43125 Courses delivered Online

Receptionist: Office Admin and Reception No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist bundle will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities. The Office Admin and Receptionist Course will help you acquire the essential skills to become a proficient receptionist or an office admin. In this bundle, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable bundle will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this bundle will provide you with quality training in MS Excel. Along with this Receptionist: Office Admin and Reception Training course, you will get 10 additional premium courses, Course 01: Office Admin and Reception Course 02: Conflict Management Course 03: Minute Taking Essentials Level 2 Course 04: Document Control Course 05: Effective Communication Skills Course 06: GDPR Course 07: MS Word Diploma Course 08: Facilities Management Level 3 Course 09: IT Support Technician Training Course 10: Leadership & Management Diploma Course 11: Workplace Health and Safety Diploma Course 12: Time Management Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Receptionist: Office Admin and Reception is perfect! The Receptionist: Office Admin and Reception bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Receptionist: Office Admin and Reception expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Receptionist: Office Admin and Reception from any place in your own time without travelling for classes. SO enrol now in this Receptionist: Office Admin and Reception bundle to advance your career! Receptionist: Office Admin and Reception You'll discover how to master the Receptionist skill while exploring relevant and essential topics. Course Curriculum of Receptionist: Office Admin and Reception Bundle Course 01: Office Admin and Reception Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organizing Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organizational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Advanced MS Excel How will I get my Receptionist: Office Admin and Reception Certificate? After successfully completing the Receptionist: Office Admin and Reception course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Receptionist: Office Admin and Reception bundle. Requirements Receptionist: Office Admin and Reception This Receptionist : Office Admin and Reception bundle has been designed to be fully compatible with tablets and smartphones. Career path Having this Receptionist: Office Admin and Reception expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Admin and Reception) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included Certificate of completion is included in course price

