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The Customer Support Engineer Apprentice Course is designed to develop essential skills for anyone aiming to excel in customer service and technical support roles. This course offers a thorough introduction to effective telephone communication, covering everything from phone etiquette and managing calls to building rapport and handling challenging conversations. Learners will also gain insight into key business practices such as mail services, invoicing, and record keeping, ensuring they understand the operational side of customer support within an organisation. Alongside technical communication, the course focuses on critical organisational and planning skills to improve efficiency and customer satisfaction. With modules dedicated to business writing, customer relationship management, and scheduling, learners will be well-prepared to handle a variety of customer interactions and administrative tasks confidently. Whether dealing with inbound or outbound enquiries, this course provides a solid foundation for those looking to enhance their professional communication and support capabilities in a remote learning format. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Are you intrigued by the layers beneath our feet? Structural geology provides the key to understanding Earth's dynamic processes. This course offers an essential introduction to the fundamental principles that shape the rocks, faults, and folds we see in the world around us. With a focus on the forces that cause deformations in the Earth's crust, you'll explore concepts like tectonic movements, stress, and strain. Understanding these forces can give you insight into the past and present activities of our planet. This course is designed for anyone who wants to dive into structural geology, from students to professionals looking to strengthen their geological knowledge. It's your opportunity to uncover the intricate forces that shape the Earth's structure, from mountain ranges to fault lines. No prior experience is necessary, just a curiosity about the natural world and a passion for understanding the forces at work beneath our feet. Through this course, you'll gain the foundation needed to understand geological structures and how they affect the landscape. Whether you're a budding geologist or just have an interest in the Earth, this course is a solid step toward grasping the basics of structural geology. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Structural Geology Module 02: Rock Deformation Mechanisms Module 03: Folds and Folding Module 04: Faults and Faulting Module 05: Tectonic Structures and Plate Tectonics Module 06: Regional Structural Settings Module 07: Advanced Techniques and Applications Learning Outcomes: Analyse rock deformation mechanisms for geological interpretation. Master the identification and analysis of folds in geological formations. Understand faulting processes and their implications in structural geology. Interpret tectonic structures and their connection to plate tectonics. Apply advanced techniques for analysing geological structures. Develop the skills to assess regional structural settings with confidence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Geology enthusiasts Students in earth sciences Environmental researchers Civil engineers Geological surveyors Mining professionals Oil and gas industry personnel Environmental consultants Career path Geological Surveyor Geotechnical Engineer Environmental Consultant Structural Geologist Mining Engineer Exploration Geophysicist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Air Conditioning Masterclass Course mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Air Conditioning Masterclass Course bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Air Conditioning Masterclass Course bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Air Conditioning Masterclass Course Bundle consists of the following premium courses: Course 01: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02: Heat Exchanger Course 03: PAT Level 4 Course 04: Smart Meter Installer Training Course 05: Domestic Appliance Repairing Course Course 06: Electronic & Electrical Devices Maintenance Course 07: MATLAB Simulink for Electrical Power Engineering Course 08: Electrical Engineering for Electrical Substations Course 09: Solar Energy Course 10: Electrical 3 Phase Power Transformers Fundamentals Course 11: Distribution Station & Feeder Protection Course 12: Light Current Systems for Electrical Engineering Course 13: Advanced Electrical Safety Course 14: First Aid at Work Course 15: Digital Electric Circuits & Intelligent Electrical Devices Course 16: Workplace Safety Course Course 17: Essential Hydro Electric Power Plant Training Course 18: Electrical and Fire Safety Training - Level 2 Course 19: Electrical Power System and High Voltage Engineering Course 20: Protection and Control of High Voltage Power Circuits Course 21: Basic AC Circuit Analysis Course 22: MATLAB/Simulink for Power Electronics Simulations Course 