourceful Learning: Access recorded lessons for convenient review and reinforcement. Ongoing Support: Benefit from lifetime email support, ensuring you receive guidance beyond the course. Career Guidance: Receive free career advice to make informed decisions about your professional growth. Upon completion, our Vray for Architects and Interior Designers Training Course opens doors to various career opportunities in the architecture and design industry. Graduates with advanced rendering skills can explore roles such as: Architectural Visualizer Interior Designer 3D Artist Rendering Specialist Visualization Specialist CGI Artist Architectural Renderer Game Environment Artist Virtual Reality (VR) Developer Freelance Rendering Professional Vray Mastery: Gain expertise in Vray rendering for architectural and interior design projects. Industry-Approved Methods: Learn tried-and-true workflows for exceptional results. Flexible Learning: Opt for in-person or live online training at your convenience. Easy Review: Access recorded lessons to reinforce your knowledge conveniently. Lifelong Support: Receive ongoing guidance even after course completion. Career Consultation: Make informed decisions about your professional growth. Career Opportunities: Unlock doors to diverse roles in architecture and design, including Architectural Visualizer, Interior Designer, 3D Artist, Rendering Specialist, and more.

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The third in the series is: Skills for Confidently Signposting Patients This workshop will provide an opportunity to understand why and how we need to 'Frame' signpost options for patients in order to reach a positive outcome. Each practice has their own approach and guidance to signposting. We focus on how best to present the signpost options to patients, ensuring we don't trigger any conflict by saying 'We don't have an GP appointments' and also making the signpost options sound like a Win:Win! We add value by discussing the importance of the role your team play in Signposting - especially in the bigger picture of the NHS. We also look at how signposting effectively can benefit them, the practice, and the PCN. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Evolution of the Reception Role Benefits & Impact of Signposting Building Knowledge & Confidence in using signposting processes & procedures The Signposting Process - including Framing, Gaining Information, Asking Q's and Presenting Solutions Handling Push Back We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The second in the series is: Productive Conversations in Challenging Situations This workshop will provide an opportunity to understand why patients are experiencing conflict within themselves, what the impact is on their behaviour and how we can effectively work with them to find a positive solution. We add value by discussing the importance of the role your team play and how they can manage their own conflict when dealing with challenging situations. This workshop is based on the Chimp Paradox theory (by Professor Stephen Peters). We use the analogy of Chimp to make it memorable and fun to learn about! It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: Understanding and defining conflict Why conflict happens Identifying & recognising different conflict types How to have more productive conversations Tools to help respond effectively and have problem solving conversations Keeping yourself 'safe', avoiding triggers and escalation Review, Reflect, Reset We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

After Effects Basics and Fundamentals Course Learn After Effects fundamentals course. Master essential techniques for stunning visual effects and animations. Enroll now!. In this course, You'll gain knowledge in animation, visual effects, and motion graphics. Learn to animate objects and more. Learn basics of motion graphics and animation using After Effects. Click here for more info: Website Duration: 10 hours Approach: 1-on-1 personalized training with tailored content. Availability: Monday to Saturday, between 9 am and 5 pm. Duration: 10 Hours Session 1: Introduction to After Effects (1 hour) Overview of After Effects interface and tools Understanding compositions, layers, and timelines Importing and organizing assets Basic animation principles: keyframes, motion paths, and easing Session 2: Working with Layers and Effects (1 hour) Layer properties: opacity, position, scale, rotation, and anchor points Applying effects and presets for visual enhancements Introduction to masks and blending modes Understanding adjustment layers for global effects Session 3: Animation Techniques (2 hours) Advanced keyframing: graph editor, speed graphs, and expressions Puppet tool for character animation and shape deformation Working with text layers: animation, tracking, and text presets Parenting and creating nested compositions for complex animations Session 4: Special Effects and Visual Enhancements (2 hours) Particle systems and simulation effects Creating realistic motion blur and 3D effects Introduction to color grading and advanced effects Utilizing plugins for additional effects and creative possibilities Session 5: Motion Graphics and Templates (2 hours) Introduction to motion graphics principles Using shape layers and shape animations Creating lower thirds, titles, and infographics Working with pre-made templates and customizing them Session 6: Project-Based Learning and Advanced Tips (2 hours) Guided hands-on project