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Construction Site Supervisor at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Site Supervisor at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Site Supervisor at QLS Level 3 course. Due to Site Supervisor at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Site Supervisor at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Site Supervisor at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Site Supervisor at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Site Supervisor at QLS Level 3 course. This Site Supervisor at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Site Supervisor at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Site Supervisor at QLS Level 3 course: Module 01: Introduction to Construction Management Module 02: Preliminary Site Investigation & Site Organisation Module 03: Construction Site Layout Planning and Temporary Facilities Management Module 04: Site Management Module 05: Cost Management Module 06: Health and Safety in Construction Management Module 07: Health and Safety in Construction Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Construction Site Supervisor at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Supervisor at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Site Supervisor at QLS Level 3 No prior background or expertise is required. Career path The Site Supervisor at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Construction Site Supervisor at QLS Level 3 Hard copy certificate - Included After successfully completing the Certificate in Construction Site Supervisor at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Who is this course for? The "3ds Max and Unity 3D Game Designing Training Course" is ideal for aspiring game designers, developers, graphic designers, students, and creative professionals. It's tailored for individuals keen on mastering 3D modeling, animation, and interactive game development using industry-standard software like 3ds Max and Unity 3D. Click here for more info: Website Scheduling: Available from Monday to Saturday, 9 a.m. to 7 p.m. Choose in-person or live online sessions over Zoom. Duration: 40 hours. Module 1: Introduction to 3ds Max (8 hours) Overview of 3ds Max interface and tools Basic 3D modeling techniques: primitives, Editable Poly, modifiers Material creation and application Introduction to lighting and rendering concepts Module 2: Advanced 3ds Max Techniques (8 hours) Advanced modeling: Splines, Loft, Extrude, and ProBoolean Animation basics: Keyframes, paths, and controllers Particle systems and dynamics Introduction to character rigging and animation Module 3: Introduction to Unity 3D (8 hours) Unity interface and project setup Importing 3D assets from 3ds Max Physics and colliders in Unity Basic scripting and interactions Module 4: Advanced Unity 3D Features (8 hours) Unity scripting: C# fundamentals Advanced physics and particle systems User interface design and implementation Integrating audio and visual effects Module 5: Game Design and Optimization (8 hours) Game design principles and mechanics Level design and interactive gameplay elements Optimizing game performance: LOD, batching, and asset optimization User testing and feedback incorporation Final Project (4 hours) Collaborative game development project using 3ds Max and Unity 3D Implementation of learned skills in a real-world scenario Presentation and feedback session Note: The course outline is designed to provide a comprehensive understanding of both 3ds Max and Unity 3D, covering fundamental and advanced topics. The final project aims to apply the acquired skills in a practical context, fostering creativity and collaboration among participants. Unity - Real-time 3D https://www.unity.com/. 3ds Max Trial  https://www.autodesk.co.uk › products › free-trial Upon completion of the 40-hour 3ds Max and Unity 3D Game Design Masterclass, students will: Master 3D Modeling: Acquire proficient skills in creating detailed 3D models, understanding various techniques, and utilizing advanced tools in 3ds Max. Expertise in Animation: Gain expertise in animating characters and objects, employing keyframes, paths, and controllers for realistic motion. Material Creation and Texturing: Understand material creation, application, and advanced texturing techniques for creating visually appealing game assets. Unity Game Development: Learn Unity's interface, project setup, and scripting fundamentals to create interactive games. Physics and Interactivity: Explore physics systems, colliders, and interactive elements, enhancing gameplay experiences. Advanced Scripting: Develop proficiency in C# scripting, enabling the implementation of complex game mechanics and interactions. Optimization Techniques: Understand techniques to optimize game assets, improving performance and ensuring smooth gameplay. Game Design Principles: Grasp essential game design principles, including level design, user experience, and gameplay mechanics. Real-World Application: Apply learned skills in a collaborative final project, integrating 3D models, animations, scripting, and game design principles. Presentation Skills: Develop the ability to present and explain game concepts, designs, and mechanics effectively. Troubleshooting and Debugging: Gain skills in identifying and resolving common issues and errors in both 3ds Max and Unity 3D projects. Team Collaboration: Enhance teamwork and collaboration skills through the final project, working effectively with peers in a creative environment. Upon completing the course, students will have a well-rounded skill set in 3D modeling, animation, game design, and Unity development, making them proficient candidates for roles in game development studios, animation companies, or freelance projects. 3ds Max and Unity 3D Game Designing Training Course: Skills & Careers! Skills Acquired: Advanced 3D Modeling Texturing and Animation Unity 3D Game Development Lighting and Rendering Interactive UI/UX Design Career Opportunities: Game Developer 3D Modeler Texture Artist Game Tester UI/UX Designer Embrace Personalized Learning. Why Us? Discover the Benefits: One-on-One Training: Experience tailored coaching from practicing architects and designers, either face-to-face at (SW96DE) or in live online sessions. Available Monday to Saturday, 9 am to 7 pm. Customized Tutorials: Take home exclusive video tutorials crafted to enhance your learning journey. Comprehensive Resources: Access a digital reference book for thorough revision, ensuring a deep understanding of every concept. Free Ongoing Support: Enjoy continuous post-course assistance via phone or email, ensuring your success even after class completion. Flexible Syllabus: We adapt syllabus and projects to your needs, ensuring focused learning on what matters most to you. Official Certificate: Certificate upon course completion. Why Choose Us? Individualized Support: Our courses, ranging from 10 to 120 hours, offer unwavering assistance at every stage. With personalized homework assignments and free after-course support, we guide you toward mastering software with unparalleled expertise. Personal Attention, No Crowded Classrooms: Experience the intimacy of one-on-one learning. Bid farewell to crowded classrooms, ensuring you receive the undivided attention you deserve in a confident and comfortable environment. Financial Flexibility: Embarking on your educational journey shouldn't strain your finances. Diverse payment plans tailored to your needs. Explore available options and embark on your learning adventure today. Expert Instructors, Real-world Experience: Our instructors, chosen for their industry expertise and passion for teaching, are dedicated to imparting invaluable skills to eager learners.

Taking time to customise the onboarding process for millennial employees helps promote employee recognition and assures that Millennials are properly socialised into the workplace. Customizing the onboarding process for millennial employees serves both the employee and the workplace. If you are a manager or seeking to become one, you can take this course to get advanced in employee management. You will figure out how to deal with millennial in your workplace and create onboarding process for them. You will create an action plan on working with Millennials and learn from retrospection. Course Highlights Accredited Employee Management Skills Training: Millennial Onboarding is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Employee Management Skills Training: Millennial Onboarding into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Employee Management Skills Training: Millennial Onboarding Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Employee Management Skills Training: Millennial Onboarding is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Employee Management Skills Training: Millennial Onboarding is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Accredited Employee Management Skills Training: Millennial Onboarding- Activities 00:00:00 Mock Exam Mock Exam- Accredited Employee Management Skills Training: Millennial Onboarding 00:20:00 Final Exam Final Exam- Accredited Employee Management Skills Training: Millennial Onboarding 00:20:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in DSEAR at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique DSEAR at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the DSEAR at QLS Level 3 course. Due to DSEAR at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn DSEAR at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The DSEAR at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the DSEAR at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this DSEAR at QLS Level 3 course. This DSEAR at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This DSEAR at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the DSEAR at QLS Level 3 course: Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in DSEAR at QLS Level 3exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This DSEAR at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements DSEAR at QLS Level 3 No prior background or expertise is required. Career path The DSEAR at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in DSEAR at QLS Level 3 Hard copy certificate - Included After successfully completing the Certificate in DSEAR at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Master the art of precise and effective legal communication with our comprehensive course on Legal English Writing. Explore legal research, perfect citation styles, and gain hands-on experience in drafting various legal documents. Elevate your skills in legal correspondence, memoranda, and specialized areas such as litigation and transactional writing. Unlock advanced techniques to excel in the intricate realm of legal language. Enhance your legal writing prowess and confidently navigate the complexities of the legal field.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

NLP is the study of excellence, and how to reproduce it in yourself and others. The starting level is Practitioner, where you learn to work with yourself and others to eliminate the obstacles in life and create happiness, success and prosperity using powerful techniques to change emotions, beliefs, habits and behaviours.