23: Electric Power Metering for Single and Three Phase Systems Course 24: Energy Saving in Electric Motors Course 25: Electrician Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Air Conditioning Masterclass Course mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Air Conditioning Masterclass Course to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Air Conditioning Masterclass Course bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Air Conditioning Masterclass Course bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you know that there are over 240,000 qualified electricians in the UK, and the demand for skilled professionals keeps growing? Are you considering a career in this vital field, or looking to upskill in your current electrical role? If so, this comprehensive Electrician (Electrical wiring) bundle is your perfect starting point! This Electrical Training - CPD Certified Bundle Contains 13 of Our Premium Courses for One Discounted Price: Course 01: Electrician Course 02: Electricity & DC Circuit Analysis Course 03: Domestic Electrician Course Course 04: Energy Saving in Efficient Electric Motors Course 05: PUWER Course 06: Portable Appliance Testing (Pat) Course 07: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 08: Electrical & Fire Safety Training Course 09: Workplace First Aid Level 3 Course 10: RIDDOR Awareness Course 11: Ladder Safety Course 12: Working at Height Course 13: Lone Worker Safety This Electrician (Electrical wiring) training bundle equips you with the knowledge and skills to thrive in this essential field. Learn about domestic electrics, energy-efficient practices, portable appliance testing, and more. Gain essential skills in wiring, installation, testing, and maintenance, ensuring safety and compliance with regulations. Learning Outcomes of Electrician (Electrical wiring) Master electrical theory and applications in DC circuits. Install and maintain electrical systems in domestic and commercial settings. Implement energy-saving techniques for efficient electric motors. Understand and comply with PUWER and other electrical safety regulations. Conduct PAT testing to ensure appliance safety. Develop essential workplace safety skills in first aid, working at height, and lone worker procedures. Whether you're starting your career, seeking a promotion, or simply want to stay ahead in the industry, these courses will equip you with the expertise and certifications you need to succeed. Take control of your future and enrol today in Electrician (Electrical wiring)! Why Choose Our Electrician (Electrical wiring) Course? Get a Free CPD Accredited Certificate upon completion of Electrician (Electrical wiring) Get a free student ID card with Electrician (Electrical wiring) Training Get instant access to this Electrician (Electrical wiring) course. Learn Electrician (Electrical wiring) from anywhere in the world The Electrician (Electrical wiring) is affordable and simple to understand The Electrician (Electrical wiring) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Electrician (Electrical wiring) course materials The Electrician (Electrical wiring) comes with 24/7 tutor support Start your learning journey straightaway with Electrician (Electrical wiring)! *** Course Curriculum *** Course 01: Electrician Introduction and Basics Electrical Units and Ohm's Laws Direct Current Alternating Current Basics Voltage and Resistance Capacitance and Capacitors Magnetism Safety Precautions Assessment Process of Electrician (Electrical wiring) Once you have completed all the courses in the Electrician (Electrical wiring) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Electrician (Electrical wiring) bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this Electrician (Electrical wiring) bundle. Career path This Electrician (Electrical wiring) bundle will allow you to kickstart or take your career in the related sector to the next stage. Trainee electrician Domestic electrician Industrial electrician Data center electrician Electrical maintenance technician Self-employed electrician Certificates CPDQS Accredited PDF Certificate Digital certificate - Included CPDQS Accredited Hard copy Certificate Hard copy certificate - £29

The comprehensive Mechanical and Cooling: Data Center Essentials has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Mechanical and Cooling: Data Center Essentials today, and learn from the very best the industry has to offer! This best selling Fundamentals of Skateboarding has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Fundamentals of Skateboarding is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Fundamentals of Skateboarding is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Fundamentals of Skateboarding is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Fundamentals of Skateboarding, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Fundamentals of Skateboarding will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Fundamentals of Skateboarding to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).

The Electrical Assessment Techniques Course offers a structured and focused exploration of key concepts essential to understanding electrical systems and safety. From the foundational principles of voltage, resistance, and current, to the more advanced areas of risk assessment and combined inspection and testing, each module is designed to help learners build confidence in assessing electrical scenarios with clarity and precision. The content walks through everything from Ohm’s Law and capacitance to identifying incidents and reducing risk—always with a sharp focus on safety and technical accuracy. Whether you're brushing up on communication in electrical contexts or looking to strengthen your knowledge of both direct and alternating current systems, this course covers a wide spectrum. You'll also dive into crucial safety protocols, incident handling, and assessment procedures—all within a structured, easy-to-follow format. Ideal for those seeking to deepen their understanding of electrical principles and safe assessment techniques, this course is accessible, flexible, and aligned with current best practices in electrical understanding and hazard control. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction and Basics Module 02: Communication Skills Module 03: Electrical Units and ohm's Laws Module 04: Safety Precautions Module 05: Direct Current Module 06: Alternating Current Module 07: Voltage and Resistance Module 08: Capacitance and Capacitors Module 09: Working Safely with Electrical Equipment Module 10: Electrical Incidents Module 11: Risk Assessment Module 12: Reducing and Controlling Risks Module 13: Combined Inspection and Testing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Electrical Assessment Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Electrical Assessment Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The IT Network Support Engineer Program: A Career Launchpad for the Future The IT industry is one of the fastest-growing and most in-demand fields in the world. With the ever-increasing reliance on technology, businesses are constantly looking for qualified IT professionals to help them stay ahead of the curve. If you're looking for a career in IT, the ENTRY LEVEL- IT Network Support Engineer Program is the perfect place to start. This program will provide you with the skills and knowledge you need to become a successful IT Network Support Engineer. In addition to the technical training, you'll also receive career mentoring and support. Our experienced career counsellors will help you develop your resume, write cover letters, and practice your interviewing skills. They'll also connect you with potential employers and help you land your dream job. The ENTRY LEVEL- IT Network Support Engineer Program is the perfect way to launch your career in IT. We will help you until you find a job, so you won't have to worry about a thing. Just gain knowledge and learn skills, getting you a job is our duty. With our comprehensive training and career support, you'll be well on your way to a successful and rewarding career in this exciting field. Don't miss your chance to join the IT Network Support Engineer Program! Apply today! Our mission is simple: To be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Network Support Engineer Training stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Network Support Engineering field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Network Support Engineering sector. From mastering cutting-edge tools to honing your skills, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Course 01: Ethical Hacking, IT Security and IT Cyber Attacking Course 02: Diploma in CompTIA A+ Course 03: CompTIA ITF+ (FCO-U61) Course 04: Network Security and Risk Management Course 05: Linux Basics Course 06: IT Support Technician Training These courses will help you to develop your knowledge and skills to become a successful IT Network Support Engineer. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Network Support Engineer Program, you will get lifetime access to 6 premium courses related to IT Network Support Engineering. These courses will teach you the knowledge and skills required to become a successful IT Network Support Engineer. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT Network Support Engineer Take your IT Network Support Engineering skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Network Support Engineering career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Network Support Engineering. Don't let your dream career as an IT Network Support Engineer remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Network Support Engineer Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Network Support Engineer Training program is ideal for: Aspiring IT professionals looking to launch a career in network support engineering. Individuals with a passion for technology and problem-solving who lack experience in the IT industry. Recent graduates or career changers seeking comprehensive mentoring and support in the IT networking field. Those who desire personalised guidance and one-on-one counselling to navigate the complexities of the IT job market. Individuals who want to build a strong foundation in IT network support and secure job opportunities with the help of industry experts. Requirements No experience required. Just enrol & start learning. Career path Embark on a rewarding career as an IT Network Support Engineer in the UK. Gain valuable experience and certifications while providing essential technical support to organisations. Progress into roles such as Network Administrator, Systems Analyst, or Network Security Engineer, with opportunities for growth and advancement. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Digital certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included