incorporating learned techniques Advanced tips and tricks for efficient workflows Q&A session to address participant queries and challenges Upon completing this course, participants will have a strong foundation in Adobe After Effects, enabling them to create compelling animations, visual effects, and motion graphics for various applications. Upon completion of the Adobe After Effects Fundamentals course, participants will: Master Essential Tools: Gain a comprehensive understanding of After Effects interface, tools, and basic animation principles. Layer Management: Learn to work with layers, apply effects, masks, and blending modes for visual enhancements. Advanced Animation Techniques: Explore advanced keyframing, puppet tool, text animations, and parent-child relationships for complex animations. Special Effects Mastery: Acquire skills in particle systems, motion blur, 3D effects, color grading, and utilizing plugins for creative enhancements. Motion Graphics Proficiency: Create dynamic motion graphics using shape layers, animations, lower thirds, titles, and infographics. Project-Based Experience: Apply acquired skills in guided hands-on projects, enhancing practical expertise and creativity. Job Opportunities: Motion Graphics Designer: Design engaging motion graphics for videos, commercials, and digital platforms. Visual Effects Artist: Create stunning visual effects for films, TV shows, and advertisements. Video Editor: Edit and enhance videos using After Effects for various industries including entertainment and marketing. Animation Specialist: Develop animations for web, mobile apps, and multimedia presentations. UI/UX Animator: Design interactive user interfaces with animated elements for websites and applications. Social Media Content Creator: Produce eye-catching animated content for social media platforms. Freelance Animator/Designer: Offer freelance services to clients seeking customized animations and visual effects. E-learning Content Developer: Create animated educational content for online courses and e-learning platforms. Advertising Creative: Contribute to creative advertising campaigns by integrating dynamic animations and visual effects. Film and Television Production: Contribute to film and TV productions by creating captivating visual effects sequences and animations. Session Highlights: Advanced Animation Techniques: Master intricate animation methods, including character animation, 3D motion, and advanced visual effects. Storyboarding and Conceptualization: Develop compelling storyboards and refine your creative concepts for animation projects. Industry-Standard Software Proficiency: Gain expertise in software like Adobe After Effects, Cinema 4D, and Maya for professional-grade animation. Collaborative Project Work: Engage in team-based animation projects, simulating real-world production environments. Portfolio Development: Receive personalized feedback on your work and build a professional animation portfolio. Career Guidance: Benefit from career-oriented workshops, resume building, and industry networking opportunities. After Effects Free Download & Free Trial Adobe https://www.adobe.com Explore the following advantages: Interactive Online Training: Engage in our live online sessions from anywhere globally. Connect with the instructor and peers, ask questions, and receive instant feedback. Face-to-Face Learning Option: Opt for in-person training sessions if you prefer hands-on interaction. Collaborate with the instructor and fellow learners for a personalized learning experience. Session Recordings: Never miss out! Access recordings of every session, enabling you to review the material at your convenience and solidify your understanding. Lifetime Email Assistance: Enjoy continuous support from our dedicated team. Reach out with any questions or challenges, even after completing the course, for ongoing guidance. Certified Educators and Industry Professionals: Learn from seasoned experts in motion graphics and animation. Benefit from their wealth of experience and practical insights, ensuring a comprehensive learning experience.

Root Cause Analysis for Incident Investigation Training - Online Course This Root Cause Analysis for Incident Investigation online training provides a structured approach to incident investigation. It covers gathering and organising the information, through a detailed analysis of the issues and evidence, to the production of the formal report. The training follows a proven Root Cause Analysis (RCA) methodology tailored to investigating patient incidents in hospitals, care homes and care services. Which Root Cause Analysis training course should I take? Level 1 - Is an introductory course that is suitable for people that will be involved in investigations. Staff are able to understand the process and know what to expect during the actual investigation. It can also be used by investigators before face-to-face training with InPractice. Level 2 - Is a comprehensive course that is designed for investigators. It covers gathering and organising the information, through a detailed analysis of the issues and evidence, to the production of the formal report. Please note: the level 2 course covers all the material in Root Cause Analysis for Incident Investigation (Level 1) course. What are the learning outcomes for the Root Cause Analysis Level 2 course? After completing the course you will be able to describe: The purpose of RCA in an incident investigation The underlying principles that guide RCA in incident investigation 12 key steps when applying RCA How information is gathered and organised in the investigation folder The purpose of a wagon-wheel analysis and explain how a wagon-wheel is produced How RCA can produce recommendations that are both actionable and measurable The essential elements of an incident investigation report and explain how it is produced How the investigation outcomes are communicated to participants What is Root Cause Analysis? The first topic outlines the purpose of an RCA investigation. It explains the focus on improvement and avoidance of blame. You will also learn about the twelve steps in an RCA investigation. Step 1: Write a Timetable The second topic explains why you need a timetable and how to produce one. Then you will learn about why information gathering is more important than information analysis. Step 2: Neutralise the Incident The third topic explains why it is important that you have a neutral statement about the incident. You will learn how to reword a statement to remove all subjective terms. Step 3a: Scoping - Introduction The fourth topic describes the purpose of scoping and outlines three scoping activities. Step 3b: Scoping - The 5 Hypotheses This topic describes the activity called '5 hypotheses'. You will learn how to produce 5 hypotheses about the incident. Step 3c: Scoping - 4 Ps (Paper, People, Parts, Place) This topic is about the 4 Ps of Root Cause Analysis. You will learn about how the 5 hypotheses of the previous topic generate the 4 Ps. Step 3d: Scoping - Index the Information This topic describes how to organise the information identified in the 4 Ps activity. You will learn how to ensure cooperation with information requests. You will also learn about when to move on to the next step in your investigation. Step 4: Produce a Simple Timeline This topic explains how to identify relevant events and then how to put them in a simple timeline. Step 5: Produce a Tabular Timeline This topic describes how to create a tabular timeline, You will learn how to populate this timeline with events, dates and times. You will also learn how to deal with missing information. Step 6: Conduct Interviews This topic explains how to select people for interview. Then you will learn about how to question people in an interview. The topic also explains how to interview witnesses without alienating them. Step 7: Identifying Good Practice This topic is about how and why to add instances of good practice to the tabular timeline. Step 8: Identifying Care Delivery Problems This topic explains how to add care delivery problems to the tabular timeline. Then you will learn how to write about these problems precisely. The topic also explains why you should avoid using a patient's presentation as a CDP. Step 9: Prioritise Care Delivery Problems In this topic you will learn how to prioritise CDPs using the Nominal Group Technique. Step 10: Wagon-Wheel Analysis In this topic you will learn about how and why to carry out a Wagon-Wheel analysis. Step 10: Wagon-Wheel Analysis - Identifying Root Causes In this topic you will learn how to evaluate each contributory factor in the Wagon-Wheel analysis to determine whether or not it is a root cause. Step 11: Produce the Incident Investigation Report This topic explains how to produce the Incident Investigation Report that is fit for purpose. Step 12: Debrief and Follow-up The final topic explains why you need to give staff feedback and what should be included in the feedback.

Services Include PLAB 1 Premium; ✔ 24/7 access to Course Tutors via WhatsApp. ✔ Live UKMLA/PLAB1 teaching sessions x 3. ✔ UKMLA/PLAB1 Complete Video Course. ✔ 10 x UKMLA/PLAB1 Mock Exams. ✔ 5K plus, the latest PLAB1/UKMLA MCQs. ✔ UKMLA/PLAB1 Complete Audio Course. ✔ 250 Digital Flashcards for rapid revision, (Clinical & Pharmacology) PLAB 2 Premium; ✔ Intense 10-day face-to-face teaching programme. ✔ SimMan and Manikin teaching and practice. ✔ PLAB2 Online video course. ✔ 2 x PLAB2 Mock Exam sessions – booked when it suits you as per your exam date. ✔ 2 X UKMLA/PLAB2 Audio courses. ✔ More than 1,000 Revision Flashcards, ➢ Clinical ➢ Data Gathering, ➢ Cases & Explanation ➢ Examination & Procedures ➢ Differential Diagnosis ➢ NICE/CKS Guidelines ✔ PLAB2/UKMLA PRACTICE CASES. Key Points ✔ The most comprehensive all-in-one package for PLAB 1 Focus on both PLAB 1 knowledge and exam technique. ✔ Teaching by senior NHS clinicians including previous PLAB examiners ✔ Teaching based on UK guidelines, regularly updated Chapter-based video and audio teaching for ease of use. ✔ Multiple teaching formats for optimum preparation (live, video, audio, mocks, flashcards) ✔ Most comprehensive all-in-one package for PLAB2. ✔ Teaching by senior NHS clinicians including previous PLAB examiners. ✔ Focus on PLAB2 knowledge, technique and time management. ✔ High-quality SimMan and mannikins to learn and practice on. ✔ Non-scripted, principles-based approach. ✔ Practice-centric course – with role-play and feedback from day 1. ✔ Continuous role-plays, mock cases, practice and feedback of all key scenario types. ✔ Increase confidence in a full range of scenario types and situations. ✔ Cover areas that are often worried about eg prescribing, teaching emergency scenarios. ✔ Teaching based on UK guidelines, regularly updated. ✔ Chapter-based video and audio teaching for ease of use. ✔ Ongoing support after the academy concludes, up to exam day. ✔ All material is available for 12 months, with no limits to use at this time.