24 Hours Left! Don't Let Year-End Slip Away - Enrol Now! Boost Your Career By Enrolling In This Concierge Bundle To Overcome Your Challenges! Receive 09 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of Concierge and boost your career, then take a step in the right direction with this industry-standard, comprehensive Concierge bundle of courses, which are well organised. This Concierge package includes 1 Premium The Quality Licence Scheme-endorsed course with 09 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Concierge bundle. This Concierge Bundle Package includes: Course 01: Certificate in Concierge at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Travel & Tourism Course 03: Customer Services Coordinator Course 04: Customer Management Training Course 05: Communication Skills Masterclass Course 06: Personal Hygiene Course Course 07: Confidence Building & Assertiveness Course 08: Decision-Making in High-Stress Situations Course 09: Online Time Management Management The course materials for Concierge are designed by experts. With this bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Concierge relevant industries. Your personal development is aided by this premium Concierge package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Here are some of the key topics you will learn in this course: Understanding the needs and expectations of guests and customers Providing excellent customer service and hospitality Knowledge of local areas and resources, including restaurants, transportation and local events Handling and resolving complaints and difficult situations Maintaining and updating guest information and preferences Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Here is the curriculum breakdown of main QLS Course of this Concierge bundle: Certificate in Concierge at QLS Level 3 Understanding the Service Types of Concierge Services Necessary Skills for Any Concierge Principles for a Concierge Service Business Delivering Customer Service Concierge Work Environment and Etiquettes Emergency Measures Assessment Process? After completing an online module from bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3exams. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone interested in pursuing a career in the hospitality industry, providing top-notch customer service to guests and customers. The course is suitable for the following: Aspiring professionals who have a passion for customer service and hospitality and want to work in hotels, resorts, or high-end residential buildings. Current customer service professionals who want to improve their skills and knowledge and advance in the hospitality industry. Individuals who are interested in working in the hotel, travel or tourism industry and want to learn more about the role and responsibilities. College students or recent graduates who are looking to enter the hospitality industry and gain a competitive edge over other job applicants. Entrepreneurs who are looking to start their own concierge or lifestyle management business. Requirements No prior background or expertise is required for this bundle. Career path Hotel Concierge Residential Concierge Guest Services Representative Lifestyle Manager Visitor Services Coordinator Membership Services Coordinator Guest Relations Specialist In the UK, the typical annual income for these professionals ranges from £25,000 to £60,000, depending on your experience. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

In line with OFSTED expectations make sure NQTs are up to speed on effective behaviour management and relationship building in the classroom. Course Category Behaviour and Relationships Meeting emotional needs Inclusion Description This is our lead workshop/training day on behaviour and relationship work aimed at NQTs. Recent OFSTED changes make Behaviour and Classroom management of NQTs a particular focus for inspections. Are your NQTs teaching the behaviours children need to succeed? Can they articulate these behaviours? This training provides a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – our day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing behaviour aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs. Learning Objectives Reinforce and affirm good practice Re-energise, stimulate and challenge thinking about inclusion of challenging young people and children Increased understanding about behaviour and emotions Increased confidence in managing challenging pupils in childcare settings mainstream schools Access to a wider range of practical strategies to impact on behaviour problems Opportunity to reflect on professional attitudes and behaviour towards families and children and young people Learn new skills and processes to make inclusion successful Who Is It For? Primary and secondary NQTs Course Content The course answers the questions: Are there any new ways to include our most challenging young people? Should we focus on behaviour or relationships? How do we go about including high profile children or young people? Can we find an alternative to exclusion? – What would a relationship policy look like? The following are some of the key themes and tools we are likely to explore during the day Getting the welcome right for the most challenging Encouraging Getting the best from the most challenging Circle of Courage Belonging Achievement Generosity Independence Active listeningV Listening to the person underneath the behaviour Compass of Shame – which directions do children and young people head when they feel shame? And what helps children work through these feelings in more healthy ways? Involving other children and young people in solutions and interventions Circles of friends:Peer supportCounselling and mediationTeam Problem Solving Solution Circles:A 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps