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Description: Aromatherapy is very useful for relaxation, healthy sleep, stress relief, emotional balance, skin care, respiratory health, green cleaning and for relief from muscle tension and pain. Aromatherapy can also be regarded as a healing art such as massage therapy or reflexology because society continues to focus on wellness and health consciousness. Aromatherapy is recognised as an excellent natural method for promoting wellness and enhance positive mood through fragrant substances. This aromatherapy course will teach you all the essentials of aromatherapy, oil safety, how essential oils are produced and common methods of use. You'll also learn to create a more natural, healthy lifestyle with Aromatherapy. Who is the course for? Aromatherapists, enthusiasts, and businessmen who are in the aromatherapy industry that wants to develop their skills and know-hows in aromatherapy. People who have an interest in essential oils and aromatherapy and want to be an expert on these. Entry Requirement This aromatherapy course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Aromatherapy course will be very beneficial and helpful to hobbyists and these aromatherapy-related careers: Aroma Therapeutic Counsellor Custom Aromatherapy Blender for an Aromatherapy Bar Community Holistic Health Clinic Participator Aromatherapy Consulting Business Entrepreneur Aromatherapy Writer and Book Author Aromatherapy Tutor.   Diploma in Aromatherapy What is Aromatherapy? 00:15:00 History of Aromatherapy 00:15:00 The Definition of Aromatherapy 00:15:00 What are Essential Oils? 00:15:00 Essential Oil Safety Information 00:15:00 Administration of Essential Oils 00:30:00 The Art of Blending 00:15:00 Blending Basics 00:15:00 Harmonizing Your Blend 00:30:00 Aromatherapy Baths 00:15:00 Aromatherapy for Stress 00:15:00 Aromatherapy for Children 00:14:00 Application of Essential Oils 00:15:00 Table of the Basic Methods of Use of Essential Oils 00:15:00 The Holistic Approach 00:30:00 Understanding Disease / Pathology 00:30:00 The Benefits of a Holistic Aromatherapy Treatment 00:15:00 Additional Information on Aromatherapy Aromatherapy Extracted to Heal 01:00:00 Aromatherapy Essential and Scented Oils 01:00:00 Aromatherapy Oils 01:00:00 Living Well with Aromatherapy 01:00:00 Aromatherapy Solutions 00:30:00 Curing with Aromatherapy 00:30:00 Healing with Aromatherapy 01:00:00 Aromatherapy in Action 01:00:00 Extracted Oils in Aromatherapy 01:00:00 Aromatherapy Details 00:30:00 Choosing Aromatherapy 00:30:00 Healing the Body and Mind with Aromatherapy 00:30:00 Aromatherapy Healing You 01:00:00 Aromatherapy Blends 00:30:00 Aromatherapy Botanic Extracts 01:00:00 Using Aromatherapy in Healing 01:00:00 Finding Relief with Aromatherapy 00:30:00 What do theorists say about Aromatherapy? 00:30:00 Hope with Aromatherapy 01:00:00 Aromatherapy Expressions 01:00:00 Foreign Aromatherapy Treatments 01:00:00 Latin Aromatherapy Titles 01:00:00 Feeling Good with Aromatherapy 01:00:00 Aromatherapy Defining Science 01:00:00 Massage Therapy and Aromatherapy Working Together 01:00:00 Aromatherapy 01:00:00 Aromatherapy Products 01:00:00 Suggesting Aromatherapy 00:30:00 Stress Relievers and Aromatherapy 01:00:00 Mixed Emotions and Aromatherapy 01:00:00 Therapeutic Remedies with Aromatherapy 01:00:00 How do I choose? 00:30:00 A Mixed Variety of Aromatherapy Information 01:00:00 Conclusion 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Aromatherapy 00:20:00 Final Exam Final Exam- Diploma in Aromatherapy 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Anxiety and depression could happen due to our lifestyle or the pressure in our day to day life. Through this course, you will learn about the basics in anxiety and depression. This could help you understand the reasons why it occurs and how to prevent it. Develop your skills in learning how to help people get through anxiety and depression. Who is the course for? Professionals who are helping and counselling people to overcome anxiety and depression People who have the interest to learn about anxiety and depression Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Anxiety and Depression is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellor Life Coach Mentors Psychologist Therapist. Anxiety Awareness What is Anxiety? 00:30:00 Adopt Every Situations Positively 00:30:00 Use Meditation 00:30:00 Nature Never Did Betray the Heart That Loved Her 00:30:00 Smile is Power 01:00:00 Remove Your Depression and Anxiety By Helping Others 01:00:00 Keep Your Hopes Alive 00:30:00 Hold Your Beliefs Dear to You 01:00:00 Continue Learning 00:15:00 Today Is A Gift 01:00:00 Getting Rid Of Fear 00:30:00 Overcoming Depression Why Depression 01:00:00 Be Friendly 00:30:00 Keep Nutrition In Check 01:00:00 Proper Sleep 00:30:00 Regular Exercise 01:00:00 Don't Drink 00:30:00 Be Confident Yourself 00:15:00 See Some One 01:00:00 Mock Exam Mock Exam- Diploma in Anxiety and Depression 00:30:00 Final Exam Final Exam- Diploma in Anxiety and Depression 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you have any idea how affiliation work? Do you want to learn how to succeed without your own product? One of the effective and used marketing today is the Affiliate Marketing. This type of Marketing will be needing the right skills and technical know-how and the Diploma in Affiliate Marketing Course will be the best course to help you in this. Description: People nowadays are very dependent on technology, especially the internet for marketing. Affiliate marketing has become very popular at this modern day and age. This diploma in Affiliate Marketing has been designed to give you the in depth knowledge and strategies in this field so that you stay ahead in your business. Who is the course for? Employees of the business industry and other businessmen who want to learn how to communicate effectively with their current and potential clients through affiliate marketing People who have an interest in marketing through email and how to effectively communicate on the internet. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience related to online marketing and communication will be of great advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Affiliate Marketing Course will be very beneficial and helpful, especially to the following careers: Marketing and Promotions Specialists Bloggers Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Diploma in Affiliate Marketing Introduction 00:15:00 Affiliate - Blueprint 00:30:00 Website Layout 00:30:00 The Absolute Simplest And Easiest Way To Get Started! 01:00:00 How exactly do you pick a topic? 01:00:00 How to Find Good Content And Fill Up Your Website 00:30:00 Search Engine Optimization is a must - each step of the way 00:30:00 Make Your Sites Easy To Edit And Link To Other Sites You Own 01:00:00 Make As Many Sites As You Like With Out Spending More Money 00:15:00 Pumping Your Websites Full Of Traffic 01:00:00 Using forums to really get the traffic flowing 01:00:00 Using articles to generate traffic 00:30:00 Great places to get FREE keyword rich links 00:15:00 Sticking It All Together And Getting Everything To Work 00:15:00 How To Save Some Time 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Take your most significant steps to help people break free from addiction. This Diploma in Addiction Therapy and Psychology course will enhance your knowledge of addiction therapy and psychology.  In this Diploma in Addiction Therapy and Psychology course, you'll discover the psychological approaches to addiction treatment. The course will thoroughly introduce you to the psychological models and theories of addiction. On top of that, you'll gain valuable insights into counselling and therapy to help addicted individuals. The course will also teach you about alcohol and drug issues in the workplace. Finally, you'll explore the must-have skills to become an addiction counsellor.    Learning Outcomes Familiarise yourself with the addiction theories Learn about the psychological model of addiction Enrich your knowledge of addiction treatments Determine the purpose of alcohol and drug education Understand the role of a counsellor in addiction recovery   Who is this Course for? Anyone interested in learning the fundamentals of addiction treatment and psychology can take this Diploma in Addiction Therapy and Psychology Course. The in-demand skills and knowledge gained from this training will help learners with tremendous career opportunities in the relevant field.    Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of the English language, numeracy, and ICT skills are required to take this course.   Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.   Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email.   Career Path The Diploma in Addiction Therapy and Psychology Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Addiction Counsellor Nurse Health Counsellor About Promo Video FREE 00:02:00 Introduction: About instructor & the course 00:02:00 Theories of Addiction The Moral Model 00:06:00 The Psychological Model 00:07:00 The Medical / Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:05:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:09:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:06:00 Alcohol- and drug related issues in the workplace 00:05:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:07:00 Al-Anon 00:05:00 The Intervention Approach 00:05:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:04:00 Counselling / 'helping' skills 00:04:00 Certification Order Your Certificate 00:00:00

Description: Accountancy refers to the profession or studies of an accountant who keeps the record of financial work and taxes. Without proper accounting, business is meaningless. The Diploma in Accountancy course provides extensive lessons about accounting to make you prepare for the business world. The course covers the basics of accounting along with the concepts of the balance sheet, how to prepare the balance sheet, taxation, etc. You will learn the skills that you need to know for managing and operating the accounting of an organisation. Apart from these, the course includes investment management, auditing, marketing, retail and many more. In short, upon completion, you will be efficient enough to manage the accounting department. Therefore, the course is suitable for the managers and the people who want to obtain a career in accounting. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Accountancy is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Accountancy is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Getting the Facts Straight 00:30:00 The Accounting Cycle 00:30:00 The Key Reports 00:30:00 A Review of Financial Terms 00:30:00 Understanding Debits and Credits 00:15:00 Your Financial Analysis Toolbox 00:30:00 Identifying High and Low Risk Companies 00:30:00 The Basics of Budgeting 00:15:00 Working Smarter 00:10:00 Module 02 Professional Bookkeeper FREE 00:09:00 Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 The Purpose of the Adjusting Process 00:15:00 Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet 00:06:00 The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Temporary vs. Permanent Accounts 00:19:00 Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year 00:09:00 Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Module 3 Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Module 4 Tax System in the UK 01:00:00 What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Diploma in Accountancy 00:30:00 Final Exam Final Exam- Diploma in Accountancy 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description With the constant evolution of digital technology, most businesses have become digitalised, including banking and the economic landscape. This Digital Banking Diploma Course is designed to help you familiarise with the digital banking system. You will learn how to utilise its new tools and technologies, whether you are pursuing a career in this industry, or want to expand your knowledge of financial technology in general. This digital banking course starts by helping you to adapt to new generation banking, focusing on online banking, mobile banking and direct banking. Throughout this course, you will expand your knowledge of e-Banking trends, practices, and digital banking strategies, with a complete overview of digital transformation. You will also explore the role social media plays in today's banking services and will learn how to utilise both to boost business.  Want to stay on top of the digital transformation? Enrol in this course today and make the most of e-Banking innovations! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Digital Banking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Digital Banking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Story of Digital Banking -- An overview section Introduction 00:02:00 Moving from Traditional Banking to New-gen Banking Moving from Traditional Banking to New-gen Banking 00:08:00 Proliferation of Internet Banking, Mobile Banking and 'direct Banking' concept Proliferation of Internet Banking, Mobile Banking and 'direct Banking' concept 00:07:00 Use of Social media in Banking and arrival of Fintech Firms Use of Social media in Banking and arrival of Fintech Firms 00:09:00 Innovative technologies IOT, AI, ML, Block-chain,, Big data etc Innovative technologies IOT, AI, ML, Blockchain,, Big data etc 00:10:00 Illustrative 'CIO Wishlist' to complement or enable comprehensive digital Bank Illustrative 'CIO Wishlist' to complement or enable comprehensive digital Bank 00:11:00 Assessment Assignment - Digital Banking Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Are interested in understanding and protecting big data? Do you want to utilize any data that have been presented to you to its full extent? This Bundle Course will solve all of your problems! Description:  Interpreting data is of immense importance when you handling data. Only then you can fully use it to your business. At the same time when you use data online, there is always a chance that your data can be stolen. Learn how to protect your information in this data bundle course. Make you own database and reap its benefits. In this course, you will know how to create your database and database user.You will then master how to import database tables since most new scripts come with a built-in installer, the scripts create all database, but when the time comes that there is no installer provided, then you have to create one manually. Upon completion of the course the students will possess a solid knowledge of data protection law, as well as an understanding of the practical implications for different organisations. Who is the course for? Employees of the business industry and other businessmen who want to learn how to utilise and create their database. Anyone who wants to surf the net safely. People who have an interest in setting up their database and learn to become an expert on it. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Data Bundle Course will be very beneficial and helpful, especially to the following careers: Businessman Product Creators Programmers Sales Managers Top Executives Website Developer Data protection associate Legal counsellor Head of data protection Commercial solicitor Data privacy solicitor. Module 1: Database Basics What is a Database 01:00:00 Definition of Terms 01:00:00 Database Users and Languages 01:00:00 Components of a Database System 01:00:00 Basic Set Concepts 01:00:00 Relations as a Database 01:00:00 Relational Database Operators 01:00:00 Database keys 01:00:00 Module 2: Understanding Big Data What Is Big Data? Hint: You're a Part of It Every Day 01:00:00 Why Is Big Data Important? 