The course imparts knowledge about the fundamental principles and concepts underpinning crisis management, as well as how to effectively establish and implement a crisis management framework. In addition to elucidating the theoretical aspects of crisis management, the training program incorporates practical examples and scenario-based quizzes to bolster your understanding and prepare you for real-life crisis management situations. Upon successfully completing the training course, participants are eligible to take the exam and, upon passing, gain the "IECB Certified Lead Crisis Manager" Certification. This credential attests to the participant's possession of both theoretical and practical expertise, enabling them to guide and support an organization in crafting and enhancing its crisis management capability in alignment with ISO 22361 standards and industry best practices. Learning Objectives Upon completing this training course, participants will achieve the following learning objectives: Elucidate the fundamental principles and concepts underpinning crisis management, as per ISO 22361 standards. Establish, sustain, and enhance a crisis management framework that encompasses leadership, structure, culture, and competence. Foresee, evaluate, avert, and ready for potential crises. Respond to, recuperate from, and garner insights from crises to enhance an organization's crisis management prowess. Our approach This training is based on both theory and best practice Lessons are illustrated with examples based on case studies Practical exercises are based on a real world case study Practice tests are similar to the Certification Exam Course Agenda Day 1: Introduction to ISO 22361 Day 2: The Crisis Management framework Day 3: Preparedness and Crisis prevention Day 4: Crisis response and recovery and the Certification exam Who Should Attend? The Lead Crisis Manager training course is designed for: Professionals accountable for establishing a crisis management capability within their organization. Professionals tasked with executing a crisis management plan and framework within their organization. Leaders responsible for managing crises. Members of crisis management teams. Individuals with a keen interest in comprehending crisis management. Those looking to initiate or progress their careers in the field of crisis management. Consultants, advisors, and experts seeking comprehensive insight into ISO 22361 crisis management guidelines. Accreditation Assessment All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 12 question essay type which should be completed within 180 minutes. A passing score is achieved at 70%. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement. Prerequisites Delegates should have a basic understanding of ISO 22361 What's Included? Participant Guide Study materials Exam Pass Guarantee Provided by This course is Accredited by NACS and Administered by the IECB
A workshop on EMDR with clients who are Neurodivergent on 13th of May 2025.
ð Discover the Power of Safe Lifting Training: Elevate Your Workplace Safety Standards! Welcome to the groundbreaking course on Safe Lifting Techniques - a comprehensive program designed to revolutionize the way you approach lifting operations. Our course is meticulously crafted to empower individuals and organizations with the knowledge and skills needed to foster a culture of safety and prevent workplace injuries. Let's take a closer look at the six modules that make up this transformative training: ð Module 1: Introduction to Safe Lifting Techniques & Principles of Body Mechanics Embark on your journey by laying the foundation for safe lifting practices. Understand the key principles of body mechanics and how they play a crucial role in injury prevention during lifting operations. ðª Module 2: Risk Assessment and Physical Fitness Conditioning for Safe Lifting Dive into the intricacies of risk assessment and learn how to tailor physical fitness conditioning to enhance the safety of lifting tasks. Equip yourself with the tools to identify potential hazards and mitigate risks effectively. ð¤ Module 3: Lifting Aids and Communication in Lifting Operations Master the art of communication in lifting operations and explore the range of lifting aids available. From basic equipment to advanced tools, this module ensures you have the knowledge to optimize communication and safely execute lifting tasks. ð Module 4: Advanced Body Mechanics and Injury Prevention in the Lifting Environment Elevate your skills with advanced body mechanics techniques. Discover strategies for injury prevention and gain insights into addressing challenges specific to the lifting environment. This module equips you with the expertise needed for a safer workplace. ð Module 5: Creating a Culture of Safety and Applying Safe Lifting Practices Learn how to instill a culture of safety within your organization. Explore practical ways to apply safe lifting practices in daily activities, fostering a workplace where safety is not just a priority but a way of life. ð Module 6: Safe Lifting in Specialized Environments & Commitment Navigate through the nuances of lifting in specialized environments, from healthcare settings to industrial workplaces. Conclude your training by solidifying your commitment to maintaining a safe lifting culture within your organization. ð Key Benefits: Reduced Workplace Injuries: Implement proven techniques to minimize the risk of injuries during lifting operations. Enhanced Productivity: Safely execute lifting tasks, promoting efficiency and productivity. Cultivate Safety Culture: Foster a workplace where safety is ingrained in every activity. Legal Compliance: Stay abreast of safety regulations and ensure compliance with industry standards. Join us on this transformative journey towards safer lifting practices. Elevate your skills, protect your team, and create a workplace where safety is paramount. Enroll in our Safe Lifting Training today! ðð¡ï¸ Course Curriculum Module 1- Introduction to Safe Lifting Techniques Principles of Body Mechanics Introduction to Safe Lifting Techniques Principles of Body Mechanics 00:00 Module 2- Risk Assessment and Physical Fitness Conditioning for Safe Lifting Risk Assessment and Physical Fitness Conditioning for Safe Lifting 00:00 Module 3- Lifting Aids and Communication in Lifting Operations Lifting Aids and Communication in Lifting Operations 00:00 Module 4- Advanced Body Mechanics and Injury Prevention in the Lifting Environment Advanced Body Mechanics and Injury Prevention in the Lifting Environment 00:00 Module 5- Creating a Culture of Safety and Applying Safe Lifting Practices in Daily Activities Creating a Culture of Safety and Applying Safe Lifting Practices in Daily Activities 00:00 Module 6- Safe Lifting in Specialized Environments Commitment Safe Lifting in Specialized Environments Commitment 00:00
ð Smooth Operations, Secure Docking: Loading Dock Safety Online Training Course! ð¡ï¸ Are you ready to fortify the safety of your loading dock operations? Enroll in our Loading Dock Safety Online Training Course, a comprehensive program meticulously designed to equip you with the knowledge and strategies needed to ensure secure and efficient loading dock procedures. Join us on a journey where productivity meets safety, creating a workplace culture that values the well-being of everyone involved in the loading process. ð Module 1: Introduction to Loading Dock Safety - Equipment and Maintenance Embark on your safety journey with Module 1, providing a comprehensive introduction to loading dock safety. Understand the importance of proper equipment usage and maintenance, laying the foundation for a proactive approach to safety in the loading dock area. ð§ Module 2: Safe Forklift Operations and Hazardous Materials Handling Master the art of safe forklift operations and hazardous materials handling in Module 2. Explore techniques for operating forklifts securely, and understand best practices for handling hazardous materials during loading and unloading operations. ð¥ Module 3: Fall Protection and Fire Safety Optimize your loading dock environment with Module 3, dedicated to fall protection and fire safety. Learn to implement fall protection measures for elevated work areas and ensure fire safety protocols are in place, creating a secure loading dock environment. ð¦ Module 4: Material Handling and Traffic Management Enhance material handling practices with Module 4, focusing on efficient techniques and traffic management strategies. Learn to streamline material handling procedures, manage traffic flow effectively, and prevent congestion for a smoother loading dock operation. ð¦ Module 5: Hazard Communication and Security Awareness Maintain a secure loading dock with Module 5, where you'll focus on hazard communication and security awareness. Explore strategies for effective communication about potential hazards and enhance security awareness for a vigilant loading dock team. ð Module 6: Incident Reporting and Safety Culture Cap off your training with Module 6, where you'll delve into incident reporting and building a safety culture. Learn the importance of prompt incident reporting, foster a culture that prioritizes safety, and ensure that every team member is committed to a secure loading dock environment. ð Why Choose Our Loading Dock Safety Online Training Course? Expert-Led Training: Learn from seasoned professionals and safety experts specializing in loading dock safety. Interactive Learning: Engage in practical simulations, real-world scenarios, and interactive exercises to apply theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Productivity Booster: Establish a loading dock culture that prioritizes safety, fostering an environment where every team member contributes to the efficiency of operations. Don't let safety be a missing link in your loading dock operations! Enroll now in the Loading Dock Safety Online Training Course and empower your team with the knowledge and skills needed to navigate loading and unloading operations securely. Your journey to a safer loading dock begins here! ðâ¨ð Course Curriculum Module 1 Introduction to Loading Dock Safety Equipment and Maintenance Introduction to Loading Dock Safety Equipment and Maintenance 00:00 Module 2 Safe Forklift Operations and Hazardous Materials Handling Safe Forklift Operations and Hazardous Materials Handling 00:00 Module 3 Fall Protection and Fire Safety Fall Protection and Fire Safety 00:00 Module 4 Material Handling and Traffic Management Material Handling and Traffic Management 00:00 Module 5 Hazard Communication and Security Awareness Hazard Communication and Security Awareness 00:00 Module 6 Incident Reporting and Safety Culture Incident Reporting and Safety Culture 00:00
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Conveying Useful Feedback in a Corporate Setting Certification Giving input is needed at each level of the corporate chain. Each worker, from the individual who is at the most minimal evaluation to the CEO should give criticism to their staff or partners consistently. Realizing how to convey this criticism in a compelling and helpful manner is a fundamental piece of running, overseeing, administering or even working in an effective association. Realizing how to propel yourself as well as other people through criticism consistently prompts more prominent benefits, just as a more joyful and more beneficial working environment. This course expounds with respect to how to give criticism in a viable manner, guaranteeing that your endeavors are generally welcomed by those in your working environment. We start by discussing the benefit of offering input to the entirety of your staff individuals. We at that point proceed onward to discussing how you can fabricate an input rich corporate culture, paying little mind to what your association's set of experiences turns out to be. At last, we diagram the means that you should take, to convey viable input. You will Learn: The reasons why you should give your representatives input A comprehension of why both positive and negative input are vital to the effective activity of an association How much worth your representatives escape your legit input Instructions to build up an input rich culture in your association Instructions to convey input that will be generally welcomed, paying little heed to who your beneficiaries end up being Advantages of Taking this Course Figuring out how to convey criticism that will be generally welcomed and, consequently, followed up on Understanding the three fundamental reasons with regards to why criticism is vital to an association Learning the significant job that trust and security play in an association Realizing what the commendation sandwich is and how to utilize it to your advantage Understanding why you should be certain that the arrangement of input as the standard in your organization is the lone manner by which you can succeed
About this Training Course One of the main challenges for today's managers is effectively leading and successfully communicating vision that inspires employees to perform. Good leadership engages people and employees who feel both engaged and enabled contribute to higher levels of growth and productivity. They will remain longer with the organisation, perform better and ultimately deliver better service to your customers. This popular 3 full-day course will equip you with key skills that you can utilise to maximise your staff's performance in line with the company's objectives. This interactive course will also empower you with strategic approaches to overcome the people challenges that you may encounter while enabling you to optimise your business strategies successfully. An ILM Recognised programme. Training Objectives What are the benefits that you will gain from attending this course? * Enhance your personal effectiveness and decision-making * Learn how to boost your influencing capability * Inspire enthusiasm, motivation and commitment * Communicate effectively across a multi-cultural team * Nurture your relationships and strengthen your team * Develop an empowering partnership team culture Target Audience Who should attend this course? Anyone involved in leading a business unit or a project team can attend. It covers relationships with host governments, contractors, suppliers and local communities which constitute critical alliances for the development of a project. This course is essential for team leaders, supervisors or managers from the following functions: Project management engineers from various technical disciplines Ad-hoc or special project team leaders in legal, technical & financial disciplines Country managers or business development officers of contractors JV management executives or officers Government officials or industry liaison officers Procurement or contracts executives or officers Trainer Your course leader is the author of Spirit IntelligenceTM and specialises in executive leadership facilitation and management development. He gained a first class honours degree in chemical engineering from Edinburgh University in Scotland and has undertaken postgraduate studies in psychology at Macquarie University in Sydney, Australia. Your course leader's corporate career spanned 14 years in Oil and Gas with BP, Amoco and AGL. Since 1993, he has worked across five continents with more than 170 clients including Rothschild, QBE, AT&T, Intel, Towers Perrin, Thomas Cook, Fujitsu, Nortel, Frank Russell, Electrolux, Arab Bank, Cable and Wireless, GSK, Merck, Sharpe and Dome, World Vision, Ericsson, IBM, Placer Dome Gold, Jim Beam, Ernst & Young and Commonwealth Bank of Australia. He focuses on what he calls tapping The Hidden Advantage to unleash the power of the whole person - the power of the body and mind, the passion of the emotions and the enthusiasm, motivation, commitment, initiative, creativity, resilience and persistence of the spirit in business. He is very experienced internationally in both skills enhancement and the strategic facilitation of tough and intractable client challenges. His approach is pragmatic. He provides his clients with a powerful range of practical tools and approaches to enable management to tap The Hidden Advantage latent in their staff and achieve optimum performance and results. A powerful and compelling speaker, he combines humour, energy and passion. He draws on a wealth of personal experience and thorough research. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
ITIL® 4 Leader: Digital and IT Strategy: In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment
Certified Business Relationship Manager (CBRM®): Virtual In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®). What You Will Learn The successful candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will: Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement Be able to apply cross-organization communication techniques to clearly articulate real Provider / business value delivered to the organization Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy Promote and catalyze business innovation in the Provider's sphere of influence Be able to use the Business Value Management process, techniques, and metrics to define, realize, and optimize the value of Provider capabilities and assets Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business Understand the implications of Lean / Agile methods for the BRM role and capability Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value. Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities Course Introduction Explain the House of BRM, recalling the BRM Core Disciplines, competencies required for the BRM role, and necessary conditions for protecting the integrity of the role Recall the key BRM concepts, processes, and techniques Understand the Business Relationship Maturity Model and the Five Relationship Maturity Levels Understanding Business Relationship Maturity and Value The Strategic BRM Role and Capability BRM Impact on Business Value Introduction to the ACME Leisurewear Case Scenario that is used through the course Assessing BRM Context Clarifying Issues Conducting a Business Demand Maturity Assessment Conducting a Business Relationship Maturity Assessment Conducting a Provider Capability Maturity Assessment Shaping the Business Partner's experience with the Provider The BRM role in Service Management Developing Strategic Relationships How to assess Strategic Relationships and plan for their improvement How to achieve business impact through influence and persuasion How to plan and execute BRM formal communications Organizational considerations for BRM deployment How to determine appropriate BRM performance measurement Optimizing Business Value Formulating and Clarifying Business Strategy Catalyzing Business Innovation Business Capability Management Value Management Planning Portfolio Management Business Transition Planning Business Value Optimization Summary and CBRM Exam Preparation Course Summary CBRM Syllabus Review Format and structure of the CBRM® Practitioner Exam Exam hints and tips Sample Exam