01:00:00 Why IBM for Big Data? 01:00:00 All About Hadoop: The Big Data Lingo Chapter 01:00:00 InfoSphere BigInsights: Analytics for Big Data at Rest 01:00:00 IBM InfoSphere Streams: Analytics for Big Data in Motion 01:00:00 Module 3: Data Protection Why Internet Marketers Need More Protection 00:30:00 You Can't Be Anonymous 00:15:00 Start With Basic Security Measures 01:00:00 Using Disclaimers 01:00:00 Proper Use Of Email 01:00:00 Protecting Product Rights 01:00:00 Protecting Your Website 01:00:00 Terms Of Use Or Service 00:30:00 Privacy Policy 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Data Bundle Course 00:30:00 Final Exam Final Exam- Data Bundle Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Stop dreaming, because living healthy and gaining muscles just became a reality Everyone has a story. If you don't take control of your life, someone else is going to write it for you. And daily exercise can definitely help you take control of your life. Why might you ask? Because exercising daily will help you get into a routine and bring structure in your life. Also if you are someone who gets bullied for your size, or how you look; then you can definitely gain some intimidating muscles. All this can be accomplished easily by simply taking this course. So what will you find in this course? You will learn about the principles of exercising, how to fit exercise into your busy life, and also identify and avoid common fitness mistakes. Part two of the course though is where you get more in depth. You will explore different exercises including the light training workouts and the much harder extensive workouts. The mysterious and ever eluding meal plans are also available in the course along with some information regarding supplements. So why to wait any longer; everyone has a story, it's time for you to write yours. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Daily Exercise Introduction 00:15:00 Is Exercising a Good Thing? Why? 01:00:00 The Principles of Exercise 01:00:00 Finding the Right Fitness Routine 01:00:00 Working Out When Time is Tight 01:00:00 Avoid These Fitness Mistakes 01:00:00 How to Fit in Exercise Time 00:30:00 Best Exercises for Women 01:00:00 Choosing a Sports Bra 01:00:00 Getting Your Family Moving 00:15:00 Using a Pedometer to Exercise 01:00:00 Exercising with Health Issues 01:00:00 Should You Use a Personal Trainer? 00:30:00 Conclusion 00:15:00 Muscle Building INTRODUCTION TO MUSCLE BUILDING 01:00:00 TRAINING EXERCISES 01:00:00 EXTENSIVE WORKOUTS 01:00:00 Power Foods Defined 01:00:00 Meal Plans: Print Out 01:00:00 Rested Performance and The Truth Behind Your Supplements 01:00:00 BODYBUILDING FOR WOMEN 01:00:00 A Note On Competitions 01:00:00 Benefits of Muscle Building 00:30:00 Final Words: Conclusion 00:15:00 Mock Exam Mock Exam- Daily Exercise and Muscle Building Course 00:30:00 Final Exam Final Exam- Daily Exercise and Muscle Building Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: One of the most basic skills required in the workplace is communication. It is used in almost any scenario of the workplace or at home. For those of you who would love to develop this basic transferable skill, you can now do so with this Customer Focused Listening Diploma Level 3 course. This course is designed to help you listen better in order to respond to the processed information. Which is why, in this course you will learn about how to become a good listener, use body language to show positive listening attitude, build relationships, and much more. So get this course, and start listening. Learning Outcomes: Provide a definition to active listening as well as its key components Recognise means to be a better listener Identify the routes to turn into a better listener Execute body language so as to give vent to a proactive body language Understand the differences between the terms of sympathy as wella as empathy know when to use them Produce a listening outlook to implement framing, positive intention with focus Being a reliable communicator Understand the communication paths Ask your questions , probe into the information, as well as learn to apply paraphrasing ways Create a relationship to build a pragmatic communication approach Recognise the common listening problems as well as their solutions Identify the common listening problems as well as their answers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Focused Listening Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Focused Listening Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Customer Focused Listening) 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Customer Focused Listening Diploma Level 3 00:20:00 Final Exam Final Exam- Customer Focused Listening Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00